Phylink PLC-223W User Manual Download Page 93

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Section 7 - Technical Support

PHYLINK Cube HD User Manual

Technical Support

If you have purchased this product from an authorized retailer worldwide,
you are eligible for priority email based technical support.

We are always glad to help, however we ask that you read this short manual first.
If you still have questions send us an email.

For Technical questions, please email: [email protected]

Phylink’s website contains the latest user documentation and software updates for
Phylink’s products. Visit www.phylink.com for more details.

Phylink Solutions LLC

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Summary of Contents for PLC-223W

Page 1: ...USER MANUAL VERSION 1 1 Cube ...

Page 2: ...d Viewing 37 Snapshots Storage and Viewing 38 Quick installation for iOS device 13 Camera installation on iOS device 13 Wireless Setup on iOS device 16 19 Advanced settings on iOS device 23 Quick installation for Android device Camera installation on Android device 23 Wireless Setup on Android device 26 28 Advanced settings on Android device Restore Camera back to factory settings 10 Installation ...

Page 3: ...on alarm 76 Snapshot to storage periodically 77 Record to storage on alarm 78 Record to storage continuously 79 Sending files in storage to FTP server 80 Email alarm sending 68 Email periodic sending 70 FTP alarm sending 71 FTP periodic sending 73 Tools 81 System Identity 81 User Management 82 Date Time 83 Backup or Reset 84 Firmware Upgrade 84 Recording to NAS 61 Stream Setup 46 OSD Setup 49 Nigh...

Page 4: ...rnet explorer 88 The camera s network connection unreliable 88 Wireless communication does not work 88 Video window shows on connecting 88 Forget the IP address of network camera 89 Forget the password to access the setting interface 89 Why we see strips in the videos 89 The camera is producing noisy images 89 Using a camera behind glass 89 PHYLINK Cube HD User Manual 4 Technical Support 93 ...

Page 5: ...perating system Windows 2000 XP Vista Windows 7 Mac Linux Processor Intel Pentium III 1GHz Memory 256Mb RAM Viewing System Requirements Web Browser Setup Viewing IE Version 5 5 or later Firefox Google Chrome Safari most other browsers Real Player QuickTime and most other VLC players Verify the package contents against the list below PLC 223W PLC 233W Network Camera Camera Stand Manual and Software...

Page 6: ...ements With smooth real time video and audio streaming Professional High Quality Video Camera With Megapixel optical lens Surveillance CMOS Sensor DSP processor you can experience outstanding HD video at full resolution Built in IR LED Lamps for Night vision that gives you ability to view clearly even in the dark environments Enhanced by automatic IR cut filter operation it provides sharp and clea...

Page 7: ... mark CE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may c...

Page 8: ...ow light and quickly off which means the system is being started When the indicator LED shows yellow again it means the system has started successfully Red light is for wired connection yellow light for wireless connection The indicator LED flashes during data transfer Power Status indicator LED Connects to the included DC 12V power adapter Power Jack Monitors lighting conditions and switches betw...

Page 9: ... only be installed in indoor environments Mount the camera The camera can be either wall mounted or ceiling mounted using the supplied stand It can also be placed on a desktop using the supplied stand thus providing a flexible installation solution Connect network cable and power For some angles you may need to loosen main mounting ring by turning the big flat screw on the back of the stand with a...

Page 10: ...in the to press the reset switch Reset pin hole You ll feel the click when the switch engages A few seconds later the camera will restart and is now at factory settings Of course after reset the user name and password will both be admin again It is easier to use the software reset function in the Backup or Reset menu If hardware reset is needed find the at the rear of camera Reset pin hole Please ...

Page 11: ...your router please refer to your router s User Manual The camera will automatically create a wireless connection to your router While connecting the will always on and your camera WPS Status indicator LED will reboot Step 2 Press the on your router within 60 seconds WPS button WPS function also called Quick Secure Setup on some brands of router QSS Step 1 After the camera is powered on press the o...

Page 12: ...lmost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position your devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may weaken the wireless signal Try to position your access points wireless routers and other networking dev...

Page 13: ...ssword default password is admin Assign a Name to the camera to help identify this camera if more than one camera is in use Press Save button and your camera will show up under Camera List Automatically search in Local Area Network If you camera is in the same Local Area Network with your Smart phone the App can search cameras for Local Network Event Playback Add Camera Info Camera Add Camera iPad...

