RBI Infinite Energy2 IW1000, Installation And Operation Instructions Manual

Page: 100 / 156

100
16 - USE
15.14 - Diagnostic:
Blocking errors
“Err”
Blocking errors are generated by a
permanent fault. There is no way to
unlock the unit other than to resolve
the cause of the fault.
On multi-burner unit models 399 up
to 1000, when the burner goes into a
blocking error state, you’ll see
icon
and the corresponding burner icon
(
‚ƒ
or
„
) if failing will blink.
To see the blocking error code, press
the RESET key and display will show
the blocking error code. Press and
hold the RESET key to go back into
normal display condition.
Err Description Checks Solutions
Err 0 Self checking Not needed During start up, display shows “Err 0” temporarily because it is doing
its self checking
Err 45 Internal software error Replace the power control board
Err 46 Internal software error Replace the power control board
Err 47 Internal software error Replace the power control board
Err 48 Internal software error Replace the power control board
Err 49 Internal software error Replace the power control board
Err 50 Internal hardware error Replace the power control board
Err 51 Internal hardware error Replace the power control board
Err 52 Internal hardware error Replace the power control board
Err 53 Internal hardware error Replace the power control board
Err 54 Flame is detected in a state in
which no flame is allowed to
be seen.
Replace the power control board
Err 55 Low water pressure error Check pressure sensor Replace the pressure sensor
Err 56 Low water pressure error Check pressure sensor Replace the pressure sensor
Err 57 Low water pressure error Check pressure sensor Replace the pressure sensor
Err 58 Low water pressure error Check pressure sensor Replace the pressure sensor
Err 59 Low water pressure error
(This error stops all modules)
a - Check the pressure into the water system and eventually
increase it
a - If water system pressure is over parameter 3022, replace the water
pressure sensor
Err 60 High flue gas temperature error a - Check if return temperature is higher than 145°F (62°C) at
high fire (see also Section 4.1);
b - Check the combustion efficiency of the burner in fail.
Combustion Efficiency must be higher than 88%;
c - Check the flue gas temperature sensor match Section
16.10.
a - If return temperature is higher than 145°F (62°C) downrate the
capacity or reduce the water flow;
b - If combustion efficiency is lower than 88%, try to clean the flue gas
side and the water side of the heat exchanger;
c - If flue temperature sensor do not match Section 16.10, it must be
replaced.
Err 61 Return temperature is higher
than 176°F (80°C)
a - Check if temperature sensor match Section 16.10
b - Check if supply and return pipe are reversed
If temperature sensor do not match Section 16.10, it must be replaced.
Err 62 Block drain switch is active
(This error stops all modules)
a - Check if the condensate drain is blocked
b - Check if the condensate box is blocked
a - Remove any obstruction from the condensate drain
b - check the condensate box, if medium is exhaust it must be
replaced
Err 64 No correct Frequency signal or
no correct ground connection
or no communication with
the WD
a - Check the frequency signal. It must be between 55 and
65Hz
b - Check the ground connection (between ground and neutral
it must be 0 volt)
a - If out of range, ask your electrical supplier.
b - If the ground connection is not right ask to your electrical supplier
Diversely try to replace the power contro board
Err 65 Hot neutral reversed Check supply voltage polarity Reverse supply voltage polarity, if it’s the case
Err 66 Net freq. error detected in the
main
Check the frequency signal. It must be between 55 and 65Hz If out from range, ask your electrical supplier. Diversely try to replace
the power contro board
Err 67 Faulty earth connection Check the earth connection to the appliance Repristinate the earth connection
Err 68 Watchdog communication error Replace the power control board
Err 72 Supply sensor open
Exchanger malfunction
Check if temperature sensor match Section 16.10
Check that the primary heat exchanger temperature fuse has
not intervened.
If temperature sensor do not match Section 16.10, it must be replaced.
If the primary heat exchanger temperature fuse has intervened (the
contact is open), the exchanger must be replaced
Err 73 Return sensor open Check if temperature sensor match Section 16.10 If temperature sensor do not match Section 16.10, it must be replaced.
Err 76 DHW sensor open Check if temperature sensor match Section 16.10 If temperature sensor do not match Section 16.10, it must be replaced.
Err 80 Supply sensor shorted Check if temperature sensor match Section 16.10 If temperature sensor do not match Section 16.10, it must be replaced.
Err 81 Return sensor shorted Check if temperature sensor match Section 16.10 If temperature sensor do not match Section 16.10, it must be replaced.