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Error Messages and Information Notes 

 

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Error Messages and Information Notes 

 

8.1  Error Messages 

 

Error messages inform the user about detected device or programme errors. In the event of an 
error message, a fault has occurred, in which the operation of the device or the programme is 
automatically interrupted. Such faults must be resolved before next startup. 

MM 500  cryo 

Error code 

Description 

Measures 

E10 

  

 

Overload 

The drive can withstand short-term overload. 
However, in the event of a prolonged overload, 
the self-protection becomes active.  
This can happen especially with high loads 
(heavy grinding jars, hard samples, large balls, 
high frequency).  

 

Check whether the load of the machine 
is too high. 

 

Check whether there are any foreign 
bodies present in the interior.  

 

Check whether the arms can be moved 
easily by hand. 

 

Check whether the grinding process can 
be carried out with reduced frequency.  

Leave the machine switched on until the Cool 
Down Timer has expired. 

E20 

 

 

Error 

– Control  

 

Turn off the main switch and wait 30 sec. 
before turning on the device again. 

 

If the error persists, please contact the 
service of Retsch GmbH

.

 

E23 

 

 

Error 

– Ventilation  

The fan is blocked and does not start.  

 

Check whether the fan is blocked by a 
foreign object. 

 

Turn off the main switch of the device 
and restart the process.   

 

If none of the above-mentioned causes 
are present, please contact the service of 
Retsch GmbH

.

 

E25 

  

 

Error 

– Display  

The connection to the display is interrupted. 

 

Turn off the main switch and wait 30 sec. 
before switching the device on again. 

 

If necessary, remove any foreign objects 
from the interior of the device.  

 

If the error persists, please contact the 
service of Retsch GmbH

.

 

Summary of Contents for Mixer Mill MM 500 nano

Page 1: ...Retsch GmbH 42781 Haan Retsch Allee 1 5 Germany 15 03 2022 Version 0001 Manual Mixer Mill MM 500 nano Translation...

Page 2: ...2 Copyright Copyright by Retsch GmbH Retsch Allee 1 5 42781 Haan Germany...

Page 3: ...3 3 Back 19 3 4 Signs on the device 20 3 5 Type Plate Description 21 4 Packaging Transport and Installation 22 4 1 Packaging 22 4 2 Transport 22 4 3 Temperature Fluctuations and Condensation 23 4 4 Co...

Page 4: ...60 7 9 Program mode 61 7 9 1 Select a Program 63 7 9 2 Edit a Program 66 7 9 3 Save a Programme 67 7 9 4 Delete a Programme 67 7 10 Cycle mode 67 7 10 1 Selecting the cycle 70 7 10 2 Editing the cycle...

Page 5: ...5 10 1 Returning for repair and maintenance 85 11 Accessories 87 12 Disposal 88 13 Index 90...

Page 6: ...Notes on the manual 6...

Page 7: ...en F r Personensch den die aus der Nichtbefolgung der Sicherheits und War nhi nweise i n dieser Bedienungsanl eitung r esultier en wird kei ne Haftung ber nomm en F r Sachsch den die aus der Nichtbefo...

Page 8: ...is disregarded There is an increased risk of a serious accident or of a possibly fatal personal injury The signal word WARNING is additionally used in the running text or in instructions CAUTION C1 0...

Page 9: ...he device The MM 500 nano is designed for the crushing grinding mixing and homogenisation of wet and dry soft medium hard fibrous and brittle materials with a particle size of up to 10 mm As a laborat...

Page 10: ...onditions have been met Staff have read and understood this Manual and in particular the chapter on Safety Staff are aware and take note of the relevant accident prevention and safety regulations Staf...

Page 11: ...must be shut down by pressing the main button or by disconnecting the device from the power supply Hood lock The MM 500 nano is equipped with an automatic hood lock Once a grinding process has starte...

Page 12: ...res that take account of restricted communication during operation of the device Pay attention to your surroundings during grinding because the noise makes it more difficult to pick up acoustic signal...

Page 13: ...is essential that they be read by the user and by the qualified staff responsible for the device before the device is commissioned This manual must be available and accessible at the place of use at a...

Page 14: ...of soft medium hard fibrous and brittle materials with a particle size of up to 10 mm Due to the effective grinding process in a closed system the MM 500 nano guarantees gentle preparation of samples...

Page 15: ...pical grinding time 30 seconds 30 minutes Grinding time setting Digital 10 seconds minimum to 8 hours maximum Maximum grinding time Up to 99 hours Number of grinding stations 2 Grinding jar sizes 50 m...

Page 16: ...in terms of intensity and duration can lead to impairments or permanent damage to hearing Ensure you take suitable soundproofing measures Wear hearing protection if there is loud or lasting noise Nois...

