Primera 510212, User Manual

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Section 9: Troubleshooting
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Digital Label Press 3 User’s Manual
The Blade Offset indicates the distance from the tip of Press's blade to the edge of
the blade shaft. Since Press will always use the same type of blade, this value
should always remain the same.
„
Be sure the cutter settings are configured properly according to Section 7-C.
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Be sure the blank size within PressPrint is set to the default size of
11.71" x 17.3".
„
The cutter is cutting too deeply or is not cutting deeply enough.
Your press's various print media will require unique cutter pressure settings. Use
the Cutting Pressure Slide to adjust the cut pressure accordingly. See Section 3-D
for instructions on properly adjusting the cutting pressure.
My image gets cut off at the top or bottom (or on the side in Landscape mode).
Remember that there is an unprintable area at the top and bottom of all print
media. This is necessary so that the printer can grip the print media while feeding
it back and forth. See Paper Size explanation in Section 6-D for more print area
information. Be sure images fall within this print area and that the Layout/Blank
Size option in PressPrint is set to 11.710" x 17.3".
Areas of my prints are "scrambled" or look like bar codes.
This signifies a data transmission error. This could be caused by a faulty or
substandard printer cable or parallel port. For best results, use the USB to Parallel
cable provided with your press.
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