LG PC500-A Series Owner'S Manual Download

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OWNER’S MANUAL

Mini-PC for Signage

(Hardware)

Mini-PC for Signage

PC500-A***
PC500-B***
PC500-F***

Please read this manual carefully before operating

the product and retain it for future reference.

www.lgecommercial.com

www.lg.com

Summary of Contents for PC500-A Series

Page 1: ...MANUAL Mini PC for Signage Hardware Mini PC for Signage PC500 A PC500 B PC500 F Please read this manual carefully before operating the product and retain it for future reference www lgecommercial com www lg com ...

Page 2: ... the Box 7 Basic Components 7 Optional Items 7 Connections 8 Front 8 Back Panel 8 How to Install on Monitor 9 WS50 LT55A Models 9 WX50MF Model 10 In Out Cable Connection 11 Connecting a Monitor with an HDMI Cable 12 Connecting Disconnecting HDMI Audio Device in Windows 14 Connecting a Monitor with DP Cable 15 Connection to Multiple Monitors 18 TABLE OF CONTENTS ...

Page 3: ...How to Install the Guide Bracket 27 In Out Cable Connection 29 Connecting a Monitor with DP Cable 30 Connecting a Monitor with DP to HDMI Adapter 33 Connecting Disconnecting DP Audio Device in Windows 36 Connection to Multiple Monitors 37 Limitations of Microsoft Windows Embedded Standard 39 Frequently Asked Questions FAQs 39 Unified Codecs 40 Network Setting 40 Attention LG Electronics does not g...

Page 4: ...l be charged If the product is not connected to the AC power for an extended period of time the flash memory battery may be discharged In this case servicing will be charged When the battery is discharged the message below will appear on the boot screen In this case you should replace the battery ERROR 0271 Check data and time settings WARNING 0251 System CMOS checksum bad Default configuration us...

Page 5: ...DDR3 1333 SODIMM type 2 GB Secondary Storage Device SSD 8 GB 16 GB 32 GB 64 GB O S Microsoft Windows Embedded Standard Microsoft Windows Embedded Standard 7 E Microsoft Windows Embedded Standard 7 P Embedded battery Applied General Specifications Multi I O Port Serial Port One external RS 232 Serial port USB Port Hi Speed USB 2 0 port 480 Mbps rate x4 LAN Port Intel 82577 Gigabit Ethernet PHY HDMI...

Page 6: ...eo LED Normal Mode On On Active On Deep Sleep Mode Set Off Off Off Off Off Operating Conditions Operating Conditions 5 to 40 Humidity 10 to 80 Storage Conditions 20 to 60 Humidity 5 to 95 Operational Specifications The resolution which is supported may differ depending on the monitors Booting the PC500 using a device connected via a USB port may not work properly depending on the device Note ...

Page 7: ...countries a Y type cable may be provided instead of the power cord Always use genuine components to ensure safety and product life Any damages or injuries by misuse or using an improper accessory are not covered by the warranty Attention M 3 0 mm x Pitch 0 5 mm x Length 6 0 mm X 4ea PC500 Power Cable Owner s Manual Cards Basic Components Optional Items SuperSign software and manual Downloading fro...

Page 8: ...00 on LINE OUT Connector For a LINE OUT cable for analog audio transfer USB In For USB type devices including memory hard disk CD ROM key board and mouse HDMI Out For an HDMI compatible monitor LAN Connector For a LAN cable DP Output Port Connects the cable to the DP supporting monitor Monitor Docking Port Connects the PC500 to a monitor A B C D E F G H I Front I ...

Page 9: ...C500 on the set using the four screws provided How to Install on Monitor WS50 LT55A Models Be careful of sharp edges on the rail and the handle Fixing the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of non standard screws Do not over tighten the screws as this may cause damage to the product and vo...

Page 10: ...unt it 3 Attach the PC500 on the product using the two screws provided WX50MF Model The illustrations shown are to guide your integration and may differ from your product Attention Be careful of sharp edges on the rail and the handle Attaching the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of non ...

Page 11: ...igure the SET ID please refer to the owner s manual for your monitor Attention When using the SuperSign Manager software The monitor s SET ID is a unique number used to identify the monitor You can choose a number from 1 to 25 The SET ID allows the SuperSign Manager software to identify the monitor In order to directly connect the monitor to the PC500 its SET ID must be set to 1 To use SuperSign M...

