Ricoh Aficio 2090 Page 112 Network Manual Download

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Appendix

104

SMTPC: no smtp server. connection close.

No response from the SMTP protocol. Cannot
connect to the SMTP server. This is caused by
the following:

• Another server other than the SMTP server

has been designated.

• The SMTP server port number is incorrect.

SMTPC: failed to connect smtp server.

Failed to connect the SMTP server. This is
caused by the following:

• Not connected to the network.

• The network configuration is incorrect, so

there is no response from the SMTP server.

• The SMTP server name is incorrect.

• The specified SMTP server is incorrect.

• No specified SMTP server IP address in

the DNS server.

• Another server other than the SMTP server

has been designated.

• The SMTP server port number is incorrect.

SMTPC: username or password wasn’t correct. Failed to connect the SMTP server due to an

authentication failure.

This is caused by the following:

• The specified SMTP user name is incorrect.

• The specified SMTP password is incorrect.

Messages

Causes and Solutions

Summary of Contents for Aficio 2090

Page 1: ...e you use it Introduction Connecting the Network Cable to the Network Setting Up the Machine on a Network Windows Configuration Using the Printer Function Using SmartNetMonitor for Client Using SmartN...

Page 2: ...trademarks of Netscape Communications Corpora tion Novell NetWare NDS and NDPS are registered trademarks of Novell Inc PostScript and Acrobat are registered trademarks of Adobe Systems Incorporated U...

Page 3: ...ibes System Settings such as paper trays and user codes settings Document Server functions and troubleshooting Network Guide PDF file CD ROM1 this manual Describes procedures for configuring the machi...

Page 4: ...ns of Auto Document Link installed with DeskTopBinder V2 Lite This guide is added to the Start menu when DeskTopBinder V2 Lite is installed Manuals for ScanRouter V2 Lite ScanRouter V2 Lite is a utili...

Page 5: ...reless LAN 11 3 Setting Up the Machine on a Network User Tools Menu System Settings 13 Printer 13 E mail 14 Network Delivery Scanner 16 Network TWAIN Scanner 17 Document Server 18 Network Configuratio...

Page 6: ...NetMonitor for Client 51 7 Using SmartNetMonitor for Admin SmartNetMonitor for Admin 55 Changing the Network Interface Board Configuration 56 Displaying Machine Status 57 Locking the Control Panel Men...

Page 7: ...iguring the Network Interface Board 94 Message List 98 System Log Information 98 Settings for SMTP Authentication and POP Authentication 105 When Using Windows Terminal Service MetaFrame 108 Operating...

Page 8: ...vi...

Page 9: ...is not followed paper might be misfed originals might be damaged or data might be lost Be sure to read this Preparation This symbol indicates prior knowledge or preparations is required before oper at...

Page 10: ...2...

Page 11: ...P Net BEUI 2 IPP 3 Windows XP TCP IP IPP 3 Windows 95 98 Me TCP IP NetBEUI 2 IPP 3 UNIX TCP IP and Macintosh AppleTalk protocols This allows you to use the machine in a network that uses different pro...

Page 12: ...ing the e mail system through a LAN or the Internet Reference For more information about configuring the network interface board see p 13 Setting Up the Machine on a Network For more information about...

Page 13: ...chine is stored in the delivery server and delivered to the folders of the client computers on the same network Reference For more information about configuring the network interface board see p 13 Se...

Page 14: ...1394 or IEEE 802 11b Original can be scanned with the same operation used for SCSI and USB connected scanners Reference For more information about configuring the network interface board see p 13 Set...

Page 15: ...bout configuring the network interface board see Configuring the Network Interface Board For more information about Document Server operation from the printer see Using the Document Server Printer Ref...

Page 16: ...Introduction 8 1...

Page 17: ...Ports for connecting the IEEE 1394 inter face cable 3 Wireless LAN port optional Port for using the wireless LAN Note The IEEE 1394 interface board op tional the wireless LAN board op tional or USB 2...

Page 18: ...nected to the network correctly 2 Indicator yellow Turns yellow when 100 BASE TX is operating Turns off when 10 BASE T is operating Connecting to the IEEE 1394 Interface optional Important Before maki...