Page 14: ...ss Save button and your camera will show up under Camera List Manually type UID Option 3 If you camera is not in the same Local Area Network with your Smart phone the App can NOT search cameras for Local Network Press Add button and manually type UID according to the UID sticker on the product Event Playback Add Camera Info Camera Add Camera iPad 17 50 63 Camera Found 2 Camera Found 2 Add QRCode V...

Page 15: ...g a wired connection Camera List Press the Back button to go back to the Camera List Press to View saved pictures Press to take a snapshot Press to start listening or stop listening Live View iPad 17 50 63 Back Camera Online LAN 768x432 FPS 16 BPS 154 Kbps Press to start speaking or stop speaking 15 ...

Page 16: ...d Camera Info Camera Camera List iPad 17 50 63 VNW5V15K6RY7J4VWC7W1 Edit Connected Camera V5G5SX5U2TE71JBWC7W1 Connected Camera Press on from the Advanced Setting Edit Camera Edit Camera iPad 17 50 63 Back Name Camera Account admin Password Reconnect Connected Security Code Advanced Setting Advanced Setting iPad 17 50 63 Back Motion Detection Video Quality Alarm Recording Microphone Speaker Not av...

Page 17: ...e Wi Fi setup Join Press on from the Network Setup Advanced Setting Network Setup iPad 17 52 62 Back WiFi Networks Data Time WiFi Networks iPad 17 52 62 Back CHOOSE A NETWORK D Link_DIR 612 TP Link_245416 FAST_11DA2E phr 002 Enter Password iPad 17 52 62 Cancel Join Password After a successful wireless setup you can remove the network cable and the camera should work through the wireless network af...

Page 18: ... then click on an onscreen button to activate the WPS feature If you are not sure where the WPS button is on your router please refer to your router s User Manual Step 1 After the camera is powered on press the on the back of the camera WPS button The blue above the button will blink WPS status LED For other Advanced Setting such as Record Event Motion Detection Alarm Action Login Account Video Qu...

Page 19: ...is would be 50Hz For US this would be 50Hz There are four quality level of video can be set quickly You can also make further changes to the details of quality Please note that the higher the video quality the more network bandwidth you will need to support it The Pre Recording Time control how long the video is recorded Pre Recording before motion detection is detected by a camera You can fill a ...

Page 20: ...er a recording and send an email Press on to enter the Alarm Recording settings or Alarm Email settings In the Alarm Recording settings you can turn on or off the Alarm Recording feature The Post Recording Time control how long the video is recorded Post Recording after motion detection is detected by a camera You can fill a value of seconds to adjust this times The video can be recorded into many...

Page 21: ... s help pages or other email program account settings Email Interval Input the interval between two E mails If you do not want to send mail too frequently you can increase the time interval to send the E mail Server Input your E mail s SMTP server name 25 as default Port Select For Gmail select SSL connection OFF ON It depends on the mail system Select Authentication ON your E mail user name Accou...

Page 22: ...ou go to your account settings on Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email Input the receiver mail address Receiver You can set up a total of three E mail address Subject Input the subject of mail Fill with the content you want to send in the mail Message 22 ...

Page 23: ...dress on the bottom will shows up on screen Search camera from LAN Then press the UID for the camera you are setting up Automatically search in Local Area Network If you camera is in the same Local Area Network with your Smart phone the App can search cameras for Local Network Enter Password default password is admin Assign a Name to the camera to help identify this camera if more than one camera ...

Page 24: ... type UID Option 3 If you camera is not in the same Local Area Network with your Smart phone the App can NOT search cameras for Local Network Enter Password default password is admin Assign a Name to the camera to help identify this camera if more than one camera is in use Press button and your camera will show up under OK Camera List Press Add button and manually type according to the UID sticker...

Page 25: ...f live view Press to start listening or stop listening Press on the Camera name from for using a wired connection Camera List Live View Press to start speaking or stop speaking 20 46 PHYCAM VNW5V15K6RY7J4VWC7W1 Online Camera Click here to add camera Live View Camera PHYLINK Cube HD User Manual Section 2 Installation 25 ...

Page 26: ...ext box to view list of available networks Select your network from the list and type in your Wi Fi password also known as wireless key and press to OK complete setup After successful wireless setup remove the network cable and the camera should work through the wireless network after a short delay 20 46 PHYCAM VNW5V15K6RY7J4VWC7W1 Online Camera Click here to add camera Network Setup 20 46 Wi Fi S...

