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WinLink 1000 Installation and Operation Manual

Chapter 5 Diagnostics and Troubleshooting

Table 5-2. Troubleshooting with WinLink 1000 LEDs

Led Status

Remedy

PWR

Off

Check that AC adapter is connected to the IDU
and the AC power outlet.

IDU

Orange

Check that the IDU/ODU cable is properly wired
and connected.

ODU

Red

Check that the IDU/ODU cable is properly wired
and connected.

Orange

Complete the installation procedure from the
management software.

AIR I/F

Red

Check the ODU Antenna alignment. Check that
the radio configuration of both site A and site B
units are the same (channel and SSID).

Off

Check the TDM service configuration in the NMS.

Orange

Check that the system is not in loopback mode.
Check the site B IDU ports and cables and site B
external equipment.

SERVICE

Red

Check the site A IDU ports, cables and external
equipment.

Troubleshooting 5-7

Summary of Contents for WinLink 1000

Page 1: ...WinLink 1000 Installation and Operation Manual Point to Point Wireless Product Family Revision 3 0...

Page 2: ......

Page 3: ...t license or interest to such trademark is granted hereunder and you agree that no such right license or interest shall be asserted by you with respect to such trademark You shall not copy reverse com...

Page 4: ...istributor International Headquarters RADWIN Ltd 32 Habarzel Street Tel Aviv 69710 Israel Tel 972 3 7662900 Fax 972 3 7662902 E mail support radwin com U S Headquarters RADWIN Inc 900 Corporate Drive...

Page 5: ...ff and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an...

Page 6: ...0 Management software installation CD Mounting instructions Spare RJ 45 connector ODU to IDU cable at length ordered optional IDU E Package Contents IDU E 110V 240V adaptor IDU wall mounting drilling...

Page 7: ...l the ODU 1 At site A route the ODU cable from the ODU location on the roof to the IDU location inside the building The maximum length is 100m 2 Mount the ODU unit to the mast or wall using the mounti...

Page 8: ...erify stability 7 Connect the management station to one of the two IDUs in the link 8 Start the WINLink Manager application 9 Open the installation wizard and follow the installation steps 10 After se...

Page 9: ...ing of front panel indicators and statistics data Intervention is only required when WinLink 1000 must be configured to its operational requirements or diagnostic tests are performed Normal Indication...

Page 10: ...s properly wired and connected ODU Red Check that the IDU ODU cable is properly wired and connected Orange Complete the installation procedure from the management software AIR I F Red Check the ODU An...

Page 11: ...000 Management Software 2 7 Aligning the WinLink 1000 ODUs 2 9 Installing the Link 2 10 Connecting the User Equipment 2 18 Chapter 3 Configuration 3 1 Performing Configuration of WinLink 1000 3 1 Conf...

Page 12: ...ror Detection and Alarms 5 1 5 2 Collecting and Saving Statistics 5 2 5 3 Running Diagnostic Loopbacks 5 3 Local External Loopback 5 4 Remote Internal Loopback 5 5 Remote External Loopback 5 5 Local I...

Page 13: ...ox 2 17 2 14 Installation Wizard Finish Screen 2 18 3 1 WinLink Manager Main Menu 3 2 3 2 Configuration Link Wizard 3 3 3 3 Link Configuration System dialog box 3 4 3 4 Link Configuration Channel sele...

Page 14: ...4 1 4 2 Main Menu Wireless Link is Active 4 5 4 3 WinLink 1000 Inventory 4 9 5 1 Preferences Dialog Box Event Log Tab 5 3 5 2 Loopbacks Dialog Box 5 4 5 3 Local External Loopback 5 5 5 4 Remote Inter...

Page 15: ...4 5 1 WinLink 1000 Alarms and Information Messages 5 2 5 2 Troubleshooting with WinLink 1000 LEDs 5 7 Table A 1 ODU IDU Cable Connector Pinout A 1 Table A 2 E1 T1 Connector Pinout A 2 Table A 3 Fast...

Page 16: ...Ethernet services over 2 4GHz 4 9GHz and 5 xGHz license exempt bands and is suitable for deployment in FCC ESTI or CSA regulated countries The system provides up to 48 Mbps wireless link and supports...

