Quantum Scalar 218FC, User Manual, Page: 80 / 127

70 Troubleshooting and Diagnostics
the application software and library in the past, but are now experiencing problems reading and writing
data, check the following:
✔
If you are writing data, make sure that the cartridge is write enabled (move the write-protect switch
to the enabled position).
✔
Check the data cartridge you are using. If your library has DLT2000XT drives installed, you can
only use DLTtape III and DLTtape IIIXT cartridges. The DLT4000 and DLT7000 drives can use
DLTtape III, DLTtape IIIXT, and DLTtape IV cartridges.
✔
If the cartridge has been in use for a long time or if it has been used frequently, try using a new
cartridge.
✔
Clean the drive head.
Library Error Codes
If, during operation of your Scalar Library an error occurs, the library will halt the current operation and
an error code will be displayed on the operator’s display. The error code is displayed at the beginning of
the fourth line and will consist of two hexadecimal characters. The first three lines will not be changed.
In all cases, after removing the cause of the problem push MENU to return the Scalar Library to the On-
Line Mode.
If you cannot find a cause for the error, try to return the Scalar Library to the On-Line Mode by pressing
ALT
and/or
ENTER
. If that does not work, or if the error code reappears, call ADIC Customer
Assistance and be prepared to tell them what the error code is – and what the conditions are (see When
You Call ADIC Customer Assistance later in this chapter).
See Appendix C Error Codes in this manual for a detailed description of each error code.
Environmental Considerations
For best performance of your Scalar Library, and to minimize the chance of condensation, please
observe the following guidelines:
❐ If you expose cartridges to temperatures outside the operating limits – 40-113 F (5-40 C) –
stabilize them by leaving the cartridges in the operating temperature for a minimum of two hours
before you use them.
❐
Avoid temperature problems by ensuring that the Scalar Library rear panel is not obstructed so that
the drives have adequate ventilation.