Page 27: ...rs you may need to login to the web interface and then click on an onscreen button to activate the WPS feature If you are not sure where the WPS button is on your router please refer to your router s User Manual Step 1 After the cameras start press the on the back of the camera WPS button The blue above the button will blink WPS status LED For other Advanced Setting such as Record Event Motion Det...

Page 28: ...the video quality the more network bandwidth you will need to support it Video Setting Primary Stream Secondary Stream Environment Mode 50Hz Horizontal Flip Vertical Flip On Screen Display disable OFF OFF Advanced Setting Motion Detection Microphone Speaker ON In the you can turn on or off the Motion Detection feature Advanced Setting You can drag the volume bar to adjust the volume of speaker or ...

Page 29: ...f the Alarm Recording feature The Post Recording Time control how long the video is Post Recording recorded after motion detection is detected by a camera You can fill a value of seconds to adjust this times The video can be recorded into many split files for better management File Split and index You can set the recording time for each split file You can select which stream profile to record Alar...

Page 30: ...uthentication ON your E mail user name Account Input Input your E mail password Password Input the sender mail address Sender Input the receiver Receiver mail address mail address In the Alarm Email settings you can turn on or off the Alarm Email feature You can select the stream profile to snapshot for mail OFF 1st Alarm Email Email Sending Snapshot Stream Email Interval sec General Setting Alarm...

Page 31: ...o to your account settings on Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email Input the receiver mail address Receiver You can set up a total of three E mail address Subject Input the subject of mail Fill with the content you want to send in the mail Message 31 ...

Page 32: ... the setup wizard to complete the software installation Note If the Installation CD program does not start automatically open CD ROM drive and double click on autorun will appear on the desktop after software installation is completed The icon Double click the icon to start Phylink Camera Live 6 2 Add a camera to Camera Live Install Camera Live Documents Exit Click on to add a camera a Pop up wind...

Page 33: ...disconnection status please check the UID and password you entered or your internet connection If you camera is not in the same Local Area Network with your PC you can not discover the camera Option 2 Manually type the camera UID according to the sticker on the camera cable or product main body The remaining steps are same please refer to option 1 After the above steps you have completed a camera ...

Page 34: ...ra has been added Camera CVZMNUX5A6T2K5VM8RE7 Camera preview In the lower left corner of camera preview there is a camera connection status indication icon This icon indicates that the camera is online and connection established This icon indicates that the camera is in disconnection status In this state you can not connect and view the camera Please check the UID and password you entered or your ...

Page 35: ...ay ratio Mute Volume control bar Click play button or double click on a camera preview enter the live viewing mode You can perform various operations with Play Control Panel at the bottom of live viewing window Live Viewing Window Camera Multilive Video Album Setup 1920x1080 8FPS 1 3Mbps PHYLINK Cube HD User Manual Section 2 Installation 35 ...

Page 36: ...hen the camera preview will appear a blue border Click the camera preview again the blue border will disappear that means the camera is deselected from the Muliti viewing Once you have made your selection click on OK to save If you want to listen to the sound of camera you just need to click the live viewing window of camera then the live viewing window will appear a blue border You can only liste...

Page 37: ...ill be automatically created and you can find these files in Camera Live folder in My Documents on desktop Click on Video recording icon on Play Control Pane to start the video recording and then click on the icon again to stop the recording Click play button or double click on a camera preview enter the live viewing window Click on Recorded video icon from Main Toolbar and select the camera from ...

Page 38: ...iewing window Click on Album icon from Main Toolbar and select the right camera from the list then you can view the snapshots in Album Note The recorded video file will be automatically created and you can find these files in Camera Live folder in My Documents on desktop Camera Multilive Video Album Setup 20140108_092905 jpg 20140208_102605 jpg 20140206_102606 jpg 20140108_092903 jpg school Office...

Page 39: ...iguration Camera via web browser apply to the users who have fundamental knowledge about Internet and whose cameras are set in Local Area Network with their PC You do not need this way unless for some advanced function You can set up a camera on a smart phone with simple steps Viewing Camera via Web Browser Start the Phylink Camera Live and Click on Setup button to proceed advanced setup mode via ...