Page 17: ...k and downlink data streams Operation over 2 4GHz 4 9 GHz and 5 x GHz bands is not affected by harsh weather conditions such as fog heavy rain etc LAN Interface The WinLink 1000 LAN port provides 10 1...

Page 18: ...ports configuration of an external antennae In this configuration the radio supplies an N type connector that connects through a coax cable to the external antenna An external antenna can extend the r...

Page 19: ...less link self test results ODU to IDU link and power status For a detailed description of the front panel LEDs see Chapter 4 The rear panel of the indoor unit IDU includes the power WAN LAN and E1 T1...

Page 20: ...ation OFDM BPSK QPSK 16QAM 64QAM Channel setting Resolution 5 MHz Transmitter Power 17 dBm max for 4 9GHz 12 8 dBm max Blocked by product SW and can not be changed ODU Installation Mast or wall mounti...

Page 21: ...VAC via cable plug or 24VDC or 48VDC from rack Power Consumption 10W max IDU E and ODU 14W max IDU C and ODU Connector 2 pin for IDU E IDU C DC ver 3 pin terminal block AC ver 3 prong plug Physical O...

Page 22: ...1 ft Gain 16dBi 22dBi 22dBi 22dBi Beam width 20 N A 9 9 9 Polarization Linear Linear Linear Linear External antenna 1 ft Gain 21 dbi 22 dBi 22 dBi 22 dBi Beam width N A 9 4 5 4 5 4 5 Polarization Lin...

Page 23: ...tion operation and maintenance of this product WinLink 1000 has three types of products Auto channel selection is not supported Previous or Future release Auto channel selection supported User can ena...

Page 24: ...when replacing an IDU 2 2 Site Requirements and Prerequisites For the IDU allow at least 90 cm 36 in of frontal clearance for operating and maintenance accessibility Allow at least 10 cm 4 in clearan...

Page 25: ...U 19 carrier rack Spare RJ 45 connector External antenna if ordered ODU IDU Cable at length ordered optional 2 4 Installation and Setup Physical installation of the WinLink 1000 system installation i...

Page 26: ...ODU is the transmitting and receiving element of the WinLink 1000 system The ODU can be mounted on a mast or a wall In both installations the supplied mounting kit is used to secure the ODU Appendix...

Page 27: ...pinout 5 Secure the cables to the mast or brackets using provided UV rated cable ties 6 Repeat the procedure at the remote site Do not tightly secure the ODU to its mounting brackets until the alignm...

Page 28: ...e protective earth terminals of the AC DC power must be connected to the protective ground conductor of the mains power cord Applies to both IDU models If you are using an extension cord power cable m...

Page 29: ...on CD ROM as an executable file The application has the following PC requirements Memory 128 MB RAM Disk 1 GB free hard disk space Processor Pentium 3 or higher Network 10 100BaseT NIC Graphics Card a...

Page 30: ...nLink manager 1 From the Start menu point to Programs point to WinLInk Manager and then click WinLink Manager The password IP request dialog appears Figure 2 3 Login Screen 2 Select the suitable optio...

Page 31: ...or Changing the Password The WinLink Manager Main menu is displayed see Figure 2 5 Figure 2 5 Main Menu Aligning the WinLink 1000 ODUs Perform the WinLink 1000 ODU alignment using the Buzzers located...

Page 32: ...site B ODUs to the mast wall 6 Monitor the link quality for about 15 minutes to verify stability Buzzer Sequence buzzer on buzzer off Description Best Signal so far Signal quality increased No change...

Page 33: ...tion and Operation Manual Chapter 2 Installation and Setup Installation and Setup 2 11 Figure 2 7 Link Installation Wizard 3 Click next to proceed with the Installation procedure The system dialog box...

Page 34: ...ID is initially factory set Both sites of a link must always have the same number 5 Enter Link name for the link identification 6 Enter a name for site 1 7 Enter a name for site 2 8 Click Next The Cha...

Page 35: ...anual option allows you a User defined channel within the system frequency band Selecting a new channel causes the system quality to change The quality bar shows the adjustment until the system finds...

Page 36: ...allation Wizard Channel Select dialog box Automatic Channel Select enabled This feature is for the 5 4GHz ETSI version product only DFS TPC Dynamic Frequency Select Transmit Power control according to...

