Planet NAS-5400, User Manual

Page: 129 / 152

123
A: Please check the followings:
1. Check if the network settings of the NAS server are correct and make sure that the IP of
the NAS server does not conflict with those of other servers on the LAN.
2. Make sure the Windows client has correctly installed/set up TCP/IP.
3. Make sure the NAS server and the client computer that runs Microsoft IE can be
connected through physical network medium (e.g. hub, switch, etc.) and in the same
subnet.
4. Make sure that the browser is IE 5.0 or above and it can connect to other servers in the
network.
5. Try typing the server name of the NAS server in the address field of IE.
6. Try typing the IP address of the NAS server in the address field of IE.
7. Try restoring the IE settings to defaults and try again.
8. Try restarting the server.
Q: Buttons missing on Date/Time page in Quick Configuration.
A: Certain web trap modules of anti-virus software cause a situation where certain buttons on
the Date/Time Page of the Quick Configuration module cannot be displayed. Disable the
web trap and try again, or use a different terminal for the setup.
Q: System boot failure.
A: There are two possibilities that could cause a system reboot failure.
1. If the system administrator has ever added the NAS server into a NIS domain before,
he/she will not be able to reboot the NAS server in case the NIS server is not available.
Please make sure the NIS server is available first and then restart the NAS server.
2. At least one hard disk has to be installed before booting up the server.
Q: It takes a long time to start the server and it seems to be a boot failure.