Page 40: ...ess Setup on PC via Web Browser Please note that if you have already setup wireless connection through Smart phone App your camera is already using wireless connection with your router and you can skip this setup IMPORTANT Most likely your wireless network was set up with a password If you don t remember it you can check you router s wireless setup menu or ask the person who set up your wireless n...

Page 41: ...ID list make sure that the Visibility Status on the wireless router is set to Visible and then try Search again SSID Mode Channel Auth Encrypt Signal wirelessnc TP LINK_4B8C68 FAST_3AC1FE Tenda_0B0458 Infrastructure Infrastructure Infrastructure Infrastructure 9 1 13 13 OPEN WPA2PSK WPA2PSK WPA2PSK AES AES AES NONE OK Cancel Apply Test Search Enable Disable Wireless Setup Wireless SSID Mode Off Se...

Page 42: ...short delay Congratulations At this point you should be able to use your camera wired or through wireless network on your local network using the same local IP address For other advanced configuration such as motion detection zone schedule Email alarm DDNS FTP uploading NAS SD card recording firmware upgrade and more please see the User Manual which is availableon the installation CD in this packa...

Page 43: ...word editing here page Type the password in both fields then click Save Please take note of the password If you forget the password the camera will have to be reset to its default settings in order to gain access to the settings page and this will also reset all other settings you may have changed Camera Network CAMERA SETTINGS Storage Task Tools Live View Wizard System Support Reboot IMPORTANT Ad...

Page 44: ...ction 3 Advanced Configuration After successful login the following page will appear User modified successfully Admin No 1 User name Group Administrators User Management Add PHYLINK Cube HD User Manual 44 ...

Page 45: ...mage and audio parameters of the camera The video of camera display always a static colored stripes Enable privacy mode for protecting your privacy The Status LED will been power off Disable power LED light Two options 50Hz 60Hz Set according to the mains Light frequency frequency in the country of use For UK this would be 50Hz For US this would be 50Hz Turn on off the built in microphone Micropho...

Page 46: ...128 256 H 264 MPEG4 bit rate 512 768 1024 1536 2048 kbps Type MJPEG video quality 20 100 20 is low quality 100 is MJPEG quality high quality Type snapshot quality 20 100 20 is low quality 100 is Snapshot quality high quality The above five settings determine the image quality however higher bit rates require greater bandwidth Please select the appropriate settings according to your connection spee...

Page 47: ... fps Frame rate H 264 MPEG4 bitrate 30 kbps 70 20 100 JPEG snapshot quality AAC LC 16kbps Audio Authentication Enable For PC Alternate For Windows Mobile Disable For other mobiles Section 3 Advanced Configuration For access to specific types of audio or video encoding you bypass the main login screen and go directly to a link for the camera with the desired protocol and encoding type The full list...

Page 48: ...kTime Player to play the live stream from camera in Intranet or Internet RTSP steams can be opened by the Open URL menu in Apple QuickTime 7 0 or later and Open Network menu in VLC 2 0 version on Macintosh or Windows desktop with audio and video PHYLINK Cube HD User Manual 48 ...

Page 49: ... and time or use defined on screen OSD Enable or disable OSD function OSD is date and time of camera Display date and time OSD is system name of camera Display system name OSD is user defined text Display the text below Click to confirm your settings Apply PHYLINK Cube HD User Manual 49 ...

Page 50: ...uce gorgeous night vision especially the outdoor serials Can be On Off and Automatic The cameras with IR Cut Filter IR Cut Filter control have a feature that combines the excellent daytime color with the IR night vision During the day an optical IR Cut filter removes all IR light This makes the camera s vision similar to a human eye which does not see IR light and therefore all colors appear vivid...

Page 51: ...dhoc mode Mode Select Adhoc mode when the camera is directly connected to your Adhoc Mode computer Select Infrastructure mode when the camera is connected Infrastructure Mode via an access point or router Apply Test Search Enable Disable Wireless Setup Wireless SSID Mode Off Security mode Select infrastruture mode using wireless router Camera Network Wireless Setup TCP IP Setup DDNS Setup UPNP Set...

Page 52: ...t also WPA PSK or WPA2 PSK TKIP and AES Encryption type Type 8 63 characters as password WPA key Re confirm the password Re type WPA key SSID Mode Channel Auth Encrypt Signal wirelessnc TP LINK_4B8C68 FAST_3AC1FE Tenda_0B0458 Infrastructure Infrastructure Infrastructure Infrastructure 9 1 13 13 OPEN WPA2PSK WPA2PSK WPA2PSK AES AES AES NONE OK Cancel When click search see figure above select the ne...