Page 17: ...f the device T Touchscreen with dial For controlling the device To select and configure grinding parameters HM Magnetic clamps To keep the device hood closed while the device is being operated MS Grin...

Page 18: ...R Locking wheel To tighten or loosen the grinding jars in the grinding jar support KK Clamping wedges Grinding jar support To secure the grinding jar after it has been correctly closed using the clamp...

Page 19: ...software I Main switch To switch the device on or off using the motor protection circuit breaker M Appliance socket Connection for the mains lead U RS232 interface To connect the GrindControl optional...

Page 20: ...ction when operating the device for a long period of time B Read the manual Safety warning The manual must be read before commissioning and operating the device L Electricity warning Caution electric...

Page 21: ...number 5 Manufacturer s address 6 CE mark 7 Disposal sign 8 Barcode 9 Power version 10 Mains frequency 11 Power 12 Current 13 Number of fuses 14 Fuse type and fuse rating Please always specify the de...

Page 22: ...ever lift the device above head height CAUTION C4 0000 Risk of injury caused by the device falling down Incorrect transport of the device Due to its weight the device can cause injuries if it falls do...

Page 23: ...te the device on a sufficiently large strong and stable workstation Ensure that all of the device feet are securely supported NOTICE N6 0004 Setting up the device Vibrations during operation Depending...

Page 24: ...t max 2 000 m above sea level The MM 500 nano must be installed on a stable and solid surface Vibrations from the device will otherwise be transmitted to the surroundings during the grinding process 4...

Page 25: ...ollows Unscrew and remove the six screws S three on each side of the device The transport lock is simultaneously also a transport aid Use the transport lock TS as a transport aid when transporting the...

Page 26: ...if the lifting belts are too short The four lifting belts must be long enough to ensure a minimum distance of 100 cm between the device and the lifting gear 4 6 Removing the Transportation Aid Fig 11...

Page 27: ...re to observe the values on the type plate Electronic and mechanical components may be damaged Connect the device only to a mains supply matching the values on the type plate WARNING When connecting t...

Page 28: ...the device to the power supply as described below Compare the voltage and frequency on the type plate N of the device to the values on site Plug the supplied mains lead into the appliance socket M Pl...

Page 29: ...evice is not suitable for use in potentially explosive atmospheres Operating the device in a potentially explosive atmosphere can lead to injuries caused by an explosion or fire Never operate the devi...

Page 30: ...ront of the device with touchscreen Component I Main switch H Device hood T Touchscreen with dial Switch the device on as follows Switch the device on by the main switch I on the back of the device Th...

Page 31: ...device when no grinding process is running 6 2 Opening and Closing of the Device CAUTION C8 0008 Risk of pinching and bruising Device hood closing The device hood can trap fingers when closing thereb...

Page 32: ...dual components are made of different materials Only use grinding balls and grinding jars made of the same material NOTICE N13 0000 Damage to the grinding jars Incorrect filling of the grinding jars T...

Page 33: ...MF Grinding jar guide For correctly inserting the grinding jars in the grinding jar support without becoming misaligned 6 5 Opening aid An opening aid is also included with delivery of the MM 500 nano...

Page 34: ...ocking wheels on the grinding jar supports 6 5 1 Grinding Jar Identification All grinding jars and the corresponding grinding jar covers can be identified by labelling on the outside The labelling ind...

Page 35: ...alls 3 mm As with dry grinding the sample material should fill one third of the grinding jar volume Wet grinding should be conducted in such a way that the mixture of grinding balls sample material an...

Page 36: ...ttlement with liquid nitrogen 196 C improves the fracture behaviour of thermoplastics rubber products greasy foodstuffs pharmaceuticals etc For cryogenic grinding Retsch GmbH offers the Cryo Kit Order...

Page 37: ...explosion protection concept according to local conditions before using such solvents and where necessary records supplementary organisational measures in an explosion protection document This approac...

Page 38: ...rial The sample material and grinding jar can get very hot during the grinding process After grinding always wear protective gloves when handling the grinding jar Never open hot grinding jars Allow gr...

Page 39: ...he grinding jar Fig 20 Filling the grinding jar Component MR Grinding chamber Fill the grinding jar as follows Fill the right number of grinding balls made of a suitable material into the grinding cha...

Page 40: ...Close the grinding jar as follows Place the grinding jar cover MD suitably onto the two guide bolts FB of the grinding jar and close the grinding chamber MR Tighten both clamping screws SP on the gri...

Page 41: ...mber the gross weight and correct position of the grinding jars NOTICE N17 0011 Wear or damage to the grinding balls and grinding jars Use of different materials Greater wear or damage is possible whe...

