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Ricoh D067, Service Manual

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Ricoh D067 Service Manual Download Page 17

SM v 

D067/D068/D069/D072 

4.7.1

 

EXHAUST FAN............................................................................... 4-25

 

4.7.2

 

MAIN MOTOR................................................................................. 4-26

 

4.8

 

PAPER FEED .......................................................................................... 4-27

 

4.8.1

 

PAPER FEED ROLLER AND FRICTION PAD ............................... 4-27

 

4.8.2

 

PAPER END SENSOR ................................................................... 4-28

 

4.8.3

 

REGISTRATION SENSOR ............................................................. 4-29

 

4.8.4

 

BYPASS PAPER END SENSOR.................................................... 4-30

 

4.8.5

 

BYPASS FEED ROLLER................................................................ 4-31

 

4.8.6

 

BYPASS FEED CLUTCH AND FRICTION PAD............................. 4-32

 

4.8.7

 

PAPER FEED AND REGISTRATION CLUTCHES......................... 4-33

 

4.9

 

IMAGE TRANSFER ................................................................................. 4-35

 

4.9.1

 

TRANSFER ROLLER ..................................................................... 4-35

 

4.9.2

 

ID SENSOR AND DUPLEX ROLLER ............................................. 4-36

 

4.9.3

 

DISCHARGE PLATE ...................................................................... 4-37

 

4.10

 

BICU AND CONTROLLER BOARD ................................................... 4-38

 

4.10.1

 

BICU ........................................................................................... 4-39

 

Preparation......................................................................................... 4-39

 

Procedure........................................................................................... 4-39

 

4.10.2

 

CONTROLLER BOARD (F/SPF MODELS: D068/D069)............ 4-41

 

Preparation:........................................................................................ 4-41

 

Procedure........................................................................................... 4-41

 

When replacing the NVRAM on the controller board.......................... 4-43

 

When Installing the Printer/Scanner Unit (D468)................................ 4-43

 

4.11

 

OTHER REPLACEMENTS................................................................. 4-44

 

4.11.1

 

DUPLEX MOTOR....................................................................... 4-44

 

4.11.2

 

HIGH-VOLTAGE POWER SUPPLY BOARD ............................. 4-45

 

4.11.3

 

PSU ............................................................................................ 4-46

 

4.11.4

 

CONTACT-RELEASE SOLENOID ............................................. 4-47

 

4.11.5

 

TONER SUPPLY CLUTCH ........................................................ 4-48

 

4.11.6

 

FCU (FOR D068/D069) .............................................................. 4-49

 

Lithium Batteries................................................................................. 4-49

 

Procedure........................................................................................... 4-49

 

4.12

 

LASER UNIT ...................................................................................... 4-51

 

4.12.1

 

LOCATION OF THE CAUTION DECAL ..................................... 4-51

 

4.12.2

 

LASER UNIT .............................................................................. 4-52

 

4.12.3

 

LD UNIT AND POLYGON MIRROR MOTOR............................. 4-53

 

Summary of Contents for D067

Page 1: ...D067 D068 D069 D072 SERVICE MANUAL 004356MIU ...

Page 2: ......

Page 3: ...D067 D068 D069 D072 SERVICE MANUAL ...

Page 4: ......

Page 5: ...D067 D068 D069 D072 SERVICE MANUAL 004356MIU ...

Page 6: ......

Page 7: ...SION OF RICOH AMERICAS CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respective companies They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies No such use or the use of any trade name or web site is inte...

Page 8: ......

Page 9: ...ation Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury damage to property or loss of warranty protection Ricoh Americas Corporation WARNING ...

Page 10: ......

Page 11: ...VIN D067 MP 171 Aficio MP 171 D068 MP 171F LD 117F Aficio MP 171F 917F D069 MP 171SPF LD 117SPF Aficio MP 171SPF 917SPF D072 MP 171 LD 117 Aficio MP 171 917 D067 Ricoh Latin America Only DOCUMENTATION HISTORY REV NO DATE COMMENTS 03 2009 Original Printing ...

Page 12: ......

Page 13: ...EW 1 6 1 3 1 COMPONENT LAYOUT 1 6 Mainframe 1 6 ARDF 1 8 1 3 2 ELECTRICAL COMPONENTS 1 9 Electrical Components 1 1 9 Electrical Components 2 1 10 ARDF 1 11 1 3 3 PAPER PATH 1 12 1 3 4 DRIVE LAYOUT 1 13 Mainframe 1 13 ARDF 1 14 1 4 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS 1 15 INSTALLATION 2 INSTALLATION 2 1 2 1 INSTALLATION CAUTIONS 2 1 2 2 INSTALLATION REQUIREMENTS 2 2 2 2 1 ...

Page 14: ... 4 2 INSTALLATION PROCEDURE 2 16 2 5 PAPER TRAY UNIT HEATER 2 18 2 5 1 ACCESSORY CHECK 2 18 2 5 2 INSTALLATION PROCEDURE 2 19 2 6 ARDF B872 2 25 2 6 1 ACCESSORY CHECK 2 25 2 6 2 INSTALLATION PROCEDURE 2 26 2 7 USB 2 0 SD SLOT TYPE B 2 32 2 7 1 ACCESSORY CHECK 2 32 2 7 2 INSTALLATION PROCEDURE 2 33 When Installing the Handset 2 36 2 7 3 TESTING THE SD CARD USB SLOT 2 38 2 8 OPTIONAL PAPER TRAY GRIP...

Page 15: ...OPTION D467 ONLY FOR D067 D068 2 55 Component Check 2 55 Installation Procedure 2 56 After Installing the HDD 2 57 2 10 8 DATAOVERWRITESECURITY UNIT TYPE I D362 2 57 Before You Begin the Procedure 2 57 Seal Check and Removal 2 58 Installation Procedure 2 58 2 10 9 HDD ENCRYPTION UNIT D377 2 60 Before You Begin the Procedure 2 60 Seal Check and Removal 2 60 Installation Procedure 2 61 Recovery from...

Page 16: ... BYPASS TRAY 4 6 4 3 7 PLATEN COVER SENSOR 4 7 4 4 SCANNER UNIT 4 8 4 4 1 EXPOSURE GLASS 4 8 4 4 2 LENS BLOCK 4 9 4 4 3 EXPOSURE LAMP LAMP STABILIZER BOARD 4 10 4 4 4 SCANNER MOTOR 4 11 4 4 5 SCANNER HP SENSOR 4 12 4 4 6 SCANNER ALIGNMENT ADJUSTMENT 4 13 4 5 FUSING 4 15 4 5 1 FUSING UNIT 4 15 4 5 2 EXIT SENSOR 4 16 4 5 3 HOT ROLLER STRIPPER PAWLS 4 17 4 5 4 HOT ROLLER AND FUSING LAMP 4 18 4 5 5 TH...

Page 17: ...ATE 4 37 4 10 BICU AND CONTROLLER BOARD 4 38 4 10 1 BICU 4 39 Preparation 4 39 Procedure 4 39 4 10 2 CONTROLLER BOARD F SPF MODELS D068 D069 4 41 Preparation 4 41 Procedure 4 41 When replacing the NVRAM on the controller board 4 43 When Installing the Printer Scanner Unit D468 4 43 4 11 OTHER REPLACEMENTS 4 44 4 11 1 DUPLEX MOTOR 4 44 4 11 2 HIGH VOLTAGE POWER SUPPLY BOARD 4 45 4 11 3 PSU 4 46 4 1...

Page 18: ...10 DF FEED CLUTCH 4 60 4 14 ADJUSTING COPY IMAGE AREA 4 61 4 14 1 PRINTING 4 61 Adjusting Registration 4 61 Adjusting Blank Margin 4 62 Adjusting Main Scan Magnification 4 63 4 14 2 SCANNING 4 64 Adjusting Registration 4 64 Adjusting Magnification 4 65 Scan Auto Adjustment 4 66 4 14 3 DF IMAGE ADJUSTMENT 4 67 TROUBLESHOOTING 5 TROUBLESHOOTING 5 1 5 1 SERVICE CALL CONDITIONS 5 1 5 2 ELECTRICAL COMP...

Page 19: ...an SD card 6 4 Downloading an SD Card to NVRAM 6 5 6 2 2 FIRMWARE UPDATE PROCEDURE 6 6 Before You Begin 6 6 Firmware Update Procedure 6 7 6 2 3 TEST PATTERN PRINT SP5 902 001 6 12 Executing Test Pattern Printing 6 12 Test Patterns 6 12 6 2 4 MEMORY CLEAR 6 15 GW Machine 6 15 Exceptions 6 15 Memory Clear Procedure 6 16 6 2 5 MACHINE NO SETTING SP5 811 001 6 17 Specifying Characters 6 17 GW Machine ...

Page 20: ...6 Serial Number and NVRAM 6 26 6 3 6 MEMORY CLEAR 6 27 Basic and GDI Model 6 27 Exceptions 6 27 Initializing Memory Data 6 27 Executing Memory Clear 6 27 6 3 7 ID SENSOR ERROR ANALYSIS SP2 221 6 28 6 4 FAX SERVICE TABLES ONLY FOR D068 D069 6 29 M018 M019 SERVICE MANUAL APPENDICES SEE M018 M019 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS PAPER TRAY UNIT B421 SEE SECTION B421 FO...

Page 21: ......

Page 22: ... APPENDIX SERVICE CALL CONDITIONS REPLACEMENT AND ADJUSTMENT APPENDIX ELECTRICAL COMPONENT DEFECTS TROUBLESHOOTING APPENDIX SP MODE TABLES SYSTEM MAINTENANCE REFERENCE APPENDIX FAX TROUBLESHOOTING GUIDE APPENDIX FAX SERVICE PROGRAM TAB POSITION 2 TAB POSITION 1 TAB POSITION 3 TAB POSITION 4 TAB POSITION 6 TAB POSITION 5 TAB POSITION 8 TAB POSITION 7 ...

Page 23: ......

Page 24: ...ectrical components until job execution has started The copier will start making copies as soon as warm up or initialization is finished 6 The inside and the metal parts of the fusing unit become extremely hot while the copier is operating Be careful to avoid touching those components with your bare hands Health Safety Conditions Toner and developer are nontoxic but getting either of these into yo...

Page 25: ...order to dispose of them later do not put more than 100 batteries per sealed box Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build up Laser Safety The Center for Devices and Radiological Health CDRH prohibits the repair of laser based optical units in the field The optical housing unit can only be repaired in a factory or at a location with the requisit...

Page 26: ... Laser beams can seriously damage your eyes CAUTION MARKING Symbols and Abbreviations This manual uses several symbols and abbreviations The meaning of those symbols and abbreviations is as follows See or Refer to Clip ring E ring Screw Connector Clamp SEF Short Edge Feed LEF Long Edge Feed Core Technology manual ...

Page 27: ... special information Failure to obey warning information could result in serious injury or death Obey these guidelines to ensure safe operation and prevent minor injuries This information provides tips and advice about how to best service the machine ...

Page 28: ......

Page 29: ...PRODUCT INFORMATION ...

Page 30: ......

Page 31: ...Specifications SM 1 1 D067 D068 D069 D072 Product Information 1 PRODUCT INFORMATION 1 1 SPECIFICATIONS See Appendices for the following information General Specifications Supported Paper Sizes ...

Page 32: ...1 MAINFRAME BASIC D067 D072 Standard Component Machine Code Remarks 1 Copier A D067 D072 Optional Components Machine Code Remarks 2 500 Sheet Paper Feed Unit B B421 Two can be used Standard Optional Component Machine Code Remarks 3 ARDF C B872 Standard for D072 Optional for basic ...

Page 33: ...tion 1 2 2 MAINFRAME F SPF D068 D069 Standard Component Machine Code Remarks 1 Copier A D068 D069 2 GW Controller Board C 3 ARDF D B872 4 Fax Unit E Optional Components Machine Code Remarks 5 500 sheet Paper Feed Unit B B421 Two can be used 6 Handset F B433 NA only ...

Page 34: ...9 Item Machine Code Remarks Controller Box A Standard USB2 0 SD Slot D467 B Option only for D069 Printer Scanner unit D468 C SD card for the Printer Scanner Unit Standard only for D069 HDD Encryption Unit D377 C PostScript 3 D468 C Data Overwrite Security Unit D362 C One from the three ...

Page 35: ...ion SM 1 5 D067 D068 D069 D072 Product Information VM Card D467 D IEEE 1284 B679 E Wireless LAN M344 E Gigabit Ethernet Board G874 E One from the three RAM DIMM G332 F Distributed with the printer scanner unit HDD D362 G ...

Page 36: ... Mainframe 1 Exposure Lamp 20 ID Image Density Sensor 2 1st Scanner 21 Registration Roller 3 CCD on SBU 22 Registration Sensor 4 Lens Block 23 Bypass Tray 5 2nd Scanner 24 Bypass Paper Feed Roller 6 2nd Mirror 25 Bypass Paper End Sensor 7 3rd Mirror 26 Bypass Friction Pad ...

Page 37: ...9 Paper Feed Roller 11 Exit Sensor 30 Paper End Sensor 12 Scanner Motor 31 TD Toner Density Sensor 13 Hot Roller 32 Bottom Plate 14 Pressure Roller 33 Polygon Mirror Motor 15 Cleaning Blade 34 Laser Unit 16 OPC Drum 35 Toner Supply Bottle or THM 17 Discharge Plate 36 Toner Collection Coil 18 Transfer Roller 37 Scanner HP Sensor 19 Development Roller ...

Page 38: ... SM ARDF 1 Separation Roller 7 Exit Roller 2 Paper Feed Roller 8 Exit Sensor 3 Pick up Roller 9 Registration Sensor 4 Original Set Sensor 10 Registration Roller 5 Inverter Roller 11 Inverter Sensor 6 Junction Gate 12 Transport Roller ...

Page 39: ... Electrical Components 1 1 Lens Block 11 ID Image Density Sensor 2 Exposure Lamp 12 Registration Sensor 3 Lamp Stabilizer Board 13 Paper End Sensor 4 Scanner HP Sensor 14 Toner Density Sensor 5 Platen Cover Sensor 15 Bypass Paper End Sensor 6 Scanner Motor 16 Right Door Safety Switch ...

Page 40: ... 18 Quenching Lamp 9 LD Unit 19 High Voltage Power Supply Board 10 Exit Sensor 20 Operation Panel Board Electrical Components 2 1 Duplex Motor 7 Paper Feed Clutch 2 Exhaust Fan 8 Toner Supply Clutch 3 PSU 9 Bypass Feed Clutch 4 Controller Board GW 10 Registration Clutch 5 BICU 11 Fusing Solenoid 6 Main Motor ...

Page 41: ... D069 D072 Product Information ARDF 1 DF Feed Clutch 6 DF Feed Motor 2 Registration Sensor 7 Inverter Sensor 3 Exit Sensor 8 DF Drive Board 4 Left Cover Sensor 9 Junction Gate Solenoid 5 DF Transport Motor 10 Original Set Sensor ...

Page 42: ...Document Feeder 2 Exit Senor Document Feeder 3 Inverter Sensor Document Feeder 4 Original Set Sensor Document Feeder 5 Exit Sensor 6 Paper Path Sensor 7 Registration Sensor 8 By pass Paper End Sensor 9 Paper Feed Sensor Optional Tray 10 Paper End Sensor Optional Tray 11 Paper End Sensor ...

Page 43: ...VE LAYOUT Mainframe 1 Scanner Motor 7 Bypass Feed Clutch By pass Tray 2 Duplex motor 8 Registration Clutch 3 Exit Roller 9 Developer Driver Gear 4 Toner Bottle Clutch 10 Drum Drive Gear 5 Main Motor 11 One way Gear Duplex Unit 6 Paper Feed Clutch 12 Fusing Drive Gear ...

Page 44: ... Roller 4 Inverter Roller 5 DF Feed Clutch 6 Separation Roller 7 Transport Roller 8 DF Transport Motor 9 Exit Roller 10 Registration Roller DF Feed Motor Drives the feed separation pick up and transport and inverter rollers DF Transport Motor Drives the registration and exit rollers ...

Page 45: ...sor model to the B262 B292 B284 B288 range of machines If you have experience with the predecessor line the following information may be of help when you read this manual Differences from Predecessor Products D067 D068 D069 D072 B262 B292 B284 B288 Controller Option Following controller options were added HDD 80GB USB2 0 SD Slot Gigabit Ethernet SD Card Slots 2 slots 3 slots Copying Speed 17ppm Me...

Page 46: ...D067 D068 D069 D072 16 SM INSTALLATION ...

Page 47: ...ling an optional unit do the following Print out all messages stored in the memory all user programmed items and a system parameter list If there is a printer option on the machine print out all data in the printer buffer Turn off the main switch and disconnect the power cord the telephone line and the network cable ...

Page 48: ...air should turn over at least 3 times hr person Ambient Dust Less than 0 1 mg m3 Do not install the machine where it will be exposed to direct sunlight or to direct airflow from a fan air conditioner air cleaner etc Do not install the machine where it will be exposed to corrosive gas Place the machine on a firm and level base Do not install the machine where it may be subjected to strong vibration...

Page 49: ...m 3 9 D Right 100 mm 3 9 E Depth 450 mm 17 7 F Width 485 mm 19 1 The 750 mm front space indicated above is sufficient to allow the paper tray to be pulled out Additional space is required to allow an operator to stand at the front of the machine Actual minimum space requirement for left rear and right sides is 10mm 0 4 each but note that this will not allow room for opening of the bypass tray righ...

Page 50: ...ily accessible After completing installation make sure the plug fits firmly into the outlet Avoid multiple connections to the same power outlet Be sure to ground the machine Input voltage North America 110 120 V 60 Hz 8 A Europe 220 240 V 50 60 Hz 4 A Image quality guaranteed at rated voltage 10 Operation guaranteed at rated voltage 15 ...

Page 51: ...tions Book Fax 15 27 1 set Operating Instructions Book 15 27 1 set Operating Instructions CD ROM 15 27 1 set EMC caution Sheet 27 1 Fax Model D068 Printer Scanner and Fax Model D069 Description Q ty NECR 17 1 EU Safety Sheet 27 1 Paper Size Decal 17 27 29 1 Operating Instructions Book 17 27 29 1 set Operating Instructions CD ROM 17 27 29 1 set Handset Bracket 17 1 Screw for Handset Bracket 17 2 ...

Page 52: ... Cover for TEL 17 1 Ferrite Core for TEL Line 1 Ferrite Core 17 27 29 1 EMC Caution Sheet 27 1 EULA Sheet 17 27 29 1 Caution Decal 17 27 29 1 Installation Procedure Make sure that the copier remains unplugged during installation 1 Remove the all strips of tape 2 Remove the bag A SMC and A3 sheet of paper on the exposure glass ...

Page 53: ...is hanging from each pin To remove Grasp the base of the pin C turn the pin 90 degrees and pull it down and out 5 Remove the tags from the pins 6 Break each pin off the base C 7 Discard the pin part D 8 Set each base C back into its original hole turning it 90 to lock it into place Be sure to do this for all three pins ...

Page 54: ... machine 11 Take a new bottle of toner and shake it several times 12 Remove the outer cap I Do not remove the inner cap J 13 Load the bottle on the holder Do not forcefully turn the toner bottle on the holder After you turn on the main power switch the copier sets the bottle in place 14 Push the bottle holder back into the machine 15 Press the latch K down to lock the holder ...

Page 55: ... pull both strips at the same time as this could damage the PCU 18 Close the front door 19 Pull out the paper tray and remove the tape securing the end fence in the compartment 20 Push the bottom plate down and then load the paper 21 Adjust the side fences If you load paper shorter than A4 set the end fence in the correct position 22 Push the tray back into the copier ...

Page 56: ...Attach the ferrite core A to the network cable when connecting the cable 27 Attach the ferrite core to the telephone line in the same manner as step 26 only for D068 D069 28 Connect the telephone line to the LINE jack only for D068 D069 The end of the ferrite core must be about 10 cm 4 from the end of the cable 29 Plug in the machine and turn on the main power switch 30 Select the language used in...

Page 57: ...t the Remote Service User Tool System Settings Administrator Tools Extended Security Remote Service and select Prohibit 5 Exit the UP mode and then start the SP mode 6 Select SP5 870 003 and execute initialization for Remote 7 Select SP5 907 001 and specify the Plug Play 8 Select SP5 870 001 and execute writing certification for Remote S 9 Select SP5 302 002 and specify the time zone 10 Select SP5...

Page 58: ...the error display If another error occurs after initialization this can be a functional problem 1 Select fax SP1 101 016 and specify the country code 2 Select fax SP3 101 001 and specify the service station 2 3 2 OPTIONAL HANDSET ONLY FOR D068 D069 Accessory Check Check that you have the components and accessories No Description Q ty 1 Handset 1 2 Handset cradle 1 3 Screws 2 4 Handset manual 1 The...

Page 59: ...nstallation Installation Procedure 1 Attach the handset bracket A x 2 2 Remove the label from the handset cradle B 3 Attach the cradle B to the handset bracket x 2 4 Attach the cradle to the bracket x 2 same as step 3 5 Reattach the label ...

Page 60: ...Copier D067 D068 D069 D072 2 14 SM The bracket is an accessory of the copier 6 Set the handset on the cradle 7 Connect the handset cable to the TEL jack and set the telephone cable A as shown above ...

Page 61: ...069 D072 Installation 2 4 PAPER TRAY UNIT 2 4 1 ACCESSORY CHECK Confirm that you have these accessories Description Q ty 1 Paper size decals 1 sheet 2 Installation Procedure for service technicians 1 3 Installation Procedure for users 1 ...

Page 62: ...edure 1 Remove the tape at A and the tape and cardboard at B 2 Pull the paper tray part way out of the unit remove the tape and cardboard at C and push the tray back in 3 Set the machine on the paper tray unit When installing a second paper tray unit place on the first paper tray unit before placing the copier onto the pair of paper tray units ...

Page 63: ...into the paper tray s Adjust the side and end fences as necessary If loading 81 2 x 14 paper remove the end fence and set it into the special compartment 6 Set the paper tray s back into the paper tray unit s 7 Stick on the appropriate tray number decal s and paper size decal s at the locations indicated in the illustration ...

Page 64: ... for the first paper tray unit 2 5 1 ACCESSORY CHECK Confirm that you have the accessories listed below Description Q ty 1 Grounding wire 1 2 Relay harness 1 3 Clamps 2 4 Ferrite core 1 5 Heater fastening screws 2 6 PTU fastening screws 3 7 Grounding screw 1 8 Decal for copier 1 9 Decal for paper tray unit 1 10 Tie wrap 1 ...

Page 65: ...ord before starting the following procedure 1 Remove the paper tray unit from the copier if it is already installed 2 Remove the paper trays from the copier and from the paper tray unit 3 Remove the ground screw 1 at the rear of the paper tray unit 4 Fasten the heater 2 and the supplied ground wire 3 to the paper tray unit x 3 ...

Page 66: ... fastening screws Be sure to position the ground wire 3 and heater harness 6 so that they are out of the way of the copier when you set it on the paper tray unit 5 Set the copier on the paper tray unit 6 Screw the paper tray unit into place using three supplied PTU fastening screws 7 Open the front door and remove the copy tray 7 1 8 Close the front door ...

Page 67: ... 2 21 D067 D068 D069 D072 Installation 1 Open the right cover 2 Remove the interface cover 8 x 1 3 Remove the rear cover 9 x 5 4 For D068 D069 Remove the upper left cover 10 5 For D068 D069 Remove the controller box 11 x 1 x 6 ...

Page 68: ...ve the support bracket 12 x 3 7 Pass the heater harness through the hole 15 at the rear of the copier 8 Pass relay harness 16 through the opening 17 at the rear of the PSU and through the other opening 15 9 Connect the relay harness to the heater s harness 18 ...

Page 69: ... rear 24 of the copier behind the rear clamps 15 Secure the ferrite core with the supplied tie wrap 21 16 Clip off the excess length of the tie wrap 17 Connect the relay harness connector 22 to the large connector at the front center of the PSU 18 Screw the ground wire 23 to the PSU bracket with the included grounding screw 19 Attach the clamps 24 to the PSU bracket 20 Attach the heater harness th...

Page 70: ...ss passes on the side of the grounding plate at the bottom of the opening The front of the grounding plate must remain clear 24 Arrange the excess harness length so that it sits beneath the FCU cover plate 25 Attach the caution decals to the locations shown in the illustration 26 Reassemble the copier 27 Plug in the power cord and check the operation ...

Page 71: ... 6 ARDF B872 This procedure explains how to install the ARDF for the Basic model D067 2 6 1 ACCESSORY CHECK Description Q ty 1 Stud Screw 1 2 Screw 1 3 Clamp 1 4 DF Exposure Glass with Mylar 1 5 Left Scale Guide 1 Platen Sheet 1 Installation Procedure 1 ...

Page 72: ...LATION PROCEDURE Unplug the main machine s power cord before starting the following procedure 1 Unpack the ARDF and remove the packing tape from the bottom of the ARDF body 2 Open the right door A 3 Remove the interface cover B x 1 and rear cover C x 5 ...

Page 73: ...he glass holder When installing the DF exposure glass make sure that the side of the DF exposure glass with two black points faces down Do not hold the Mylar strip when installing the DF exposure glass Make sure that there is no gap between the two Mylar strips and the scanner frame If there is any gap between them dust may fall into the scanner unit ...

Page 74: ...double sided tape attached to the rear side of the left scale guide H then install it x 2 removed in step 4 7 Remove the two platen stays I and bracket x 1 each 8 The bracket is attached to the platen stay of the rear left side Make sure to remove the bracket at this time ...

Page 75: ...er as shown 10 Secure the screw K 11 Attach the clamp L 12 Connect two I F cables M to CN109 and CN110 on the BICU and secure the ground cable N x 1 x 2 Make sure that the I F cable of ARDF is clamped between the two binds O Reinstall the scanner left side cover removed in step 4 ...

Page 76: ...h nippers 14 Reinstall the rear cover and connector cover x 6 15 Close the right door 16 Open the ARDF 17 Place platen sheet Q on the exposure glass 18 Line up the rear left corner of the platen sheet flush against corner R on the exposure glass 19 Close the ARDF ...

Page 77: ...thin 0 5 mm 21 Reinstall the platen sheet if both grooves are not aligned correctly 22 Plug in and turn on the main power switch 23 Check the ARDF operation 24 Make a full size copy Then check to make sure the side to side and leading edge registrations are correct If they are not adjust the side to side and leading edge registration refer to DF Image Adjustment in the section Replacement and Adju...

Page 78: ...ns how to install the USB 2 0 SD Slot for the SPF model D069 2 7 1 ACCESSORY CHECK Check the quantity and condition of the accessories against the following list No Description Q ty 1 USB2 0 SD Slot 1 2 Ground Plate 1 3 USB Cable 1 4 Screw M3 x 6 blue 1 5 Screw M3 x 8 2 6 Screw 1 7 Clamp 1 8 Decal 1 ...

Page 79: ...USB 2 0 SD Slot Type B SM 2 33 D067 D068 D069 D072 Installation 2 7 2 INSTALLATION PROCEDURE 1 Remove the USB connect cover A 2 Remove the interface cover A 3 Open the right door A 4 Rear cover B x 5 ...

Page 80: ...067 D068 D069 D072 2 34 SM 5 Remove the upper left cover A as shown above 6 Make three holes in the upper left cover with a screwdriver as shown above Smooth the three holes in the upper left cover 7 Attach the ground plate A ...

Page 81: ...eft cover as shown above x 1 M3 x 6 blue x 2 M3 x 8 9 Make a clamp hole the upper left cover with a screwdriver as shown above Smooth the hole in the upper left cover 10 Attach the upper left cover A to the mainframe 11 Attach the rear cover 12 Attach the cable clamp A to the upper left cover x 1 as shown above ...

Page 82: ...Plug in and turn on the main machine 16 Enter the Scanner SP mode and then change the setting of SP1013 001 from 0 to 1 17 Attach the decal A to the USB2 0 SD Slot as shown above When Installing the Handset 1 Do steps 1 to 8 in installation procedure 2 Make two holes the upper left cover with a screwdriver as shown above ...

Page 83: ...in the upper left cover 3 Attach the handset bracket A x 2 4 Attach the cradle B to the handset bracket x 2 5 Set the handset on the handset bracket 6 Connect the handset cable to the TEL jack and set the telephone cable A as shown above 7 Do steps 13 to 17 in installation procedure ...

Page 84: ...nducted through an inserted SD card could cause the machine to malfunction 3 Make sure that no previous settings remain If a previous setting remains press the Clear Modes key 4 Place an original on the exposure glass 5 Press Store File 6 Press Store to Memory Device 7 Press OK 8 Press the Start key When writing is complete a confirmation message appears 9 Press Exit 10 Remove the memory device fr...

Page 85: ...DLE The following procedure is for the paper tray for the main copier or optional paper tray unit 2 8 1 ACCESSORIES Check the accessories and their quantities against the table below No Description Q ty 1 Grip Handle 1 2 Screw M3 x 10 2 Installation Procedure 1 Remove the paper tray A from the main copier ...

Page 86: ...ray slot as shown with the arrow in the above illustration 4 Attach the grip handle to the paper tray x 2 When attaching auxiliary handle two screws attached from bottom hold handle against front of paper drawer as screws are tightened to ensure there is the smallest gap between back of handle and front of paper drawer 5 Put the paper tray back into the machine ...

Page 87: ...No Description Q ty 1 Screw M3 x 6 7 2 Controller Box 1 3 Printer Panel NA 15 1 Printer Panel EU 27 1 4 Multi function Panel 1 5 Security Reference 15 1 Quick Reference Printer Guide 15 27 1 Quick Reference Scanner Guide 15 27 1 6 CD ROM Printer 15 1 CD ROM Scanner 15 27 1 7 Interface Cover 1 8 FCC Decal 15 1 9 Ferrite Core 1 Installation Procedure 1 Sheet EULA 1 Sheet CAUTION 1 Decal Power Source...

Page 88: ...Printer Scanner Unit D067 D068 D069 D072 2 42 SM ...

Page 89: ...cedure 1 Open the right door A 2 Remove the interface cover B x 1 3 Remove the rear cover C x 5 4 Remove the bracket D at the rear left frame of the mainframe x 2 5 Remove the scanner upper left cover E 6 Cut the opening F on the rear cover This opening is for the network interfaces and the SD card slot and the LAN cable Do not cut the topmost opening G ...

Page 90: ...ten the upper screw first 8 Install the controller box C x 6 Insert the bracket D into the frame The connector on the controller box engages with the connector on the BICU 9 Install PostScript 3 as necessary 10 Remove the front left cover A x 2 11 Retain the screws and use them in the next step 12 Install the multi function panel B x 1 x 2 ...