Page 53: ...s of your camera IP address Type the subnet mask Subnet mask Type the default gateway Default gateway Obtain DNS Server address automatically If your network supports a DHCP server e g router select this option to have the DNS Server address is assigned automatically Use the following DNS server address Type the IP address of the primary DNS server Primary DNS IP address Type the IP address of the...

Page 54: ...ply to confirm your settings Looking up the current IP address can be inconvenient and buying a static IP address is an unnecessary monthly expense There is an example to guide you how to setup a DDNS of camera Guide to you setup DDNS by a example Choose a Dynamic DNS service www no ip com and www dyndns com are the recommended companies for Dynamic DNS service Also known as DDNS this is a totally...

Page 55: ...hat only DNS Host A is selected Don t worry about the current IP address and don t change anything else Click on Create Host and you re done Please write down your complete hostname as well as the username and password you used for logging in to No IP com as you ll need it for the next step DynDNS com is very similar but in their case there is an additional step of checking out a shopping cart wit...

Page 56: ...p If successful the camera will show you the complete external URL for your reference After you enter your account and hostname information you can go to the camera s menu at the top of the and scroll down to the DDNS System Settings screen section to see if it worked Section 3 Advanced Configuration DDNS Success Status External IP addess 183 48 162 134 Host name phylinkipcamera sevehttp com PHYLI...

Page 57: ...e note that not all routers support this function Refer to your router manual for further details If set port range is 8150 8350 camera will ask router to add a port forwarding rule automatically In this rule the internal port is camera default port 80 the external port is 8150 IP address is camera s IP Use this setting users can visit the camera from Internet through the router with this URL http...

Page 58: ...Internet URL 8150 http myphylinkcam 3322 org 8150 Note If UPnP did not work and if you have an up to date router other than Apple Airport it is worth double checking if UPnP is enabled in your router Some Routers like the ActionTec and Westell units distributed for free with Verizon and Qwest DSL service have the feature initially disabled Usually it is very simple to enable UPnP You just need to ...

Page 59: ...orage Format SD Card Storage Select Enable NAS or SD Card Store to The file that Videos will be saved to Store directory Unlimited The capacity of all videos Max Space The Max quantity of all the videos Max files Click to confirm your setting Apply PHYLINK Cube HD User Manual 59 ...

Page 60: ... Storage When click Browse Storage and you can browse download delete the snapshot and recording files in it Format SD Card Click to format SD card click all the recorder files will be lost after format Format PHYLINK Cube HD User Manual 60 ...

Page 61: ... drive for where you want the video to be saved to e g camvideo The camera only saves to folders one directory deep from the root of the NAS drive e g 192 168 1 3 camvideo so don t create a directory like myfiles downloads camera video We recommend you now create a new user login in your NAS drive settings When creating the user give it access to the directory you have just created and make sure i...

Page 62: ...ideo as opposed to 192 cam abc Select whether authentication is required by the NAS Drive Authorization1 Type the user name and password of the NAS Drive User name Password This field is required if your NAS Drive requires authentication To complete click to confirm and Save your settings Apply 3 Create a task in Task Management Create a task in Task Management to set the camera to record to your ...

Page 63: ...ask you want to set and then access it e g click on the Record to storage on alarm link if you want to get the camera to record to your NAS drive based on motion detection Now set whatever you want as the parameters for this or leave as default if you just want to try things out You can always come back and fine tune these later PHYLINK Cube HD User Manual 63 ...

Page 64: ...o the amount of motion required to Threshold trigger the alarm Set the measurable difference between two sequential images that Sensitivity would indicate motion Click to confirm your setting Apply Window 1 Threshold Sensitivity Apply Window 2 Threshold Sensitivity Threshold Sensitivity Window 3 Window 1 Threshold Sensitivity Window 4 Threshold Sensitivity Window 1 Window 2 After selecting Motion ...

Page 65: ...to the left or the Sensitivity bar to the right will increase the sensitivity of when the alarm is triggered 4 To resize a window simply drag one of its corners 5 To move a window click and drag on the top bar of the window Window name To trigger an alarm and hence send out emails or upload to an FTP server etc the detected amount of motion needs to be larger than the threshold setting If the blue...

