UltraRAE 3000 User’s Guide
Inlet flow too low
Reasons:
Pump diaphragm damaged
or has debris.
Flow path leaks.
Solutions:
Check flow path for leaks;
sensor module O-ring, tube
connectors, Teflon tube
compression fitting.
Call Technical Support at
+1 408-752-0723
or toll-free at
+1 888-723-4800
“Lamp” message
during operation
Reasons:
Lamp drive circuit.
Weak or defective PID
lamp, defective.
Solutions:
Turn the unit off and back
on.
Replace UV lamp
29 Technical Support
To contact RAE Systems Technical Support Team:
Monday through Friday, 7:00AM to 5:00PM Pacific (US) Time
Phone (toll-free): +1 888-723-4800
Phone: +1 408-952-8461
Email: [email protected]
Life-critical after-hours support is available:
+1 408-952-8200 select option 8
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