Page 91: ...8 D069 D072 Installation 13 Remove the panel cover A 14 Install the printer panel B 15 For the North America model only Attach the FCC decal A at the right hand side of the USB connector on the controller box 16 Reassemble the whole copier ...

Page 92: ...g value to 1 ON 3 Select SP5 985 002 USB setting and change the setting value to 1 ON 4 Turn the main switch off and on 21 Perform the Printer Scanner settings 1 Start the SP mode 2 Select SP5 801 001 and execute the initialization 3 Exit the SP mode and then start the UP mode 4 Select the Remote Service User Tool System Settings Administrator Tools Extended Security Remote Service and select Proh...

Page 93: ...Installation 11 Exit the SP mode and turn the main switch off and on 12 Start the UP mode 13 Specify the date and time with Set Date or Set Time User Tool System Settings Set Date or Set Time 22 Turn the main switch off and on 23 Check the operations ...

Page 94: ... connections IEEE1284 IEEE802 11a g Wireless LAN or Gigabit Ethernet SD Card Slot Slot 1 is used for options provided on SD cards The application SD card HDD Encryption unit Overwrite Security Unit or PostScript3 should be installed in Slot 1 If more than one application is to be used move the applications to the same SD card with SP5873 Slot 2 is used for options provided on SD cards and servicin...

Page 95: ...ies against the table below Accessories No Description Q ty 1 PostScript 3 Emulation SD Card D468 1 2 Decal 1 Installation Procedure 1 Install the PostScript3 SD card A into slot 1 2 Turn on the main power switch 3 Print out the configuration page User Tools Counter Printer Features List Test Print and then check that this device is detected 4 Attach the Adobe PostScript3 decal to the front cover ...

Page 96: ...eir quantities against the table below Accessories No Description Q ty 1 Wireless Adapter 1 2 Wireless LAN Card 1 3 LAN Card Cover 4 4 Caution Sheet 1 5 Label 1 Installation Procedure 1 Remove the interface cover A x 2 2 Install the Wireless adaptor into I F slot B x 2 3 Install the Wireless LAN card in the wireless adaptor 4 Attach the antenna cap to the wireless LAN card 5 Turn on the main power...

Page 97: ...se as possible to the access point SP Mode Settings for IEEE 802 11a g Wireless LAN The following SP commands can be set for IEEE 802 11a g SP No Name Function 5840 004 SSID Used to confirm the current SSID setting 5840 006 Channel MAX Sets the maximum range of the channel settings for the country 5840 007 Channel MIN Sets the minimum range of the channel settings allowed for your country 5840 011...

Page 98: ...antities against the table below Accessories No Description Q ty 1 IEEE1284 Interface Ass y 1 2 UL Sheet 1 3 Caution Sheet 1 Installation Procedure 1 Remove the interface cover A x 2 2 Install the IEEE 1284 board into I F slot B x 2 3 Turn on the main power switch 4 Print out the configuration page User Tools Counter Printer Features List Test Print and then check that this device is detected ...

Page 99: ...L D467 Accessories Check the accessories and their quantities against the table below Accessories No Description Q ty 1 VM SD Card 1 2 Decal 1 Installation 1 Switch the machine off 2 Insert the SD card A into SD Slot 2 lower This SD card must be inserted into Slot 2 the lower slot ...

Page 100: ...he Gigabit Ethernet board Knob screw x 2 into the I F slot B 3 Attach one ferrite core A to the Ethernet interface cable and then attach the other ferrite core B about 10cm from the end of the Ethernet interface cable 4 Connect the Ethernet interface cable to the Gigabit Ethernet port Make sure that the machine can recognize this option see Check All Connections at the end of this section ...

Page 101: ...M 2 55 D067 D068 D069 D072 Installation 2 10 7 HDD OPTION D467 ONLY FOR D067 D068 Component Check No Description Q ty 1 HDD Unit 1 2 Screw 3 Keytop Copy Not used 2 3 Keytop Document Server Not used 2 Knob Screw Not used 3 ...

Page 102: ... 2 56 SM Installation Procedure 1 Controller box cover A x 13 1 Remove the screw A on the controller board 2 Install the HDD unit B in the controller board x 3 The screw A is used in this step 3 Reinstall the controller board in the machine ...

Page 103: ...nistrator login name Administrator login password If any of these settings is at a factory default value tell the customer these settings must be changed before you do the installation procedure 3 Make sure that Admin Authentication is ON System Settings Administrator Tools Administrator Authentication Management Admin Authentication If this setting is OFF tell the customer this setting must be ON...

Page 104: ...aces of the tapes do not show VOID remove them from the corners of the box 3 You can see the VOID marks B when you remove each seal In this condition they cannot be attached to the box again Installation Procedure Unplug the main machine power cord before you do the following procedure You must install the DataOverwriteSecurity unit in SD Card slot 1 However the Postscript option and others are al...

Page 105: ...needs to be connected 5 Turn on the main power switch 6 Input a machine serial number with SP 5811 001 7 Go into the SP mode and push EXECUTE with SP5 878 001 8 Exit the SP mode and turn off the operation switch Then turn off the main power switch 9 Turn on the machine power 10 Go into the User Tools mode and select System Settings Administrator Tools Auto Erase Memory Setting On 11 Exit the User ...

Page 106: ... on User Tools System Settings Administrator Tools Administrator Authentication Management Admin Authentication On If this setting is Off tell the customer that this setting must be On before you can do the installation procedure 3 Confirm that Administrator Tools is selected and enabled User Tools System Settings Administrator Tools Administrator Authentication Management Available Settings Avail...

Page 107: ... components in the box 2 If the surfaces of the tapes do not show VOID remove them from the corners of the box 3 You can see the VOID marks B when you remove each seal In this condition they cannot be attached to the box again Installation Procedure 1 Turn the SD card label to face A the rear of the machine Then push it slowly into slot 1 until you hear a click 2 Turn on the main power switch and ...

Page 108: ... encryption key this has been printed out earlier by the user into the nvram_key txt file 5 Remove only the HDD unit HDD 6 Turn on the main power switch 7 Confirm that the prompt on the LCD tells you to install the SD card storing the encryption key in the machine 8 Turn off the main power switch 9 Insert the SD card that contains the encryption key into slot 1 10 Turn on the main power switch and...

Page 109: ... nvram_key txt file 5 Turn on the main power switch 6 Confirm that the prompt on the LCD tells you to install the SD card storing the encryption key in the machine 7 Turn off the main power switch 8 Insert the SD card that contains nvclear into slot 1 9 Turn on the main power switch and the machine automatically restores the encryption key in the flash memory on the controller board 10 Turn off th...

Page 110: ...PREVENTIVE MAINTENANCE ...

Page 111: ...Maintenance Tables SM 3 1 D067 D068 D069 D072 Preventive Maintenance 3 PREVENTIVE MAINTENANCE 3 1 MAINTENANCE TABLES See Appendices for the following information PM tables ...

Page 112: ...Reset the PM counter after your maintenance work 1 Activate the SP mode 2 Select SP7 804 001 3 Press the EXECUTE key A The message Completed is displayed when the program ends normally An error message is displayed if the program ends abnormally 4 Press the Escape key B to end the program ...

Page 113: ...REPLACEMENT ADJUSTMENT ...

Page 114: ......

Page 115: ...r on the fax unit poses risk of explosion Replace only with the same type or with an equivalent type recommended by the manufacturer Discard used batteries in accordance with the manufacturer s instructions 4 1 3 HALOGEN FREE CABLE Use extreme caution while handling cables To comply with local regulations halogen free cables are used in this machine Halogen free cables are environment friendly but...

Page 116: ...art Number Description Q ty A1849501 Optics Adjustment Tools 2 pcs set 1 set A2929500 Test Chart S5S 10 pcs set 1 set VSSM9000 Digital Multimeter Fluke 87 1 N8036701 Flash Memory Card 4MB 1 N8031000 Case for Flash Memory Card 1 A2579300 Grease Barrierta S552R 1 52039502 Silicon Grease 501 1 ...

Page 117: ...rior Covers and Operation Panel SM 4 3 D067 D068 D069 D072 Replacement Adjustment 4 3 EXTERIOR COVERS AND OPERATION PANEL 4 3 1 REAR COVER 1 Open the right door A 2 Interface cover B x 1 3 Rear cover C x 5 ...

Page 118: ...e copier If these cables are caught between the copy tray and the inner cover they may be severely damaged 1 Open the front door A 2 Copy tray B x1 Reassembling There are several cables under the front end of the copy tray To set these cables in place gently pull these cables to the left hand side toward the PSU and hold them there as you attach the copy tray ...

Page 119: ...LY 1 Scale plate A x 2 4 3 4 OPERATION PANEL AND UPPER COVERS 1 Remove the ARDF For D072 Remove the ARDF if it has been installed 2 Rear cover Rear Cover 3 Slide the upper left cover A to the rear 4 Rear scale B x 3 5 Slide the upper right cover C to the rear 6 Front left cover D x 2 7 Operation panel E x 4 x 1 ...

Page 120: ... Covers and Operation Panel D067 D068 D069 D072 4 6 SM 8 Front right cover F 4 3 5 RIGHT DOOR 1 Open the right door A 2 Release the strap B 3 Right door x 1 4 3 6 BYPASS TRAY 1 Press the stopper rails A inward ...

Page 121: ...or Covers and Operation Panel SM 4 7 D067 D068 D069 D072 Replacement Adjustment 4 3 7 PLATEN COVER SENSOR 1 Rear cover Rear Cover 2 Rear scale Operation Panel and Upper Covers 3 Platen cover sensor A x 1 hook ...

Page 122: ...e plate Operation Panel and Upper Covers 3 Exposure glass A ARDF equipped machines 1 Rear cover Rear Cover 2 Rear scale upper right cover Operation Panel and Upper Covers 3 Exposure glass A Reassembling Make sure that the marking on the glass is at the rear left corner and that the left edge of the glass is aligned flush against the support ridge B on the frame Adjustment When replacing the white ...

Page 123: ...ws on the CCD The CCD is precision adjusted before shipment 1 Exposure glass Exposure Glass 2 Front left cover operation panel Operation Panel and Upper Covers 3 Release the cable from the four clamps A 4 Lens block B x 4 1 flat cable Do not loosen the paint locked screws holding the lens unit in place After installing a new lens block carry out copy adjustments Adjusting Copy Image Area ...

Page 124: ...mp 1 Exposure glass Exposure Glass 2 Front left cover operation panel Operation Panel and Upper Covers 3 Slide the first scanner to a position where the lamp and scanner are clear of the metal lids 4 Disconnect the lamp connector A 5 Remove either or both of the following Exposure lamp B x 1 Lamp stabilizer board C x 2 1 flat cable ...

Page 125: ...Rear cover Rear Cover 2 Rear scale upper right cover Operation Panel and Upper Covers 3 Remove the right platen stay holder A x 3 4 Scanner motor B x 3 1 spring 3 screw holders x 1 Reinstalling When reinstalling fasten the screws loosely set the spring in place and tighten up the screws ...

Page 126: ... 4 5 SCANNER HP SENSOR 1 Rear cover Rear Cover 2 Front left cover Operation Panel and Upper Covers 3 Scale plate Scale Plate 4 Scanner HP sensor A x 1 hook Move the first scanner from the home position if you have difficulty removing the sensor ...

Page 127: ... Operation Panel and Upper Covers 3 Exposure glass Exposure Glass 4 Loosen the 2 screws holding the 1st and 2nd scanner belts in place 5 Slide the 1st and 2nd scanners so that all four of the following are roughly aligned on both the front and back sides The hole in the copier s lid The hole in the 1st scanner The right corner hole in the 2nd scanner The hole at the base of the scanner ...

Page 128: ...the two optics adjustment tools A and adjust the scanners as necessary so that the tools go through all four holes 7 Tighten the two screws that you loosened at step 2 above so that the belts are firmly clamped into place 8 Remove the adjustment tools ...

Page 129: ...5 FUSING 4 5 1 FUSING UNIT Before handling the fusing unit make sure that the unit is cool enough The fusing unit can be very hot 1 Copy tray Copy Tray 2 Open the right door 3 Connector cover A x 1 When reinstalling attach the ground wire 4 Fusing unit B x 2 x 4 ...

Page 130: ...Fusing D067 D068 D069 D072 4 16 SM 4 5 2 EXIT SENSOR 1 Fusing unit Fusing Unit 2 Exit sensor A x 1 ...

Page 131: ...sing Unit 2 Separate the fusing unit into two sections the hot roller section A and the pressure roller section B x 2 After removing the screws lower the pressure roller section about halfway and then slide it toward the front side to detach it 3 Support rollers C 4 Hot roller stripper pawls D Remove the spacer E x 1 if you are removing the hot roller assembly Hot Roller Fusing Lamp ...

Page 132: ...awls and spacers Hot Roller Stripper Pawls 2 Hot roller assembly A x 2 3 Fusing lamp B When reassembling check that the direction of the fusing lamp is correct 4 Hot roller C 2 C rings 1 spacer 1 gear 2 bushings 1 cover D Reassembling Be sure that The fusing lamp is positioned correctly The fusing lamp does not touch the internal part of the hot roller ...

Page 133: ...ler assembly Hot Roller Fusing Lamp 2 Thermoswitches x 2 for each 3 Thermistor x 1 Reassembling Make sure of the following That the thermistor is in contact with the hot roller That the hot roller turns smoothly Do not recycle a thermoswitch that is already opened Safety is not guaranteed if you do this ...

Page 134: ...068 D069 D072 4 20 SM 4 5 6 PRESSURE ROLLER 1 Separate the fusing unit into two sections Hot Roller Stripper Pawls 2 Fusing entrance guide A 3 Two springs B C 4 Two pressure arms D E 5 Bushing F 6 Pressure roller G ...

Page 135: ...Place an OHP sheet on the by pass tray 7 Press the key The copier feeds the OHP sheet and stops it between the hot roller and the pressure roller for about 20 seconds 8 Wait until the OHP sheet is output 9 Press the key 10 Make sure SP1 109 001 is selected 11 Specify 0 12 Press the OK key 13 Quit the SP mode You see an opaque stripe on the OHP sheet This is the trace of the nip band The normal nip...

Page 136: ...ean clean it with dry cloth or clean it with wet cotton and wipe it with dry cloth Do not use alcohol or any other chemicals to clean the OPC drum These substances damage the OPC drum surface Keep PCUs in a cool dry place Do not expose the OPC to any corrosive gas such as ammonia Do not shake a used PCU Remaining toner and developer may spill out Dispose of used PCUs in accordance with local regul...

Page 137: ...led toner off the toner bottle area and the inside of the front door 4 Pull out the PCU A x 1 5 When having installed a new PCU remove the Styrofoam and tags Installation Procedure in the chapter Installation Initialization After you turn on the main power switch the copier automatically initializes the new PCU When the copier is executing initialization it is important that you Do not turn off th...

Page 138: ...PCU and Quenching Lamp D067 D068 D069 D072 4 24 SM 4 6 2 QUENCHING LAMP 1 PCU PCU 2 Quenching lamp A x 1 ...

Page 139: ...69 D072 Replacement Adjustment 4 7 EXHAUST FAN AND MAIN MOTOR 4 7 1 EXHAUST FAN 1 Rear cover Rear Cover 2 Exhaust fan A x 2 x 1 Reassembling Make sure that the arrow B on the frame points to the rear side The arrow indicates the direction of airflow ...

Page 140: ...OTOR 1 Rear cover Rear Cover 2 High voltage power supply board High Voltage Power Supply Board 3 Ground plate A x 1 4 Main motor with the gear cover B x 1 x 7 x 2 2 bushings 5 All gears C 6 Main motor D x 4 Reassembling Attach the main motor before attaching the gears ...

Page 141: ... FRICTION PAD When handling the paper tray or the paper feed roller use caution Do not touch the surface of paper feed rollers To avoid paper jams correctly set the side and end fences in the paper tray 1 Paper tray 2 Shaft A x 1 3 Remove either or both of the following Paper feed roller B Friction pad C ...

Page 142: ...Paper Feed D067 D068 D069 D072 4 28 SM 4 8 2 PAPER END SENSOR 1 Paper tray 2 Open the right door 3 PCU PCU 4 Paper end sensor A x 1 ...

Page 143: ...er tray 2 Open the right door 3 Open the paper guide A Remove the paper guide Clip x 1 if you have difficulty removing the registration sensor 4 Registration sensor feeler B 5 Registration sensor C x 1 Disconnect the connector BICU CN127 D if you have difficulty removing the registration sensor ...

Page 144: ...Paper Feed D067 D068 D069 D072 4 30 SM 4 8 4 BYPASS PAPER END SENSOR 1 Right door Right Door 2 Sensor compartment A 3 Bypass paper end sensor B x 1 ...

Page 145: ...4 31 D067 D068 D069 D072 Replacement Adjustment 4 8 5 BYPASS FEED ROLLER 1 Right door Right Door 2 Turn the feed roller housing upside down A x 2 3 Feed roller shaft B 2 snap pawls C 1 spacer D 4 Bypass feed roller E ...

Page 146: ...32 SM 4 8 6 BYPASS FEED CLUTCH AND FRICTION PAD 1 Rear cover Rear Cover 2 Right door Right Door 3 Disconnect the bypass feed clutch connector A CN93 4 Bypass feed roller housing B x 2 5 Bypass feed clutch C x 1 6 Bypass friction pad D ...

Page 147: ...ement Adjustment 4 8 7 PAPER FEED AND REGISTRATION CLUTCHES 1 Paper tray 2 High voltage power supply board High Voltage Power Supply Board 3 Ground plate A x 1 4 Gear cover B x 1 x 7 x 2 2 bushings Do not remove the main motor from the gear cover ...

Page 148: ...Paper Feed D067 D068 D069 D072 4 34 SM 5 Ground plate C x 1 6 Slowly push the clutch holder D and remove the registration clutch E x 1 x 1 7 Paper feed clutch F ...

Page 149: ...ouch the transfer roller with your bare hands Do not scratch the transfer roller The transfer roller is easily damaged 1 Right door Right Door 2 Raise the levers A B at the ends of the image transfer roller 3 Release the image transfer roller C Reassembling Make sure that the springs D are in the original positions ...

Page 150: ...72 4 36 SM 4 9 2 ID SENSOR AND DUPLEX ROLLER 1 Right door Right Door 2 Lower guide A 3 Idle roller holders B C 4 Idle roller D 5 Roller guide E 6 Transfer unit F 7 One way gear G x 1 8 Duplex roller H x 1 3 bushings 9 ID sensor I x 1 ...

Page 151: ...Image Transfer SM 4 37 D067 D068 D069 D072 Replacement Adjustment 4 9 3 DISCHARGE PLATE 1 Right door Right Door 2 Discharge plate A ...

Page 152: ...hanical components may stop out of their home positions if you turn off the main power switch while they are operating The component may be damaged if you try to remove it when it is not in the home position For basic models D067 D072 The table lists the components and necessary maintenance work Model BICU NVRAM Controller Box Controller NVRAM Maintenance Work Basic Installed None None Save the da...

Page 153: ... data Saving from the BICU NVRAM to an SD card NVRAM Data Upload Download SP5 824 825 in the System Service Mode of the appendices of the this manual Procedure 1 Rear cover Rear Cover 2 Scanner upper left cover Operation Panel and Upper Covers 3 Bracket at the left rear frame basic models D067 D072 x 2 or controller box A F SPF models D068 D069 x 6 x 1 ...

Page 154: ...cables x 6 When replacing the BICU remove the NVRAM D from the board Install the NVRAM to the new board 6 After replacing the NVRAM copy the saved data to the NVRAM From an SD card to the NVRAM NVRAM Data Upload Download SP5 824 825 in the System Service Mode of the appendices of the this manual ...

Page 155: ...AM data Saving from the Controller NVRAM to an SD card NVRAM Data Upload Download SP5 824 825 in the System Service Mode of the appendices of the this manual Procedure 1 Rear cover Rear Cover 2 Scanner upper left cover Operation Panel and Upper Covers 3 FCU FCU 4 Remove the printer scanner SD card 5 Remove I F cover A or I F options if they have been installed x 2 6 Remove the bracket B x 1 7 Remo...

Page 156: ...Controller Board D067 D068 D069 D072 4 42 SM 8 Remove the relay connector A 9 Remove the ground plate B x 1 10 Remove the controller board with the rails C x 6 11 Release the hooks and then pull out the rails A ...

Page 157: ...AM is correctly installed 2 The mark B on the NVRAM should be directed to the down side seem from the back side of the machine 3 Reassemble the machine 4 Copy the old NVRAM data to the new NVRAM with SP5 825 or input the SMC data in the machine For details refer to the NVRAM Data Upload Download SP5 824 825 in the System Service Mode of the appendices of the this manual When Installing the Printer...

Page 158: ...Other Replacements D067 D068 D069 D072 4 44 SM 4 11 OTHER REPLACEMENTS 4 11 1 DUPLEX MOTOR 1 Rear cover Rear Cover 2 Duplex motor A x 1 x 2 ...

Page 159: ...4 11 2 HIGH VOLTAGE POWER SUPPLY BOARD 1 Rear cover Rear Cover 2 High voltage power supply board A all x 4 Remove the insulating sheet B if you are going to remove the contact release solenoid Contact Release Solenoid or the gear cover Paper Feed and Registration Clutches ...

Page 160: ...Other Replacements D067 D068 D069 D072 4 46 SM 4 11 3 PSU 1 Open the front door 2 Copy tray Copy Tray 3 PSU assembly A x 4 x 8 4 PSU B x 4 x 6 ...

Page 161: ...ts SM 4 47 D067 D068 D069 D072 Replacement Adjustment 4 11 4 CONTACT RELEASE SOLENOID 1 Rear cover Rear Cover 2 High voltage power supply board High Voltage Power Supply Board 3 Contact release solenoid A 1 spring x 1 ...

Page 162: ... Cover 4 Disconnect the connector on C19 on the BICU 5 Push the clutch coupler A to the rear side and remove the clip ring B from the back of the copier 6 Coupler and spring C 7 Lift the toner supply clutch D and remove it When removing note how the wire goes through a clamp and also note where it passes through the rear of the machine ...

Page 163: ...ent of lithium battery s on the controller or on the fax unit poses risk of explosion Replace only with the same type or with an equivalent type recommended by the manufacturer Discard used batteries in accordance with the manufacturer s instructions Procedure 1 Open the right door A 2 Rear cover B x 5 3 Scanner upper left cover C ...

Page 164: ...e FCU board remove the MBU board from the old FCU board and install it on the new FCU board 7 Set the correct date and time with the User Tools User Tools System Settings Timer Setting Set Date Time Do not turn off the battery switch SW1 Do SP6 101 in the Fax SP to print the system parameters and check the settings ...

Page 165: ...efore starting replacement The laser beam can damage your eyes severely Do not touch the screws on the LD board on the LD unit Do not try to adjust any part of the LD unit The LD unit is precision adjusted before shipment Do not touch the polygon mirror shield glass or lenses with your bare hands 4 12 1 LOCATION OF THE CAUTION DECAL ...

Page 166: ...Laser Unit D067 D068 D069 D072 4 52 SM 4 12 2 LASER UNIT 1 PSU assembly PSU 2 Toner bottle holder 3 Laser unit A x 3 x 2 Reassembling Make sure that the cable B passes under the unit ...

Page 167: ...OLYGON MIRROR MOTOR 1 Laser unit Laser Unit 2 Laser unit cover A x 2 1 grounding plate 3 LD unit B x 2 4 Polygon mirror motor C x 4 Reassembling Check that the polygon mirror and toroidal lens are clean Dust or other foreign substances may interfere with the operation of the LD unit ...

Page 168: ...RDF D067 D068 D069 D072 4 54 SM 4 13 ARDF 4 13 1 ARDF 1 Rear cover Rear Cover 2 Remove the DF interface cables A x 2 hook x 2 3 Remove the ground cable B x 1 4 Remove the stud screw C 5 Remove the ARDF D ...

Page 169: ...DF SM 4 55 D067 D068 D069 D072 Replacement Adjustment 4 13 2 DF REAR COVER 1 Open the ARDF A 2 Release the three hooks 3 Open the DF left cover B 4 Open the original tray C 5 DF rear cover D x 1 hook x 4 ...

Page 170: ...AL FEED UNIT 1 Open the DF left cover 2 Original feed unit A x 1 4 13 4 SEPARATION ROLLER 1 Open the DF left cover 2 Original feed unit Original Feed Unit 3 Separation roller cover A hook x 2 4 Separation roller stopper B hook 5 Separation roller C ...

Page 171: ... Rear Cover 2 DF drive board A x 2 x 4 ground cable x 1 4 13 6 ORIGINAL SET AND DF INVERTER SENSOR 1 Open the DF left cover 2 Original feed unit Original Feed Unit 3 DF feed clutch DF Feed Clutch 4 Original feed in guide plate A x 2 5 Original set sensor B x 1 hook 6 DF inverter sensor C x 1 hook ...

Page 172: ... Clutch 4 Original feed in guide plate Original Set and Inverter Sensor 5 DF feed motor DF Feed Motor 6 DF transport motor DF Transport Motor 7 DF transport roller A x 2 gear x 2 bushing x 2 8 DF separation roller unit B x 2 gear x 1 bushing x 2 9 Inverter upper guide plate C x 4 x 3 x 4 10 Inverter lower guide plate D hook x 2 11 DF registration sensor E x 1 hook ...

Page 173: ... exit sensor F x 1 hook DF Registration Sensor Reflector Clean the SD registration sensor reflector A as necessary 4 13 8 DF FEED MOTOR 1 DF rear cover DF Rear Cover 2 Inner cover A x 1 3 DF feed motor with bracket B x 2 x 4 x 3 timing belt 4 DF feed motor C x 2 ...

Page 174: ... DF rear cover DF Rear Cover 2 DF feed motor DF Feed Motor 3 DF transport motor with bracket A x 2 spring x 1 timing belt 4 DF transport motor B x 2 4 13 10DF FEED CLUTCH 1 Open the DF left cover 2 DF front cover A x 1 3 Bracket B x 1 x 1 4 DF feed clutch C x 1 ...

Page 175: ...at the paper is correctly loaded in each paper tray before starting the adjustment procedures in this section Adjusting Registration Use the Trimming Area Pattern SP5 902 001 10 for this adjustment 1 Print out the test pattern with the paper fed from the regular paper tray 2 Print out the test pattern with the paper fed from the by pass tray 3 Print out the test pattern by selecting duplex printin...

Page 176: ...en the side edge of the image area and the side edge of the paper B SP Specification SP1 002 001 1st tray 0 2 mm SP1 002 002 2nd tray 0 2 mm SP1 002 005 By pass 0 4 mm SP1 002 006 Duplex 0 4 mm 7 Adjust the side to side registration SP1 002 8 Specify 0 zero in SP5 902 001 after finishing the adjustment procedure Adjusting Blank Margin Use the Trimming Area Pattern SP5 902 001 10 for this adjustmen...

Page 177: ...2 101 004 Right Side D 2 2 5 1 5 mm The Left Side and Right Side comes to your left hand side and right hand side respectively when you view the copied image with the leading edge upwards 4 Specify 0 zero in SP5 902 001 after finishing the adjustment procedure Adjusting Main Scan Magnification Use the Grid Pattern Single Dot SP5 902 001 5 for this adjustment SP Specification SP2 998 001 Main Mag p...

Page 178: ...e rear and left scales on the exposure glass 2 Make a copy 3 Measure the distance between the leading edge of the image area and the leading edge of the paper A The diagram shows the paper on the copy tray Note that the paper is output with the face down 4 Adjust the leading edge scan registration SP4 010 001 SP Specification SP4 010 001 LE Scan Regist 0 2 mm 5 Measure the distance between the sid...

Page 179: ...the rear and left scales on the exposure glass 2 Make a copy 3 Compare the copy with the original 4 Adjust the main scan and sub scan magnifications The original image A is magnified in the main scan direction B or in the sub scan direction C when you specify a larger value The diagrams show the paper on the copy tray Note that the paper is output with the face down SP Specification SP4 009 001 Ma...

Page 180: ...g maintenance work Replacing the standard white plate Replacing the BICU Replacing the lens block Executing the memory clear SP5 801 002 basic model SP5 998 001 other models 1 Place 10 sheets of new A4 paper on the exposure glass 2 Close the platen cover 3 Activate the SP mode 4 Select Copy SP4 428 5 Specify 1 and press the OK key The copier automatically adjusts the standard white density ...

Page 181: ...e side edge of the image area and the side edge of the paper A The diagram shows the paper on the copy tray Note that the paper is output with the face down 5 Adjust the side to side registration S to S Front Regist SP6 006 001 S to S Rear Regist SP6 006 004 The image area moves to the rear side of the copier when you specify a larger value 6 Measure the distance between the leading of the image a...

Page 182: ...stance between the trailing edge of the image area and the trailing edge of the paper C 9 Adjust the erased area on the trailing edge Trailing Erase SP6 006 003 10 Compare the copy with the original 11 Adjust the sub scan magnification SP6 006 005 The specification is 1 0 ...

Page 183: ......

Page 184: ...TROUBLESHOOTING ...

Page 185: ...Service Call Conditions SM 5 1 D067 D068 D069 D072 Troubleshooting 5 TROUBLESHOOTING 5 1 SERVICE CALL CONDITIONS For SC Table information see Appendices ...

Page 186: ...lectrical Component Defects D067 D068 D069 D072 5 2 SM 5 2 ELECTRICAL COMPONENT DEFECTS See Appendices for the following information Sensor Switch Blown Fuse Conditions Power Supply Unit BICU LED Display ...

Page 187: ...prn to PRT99999 prn An additional file PRT CTL will be created This file contains a list of all files created on the card by the card save function Previously stored files on the SD card can be overwritten or left intact Card Save SD has Add and New menu items Card Save Add Appends files to the SD Card Does not overwrite existing files If the card becomes full or if all file names are used an erro...

Page 188: ...3 Enter SP mode 4 Select Printer SP 5 Select Service Mode and press OK button 6 Select 1 001 Bit Switch and press OK button 7 Press OK button again 8 Use the numeric key 4 to turn bit 4 ON The result should look like 00010000 By doing this Card Save option will appear in List Test Print 9 Press the Return button several times to exit SP Mode 10 Press the button 11 Use the arrow key and select Prin...

Page 189: ...ng that a Card Save operation was successful 17 Press the Return button to exit Card Save mode 18 Change the Bit Switch Settings back to the default 00000000 19 Remove the SD card after main power switch is turned off Error Messages Card Save error messages Init error A card save process i e card detection change to kernel mode failed to initialize Card not found Card cannot be detected in the slo...

