Planet NAS-5400, User Manual

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Q: HDD space is not released after an Mac client deletes a file on the NAS server
A: When an Mac client deletes a file on the NAS server, the file is not actually deleted so the
available HDD space shown on the Server Information/Status page is not enlarged. To
release the space, use
“
Empty Trash
”
on the Mac client
’
s terminal.
Q: Windows clients cannot delete files saved by Mac clients to the NAS server.
A: The Mac system allows the last digit of the file name to be a space while the Windows
system does not accept such a format. Thus when the Mac client saves a file of this format
to the NAS server, the Windows client cannot delete the file for it is unrecognizable. It is
suggested that Mac users avoid creating files with a space at the end of the file name if
they have to share files on the NAS server with Windows clients.
Q: Mac clients failed to set ACL to files and folders.
A: Please note:
1. Mac OS 9 clients cannot set ACL to files and folders on the NAS server, but existing ACL
setting of files and folders is still valid to Mac OS 9 clients.
2. Due to the limitation of Mac OS 10, the Mac OS X clients can only set ACL to folders on
the NAS server, but not to files. However, files created under a folder will inherit the ACL
setting of the folder. Moreover, when setting folder ACL, applying the
“
Apply to all
enclosed folders
”
setting will make all files and folders inherit the ACL setting of that
folder.
3. On Mac OS X, access right of a folder cannot be set to
“
Read & Write
”
after it has been
set to
“
Write only.
”
Q: NAS server lost connection to client terminal.
A: If due to heavy network traffic NAS server fails to respond or freezes while running setup,
try clicking on another section, then on the original section again. If this doesn
’
t work, close
the browser window and re-open NAS-5000 Series Manager.
Q: Cannot connect to NAS after modifying network configuration
A: After modifying the network configuration (including server addresses, domain, DNS
entries, etc.), re-confirm the network settings and change them as necessary. Try closing
the browser and reconnecting to NAS-5000 Series Manager.