RBI Infinite Energy2 IW1000, Installation And Operation Instructions Manual

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260 North Elm Street 7555 Tranmere Drive
Westfi eld, MA 01085 Mississauga, Ontario L5S 1L4 Canada
Phone: (413) 568-9571 Phone: (905) 670-5888
Fax: (413) 568-9613 Fax: (905) 670-5782
www.rbiwaterheaters.com
LIMITED WARRANTY
IE2 Boilers/Water Heaters
Industrial, Commercial and Other Non-Residential Use
The “ Manufacturer” warrants to the original owner at the original installation site that the heat exchanger of the
Industrial, Commercial, and other Non-Residential Use Boiler (the “ Product”) will be free from defects from
condensate corrosion and in material or workmanship for ten (10) years from the date of installation. Additional twenty
one (21) year thermal shock warranty on heat exchanger. If upon examination by the Manufacturer the Product is
shown to have a defect in material or workmanship during the warranty period, the Manufacturer will repair or replace,
at its option, that part of the Product which is shown to be defective. All other RBI supplied Boiler/Water Heater
parts are warranted against defects in material and workmanship for one (1) year from date of installation or 18
months from date of shipment from RBI.
The “ Manufacturer” warrants to the original owner at the original installation site that the heat exchanger of the
Industrial, Commercial, and other Non-Residential Use Water Heater (the “ Product”) will be free from defects
from condensate corrosion and in material or workmanship for five (5) years from the date of installation. Additional
twenty one (21) year thermal warranty on heat exchanger. If upon examination by the Manufacturer the Product is
shown to have a defect in material or workmanship during the warranty period, the Manufacturer will repair or replace,
at its option, that part of the Product which is shown to be defective. All other RBI supplied Boiler/Water Heater
parts are warranted against defects in material and workmanship for one (1) year from date of installation or 18
months from date of shipment from RBI.
This limited warranty does not apply:
(a) if the Product has been subjected to misuse or neglect, has been accidentally or intentionally damaged, has
not been installed, maintained or operated in accordance with the furnished written instructions, or has been
altered or modified in any way.
These include but not limited to:
Excessive water hardness causing a lime build-up in the heat exchanger tubes is not a fault of the
equipment and is not covered under the manufacturer’s warranty.
Excessive pitting and erosion on the inside of the heat exchanger tubes caused by high water velocity
through the tubes and is not covered by the manufacturer’s warranty. (See Installation Instructions for
proper pump performance.)
Chemical corrosion, no corrosive chemical (freon, dry cleaning chemicals, degreasing liquids, chlorine or
any chemicals that produce hydrochloric acid) can be present in the boiler room as it rapidly destroys the
heating equipment and voids the warranty.
(b) to any expenses, including labor or material, incurred during removal or reinstallation of the Product or parts
thereof.
(c) to damage as a result of settlement, distortion, collapse, or cracking of any foundation area, beams or pipes
surrounding the Product.
(d) to any workmanship of any installer of the Product; or to Products installed outside the continental United
States or Canada.
This limited warranty is conditional upon:
(a) shipment, to the Manufacturer, of that part of the Product thought to be defective. Goods can only be returned
with prior written approval from the Manufacturer. All returns must be freight prepaid.
(b) d et erminat ion in t he reasonab le op inion of t he M anufact urer t hat t here exist s a d efect in mat erial or
workmanship.
Repair or replacement of any part under this Limited Warranty shall not extend the duration of the warranty with
respect to such repaired or replaced part beyond the stated warranty period.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, AND ALL
SUCH OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND
EXCLUDED FROM THIS LIMITED WARRANTY. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE IN ANY
WAY FOR ANY CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE
WHATSOEVER, OR FOR ANY AMOUNTS IN EXCESS OF THE SELLING PRICE OF THE PRODUCT OR ANY PARTS
THEREOF FOUND TO BE DEFECTIVE. THIS LIMITED WARRANTY GIVES THE ORIGINAL OWNER OF THE PRODUCT
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY BY EACH JURISDICTION.