Gilat Satellite Networks
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Confidential and Proprietary Information
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79
Problem
Fixes
6
Intermittent picture for
short intervals.
Ensure that all video connections are installed
properly.
Confirm clear line of sight to the satellite.
Verify that the receiver is tracking on the satellite
from the Setup Menu of the receiver.
Check that the radome of the antenna is free of any
obstructions (water, snow, ice, or debris).
7
Picture scrambled, partial,
or freezing.
Ensure that coaxial cable connections are installed
properly.
Confirm clear line of sight to the satellite.
Verify that the receiver is tracking on the satellite
from the Setup Menu of the receiver.
Check that the radome of the antenna is free of any
obstructions (water, snow, ice, or debris).
8
System does not work in
motion.
Ensure that all cable connections are installed
properly.
Confirm clear line of sight to the satellite.
Verify that the receiver is tracking on the satellite
from the Setup Menu of the receiver.
9
Certain channels do not
work or only preview
channels are visible.
Verify channel package with satellite TV provider.
Check availability of local channels in the subscriber’s
area.
Ensure proper activation of satellite receiver.
10
Remote control does not
work.
Ensure proper placement of IR transmitter (if RF to IR
converter has been installed).
Install new batteries.