Page 12: ...s to be transferred with one cable HDMI cable connections do not require an additional audio in cable The monitor to connect with PC500 should have the HDMI in for the HDMI connection To use an HDMI device connection should be done on the Windows the operating system of PC500 To connect and disconnect the HDMI audio device see the Connecting Disconnecting HDMI Audio Device in Windows section of th...

Page 13: ...13 4 Connect a LAN cable to PC500 3 Connect PC500 OUT to the monitor IN with an RS 232C cable ...

Page 14: ...e monitor connected to the PC500 Move to the desktop of the monitor connected to the PC500 1 Click the button in the lower left of the screen 2 Select Start Control Panel Sounds and Audio Devices Audio 3 Select Play Sounds Intel R Display Audio Output 1 from the list and click OK 1 Click the button in the lower left of the screen 2 Select Start Control Panel Sounds and Audio Devices Audio 3 Select...

Page 15: ...ect the appropriate power cables to a monitor and PC500 respectively To enable DP connection the monitor that will be connected to PC500 must support the DP input port When connecting the DP DisplayPort cable use the standard cable Using a non standard cable may cause a malfunction Attention ...

Page 16: ...16 4 Connect the PC500 to the monitor with a LINE OUT cable 3 Connect PC500 to the monitor IN with an RS 232C cable AUDI IN AUDIO IN AUDIO IN ...

Page 17: ...ccordingly When the product is turned on after cable connection or the operating system is completely booted DP and HDMI video output start operating The product does not support a dual mode where DP can be switched either to HDMI or DVI It is only for DP output The DisplayPort DP of the PC500 does not support digital audio output It is recommended to use it with a line out cable for analog audio ...

Page 18: ...ngle PC500 The maximum number of monitors connected varies depending on the monitor type You can set the tile mode by connecting multiple monitors Attention You may want to purchase additional RS 232C cables to use several monitors together You cannot connect multiple monitors using an HDMI cable or DP cable Refer to the owner s manual of the monitor for the SET ID Max value WS50 LT55A WX50MF MP50...

Page 19: ...may cause compatibility issues When connecting the PC500 into WS50 LT55A or WX50MF through the monitor docking port set the monitor input to SuperSign When connecting removing the PC500 into from the monitor through the monitor docking port make sure to unplug the power cord connected to monitor and PC500 respectively The following monitors support the connection through the monitor docking port W...

Page 20: ... 1 83 2 16 GHz Chip Set Intel Bay Trail M Chipset Main Memory DDR3L 1066MHz 4096MB 2048MB SO DIMM type Secondary Storage Device SSD 16 GB 32 GB 64 GB O S Windows Embedded Standard 7 P Embedded battery Applied General Specifications Multi I O Port Serial Port One external RS 232 Serial port USB Port USB Port x 4 LAN Port Gigabit Ethernet PHY DP Intel HD Graphics Controller Mini PCIe Supported LINE ...

Page 21: ...x Mode Active On 15W Deep Sleep Mode Set Off Off Off 1W Environmental Conditions Operating Conditions 5 to 40 Humidity 10 to 80 Storage Conditions 20 to 60 Humidity 5 to 95 Operational Specifications The resolution which is supported may differ depending on the monitors Booting the PC500 F using a device connected via a USB port may not work properly depending on the device Note ...

Page 22: ...s have been included prior to installation Basic Components PC500 F Basic Components Owner s Manual Cards Power Cable M3L12x4EA fixingscrews forplasticbackcover M3 L6 x 4 EA fixing screws for PC500 F M3 L8 x 4 EA fixing screws for metal back cover Guide Bracket DP to HDMIAdapter Optional Components ...

Page 23: ...t life Any damages or injuries by misuse or using an improper accessory are not covered by the warranty The guide bracket and The DP to HDMI adapter may not be provided depending on your region or model The DP to HDMI adapter may not be compatible with products other than PC500 F The DP to HDMI adapter does not provide the function of converting HDMI to DP Attention SuperSign software and manual D...

Page 24: ...0 F on LINE OUT Connector For a LINE OUT cable for analog audio transfer USB In For USB type devices including memory hard disk CD ROM keyboard and mouse LAN Connector For a LAN cable DP Output Port Connects the cable to the DP supporting monitor Monitor Docking Port Connects the PC500 F to a monitor A B C D E F G H Front Panel A B C E F E G E D H ...

