Ricoh D009, Service Manual

Page: 533 / 1165

Updating the Firmware
SM 5-247 D009/D011/D012/D013
Service
Ta
bles
consists of the letter “E” and a number (“E20”, for example).
Error Message Table
Code Meaning Solution
20 Cannot map logical address
Make sure the SD card is installed correctly, or
use a different SD card.
21 Cannot access memory HDD connection incorrect or replace HDD.
22
Cannot decompress
compressed data
Incorrect ROM data on the SD card, or data is
damaged.
23
Error occurred when ROM
update program started
Controller program defective. If the second
attempt fails, replace controller board.
24 SD card access error
Make sure the SD card is inserted correctly, or
use a different SD card.
30
No HDD available for stamp
data download
HDD connection incorrect or replace HDD.
31
Data incorrect for continuous
download
Insert the SD card with the remaining data
required for the download, the re-start the
procedure.
32
Data incorrect after download
interrupted
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
33 Incorrect SD card version
Incorrect ROM data on the SD card, or data is
corrupted.
34
Module mismatch - Correct
module is not on the SD
card)
SD update data is incorrect. Acquire the correct
data (Japan, Overseas, OEM, etc.) then install
again.
35
Module mismatch – Module
on SD card is not for this
machine
SD update data is incorrect. The data on the SD
card is for another machine. Acquire correct
update data then install again.