Page 66: ...chedule Setup Alarm Sending Periodical Sending and Buffer Sending sends images via e mail or FTP according to schedule setup Schedule Setup Schedule ID Every day Always 1 Start time 0 0 End time 24 0 Apply PHYLINK Cube HD User Manual 66 ...

Page 67: ...of your email server account and have the camera send you JPEG snapshots You can also set it up to send your pictures automatically every few minutes or have the camera upload these files to your FTP server or a NAS hard drive with built in FTP server Recording to built in Micro SD card or NAS All series cameras can now accept Micro SD cards Capacities up to 128GB are supported PHYLINK Cube HD Use...

Page 68: ...mail s SMTP server name SMTP server name 25 as default SMTP server port Select No For Gmail select Yes Secure SSL connection It depends on the mail system Select Yes Authentication your E mail user name User name Input Input your E mail password Password Input the sender mail address Sender mail address Input the receiver mail address Receiver mail address Click Apply to confirm your setting PHYLI...

Page 69: ...handy you may want to refer to your internet service provider s help pages or your Microsoft Outlook or other email program account settings Note Gmail requires that you go to your account settings on Gmail com and enable the POP feature Post Office Protocol If your Gmail account does not have POP enabled the camera will not be able to send email PHYLINK Cube HD User Manual 69 ...

Page 70: ...dic interval The default setting is the same as E mail Alarm Sending Click to confirm your setting Apply Instead of using motion detection in Email Alarm Sending you can also use the Email Periodic sending menu to upload pictures at regular time intervals PHYLINK Cube HD User Manual 70 ...

Page 71: ...omputers or download free FTP server software such as FileZilla server Another possibility is to use an online account with FTP access which is sometimes even available for free with a limited amount of storage You can download free FTP client software to manage the FTP server such as FileZilla client Yet another option for FTP server is to use a standalone NAS Network Attached storage hard drive ...

Page 72: ...time Alarm interval Input the FTP server name FTP server name As default 21 FTP server port Select Yes Authentication Type your FTP user name User name Type your FTP password Password Re type FTP password Re type password Select on or off Passive mode Input the time Keep alive Input the file directory Remote path Click to confirm your setting Apply PHYLINK Cube HD User Manual 72 ...

Page 73: ...interval time The default setting is the same as FTP Alarm Sending Click to confirm your setting Apply Note The menu option for HTTP alarm sending and HTTP Periodic sending are not explained here since HTTP servers are only used by network professionals PHYLINK Cube HD User Manual 73 ...

Page 74: ...ame HTTP server name As default 80 HTTP server port Select Yes Authentication Type your HTTP user name User name Type your HTTP password Password Re type your HTTP password Re type password Input the URL the camera will give an alarm to it Sending URL Click to confirm your setting Apply PHYLINK Cube HD User Manual 74 ...

Page 75: ...on 3 Advanced Configuration HTTP periodic sending Period interval Input the interval time The rest setting is the same as HTTP Alarm Sending Click to confirm your setting Apply PHYLINK Cube HD User Manual 75 ...

Page 76: ...ou can use motion detection to initiate the snapshots to Micro SD card or NAS Snapshot to storage on Alarm or at regular time intervals Snapshot to Storage Periodically to take snapshots and store them to MicroSD card or NAS All series cameras can now accept Micro SD cards Capacities up to 128 GB are supported The card is not included except in special bundle packages When the camera powers up wit...

Page 77: ...ed Configuration Snapshot to storage periodically Period interval Input the interval time The rest setting is the same as Snapshot to storage on alarm Click to confirm your setting Apply PHYLINK Cube HD User Manual 77 ...

Page 78: ...n alarm Record from Primary stream Input the duration time Record duration Input the split duration time Split duration The videos will be split Select Enable or Disable Record thumbnail Click to confirm your setting Apply PHYLINK Cube HD User Manual 78 ...

Page 79: ...tream in the camera s stream setup menu with 320 x 240 resolution a frame rate of 10 fps and bit rate of 120K this will be reduced to about 12Megabytes per 10 minutes clip or 75 Megabytes per hour which allows 24 hours of total recording time Then with 32 GB Micro SD card this can be extended to approximately 16 days Or you can increase video quality via increasing bit rate which improves image sh...