Page 25: ... PC500 F on the set using the four screws provided How to Install on Monitor WS50 LT55A Models Be careful of sharp edges on the rail and the handle Fixing the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of non standard screws Do not over tighten the screws as this may cause damage to the product an...

Page 26: ...ount it 3 Attach the PC500 F on the product using the two screws provided WX50MF Model The illustrations shown are to guide your integration and may differ from your product Attention Be careful of sharp edges on the rail and the handle Attaching the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of n...

Page 27: ...ket and the numbers on the back cover when assembling the guide bracket 2 Attach the guide bracket to the back of your moni tor 3 or 4 screws are required depending on the model Model that requires 3 fixing screws for assembling the guide bracket Model that requires 4 fixing screws for assembling the guide bracket ...

Page 28: ...bracket 3 Assemble the PC500 F to the guide bracket with the fixing screws Model that requires 3 fixing screws for assembling the guide bracket Attach the PC500 F to the guide bracket with 4 fixing screws Model that requires 4 fixing screws for assembling the guide bracket Attach the PC500 F to the guide bracket with 4 fixing screws ...

Page 29: ...igure the SET ID please refer to the owner s manual for your monitor Attention When using the SuperSign Manager software The monitor s SET ID is a unique number used to identify the monitor You can choose a number from 1 to 25 The SET ID allows the SuperSign Manager software to identify the monitor In order to directly connect the monitor to the PC500 F its SET ID must be set to 1 To use SuperSign...

Page 30: ...ct the appropriate power cables to a monitor and PC500 F respectively To enable DP connection the monitor that will be connected to PC500 F must support the DP input port When connecting the DP DisplayPort cable use the standard cable Using a non standard cable may cause a malfunction Attention ...

Page 31: ...31 3 Connect PC500 F to the monitor IN with an RS 232C cable 4 Connect a LAN cable to PC500 F ...

Page 32: ...ct is turned on after cable connection or the operating system is completely booted DP video output starts operating The product does not support a dual mode where DP can be switched either to HDMI or DVI It is only for DP output ...

Page 33: ...able High Speed HDMI Cable with Ethernet Attention To enable DP to HDMI Adapter connection the monitor that will be connected to PC500 F must support the DP input port When connecting the DP DisplayPort to HDMI Adapter cable use the standard cable Using a non stand ard cable may cause a malfunction Connecting a Monitor with DP to HDMI Adapter 1 Connect the power cables to the monitor and to the PC...

Page 34: ...34 2 Connect the PC500 F to the monitor using the DP to HDMI adapter and the HDMI cable 3 Connect PC500 F OUT to the monitor IN with an RS 232C cable ...

Page 35: ...35 4 Connect a LAN cable to PC500 F Attention The DP to HDMI adapter must be connected before the product is turned on or after the operat ing system has completely loaded ...

Page 36: ...t it In order to change the audio devices you may restart the computer Connecting Disconnecting DP Audio Device in Windows Connecting Disconnecting DP Audio Device in Windows Embedded Standard 7 P Attention If an audio device is connected or removed while media content is played you need to stop the content and play again If a DP cable is removed from the PC500 F sound does not play In addition wh...

Page 37: ...out input and output ports Multiple monitors can be connected to a single PC500 F The maximum number of monitors connected varies depending on the monitor type You can set the tile mode by connecting multiple monitors Attention You may want to purchase additional RS 232C cables to use several monitors together You cannot connect multiple monitors using a DP cable Refer to the owner s manual of the...

Page 38: ... into WS50 LT55A or WX50MF through the monitor docking port set the monitor input to SuperSign When connecting removing the PC500 F into from the monitor through the monitor docking port make sure to unplug the power cord connected to monitor and PC500 F respectively The following monitors support the connection through the monitor docking port WS50 LT55A LG Electronics WX50MF LG Electronics Disco...

Page 39: ...ately for use The screen resolution is not adequate Check whether the screen resolution of Windows is set properly The edges of the image are cropped off For some models you need to set the monitor input to PC mode For more infor mation please refer to the owner s manual of your monitor I want to use MST Multi Stream Transport in the PC500 To use MST you need the latest BIOS and video driver Suppo...

Page 40: ...t you require is included in the download package before you install it Avoid duplicate installations of a codec package If you want to install a different code package uninstall the previous codec first Note Network Setting There are various network connection methods depending upon the specifications of your carrier or Internet service provider Attention Use a standard LAN cable CAT5 or higher w...

Page 41: ...erial number of the SET is located on the back and one side of the SET Record it below should you ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device ...

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