Hold a Call
In a point-to-point call, you can place a call on hold, and then answer an incoming call, make an outgoing
call, or switch between two calls.
Procedure
»
Press
Home
on the remote control, then select
Active Call > Hold
.
When a call is on hold,
On hold
displays on the screen for 5 seconds. After 5 seconds, the hold
icon
displays and remains on the screen until all calls are resumed or disconnected.
Hold a Call and Accept a Call
When you receive an incoming call while you are in an active call, you can place the active call on hold
and accept the incoming call.
Procedure
»
Use your remote control to select
Hold + Accept
.
Hold a Call and Place a Call
You can place your current call on hold and place a call to another contact.
Procedure
1.
Press
on the remote control.
2.
Place the call using your preferred method.
Switch Between Point-to-Point Calls
When you have a call on hold, you can switch between the held and active calls.
Procedure
1.
Press
Home
.
2.
Select
Manage > Switch To
.
Resume a Call
When you no longer want to keep a call on hold, you can resume the held call.
Procedure
»
Use your remote control to select
Resume Call
.
Hang Up All Calls and Answer a Call
When you receive an incoming call, you can end all active calls and answer the incoming call.
Procedure
»
Select
Hang Up + Accept
to hang up all active and held calls and establish a point-to-point call
with the incoming call.
Using a Polycom RealPresence Group Series Remote Control
Polycom, Inc.
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