Page 190: ...hooting Guide Only For D068 D069 D067 D068 D069 D072 5 6 SM 5 4 FAX TROUBLESHOOTING GUIDE ONLY FOR D068 D069 See Appendices for the following information Fax Error Codes IFAX Troubleshooting IP Fax Troubleshooting ...

Page 191: ......

Page 192: ...SYSTEM MAINTENANCE REFERENCE REVISION HISTORY Page Date Added Updated New 4 5 05 21 2009 Using SP Mode 19 20 05 21 2009 Using SP Mode ...

Page 193: ...e SP mode 6 1 1 SP TABLES See Appendices for the following information Service Program Mode Tables for F SFP models D068 D069 Service Program Mode Tables for Basic models D067 D072 6 1 2 USING SP AND SSP MODES The following two modes are available SP Mode Service Program Mode The SP Mode includes the programs that are necessary for standard maintenance work SSP Mode Special SP Mode The SSP Mode in...

Page 194: ...am press the OK key A blinking underscore or several blinking underscores indicates which value you can change The value in parentheses is the default value of the menu 2 Type a necessary value from the numeric keypad To switch between positive plus and negative minus values press the key 3 To validate the value press the OK key To cancel the value press the escape key E Activating Copy Mode You c...

Page 195: ...l times Conventions used in the tables Asterisk The settings are saved in the NVRAM Most of them return to the default values when you execute SP5 801 002 CTL indicates that the data is contained in NVRAM on the controller board DFU The program is for design factory use only Do not change the settings Brackets The brackets enclose the setting rage default value and minimum step with unit Minimum t...

Page 196: ...dure in the Service Manual 3 Perform the Memory Clear SP5801 001 or 002 4 Perform the NVRAM Data Download from the SD Card according to the procedure in the Service Manual 5 Manually input the data listed above Uploading Content of NVRAM to an SD card Follow this procedure to upload SP code settings from NVRAM to an SD card This data should always be uploaded to an SD card before the NVRAM is repl...

Page 197: ... the NVRAM data download may fail If the download fails repeat the download procedure If the second attempt fails enter the NVRAM data manually using the SMC print you created before uploading the NVRAM data above procedure 1 Turn off the main power of the copier 2 Remove the interface cover 2 x 1 3 Insert the SD card with the NVRAM data into the service slot 2 4 Turn on the main power of the copi...

Page 198: ...move the SD card from the service slot Never switch the machine off while the firmware is downloading from the SD card Store SD cards in a safe location where they are not exposed high temperature high humidity or exposure to direct sunlight Always handle SD cards with care to avoid bending or scratching them Never drop an SD card or expose it to other shock or vibration Keep the following points ...

Page 199: ...ed in the D468 folder Firmware Update Do not put multiple machine firmware programs on the same SD card Copy the only model firmware you want 1 Turn off the main power switch 2 If the machine is connected to a network disconnect the network cable from the copier 3 Remove the interface cover x 1 4 With the label on the SD card facing the rear side of the machine insert the SD card into the slot 2 o...

Page 200: ...e OK key To scroll through the module name the serial number and the version press the key or key If you wish to install the following firmware simultaneously press the START key The scroll keys can be used to confirm that this firmware has been selected highlighted with a dark background Engine FCU Scanner Printer Printer Font Security Module Please note that the following firmware cannot be upda...

Page 201: ... a few minutes to complete The LCD will initially display Updating When the update is completed the LCD display will change to Update done or Updated Power Off On 10 Check that the message Update Done is displayed Confirmation 1 Turn the main power switch off and on The LCD will display Please wait for about 60 seconds after which it will return to the Program UpDate Menu screen 2 Repeat Steps 1 8...

Page 202: ... controller E24 SD card access error Insert the SD card correctly Use another SD card E31 Download data inconsistency Insert the SD card that was used when the previous update procedure is interrupted E32 Download data inconsistency Insert the SD card that stores the correct data E33 Version data error Store the correct data in the SD card E34 Locale data error Store the correct data in the SD car...

Page 203: ...ror Store the correct data in the SD card Replace the controller board E50 Authentication error Store the correct data in the SD card You need to reinstall the program If the firmware update program is interrupted for example by a power failure keep the SD card inserted and turn the mains switch off and on The firmware update program restarts If you do not do so the message Reboot after Card inser...

Page 204: ... Specify copy settings and press the key 4 To return to the SP mode press the key Test Patterns Test Patterns Using VCU No Pattern 0 No print 1 Vertical Lines Single Dot 2 Horizontal Lines Single Dot 3 Vertical Lines Double Dot 4 Horizontal Lines Double Dot 5 Grid Pattern Single Dot 6 Grid Pattern Double Dot 7 Alternating Dot Pattern 8 Isolated One Dot 9 Black Band Horizontal 10 Trimming Area 11 A...

Page 205: ...tal Test Patterns Using IPU No Pattern 30 Vertical Lines Single Dot 31 Horizontal Lines Single Dot 32 Vertical Lines Double Dot 33 Horizontal Lines Double Dot 34 Isolated Four Dots 35 Grid Pattern Double Dot 36 Black Band Vertical 1024 Dots 37 Grayscales Horizontal 512 Dots 38 Grayscales Vertical 256 Dots 39 ID Patch 40 Cross 41 Argyle Pattern 128 Dot Pitch 42 Square Gradation 64 Grades 43 Square ...

Page 206: ...s 53 Gray Scale 2 256 grades Test Patterns Using PCI 1 No Pattern 61 S2M Grid Pattern 62 S2M Argyle Pattern 63 S2M Argyle Pattern 64 S2M Argyle Pattern Image 2 65 S2M Grid Pattern 66 S2M Grid Pattern Image 67 S2M Argyle Pattern 68 S2M Argyle Patten Image 69 Engine Grid Pattern 70 Engine Argyle Pattern 1 The PCI is available to the models with the controller box 2 The original image on the exposure...

Page 207: ...ns as described below Machine Data NVRAM Cleared by Remarks Engine data BICU SP5 998 001 Any data other than controller data GW Controller data Controller SP5 801 xxx SCS IMH MCS Copier application Fax application Printer application Scanner application Web service network application NCS R Fax DCS UCS Exceptions SP5 998 001 clears most of the settings and counters stored in the NVRAM on the BICU ...

Page 208: ...cute are displayed 5 Select Execute 6 When the program has ended normally the message Completed is displayed If the program has ended abnormally an error message is displayed 7 Turn the main switch off and on 8 Adjust the printer and scanner registration and magnification Copy Adjustment in the chapter Replacement and Adjustment 9 Refer to the SMC lists and enter any values that differ from the fa...

Page 209: ... and NVRAM Serial numbers are stored in the NVRAM before shipment and are not cleared You must specify a serial number after you replace the NVRAM 6 2 6 SMC PRINT SP5 990 SP5 990 outputs machine status lists 1 Select SP5 990 2 Select a menu GW machine 001 All Data List 002 SP Mode Data List 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non Default 007 NIB Summary 008 Net File Log 021...

Page 210: ...e information shown with SP2 221 ID Sensor Error Analysis SP Error condition Possible cause Remarks SP2 221 1 Vsg VG in the display Vsg 2 5V or Vsg Vsp 1 00V ID sensor defective ID sensor dirty Drum not charged SP2 221 2 Vsp VP in the display Vsp 2 5V or Vsg Vsp 1 00V Toner density very low ID sensor pattern not created SP2 221 3 Power PW in the display Vsg 3 5V when maximum power 979 is applied I...

Page 211: ...m the NVRAM data upload To the SD Card according to the procedure in the Service Manual 8 Perform the Memory Clear SP5801 001 or 002 9 Perform the NVRAM Data Download from the SD Card according to the procedure in the Service Manual 10 Manually input the data listed above Make sure that you turn off the main power switch before inserting or removing a flash memory card Data in the memory may be co...

Page 212: ... the main power switch 8 Remove the memory card NVRAM Download SP5 825 001 SP5 825 001 copies the data from a flash memory card to the NVRAM Most of the data in the NVRAM is overwritten The following data in the NVRAM remains unchanged these are not overwritten SP8 221 001 ADF Original Feed Front SP8 381 001 Total Total Printer Pages SP8 382 001 Copy Application Total Print Pages SP8 411 001 Print...

Page 213: ... 2 Remove the interface cover x 1 3 Turn the face of the flash memory card to the rear of the copier and insert it into the card slot 2 4 Press down the power switch on the operation panel and hold it and turn on the main power switch 5 Press the Execute key D The program starts running 6 Do not touch any key while the message Load Status is displayed This message indicates that the program is run...

Page 214: ...M 7 Check that the message End Sum is displayed This message indicates that the program has ended normally 8 Turn off the main power switch 9 Remove the flash memory card 10 Attach the interface cover 11 Turn the main power switch on and check the operation ...

Page 215: ... this section 3 Specify copy settings and press the key 4 To return to the SP mode press the key Test Patterns Test Patterns Using VCU No Pattern 0 No print 1 Vertical Lines Single Dot 2 Horizontal Lines Single Dot 3 Vertical Lines Double Dot 4 Horizontal Lines Double Dot 5 Grid Pattern Single Dot 6 Grid Pattern Double Dot 7 Alternating Dot Pattern 8 Isolated One Dot 9 Black Band Horizontal 10 Tri...

Page 216: ...ns Using IPU No Pattern 30 Vertical Lines Single Dot 31 Horizontal Lines Single Dot 32 Vertical Lines Double Dot 33 Horizontal Lines Double Dot 34 Isolated Four Dots 35 Grid Pattern Double Dot 36 Black Band Vertical 1024 Dots 37 Grayscales Horizontal 512 Dots 38 Grayscales Vertical 256 Dots 39 ID Patch 40 Cross 41 Argyle Pattern 128 Dot Pitch 42 Square Gradation 64 Grades 43 Square Gradation 256 G...

Page 217: ...le 1 256 grades 53 Gray Scale 2 256 grades Test Patterns Using PCI 1 No Pattern 61 S2M Grid Pattern 62 S2M Argyle Pattern 63 S2M Argyle Pattern 64 S2M Argyle Pattern Image 2 65 S2M Grid Pattern 66 S2M Grid Pattern Image 67 S2M Argyle Pattern 68 S2M Argyle Patten Image 69 Engine Grid Pattern 70 Engine Argyle Pattern 1 The PCI is available to the models with the controller box 2 The original image o...

Page 218: ... key 6 3 5 SERIAL NUMBER INPUT SP5 811 001 Specifying Characters SP5 811 001 specifies the serial number For the basic model the machine without the controller box you use the numeric keypad A serial number consists of 11 characters You can change each character by pressing one of the first 11 keys on the numeric keypad You can specify a digit 0 to 9 or a capital letter A to Z for the first four c...

Page 219: ...002 Service TEL Facsimile SP5 907 001 Plug Play SP7 Data Log SP8 History Initializing Memory Data Use SP5 801 002 after you have replaced the BICU NVRAM or when the BICU NVRAM data is corrupted When the program ends normally the message Completed is displayed When you have replaced the controller NVRAM or when the controller NVRAM data is corrupted use SP5 801 001 Executing Memory Clear 1 Upload t...

Page 220: ...ead SP2 221 shows you some information on the ID sensor Check this information when the image quality is not very good The table lists the information shown with SP2 221 ID Sensor Error Analysis SP Error condition Possible cause Remarks SP2 221 1 Vsg VG in the display Vsg 2 5V or Vsg Vsp 1 00V ID sensor defective ID sensor dirty Drum not charged SP2 221 2 Vsp VP in the display Vsp 2 5V or Vsg Vsp ...

Page 221: ... 29 D067 D068 D069 D072 System Maintenance Reference 6 4 FAX SERVICE TABLES ONLY FOR D068 D069 See Appendices for the following information System Service Mode Bit Switches NCU Parameters Dedicates Transmission Parameters Service RAM Addresses ...

Page 222: ...DO67 D068 D069 D072 SERVICE MANUAL APPENDICES ...

Page 223: ......

Page 224: ...12 1 1 5 ARDF 1 13 1 1 6 PAPER TRAY UNIT 1 14 1 2 SUPPORTED PAPER SIZES 1 15 1 2 1 ORIGINAL PAPER SIZES 1 15 1 2 2 PAPER FEED 1 17 2 APPENDIX PREVENTIVE MAINTENANCE TABLES 2 1 2 1 MAINTENANCE TABLES 2 1 3 APPENDIX SERVICE CALL CONDITIONS 3 1 3 1 SC TABLES F SPF D068 D069 3 1 3 1 1 SUMMARY 3 1 3 1 2 ENGINE SC CODE DESCRIPTIONS 3 2 3 1 3 GW SC CODE DESCRIPTIONS 3 13 SC6xx 3 13 SC8xx 3 17 SC9xx 3 32 ...

Page 225: ...XXX Data Log 5 94 SP8 XXX History 5 103 5 1 2 INPUT CHECK SP5 803 5 130 Conducting Input Check 5 130 Input Check Table 5 130 5 1 3 OUTPUT CHECK SP5 804 5 132 Conducting Output Check 5 132 Output Check Table 5 132 5 1 4 PRINTER SERVICE MODE 5 134 Service Mode Table 5 134 SP Modes Related to Printer Controller 5 139 5 1 5 SCANNER PROGRAM MODE TABLE 5 140 Service Table Key 5 140 5 2 SYSTEM SERVICE MO...

Page 226: ...6 30 6 3 1 IP FAX TRANSMISSION 6 30 Cannot send by IP Address Host Name 6 30 Cannot send via VoIP Gateway 6 32 Cannot send by Alias Fax number 6 33 6 3 2 IP FAX RECEPTION 6 35 Cannot receive by IP Address Host name 6 35 Cannot receive by VoIP Gateway 6 36 Cannot receive by Alias Fax number 6 37 7 APPENDIX FAX SERVICE PROGRAM ONLY FOR D068 D069 7 1 7 1 SYSTEM SERVICE MODE 7 1 7 1 1 SP1 XXX BIT SWIT...

Page 227: ...MMUNICATION SWITCHES 7 40 7 2 5 G3 1 SWITCHES 7 48 7 2 6 IP FAX SWITCHES 7 60 7 3 NCU PARAMETERS 7 70 7 4 DEDICATED TRANSMISSION PARAMETERS 7 86 7 4 1 PROGRAMMING PROCEDURE 7 86 7 4 2 PARAMETERS 7 87 Fax Parameters 7 87 E mail Parameters 7 93 7 5 SERVICE RAM ADDRESSES 7 97 ...

Page 228: ...APPENDIX SPECIFICATIONS ...

Page 229: ......

Page 230: ...ize Maximum A4 SEF 81 2 x 11 SEF Copier s paper tray A4 SEF 81 2 x 14 SEF Bypass A4 SEF 81 2 x 14 SEF Optional paper tray A4 SEF 81 2 x 14 SEF Duplex Minimum A5 LEF 81 2 x 51 2 LEF Copier s paper tray A6 SEF 81 2 x 51 2 Bypass A4 SEF 81 2 x 11 SEF Optional paper tray unit A4 SEF 81 2 x 11 SEF Duplex Custom sizes in the bypass tray Width 90 216 mm 3 5 8 5 Length 139 600mm 5 48 23 62 Copy Paper Weig...

Page 231: ...D072 25 W or less Sleep Mode F SPF D068 D069 10 W or less Basic D067 D072 None Power Consumption Off Mode F SPF D068 D069 None Basic D067 D072 1 W or less Sound Power Level Standby 40 dB A or less Operating copier only 62 dB A or less Noise Emission Operating full system 66 dB A or less Dimensions W x D x H Copier 485 x 450 x 371 mm 19 4 x 18 x 14 8 With optional paper tray unit 485 x 454 x 511 mm...

Page 232: ...or spinning A4 LT copying From copier s paper tray 100 size Copy Number Input Numeric keypad 1 to 99 increment decrement Manual Image Density 5 steps Auto Off Timer Default 1 minute Range 1 to 240 minutes Energy Saver Timer Default 1 minute Rage 1 to 240 minutes Copy Paper Capacity Paper Tray 250 sheets Optional Paper Tray Unit 500 sheets x 1 Bypass Tray 100 sheets Copy Tray Capacity 250 sheets To...

Page 233: ...terface 100BASE TX 10BASE T IEEE1284 IEEE802 11a g Wireless LAN option Gigabit Ethernat option USB 2 0 interface Ethernet interface 100BASE TX 10BASE T Network protocol TCP IP IPv4 IPv6 IPX SPX AppleTalk RHPP Printer language PJL PCL5e XL RPCS XPS Adobe PS3 PDF option Host Based Printing Resident Fonts PCL 45 fonts 13 International fonts PCL option OCR Barcode Adobe PS3 PDF 136 fonts Summary 4 Ari...

Page 234: ...ndix Specifications F SPF D068 D069 Basic D067 D072 supported by this machine 2003 Vista Server2008 MacOS8 6 to 9 MacOSX10 1 or later Required network cable 100BASE TX 10BASE T shielded twisted pair STP Category Type5 cable Gigabit Ethernet Category6 cable ...

Page 235: ...i Select device data compression Binary Halftone Data compression MMR Document feeder ARDF ITU T No 1 Chart Maximum power consumption Less than 900 W Image sensor type CCD Image Sensor Scan types Sheet book Interface Ethernet interface 10BASE T or 100BASE TX IEEE1284 IEEE 802 11a g Wireless LAN USB interface Ethernet interface 10BASE T or 100BASE TX Resolution B W 600 dpi Full color 300 dpi 600 dp...

Page 236: ... 8 5 inch Double sided document Length 160 356 mm 6 3 14 0 inch Width 139 216 mm 5 5 8 5 inch Scanning Method Flat bed with CCD Resolution G3 8 x 3 85 lines mm Standard 8 x 7 7 lines mm Detail 8 x 15 4 line mm Fine 200 x 100 dpi Standard 200 x 200 dpi Detail Transmission Time G3 3 at 28 8Kbps Measured with G3 ECM using memory for an ITU T 1 test document Slerexe letter at standard resolution Data ...

Page 237: ... 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Automatic fallback I O Rate With ECM 0 ms line Without ECM 2 5 5 10 20 or 40 ms line Memory Capacity ECM 128 KB SAF Standard 4 MB Page Memory Standard 4 MB Print 2 MB Scanner 2 MB ...

Page 238: ...a LAN to the server Condition ITU T 1 test document Selerexe Letter MTF correction OFF TTI None Resolution 200 x 100 dpi Communication speed 10 Mbps Correspondent device E mail server Line conditions No terminal access Document Size Maximum message width is A4 LT To use B4 and A3 width IFAX SW00 Bit 1 B4 and or Bit 2 A3 must be set to 1 E mail File Format Single multi part MIME conversion Image TI...

Page 239: ...M Appendix Method POP before SMTP A POP Remark The machine must be set up as an e mail client before installation Any client PCs connected to the machine through a LAN must also be e mail clients or some features will not work e g Autorouting ...

Page 240: ...ze Standard A3 297mm x 432mm Irregular 297mm x 1200mm Transmission protocol Recommended T 38 Annex protocol TCP UDP IP communication Compatible machines IP Fax compatible machines IP Fax transmission function Specify IP address and send fax to an IP Fax compatible fax through a network Also capable of sending fax from a G3 fax connected to the public telephone lines via a VoIP gateway IP Fax recep...

Page 241: ...Specifications D067 D068 D069 D072 1 12 SM Appendix Fax Unit Configuration Component Code No Remarks FCU MBU Speaker Standard for B284 288 Handset Type 1018 B433 NA only Common with PG C1 ...

Page 242: ...ginals weighing 55k 17 lb 64 g m2 or less cannot be used in duplex scanning mode Original Weight 52 105 g m2 14 28 lb Table Capacity 50 sheets 80 g m2 21 lb Original Standard Position Center Separation FRR Transport Roller transport Feed Order Top first Reproduction Range 50 200 Power Source 24 and 5 Vdc from the copier Power Consumption Operating 50 W or less On standby 1 2 W or less Dimensions W...

Page 243: ...b x 1 tray Paper Feed System Feed roller and friction pad Power Source 24 Vdc and 5 Vdc from copier If optional tray heater is installed the copier also supplies Vac 120 Vac or 220 240 Vac Power Consumption Maximum 15 W excluding optional tray heater Average 14 W excluding optional tray heater Weight Not above 6 kg 13 2 lb Size W x D x H 430 x 414 x 140 mm 16 9 x 16 3 x 5 5 Two can be installed ...

Page 244: ...sizes that the ARDF can transport ARDF Paper Size W x L Book Simpl Dupl A3 SEF 297 x 420 mm B4 SEF 257 x 364 mm A4 SEF 210 x 297 mm X X X A4 LEF 297 x 210 mm B5 SEF 182 x 257 mm X X X B5 LEF 257 x 182 mm A5 SEF 148 x 210 mm X X X A5 LEF 210 x 148 mm X X B6 SEF 128 x 182 mm B6 LEF 182 x 128 mm A6 SEF 105 x 148 mm 8K SEF 267 x 390 mm 16K SEF 195 x 267 mm X X X 16K LEF 267 x 195 mm DLT SEF 11 0 x 17 ...

Page 245: ... 1 X X 2 Foolscap SEF 8 5 x 13 0 X 1 X X 2 Folio SEF 8 25 x 13 0 X 1 X X 2 Government 8 25 x 14 X 1 X X 2 USB4 SEF 10 0 x 14 0 Eng Quarto SEF 8 0 x 10 0 X X 2 Eng Quarto LEF 10 0 x 8 0 Custom Width 139 216 mm Length 139 356 mm X 3 X 2 4 Symbol meanings X Can use Cannot use 1 Can be used when the ARDF is installed 2 55k 17 lb 64 g m2 or less original cannot be used 3 Width 139 216 mm Length 139 126...

Page 246: ...r Size W x L Regular By pass Duplex Optional PFU A3 SEF 297 x 420 mm B4 SEF 257 x 364 mm A4 SEF 210 x 297 mm X X X X A4 LEF 297 x 210 mm B5 SEF 182 x 257 mm X X X B5 LEF 257 x 182 mm A5 SEF 148 x 210 mm X A5 LEF 210 x 148 mm X X B6 SEF 128 x 182 mm B6 LEF 182 x 128 mm A6 SEF 105 x 148 mm 8K SEF 267 x 390 mm 16K SEF 195 x 267 mm X X X 16K LEF 267 x 195 mm DLT SEF 11 0 x 17 0 LG SEF 8 5 x 14 0 X X X...

Page 247: ...LEF 8 5 x 5 5 X X F GL F4 SEF 8 0 x 13 0 X Foolscap SEF 8 5 x 13 0 X X X Folio SEF 8 25 x 13 0 X X X Government 8 25 x 14 X X X Com 10 SEF 4 124 x 9 5 X Monarch SEF 3 875 x 7 5 X C5 162 x 229 mm X C6 114 x 162 mm X DL Env 110 x 220 mm X Custom Leading edge 90 216 mm Side edge 139 356 mm X Symbol meanings X Can transport Cannot transport ...

Page 248: ...APPENDIX PREVENTIVE MAINTENANCE TABLES ...

Page 249: ......

Page 250: ... Every 45k Every 90k AN NOTE OPTICS Reflector C C Optics cloth 1st mirror C C Optics cloth 2nd mirror C C Optics cloth 3rd mirror C C Optics cloth Platen cover C C Dry cloth Exposure glass C C Dry cloth Toner shield glass C C Dry cloth DRUM AREA PCU R Clean toner bottle holder Transfer roller R Discharge plate R PAPER FEED Paper feed roller R C Water or alcohol Friction pad R C Dry cloth Bottom pl...

Page 251: ...oller bushings I Inlet guide C Outlet guide C Hot roller stripper pawls R Thermistor C Every 90k AN NOTE ARDF Separation roller R C Water or alcohol Pick up roller R C Water or alcohol Feed roller R C Water or alcohol White plate C Water or alcohol DF exposure glass C Water Rollers R0 R1 R2 C Water or alcohol Registration sensor reflector C Water or alcohol ...

Page 252: ...Maintenance Tables SM Appendix 2 3 D067 D068 D069 D072 Appendix Preventive Maintenance Tables Every 120k AN NOTE PAPER TRAY UNIT Paper feed roller R Bottom plate pad C Dry cloth Friction pad R ...

Page 253: ......

Page 254: ...APPENDIX SERVICE CALL CONDITIONS ...

Page 255: ......

Page 256: ... the error is caused by incorrect sensor detection Turn the main power switch off and on C The machine operates as usual excluding the unit related to the service call Turn the main power switch off and on D The SC history is updated The machine operates as usual No SC code is displayed Only the SC history is updated If a problem involves circuit boards see if you can solve the problem by disconne...

Page 257: ...osure lamp connector Unclean scanner mirror Scanner mirror out of position Defective SBU board Defective SBU connector Lens block out of position Incorrect position or width of white plate scanning SP4 015 Scanner home position error 1 120 B The scanner home position sensor does not detect the scanner leaving the home position Defective scanner home position sensor Defective scanner drive motor De...

Page 258: ...ard SBU black level correction error 141 B The automatic SBU adjustment has failed to correct the black level three times at the pre offset adjustment The automatic SBU adjustment has failed to correct the black level ten times at the PGA adjustment The automatic SBU adjustment has failed to correct the black level ten times at the offset adjustment Defective SBU board SBU white black level correc...

Page 259: ... plate and the white paper are extraordinarily different during the Scan Auto Adjustment SP4 428 001 Defective exposure lamp Unclean white plate Incorrect position or width of white plate scanning SP4 015 Defective BICU board Defective SBU board Image transfer error 193 B Scanned images are not transferred to the controller memory within one minute Defective BICU board Defective controller board M...

Page 260: ...in 10 seconds Or the polygon mirror motor remains out of the operating speed for 0 2 second after reaching the operating speed Defective polygon mirror motor Loose connection between the polygonal mirror motor and the BICU Defective cable between the BICU and the polygon mirror motor Defective BICU No laser writing signal F GATE error 321 B The polling module does not detect the laser writing sign...

Page 261: ...ICU detects the TD sensor outputting extraordinary voltage less than 0 2 V or more than 4 0 V 10 times consecutively Defective TD sensor Loose connection of the PCU Development bias leak 391 B The polling module detects a current leak of the development bias Loose connection of the PCU Defective high voltage supply board Developer initialization error 392 B The ID sensor does not detect a correct ...

Page 262: ...ack voltage of the transfer roller is insufficient Defective high voltage supply board Loose connection of the PCU Incorrect installation of the transfer unit or the separation unit Defective transfer roller Main motor error 500 B The main motor does not reach its operation speed within 0 7 second Or the main motor remains out of its operation speed for 0 7 second after reaching the operation spee...

Page 263: ...C or higher for one second Defective thermistor Defective power supply unit Fusing overheat error 2 544 A The fusing temperature detected by the monitor circuit is 250 C or higher for one second Defective thermistor Defective power supply unit Fusing lamp overheat error 545 A After the fusing temperature reaches the target the fusing lamp remains on for 12 seconds Defective thermistor Incorrect in...

Page 264: ...er for the fusing unit reaches 3 times The paper jam counter is cleared if the paper is fed correctly This SC is activated only when SP1159 001 is set to 1 default 0 Paper jam in the fusing unit Exhaust fan motor error 590 B The exhaust fan motor is locked for five seconds Loose connection of the exhaust fan motor Overload ADF gate error 1 760 B The ADF sends the FGATE signal before it is requeste...

Page 265: ...ctive BICU Loose connection Engine total counter error 903 B The checksum of the total counter is not correct Defective NVRAM on the BICU Printer application program error 954 B The printer application program does not become ready when the printer application program is necessary Defective application program Image transfer error 955 B The BICU requests the controller to transfer image data but t...

Page 266: ...ontroller of the optional printer scanner is installed to one of the following models The MFP model The copier facsimile model The printer scanner copier model NVRAM error 981 B An error occurs during engine NVRAM check Defective NVRAM Loose connection between the BICU and the NVRAM Incorrect installation of the NVRAM Defective BICU Localization error 982 B The localization information in the nonv...

Page 267: ...D067 D068 D069 D072 3 12 SM Appendix No Definition Symptom Possible Cause Print image transfer error 984 B Print images are not transferred Defective controller Defective BICU Loose connection between the controller and the BICU ...

Page 268: ...en machine and device MF accounting device error 2 633 C The machine is communicating with the accounting device The break signal returns Defective or broken line between machine and device MF accounting device error 3 634 C A backup RAM error is reported from the accounting device Defective accounting device controller Defective battery in the accounting device MF accounting device error 4 635 C ...

Page 269: ...e file of the expanded authentication module 2 Install the DESS module Version error 002 B The version of the expanded authentication module is not correct 1 Install the correct file of the expanded authentication module 650 Communication error of the remote service modem Cumin M Authentication error 001 C The authentication for the Embedded RCG M fails at a dial up connection 1 Check and set the ...

Page 270: ...nexpected error occurs when the modem RCG M tries to call the center with a dial up connection 001 D Program parameter error 002 D Program execution error Software bug 1 No action required because this SC does not interfere with operation of the machine Engine startup error 670 B Just after the main power is turned on or the machine is recovering from auto off mode the engine ready signal assertio...

Page 271: ... communication between the controller and operation panel does not begin or the communication is interrupted after a normal startup Controller stalled Controller board installed incorrectly Defective controller board Operation panel connector loose or defective Poor connection of DIMM and optional boards on the controller board 1 Check the setting of SP5875 001 If the setting is set to 1 OFF chang...

Page 272: ...ash ROM or the items on the SD card in the controller slot are false or corrupted OS Flash ROM data defective change the controller firmware SD card data defective use another SD card Kernel stop 819 Due to a control error a RAM overflow occurred during system processing One of the following messages was displayed on the operation panel 5032 B HAIC P2 error 6261 B init died 0696e B Process error 0...

Page 273: ...ss error in the CPU Defective CPU Defective local bus 1 Turn the main power switch off and on 2 Reinstall the system program 3 Replace the controller board 0601 0602 0605 0606 0607 0609 Detailed error code B Exceptional command does not operate even though it is executed on purpose Defective CPU devices 1 Replace the controller board 060A 060E Detailed error code B Cut in command does not operate ...

Page 274: ...ecuted in the command cache is different from desirable value Insufficient CPU cache Insufficient memory process speed 1 Replace the controller board 2 Replace the RAM DIMM 0709 070A Detailed error code B Even you write the data in the only cache of memory the data is actually written in another area not cache of memory Defective CPU devices Incorrect SPD Boot mode setting error 1 Replace the cont...

