Symptom
Possible cause
Remedy
TV output
No picture
HDMI cable not plugged in
Check appropriate HD TV/
monitor and THEC64 HDMI
ports
Switch-box, device or display
converter between THEC64
and HD TV/monitor faulty,
incompatible or not configured
correctly
Remove the device between
THEC64 and HD TV/monitor
and use a direct HDMI
connection
HD TV/monitor incompatible
with current refresh rate (50 Hz)
Switch on whilst pressing and
holding the POWER switch
for six seconds. Output is set
to default 60 Hz. Specifically
set the Video output option to
60 Hz when the option appears
after language selection
Faulty HDMI lead
Try a different HDMI lead
HD TV or monitor on wrong
input source
Switch input source to
appropriate HDMI setting on
HD TV or monitor
There is a
delay between
controller
actions and
reaction on-
screen (lag)
TV is applying image
processing to THEC64 video
output
Switch off image processing
options on your HD TV,
or engage ‘Game mode’
or equivalent on HD TV to
compensate
Sound
No sound
HD TV/monitor volume too low
Adjust volume of HD TV/
monitor
External speaker volume too
low, or off
Turn on external speakers,
adjust volume
Amplifier or Soundbar
incorrectly configured
Check the manual for your
Soundbar or Amplifier
83
Summary of Contents for THEC64
Page 2: ......
Page 3: ...USER MANUAL i ...
Page 11: ...1 CHAPTER SETTING UP Unpacking THEC64 Connecting and Starting THEC64 Initial Set Up 1 ...
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Page 15: ...2 CHAPTER THEC64 JOYSTICK Joystick Button Assignments Alternative USB Controllers 5 ...
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Page 87: ...9 CHAPTER UPGRADING THEC64 Find Your Current Build Version How to Upgrade Your Firmware 77 ...
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Page 91: ...APPENDICES 81 ...
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