Chapter 4 Technical Services
Document Version V1.1.0 (03-07-2022)
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Chapter 4 Technical service
4.1 Consulting and services
QKM Technology Co., Ltd. is committed to providing you with technical information on
machine motion and operation to help you remove faults and reply to your inquiry in detail. If
your robot or equipment fails during use, you can contact our service department and provide
information below as much as possible:
Model and serial number of robot or equipment
Model and serial number of control system
Control system version number
Attached software function package (optional)
Existing applications
Other auxiliary products and devices attached (View, PLC, etc.)
Description of the problem, duration and frequency of the fault, etc.
Summary of Contents for MS6MT
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