Page 275: ...mpared with the CPU timer If the ASIC timer does not function in the specified range this SC code is displayed System firmware problem Defective RAM DIMM Defective controller Reinstall the controller system firmware 1 Replace the RAM DIMM 2 Replace the controller board Video bridge device ASIC error 1 50A1 B The CPU does not detect the video bridge device Defective I F between the video bridge dev...

Page 276: ...ive HDD Defective controller 1 Check that the HDD is correctly connected to the controller 2 Replace the HDD Replace the controller 823 Self diagnostic Error NIB MAC address check sum error 6101 C The result of the MAC address check sum does not match the check sum stored in ROM Defective controller 1 Replace the controller PHY IC error 6104 C The PHY IC on the controller cannot be correctly recog...

Page 277: ...RAM is firmly inserted into the socket 2 Replace the NVRAM 3 Replace the controller Self diagnostic Error RTC Optional NVRAM 1501 Clock error B An RTC device is recognized and the difference between the RTC device and the CPU exceeds the defined limit No RTC device is recognized RTC defective 1 Replace the RTC device 15FF RTC not detected 826 B The RTC device is not detected NVRAM without RTC inst...

Page 278: ...the SDRAM DIMM 2 Replace the controller Resident memory error 0202 B The SPD values in all RAM DIMM are incorrect or unreadable Defective RAM DIMM Defective SPD ROM on RAM DIMM Defective 12C bus 1 Replace the RAM DIMM 828 Self diagnostic Error ROM Boost lap code error 0101 B The boot monitor and OS program stored in the ROM DIMM is checked If the check sum of the program is incorrect this SC code ...

Page 279: ...ective 1 Replace the controller board 110C C Loopback connector is connected but check results in an error ASIC device error IEEE1284 connector error Centronic loopback connector defective 1 Replace the controller board 1120 C Centronic loopback connector is not connected for detailed self diagnostic test Centronic loopback connector not connected correctly Centronic loopback connector defective A...

Page 280: ... bluetooth card is not recognized Loose connection between the wireless card and the connection board Wireless card access error 854 C The machine has been reading the data from the card The machine loses access to the card the wireless LAN card or bluetooth card connection board is still recognized Loose connection between the wireless card and the connection board Wireless card error 855 C Some ...

Page 281: ...ils to get a new encryption key Defective controller board 1 Replace the controller board 1 Encryption key setting for HDD error The controller fails to copy a new encryption key to the HDD Defective SATA chip on the controller board 1 Replace the controller board 2 NVRAM data encryption error 1 An error occurs while the NVRAM data is encrypted Defective NVRAM on the controller board 1 Replace the...

Page 282: ...Install the HDD correctly 2 Initialize the HDD 9 Power failure during the data encryption The data encryption NVRAM and HDD has not been completed Power failure during the data encryption 1 Initialize the HDD 10 C Data read write error The DMAC error is detected twice or more Same as SC863 HDD Initialization error 860 B The controller detects that the hard disk fails HDD not initialized Defective ...

Page 283: ...ng data in the HDD data transmission fails Defective HDD 1 Replace the HDD HDD Access error 865 C An error is detected while operating the HDD Defective HDD 1 Replace the HDD SD card authentication error 866 C A digital license error of an SD card application is detected SD card data has corrupted 1 Store correct data in the SD card SD card error 867 B An application SD card is removed from the bo...

Page 284: ...the SD card 5 Replace the controller Address book data error 870 C The address book in the hard disk is accessed An error is detected in the address book data address book data is not read or data is not written into the address book To recover from the error do any of the following countermeasures Format the address book by using SP5 846 050 all data in the address book including the user codes a...

Page 285: ... in the HDD 1 Initialize the HDD with SP5832 004 002 C Log Data Error 2 An encryption module not installed 1 Disable the log encryption setting with SP9730 004 0 is off 2 Install the DESS module 003 C Log Data Error 3 Invalid log encryption key due to defective NVRAM data 1 Initialize the HDD with SP5832 004 2 Disable the log encryption setting with SP9730 004 0 is off 004 C Log Data Error 4 Unusu...

Page 286: ...ith SP5832 004 099 C Log Data Error 99 Other than the above causes 1 Ask your supervisor TPM system authentication error 878 C The system firmware is not authenticated by TPM security chip Incorrect updating for the system firmware Defective flash ROM on the controller board 1 Replace the controller board File Format Converter MLB error 880 B A request to get access to the MLB was not answered wit...

Page 287: ...re resource e g memory shortage Printer font error 921 C A necessary font is not found in the SD card when the printer application starts A necessary font is not found in the SD card The SD card data is corrupted 1 Check that the SD card stores correct data Net file error 925 C The management file for net files is corrupted net files are not normally read Netfiles Jobs to be printed from the docum...

Page 288: ...ata and the situation in which this SC occurs Then report the data and conditions to your technical control center Software defective Internal parameter incorrect Insufficient working memory Software continuity error 991 D The software attempted to perform an unexpected operation However unlike SC990 the process can keep on running Logged only the machine can continue to operate Undefined error 99...

Page 289: ...DIMM board is not installed Too complicated nest of the fax group address 1 As for the fax operation problem simplify the nest of the fax group address Application start error 998 B After switching the machine on the application does not start within 60 s No applications start or end normally Software for that application is defective An option required by the application RAM DIMM board is not ins...

Page 290: ...sed by incorrect sensor detection Turn the main power switch off and on C The machine operates as usual excluding the unit related to the service call Turn the main power switch off and on D The SC history is updated The machine operates as usual No SC code is displayed Only the SC history is updated If a problem involves circuit boards see if you can solve the problem by disconnecting and reconne...

Page 291: ...osure lamp connector Unclean scanner mirror Scanner mirror out of position Defective SBU board Defective SBU connector Lens block out of position Incorrect position or width of white plate scanning SP4 015 Scanner home position error 1 120 B The scanner home position sensor does not detect the scanner leaving the home position Defective scanner home position sensor Defective scanner drive motor De...

Page 292: ...ard SBU black level correction error 141 B The automatic SBU adjustment has failed to correct the black level three times at the pre offset adjustment The automatic SBU adjustment has failed to correct the black level ten times at the PGA adjustment The automatic SBU adjustment has failed to correct the black level ten times at the offset adjustment Defective SBU board SBU white black level correc...

Page 293: ...e plate and the white paper are extraordinarily different during the Scan Auto Adjustment SP4 428 001 Defective exposure lamp Unclean white plate Incorrect position or width of white plate scanning SP4 015 Defective BICU board Defective SBU board Image transfer error 193 B Scanned images are not transferred to the controller memory within one minute Defective BICU board Defective controller board ...

Page 294: ...hin 10 seconds Or the polygon mirror motor remains out of the operating speed for 0 2 second after reaching the operating speed Defective polygon mirror motor Loose connection between the polygonal mirror motor and the BICU Defective cable between the BICU and the polygon mirror motor Defective BICU No laser writing signal F GATE error 321 B The poling module does not detect the laser writing sign...

Page 295: ...BICU detects the TD sensor outputting extraordinary voltage less than 0 2 V or more than 4 0 V 10 times consecutively Defective TD sensor Loose connection of the PCU Development bias leak 391 B The polling module detects a current leak of the development bias Loose connection of the PCU Defective high voltage supply board Developer initialization error 392 B The ID sensor does not detect a correct...

Page 296: ...back voltage of the transfer roller is insufficient Defective high voltage supply board Loose connection of the PCU Incorrect installation of the transfer unit or the separation unit Defective transfer roller Main motor error 500 B The main motor does not reach its operation speed within 0 7 second Or the main motor remains out of its operation speed for 0 7 second after reaching the operation spe...

Page 297: ... C or higher for one second Defective thermistor Defective power supply unit Fusing overheat error 2 544 A The fusing temperature detected by the monitor circuit is 250 C or higher for one second Defective thermistor Defective power supply unit Fusing lamp overheat error 545 A After the fusing temperature reaches the target the fusing lamp remains on for 12 seconds Defective thermistor Incorrect i...

Page 298: ...ng jam 559 A The paper jam counter for the fusing unit reaches 3 times The paper jam counter is cleared if the paper is fed correctly This SC is activated only when SP1159 001 is set to 1 default 0 Paper jam in the fusing unit Exhaust fan motor error 590 B The exhaust fan motor is locked for five seconds Loose connection of the exhaust fan motor Overload Accounting error 1 632 C An error occurs du...

Page 299: ...rd and does not get a signal from the printer board for 10 seconds or more Defective communication between BICU and printer board Scanner board communication error 694 C BICU does not get a signal from the scanner board for 1 5 seconds or more BICU gets a break signal after completing the communication with the scanner board and does not get a signal from the scanner board for 10 seconds or more D...

Page 300: ...e ADF starts scanning Defective ADF connector Defective SBU board Mechanical total counter error 901 B The polling module does not detect the mechanical total counter Defective mechanical total counter Defective BICU Loose connection Engine total counter error 903 B The checksum of the total counter is not correct Defective NVRAM on the BICU Memory error 928 B An error occurs during the memory che...

Page 301: ...r 981 B An error occurs during engine NVRAM check Defective NVRAM Loose connection between the BICU and the NVRAM Incorrect installation of the NVRAM Defective BICU Localization error 982 B The localization information in the nonvolatile ROM and in the NVRAM is different SP5 807 001 Localization setting not specified The main power switch is turned on for the first time after the NVRAM is replaced...

Page 302: ...APPENDIX ELECTRICAL COMPONENT DEFECTS ...

Page 303: ......

Page 304: ...tion Sensor SN Paper jam CN129 Paper End Sensor SN Load paper CN130 Bypass Paper End Sensor SN None The machine cannot detect paper on the bypass tray CN128 Paper Path Sensor SN Paper jam CN128 Exit Sensor SN Paper jam CN132 Image Density ID Sensor SN None Print quality may become worse CN123 SC901 The connector is shared with the mechanical total counter Toner Density TD Sensor PCU Reset PCU corr...

Page 305: ... not detected DF CN103 DF Registration Sensor SN Paper jam Originals are correctly transported DF CN103 Paper jam Inverter Sensor SN None DF CN103 Exit Sensor SN Paper jam CN114 Right door open Front Door Switch SW Front Right door open The message depends on which circuit is open white front blue right CN114 Right door open Right Door Switch SW Right door open CNxxx The connector on the BICU boar...

Page 306: ...ects PCU The connector on the PCU 4 1 2 BLOWN FUSE CONDITIONS All of these fuses are on the power supply unit Rating Fuse 120 V 220 240 V At main switch ON FU1 15A 125V 8A 250 V No response FU2 5A 125V 2 5A 250V No response 4 1 3 BICU LED DISPLAY Number Function LED2 LED2 blinks in normal operation ...

Page 307: ......

Page 308: ...APPENDIX SP MODE TABLES REVISION HISTORY Page Date Added Updated New 45 05 21 2009 SP 5801 D068 D069 164 05 21 2009 SP 5801 D067 D072 ...

Page 309: ......

Page 310: ...ration Adjusting Copy Image Area in the section Replacement and Adjustment 1002 S to S Regist 9 0 to 9 0 0 0 0 1 mm step 1002 1 1st Tray 1002 2 2nd Tray 1002 3 3rd Tray 1002 5 By pass Adjusts the side to side registration Adjusting Copy Image Area in the section Replacement and Adjustment SP1 002 001 is applied to all trays SP1 002 002 003 and 005 adjusts the difference from SP1 002 001 1002 6 Dup...

Page 311: ... or disables the contact release control The following table lists the results Setting 0 No 1 Yes C R control Works Does not work Idling time Shorter Longer 1103 1 Fusing quality Lower Higher Fusing Temp Adj 1105 Adjusts the target fusing temperature Note that the thermistor is at the center of the hot roller 1105 1 Warm Up Center 140 to 180 160 1 C step 1105 3 Standby Center 140 to 160 150 1 C st...

Page 312: ...oft Start 0 10 times 1 20 times 2 50 times 1107 2 Other Soft Start 0 10 times 1 20 times 2 50 times 3 1 time 1107 3 Soft Stop Setting 0 No 1 Yes 1108 Set Fusing Start 0 1s 1 1 5s 2 2s 1108 1 Specifies the interval for fusing temperature control 1109 Nip Band Check 1109 1 Conducts the nip band check Adjusting Nip Band in the section Replacement and Adjustment 1110 Fan Control Timer 30 to 60 30 1 s ...

Page 313: ...paper jams at the fusing unit 1902 Display AC Freq 1902 1 Displays the fusing lamp power control frequency as detected by the zero cross signal generator The displayed value is 1 5 the actual frequency 10 and lower 50 Hz 11 and higher 60 Hz 1911 By pass Envelope 0 No 1 Yes 1911 1 The program dedicated to envelope printing runs when you enable this program SP1 911 001 and you select Thick Paper as ...

Page 314: ...pattern as part of charge roller voltage correction The charge roller voltage is obtained by adding SP2 001 002 to the value of SP2 001 001 2101 Erase Margin Adj Adjusts the width of the erased area Adjusting Copy Image Area in the section Replacement and Adjustment 2101 1 Leading Edge 0 0 to 9 0 3 0 0 1 mm step Specification 2 1 5 mm Trailing Edge 0 0 to 9 0 4 0 0 1 mm step Specification 2 2 5 1 ...

Page 315: ...2201 2 Adjusts the voltage applied to the development roller for the ID sensor pattern The voltage applied is obtained by adding SP2 201 002 to SP2 201 1 The setting affects ID sensor pattern density which in turn affects the toner supply 2213 Outputs After NE 2213 1 0 50 pages 1 20 sheets Sets the number of copy print fax pages that can be made after toner near end has been detected Reduce the nu...

Page 316: ... the transfer roller when feeding from a paper tray Use a high setting if the user normally feeds relatively thick paper within spec from a paper tray Thick Special 2 4 μA 1 2 μA 0 0 μA 1 2 μA 2 4 μA 2301 2 Adjusts the current applied to the transfer roller when feeding from the by pass tray Use a high setting a if the user normally feeds relatively thick paper from the by pass tray or b if waste ...

Page 317: ...iod prints may have a dirty background In a case like this use this SP to mix the developer The message Completed is displayed when the program ends normally 2906 Tailing Crctn Shift value 0 0 to 1 0 0 0 0 1 mm step 2906 1 Shifts the image position at the intervals specified by SP2 906 002 When the copier is continuously printing vertical lines such as in tables the paper may not separate correctl...

Page 318: ...t setting as long as the TD sensor is working 2922 Toner Supply Time 0 1 to 5 0 0 6 0 1 s step 2922 1 Adjusts the toner supply time The toner supply motor remains on for the specified time To validate this setting select 0 in SP2 921 001 Specify a greater value if the user tends to make many copies having high proportions of solid black image areas 2926 Standard Vt 0 00 to 5 00 2 50 0 01 V step DF...

Page 319: ... 2929 2 Lower 0 50 to 3 50 0 70 0 01V step DFU 2994 ID Detect Temp 30 to 90 30 1 C step 2994 1 Adjusts the temperature threshold The ID sensor signal is not referenced when the fusing temperature is at the specified level or higher while the copier is recovering or starting up 2996 T Roller Cleaning 0 No 1 Yes 2996 1 Cleans or does not clean the transfer roller before each job Select 1 if the back...

Page 320: ... 0 0 0 1 mm step 4010 1 Adjusts the leading edge registration Adjusting Copy Image Area in the section Replacement and Adjustment 4011 S to S Scanner Registration 2 0 to 2 0 0 0 0 1 mm step 4011 1 Adjusts the side to side registration for scanning in platen mode Adjusting Copy Image Area in the section Replacement and Adjustment 4012 Scan Erase Margin 0 to 9 0 1 0 0 1 mm step 4012 1 Leading Edge 4...

Page 321: ...e of the white plate scan The scan begins from the start position SP4 015 001 and ends at the specified distance The base value is 2 0 mm This SP decides the offset from this base value Specify 0 zero or a larger value 4428 Scan Auto Adj 4428 1 Conducts the automatic scanner adjustment Use this SP after replacing the white plate Scanning in the section Replacement and Adjustment 4606 SBU Offset Ta...

Page 322: ... the target white level for each signal These are used for gain adjustment in the SBU 4623 SBU Offset Result 4623 1 EVEN 4623 2 ODD 4623 3 RED 4623 4 GREEN 4623 5 BLUE 0 to 255 0 1 step Displays the result value of the offset adjustment in the SBU 4628 SBU Gain Result 4628 1 EVEN 4628 2 ODD 4628 3 RED 4628 4 GREEN 4628 5 BLUE 0 to 255 0 1 step Displays the result value of the gain adjustment in th...

Page 323: ...tep Displays the number of the offset adjustment in the SBU 4641 SBU Gain Loop 4641 1 EVEN 4641 2 ODD 4641 3 RED 4641 4 GREEN 4641 5 BLUE 0 to 10 0 1 step Displays the number of the gain adjustment in the SBU 4642 SBU Offsetpre Loop 4642 1 EVEN 4642 2 ODD 4642 3 RED 4642 4 GREEN 4642 5 BLUE 0 to 3 0 1 step Displays the number of the pre offset adjustment in the SBU ...

Page 324: ...46 5 Gain Mono 4646 6 Gain Color 0 Success 1 Failure Displays the result of SBU adjustment 4654 SBU Offset Adjust 4654 1 EVEN 4654 2 ODD 4654 3 RED 4654 4 GREEN 4654 5 BLUE 0 to 255 1 step Displays the offset value of the offset adjustment in the SBU 4658 SBU Gain Adjust 4658 1 EVEN 4658 2 ODD 4658 3 RED 4658 4 GREEN 4658 5 BLUE 0 to 511 1 step Displays the gain value of the gain adjustment in the...

Page 325: ...8 to 383 256 1 step Adjusts the coefficient of the gray balance adjustment for the DF scanning 4687 White Balance 4687 1 Adjust 222 to 281 256 1 step Adjust the correction value for the white plate adjustment 4687 2 Result Displays the current value of the white plate adjustment If SP4 428 has not been done this value is 0 4690 White Peek Init 4658 1 EVEN 4658 2 ODD 4658 3 RED 4658 4 GREEN 4658 5 ...

Page 326: ...ON 0 OFF 1 ON 4902 1 Turns the exposure lamp on or off To turn on the exposure lamp specify 1 to turn it off specify 0 4903 ADS Level 0 to 255 252 1 step 4903 1 Adjusts the ADS level 4904 ADS Lower Limit 0 to 255 80 1 step 4904 1 Adjusts the ADS lower limit 4905 ADS Area Select 0 All 1 One 4905 1 Checks the whole area 0 All or the specific areas 1 One to adjust the ADS level The specific areas are...

Page 327: ...0 to 5 0 1 002 Selects which mode the settings from SP4 922 to SP4 932 are used for 0 None 1 Text 1 2 Text 2 3 Photo 1 4 Photo 2 5 Special 1 Scanner Mono 0 to 4 0 1 003 Selects which mode the settings from SP4 922 to SP4 932 are used for 0 None 1 Text 1 2 Text 2 3 Photo 1 4 Photo 2 Scanner Color 0 to 2 0 1 004 Selects which mode the setting of SP4 935 is used for 0 None 1 Color Text 2 Color Photo ...

Page 328: ...1 001 Copy 002 Fax 003 Scanner 0 System default 1 Text 2 Photo Notch Selection 4923 Selects the value of the center ID adjustment notch for the ID adjustment LEDs Normally the center notch is 3 range 1 5 If 1 is selected each notch shifts down becomes lighter If 1 is selected each notch shifts up becomes darker This setting is applied to all image processing modes of SP4 921 001 Copy 002 Fax 003 S...

Page 329: ...No removal applied 2 to 5 Removal applied at the level specified here The higher the setting level the less clear the image will become more texture removal This setting is only applied to the originals in SP4 921 001 Copy 002 Fax 003 Scanner 0 to 6 0 1 step Line Width 4927 Adjusts the line width correction algorithm Positive settings produce thicker lines negative settings produce thinner lines T...

Page 330: ...Copy 002 Fax 003 Scanner 2 to 2 0 1 step Positive Negative 0 No 1 Yes 4929 Inverts white and black This setting is only applied to the originals in SP4 921 001 Copy 002 Fax Sharpness Edge 2 to 2 0 1 step 4930 Adjust the clarity This setting is only applied to the originals in SP4 921 001 Copy 002 Fax 003 Scanner Sharpness Solid 2 to 2 0 1 step 4931 Adjust the clarity This setting is only applied t...

Page 331: ...921 004 0 None 1 Weak 2 Middle 3 Strong Main Scan MTF Strength 0 to 5 0 1 step 002 Adjust the MTF strength for the main scan This setting is only activated for the specified mode with SP4 921 004 0 1 1 1 32 2 1 16 3 1 8 4 1 4 5 1 2 Sub Scan MTF Level 0 or 1 0 1 step 003 Turns on or off the MTF for the sub scan This setting is only activated for the specified mode with SP4 921 004 0 No 1 Yes Sub Sc...

Page 332: ...setting is only activated for the specified mode with SP4 921 004 4936 Gray Scale Image Adjust Main Scan MTF Level 0 to 15 0 1 step 001 Adjust the MTF level for the main scan This setting is only activated for the specified mode with SP4 921 004 0 None 1 Level 1 to 15 Level 15 Main Scan MTF Strength 0 to 5 0 1 step 002 Adjust the MTF strength for the main scan This setting is only activated for th...

Page 333: ...04 0 None 1 Level 1 to 7 Level 7 Brightness 0 to 255 128 1 step 006 Adjust the brightness level This setting is only activated for the specified mode with SP4 921 004 Contrast 0 to 255 128 1 step 007 Adjust the contrast level This setting is only activated for the specified mode with SP4 921 004 4941 White Line Erase 0 to 2 1 1 step 4941 1 Selects the white line erase level 0 None 1 Weak 2 Strong ...

Page 334: ... Selects the black line erase level This setting is effective only when originals are scanned by the DF 0 No 1 Very weak 2 Weak 3 Strong This setting is applied regardless of what mode has been selected in SP4 921 4943 WhitePapDetect BiLv 4943 1 Gray Scale 0 to 255 64 1 step 4943 1 Color2 0 to 255 128 1 step 4943 1 Color3 0 to 255 128 1 step ...

Page 335: ... are used in the display After selecting the number you must turn the main power switch off and on Europe Asia model 0 mm 1 inch American model 0 mm 1 inch 5045 According Counter 5045 1 Counter Method Displays the number of the installed counter 0 to 2 0 1 step 0 1 counter Total 1 2 counters Total and Prints 2 2 counters GPC 5055 Display IP address 001 Display IP address CTL Displays or does not d...

Page 336: ...1 0 0 Not display 1 Display 5062 Part Replacement 001 PCU CTL Displays or does not display the PCU yield on the LCD 0 or 1 0 0 Not display 1 Display 5066 PM Parts Display 001 PM Parts Display CTL Displays or does not display the PM part button on the LCD 0 or 1 0 0 Not display 1 Display 5067 Part Replacement Ope 001 PCU CTL Selects the service maintenance or user maintenance for PCU 0 or 1 0 0 Ser...

Page 337: ...o 10 Japan only 11 Exp Key card Add 12 Exp Key card Deduct 002 Opt Cnt Type 2 CTL This program specifies the external counter type 0 None 1 Expansion Device type 1 2 Expansion Device type 2 3 Expansion Device type 3 5114 Optional Counter I F CTL 0 Not installed 1 Installed scanning accounting 001 MF Key Card Ext Japan use 5118 Disable Copying CTL 0 Not disabled 1 Disabled 001 This program disables...

Page 338: ...As for duplex copying the job settings are always preserved regardless of these setting 5121 Counter Up Timing 0 Feed In 1 Exit 5121 1 Selects the count up timing 0 Feed At each paper feed 1 Exit At each paper exit Fax Prnt Cnt Off 5167 Enables or disables the automatic print out without an accounting device This SP is used when the receiving fax is accounted by an external accounting device 001 F...

Page 339: ...plays the NVRAM version in the controller board Set Time 5302 Adjusts the RTC real time clock time setting for the local time zone Examples For Japan 9 GMT enter 540 9 hours x 60 min DOM 540 Tokyo NA 300 New York EU 60 Paris CH 480 Peking TW 480 Taipei AS 480 Hong Kong 002 Time Difference CTL 1440 to 1440 Area 1 min step ...

Page 340: ...are 8 digits in this SP For months 1 to 9 the 0 cannot be input in the first digit so the eight digit setting for 2 or 3 becomes a seven digit setting 1st and 2nd digits The month 1 to 12 3rd digit The week of the month 1 to 5 4th digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digits The hour 00 to 23 7th digit The length of the advanced time 0 to 9 1 hour step 8th digit The lengt...

Page 341: ... left Make sure that SP5 307 1 is set to 1 Access Control 5401 When installing the SDK application SAS VAS adjusts the following settings DFU 103 DocAcl CTL 104 Authentication Time CTL 0 to 255 0 1 step 162 Extend Certification CTL Selects the log out type for the extend authentication device Bit 0 Log out without an IC card 0 Not allowed default 1 Allowed 200 SDK1 Unique ID CTL 201 SDK1 Certifica...

Page 342: ...and 2 Automatic log out timer reduction 00 60 seconds default 01 10 seconds 10 20seconds 11 30 seconds 5404 User Code Clear 001 Clears the counts for the user codes assigned by the key operator to restrict the use of the machine Press Execute to clear 5411 LDAP Certification Easy Certification 004 Determines whether easy LDAP certification is done 0 to 1 1 1 1 On 0 Off Password Null Not Permit 005...

Page 343: ...cel On Off 003 Determines whether the system waits the prescribed time for input of a correct user ID and password after an account lockout has occurred 0 to 1 0 1 0 Off no wait time lockout not cancelled 1 On system waits cancels lockout if correct user ID and password are entered Cancel Time 004 Determines the length of time that the system waits for correct input of the user ID and password aft...

Page 344: ... 1 0 Off 1 On Mitigation Time 002 Sets the length of time for excluding continuous access for identical user IDs and passwords 0 to 60 15 1 min 5415 Password Attack Permissible Number 001 Sets the number of attempts to attack the system with random passwords to gain illegal access to the system 0 to 100 30 1 attempt Detect Time 002 Sets the time limit to stop a password attack once such an attack ...

Page 345: ... by the access exclusion and password attack detection functions 50 to 200 200 1 passwords Monitor Interval 003 Sets the processing time interval for referencing user ID and password information 1 to 10 3 1 sec 5417 Access Attack Permissible Num 001 Sets a limit on access attempts when an excessive number of attempts are detected for MFP features 0 to 500 100 1 Attack Detect Time 002 Sets the leng...

Page 346: ...ion in order to slow down the certification speed when an excessive number of access attempts have been detected 50 to 200 200 1 attempt 5420 User Auth These settings should be done with the System Administrator Note These functions are enabled only after the user access feature has been enabled Copy 001 Determines whether certification is required before a user can use the copy applications 0 to ...

Page 347: ...Off Scanner 031 Determines whether certification is required before a user can use the scan applications 0 to 1 0 1 0 On 1 Off Printer 041 Determines whether certification is required before a user can use the printer applications 0 to 1 0 1 0 On 1 Off 051 SDK1 061 SDK2 071 SDK3 0 or 1 0 1 0 ON 1 OFF Determines whether certification is required before a user can use the SDK application ...

Page 348: ...9 D067 D068 D069 D072 Appendix SP Mode Tables 5431 External Auth User CTL 010 Tag 011 Entry 012 Group 020 Mail 030 Fax 031 Fax Sub 032 Folder 033 Protect Code 034 Smtp Auth 035 Lsap Auth 036 Smb Ftp Fldr Auth 037 Acut Acl 038 Document ACL 040 Cert Crypt ...

Page 349: ...ser authentication failure occurs 0 to 1 0 1 0 Off 1 On Panel Disp 002 Determines whether an error code appears on the operation panel after a user authentication failure occurs 0 to 1 1 1 1 On 0 Off MF Keycard Japan Only Job Permit Setting 5490 Sets up operation of the machine with a keycard 0 to 1 0 1 0 Disabled Cancels operation if no code is input 1 Enabled Allows operation if another code is ...

Page 350: ...ough the A R DF 10 000 5504 Jam Alarm CTL 001 Sets the alarm to sound for the specified jam level document misfeeds are not included 0 to 3 3 1 step 0 Zero Off 1 Low 2 5K jams 2 Medium 3K jams 3 High 6K jams 5505 Error Alarm 001 Sets the error alarm level The error alarm counter counts 1 when any SC is detected However the error alarm counter decreases by 1 when any SC is not detected during speci...

Page 351: ...Off 1 On 003 Toner 0 Off 1 On 005 Drum 0 Off 1 On 080 Toner Call Timing 0 Toner is replaced default 1 Toner near end or end 128 Interval Others 132 Interval A3 133 Interval A4 134 Interval A5 141 Interval B4 142 Interval B5 160 Interval DLT 164 Interval LG 166 Interval LT 172 Interval HLT 250 to 10000 1000 1 step ...

Page 352: ...tiating a call when the front door remains open Jam Remains Time 03 to 30 10 1 minute step 011 Sets the time a jam must remain before it becomes an unattended paper jam This setting is enabled only when SP5508 004 is set to 1 Freq Jam of Time 02 to 10 5 1 step 012 Sets the number of consecutive paper jams required to initiate a call This setting is enabled only when SP5508 004 is set to 1 Door Ope...

Page 353: ...n SC error occurs If this SP is switched off the SC call is not issued when an SC error occurs 001 SC Call 002 Service Parts Near End 003 Service Parts End 004 User Call 006 Communication Test 007 Machine Information 008 Alarm Notice 0 or 1 1 0 Off 1 On 010 Supply Automatic Order 011 Supply Management Report 0 or 1 0 0 Off 1 On 012 Jam Door Open Call 0 or 1 1 0 Off 1 On ...

Page 354: ...Turn the main power switch off and on after executing this SP SCS 003 Clears the system settings IMH 004 Clears IMH data DFU MCS 005 Clears MCS data DFU Copier 006 Clears the copy application settings Fax 007 Clears the fax application settings Printer 008 Clears the printer application settings Scanner 009 Clears the scanner application settings GWWS 010 Delete the netfile application management ...

Page 355: ...n ID SmartNetMonitor for Admin job history and local storage file numbers Clear DCS Setting 014 Initializes the DCS Delivery Control Service settings Clr UCS Setting 015 Initializes the UCS User Information Control Service settings MIRS Setting 016 Initializes the MIRS Machine Information Report Service settings CCS 017 Initializes the CCS Certification and Charge control Service settings SRM Memo...

