Ricoh G091, Service Manual

Page: 79 / 298

CONTROLLER ERROR
SM 4-7 G112/G113/G116/G094/G095/G091
Trouble-
shooting
Code Description Required Action
870
G112
G116
Only
Address book error
An error is detected in the data
copied to the address book over
a network. •
Defective software program.
•
Defective HDD.
•
Incorrect path to the server.
1. Initialize the address book data.
2. Initialize the user information.
3. Replace the HDD.
900 Controller counter error •
Replace the NVRAM if the error is frequent.
920
G091
Only
Printer error 1 •
Software defective; turn the machine off/on,
or change the controller firmware
•
Insufficient memory
An internal application error was
detected and operation cannot
continue.
920
G094
G112
G116
Only
Printer application error
An error is detected in the printer
application program.
•
Defective software
•
Unexpected hardware resource (e.g.,
memory shortage)
1. Software defective; switch off/on, or change
the controller firmware if the problem is not
solved
2. Install an optional memory.
921
G112
G116
Only
Printer font error
A necessary font is not found in
the SD card.
•
A necessary font is not found in the SD card.
•
The SD card data is corrupted.
•
Check that the SD card has the correct data.
955 FGATE error •
Software bug; reboot the machine
•
Internal parameter incorrect
•
Insufficient working memory
The IPU does not respond with
the settings required to start
memory image processing.
990 Software performance error
•
Software defective; reboot the machine
•
Internal parameter incorrect
•
Insufficient working memory
•
When this SC occurs, the file name, address,
and data will be stored in NVRAM.
Note the above data and the situation in which
this SC occurs. Then report the data and
conditions to your technical control center.
992
G112
G116
Only
Undefined error
•
Defective software program
•
An error undetectable by any other SC code
occurred
998 Application start error
•
Software defective; change the firmware for
the application that failed
•
An option required by the application (RAM,
DIMM, board) is not installed
Rev. 10/27/2009
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