Page 42: ...ocking wheel SR on the grinding jar support MH in an anticlockwise direction to open the clamp KB If the locking wheel SR cannot be twisted by hand use the opening aid to unscrew the locking wheel SR...

Page 43: ...must be correctly inserted in the grinding jar support and be clamped firmly using the clamp To this end the grinding jar must be pushed as far as possible into the grinding jar support without becom...

Page 44: ...t always be loaded If only one grinding jar is required the second grinding jar must be inserted empty without grinding balls without sample material as a counterweight Never operate the MM 500 nano w...

Page 45: ...Operating the Device 45 6 8 3 Closing the grinding jar support Fig 27 Clamping the grinding jar Fig 28 Device with loaded grinding stations Component SR Locking wheel SR MH KB MB 52 KK...

Page 46: ...eets for the sample material CAUTION C11 0006 Risk of injury Sample material that is harmful to health Sample material that is harmful to health can injure people illness contamination Use suitable ex...

Page 47: ...if this symbol is displayed on the touchscreen If is not displayed on the touchscreen the parameters for grinding have possibly not been completely configured or the device hood has not been closed pr...

Page 48: ...ticals and cosmetic products Products processed Foodstuffs pharmaceuticals and cosmetic products that have been processed on the device may no longer be eaten used or put into circulation Dispose of t...

Page 49: ...g screws MD Grinding jar cover MR Grinding chamber Remove the sample material as follows Wait for the end of the grinding process Open the device hood H Open the locking wheel SR on the grinding jar s...

Page 50: ...ng the Device 50 Open the clamping screws SP on the grinding jar MB using the appropriate side of the opening aid H Lift the grinding jar cover MD off Remove the sample material from the grinding cham...

Page 51: ...e mode The system settings for the MM 500 nano are also selected from the main menu and can be changed where necessary Fig 33 Touchscreen and dial Control element Function T Touchscreen Touchscreen fo...

Page 52: ...ea Main menu Program mode Cycle program mode System settings P Parameter settings The following grinding parameters are configured in this area Vibration frequency Grinding time Cycle program sequence...

Page 53: ...ry knob lights up blue when an editable value is selected Element Description Function Main menu Call up the main menu The parameters for the grinding process can be configured and grinding started vi...

Page 54: ...rogramme Saves a created programme or a cycle programme Abort Cancel entry return to previous menu Start Start grinding process Pause Pause grinding process Continue Continue grinding process after pa...

Page 55: ...brightness Calendar Setting the date and time Software version Display of the installed software Running time Display of the previous running time Serial number Display of the device serial number Sof...

Page 56: ...y the main switch Touchscreen is activated and the dial lights up in blue Prompt to open and close the device hood is displayed on the touchscreen Open and close the device hood Device is ready to use...

Page 57: ...via the Main menu Parameters for the grinding process can be configured and the grinding can also be started Fig 36 Main menu after being switched on with closed cover Fig 37 Menu view before starting...

Page 58: ...Device control 58 Fig 38 Menu view during the grinding process Fig 39 Menu view after successfully completed grinding process S2 1 S3 2 P2 1 P1 1 P4 1 P2 2...

Page 59: ...nds to 8 hours with the dial P2 2 Remaining grinding time Displays the remaining grinding time of the current grinding process P4 1 Grinding process successfully completed Grinding process is successf...

Page 60: ...e character in order to pause the grinding The pause character changes to the continue character Press in order to continue the grinding process 7 8 Stopping the grinding process The grinding process...

Page 61: ...nd with the same parameters these parameters can be stored in program memory locations and called up as Standard Operating Procedures SOP whenever required Up to twelve program memory locations are av...

Page 62: ...n red P2 1 Grinding time After selection with the touch display the grinding time can be set from 10 seconds to 8 hours with the dial invalid values are displayed in red P2 2 Remaining grinding time D...

Page 63: ...n menu The respective program number is displayed next to the symbol P1N After starting the device the program view always opens with program 1 in the single view Fig 42 Program mode You can change th...

Page 64: ...ice control 64 Fig 43 Program view Alternatively you can use the N3 2 button to switch to the gallery view Now four programs are always displayed with the set parameters Fig 44 Gallery view N1 2 B B N...

Page 65: ...vailable program memory locations P1N Program number Number of the selected program P1 1 Vibration frequency After selection with the touch display the vibration frequency can be set from 3 30 Hz with...

Page 66: ...rrent process and returns to the next higher menu level S1 2 Delete Deletes all parameters of the program S2 3 Save Saves the program Editing can be cancelled by pressing the button N2 2 All settings...

Page 67: ...dited saved deleted and started If sample materials are frequently ground with the same parameters these parameters can be stored in cycle program memory locations and called up as Standard Operating...