Page 356: ...this SP is set to 0 the machine operates normally even key is pressed Input Check 5803 Input Check in this chapter Output Check 5804 Output Check in this chapter 5807 Area Selection 5807 1 Selects the display language 2 North America 3 Europe 5 Asia 6 China SP5 807 001 is not cleared by SP5 801 002 NOTE SC982 is displayed if you specify a language that is inconsistent with your local model 5811 Ma...

Page 357: ...simile CTL 002 Sets the fax or telephone number for a service representative This number is printed on the Counter List This can be up to 20 characters both numbers and alphabetic characters can be input Supply CTL 003 Use this to input the telephone number of your supplier for consumables Enter the number and press StringIn key Press the Clear modes key to delete the telephone number Sales CTL 00...

Page 358: ... 1 End of the service This SP is activated only when SP 5816 001 is set to 2 003 Function Flag Enables or disables the remote service function 0 or 1 0 1 step 0 Disabled 1 Enabled 007 SSL Disable Uses or does not use the RCG certification by SSL when calling the RCG 0 or 1 0 1 step 0 Uses the RCG certification 1 Does no use the RCG certification 008 RCG Connect T O Specifies the connect timeout in...

Page 359: ... or 1 0 0 Any status of a target machine 1 Sleep or panel off mode only Install Status 022 This SP displays the RCG device installation status 0 RCG device not registered 1 RCG device registered 2 Device registered Connect Mode N M 023 This SP displays and selects the embedded RCG connection method 0 Internet connection 1 Dial up connection NotiTime ExpTime DFU 061 Proximity of the expiration of t...

Page 360: ...s SP sets the port number of the proxy server used for communication between embedded RCG N and the gateway This setting is necessary to set up embedded RCG N This port number is customer information and is not printed in the SMC report HTTP Proxy Aut Usr 065 This SP sets the HTTP proxy authentication user name The length of the name is limited to 31 characters Any character beyond the 31st charac...

Page 361: ...to the GW URL 11 A rescue update for certification has been issued and a rescue certification setting is in progress for the rescue GW connection 12 The rescue certification setting is completed and the GW URL is being notified of the certification update request 13 The notification of the request for certification update has been completed successfully and the system is waiting for the certificat...

Page 362: ...use Displays a number code that describes the reason for the request for update of the certification 0 Normal There is no request for certification update in progress 1 Request for certification update in progress The current certification has expired 2 An SSL error notification has been issued after the certification has expired 3 Notification of shift from a common authentication to an individua...

Page 363: ...T Macro Vsn 087 Displays the macro version of the Remote certification CERT PAC Vsn 088 Displays the PAC version of the Remote certification CERT ID2 Code 089 Displays ID2 for the Remote certification Spaces are displayed as underscores _ Asterisks indicate that no Remote certification exists CERT Subject 090 Displays the common name of the Remote certification subject CN the following 17 bytes Sp...

Page 364: ...et the following SP codes for embedded RCG M SP5816 153 SP5816 154 SP5816 161 0 Japan 1 USA 2 Canada 3 UK 4 Germany 5 France 6 Italy 7 Netherlands 8 Belgium 9 Luxembourg 10 Spain Aut Line Detect 151 Press Execute Setting this SP classifies the telephone line where embedded RCG M is connected as either dial up or push type so embedded RCG M can automatically distinguish the number that connects to ...

Page 365: ...ication not supported 7 Error because fax transmission in progress ioctl occurred 8 Other error occurred 9 Line classification still in progress Please wait Dial Push Select 153 This SP displays the classification tone or pulse of the telephone line to the access point for embedded RCG M The number displayed 0 or 1 is the result of the execution of SP5816 151 However this setting can also be chang...

Page 366: ... comma is inserted for a 2 sec pause The number setting for the external line can be entered manually including commas Dial Up User 156 Use this SP to set a user name for access to remote dial up Follow these rules when setting a user name Name length Up to 32 characters Spaces and allowed but the entire entry must be enclosed by double quotation marks Dial Up Password 157 Use this SP to set a pas...

Page 367: ...setting is done for this SP code then a preset value determined by the country selected is used Default 0 Allowed Up to 16 alphanumeric characters Comm Line 164 This SP sets the connection conditions for the customer This setting dedicates the line to embedded RCG M only or sets the line for sharing between embedded RCG M and a fax unit 0 or 1 0 0 Line shared by embedded RCG M Fax 1 Line dedicated...

Page 368: ...ut Bit SW DFU FAX TX Priority 187 This SP determines whether pushing the off hook button will interrupt an embedded RCG M transmission in progress to open the line for fax transaction This SP can be used only if SP5816 164 is set to 0 0 or 1 0 0 Disable Setting the fax unit off hook does not interrupt a fax transaction in progress If the off hook button is pushed during a embedded RCG M transmissi...

Page 369: ...polling request 3 The registered device by the external RCG is being set In this status the embedded RCG device cannot be set 4 The registered module by the external RCG has not started Instl ID 202 Allows entry of the number of the request needed for the embedded RCG Instl Reference 203 Executes the inquiry request to the Remote GateWay URL Instl Ref Rslt Displays a number that indicates the resu...

Page 370: ...est Displayed only when the result is registered at the GW URL Instl Rgstltn 206 Executes Embedded RCG Registration Instl Rgstltn Rst 207 Displays a number that indicates the registration result 0 Succeeded 2 Registration in progress 3 Proxy error proxy enabled 4 Proxy error proxy disabled 5 Proxy error Illegal user name or password 6 Communication error 7 Certification update error 8 Other error ...

Page 371: ...executed Cause Code Meaning 11001 Chat parameter error 11002 Chat execution error Illegal Modem Parameter 11003 Unexpected error 12002 Inquiry registration attempted without acquiring device status 12003 Attempted registration without execution of an inquiry and no previous registration 208 Operation Error Incorrect Setting 12004 Attempted setting with illegal entries for certification and ID2 ...

Page 372: ...ut of service 2390 Program out of service 2391 Two registrations for same device 2392 Parameter error 2393 External RCG not managed 2394 Device not managed 2395 Box ID for external RCG is illegal 2396 Device ID for external RCG is illegal 2397 Incorrect ID2 format 208 Error Caused by Response from GW URL 2398 Incorrect request number format Instl Clear 209 Releases a machine from its embedded RCG ...

Page 373: ...02 RCG IP Address Sets the IP address of the RCG Remote Communication Gate destination for call processing at the remote service center 00000000h to FFFFFFFFh 1 step 5824 NVRAM Upload 5824 1 NVRAM Upload Download in this section 5825 NVRAM Download 5825 1 NVRAM Upload Download in this section ...

Page 374: ...d 1 Enabled NOTE This SP is activated only when SP5 828 50 is set to 1 065 Job Spooling Enables disables Job Spooling 0 or 1 0 1 step 0 Disabled 1 Enabled 066 Job Spooling Clear Start Time Treatment of the job when a spooled job exists at power on 0 ON Data is cleared 1 OFF Automatically printed 069 Job Spooling Protocol Validates or invalidates the job spooling function for each protocol 0 Valida...

Page 375: ...locks of 16 bits each 147 Active IPv6 Status Address 1 149 Active IPv6 Status Address 2 151 Active IPv6 Status Address 3 153 Active IPv6 Status Address 4 155 Active IPv6 Status Address 5 These SPs are the IPv6 status addresses 1 to 5 referenced on the Ethernet or wireless LAN 802 11b in the format Status Address Prefix Length The IPv6 address consists of a total of 128 bits configured in 8 blocks ...

Page 376: ... automatic setting for Ethernet wireless LAN operation 0 to 1 1 1 1 Enable 0 Disable Web Item Invisible 236 Determines whether each item can be set in Websys 0x0000 to 0xffff 0xffff Bit 1 NetRICOH Bit2 Vendor for consumables Bit2 15 Reserved 237 Web Shopping Link Invisible Determines whether the NetRICOH link is displayed on the Websys top page and link page 0 to 1 1 1 1 Display 0 No display 238 W...

Page 377: ...racters 241 Web Link 1 Visible Determines whether the link for URL1 is displayed on the Websys top page 0 to 1 1 1 1 Display 0 No display 242 Web Link 2 Name Determines whether a name entered for URL2 is displayed on the Websys link page The name length is limited to 31 characters 243 Web Link 2 URL Sets the URL referenced for URL2 linked to the Websys linked page The link name is limited to 127 c...

Page 378: ... Info 007 Format Rec Mail 008 Format Sed Mail 009 Format DFU data 010 Format All Log 011 Format Ridoc I F 5840 IEEE 802 11 Channel MAX CTL 1 to 11 or 13 11 or 13 1 step Europe 1 to 13 default 13 NA Asia 1 to 11 default 11 006 Sets the maximum number of channels available for data transmission via wireless LAN The number of channels available varies according to location The default settings are se...

Page 379: ... 00 1 binary 00 Key 1 01 Key 2 Reserved 10 Key 3 Reserved 11 Key 4 Reserved 011 Selects the WEP key Fragment Thresh CTL 256 to 2346 2346 1 042 Adjusts the fragment threshold for the IEEE802 11 card This SP is displayed only when the IEEE802 11 card is installed 11g CTS to Self CTL 0 to 1 1 1 0 Off 1 On 043 Determines whether the CTS self function is turned on or off This SP is displayed only when ...

Page 380: ...e management related 5 Output related printing delivery 6 Repository related 001 This is a debugging tool It sets the debugging output mode of each Net File process Default Bit SW 1000 0000 7 Debug log output Setting 2 CTL Bit Groups 0 6 Not used 002 Default Bit SW 0000 0000 7 Log time stamp setting 0 Date Hour Minute Second 1 Minute Second Msecond 5844 USB Transfer Rate CTL 001 Sets the speed for...

Page 381: ...s for delivery server settings FTP Port Num 0 to 65535 3670 1 step 001 Sets the FTP port number used when image files to the Scan Router Server Srv IP Primary Range 000 000 000 000 to 255 255 255 255 002 Use this SP to set the Scan Router Server address The IP address under the transfer tab can be referenced by the initial system setting Retry Interval 60 to 999 300 1 second step 003 Specifies the...

Page 382: ... setting of the IP address without reference to the DNS setting Deli Svr Model 0 to 4 0 1 step 009 Allows changing the model of the delivery server registered by the I O device 0 Unknown 1 SG1 Provided 2 SG1 Package 3 SG2 Provided 4 SG2 Package Deli Svr Capabty 0 to 255 0 1 step Bit7 1 Comment information exits Bit6 1 Direct specification of mail address possible Bit5 1 Mail RX confirmation settin...

Page 383: ...e scheme of the primary delivery server Svr Port Num Pri 014 Specifies the port number of the primary delivery server Srv URL Path Pri 015 Specifies the URL path of the primary delivery server Svr Schm Sec 016 Specifies the scheme of the secondary delivery server Svr Port Num Sec 017 Specifies the port number of the secondary delivery server Srv URL Path Sec 018 Specifies the URL path of the secon...

Page 384: ...ery server is unstable After clearing the ID the ID will be established again automatically by cycling the machine off and on Maximum Entries 150 to 999 150 1 step 003 Changes the maximum number of entries that UCS can handle If a value smaller than the present value is set the UCS managed data is cleared and the data excluding user code information is displayed Delsvr Rtry Tmer 0 to 255 0 1 step ...

Page 385: ...he system automatically takes the address book from the NVRAM and writes it onto the new HDD However the new address book on the HDD can be accessed only by the system administrator at this stage Executing this SP by the service technician immediately after power on grants full address book access to all users Addr B Media 043 Displays the slot number where an address book data is in 047 Ini Local...

Page 386: ...turn the power off Do not remove the SD card until the Power LED stops flashing 060 Search Option This SP uses bit switches to set up the fuzzy search options for the UCS local address book Bit0 Checks both upper lower case characters Bit1 Japan only Bit2 to 7 Not used 062 Compl Opt1 1 Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits...

Page 387: ...l address book Specifically this SP limits the password entry to symbols and defines the length of the password 0 to 32 0 1 step 091 FTP Auth Port Setting Specifies the FTP port for getting a distribution server address book that is used in the identification mode 0 to 65535 3671 1 step 094 Encryption Stat Shows the status of the encryption function for the address book data Note 1 SP5846 062 to S...

Page 388: ... ac UD only Lower 4 bits 005 ac For Cherry only Lower 4 bits 007 ac Log Fax Lower 4 bits 009 ac Job Ctrl Lower 4 bits 011 ac Dev Mng Lower 4 bits 022 ac Uadmin Lower 4bits Switches access control on and off 0000 No access control 0001 Denies access to DeskTop Binder 099 DL Image Setting DFU 100 Max Size DL Image 1 to 1024 1 K 210 Log Type Job1 211 Log Type Job2 212 Log Type Access 213 Primary Srv ...

Page 389: ...odically Installation Date CTL 5849 Displays or prints the installation date of the machine 001 Display The Counter Clear Day has been changed to Installation Date or Inst Date 002 Print Determines whether the installation date is printed on the printout for the total counter 0 or 1 1 1 step 0 Off No Print 1 On Print 003 Total Counter Displays the total counter when the installation date is regist...

Page 390: ...ave CTL ON OFF 0 OFF 1 ON 001 Switches the debug log feature on and off The debug log cannot be captured until this feature is switched on Target 2 HDD 3 SD 002 Selects the destination where the debugging information generated by the event selected by SP5858 will be stored if an error is generated 2 to 3 1 2 HDD 3 SD Card Save to HDD 005 Specifies the decimal key number of the log to be written to...

Page 391: ...ted to avoid overwriting existing file names on the SD Card Up to 4 MB can be copied to an SD Card 4 MB segments can be copied one by one to each SD Card This SP does not execute if there is no log on the HDD with no key specified Erase HDD Debug Data 011 Erases all debug logs on the HDD Erase SD Debug 012 Erases SD debug logs in the SD card Turn off and on after executing this SP Dsply SD Space 0...

Page 392: ... MB file to store a log on the HDD Make SD Debug 017 Executes the making of a file 4MB for saving debug logs Debug Log Save SC CTL 5858 These SPs select the content of the debugging information to be saved to the destination selected by SP5857 2 SP5858 3 stores one SC specified by number Refer to the chapter Trouble Shooting for a list of SC error codes 001 Engine SC Turns the save function on off...

Page 393: ... you to set up to 10 keys for log files for functions that use common memory on the controller board 9999999 to 9999999 0 5860 SMTP POP3 IMAP4 CTL Par Mail Rec Tout 1 to 168 72 1 hour step 020 Sets the amount of time to wait before saving mail that breaks up during reception The received mail is discarded if the remaining portion of the mail is not received during this prescribed time MDN Res RFC2...

Page 394: ...em switched SMTP Aut Direct Set 0 or 1 0 025 Selects the authentication method for SMPT Bit switch Bit 0 LOGIN Bit 1 PLAIN Bit 2 CRAM MD5 Bit 3 DIGEST MD5 Bit 4 to 7 Not used This SP is activated only when SMTP authorization is enabled by UP mode 026 S MINE Header 5866 E mail Report Report Validity 0 or 1 0 0 Enabled 1 Disabled 001 Enables or disables the E mail alert function Add Date Field CTL 0...

Page 395: ...Remote specifications 003 Initialize CTL Formats the common proof area of the flash ROM FA 5873 SD Card Appli Move 001 Move Exec This SP copies the application programs from the original SD card in SD card slot 2 to an SD card in SD card slot 1 002 Undo Exec This SP copies back the application programs from an SD card in the SD Card Slot 2 to the original SD card in the SD card slot 1 Use this men...

Page 396: ...he machine does not reboot 1 The machine does not reboot when an SC error occurs The reboot is not executed for Type A B or C SC codes 002 Reboot Method CTL Selects the reboot method for SC 0 or 1 0 0 Manual reboot 1 Automatic reboot 5878 Option Setup 001 Data Overwrite Security 002 Encryption Option Enables the Data Overwrite Security unit Press EXECUTE on the operation panel Then turn the machin...

Page 397: ... in an SD card for this SP Person Info Prot 5888 Selects the protection level for logs 0 to 1 0 1 0 No authentication No protection for logs 1 No authentication Protected logs an administrator can see the logs SDK Apli Cnt Name CTL 5893 Displays the counter name of each SDK application 001 SDK 1 002 SDK 2 003 SDK 3 004 SDK 4 005 SDK 5 006 SDK 6 5902 Test Pattern Print 5902 1 Test Pattern Print in ...

Page 398: ...ut 5912 1 Specifies the PCU alarm level The PCU alarm is issued when the following condition is met PAc x 1000 PCUc where PAc is the value specified in this SP and PCUc is the PCU counter When you specify 0 zero the PCU alarm is deactivated 5913 Switch Permission Print Application 002 Sets the length of time to elapse before allowing another application to take control of the display when the appl...

Page 399: ...ontroller board these SP codes must be set to 1 001 On Board NIC 0 to 2 0 1 step 0 OFF 1 ON 2 ON Limited When the Function limitation is set On board NIC is limited only for the Remote or LDAP NT authentication Other network applications than Remote or LDAP NT authentication are not available when this SP is set to 2 Even if you can change the initial settings of those network applications setting...

Page 400: ...Sideways or larger to ensure that all the information prints Press SP Window to return to the SP mode select the desired print and press EXECUTE 001 All Data List 002 SP Mode Data List 003 User Program 004 Logging Data 005 Diagnostic Report 006 Non Default Prints only SPs set to values other than defaults 007 NIB Summary 021 Copier UP 022 Scanner SP 023 Scanner UP 5998 Engine Memory Clear 001 See ...

Page 401: ...ng the value Trailing Erase 3 0 to 3 0 1 5 0 1 mm step 003 Adjusts the trailing edge erase margin for ARDF mode Use the J key to select or before entering the value S to S Rear Regist 5 0 to 5 0 0 0 0 1 mm step 004 Adjusts the side to side registration for the 2nd side of the original for ARDF mode Use the J key to select or before entering the value Sub scan Magnif 0 9 to 0 9 0 0 0 1 step 005 Adj...

Page 402: ...ress ON to start press OFF to stop 6910 ADF Shading Time 0 to 60 30 1 s step 001 Adjusts the interval used for the shading processing in the ARDF mode Light and heat in the room may affect the scanner response Reduce this setting if copy quality indicates that the white level is drifting during ARDF copy jobs 6930 ADF Hole Setting 0 or 1 0 0 No 1 Yes 001 Enables or disables the ADF hole setting Wh...

Page 403: ...ime 7401 Total SC Counter 0 to 9999 0 1 step 001 Displays how many times SC codes are generated 7403 SC History 001 Latest 002 Latest 1 003 Latest 2 004 Latest 3 005 Latest 4 006 Latest 5 007 Latest 6 008 Latest 7 009 Latest 8 010 Latest 9 Displays the most recent 10 service calls 7502 Counter Paper Jam 0 to 9999 0 1 step 001 Displays the total number of copy paper jams ...

Page 404: ... and location At power on 001 Paper jam occurs at power on Regist NoFeed OFF 010 Paper does not reach the registration sensor from a paper tray 1 Vertical SN OFF 011 Paper does not reach the relay sensor 1 Vertical SN ON 012 Paper is caught at the relay sensor Vertical SN OFF 021 Paper does not reach the vertical transport sensor Vertical SN ON 022 Paper is caught at the vertical transport sensor ...

Page 405: ...gist SN ON 070 Paper is caught at the registration sensor 1 Exit SN ON 120 Paper is caught at the exit sensor previous page Exit SN OFF 121 Paper does not reach the exit sensor 2 Exit SN ON 122 Paper is caught at the exit sensor Dup Inverter OFF 123 Paper does not reach the duplex inverter sensor from the registration roller Dup Inverter ON 125 Paper is caught at the duplex inverter sensor ...

Page 406: ... paper remains at the sensor for longer than the prescribed time Late Jam occurs because paper fails to arrive at the prescribed time 210 Regist SN OFF 211 Regist SN ON 212 Paper Exit SN OFF 213 Paper Exit SN ON 214 Inverter OFF 215 Inverter ON 7506 Paper Jam Size Jam Counter Paper Size 006 A5 LEF 044 HLT LEF 133 A4 SEF 134 A5 SEF 142 B5 SEF 164 LG SEF 166 LT SEF 172 HLT SEF 255 Others CTL Display...

Page 407: ...the copy jam history the most recent 10 jams Sample Display CODE 007 SIZE 05h TOTAL 0000334 DATE Mon Mar 15 11 44 50 2000 where CODE is the SP7504 number see above SIZE is the ASAP paper size code in hex TOTAL is the total jam error count SP7502 DATE is the date the jams occurred Size Code Size Code Size Code A4 S 05 A3 L 84 DLT L A0 A5 S 06 A4 L 85 LG L A4 B5 S 0E A5 L 86 LT L A6 LT S 26 B4 L 8D ...

Page 408: ...y the most recent 10 jams Sample Display CODE 007 SIZE 05h TOTAL 0000334 DATE Mon Mar 15 11 44 50 2000 where CODE is the SP7505 number see above SIZE is the ASAP paper size code in hex TOTAL is the total error count SP7503 DATE is the date the jams occurred 7624 Part Replacement PCU 001 Selects the PM maintenance for PCU 7801 Memory Version PN 255 Displays the he part number and version of all ROM...

Page 409: ...ory and SP7 508 Display Original Jam History MF Error Counter Japan Only 7826 Displays the number of counts requested of the card key counter 001 Error Total A request for the count total failed at power on This error will occur if the device is installed but disconnected 002 Error Staple The request for a staple count failed at power on This error will occur if the device is installed but disconn...

Page 410: ...gram The data stored in this SP is used for problem analysis DFU 001 File Name 002 Number of Lines 003 Location Dsply Info Count 7991 Displays the total operating time or the total number of operations The time is displayed in the following format day hour minute second Dsply ID S Work 003 The total of the time when the ID sensor is working Dsply Dev Counter 004 The total number of paper outputs D...

Page 411: ...e Mode F SPF D068 D069 D067 D068 D069 D072 5 102 SM Appendix 7992 Reset Info Count Reset Dev Count 004 Clears the development counter SP7 991 004 Reset ID Er Count 005 Clears the ID sensor error counter SP7 991 005 ...

Page 412: ...F Fax application P Print application S Scan application Totals pages jobs etc executed for each application when the job was not stored on the document server O Other applications external network applications for example Refers to network applications such as Web Image Monitor Utilities developed with the SDK Software Development Kit will also be counted with this group in the future The Group 8...

Page 413: ...n ColCr Color Create ColMode Color Mode Comb Combine Comp Compression Deliv Delivery DesApl Designated Application The application Copy Fax Scan Print used to store the job on the document server for example Dev Counter Development Count no of pages developed Dup Duplex Duplex printing on both sides Emul Emulation FC Full Color FIN Post print processing i e finishing punching stapling etc Full Ble...

Page 414: ...ginal with the copier GUI e g border removal adding stamps page numbers etc K Black YMCK LS Local Storage Refers to the document server LSize Large paper Size Mag Magnification MC One color monochrome NRS NRS Remote which allows a service center to monitor machines remotely Remote is used overseas CSS is used in Japan Org Original for scanning OrgJam Original Jam Palm 2 Print Job Manager Desk Top ...

Page 415: ...bs Ppr Paper PrtJam Printer plotter Jam PrtPGS Print Pages R Red Toner Remaining Applies to the wide format model A2 only This machine is under development and currently not available RCG Remote Communication Gate Rez Resolution SC Service Code Error SC code displayed Scn Scan Sim Simplex Simplex printing on 1 side S to Email Scan to E mail SMC SMC report printed with SP5990 All of the Group 8 cou...

Page 416: ... of scanned sides of pages not the number of physical pages These counters do not count reading user stamp data or reading color charts to adjust color Previews done with a scanner driver are not counted A count is done only after all images of a job have been scanned Scans made in SP mode are not counted Examples If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored ...

Page 417: ...These counters are displayed in the SMC Report and in the User Tools display F LSize Scan PGS CTL 0 to 99999999 0 1 8 203 These SPs count the number of large pages scanned by original type for Fax jobs S LSize Scan PGS CTL 0 to 99999999 0 1 8 205 These SPs count the total number of large pages input with the scanner for scan jobs only Large size paper A3 DLT scanned for fax transmission are not co...

Page 418: ...is the same as the number of pages fed for duplex front side scanning The front side is determined by which side the user loads face up 002 Back Number of rear sides fed for scanning With an ADF ARDF that can scan both sides simultaneously the Back count is the same as the number of pages fed for duplex scanning With an ADF ARDF that cannot scan both sides simultaneously the Back count is the same...

Page 419: ...p in the ADF unit 0 to 99999999 0 1 T Scan PGS Size CTL 0 to 99999999 0 1 8 301 These SPs count by size the total number of pages scanned by all applications Use these totals to compare original page size scanning and output printing page size SP 8 441 C Scan PGS Size CTL 0 to 99999999 0 1 8 302 These SPs count by size the total number of pages scanned by the Copy application Use these totals to c...

Page 420: ...page size scanning and output page size SP 8 445 001 A3 002 A4 003 A5 004 B4 005 B5 006 DLT 007 LG 008 LT 009 HLT 010 Full Bleed 254 Other Standard 255 Other Custom 8 381 T Total PrtPGS CTL 8 382 C Total PrtPGS CTL 8 383 F Total PrtPGS CTL 8 384 P Total PrtPGS CTL 8 385 S Total PrtPGS CTL 8 387 O Total PrtPGS CTL These SPs count the number of pages printed by the customer The counter for the appli...

Page 421: ...overs chapter title sheets and slip sheets Reports printed to confirm counts All reports done in the service mode service summaries engine maintenance reports etc Test prints for machine image adjustment Error notification reports Partially printed pages as the result of a copier jam LSize PrtPGS CTL 0 to 99999999 0 1 8 391 These SPs count pages printed on paper sizes A3 DLT and larger In addition...

Page 422: ...n Up settings the number of pages processed for printing by the fax application P PrtPGS Dup Comb CTL 0 to 99999999 0 1 8 424 These SPs count by binding and combining and n Up settings the number of pages processed for printing by the printer application S PrtPGS Dup Comb CTL 0 to 99999999 0 1 8 425 These SPs count by binding and combining and n Up settings the number of pages processed for printi...

Page 423: ... SP8 421 to SP8 427 are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption Pages that are only partially printed with the n Up functions are counted as 1 page Here is a summary of how the counters work for Booklet and Magazine modes Booklet Magazine Original Pages Count Original Pages Count 1 1 1 1 2 2 2 2 3 2 3 2 4 2 4 2 ...

Page 424: ... count by print paper size the number of pages printed by the copy application F PrtPGS Ppr Size CTL 0 to 99999999 0 1 8 443 These SPs count by print paper size the number of pages printed by the fax application P PrtPGS Ppr Size CTL 0 to 99999999 0 1 8 444 These SPs count by print paper size the number of pages printed by the printer application S PrtPGS Ppr Size CTL 0 to 99999999 0 1 8 445 These...

Page 425: ...Size CTL 0 to 99999999 0 1 8 447 These SPs count by print paper size the number of pages printed by Other applications 001 A3 002 A4 003 A5 004 B4 005 B5 006 DLT 007 LG 008 LT 009 HLT 010 Full Bleed 254 Other Standard 255 Other Custom These counters do not distinguish between LEF and SEF ...

Page 426: ...ass Tray 002 Tray 1 Copier 003 Tray 2 Copier 004 Tray 3 Copier 005 Tray 4 Currently not used 006 Tray 5 Currently not used 007 Tray 6 Currently not used 008 Tray 7 Currently not used 009 Tray 8 Currently not used 010 Tray 9 Currently not used 011 Tray 10 Currently not used 012 Tray 11 Currently not used 013 Tray 12 Currently not used 014 Tray 13 Currently not used 015 Tray 14 Currently not used 01...

Page 427: ...ter covers slip sheets are also counted During duplex printing pages printed on both sides count as 1 and a page printed on one side counts as 1 C PrtPGS Ppr Type CTL 0 to 99999999 0 1 8 462 These SPs count by paper type the number pages printed by the copy application F PrtPGS Ppr Type CTL 0 to 99999999 0 1 8 463 These SPs count by paper type the number pages printed by the fax application P PrtP...

Page 428: ...ication F PrtPGS FIN CTL 0 to 99999999 0 1 8 523 These SPs count by finishing mode the total number of pages printed by the Fax application Print finishing options for received faxes are currently not available P PrtPGS FIN CTL 0 to 99999999 0 1 8 524 These SPs count by finishing mode the total number of pages printed by the Print application S PrtPGS FIN CTL 0 to 99999999 0 1 8 525 These SPs coun...

Page 429: ...olor output regardless of the application used In addition to being displayed in the SMC Report these counters are also displayed in the User Tools display on the copy machine 001 Total 8 591 O Counter CTL 0 to 99999999 0 1 8 591 1 A3 DLT 8 591 2 Duplex These SPs count the totals for A3 DLT paper use number of duplex pages printed and the number of staples used These totals are for Other O applica...

Page 430: ...he present time this feature is provided for the Fax application only so SP8631 and SP8633 are the same The counts include error pages If a document is sent to more than one destination with a Group transmission the count is done for each destination Polling transmissions are counted but polling RX are not Relay memory and confidential mailbox transmissions and are counted for each destination T I...

Page 431: ...ns S S to Email PGS CTL 0 to 99999999 0 1 8 655 This SP counts by color mode the total number of pages attached to an e mail for the Scan application only 001 B W 002 Color The count for B W and Color pages is done after the document is stored on the HDD If the job is cancelled before it is stored the pages are not counted If Scan to Email is used to send a 10 page document to 5 addresses the coun...

Page 432: ...Color The B W and Color counts are done after the document is stored on the HDD of the Scan Router server If the job is canceled before storage on the Scan Router server finishes the count is not done The count is executed even if there is confirmation of the arrival at the Scan Router server T Deliv PGS PC CTL 0 to 99999999 0 1 8 671 These SPs count by color mode the total number of pages sent to...

Page 433: ...s are provided for the Fax application only so the counts for SP8 681 and SP8 683 are the same 0 to 99999999 0 1 This counts pages sent from a PC using a PC fax application from the PC through the copier to the destination When sending the same message to more than one place using broadcasting the pages are only counted once For example a 10 page fax is sent to location A and location B The counte...

Page 434: ...ount the number of pages sent by each compression mode 001 JPEG JPEG2000 002 TIFF M S Multi Single 003 PDF 004 Other RX PGS Port 0 to 9999999 0 1 8741 These SPs count the number of pages received by the physical port used to receive them 001 PSTN 1 002 PSTN 2 003 PSTN 3 004 ISDN G3 G4 005 Network Dev Counter CTL 0 to 99999999 0 1 8 771 This SP counts the total number of developed images 001 Total ...