Page 19: ...n in ad hoc mode or 802 11 ad hoc mode When the LED is blinking the machine is searching for devices The LED will light after a few seconds B B B B Print the configuration page to verify settings Refe...

Page 20: ...Connecting the Network Cable to the Network 12 2 K K K K After checking the machine s ra dio wave status press Exit L L L L Press the User Tools key to re turn to the User Tools menu...

Page 21: ...ormation about setting the machine up on a network see p 13 Setting Up the Machine on a Network Viewing the Information Displayed in the List These items must be set to use the function Be sure to set...

Page 22: ...ffective Protocol LAN Type 2 Host Name Interface Set tings IEEE 802 11b 2 p 24 Communication Mode SSID Setting Channel WEP Encryption Setting Transmission Speed Interface Settings Ethernet Interface S...

Page 23: ...eway Address DNS Configuration File Transfer p 25 Scanner Recall Interval Time Number of Scanner Recalls SMTP Server Name SMTP E mail Transmission 3 p 25 IEEE 802 11b Wire less LAN Interface Set tings...

Page 24: ...3 Scanner Recall Interval Time Number of Scanner Recalls SMTP Server Name IEEE 1394 IP over 1394 Interface Set tings IEEE 1394 1 p 23 IP Address IP over 1394 Interface Set tings Network p 22 Gateway A...

Page 25: ...Address Gateway Address Effective Protocol NW Frame Type LAN Type 2 Ethernet Speed IEEE 1394 IP over 1394 Interface Set tings IEEE 1394 1 p 23 IP Address IP over 1394 Interface Set tings Network p 22...

Page 26: ...22 IP Address Gateway Address Effective Protocol LAN Type 2 Ethernet Speed IEEE 1394 IP over 1394 Interface Set tings IEEE 1394 1 p 23 IP Address IP over 1394 Interface Set tings Network p 22 Gateway...

Page 27: ...dialog box appears Enter the code and then press the OK key General Settings Guide A A A A Press the User Tools key Note The machine will be offline dur ing setting B B B B Press the System Settings k...

Page 28: ...ion page will start E E E E Press Exit F F F F Press the User Tools key Note You can also exit from User Tools by pressing the Exit key Configuring the Network Using Other Utilities As well as using t...

Page 29: ...Gateway Address DNS Configu ration Auto Obtain DHCP Specify DNS Server 1 DNS Server 2 DNS Server 3 Network Effective Protocol TCP IP 1 NetWare 2 SMB AppleTalk NW Frame Type Auto Select Ethernet II Eth...

Page 30: ...e made with care When you use the IEEE 1394 in terface on a network you can not use the Ethernet interface in the same domain To use both interfaces in the same domain set different values for the Sub...

Page 31: ...94 in terface board optional into the machine IP Address When you connect the machine to a network using the IEEE 1394 in terface board optional you must configure the IP address Note Default Auto Obt...

Page 32: ...mmunication Mode Specifies the communication mode of the Wireless LAN Note Default 802 11 Ad hoc SSID Setting Specifies SSID to distinguish the access point in the Infrastructure mode Note Default bla...

Page 33: ...onsisting of uppercase letters numbers and space can be used in the SMTP server name Scanner Recall Interval Time Specifies the interval the machine waits before resending data or a document if it cou...

Page 34: ...r your user name and pass word and then click OK Note To use the factory default ac count enter no user name and enter password as the pass word E E E E Click Configuration Network Protocol SMTP E mai...

Page 35: ...5 98 Me Help B B B B Configure TCP IP with the appro priate IP address subnet mask and other settings Check with the network adminis trator that the settings are correct Configuring a Windows 2000 com...

Page 36: ...lled click Install on the Gen eral tab to install it For more information about installing TCP IP see Windows XP Help E E E E Configure TCP IP protocol with the appropriate IP address sub net mask and...

Page 37: ...alling NetBEUI see Windows 95 98 Me Help If NetBEUI Dial Up Adaptor is listed in the The following net work components are installed box select it and then click Re move to remove the binding B B B B...