Page 37: ...tallation and Setup Installation and Setup 2 15 Figure 2 11 Installation Wizard Channel Select dialog box Supporting DFS ETSI standard requirement 10 Click Next The Rate Select dialog box appears see...

Page 38: ...te according to the services required 12 Click Evaluate 13 A question box pops up asking if you want to re evaluate the link Click Yes to change the rate No to keep the existing rate Selecting a new r...

Page 39: ...E1 T1 field if you intend to transmit E1 T1 data and Ethernet data The Ethernet BW field shows the remaining bandwidth in Mbps available for Ethernet The available bandwidth depends on the number of...

Page 40: ...site B units the Link Status indication bar of the Main menu is within the green area 18 Verify that the radio signal strength RSS in the Main menu is according to expected results Connecting the Use...

Page 41: ...her compatible device to the appropriate IDU panel RJ 45 port designated LAN Refer to Appendix A for the connector pinout IDU C has an integrated LAN switch that provides 2 ports of 10 100BaseT The in...

Page 42: ...izard WinLink 1000 has three types of products Note Auto channel selection is not supported Previous or Future release Auto channel selection supported User can enable disable auto channel configurati...

Page 43: ...l parameters are applied to both sides of the link Note Figure 3 1 WinLink Manager Main Menu To change general parameters 1 In the Main menu click the Link Configuration button 2 The Configuration Wiz...

Page 44: ...Installation and Operation Manual Chapter 3 Configuration Figure 3 2 Configuration Link Wizard 3 Click Next 4 The Link Configuration dialog box appears see Figure 3 3 Performing Configuration of WinL...

Page 45: ...data to for the link All fields with a white background can be edited 6 Click Next The Frequency dialog box appears see Figure 3 4 For releases 1 1 6 and above refer to Figure 3 6 on page 3 6 For 5 4G...

Page 46: ...operation mode During installation the user must select the channel manually in order to optimize the antenna alignment Enabling automatic channel selection is perform be clicking on the Automatic cha...

Page 47: ...om the available channel list Some product configurations support the DFS TPC ETSI Standard In this standard The Radio is detects Radars and selecting only channels were no active Radars According to...

Page 48: ...icates that the radar detection is on Figure 3 6 Link Configuration Channel select dialog box with DFS Automatic channel selection cannot be unchecked due to ETSI standard requirements A Channel resel...

Page 49: ...on Manual Figure 3 7 Channel reselection confirmation dialog box Figure 3 8 Reselection process Reselection process can take up to few minutes A bar with activity displays the progress of the reselect...

Page 50: ...active in list 8 Click Next The Rate Select dialog box appears see Figure 3 10 Table 1 1 lists throughput rates and capacities Figure 3 10 Air Interface Rate select Dialog Box 9 Select a suitable air...

Page 51: ...s of evaluation takes a few seconds 12 Click Next The Service Parameters dialog box appears Configuring Service Parameters In the Service Parameters dialog box configure E1 T1 x1 or x2 and Ethernet pa...

Page 52: ...WinLink 1000 Installation and Operation Manual Chapter 3 Configuration Figure 3 11 Service Parameters Dialog Box E1 T1 Interface Performing Configuration of WinLink 1000 3 11...

Page 53: ...and Operation Manual Figure 3 12 Service Parameters Dialog Box Ethernet only Interface 2 Click Next The Finish screen appears see Figure 3 13 The Finish screen shows a summary of the link configurati...

Page 54: ...The Main screen is displayed Editing the Configuration Parameters The configuration parameters can be edited for each site individually without running a wizard To edit the Configuration Parameters 1...

Page 55: ...Tab This screen is read only and cannot be edited Management Tab To configure the IP address Subnet Mask Default Gateway and the Trap Destination Backup button Save a backup ini file with current conf...

Page 56: ...e configuration dialog box opens 3 Click the Air Interface Tab See Figure 3 15 4 Select the required Transmit Power Level See Figure 3 15 below Figure 3 15 Changing the Transmit Power Defining the Man...

Page 57: ...ing configuration from the WinLink manager the IP address is entered in the login screen Figure 2 3 Note 5 Enter the Subnet Mask 6 Enter the Default Gateway 7 Enter the Trap Destination This is the IP...