Page 435: ...er supply at any time This precise method of measuring remaining toner supply 1 steps is better than other machines on the market that can only measure in increments of 10 10 steps 001 K Cvr Cnt 0 10 BICU 0 to 99999999 0 1 8 851 These SPs display the number of scanned sheets on which the coverage of each color is from 0 to 10 011 0 2 Bk 021 3 4 Bk 031 5 7 Bk 041 8 10 Bk Cvr Cnt 11 20 BICU 0 to 999...

Page 436: ... coverage of each color is 31 or higher 001 Bk Page Toner Bottle BICU 0 to 99999999 0 1 8 891 This SP displays the number of sheets output by the scan application 001 Bk Page Toner k Prev1 BICU 0 to 99999999 0 1 8 901 This SP displays the number of sheets output by the scan application with the previously replaced units 001 Bk Page Toner k Prev2 BICU 0 to 99999999 0 1 8 911 This SP displays the nu...

Page 437: ...on for improvement of their compliance with ISO Standards 001 Operation Time Engine operation time Does not include time while controller is saving data to HDD while engine is not operating 002 Standby Time Engine not operating Includes time while controller saves data to HDD Does not include time spent in Energy Save Low Power or Off modes 003 Energy Save Time Includes time while the machine is p...

Page 438: ...uring printing 008 OrgJam Total down time due to original jams during scanning 009 Supply PM Unit End Total down time due to toner end AdominCounter CTL 0 to 9999999 0 1 8 999 Displays the user setting counter for administrator 001 Total 003 Copy BW 007 Printer BW 010 FaxP BW 013 Duplex 015 Cvr BW 017 Cvr BW Pages 101 SedTtl FC 102 SendTtl BW 103 FaxSend 104 FaxSend BW 105 FaxSend BW ...

Page 439: ...ety SW Open Closed 003 Right Cover SW Open Closed 006 Upper Relay S Paper detected Not detected 007 Lower Relay S Paper detected Not detected 009 Regist Sensor Paper detected Not detected 010 Exit Sensor Paper detected Not detected 011 Duplex Inverter S Paper detected Not detected 014 By pass PE S Paper detected Not detected 016 Upper PE S Paper detected Not detected 017 BK Upper PE S Paper detect...

Page 440: ...Not detected 039 DF Cover Open S Open Closed 040 DF Original Set S Paper detected Not detected 041 DF Registration S Paper detected Not detected 042 DF Exit S Paper detected Not detected 044 DF Reverse S Paper detected Not detected 045 Platen Cover S Open Closed 050 Fan Motor Lock High speed High speed Low speed or stop 052 Front Cover SW Open Closed 053 HP Sensor Detected Not detected 055 BK Uppe...

Page 441: ...t on for a long time 1 Select SP5 804 2 Select the number see the table below corresponding to the component 3 Select ON 4 To stop the operation select OFF Output Check Table Num Component 001 Main M Fwd 002 Main M Rev 003 Quenching Lamp 004 Toner Sup CL 005 Fan M High 006 Fan M Low 007 Registration CL 008 By pass Feed CL 009 Upper Feed CL 010 BK Upper Feed CL 015 BK Lower Feed CL 020 Duplex Inv M...

Page 442: ...031 DF Feed CL 034 DF Gate SOL Junction Gate Solenoid 038 Fusing SOL When checking Fan Motor High 005 or Fan Motor Low 006 note the following These motors may not respond when the fusing temperature is high Selecting ON checks that one of these motors normally operates Selecting OFF turns off the motor that you have started by selecting ON However this does not guarantee that the motor normally st...

Page 443: ...Timeouts Enabled The MFP I O Timeout setting will have no affect I O Timeouts will never occur SD Card Save Mode 0 Disable 1 Enable bit 4 Enabled Print jobs will be saved to an SD Card in the GW SD slot Card Save Function in the service tables of Field Service Manual bit 5 DFU bit 6 DFU RPCS PCL Printable area frame border 0 Disable 1 Enable 001 bit 7 Enable The machine prints all RPCS and PCL job...

Page 444: ...or normal will be applied to all jobs that do not already have a Collate Type configured If 5 0 is enabled this Bit Switch has no effect PCL5e c PS PDL Auto Switching 0 Enable 1 Disable bit 3 Disabled The MFPs ability to change the PDL processor mid job Some host systems submit jobs that contain both PS and PCL5e c If Auto PDL switching is disabled these jobs will not be printed properly bit 4 DFU...

Page 445: ... 1 DFU PCL5e c Legacy HP compatibility 0 Disable 1 Enable bit 2 Enabled Uses the same left margin as older HP models such as HP4000 HP8000 In other words the left margin defined in the job usually ESC r0A will be changed to ESC r1A bit 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU 003 bit 7 DFU 1001 Bit Switch 004 Bit Switch 4 DFU ...

Page 446: ...tern1 bit 3 Change the number of PS criterion used by the PS interpreter to determine whether a job is PS data or not Pattern3 includes most PS commands Pattern1 A small number of PS tags and headers Increase max number of the stored jobs to 1000 jobs Disable 100 Enable 1000 bit 4 Enabled Changes the maximum number of jobs that can be stored on the HDD via Job Type settings to 1000 The default is ...

Page 447: ...aged duplex job are not routed through the duplex unit This could result in problems with letterhead pre printed pages 1001 Bit Switch Bit Switch 6 0 1 Make By Pass printer priority tray bit 0 If enabled the Bypass tray will be included in auto tray selection and be the printer priority tray Disable Default Enable 006 bit 1 7 DFU 1001 Bit Switch 007 Bit Switch 7 DFU 1001 Bit Switch Bit Switch 8 0 ...

Page 448: ...ce mode SP5 967 When you select 1 the document server is enabled regardless of service mode SP5 967 SP Modes Related to Printer Controller The following SP modes are located in the copier SP mode Refer to section 5 1 of the main unit service manual SP No Description Function and Setting 5801 Memory All Clear Resets data for process control and all software counters and returns all modes and adjust...

Page 449: ... reset the default value factory setting is restored DFU Denotes Design or Factory Use Do not change this value SP1 Mode Number Function and Setting 1001 5 Scan NV Version Displays the scanner NV version This shows as following Function name _ Model name _ Version 1004 1 Compression Type Selects the compression type for binary picture processing 1 MH 2 MR 3 MMR 1005 1 Erase Margin Creates an erase...

Page 450: ...etting Compression level grayscale or full color 2021 These SP codes set the compression ratio for the grayscale or full color processing mode that can be selected with the notch settings on the operation panel Range 5 lowest ratio 95 highest ratio 1 Comp1 5 95 Middle I Qual 5 to 95 20 1 step 2 Comp2 5 95 High I Qual 5 to 95 40 1 step 3 Comp3 5 95 Low I Qual 5 to 95 65 1 step 4 Comp4 5 95 Highest ...

Page 451: ...002 2 2nd Tray 1002 3 3rd Tray 1002 5 By pass Adjusts the side to side registration Adjusting Copy Image Area in the section Replacement and Adjustment SP1 002 001 is applied to all trays SP1 002 002 003 and 005 adjusts the difference from SP1 002 001 1002 6 Duplex Adjusts the side to side registration of the 2nd side in duplex copying The 1st side is adjusted by SP1 002 001 through 005 1003 Paper...

Page 452: ...Shorter Longer 1103 1 Fusing quality Lower Higher Fusing Temp Adj 1105 Adjusts the target fusing temperature Note that the thermistor is at the center of the hot roller 1105 1 Warm Up Center 140 to 180 160 1 C step 1105 3 Standby Center 140 to 160 150 1 C step 1105 5 Copying Center 140 to 180 160 1 C step 1105 7 Low Level 2 Center 0 to 80 60 1 C step 1105 9 Thick Center 140 to 185 165 1 C step 110...

Page 453: ...107 2 Other Soft Start 0 10 times 1 20 times 2 50 times 3 1 time 1107 3 Soft Stop Setting 0 No 1 Yes 1108 Set Fusing Start 0 1s 1 1 5s 2 2s 1108 1 Specifies the interval for fusing temperature control 1109 Nip Band Check 1109 1 Conducts the nip band check Adjusting Nip Band in the section Replacement and Adjustment 1110 Fan Control Timer 30 to 60 30 1 s step 1110 1 Specifies the fan control time T...

Page 454: ... consecutive paper jams at the fusing unit 1902 Display AC Freq 1902 1 Displays the fusing lamp power control frequency as detected by the zero cross signal generator The displayed value is 1 5 the actual frequency 10 and lower 50 Hz 11 and higher 60 Hz 1911 By pass Envelope 0 No 1 Yes 1911 1 The program dedicated to envelope printing runs when you enable this program SP1 911 001 and you select Th...

Page 455: ...part of charge roller voltage correction The charge roller voltage is obtained by adding SP2 001 002 to the value of SP2 001 001 2101 Erase Margin Adj Adjusts the width of the erased area Adjusting Copy Image Area in the section Replacement and Adjustment 2101 1 Leading Edge 0 0 to 9 0 3 0 0 1 mm step Specification 2 1 5 mm Trailing Edge 0 0 to 9 0 4 0 0 1 mm step Specification 2 2 5 1 5 mm 2101 2...

Page 456: ...V 2 HH 380 V 2201 2 Adjusts the voltage applied to the development roller for the ID sensor pattern The voltage applied is obtained by adding SP2 201 002 to SP2 201 1 The setting affects ID sensor pattern density which in turn affects the toner supply 2213 Outputs After NE 2213 1 0 50 pages 1 20 sheets Sets the number of copy print fax pages that can be made after toner near end has been detected ...

Page 457: ...Current Normal paper 2 4 μA 1 2 μA 0 0 μA 1 2 μA 2 4 μA 2301 1 Adjusts the current applied to the transfer roller when feeding from a paper tray Use a high setting if the user normally feeds relatively thick paper within spec from a paper tray Thick Special 2 4 μA 1 2 μA 0 0 μA 1 2 μA 2 4 μA 2301 2 Adjusts the current applied to the transfer roller when feeding from the by pass tray Use a high set...

Page 458: ...lizes the developer and checks the TD sensor output Vt The machine mixes the developer for 2 minutes while reading and displaying the Vt value The machine does not initialize the TD sensor output If the machine has not been used for a long period prints may have a dirty background In a case like this use this SP to mix the developer The message Completed is displayed when the program ends normally...

Page 459: ... the specified time When you set 0 the motor does not stop while the copier is in the standby status 2921 Toner Supply Mode 2921 1 0 Sensor 1 1 Sensor 2 DFU Selects the toner supply mode Keep the default setting as long as the TD sensor is working 2922 Toner Supply Time 0 1 to 5 0 0 6 0 1 s step 2922 1 Adjusts the toner supply time The toner supply motor remains on for the specified time To valida...

Page 460: ...ner near end counter Toner end counter Do not use this SP in usual operations When the toner in the development unit is abnormally insufficient the drum may attract the toner carrier to its surface The toner carrier damages the drum surface 2929 Vref Limits Adjust the upper or lower Vref limit 2929 1 Upper 0 50 to 3 50 3 20 0 01V step DFU 2929 2 Lower 0 50 to 3 50 0 70 0 01V step DFU 2994 ID Detec...

Page 461: ... Select 1 if the backside of the paper becomes unclean when output Note that the copier takes a longer time to output the first copy when you select 1 If you select 0 the transfer roller is never cleaned 2998 Main Mag print 0 5 to 0 5 0 0 0 1 step 2998 1 Adjusts the magnification Adjusting Copy Image Area in the section Replacement and Adjustment The specification is 100 1 0 ...

Page 462: ...t and Adjustment 4010 Leading Edge Scan Registration 5 0 to 5 0 0 0 0 1 mm step 4010 1 Adjusts the leading edge registration Adjusting Copy Image Area in the section Replacement and Adjustment 4011 Side to side Scan Regist 2 0 to 2 0 0 0 0 1 mm step 4011 1 Adjusts the side to side registration for scanning in platen mode Adjusting Copy Image Area in the section Replacement and Adjustment 4012 Scan...

Page 463: ...0 1 mm step 4015 2 Adjusts the distance of the white plate scan The scan begins from the start position SP4 015 001 and ends at the specified distance The base value is 2 0 mm This SP decides the offset from this base value Specify 0 zero or a larger value 4428 Scan Auto Adjustment 4428 1 Conducts the automatic scanner adjustment Use this SP after replacing the white plate Scanning in the section ...

Page 464: ...level for each signal These are used for offset adjustment in the SBU 4607 SBU Gain Target 4607 1 EVEN 4607 2 ODD 4607 3 RED 4607 4 GREEN 4607 5 BLUE 0 to 255 180 1 step Adjusts the target white level for each signal These are used for gain adjustment in the SBU 4623 SBU Offset Result 4623 1 EVEN 4623 2 ODD 4623 3 RED 4623 4 GREEN 4623 5 BLUE 0 to 255 0 1 step Displays the result value of the offs...

Page 465: ... step Displays the result value of the gain adjustment in the SBU 4640 SBU Offset Loop 4640 1 EVEN 4640 2 ODD 4640 3 RED 4640 4 GREEN 4640 5 BLUE 0 to 10 0 1 step Displays the number of the offset adjustment in the SBU 4641 SBU Gain Loop 4641 1 EVEN 4641 2 ODD 4641 3 RED 4641 4 GREEN 4641 5 BLUE 0 to 10 0 1 step Displays the number of the gain adjustment in the SBU ...

Page 466: ... the number of the pre offset adjustment in the SBU 4646 SBU Adj Error 4646 1 Offsetpre Mono 4646 2 Offsetpre Color 4646 3 Offset Mono 4646 4 Offset Color 4646 5 Gain Mono 4646 6 Gain Color 0 Success 1 Failure Displays the result of SBU adjustment 4654 SBU Offset Adjust 4654 1 EVEN 4654 2 ODD 4654 3 RED 4654 4 GREEN 4654 5 BLUE 0 to 255 1 step Displays the offset value of the offset adjustment in ...

Page 467: ...UE 128 to 383 256 1 step Adjusts the coefficient of the gray balance adjustment for the book scanning 4686 Gray Balance DF 4686 1 RED 4686 2 GREEN 4686 3 BLUE 128 to 383 256 1 step Adjusts the coefficient of the gray balance adjustment for the DF scanning 4687 White Balance 4687 1 Adjust 222 to 281 256 1 step Adjust the correction value for the white plate adjustment 4687 2 Result Displays the cur...

Page 468: ... in the SBU 4693 Black Peek Init 4658 1 EVEN 4658 2 ODD 4658 3 RED 4658 4 GREEN 4658 5 BLUE 0 to 255 1 step Displays the black offset value of the pre offset adjustment in the SBU 4902 Exposure Lamp ON 0 OFF 1 ON 4902 1 Turns the exposure lamp on or off To turn on the exposure lamp specify 1 to turn it off specify 0 4903 ADS Level 0 to 255 252 1 step 4903 1 Adjusts the ADS level 4904 ADS Lower Lim...

Page 469: ...Text 1 2 Text 2 3 Photo 1 4 Photo 2 5 Photo 3 6 Special 1 7 Special 2 8 Special 3 9 Special 4 10 Special 5 4922 Scanner Gamma 0 System default 1 Text 2 Photo 4922 1 Copy Selects text or photo as the priority output mode This setting is applied to all image processing modes of SP4 921 Notch Selection 4923 Selects the value of the center ID adjustment notch for the ID adjustment LEDs Normally the ce...

Page 470: ...come more texture removal This setting is only applied to the originals in SP4 921 4926 1 Copy 0 to 6 0 1 step Line Width Correction 4927 Adjusts the line width correction algorithm Positive settings produce thicker lines negative settings produce thinner lines This setting is only applied to the originals in SP4 921 4927 1 Copy 2 to 2 0 1 step Independent Dot Erase 4928 Selects the dot erase leve...

Page 471: ...tting is only applied to the originals in SP4 921 4941 White Line Erase 0 to 2 1 1 step 4941 1 Selects the white line erase level 0 None 1 Weak 2 Strong This setting is effective for all modes 0 White line erase is not used and white level correction is used instead This setting is applied regardless of what mode has been selected in SP4 921 4942 Black Line Erase 0 to 3 2 1 step 4942 1 Selects the...

Page 472: ... 1 Key Card20 2 Key Card20 11 Key Card4 12 Key Card4 5113 1 Selects the corresponding key for installed devices such as coin lock 5120 Clear OP Count Remove 0 Yes 1 Standby only 2 No 5120 1 Specifies the condition to reset the copy job settings when the key counter is removed 0 Y Yes The settings are cleared when the counter is removed 1 StdBy Standby only The settings are cleared when the counter...

Page 473: ...val 0 to 9999 0 1K copies step 5501 1 Printout Specifies when the PM alarm occurs 5801 Memory Clear basic model only Refer to IMPORTANT NOTE in Sect 6 3 5801 2 Engine Memory Clear in this section 5802 Machine Free Run 5802 1 Conducts machine free run including the scanner unit Press ON to start press OFF to stop Input Check 5803 Input Check in this section Output Check 5804 Output Check in this se...

Page 474: ...m Input 5811 1 Serial Number Input in this section 5812 Service TEL Telephone 5812 1 Specifies the telephone number of the service representative The number is displayed when a service call condition occurs To input a dash press J To delete the current telephone number press D Facsimile 5812 2 Specifies the fax number printed on user counter reports To input a dash press J To delete the current fa...

Page 475: ...ress ON to start press OFF to stop 5902 Test Pattern Print 5902 1 Test Pattern Print in this section 5907 Plug Play Setting 5907 1 Selects the brand name and production name for the Plug and Play function These names are stored in the NVRAM When the NVRAM data is corrupted select these names once again Use the right arrow or left arrow key to scroll through the list of brand names To select a bran...

Page 476: ...Service Mode Basic D067 D072 SM Appendix 5 167 D067 D068 D069 D072 Appendix SP Mode Tables 5990 SMC Print 5990 1 All 5990 2 SP 5990 3 User Program 5990 4 Logging Data 5990 5 Big font SMC Print in this section ...

Page 477: ...he value Trailing Erase 3 0 to 3 0 1 5 0 1 mm step 6006 3 Adjusts the trailing edge erase margin for ARDF mode Use the key to select or before entering the value S to S Rear Regist 5 0 to 5 0 0 0 0 1 mm step 6006 4 Adjusts the side to side registration for the 2nd side of the original for ARDF mode Use the key to select or before entering the value Sub scan Magnif 0 9 to 0 9 0 0 0 1 step 6006 5 Ad...

Page 478: ... press OFF to stop Simplex Mode 6009 3 Performs an ARDF free run at simplex scanning mode Press ON to start press OFF to stop 6910 ADF Shading Time 0 to 60 30 1 s step 6910 1 Adjusts the interval used for the shading processing in the ARDF mode Light and heat in the room may affect the scanner response Reduce this setting if copy quality indicates that the white level is drifting during ARDF copy ...

Page 479: ... 1 Displays the histories of the latest 10 SC codes 7502 Counter Paper Jam 0 to 9999 0 1 step 7502 1 Displays the total number of copy paper jams 7503 Counter Orgn Jam 0 to 9999 0 1 step 7503 1 Displays the total number of original jams Counter Each P Jam 0 to 9999 0 1 step 7504 Displays the total number of the paper jams classified by timing and location At power on 7504 1 Paper jam occurs at pow...

Page 480: ...7504 22 Paper is caught at the vertical transport sensor Off Regist Bypass 7504 50 Paper does not reach the registration sensor from the by pass tray Off Regist Duplex 7504 60 Paper does not reach the registration sensor during reverse side printing for duplex printing On Regist SN 7504 70 Paper is caught at the registration sensor On Exit SN 7504 120 Paper is caught at the exit sensor previous pa...

Page 481: ...sensor Counter Each O Jam 0 to 9999 0 1 step 7505 Displays the total number of original jams by location These jams occur when the original does not activate the sensors Note Lag Jam occurs when the paper remains at the sensor for longer than the prescribed time Late Jam occurs because paper fails to arrive at the prescribed time Regist SN OFF 210 211 Regist SN ON Paper Exit SN OFF 212 213 Paper E...

Page 482: ... 9 Displays the copy jam history the most recent 10 jams Sample Display CODE 007 SIZE 05h TOTAL 0000334 DATE Mon Mar 15 11 44 50 2000 where CODE is the SP7504 number see above SIZE is the ASAP paper size code in hex TOTAL is the total jam error count SP7502 DATE is the date the jams occurred Size Code Size Code Size Code A4 S 05 A3 L 84 DLT L A0 A5 S 06 A4 L 85 LG L A4 B5 S 0E A5 L 86 LT L A6 LT S...

Page 483: ...ent 10 jams Sample Display CODE 007 SIZE 05h TOTAL 0000334 DATE Mon Mar 15 11 44 50 2000 where CODE is the SP7505 number see above SIZE is the ASAP paper size code in hex TOTAL is the total error count SP7503 DATE is the date the jams occurred 7801 Memory Version PN Memory Version BICU 7801 2 Displays the version of the BICU board Printer Scanner 7801 15 Displays the version of the controller boar...

Page 484: ...nagement counters The management counters are the counters that are not changed by NVRAM Download SP5 825 001 NVRAM Data Upload Download When the program ends normally the message Completed is displayed 7810 Reset Key Op Code 7810 1 Resets the key operator code Use SP7 810 1 when the customer has forgotten the key operator code If the customer has forgotten the key operator code a new one can be s...

Page 485: ... main switch is kept on excluding the time when the safety switch is off Dsply ID S Work 7991 3 The total of the time when the ID sensor is working Dsply Dev Counter 7991 4 The total number of paper outputs Dsply ID Er Count 7991 5 The total number of ID sensor errors 7992 Reset Info Count Reset Timer Count 7992 1 Clears the timer counter SP7 991 001 Reset Dev Count 7992 4 Clears the development c...

Page 486: ... original fed from the DF are scanned 8195 S Total Scan PGS 0 to 9999999 0 1 sheet step 001 Displays the total number of scanned originals in scanner mode Both sides are counted when the front and reverse sides of an original fed from the DF are scanned 8221 ADF Org Feed 0 to 9999999 0 1 sheet step Front 001 Displays the total number of scanned front sides of originals fed from the DF Back 002 Dis...

Page 487: ...ter application program 8411 Prints Duplex 0 to 9999999 0 1 sheet step 001 Displays the total count of the duplex printing 8422 C PrtPGS Dup Comb 0 to 9999999 0 1 sheet step 001 Simplex Duplex 002 Duplex Duplex 004 Simplex Combine 005 Duplex Combine 006 2 2 in 1 007 4 4 in 1 Displays the total print count of copier application classified by combination duple type ...

Page 488: ...PrtPGS Ppr Size 0 to 9999999 0 1 sheet step 002 A4 003 A5 005 B5 007 LG 008 LT 009 HLT 254 Other Standard 255 Other Custom Displays the number of pages printed by each copier application program 8451 C PrtPGS Ppr Tray 0 to 9999999 0 1 sheet step 001 Bypass Tray 002 Tray 1 003 Tray 2 004 Tray 3 Displays the total print count classified by paper source ...

Page 489: ...pr Type 8464 S PrtPGS Ppr Type 0 to 9999999 0 1 sheet step 001 Normal 004 Thick 007 OHP 008 Other Displays the total number of pages printed by each copier application program 8522 C PrtPGS FIN 0 to 9999999 0 1 step 001 Sort The SP counts by finishing mode the total number of pages printed by the Copy application ...

Page 490: ...W Open Closed 003 Right Cover SW Open Closed 006 Upper Relay S Paper detected Not detected 007 Lower Relay S Paper detected Not detected 009 Regist Sensor Paper detected Not detected 010 Exit Sensor Paper detected Not detected 011 Duplex Inverter S Paper detected Not detected 014 By pass PE S Paper detected Not detected 016 Upper PE S Paper detected Not detected 017 BK Upper PE S Paper detected No...

Page 491: ...n S Open Closed 040 DF Original Set S Paper detected Not detected 041 DF Registration S Paper detected Not detected 042 DF Exit S Paper detected Not detected 044 DF Reverse S Paper detected Not detected 045 Platen Cover S Open Closed 050 Fan Motor Lock High speed High speed Low speed or stop 052 Front Cover SW Open Closed 053 HP Sensor Detected Not detected 055 BK UpperCover SW Open Closed 056 BK ...

Page 492: ...nt on for a long time 1 Select SP5 804 2 Select the number see the table below corresponding to the component 3 Select ON 4 To stop the operation select OFF Output Check Table Num Component 001 Main M Fwd 002 Main M Rev 003 Quenching Lamp 004 Toner Sup CL 005 Fan M High 006 Fan M Low 007 Registration CL 008 By pass Feed CL 009 Upper Feed CL 010 BK Upper Feed CL 015 BK Lower Feed CL 020 Duplex Inv ...

Page 493: ...Gate SOL Junction Gate Solenoid 038 Fusing SOL When checking Fan Motor High 005 or Fan Motor Low 006 note the following These motors may not respond when the fusing temperature is high Selecting ON checks that one of these motors normally operates Selecting OFF turns off the motor that you have started by selecting ON However this does not guarantee that the motor normally stops during normal oper...

Page 494: ...ng 1003 Clear Setting Not used 1005 Display Version Displays the version of the controller firmware 1006 Sample Locked print 0 Link with Doc 1 On Enables and disables the document server When you select 0 the document server is enabled or disables in accordance with copy service mode SP5 967 When you select 1 the document server is enabled regardless of service mode SP5 967 ...

Page 495: ...eference This value is stored in NVRAM After a RAM reset the default value factory setting is restored DFU Denotes Design or Factory Use Do not change this value SP1 Mode Number Function and Setting 1001 5 Scan NV Version Displays the scanner NV version This shows as following Function name _ Model name _ Version 1004 1 Compression Type Selects the compression type for binary picture processing 1 ...

Page 496: ...r 1 1 0 OFF 1 ON SP Number Name Function and Setting Compression level grayscale or full color 2021 These SP codes set the compression ratio for the grayscale or full color processing mode that can be selected with the notch settings on the operation panel Range 5 lowest ratio 95 highest ratio 001 Comp1 5 95 Middle I Qual 5 to 95 20 1 step 002 Comp2 5 95 High I Qual 5 to 95 40 1 step 003 Comp3 5 9...

Page 497: ......

Page 498: ...APPENDIX FAX TROUBLESHOOTING GUIDE ONLY FOR D068 D069 ...

Page 499: ......

Page 500: ...s appear only in the error code display and on the service report Code Meaning Suggested Cause Action 0 00 DIS NSF not detected within 40 s of Start being pressed Check the line connection The machine at the other end may be incompatible Replace the NCU or FCU Check for DIS NSF with an oscilloscope If the rx signal is weak there may be a bad line 0 01 DCN received unexpectedly The other party is o...

Page 501: ...ameter 01 PSTN Cable equalizer G3 Switch 07 PSTN Dedicated Tx parameters in Service Program Mode 0 05 Modem training fails even G3 shifts down to 2400 bps Check the line connection Try adjusting the tx level and or cable equalizer Replace the FCU Check for line problems Cross reference See error code 0 04 0 06 The other terminal did not reply to DCS Check the line connection Try adjusting the tx l...

Page 502: ...were too many errors Check the line connection Replace the NCU or FCU The other end may have jammed or run out of paper or memory space Try adjusting the tx level and or cable equalizer settings The other end may have a defective modem NCU FCU try sending to another machine Check for line problems and noise Cross reference Tx level NCU Parameter 01 PSTN Cable equalizer G3 Switch 07 PSTN Dedicated ...

Page 503: ...ion Replace the NCU or FCU Try adjusting the tx level and or cable equalizer settings The other end may have disconnected or it may be defective try calling another machine If the rx signal level is too low there may be a line problem Cross reference See error code 0 08 0 20 Facsimile data not received within 6 s of retraining Check the line connection Replace the NCU or FCU Check for line problem...

Page 504: ...end was interrupted for more than the acceptable modem carrier drop time default 200 ms Check the line connection Replace the NCU or FCU Defective remote terminal Check for line noise or other line problems Try adjusting the acceptable modem carrier drop time Cross reference Acceptable modem carrier drop time G3 Switch 0A bits 0 and 1 0 23 Too many errors during reception Check the line connection...

Page 505: ...CM is not completed within 10 minutes Check the line connection The other terminal may have a defective modem NCU FCU 0 52 Polarity changed during communication Check the line connection Retry communication 0 55 FCU does not detect the SG3 FCU firmware or board defective SG3 firmware or board defective 0 56 The stored message data exceeds the capacity of the mailbox in the SG3 SG3 firmware or boar...

Page 506: ...eceiving a call from another V 8 V 34 fax 0 76 The calling terminal fell back to T 30 mode because it could not detect a JM in response to CM CM timeout The called terminal could not detect a CM due to noise etc Check the line connection and condition Try making a call to another V 8 V 34 fax 0 77 The called terminal fell back to T 30 mode because it could not detect a CJ in response to JM JM time...

Page 507: ...l can cause these errors If these errors happen at the transmitting terminal Try making a call at a later time Try using V 17 or a slower modem using dedicated tx parameters Try increasing the tx level Try adjusting the tx cable equalizer setting If these errors happen at the receiving terminal Try adjusting the rx cable equalizer setting Try increasing the tx level Try using V 17 or a slower mode...

Page 508: ... abnormal signaling in V 34 phase 4 control channel start up The signal did not stop within 10 s Turn off the machine then turn it back on If the same error is frequent replace the FCU 0 85 The line was disconnected due to abnormal signaling in V 34 control channel restart The signal did not stop within 10 s Turn off the machine then turn it back on If the same error is frequent replace the FCU 0 ...

Page 509: ...isconnected because PPR was transmitted received 9 default times within the same ECM frame Try using a lower data rate at the start Try adjusting the cable equalizer setting 2 11 Only one V 21 connection flag was received Replace the FCU 2 12 Modem clock irregularity Replace the FCU 2 13 Modem initialization error Turn off the machine then turn it back on Update the modem ROM Replace the FCU 2 23 ...

Page 510: ...9 JBIG trailing edge maker error FCU defective Check the destination device 2 50 The machine resets itself for a fatal FCU system error If this is frequent update the ROM or replace the FCU 2 51 The machine resets itself because of a fatal communication error If this is frequent update the ROM or replace the FCU 2 53 Snd msg in the manual task is an error because the mailbox for the operation task...