Page 68: ...Device control 68 Fig 46 Cycle program mode Fig 47 Cycle program mode after starting the grinding process WZ ZN PE DZ PS DZ WZA S3 2 ZN S2 1 PS PE S3 1 N1 2 B S2 2...

Page 69: ...etitions of the current cycle After the grinding process has started the current cycle status is displayed here B Scroll bar Indicator for the position of the cycle program DZ Total duration of the cy...

Page 70: ...frequency or grinding time WZ Repetitions of the cycle program Indicates how often the configured cycle program is repeated until the grinding process is completed B Scroll bar Indicator for the posi...

Page 71: ...ent process and returns to the next higher level menu PE Parameter settings Displays the parameters which are configured for the active cycle program DZ Total duration of the cycle program Shows the t...

Page 72: ...is activated via the button Press the parameter which needs to be edited Turn the rotary knob until the required value is displayed Press the parameter again or select another parameter to ensure tha...

Page 73: ...ngs can be accessed from the main menu Press the symbol Swipe from right to left or left to right to access the three different system settings windows Then press the desired section to view or config...

Page 74: ...Device control 74 Fig 51 System settings Page 2 Fig 52 System settings Page 3 SE4 SE5 SE9 SE8 SE6 SE10 SE7...

Page 75: ...date and time SE6 Software version Display of software version Display program control Firmware device control SE7 Serial number The serial number of the device is displayed here SE8 Service environme...

Page 76: ...Device control 76 Image 53 MyRetsch QR code to access the web portal Image 54 QR code...

Page 77: ...control is only possible after the optional Retschbox WLAN module has been installed and set up After a connection to the device has been established via remote the device is controlled exclusively wi...

Page 78: ...as soon as a grinding process finishes 7 11 4 Brightness Proceed as follows to adjust the brightness level on the touchscreen Press the section Turn the dial until the desired level of brightness has...

Page 79: ...The device then automatically detects the new software Proceed as follows to update the software Press the symbol to perform an update Wait until the transfer and installation have finished The dial f...

Page 80: ...odies present in the interior Check whether the arms can be moved easily by hand Check whether the grinding process can be carried out with reduced frequency Leave the machine switched on until the Co...

Page 81: ...n If necessary remove any foreign objects from the interior of the device If the error persists please contact the service of Retsch GmbH E50 Error Safety circuit A safety function has been interrupte...

Page 82: ...ures H10 Motor is overheated The drive can withstand short term overload However in the event of a prolonged overload the self protection becomes active This can happen especially with high loads heav...

Page 83: ...ries caused by an electric shock if the device has not been disconnected from the power supply Only carry out cleaning work on the device when it has been disconnected from the power supply Use a clot...

Page 84: ...hold cleaning agent if necessary During cleaning the collecting receptacle underneath the grinding stations can be removed and cleaned separately Ensure that no water or detergent gets inside the devi...

Page 85: ...can cause injuries Repairs to the device may only be carried out by the Retsch GmbH an authorised representative or by qualified service technicians Do not carry out any unauthorised or improper repa...

Page 86: ...ly completed Download the return form located in the download section Miscellaneous on the Retsch GmbH homepage http www retsch com downloads miscellaneous When returning a device attach the return fo...

Page 87: ...om website under the Downloads section for the device Information about parts subject to wear and tear and small accessories can be found in the complete catalogue for the Retsch GmbH likewise availab...

Page 88: ...the business to business area to which this product is classified may no longer be disposed of with municipal or household waste To document this the devices are provided with the disposal label Fig 5...

Page 89: ...Disposal 89...

Page 90: ...g process 62 Copyright 7 Cryogenic grinding 37 Current 21 Cycle mode 69 cycle program 69 Cycle program mode 70 D Date 78 81 Date and time 81 Delete 74 Deleting the cycle 75 Device close 31 open 31 Dev...

Page 91: ...fting the device 25 26 Loading the grinding stations 45 Loading the grinding stations 45 Loading the grinding stations 46 Locking wheel 19 35 43 47 51 Locking wheels 34 35 Log file 83 M Magnetic clamp...

Page 92: ...e device 20 Small accessories 90 Software 82 update 82 version 82 Software update 78 Software version 78 82 Sound level 16 29 Spare parts 90 Special grinding methods 37 Specifications regarding grindi...

Page 93: ...ing grinding 35 Volume increase during grinding 35 W Warning Information 8 Warranty claim 22 Wear 88 Weight 16 25 Wet grinding 38 with highly flammable materials 38 Workplace related emission value 16...

Page 94: ......

Page 95: ...Copyright Copyright by Retsch GmbH Retsch Allee 1 5 42781 Haan Germany...

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