Page 38: ...installing NetBEUI see Windows NT Help B B B B Change the Lana Number Click the Services tab click NetBIOS In terface in the Services tab and then click Properties C C C C Click the Lana Number corre...

Page 39: ...T Print Server To set up the machine as a network printer in Windows 95 98 Me Windows 2000 XP and Windows NT 4 0 environment see p 34 Printing with Win dows Printing Without a Print Server Printing wi...

Page 40: ...ng with a Macintosh Printing with NetWare To set up the machine as a network printer in a NetWare environment The network interface board allows you to use the machine as either a print server or a re...

Page 41: ...uring the machine as a remote printer UNIX For UNIX printing information please visit our Web site or consult your au thorized dealer GPNETKEJ IPX SPX Remote Printer Print Server File Server UNIX GPNE...

Page 42: ...and Parallel Printing When using Windows XP as a print server the client computer cannot receive notification of print job completion Note This section assumes that the client has already been config...

Page 43: ...nitor for Client see p 51 Using SmartNetMonitor for Client Standard TCP IP Port You can print via TCP IP using a standard TCP IP port LPR port You can print via TCP IP using an LPR port Changing Port...

Page 44: ...ers beyond routers IPP A Click IPP The IPP setting dialog box appears B To specify the IP address of the printer type ht tp printer s ip address printer or ipp print er s ip address printer in the Pri...

Page 45: ...B Type the printer s IP address in the Name or address of server providing lpd box and then click Next C Type lp in the Name of printer or print queue on that server box and then click OK C C C C Cli...

Page 46: ...ng procedure is for config uring a Macintosh computer to use EtherTalk Reference For more information about in stalling the software required for EtherTalk see the Macintosh man uals Mac OS A A A A Op...

Page 47: ...e will have slightly changed names in the Chooser For example three printers named printer will appear in the Chooser as printer0 printer1 and printer2 To change the printer name in the Macintosh Ethe...

Page 48: ...nitor for Admin Note If you configure NetWare print ing using SmartNetMonitor for Admin under the following en vironments NetWare Client provided by Novell is required NDS mode in Windows 95 98 Me NDS...

Page 49: ...Server Name box the name of the file server in which a print server is to be created After clicking Browse you can se lect a file server among those listed in the Browse dialog box K K K K Click Next...

Page 50: ...Click IPX protocol H H H H As necessary enter the print serv er name in the Device Name box and then click Next I I I I Select the NetWare check box and then click Next Note Select NDS and then enter...

Page 51: ...h Device and then select IPX SPX A list of machines appears D D D D In the list select the printer for which you want to change config uration E E E E On the Tools menu click NIB Set up Tool NIB Setup...

Page 52: ...ad ministrator or equivalent B B B B Run SmartNetMonitor for Ad min C C C C Click the Group menu point to Search Device and then select IPX SPX A list of machines appears D D D D In the list select t...

Page 53: ...me Note If you use a currently defined print server select one of the print servers shown in the Print Server list Important Use the same name as that specified in NIB Setup Tool Step H A C On the Pri...

Page 54: ...e file server as an ad ministrator or equivalent B B B B Run SmartNetMonitor for Ad min C C C C Click the Group menu point to Search Device and then select IPX SPX A list of machines appears D D D D I...

Page 55: ...hat comes with the NetWare K K K K Create a print queue as follows Note If you use a currently defined print queue proceed to step L A Select the container object the print queue is located in from th...

Page 56: ...click Print Server Non NDPS C In the Print Server name box enter the name of the print server Important Use the same name as that specified using NIB Setup Tool Step H A D Select the Define additional...

Page 57: ...B B Click the Start button point to Settings and then click Printers C C C C In the Printers window click the icon of the printer you want to use D D D D On the File menu click Proper ties E E E E Cl...

Page 58: ...M labeled Printer Drivers and Utilities into the CD ROM drive and then click Have Disk If the setup menu starts automati cally you can proceed to the next step If not see Printer Reference 1 D D D D F...

Page 59: ...OS Protocol Stack Microsoft Windows 95 98 Me TCP IP provided with Windows 95 98 Me IPX SPX provided with Windows 95 98 Me NetBEUI provided with Windows 95 98 Me NetWare network client provided with Wi...

