QMS 1800409-001A, User Manual

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■ If you continue to have problems with the ESP mode
selecting printer emulation, contact your QMS vendor.
IBM PC and Compatible Computer Checklist
If you are experiencing problems with printing from a PC (not
related to print quality), check the following:
■
Does your application setup match the printer interface
settings?
■
Have you set up your printer port at the system level (DOS)
and installed a color PostScript driver within your
application? (Refer to your DOS, Windows, and
application documentation.)
■ Do you need an end-of-job for the previous job?
■ If you are using a serial interface, are you experiencing a
protocol problem? Set the printer to DTR/DSR protocol.
If that does not work, check your serial interface cable.
You may also want to try setting the printer to XON/XOFF
protocol.
■ Does your application support color PostScript Level 2?
(Check the application manual. If your application
supports color PostScript Level 1 but not Level 2, try
setting the printer to Level 1 in the Administration/
Emulations/PostScript/Emulation Level menu.)
Apple Macintosh Checklist
If you are experiencing problems with printing from a Macintosh
(not related to print quality), check the following:
Chapter 9
9 - 2 2 T r o u b l e s h o o t i n g