Page 58: ...he configuration files Notes 3 2 Bridge Configuration Bridge configuration is required in various network topologies such as protection 1 1 and ring application Detailed description The bridge configu...

Page 59: ...E and C aging time The IDU has 2K MAC address learning table The aging time parameter controls the time each MAC address is dropped from the table Default value is 300 sec Change to these parameters...

Page 60: ...WinLink 1000 Installation and Operation Manual Chapter 3 Configuration Figure 3 18 Hub mode selected Bridge Configuration 3 19...

Page 61: ...rn on front panel on IDU E and rear panel on IDU C indications performance monitoring and turn off 4 1 Indicators Panel Indicators The panels of WinLink 1000 include a series of LED indicators that sh...

Page 62: ...synchronization SERVICE Green Orange Red ON E1 or T1 line is synchronized ON Alarm detected at the remote interface ON Local or Remote loopback ON Alarm detected at the local interface Connector LED...

Page 63: ...VDC from rack or AC 110 240VAC The PWR indicator lights up and remains lit as long as the IDU is receiving power WinLink 1000 requires no operator attention once installed with the exception of occasi...

Page 64: ...ws normal operation SERVICE Green ON shows normal operation OFF when Service is configured for Ethernet only If the above LED indications do not appear following initial power turn on refer to Chapter...

Page 65: ...Figure 4 2 Main Menu Wireless Link is Active The WinLink Manager Main menu consists of the following elements Toolbar includes buttons serving for Changing configuration parameters of operating wirel...

Page 66: ...rate in kbps Local remote received frames rate in fps Radio link status E1 or T1 link status Radio signal strength RSS in dBm Block error rate Event log stores both alarms and traps Alarms and traps a...

Page 67: ...te In order to maintain the communication link always reset the remote WinLink 1000 first To reset WinLink 1000 1 Click on maintenance select the remote WinLink 1000 to reset 2 Click on maintenance se...

Page 68: ...ile to WinLink 1000 1 From the Configuration menu select the site to reconfigure The Configuration dialog box opens see Figure 3 9 2 Click Restore 3 From the Open dialog select ini file to upload and...

Page 69: ...WinLink 1000 Installation and Operation Manual Chapter 4 Operation Figure 4 3 WinLink 1000 Inventory Managing WinLink 1000 4 9...

Page 70: ...the radio and user links and initiates alarms to alert the user Note To store the event log first define the IP address subnet mask default gateway and trap address of the management PC see Chapter 3...

Page 71: ...ent station This alarm is caused by automatic reset after link configuration Local ODU Resetting The local ODU reset from the management station Monitor was stopped since no connection to the link No...

Page 72: ...nterval for adding data to the file Figure 5 1 Preferences Dialog Box Event Log Tab 5 3 Running Diagnostic Loopbacks WinLink 1000 supports activation of the internal and external loopbacks on the loca...

Page 73: ...pbacks dialog box select None and click OK A loopback is deactivated and the corresponding status arrow in the Main menu becomes dimmed Figure 5 2 Loopbacks Dialog Box Local External Loopback Local Wi...

Page 74: ...00 is looped back to it see Figure 5 4 This loopback is initiated from a management station connected to the local unit Management Station E1 T1 Interface E1 Interface T1 Testing Equipment Remote ODU...

Page 75: ...mote units remote E1 T1 port and its connection to the remote side user equipment In this mode data coming from the remote user equipment is looped back to it see Figure 5 6 This loopback is initiated...

Page 76: ...he IDU ODU cable is properly wired and connected Orange Complete the installation procedure from the management software AIR I F Red Check the ODU Antenna alignment Check that the radio configuration...

Page 77: ...bility to find a clear channel In addition each WinLink 1000 link uses unique user configurable SSID code Q What protocol does the WinLink 1000 use i e 802 11 A WinLink 1000 uses a proprietary protoco...

Page 78: ...e taken into consideration In the supplied cascading cable of one meter we have 1 dB loss Q Do we need to add external arrestors on WinLink 1000 cables A The WinLink ODU includes arrestors and lightni...