Page 511: ... 10 DCR timer expired Replace the FCU 5 20 Storage impossible because of a lack of memory 5 21 Memory overflow Temporary memory shortage Test the SAF memory 5 23 Print data error when printing a substitute rx or confidential rx message Test the SAF memory Ask the other end to resend the message 5 25 SAF file access error Replace an SD card or HDD Replace the FCU 6 00 G3 ECM T1 time out during rece...

Page 512: ... equalizer Cross reference Rx cable equalizer G3 Switch 07 PSTN 6 06 G3 ECM coding decoding error Defective FCU The other terminal may be defective 6 08 G3 ECM PIP PIN received in reply to PPS NULL The other end pressed Stop during communication The other terminal may be defective 6 09 G3 ECM ERR received Check for a noisy line Adjust the tx levels of the communicating machines See code 6 05 6 10 ...

Page 513: ...l not stopped within 6 s Replace the FCU 13 17 SIP user name registration error Double registration of the SIP user name Capacity for user name registration in the SIP server is not sufficient 13 18 SIP server access error Incorrect initial setting for the SIP server Defective SIP server 13 24 SIP authentication password error The input password for the authentication does not match the password r...

Page 514: ...MTP server not functioning correctly The DNS IP address is not registered Network not operating correctly Destination folder selection not correct 14 02 No Service by SMTP Service 421 SMTP server operating incorrectly or the destination for direct SMTP sending is not correct Contact the system administrator and check that the SMTP server has the correct settings and operates correctly Contact the ...

Page 515: ...r settings are correct Folder send destination is incorrect Contact the system administrator to determine that the SMTP server settings and path to the server are correct Device settings incorrect Confirm that the user name and password settings are correct Direct SMTP destination incorrect Contact the system administrator to determine if there is a problem at the destination at that the settings ...

Page 516: ...space remaining on the HDD where the target folder is located Insufficient free space on the HDD at the target destination for SMTP direct sending Contact the system administrator and check the amount of space remaining on the target HDD 14 06 User Not Found on SMTP Server 551 The designated user does not exist The designated user does not exist on the SMTP server The designated address is not for...

Page 517: ...sses Exceeded Number of broadcast addresses exceeded the limit for the SMTP server 14 11 Buffer Full The send buffer is full so the transmission could not be completed Buffer is full due to using Scan to Email while the buffer is being used send mail at the same time 14 12 Data Size Too Large Transmission was cancelled because the detected size of the file was too large 14 13 Send Cancelled Proces...

Page 518: ...le Error The access to MCS file is denied due to the no permission of access Update the software because of the defective software 14 30 MCS File Creation Failed Failed to create the MCS file because The number of files created with other applications on the Document Server has exceeded the limit HDD is full or not operating correctly Software error 14 31 UFS File Creation Failed UFS file could no...

Page 519: ...k error the send was cancelled Address book was being edited during creation of the notification mail Software error 14 51 UCS Destination Download Error Not even one return notification can be downloaded The address book was being edited The number for the specified destination does not exist it was deleted or edited after the job was created 14 60 Send Cancel Failed The cancel operation by the u...

Page 520: ... 11 to 15 18 15 11 Connection Error The DNS or POP3 IMAP4 server could not be found The IP address for DNS or POP3 IMAP4 server is not stored in the machine The DNS IP address is not registered Network not operating correctly 15 12 Authorization Error POP3 IMAP4 send authorization failed Incorrect IFAX user name or password Access was attempted by another device such as the PC POP3 IMAP4 settings ...

Page 521: ...for Transfer Request Reception Format Error The format of the final destination for the transfer request was incorrect 15 39 Send Delivery Destination Error The transmission cannot be delivered to the final destination Destination file format is incorrect Could not create the destination for the file transmission 15 41 SMTP Receive Error Reception rejected because the transaction exceeded the limi...

Page 522: ...ssed with other than MH MR or MMR 15 63 TIFF Parameter Error The TIFF file sent as the attachment could not be received because the TIFF header is incorrect The TIFF file attachment is a type not supported The TIFF file attachment is corrupted Software error 15 64 TIFF Decompression Error The file received as an attachment caused the TIFF decompression error The TIFF format of the attachment is co...

Page 523: ...ion buffer is full and the destination could not be created this error may occur when receiving a transfer request or a request for notification of reception 15 91 Send Registration Error Could not receive the file for transfer to the final destination The format of the final destination or the transfer destination is incorrect Destinations are full so the final and transfer destinations could not...

Page 524: ...ile receiving Wait for the files in the queue to be sent Delete unnecessary files from memory Transfer the substitute reception files to an another fax machine if the machine s printer is busy or out of order Add an optional SAF memory card or hard disk 22 02 Tx or rx job stalled due to line disconnection at the other end The job started normally but did not finish normally data may or may not hav...

Page 525: ...he machine software resets itself after a fatal transmission error occurred Update the ROM Replace the FCU F0 xx V 34 modem error Replace the FCU F6 xx SG3 modem error Update the SG3 modem ROM Replace the SG3 board Check for line noise or other line problems Try communicating another V 8 V 34 fax ...

Page 526: ...her devices connected to the LAN can communicate through the LAN 1 Network settings on the PC Check the network settings on the PC Is the IP address registered in the TCP IP properties in the network setup correct Check the IP address with the administrator of the network 2 Check that PC can connect with the machine Use the ping command on the PC to contact the machine At the MS DOS prompt type pi...

Page 527: ...tor 1 E mail account on the server Make sure that the machine can log into the e mail server Check that the account and password stored in the server are the same as in the machine Ask the administrator to check Between machine and e mail server 2 E mail server Make sure that the client devices which have an account in the server can send receive e mail Ask the administrator to check Send a test e...

Page 528: ... receives the returned e mail if the communication is performed successfully Between e mail server and internet 3 Destination e mail address Make sure that the e mail address is actually used Check that the e mail address contains no incorrect characters such as spaces Between e mail server and internet Router settings Use the ping command to contact the router Check that other devices connected t...

Page 529: ... 3 Firewall NAT is installed Cannot breach the firewall Send by using another method Fax Internet Fax 4 Transmission sent manually Manual sending not supported 5 IP address of local machine registered Register the IP address 6 Remote terminal port number setting other than 1720 Send by specifying the port number 7 Specified port number correct Confirm the port number of the remote fax 8 DNS server...

Page 530: ...usy Check that the remote fax is switched on Request the network administrator to increase the bandwidth Raise the delay level IPFAX SW 01 Bit 0 to 3 11 Network bandwidth too narrow IP Fax bandwidth is the same as the DCS speed Set IP Fax SW00 Bit 6 to 1 12 Remote fax cancelled transmission Check whether the remote fax cancelled the transmission ...

Page 531: ... number 7 Firewall NAT is installed Cannot breach the firewall Send by using another method Fax Internet Fax 8 Transmission sent manually Manual sending not supported 9 IP address of local fax registered Register the IP address 10 DNS registered when host name specified Contact the network administrator 11 Remote fax a G3 fax Check that the remote fax is a G3 fax 12 G3 fax is connected to VoIP gat...

Page 532: ...nsmission sent manually Manual sending not supported 5 Gatekeeper installed correctly Contact the network administrator 6 Gatekeeper power switched on Contact the network administrator 7 IP address host name of Gatekeeper correct Check the IP address host name 8 DNS server registered when Gatekeeper host name specified Contact the network administrator 9 Enable H 323 SW is set to on Check the sett...

Page 533: ...whether the remote fax is a T38 terminal 14 Remote fax switched off or busy Contact the network administrator Request the system administrator to increase the bandwidth Raise the delay level IPFAX SW 01 Bit 0 to 3 15 Network bandwidth too narrow Lower the modem transmission baud rate IPFAX SW 05 16 Remote fax cancelled transmission Check whether the remote fax cancelled the transmission ...

Page 534: ...pecified at remote sender fax if required Request the sender to specify the port number 5 Specified port number correct if required Request the sender to check the port number 6 DNS server registered when host name specified on sender side Contact the network administrator The sender machine displays this error code if the sender fax is a Ricoh model Request the system administrator to increase th...

Page 535: ...ntact the network administrator 4 VoIP Gateway power switched on Contact the network administrator 5 IP address host name of specified VoIP Gateway correct on sender s side Request the remote fax to check the IP address host name 6 DNS server registered when host name specified on sender side Contact the network administrator 7 Network bandwidth too narrow Request the network administrator to incr...

Page 536: ...machine displays this error code when the sender fax is a Ricoh model 4 Power to Gatekeeper switched on Contact the network administrator The sender machine displays this error code when the sender fax is a Ricoh model 5 IP address host name of Gatekeeper correct on the sender s side Request the sender to check the IP address host name The sender machine displays this error code when the sender fa...

Page 537: ...ress 9 Local fax Alias number registered Register the Alias number Request the system administrator to increase the bandwidth 10 Network bandwidth too narrow Lower the start modem reception baud rate on the receiving side IPFAX SW06 11 Remote fax cancelled transmission Check whether the remote fax cancelled the transmission 12 Local fax registered in Gatekeeper Contact the network administrator Th...

Page 538: ...APPENDIX FAX SERVICE PROGRAM ONLY FOR D068 D069 ...

Page 539: ......

Page 540: ...System Switch 101 001 032 00 1F Change the bit switches for system settings for the fax option Bit Switches Ifax Switch 102 001 016 00 0F Change the bit switches for internet fax settings for the fax option Bit Switches Printer Switch 103 001 016 00 0F Change the bit switches for printer settings for the fax option Bit Switches Communication Switch 104 001 032 00 1F Change the bit switches for com...

Page 541: ...0 0F Change the bit switches for optional IP fax parameters Bit Switches 7 1 2 SP2 XXX RAM DATA 2 Mode No Function RAM Read Write 101 001 Change RAM data for the fax board directly Service RAM Addresses Memory Dump 102 001 G3 1 Memory Dump Print out RAM data for the fax board Service RAM Addresses G3 1 NCU Parameters 103 001 023 CC 01 22 NCU parameter settings for the standard G3 board NCU Paramet...

Page 542: ...lect Line Select the line type setting for the G3 1 line If the machine is installed on a PABX line select PABX PABX GND or PABX FLASH 002 PSTN Access Number Enter the PSTN access number for the G3 1 line 103 003 Memory Lock Disabled If the customer does not want to receive transmissions using Memory Lock on this line turn this SP on IPFAX Port Settings 001 H323 Port 002 SIP Port 003 RAS Port 004 ...

Page 543: ...ix FAX SW 201 001 032 00 1F 7 1 4 SP4 XXX ROM VERSIONS 4 Mode No Function 101 002 007 FCU ROM Version Displays the FCU ROM version 102 002 065 Error Codes Displays the latest 64 fax error codes 103 002 004 G3 1 ROM Version Displays the G3 1 modem version ...

Page 544: ... all files stored in the SAF memory Reset Bit Switches 103 001 Resets the bit switches and user parameters Factory setting 104 001 Resets the bit switches and user parameters user data in the SRAM and files in the SAF memory Reset All Bit Switches 105 001 Initializes all the current bit switch settings Reset Security Bit Switches 106 001 Initializes only the security bit switches If you select aut...

Page 545: ...r the G3 1 line 103 002 G3 1 1 Communication Prints the protocol dump list of the last communication for the G3 1 line All Files print out 105 001 Prints out all the user files in the SAF memory including confidential messages Do not use this function unless the customer is having trouble printing confidential messages or recovering files stored using the memory lock feature Journal Print out 001 ...

Page 546: ...Scanner 006 JOB SAF 007 Reconstruction 008 JBIG 009 G3CCU 010 Fax Job 011 CCU 107 012 Scanner Condition These log print out functions are for designer use only IP Protocol Dump List 001 All Communications Prints the protocol dump list of all communications for the IP fax line 108 002 1 Communication Prints the protocol dump list of the last communication for the IP fax line ...

Page 547: ...7 SP7 XXX TEST MODES These are the test modes for PTT approval 7 Function 101 G3 1 Modem Tests 102 G3 1 DTMF Tests 103 Ringer Test 104 G3 1 V34 S2400baud 105 G3 1 V34 S2800baud 106 G3 1 V34 S3000baud 107 G3 1 V34 S3200baud 108 G3 1 V34 S3429baud 109 Message Test ...

Page 548: ...ault settings for bit switches are not listed in this manual Refer to the System Parameter List printed by the machine 7 2 1 SYSTEM SWITCHES System Switch 00 SP No 1 101 001 No FUNCTION COMMENTS 0 Dedicated transmission parameter programming 0 Disabled 1 Enabled Set this bit to 1 before changing any dedicated transmission parameters Reset this bit to 0 after programming dedicated transmission para...

Page 549: ...sion records and ECM reception records 2 Rx level calculation Example 0000 32 V34 288 264 L 01 00 03 04 The four digit hexadecimal value N after L indicates the rx level The high byte is given first followed by the low byte Divide the decimal value of N by 16 to get the rx level In the above example the decimal value of N 0100 H is 256 So the actual rx level is 256 16 16 dB 3 Not used Do not chang...

Page 550: ...nge these settings 2 Force after transmission stall 0 Off 1 On With this setting on the machine resets itself automatically if a transmission stalls and fails to complete the job 3 5 Not used Do not change these settings 6 7 Memory read write by RDS Bit 7 0 Bit 6 0 Always disabled Bit 7 0 Bit 6 1 User selectable Bit 7 1 Bit 6 0 User selectable Bit 7 1 Bit 6 1 Always enabled 0 0 All RDS systems are...

Page 551: ...nge these settings 3 Printing dedicated tx parameters on Quick Speed Dial Lists 0 Disabled 1 Enabled 1 Each Quick Speed dial number on the list is printed with the dedicated tx parameters 10 bytes each The first 10 bytes of data are the programmed dedicated tx parameters 34 bytes of data are printed the other 24 bytes have no use for service technicians 4 7 Not used Do not change these settings Sy...

Page 552: ... reports will not be printed 1 Error reports will be printed automatically after failed communications 3 Printing of the error code on the error report 0 No 1 Yes 1 Error codes are printed on the error reports 4 Not used Do not change this setting 5 Power failure report 0 Disabled 1 Enabled 1 A power failure report will be automatically printed after the power is switched on if a fax message disap...

Page 553: ...ialing on the ten key pad when the external telephone is off hook 0 Disabled 1 Enabled 0 Prevents dialing from the ten key pad while the external telephone is off hook Use this setting when the external telephone is not by the machine or if a wireless telephone is connected as an external telephone 1 The user can dial on the machine s ten key pad when the handset is off hook 5 On hook dial 0 Disab...

Page 554: ...l handset goes off hook 0 Manual tx and rx operation 1 Memory tx and rx operation the display remains the same 0 Manual tx and rx are possible while the external handset is off hook However memory tx is not possible 1 The display stays in standby mode even when the external handset is used so that other people can use the machine for memory tx operation Note that manual tx and rx are not possible ...

Page 555: ...a 06 Denmark 17 New Zealand 07 Finland 18 Singapore 08 Ireland 19 Malaysia 09 Norway 1A China 0A Sweden 1B Taiwan 0B Switz 1C Korea 0C Portugal 20 Turkey 0D Holland 21 Greece 0E Spain 22 Hungary 0F Israel 23 Czech 0 7 10 24 Poland This country area code determines the factory settings of bit switches and RAM addresses However it has no effect on the NCU parameter settings and communication paramet...

Page 556: ...ge this bit to 1 if the TTI overprints information that the customer considers to be important G3 transmissions 1 Not used Japan Only 2 7 Not used Do not change the factory settings System Switch 12 SP No 1 101 019 No FUNCTION COMMENTS 0 7 TTI printing position in the main scan direction TTI 08 to 92 BCD mm Input even numbers only This setting determines the print start position for the TTI from t...

Page 557: ...ickly because the 5V power supply is active even in the Energy Saver mode 2 3 Not used Do not change these settings 4 5 Interval for preventing the machine from entering Energy Saver mode if there is a pending transmission file Bit 5 0 Bit 4 0 1 min Bit 5 0 Bit 4 1 30 min1 Bit 5 1 Bit 4 0 1 hour Bit 5 1 Bit 4 1 24 hours If there is a file waiting for transmission the machine does not go to Energy ...

Page 558: ...witch 17 Not used do not change these settings System Switch 18 Not used do not change these settings System Switch 19 SP No 1 101 026 No FUNCTION COMMENTS 0 6 Not used Do not change the settings 7 Special Original mode 0 Disabled 1 Enabled 1 If the customer frequently wishes to transmit a form or letterhead which has a colored or printed background change this bit to 1 Original 1 and Original 2 c...

Page 559: ...esirable scanning image quality when the text mode is selected with the operation panel 2 3 Image Quality in Photo mode Bit 3 0 Bit 2 0 Photo Diffusion Bit 3 0 Bit 2 1 Photo Dithering This setting determines the desirable scanning image quality when the photo mode is selected with the operation panel Image Quality in Special Original mode This setting determines the desirable scanning image qualit...

Page 560: ... communication 1 Codes are switched off no display 1 Not used Do not change this setting 2 Destination telephone number display limitation 0 OFF 1 ON When 1 is selected the destination telephone number display is limited and redial is disabled 3 Operation selection without PIN code registered 0 Transmission interrupted 1 No interrupted transmission 0 When 0 is selected without PIN code registratio...

Page 561: ...he oldest communication records Note This setting is effective only when Automatic Journal printout is enabled but the machine cannot print the report e g no paper 1 Action when the SAF memory has become full during scanning 0 The current page is erased 1 The entire file is erased 0 If the SAF memory becomes full during scanning the successfully scanned pages are transmitted 1 If the SAF memory be...

Page 562: ... this bit at 0 default setting 5 7 Not used Do not change the settings System Switch 1F SP No 1 101 032 No FUNCTION COMMENTS 0 Not used Do not change the settings 1 Report printout after an original jam during SAF storage or if the SAF memory fills up 0 Enabled 1 Disabled 0 When an original jams or the SAF memory overflows during scanning a report will be printed Change this bit to 1 if the custom...

Page 563: ...gs 7 Action when a fax SC has occurred 0 Automatic reset 1 Fax unit stops 0 When the fax unit detects a fax SC code other than SC1201 and SC1207 the fax unit automatically resets itself 1 When the fax unit detects any fax SC code the fax unit stops Cross Reference Fax SC codes See Troubleshooting ...

Page 564: ...on of TX Attachment File These settings set the maximum resolution of the original that the destination can receive 0 200x100 Standard 1 200x200 Detail 2 200x400 Fine 3 300 x 300 Reserve 4 400 x 400 Super Fine 5 600 x 600 Reserve 6 Reserve 0 Not selected 1 Selected If more than one of these three bits is set to 1 the higher resolution has priority For example if both Bit 0 and Bit 2 are set to 1 t...

Page 565: ...nder and receiver to determine the setting mail cannot negotiate between terminals the mm inch selection is determined by the sender fax When this switch is Off 0 Images scanned in inches are sent in inches Images scanned in mm are sent in mm Images received in inches are transmitted in inches Images received in mm are transmitted in mm When this switch is On 1 Images scanned in inches are sent in...

Page 566: ...itch On 1 the From address and Subject address are printed as header information When a mail with only binary data is received a TIFF F file for example this setting is ignored and no header is printed Output from Attached Document at E mail TX Error 1 This setting determines whether only the first page or all pages of an e mail attachment are printed at the sending station when a transmission err...

Page 567: ... Disposition Automatic action MDN send automatically displayed The displayed string is included in the Subject string 10 Reserved 11 Reserved A mail requesting a Return Receipt sent from an IFAX with this switch set to 00 for dispatched received by Microsoft Outlook 2000 may cause an error If any setting other than displayed 01 causes a problem change the setting to 01 to enable normal sending of ...

Page 568: ...NCTION COMMENTS Subject for Delivery TX Memory Transfer 0 This setting determines whether the RTI CSI registered on this machine or the RTI CSI of the originator is used in the subject lines of transferred documents 0 Puts the RTI CSI of the originator in the Subject line If this is used either the RTI or CSI is used Only one of these can be received for use in the subject line 1 Puts the RTI CSI ...

Page 569: ...n the RX system is set up for memory sending delivery by F code sending with SMTP RX and when operators are using FOL to prevent problems when receiving transmissions 2 7 Not Used I fax Switch 05 SP No 1 102 006 No FUNCTION COMMENTS Mail Addresses of SMTP Broadcast Recipients 0 Determines whether the e mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol ar...

Page 570: ...s to send later for transmission to more than one location and also holds incoming messages if they cannot be printed When the amount of SAF memory available falls below this setting mail can no longer be received received mail is then stored on the mail server 00 FF 0 to 1024 KB HEX The hexadecimal number you enter is multiplied by 4 KB to determine the amount of memory I fax Switch 09 SP No 1 10...

Page 571: ... Not used do not change the settings SP No 1 102 014 I fax Switch 0E Not used do not change the settings SP No 1 102 015 I fax Switch 0F SP No 1 102 016 No FUNCTION COMMENTS Delivery Method for SMTP RX Files 0 This setting determines whether files received with SMTP protocol are delivered or output immediately 0 Off Files received via SMTP are output immediately without delivery 1 On Files receive...

Page 572: ...pages that have been split because the size of the paper is smaller than the size of the document received When A5 is used to print an A4 size document for example 1 Repetition of data when the received page is longer than the printer paper 0 Off 1 On 1 Default 10 mm of the trailing edge of the previous page are repeated at the top of the next page 0 The next page continues from where the previous...

Page 573: ...ll not be used for printing fax messages and reports Do not disable usage for a paper feed station which has been specified by User Parameter Switch 0F 15 or which is used for the Specified Cassette Selection feature 2 7 Not used Do not change the settings Printer Switch 03 SP No 1 103 004 No FUNCTION COMMENTS 0 Length reduction of received data 0 Disabled 1 Enabled 0 Incoming pages are printed wi...

Page 574: ...an A4 then the 10 mm are cut and only 1 page prints If the received document is 10 mm longer than A4 then the document is split into 2 pages Printer Switch 04 SP No 1 103 005 No FUNCTION COMMENTS Maximum reducible length when length reduction is enabled with switch 03 0 above Maximum reducible length Paper length N x 5mm N is the decimal value of the binary setting of bits 0 to 4 Bit 4 Bit 3 Bit 2...

Page 575: ...etting Printer Switch 05 Not used do not change the settings Printer Switch 06 SP No 1 103 007 No FUNCTION COMMENTS 0 Printing while a paper cassette is pulled out when the Just Size Printing feature is enabled 0 Printing will not start 1 Printing will start if another cassette has a suitable size of paper based on the paper size selection priority tables Cross reference Just size printing on off ...

Page 576: ...s where communication failure occurred are printed on the Communication Failure Report 5 7 Not used Do not change the settings Printer Switch 08 Not used do not change the settings SP No 1 103 009 Printer Switch 09 Not used do not change the settings SP No 1 103 010 Printer Switch 0A Not used do not change the settings SP No 1 103 011 Printer Switch 0B Not used do not change the settings SP No 1 1...

Page 577: ... size paper 2 Page separation 0 Enabled 1 Disabled 1 If all paper sizes in the machine require page separation to print a received fax message the machine does not print the message Substitute Reception is used After a larger size of paper is set in a cassette the machine automatically prints the fax message 3 4 Printing the sample image on reports Bit 4 0 Bit 3 0 The upper half only Bit 4 0 Bit 3...

Page 578: ...Only the last page is reduced to fit the selected paper size when page separation has taken place Other pages are printed without reduction Printer Switch 0F SP No 1 103 016 No FUNCTION COMMENTS 0 1 Smoothing feature Bit 1 0 Bit 0 0 Disabled Bit 1 0 Bit 0 1 Disabled Bit 1 1 Bit 0 0 Enabled Bit 1 1 Bit 0 1 Not used 0 0 0 1 Disable smoothing if the machine receives halftone images from other manufac...

Page 579: ...t 3 0 Bit 2 0 MH only Bit 3 0 Bit 2 1 MH MR Bit 3 1 Bit 2 0 MH MR MMR Bit 3 1 Bit 2 1 MH MR MMR JBIG These bits determine the compression capabilities to be used in the transmission and to be declared in phase B handshaking of the T 30 protocol 4 Not used Do not change the settings 5 JBIG compression method Reception 0 Only basic supported 1 Basic and optional both supported Change the setting whe...

Page 580: ...6 1 Not used The setting determined by these bits is informed to the transmitting terminal in the pre message protocol exchange in the DIS NSF frames Communication Switch 02 SP No 1 104 003 No FUNCTION COMMENTS If there are more consecutive error lines in the received page than the threshold the machine will send a negative response The Low and High threshold values depend on the sub scan resoluti...

Page 581: ...es RTN or PIN This bit is ignored for memory transmissions or if ECM is being used 4 7 Not used Do not change the settings Communication Switch 03 SP No 1 104 004 No FUNCTION COMMENTS 0 7 Maximum number of page retransmissions in a G3 memory transmission 00 FF Hex times This setting is not used if ECM is switched on Default setting 03 H Communication Switch 04 Not used do not change the settings C...

Page 582: ...alue with this switch x 2 sec Communication Switch 0A SP No 1 104 011 No FUNCTION COMMENTS 0 Point of resumption of memory transmission upon redialing 0 From the error page 1 From page 1 0 The transmission begins from the page where transmission failed the previous time 1 Transmission begins from the first page using normal memory transmission 1 7 Not used Do not change the settings Communication ...

Page 583: ...fax messages If this setting is kept at 0 the machine will detect ringing signals and go into receive mode even if there is no memory available This will result in communication failure Communication Switch 0E SP No 1 104 015 No FUNCTION COMMENTS 0 7 Minimum interval between automatic dialing attempts 06 to FF Hex unit 2 s e g 06 H 12 s This value is the minimum time that the machine waits before ...

Page 584: ...04 021 No FUNCTION COMMENTS 0 Inch to mm conversion during transmission 0 Disabled 1 Enabled 0 In immediate transmission data scanned in inch format are transmitted without conversion In memory transmission data stored in the SAF memory in mm format are transmitted without conversion Note When storing the scanned data into SAF memory the fax unit always converts the data into mm format 1 The machi...

Page 585: ...Not used do not change the settings Communication Switch 17 Not used do not change the settings Communication Switch 18 Not used do not change the settings Communication Switch 19 Not used do not change the settings Communication Switch 1A Not used do not change the settings Communication Switch 1B SP No 1 104 028 No FUNCTION COMMENTS 0 7 Extension access code 0 to 7 to turn V 8 protocol On Off 0 ...

Page 586: ...mmunication switch 1B Example If 8 is the PSTN access code set bit 0 to 1 When the machine detects 8 as the first dialed number it automatically disables V 8 protocol If 9 is the PSTN access code use bit 1 2 7 Not used Do not change the settings Communication Switch 1D Not used do not change the settings Communication Switch 1E Not used do not change the settings Communication Switch 1F Not used d...

Page 587: ...fter testing 2 Monitor speaker during memory transmission 0 Disabled 1 Enabled 1 The monitor speaker is enabled during memory transmission 3 7 Not used Do not change the settings G3 Switch 01 SP No 1 105 002 No FUNCTION COMMENTS 0 3 Not used Do not change the settings 4 DIS frame length 0 10 bytes 1 4 bytes 1 The bytes in the DIS frame after the 4th byte will not be transmitted set to 1 if there a...

Page 588: ...led Refer to Appendix B in the Group 3 Facsimile Manual for details about Short Preamble G3 Switch 03 SP No 1 105 004 No FUNCTION COMMENTS 0 DIS detection number Echo countermeasure 0 1 1 2 0 The machine will hang up if it receives the same DIS frame twice 1 Before sending DCS the machine will wait for the second DIS which is caused by echo on the line 1 Not Used Do not change the settings 2 V 8 p...

Page 589: ...a CTC to drop back the modem rate after receiving four PPRs PPR CTC These are ECM protocol signals This bit is not effective in V 34 communications 5 Modem rate used for the next page after receiving a negative code RTN or PIN 0 No change 1 Fallback 1 The machine s tx modem rate will fall back before sending the next page if a negative code is received This bit is ignored if ECM is being used 6 No...

Page 590: ...m G3 Switch 04 SP No 1 105 005 No FUNCTION COMMENTS 0 3 Training error detection threshold 0 F Hex 0 15 bits If the number of error bits in the received TCF is below this threshold the machine informs the sender that training has succeeded 4 7 Not used Do not change the settings ...

Page 591: ... 1 1 16 8k 1 0 0 0 19 2k 1 0 0 1 21 6k 1 0 1 0 24 0k 1 0 1 1 26 4k 1 1 0 0 28 8k 1 1 0 1 31 2k 1 1 1 0 33 6k 0 3 Other settings Not used These bits set the initial starting modem rate for transmission Use the dedicated transmission parameters if you need to change this for specific receivers If a modem rate 14 4 kbps or slower is selected V 8 protocol should be disabled manually Cross reference V ...

Page 592: ...4 5 Initial modem type for 9 6 k or 7 2 kbps Bit 5 0 Bit 4 0 V 29 Bit 5 0 Bit 4 1 V 17 Bit 5 1 Bit 4 0 V 34 Bit 5 1 Bit 4 1 Reserved These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate is set at these speeds 6 7 Not used Do not change the settings ...

Page 593: ... 1 0 14 4k 0 1 1 1 16 8k 1 0 0 0 19 2k 1 0 0 1 21 6k 1 0 1 0 24 0k 1 0 1 1 26 4k 1 1 0 0 28 8k 1 1 0 1 31 2k 1 1 1 0 33 6k 0 3 Other settings Not used These bits set the initial starting modem rate for reception Use a lower setting if high speeds pose problems during reception If a modem rate 14 4 kbps or slower is selected V 8 protocol should be disabled manually Cross reference V 8 protocol on o...

Page 594: ...rotocol must be disabled manually Cross reference V 8 protocol on off G3 switch 03 bit2 G3 Switch 07 SP No 1 105 008 No FUNCTION COMMENTS 0 1 PSTN cable equalizer tx mode Internal Bit 1 0 Bit 0 0 None Bit 1 0 Bit 0 1 Low Bit 1 1 Bit 0 0 Medium Bit 1 1 Bit 0 1 High Use a higher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone ex...

Page 595: ...c Modem rate fallback occurs frequently This setting is not effective in V 34 communicatio 4 PSTN cable equalizer V 8 V 17 rx mode External 0 Disabled 1 Enabled Keep this bit at 1 5 Not used Do not change the settings 6 Parameter selection for dial tone detection 0 Normal parameter 1 Specific parameter 0 This uses the fixed table in the ROM for dial tone detection 1 This uses the specific paramete...

Page 596: ...mode 3 Not used Do not change the settings 4 Maximum allowable frame interval during image data reception 0 5 s 1 13 s This bit set the maximum interval between EOL end of line signals and the maximum interval between ECM frames from the other end Try using a longer setting if error code 0 21 is frequent 5 Not used Do not change the settings 6 Reconstruction time for the first line in receive mode...

