Diagnostics
Scale Errors
CubiScan 25 Service Manual
1 2
Middle Dashes
Dashes in the middle of the weight field mean that the scale cannot find a stable reading. If you
have dashes appearing in the middle of the weight field, complete the following steps:
•
Middle dashes can sometimes mean that there is no communication with the scale. To verify
that the CubiScan 125 is communicating with the scale, go to
Menu > Diag > Scale
. If there is
no communication with the scale the
Wgt
field will display
No Com
. If there is no
communication with the load cells the
Wgt
field will display
NoLC
.
•
Make sure that there are no fans blowing air onto the CubiScan 125. The scale is sensitive and
moving air can affect scale readings.
•
If there is no air interfering with the CubiScan 125, proceed to step 1 below.
Top Dashes
Dashes in the top of the weight field mean that the scale is reading over the scale limit.
•
Make sure that there are no objects on the platform, especially objects that weigh over the
weight limit of 50 lbs.
•
If there are no objects on the CubiScan 125’s platform, proceed to step 1 below.
Complete the following steps if there are still dashes in the weight field.
1. Make sure that the glass platform is securely in place.
2. Make sure that there are no objects on or leaning against the glass platform.
3. Make sure that all the controller box cables are securely attached.
4. Make sure that all load cell summing box cables are securely attached.
5. Make sure that there are no objects on the platform and zero the CubiScan 125 by tapping the
[Zero]
button that is found on the main screen. If an accurate weight is not displayed in the
weight field, continue on to the next step.
6. Calibrate the scale. For instructions on how to do this, see
“Scale Calibration” on page 14
.
7. If, after completing the above steps, there are still dashes in the weight field, please contact
Quantronix Technical Assistance at +1 801-451-7000.
Different Load Cells Report Different Weights
Complete the following steps if the load cells are reporting different weights in each corner.
1. Calibrate the scale. For more information on calibrating the scale, see
.
2. Make sure the ball cups are properly aligned.