Page 79: ...and maximum throughput A The Max net throughput of the WinLink 1000 is Full Duplex 18 Mbps Note The WinLink 1000 is a symmetrical system Q Does WinLink 1000 withhold any MAC Addresses A The WinLink 10...

Page 80: ...ini files Very light ODU 1 5 kg No RF loses between IDU and ODU Robust Air Interface Layer 2 ARQ insures error free Ethernet service even in harsh conditions Retransmit mechanism for TDM insures low B...

Page 81: ...gland on the ODU side for hermetic sealing Table A 1 shows the connector pinout Table A 1 ODU IDU Cable Connector Pinout IDU RJ 45 Wire Color Function ODU RJ 45 1 Green White Ethernet RxN 1 2 Green E...

Page 82: ...RJ 45 balanced connector wired in accordance to Table A 2 Table A 2 E1 T1 Connector Pinout Pin Function 4 5 Receive input 1 2 Transmit output LAN Port The LAN 10 100BaseT interface terminates in an 8...

Page 83: ...Terminal Block 3 pin 48VDC Pin Connection Right Center Chassis Left Table A 5 Alarm Connector Dry Contact Pin Description 1 Input 1 Positive 6 Input 1 Negative 2 Input 2 Positive 7 Input 2 Negative 3...

Page 84: ...ts The ODU mounting kit includes the following items One Large Clamp see figure B 1 One Small Clamp see figure B 2 One Arm see figure B 3 Four Screw hex head M8x40 Two Screw hex head M8x70 Four Washer...

Page 85: ...Appendix B Mast and Wall Installation WinLink 1000 Installation and Operation Manual Mounting WinLink 1000 on a Mast B 2 Mounting the ODU...

Page 86: ...WinLink 1000 Installation and Operation Manual Appendix B Mast and Wall Installation Mounting WinLink 1000 on a Wall Mounting the ODU B 3...

Page 87: ...et Two metal strap clamps To install external antenna on the mast 1 Attach the U bracket to the back of the antenna using four flat washers four spring washers and four hex nuts 2 Attach the pivoting...

Page 88: ...ns for a specific link range The utility allows you to calculate the expected RSS of the link and find the type of services and their effective throughput as a function of the link range and deploymen...

Page 89: ...ink 1000 Figure C 1 Accessing the Link Budget Manager Calculator C 2 Using the Link Budget Calculator The Link Budget Calculator comprises of one table where all the link parameters are defined Using...

Page 90: ...the Service Row and the effective Ethernet throughput is provided in the Ethernet Rate Note Throughput can be decreased as a function of range due to propagation delay The remaining fields are complet...

Page 91: ...ayed in the lower part of the table Expected RSS this is the number that the WinLink Manager software shows when the WinLink ODUs are best aligned Services Maximum E1 T1 services possible whilst maint...

Page 92: ...on D 2 External clock requirements WINLink 1000 system assumes that all external equipments connected to a single site use the same transmit clock In the picture above E1 1 in site A and E1 2 in site...

Page 93: ...onous Mode Each site is configured as timing Master In both user configurations WINLink 1000 system re generates the selected IN clock of the opposite site and use it as the OUT clock for all trunks I...

Page 94: ...f the pattern slips is dependent on the ratio between the different clocks Example 2 Trunk 1 is disconnected and trunk 2 is in normal condition WINLink 1000 shall select trunk 2 for clock timing Since...

Page 95: ...ection D 2 clocking D 1 Configuration 3 1 editing 3 13 restoring 4 8 saving 4 7 Connecting the ODU to the IDU 2 5 Connecting the Power 2 6 Connectors IDU C A 3 user port A 2 Contents of package 2 2 D...

Page 96: ...enance 4 7 Management 4 5 Management addresses 3 15 Management software 2 7 Manual frequency 2 13 Master mode D 2 Monitor log 5 2 Monitor pane 4 6 Mounting mast B 2 ODU 2 4 wall B 3 N Normal line stat...

Page 97: ...e D 2 slips pattern D 2 D 3 Software 2 7 SSID 2 12 Statistics 4 6 5 2 Subnet mask 3 16 Support 5 11 System 2 1 T Technical support 5 11 Temperature operating 2 2 timing D 2 examples D 3 Toolbar 4 5 TP...

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