Page 60: ...of printing and document storage by the printer func tion and completion of printing and document storage Up to 100 print jobs can be displayed Limitation Make similar settings for the option configu...

Page 61: ...to be monitored and select the To be Monitored check box from the Monitoring Information Settings group Note Selecting the Displayed on Task Bar check box will bring up the status of a machine with a...

Page 62: ...Using SmartNetMonitor for Client 54 6...

Page 63: ...itate management Checks the machine s network settings and detailed device information Enables you to change the machine s network settings You can check the details of print jobs sent from the comput...

Page 64: ...Jobs Opening the Web browser using SmartNetMonitor for Admin Changing the Network Interface Board Configuration Limitation To use NIB Setup Tool make sure using Web browser version See p 61 Configurin...

Page 65: ...Control Panel Menu A A A A Run SmartNetMonitor for Ad min B B B B Click the Group menu point to Search Device and then select TCP IP or IPX SPX A list of machines appears Note Select the protocol of t...

Page 66: ...e device status on the De vice Settings of the Web browser and change the device settings Reference For more information about viewing status information and changing settings using a Web browser see...

Page 67: ...out Reference For more information about Spool Print Job List see Spool Print Job List Help Note To display Spool Print Job List spool must be set to Enable on Device Settings in advance Managing Addr...

Page 68: ...appears C C C C On the Group menu point to En ergy Save Mode For more information about set tings see SmartNetMonitor for Admin Help Note Point to Set by Group if you want to change all devices in the...

Page 69: ...occur If you use a proxy server change the Web browser settings Consult your network administrator about the settings Sometimes after clicking Back the previous page may not appear In this case click...

Page 70: ...er Area You can register favorite URLs with URL To view the Help section click Help 2 Menu Area These Buttons are to configure the net work interface board and for checking machine status 3 Status Dis...

Page 71: ...under the user mode and the machine setting under the administrator mode Menu User Mode Administrator Mode Status Input Tray Output Tray Toner Function System Printer Language Document Server Job Pri...

Page 72: ...er the copier and printer functions cannot be down loaded Note in the list indicates that machine status can be displayed in the list indicates that machine settings can be changed Reference For more...

Page 73: ...wser at the ma chine s URL or IP address for ex ample http XXX XXX XXX XXX where the Xs are the number of the IP address The status of the machine you chose appears on the Web brows er C C C C Click t...

Page 74: ...chose appears on the Web brows er C C C C Click Administrator Mode The dialog box for entering the password and user name is dis played D D D D Enter your user name and pass word and then click OK To...

Page 75: ...Lan guage list C C C C Click Download D D D D Download Help by following the messages on screen E E E E Save the downloaded compressed file and decompress it Note To check the downloaded Help specify...

Page 76: ...Configuring the Network Interface Board Using a Web Browser 68 8...

Page 77: ...n stead of the IP address you must write it to the hosts file B B B B Enter the password Note The default is password C C C C Enter a command Reference For more information about tel net commands see...

Page 78: ...kit Changing the Interface You can specify either Ethernet in terface or IEEE 802 11b interface when using the optional 802 11b interface kit msh ifconfig interface up Note You cannot specify the opt...

Page 79: ...d configure access control You can also specify two or more access ranges Reference msh access Configuration msh access range start address end address represents a target number between 1 and 5 Up to...

Page 80: ...all the 1394 interface board you can set the command Reference For more information about DH CP see p 84 Using DHCP Protocol Use the set command to allow or pre vent remote access for each protocol ms...

Page 81: ...information Use the syslog command to display information stored in the system log msh syslog Reference For more information about the displayed information see p 98 System Log Information SNMP Use th...

Page 82: ...the address of a host depending on protocols used The network interface board ac cepts requests only from hosts with addresses read only or read write access type Enter 0 to have the network interfac...

Page 83: ...digest see next section Configuring the IPP User Authorization for how to configure the user name Up to ten user names are availa ble Configuring IPP user authorization Use the following command msh...

Page 84: ...The factory default is on SMB Use the smb command to configure or delete the computer name or work group name for NetBEUI msh smb parameter Note You cannot use a computer name starting with RNP or rnp...

