Ricoh D009, Service Manual

Page: 870 / 1165

Error Codes
D346 24 SM
Code Meaning Suggested Cause/Action
system administrator is not registered.
14-01 SMTP Connection Failed
ƒ Failed to connect to the SMTP server (timeout)
because the server could not be found.
ƒ The PC is not ready to transfer files.
ƒ SMTP server not functioning correctly.
ƒ
The DNS IP address is not registered.
ƒ Network not operating correctly.
ƒ Destination folder selection not correct.
14-02
No Service by SMTP
Service (421)
ƒ SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
ƒ Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
ƒ
Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-03
Access to SMTP Server
Denied (450)
ƒ Failed to access the SMTP server because the
access is denied.
ƒ SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.
ƒ Folder send destination is incorrect. Contact
the system administrator to determine that the
SMTP server settings and path to the server
are correct.
ƒ Device settings incorrect. Confirm that the
user name and password settings are correct.
ƒ Direct SMTP destination incorrect. Contact the
system administrator to determine if there is a