Page 597: ...terval High order bit 3000 2250ms 3000 50xNms 3000 50 x Nms 0F 3000 ms N FF 2250 ms 0 7 Low order bit 00 0E 3000 3700ms 3000 50xNms 3000 50 x Nms 0F 3000 ms N 0F 3700 ms G3 Switch 0F SP No 1 105 016 No FUNCTION COMMENTS 0 Alarm when an error occurred in Phase C or later 0 Disabled 1 Enabled If the customer wants to hear an alarm after each error communication change this bit to 1 1 Alarm when the ...

Page 598: ...ix Fax Service Program 2 3 Not used Do not change the settings 4 Sidaa manual calibration setting 0 Off 1 On 1 manually calibrates for communication with a line whose current change occurs such as an optical fiber line 5 6 Not used Do not change the settings ...

Page 599: ...on via the gatekeeper for IP Fax 5 IP Fax T30 bit signal reverse 0 LSB first 1 MSB first Reverses the T30 bit signal 6 IP Fax max bit rate setting 0 Not affected 1 Affected When 0 is selected the max bit rate does not affect the value of the DIS DCS When 1 is selected the max bit rate affects the value of the DIS DCS 7 IP Fax received telephone number confirmation 0 No confirmation 1 Confirmation ...

Page 600: ...led increase the number of redundant packets Level 1 to 2 3 Redundant packets Level 3 4 Redundant packets 4 7 IP Fax preamble wait time setting Selects the preamble wait time 00 to 0f There are 16 values in this 4 bit binary switch combination Waiting time set value level x 100 ms Max 0f 1500 ms Min 00 No wait time The default is 0000 00H IP Fax Switch 02 SP No 1 111 003 No FUNCTION COMMENTS 0 IP ...

Page 601: ...23 or no tunneled H 245 is transmitted via CCM 4 Message reception selection from non registered SIP server 0 Answer 1 Not answer 0 This answers the INVITE message from the SIP server not registered for the machine 1 This does not receive the INVITE message from the SIP server not registered for the machine and send a refusal message 5 ECM communication setting 0 No limit for image compression 1 L...

Page 602: ...3 non standard 2 Not used Do not change this setting 3 ECM frame size selection at transmitting 0 256byte 1 64byte Selects the ECM frame size for sending 4 DIS detection times for echo prevention 0 1 time 1 2 times Sets the number of times for DIS to detect echoes 5 CTC transmission selection 0 PPRx1 1 PPRx4 When 0 is selected the transmission condition is decided by error frame numbers When 1 is ...

Page 603: ...Not used Do not change these settings IP Fax Switch 05 SP No 1 111 006 No FUNCTION COMMENTS Modem bit rate setting for transmission Sets the modem bit rate for transmission The default is 0110 14 4K bps Bit 4 Bit 3 Bit 2 Bit 1 0 0 0 1 2400 bps 0 0 1 1 4800 bps 0 0 1 1 7200 bps 0 1 0 0 9600 bps 0 1 0 1 12 0 Kbps 0 1 1 0 14 4 Kbps 0 1 1 1 16 8 Kbps 1 0 0 0 19 2 Kbps 1 0 0 1 21 6 Kbps 0 3 1 0 1 0 24 ...

Page 604: ...28 8 Kbps 1 1 0 1 31 2 Kbps 1 1 1 0 33 6 Kbps 4 5 Modem setting for transmission Sets the modem for transmission The default is 00 V29 Bit 5 0 Bit 4 0 V29 Bit 5 0 Bit 4 1 V17 Bit 5 1 Bit 4 0 V34 Bit 5 1 Bit 4 1 Not used V34 is not supported for IP Fax communication 6 7 Not used Do not change these settings ...

Page 605: ...Sets the modem bit rate for reception The default is 0110 14 4K bps Bit 3 Bit 2 Bit 1 Bit 0 0 0 0 1 2400 bps 0 0 1 0 4800 bps 0 0 1 1 7200 bps 0 1 0 0 9600 bps 0 1 0 1 12 0 Kbps 0 1 1 0 14 4 Kbps 0 1 1 1 16 8 Kbps 1 0 0 0 19 2 Kbps 1 0 0 1 21 6 Kbps 1 0 1 0 24 0 Kbps 1 0 1 1 26 4 Kbps 1 1 0 0 28 8 Kbps 1 1 0 1 31 2 Kbps 1 1 1 0 33 6 Kbps 0 3 ...

Page 606: ...dem setting for reception Sets the modem type for reception The default is 0100 V27ter V29 V17 Bit 7 Bit 6 Bit 5 Bit 4 0 0 0 1 V27ter 0 0 1 0 V27ter V29 0 0 1 1 V27ter V29 V33 invalid 0 1 0 0 V27ter V29 V17 0 1 0 1 V27ter V29 V17 V34 4 7 V34 is not supported for IP Fax communication ...

Page 607: ...sed Do not change this setting 3 Hang up setting at DIS reception disabled 0 No hang up 1 Hang up after transmitting DCN Sets whether the machine disconnects after DIS reception 4 Number of times for training 0 1 time 1 2 times Selects the number of times training is done at the same bit rate 5 Space CSI transmission setting at no CSI registration 0 Not transmitted 1 Transmitted When 0 is selected...

Page 608: ...4 timer The default is 00 3 seconds Bit 3 0 Bit 2 0 3 sec Bit 3 0 Bit 2 1 3 5 sec Bit 3 1 Bit 2 0 4 sec Bit 3 1 Bit 2 1 5 sec 4 5 T0 timer adjustment Bit 5 0 Bit 4 0 75 sec Bit 5 0 Bit 4 1 120 sec Bit 5 1 Bit 4 0 180 sec Bit 5 1 Bit 4 1 240 sec Adjusts the fail safe timer This timer sets the interval between setup data transmission and T 38 phase decision If your destination return is late on the ...

Page 609: ...103 can be used this will be indicated in the Remarks column The RAM is programmed in hex code unless BCD is included in the Unit column Address Function Country Area code for NCU parameters Use the Hex value to program the country area code directly into this address or use the decimal value to program it using SP2 103 001 Country Area Decimal Hex Country Area Decimal Hex France 00 00 USA 17 11 G...

Page 610: ...s disabled Line current is not detected if 680501 contains FF 680504 PSTN dial tone frequency upper limit high byte 680505 PSTN dial tone frequency upper limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 680506 PSTN dial tone frequency lower limit high byte 680507 PSTN dial tone frequency lower limit low byte Hz BCD If both addresses contain FF H tone detection is dis...

Page 611: ...f detection time 20 ms 680511 PSTN detection time for silent period after ring back tone detected LOW 20 ms 680512 PSTN detection time for silent period after ring back tone detected HIGH 20 ms 680513 PSTN busy tone frequency upper limit high byte 680514 PSTN busy tone frequency upper limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 680515 PSTN busy tone frequency lo...

Page 612: ...ed 68051B PABX dial tone detection time 68051C PABX dial tone reset time LOW 68051D PABX dial tone reset time HIGH 68051E PABX dial tone continuous tone time 68051F PABX dial tone permissible drop time If 68051B contains FF the machine pauses for the pause time 680520 680521 680520 PABX wait interval LOW 680521 PABX wait interval HIGH 20 ms 680522 PABX ringback tone detection time 20 ms 680523 PAB...

Page 613: ...n is disabled 680528 PABX busy tone frequency lower limit high byte 680529 PABX busy tone frequency lower limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 68052A Busy tone ON time range 1 68052B Busy tone OFF time range 1 68052C Busy tone ON time range 2 68052D Busy tone OFF time range 2 68052E Busy tone ON time range 3 20 ms 68052F Busy tone OFF time range 3 680530 ...

Page 614: ...International dial tone frequency upper limit high byte 680535 International dial tone frequency upper limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 680536 International dial tone frequency lower limit high byte 680537 International dial tone frequency lower limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 680538 International dial t...

Page 615: ...ry dial tone lower frequency limit HIGH 680542 Country dial tone lower frequency limit LOW Hz BCD If both addresses contain FF H tone detection is disabled 680543 Country dial tone detection time 680544 Country dial tone reset time LOW 680545 Country dial tone reset time HIGH 20 ms If 680543 contains FF the machine pauses for the pause time 680548 680549 680546 Country dial tone continuous tone ti...

Page 616: ...D Time between final OHDI relay closure and DO relay opening or closing 1 ms See Notes 3 6 and 8 SP2 103 015 parameter 14 This parameter is only valid in Europe 68054E Minimum pause between dialed digits pulse dial mode See Note 3 and 8 SP2 103 016 parameter 15 68054F Time waited when a pause is entered at the operation panel 20 ms SP2 103 017 parameter 16 See Note 3 680550 DTMF tone on time SP2 1...

Page 617: ... Note 5 680555 ISDN DTMF tone attenuation level after dialling dBm x 0 5 See Note 5 680556 Not used Do not change the settings 680557 Time between 68054Dh NCU parameter 14 and 68054Eh NCU parameter 15 1 ms This parameter takes effect when the country code is set to France 680558 Not used Do not change the setting 680559 Grounding time ground start mode 20 ms The Gs relay is closed for this interva...

Page 618: ...Bit 7 0 Bit 6 0 Bit 5 0 25 0 dBm Bit 7 0 Bit 6 0 Bit 5 1 35 0 dBm Bit 7 0 Bit 6 1 Bit 5 0 30 0 dBm Bit 7 1 Bit 6 0 Bit 5 0 40 0 dBm Bit 7 1 Bit 6 1 Bit 5 0 49 0 dBm Bits 2 0 See Note 2 68055F To 680564 Not used Do not change the settings 680565 Long distance call prefix HIGH BCD 680566 Long distance call prefix LOW BCD For a code of 0 680565 FF 680566 FF 680567 to 680571 Not used Do not change the...

Page 619: ... required length of the first ring 20 ms See Note 4 SP2 103 008 parameter 07 680578 Minimum required length of the second and subsequent rings 20 ms SP2 103 009 parameter 08 680579 Ringing signal detection reset time LOW SP2 103 010 parameter 09 68057A Ringing signal detection reset time HIGH 20 ms SP2 103 011 parameter 10 68057B to 680580 Not used Do not change the settings 680581 Interval betwee...

Page 620: ...detection frequency upper limit high byte 6805A2 Acceptable CED detection frequency upper limit low byte BCD Hz If both addresses contain FF H tone detection is disabled 6805A3 Acceptable CED detection frequency lower limit high byte 6805A4 Acceptable CED detection frequency lower limit low byte BCD Hz If both addresses contain FF H tone detection is disabled 6805A5 CED detection time 20 ms 20 ms ...

Page 621: ... of CNG cycles required for detection The data is coded in the same way as address 680533 6805AE Not used Do not change the settings 6805AF Acceptable AI short protocol tone 800Hz detection frequency upper limit high byte 6805B0 Acceptable AI short protocol tone 800Hz detection frequency upper limit low byte Hz BCD If both addresses contain FF H tone detection is disabled 6805B1 Acceptable AI shor...

Page 622: ... 2100 Hz tone transmission level N6805B4 0 5N 6805B6 3 dB See Note 7 6805B7 PABX Tx level from the modem dBm 6805B8 PABX 1100 Hz tone transmission level N 6805B7 0 5N 6805B8 dB 6805B9 PABX 2100 Hz tone transmission level N 6805B7 0 5N 6805B9 dB 6805BD Modem turn on level incoming signal detection level 37 0 5N dBm 6805BE to 6805C6 Not used Do not change the settings 6805C7 Bits 0 to 3 Not used Bit...

Page 623: ...ts the call signal impedance Bit 3 1 RZ 1 Composite 0 Auto Bit 0 1 Fixed 0 Use RDTP Bit 0 sets the ring detection method Bit 1 sets the ring detection method when fixed Bit 1 1 Use RDTN 6805E5 Bits 2 to 7 Not used If any setting is changed select a setting that is higher than the default setting NOTES 1 If a setting is not required store FF in the address 2 Italy and Belgium only RAM address 68055...

Page 624: ...specified by this parameter 5 The calculated level must be between 0 and 10 The attenuation levels calculated from RAM data are High frequency tone 0 5 x N680552 680554 3 5 dBm 0 5 x N680555 dBm Low frequency tone 0 5 x N680552 680554 N680553 3 5 dBm 0 5 x N680555 N680553 dBm N680552 for example means the value stored in address 680552 H 6 68054A Europe Between Ds opening and Di opening France Bet...

Page 625: ...t 0 of System Bit Switch 00 to 1 2 Enter Address Book Management mode User Tools System Settings Administrator Tools Address Book Management 3 Select the address book that you want to program 4 Press the Dest Key to enter the fax and e mail parameter settings 5 For the fax parameter select Fax Settings for the E mail parameter select E mail Settings 6 Press the OK key and then press Start key Make...

Page 626: ...l the parameters are disabled Switch 00 FUNCTION AND COMMENTS ITU T T1 time for PSTN G3 mode If the connection time to a particular terminal is longer than the NCU parameter setting adjust this byte The T1 time is the value stored in this byte in hex code multiplied by 1 second Range 0 to 120 s 00h to 78h FFh The local NCU parameter factory setting is used Do not program a value between 79h and FE...

Page 627: ... 0 0 0 1 1 3 0 0 1 0 0 4 0 1 1 1 1 15 0 4 1 1 1 1 1 Disabled If communication with a particular remote terminal often contains errors the signal level may be inappropriate Adjust the Tx level for communications with that terminal until the results are better If the setting is Disabled the NCU parameter 01 setting is used Do not use settings other than listed on the left ...

Page 628: ...igher setting if there is signal loss at higher frequencies because of the length of wire between the modem and the telephone exchange when calling the number stored in this Quick Speed Dial Also try using the cable equalizer if one or more of the following symptoms occurs Communication error with error codes such as 0 20 0 23 etc Modem rate fallback occurs frequently Do not use settings other tha...

Page 629: ...200 1 0 0 1 21600 1 0 1 0 24000 1 0 1 1 26400 1 1 0 0 28800 1 1 0 1 31200 1 1 1 0 33600 1 1 1 1 Disabled 0 3 Other settings Not used If training with a particular remote terminal always takes too long the initial modem rate may be too high Reduce the initial Tx modem rate using these bits For the settings 14 4 or kbps slower Switch 04 bit 4 must be changed to 0 Do not use settings other than liste...

Page 630: ... 0 Bit 2 1 Second DIS or NSF Bit 3 1 Bit 2 0 Not used Bit 3 1 Bit 2 1 Disabled 0 1 Use this setting if echoes on the line are interfering with the set up protocol at the start of transmission The machine will then wait for the second DIS or NSF before sending DCS or NSS If the setting is Disabled the bit switch setting is used 4 V 8 protocol 0 Off 1 Disabled If transmissions to a specific destinat...

Page 631: ... particular terminal use the 0 0 setting V 8 V 34 protocol and JBIG compression are automatically disabled if ECM is disabled If the setting is Disabled the bit switch setting is used Switch 04 Not used do not change the settings Switch 05 Not used do not change the settings Switch 06 Not used do not change the settings Switch 07 Not used do not change the settings Switch 08 Not used do not change...

Page 632: ...ending 1 MR Compression mode for e mail attachments 0 Off 1 On Switches MR compression on and off for files attached to e mails for sending 2 MMR Compression mode for e mail attachments 0 Off 1 On Switches MMR compression on and off for files attached to e mails for sending 3 6 Not used Do not change these settings 7 Designates the bits to reference for compression method of e mail attachments 0 R...

Page 633: ...f 1 On Sets the original width of the e mail attachment as B4 2 Original width of e mail attachment A3 0 Off 1 On Sets the original width of the e mail attachment as A3 3 6 Not used Do not change these settings 7 Designates the bits to reference for original size of e mail attachments 0 Registered Bit 0 to 6 1 No registration The 0 selection default references the settings for Bits 00 01 02 above ...

Page 634: ...2 Line resolution of e mail attachment 200 x 400 0 Off 1 On Sets the line resolution of the e mail attachment as 200 x 400 3 Not used Do not change these settings 4 Line resolution of e mail attachment 400 x 400 0 Off 1 On Sets the line resolution of the e mail attachment as 400 x 400 5 6 Not used Do not change these settings 7 Designates the bits to reference for original size of e mail attachmen...

Page 635: ...ttaches the demand of reception confirmation to a message when transmitting This machine updates the reception capability to the address book when receiving 1 7 Not used Do not change these settings Switch 05 No FUNCTION COMMENTS 0 Directr transmission selection to SMTP server 0 ON 1 OFF Allows or does not allow the direct transmission to SMTP server 1 7 Not used Do not change these settings Switc...

Page 636: ...rwegian Bit10 Danish Bit11 Finnish Bit12 Czech Bit13 Hungarian Bit14 Polish Bit15 Portuguese Bit16 Russian Bit17 Traditional Chinese Bit18 Simplified Chinese Bit19 Hangul 680018 H Total program checksum low 680019 H Total program checksum high 680020 to 68003F H System bit switches 680050 to 68005F H Printer bit switches 680060 to 68007F H Communication bit switches 680080 to 68008F H G3 bit switc...

Page 637: ...ate transmissions 0 Off 1 On Bit 6 Not used Bit 7 Journal 0 Off 1 On 6800D4 H User parameter switch 04 SWUSR_04 Automatic report printout Bit 0 Not used Bit 1 Automatic communication failure report and transfer result report output 0 Off 1 On Bits 2 to 3 Not used Bit 4 Indicates the parties 0 Not indicated 1 Indicated Bit 5 Include sender s name on reports 0 Off 1 On Bit 6 Not used Bit 7 Inclusion...

Page 638: ...rs whose RTIs CSIs are not specified for this feature are accepted Bits 3 to 7 Not used 6800D9 H User parameter switch 09 SWUSR_09 Not used 6800DA H User parameter switch 10 SWUSR_0A Bits 0 to 2 Not used Bit 3 Page reduction 0 Off 1 On Bits 4 and 5 Not used Bit 6 Use both e mail notification and printed reports to confirm the transmission results 0 Off 1 On Bit 7 Not used 6800DB H User parameter s...

Page 639: ...parameter list Bits 0 and 1 Not used Bit 2 Paper size selection priority for an A4 size fax message when A4 LT size paper is not available 0 A3 has priority 1 B4 has priority Bits 3 to 7 Not used 6800E1 H User parameter switch 17 SWUSR_11 Bit 0 Not used Bit 1 Disable Broadcasting To avoid accidentally specifying multiple destinations users can disable broadcasting They cannot specify group destina...

Page 640: ...printed on the user parameter list 0 Off 1 On Bit 4 Reduction of sample images on reports to 50 in the main scan and sub scan directions This switch is not printed on the user parameter list 0 Technician adjustment printer switch 0E bits 3 and 4 1 50 reduction Bit 5 Use of A5 size paper for reports This switch is not printed on the user parameter list 0 Off 1 On Bits 6 and 7 Not used 6800E4 H User...

Page 641: ...er the fax number again to confirm the destination is correct Tx is disabled if the confirmation fax number does not match the first fax number This function prevents faxes from being sent to the incorrect destination 6800E7 H User parameter switch 23 SWUSR_17 Not used 6800E8 H User parameter switch 24 SWUSR_18 Not used 6800E9 H User parameter switch 25 SWUSR_19 Bits 0 to 3 Not used Bit 4 RDS oper...

Page 642: ...x number SP3 101 6801B0 to 6801B9 H Own fax PABX extension number 6801BA to 6801C3 H Own fax number PSTN Not used 6801C4 to 6801D7 H Own fax number ISDN G4 Not used 6801D8 to 6801E3 H The first subscriber number ISDN G3 Not used 6801E4 to 6801EF H The second subscriber number ISDN G3 Not used 6801F0 to 6801FB H The first subscriber number ISDN G4 Not used 6801FC to 680207 H The second subscriber n...

Page 643: ...680387 H 00 Monday 01 Tuesday 02 Wednesday 06 Sunday 680394 H Optional equipment Not used 680395 H Optional equipment Read only Do not change the settings Bits 0 to 3 Not used Bit 4 G3 2 0 Not installed 1 Installed Bit 5 G3 3 0 Not installed 1 Installed Bit 6 and 7 Not used 680401 to 68040D Not used 680410 H G3 1 Modem ROM version Read only 680412 H G3 2 Modem ROM version Not used 680414 H G3 3 Mo...

Page 644: ...keeper server address Sub Max 128 characters ASCII 68928E H Arias Number Max 128 characters ASCII 68930E H SIP user name Max 128 characters ASCII 68938E H SIP authentication password Max 128 characters ASCII 68938E H SIP digest authentication password Max 128 characters ASCII 68940E H Gateway address information Max 7100 characters ASCII 68AFCA H Stand by port number for H 232 connection 68AFCCH S...

Page 645: ...PAPER TRAY UNIT B421 ...

Page 646: ... AND SEPARATION 3 1 6 PAPER LIFT MECHANISM 3 1 7 PAPER END DETECTION 4 1 8 SIDE AND END FENCES 5 2 REPLACEMENT AND ADJUSTMENT 6 2 1 FEED ROLLER AND FRICTION PAD 6 2 2 REMOVING THE PAPER TRAY UNIT FROM THE COPIER 6 If Optional Tray Heater Is Not Installed 6 If Optional Tray Heater Is Installed 6 2 3 SENSORS 7 2 4 DRIVE SECTION 8 2 4 1 DRIVE BLOCK 8 2 4 2 PAPER FEED MOTOR 8 2 4 3 PAPER FEED CLUTCH 9...

Page 647: ......

Page 648: ...N 1 1 MECHANICAL COMPONENT LAYOUT 1 Feed Roller 2 Friction Pad 3 Bottom Plate 4 Optional Tray Heater 1 2 ELECTRICAL COMPONENT LAYOUT 1 Tray Main Board 2 Paper Feed Motor 3 Paper Feed Clutch 4 Door Switch 5 Paper Feed Sensor 6 Paper End Sensor B421V102 WMF B421V101 WMF 1 2 3 4 1 3 4 5 6 2 ...

Page 649: ... 1 Paper Feed Motor 2 Paper Feed Clutch 3 Feed Roller 4 Friction Pad 1 4 OVERALL ELECTRICAL CIRCUIT B421D106 WMF FCU Motor Clutch Paper Feed Sensor Paper End Sensor Door Switch CN4 CN103 CN104 CN105 Tray Connection Board B421V107 WMF 1 2 4 3 ...

Page 650: ...R LIFT MECHANISM With tray partially or fully out of unit Pushing down bottom plate A engages latch B locking the plate down Latch B is held in place by spring C When user pushes tray in Runner D on frame pushes in rounded slider E retracting the latch Springs F push the plate up The latch remains retracted while the drawer is in the unit so that the plate cannot be locked down B421D101 WMF B421D1...

Page 651: ...r End Sensor C Cutout in Paper Tray If paper is present feeler A pushed up deactivating sensor B If no paper is present feeler A drops into cutout C activating sensor B The feeler is rounded so that it lifts out of the way when the tray is inserted or pulled out B421D103 WMF A B C ...

Page 652: ...Fence B End Fence Side Fence Set width to A4 81 4 or 81 2 End fence Set from 11 to 13 with standard settings at 11 A4 and 13 To feed 14 paper the end fence can be removed and placed in internal compartment Both fences can be secured with screws at standard positions B421D104 WMF A B ...

Page 653: ...ve rear cover Step 9 remove FCU cover plate 2 Refer to Section 1 4 2 of the B044 B045 B046 Service Manual and do the following Unscrew the ground line Unclamp the heater harness clamps Disconnect the heater harness from the relay harness Unwrap and remove the core 3 Pull the relay harness down and out through the hole in the PSU bracket and then pull it all the way in through the hole at the rear ...

Page 654: ...ENSORS SM 7 B421 Paper Tray Unit B421 2 3 SENSORS 1 Remove the copier from the paper tray unit 2 2 2 Open the PTU s right door A B Paper end sensor 1 C Paper feed sensor 1 feeler D 1 B421R103 WMF B C D A ...

Page 655: ...DRIVE SECTION 2 4 1 DRIVE BLOCK 1 Remove copier from paper tray unit 2 2 2 Open the paper tray unit s right door A 3 Drive block B 4 2 4 2 PAPER FEED MOTOR 1 Drive block 2 4 1 2 Paper feed motor A 1 B421R102 WMF B421R105 WMF A B A ...

Page 656: ...APER FEED CLUTCH 1 Drive block 2 4 1 2 Detach the clutch cover A x 1 x 2 3 Paper feed clutch B 1 Detach the connector from the board side not the clutch side 2 4 4 TRAY MAIN BOARD 2 4 1 1 Tray main board A 2 all connectors B421R104 WMF B421R106 WMF A B A ...

Page 657: ...ARDF DF1000 B872 ...

Page 658: ......

Page 659: ... SENSOR 4 Registration Sensor Reflector 5 1 4 ORIGINAL FEED DRIVE 6 1 4 1 DF FEED MOTOR 6 1 4 2 DF TRANSPORT MOTOR 6 1 4 3 DF FEED CLUTCH 7 2 DETAILED DESCRIPTIONS 8 2 1 COMPONENT LAYOUT 8 2 1 1 MECHANICAL COMPONENT LAYOUT 8 2 1 2 ELECTRICAL COMPONENT LAYOUT 9 Electrical Component Descriptions 9 2 1 3 DRIVE LAYOUT 11 2 2 BASIC OPERATION 12 2 2 1 PICK UP AND SEPARATION 12 2 2 2 CLUTCH OPERATION 12 ...

Page 660: ......

Page 661: ...dure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual Symbols Used in this Manual This manual uses the following symbols See or Refer to Screws Connector Clip ring E ring Clamp ...

Page 662: ......

Page 663: ...over SM 1 B872 ARDF B872 1 REPLACEMENT AND ADJUSTMENT 1 1 COVER 1 1 1 REAR COVER 1 Open the ARDF A 2 Release the three hooks 3 Open the left cover B 4 Open the original tray C 5 Rear cover D x 1 hook x 4 ...

Page 664: ...NENTS 1 2 1 ORIGINAL FEED UNIT 1 Open the left cover 2 Original feed unit A x 1 1 2 2 SEPARATION ROLLER 1 Open the left cover 2 Original feed unit Original Feed Unit 3 Separation roller cover A hook x 2 4 Separation roller stopper B hook 5 Separation roller C ...

Page 665: ...ee Rear Cover 2 DF drive board A x 2 x 4 ground cable x 1 1 3 2 ORIGINAL SET AND INVERTER SENSOR 1 Open the left cover 2 Original feed unit see the Original Feed Unit 3 DF feed clutch see the DF Feed Clutch 4 Original feed in guide plate A x 2 5 Original set sensor B x 1 hook 6 Inverter sensor C x 1 hook ...

Page 666: ...ch 4 Original feed in guide plate see the Original Set and Inverter Sensor 5 DF feed motor see the DF Feed Motor 6 DF transport motor see the DF Transport Motor 7 Transport roller A x 2 gear x 2 bushing x 2 8 Separation roller unit B x 2 gear x 1 bushing x 2 9 Inverter upper guide plate C x 4 x 3 x 4 10 Inverter lower guide plate D hook x 2 11 Registration sensor E x 1 hook ...

Page 667: ...Electrical Components SM 5 B872 ARDF B872 12 Exit sensor F x 1 hook Registration Sensor Reflector Clean the registration sensor reflector A as necessary ...

Page 668: ... FEED DRIVE 1 4 1 DF FEED MOTOR 1 Rear cover see Rear Cover 2 Inner cover A x 1 3 DF feed motor with bracket B x 2 x 4 x 3 timing belt 4 DF feed motor C x 2 1 4 2 DF TRANSPORT MOTOR 1 Rear cover see Rear Cover 2 DF feed motor see DF Feed Motor ...

Page 669: ...ve SM 7 B872 ARDF B872 3 DF transport motor with bracket A x 2 spring x 1 timing belt 4 DF transport motor B x 2 1 4 3 DF FEED CLUTCH 1 Open the left cover 2 Front cover A x 1 3 Bracket B x 1 x 1 4 DF feed clutch C x 1 ...

Page 670: ... LAYOUT 2 1 1 MECHANICAL COMPONENT LAYOUT 1 Separation Roller 2 Paper Feed Roller 3 Pick up Roller 4 Original Set Sensor 5 Inverter Roller 6 Junction Gate 7 Exit Roller 8 Exit Sensor 9 Registration Sensor 10 Registration Roller 11 Inverter Sensor 12 Transport Roller ...

Page 671: ...enoid 10 Original Set Sensor Electrical Component Descriptions Symbol Name Function Index No Motors DF Feed Drives the feed separation pick up rollers transport roller and inverter roller 6 DF Transport Drives the registration and exit rollers 5 Sensors Registration Detects the original exposure timing and checks for original misfeeds 2 Exit Detects the leading edge of the original to turn on the ...

Page 672: ...eds Left Cover Detects whether the feed in cover is opened or not 4 Original Set Detects if an original is on the original tray 10 Inverter Detects the leading edge of the original to turn off the DF feed motor and checks for original misfeeds 7 Solenoids Junction Gate Opens and closes the junction gate 9 Magnetic Clutches DF Feed Drives the feed and pick up rollers 1 PCBs Main Interfaces the sens...

Page 673: ...Pick up Roller 4 Inverter Roller 5 DF Feed Clutch 6 Separation Roller 7 Transport Roller 8 DF Transport Motor 9 Exit Roller 10 Registration Roller DF Feed Motor Drives the feed separation pick up and transport and inverter rollers DF Transport Motor Drives the registration and exit rollers ...

Page 674: ... OPERATION The DF feed clutch is provided to stop feeding when the original is fed to the inverter tray in double sided mode If the DF feed clutch does not stop the pick up feed and separation rollers in double sided mode the next original is fed while the first original is at the inverter tray and an original jam occurs 2 2 3 ORIGINAL TRANSPORT AND EXIT Single Sided Originals The feed motor feeds...

Page 675: ...e original is then transported towards the inverter table Soon after the trailing edge of the original passes the exit sensor the junction gate solenoid switches off and the junction gate E is closed When the original has been fed onto the inverter table the feed and transport motors stop After that the feed motor rotates in reverse and the original is fed to the exit roller D by the inverter roll...

Page 676: ...ect order Original Set Sensor During one to one copying copy paper is fed to the registration roller in advance while the original is still being scanned to increase the copy speed The original set sensor monitors the stack of originals in the original tray and detects when the trailing edge of the last page has been fed in The main CPU then stops the copier from feeding an unwanted extra sheet of...

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