Page 85: ...nt IEEE 802 11b settings msh wiconfig The IEEE 802 11b card information is displayed msh wiconfig cardinfo Note If the IEEE 802 11b interface is not working correctly the IEEE 802 11b card information...

Page 86: ...nction To enable the WEP function specify on to dis able it specify off To start the WEP function enter the correct WEP key Parameter Value to be con figured key key value 64 bit or 128 bit can be set...

Page 87: ...rotocol configuration To change protocol settings use the following command You can specify the setting for lpr ipp or smb lpr msh spoolsw lpr on off ipp msh spoolsw ipp on off smb msh spoolsw smb on...

Page 88: ...ion Use the set command to make WINS active or inactive msh wins interface_name on off on means active and off means inactive Setting WINS Server Address You can make settings for the WINS server addr...

Page 89: ...B B B B Enter the current password Old password C C C C Enter the new password New password Note The password must consist of three to eight alphanumeric characters and symbols Pass words are case sen...

Page 90: ...t valid the DNS serv er from the DHCP server is pri oritized DNS server configuration The following command sets use of the DNS server address msh dns number server server address The following is an...

Page 91: ...in device infor mation by command line DIPRINT Printer function using Smart NetMonitor for Client FTP Printer function using com mand line Scanner function using a deliv ery server Function to obtain...

Page 92: ...sses overlap or same subnet IP addresses are selected the effective value is assigned only to the priori tized interface Default interface priority is Ethernet AutoNet A temporary IP ad dress starting...

Page 93: ...esult in expensive line charges This is because your computer connects to the ISDN line whenev er a packet is transferred from the printer If there is more than one DHCP server use the same setting fo...

Page 94: ...at the URL or IP address of the printer for ex ample http XXX XXX XXX XXX where the Xs are the numbers of the IP address The status of the chosen printer ap pears on the Web browser C C C C Click Admi...

Page 95: ...you change the machine s community name to one different from the de fault use the SNMP Setup Tool to change the setting for the computer For more information see SNMP Setup Tool Help Note Use the fol...

Page 96: ...Displays UserID and JobName information when entering the prnlog command with the ID Item name Meaning Rank Print job status Active Printing or preparing for printing Waiting Waiting to be transferred...

Page 97: ...over is open Empty Toner No Toner Energy Saver Mode Energy Saver mode Error Ethernet Board Ethernet board has a problem Error HDD Board Hard disk drive has a problem Error IEEE1394 Board IEEE 1394 boa...

Page 98: ...y 4 Tray 4 is faulty Malfunction Tray 5 Tray 5 is faulty Malfunction Tray 6 Tray 6 is faulty Malfunction Tray 7 Tray 7 is faulty Mismatch Paper Size Paper size set in paper tray is different from se l...

Page 99: ...pers of different sizes or orientations cannot be fed together to the tray Paper on Finisher Shift Tray 1 2 There are remaining papers in Finisher Shift Tray 1 and 2 Prepaid Card not inserted Waiting...

Page 100: ...r tray 2 Current status of the paper tray 3 Output Tray No Name Status ID number of the output tray Name of the output tray 4 Current status of the output tray 5 Name Description Tray X Name of instal...

Page 101: ...cted There is no paper tray No Paper There is no paper in the paper tray Name Description Finisher Upper Tray Finisher Upper Tray option Finisher Finisher Shift Tray Finisher Shift Tray option Finishe...

Page 102: ...ning Common Mode Protocol Up Down AppleTalk TCP IP NetWare SMB IP over 1394 1 SCSI print 1 Ethernet interface Syslog priority NVRAM version Device name Comment Location Contact Soft switch Up means ac...

Page 103: ...P address subnet mask Broadcast address Default gateway address Access Control Range NTP server address NTP server time difference Synchronizes interval URL of homepage URL name of homepage URL of hel...

Page 104: ...nnels available for use Channel Channel being used Communication mode IEEE 802 11b interface transmitting mode Authentication Validity or invalidity of the authorized mode setting when using WEP Tx Ra...

Page 105: ...ver address Domain name ether wlan 3 ip1394 4 Ethernet interface domain name IEEE 802 11b Interface domain name IEEE 1394 interface domain name WINS ether Ethernet interface WINS name Primary WINS Pri...

Page 106: ...y the host IP address for the TRAP destination add_sess_ipx bad trap addr IPX address community community name The IPX address 00 00 00 00 00 00 is unavail able when the community access type is TRAP...

Page 107: ...arted Duplicate IP IP address from MAC ad dress The same IP address is used Every IP address must be unique Check the address of the de vice indicated in MAC address Established SPX Connection with PS...

Page 108: ...mple Current MAC address is xx xx xx xx xx xx and SSID value is test ssid IEEE 802 11b SSID test ssid AP MAC Ad dress xx xx xx xx xx xx IEEE 802 11b Tx Rate Transfer Speed The IEEE 802 11b transmittin...

Page 109: ...name was successfully registed to the WINS server nbtd start nbtd NetBIOS over TCP IP Daemon has started Available only in DHCP mode NetBEUI Computer Name computer name The NetBEUI Computer Name is de...

Page 110: ...p enable saptype SAP type sap name SAP name The SAP function has started The SAP SAP type and SAP name packet is issued to adver tise the service on the NetWare server SAP ta ble Set context to NDS co...

Page 111: ...al A fatal error occurred while the spool file was being written Turn the printer off and then on If this does not work contact your service or sales repre sentative SMTPC failed to get smtp server ip...

Page 112: ...e network The network configuration is incorrect so there is no response from the SMTP server The SMTP server name is incorrect The specified SMTP server is incorrect No specified SMTP server IP addre...

Page 113: ...the user when e mail is sent Setting item using the control panel For information about this item and how to make settings for this item see General Settings Guide Setting items using the Web browser...

Page 114: ...to 63 letters or digits can be used Spaces can not be used SMTP Auth Encryption Auto Select Authentica tion by PLAIN LOGIN or CRAM MD5 1 Disable Authentication by PLAIN or LOGIN Enable Authentication...

Page 115: ...se to copy and use this software is granted provided that it is identified as the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or referencing this software or this fun...

Page 116: ...estrictions are due to the way Windows Terminal Service or Meta Frame works When printing Windows Terminal Service When printing a file containing a large number of bitmap images or fonts some of the...

Page 117: ...recommend doing the following MetaFrame 1 8 SP3 Meta Frame XP 1 0 SP1 FR1 Configure the Delete unfin ished print jobs settings in the registry For more infor mation see the Readme file provided with...

Page 118: ...guration page For more information about print ing a configuration page see Printer Reference 2 For more information about configuring the printer if the router cannot be configured see the instructio...

Page 119: ...ry server via a dial up router the router will dial and go online whenev er connection to the delivery server is initiated Telephone charges may be incurred When connected to a computer that uses dial...

Page 120: ...r properties dialog box Printing after resetting the machine After resetting the remote printer the connection from the print server will be cut off for about 30 40 seconds be fore re connecting Due t...

Page 121: ...itioned clear of obstacles There is 40 to 60 mm between the antennas so that they do not touch The exposure glass cover and Document Feeder ADF do not knock the antennas If the network area provides p...

Page 122: ...with TCP IP and NetBEUI Interface 100BASE TX 10BASE T IEEE 1394 IP over 1394 1 IEEE 802 11b Frame type EthernetII IEEE 802 2 IEEE 802 3 SNAP Protocol Printer TCP IP LPR RSH RCP DIPRINT FTP IPP 2 3 SM...

Page 123: ...rnet Speed 23 EtherTalk Macintosh 38 F File Transfer 25 G Gateway Address 22 H Host Name 23 24 79 I IEEE 802 11b 77 information Network Interface Board configuration 73 print job 88 print log 88 syste...

Page 124: ...for Client 112 SMB 76 SMTP 81 SMTP Server Name 25 SNMP 73 87 specifications 114 SPRINT 76 SSID Setting 24 subnet mask 71 system Log 98 system log information 73 T Telnet 89 telnet remote maintenance...

Page 126: ...Network Guide GB GB EN USA B580 8640A...

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