Page 80: ...ord Select on or off Passive mode Input the time Keep alive Input the file directory Remote path Click to confirm your setting Apply Phylink cameras can transfer files automatically to a standalone NAS hard drive or any other FTP server such as a computer with FTP software or an online server Note The menu option for HTTP alarm sending and HTTP Periodic sending are not explained here since HTTP se...

Page 81: ... Firmware Upgrade System Name PhyLink Bullet HD1080 Default Contact Default Location System Contact System Location Apply System Identity Setup Camera Multilive Video Album Setup IP Model Name Location Port MAC P2P UID Search Browser Clean Setup 1 Phylink Bullet Default Location 192 168 168 39 80 0 e0 4b c2 8f 64 T5M5TN7U67A PLC 325PW 2 Phylink Bullet Default Location 192 168 168 56 80 0 e0 4b c2 ...

Page 82: ... increase the overall performance will decrease This is dependant on the Network bandwidth Adding users 1 Click Add on the Camera User List page 2 Enter the User name Password and re confirm the password then click Add To edit a user s password click on the user name then enter the new password for that user twice and click Save To delete a user click on the user name then click Delete Back Passwo...

Page 83: ... the time zone for the device location Daylight Saving Time or summertime as it is called in many Daylight saving time countries is a way of getting more light out of the day by advancing clocks by one hour during the summer Select date and time format Date and time format Enable or disable this function Auto time setting SNTP Type one SNTP server name in the box Time server Click Apply to confirm...

Page 84: ... camera for future Backup reference Click Browse to search for a backup configuration you wish to upload to Browse the camera then click Restore Note Do not turn off the power during the Reset Backup or Restore functions since this might corrupt the camera s firmware The camera can also be reset to the default settings by pressing the reset switch on the side of the camera Read these information c...

Page 85: ...from Phylink technical support and then click Upgrade website Step 2 Upgrade Firmware path and file name Upgrade Firmware Upgrade Browse Click Reboot when the upgrade terminates Step 3 IMPORTANT Do not unplug or power off the camera while the upgrade is in progress PHYLINK Cube HD User Manual 85 ...

Page 86: ...stem Support Reboot The Quick setup interface will pop up Follow the simple instructions on the screen and enter the required details clicking next to proceed to the Next page Welcome Camera Setup Date Time Wlan setup IP setup Finish Welcome to the camera setup wizard You will now be guided through the setup process Click Next to continue Note you will be able to change all of these settings at a ...

Page 87: ...ver system information about your camera The data of the System software activity of the camera and recorded in this It includes data that are useful when a problem occurs Camera Network Live View Wizard System Support Reboot PHYLINK Cube HD User Manual 87 ...

Page 88: ...able you should receive a reply similar to the following bytes 32 time 2 ms Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly Please confirm the power for the devices are well connected and functioning properly The camera s network connection unreliable 1 Signal strength is weak Relocate the camera or remove t...

Page 89: ...d choose 60Hz otherwise we will see strips in the videos Why we see strips in the videos The camera is producing noisy images How can I solve the problem The video images might be noisy if the Network Camera is used in a very low light environment The camera is producing noisy images 1 Use Phylink Camera Live 2 Use Phycam App 3 Reset your Network to default IP address Forget the IP address of netw...

Page 90: ...nsions Φ 85g Main Body Weight Camera Wireless LAN Wireless technology IEEE802 11b g n 2 412 2 462GHz Frequency Auto Switch up to 150Mbps Transmission speed WEP 64 128 bit WPA PSK AES TKIP Security WPA2 PSK AES TKIP Aperture F2 0 White Balance Exposure Gain Auto 0 Lux Min illumination 12 Infrared LED 8m Night Vision Distance H 264 MPEG 4 MJPEG Image compression 2 Way Audio Audio output AAC Audio co...

Page 91: ...dress The unique 32 bit number assigned to each computer connected to the Internet IP numbers are used by the TCP IP protocol to route packets of data to their destinations 8 TCP IP The collection of protocols underlying the functioning of the Internet Each computer connected to the Internet is identified by a unique IP Address 9 SMTP Simple Mail Transfer Protocol 10 FTP File Transfer Protocol Net...

Page 92: ...tributes this information to its clients using a computer network 15 WPA Wi Fi Protected Access WPA and WPA2 is a class of systems to secure wireless Wi Fi computer networks WPA implements the majority of the IEEE 802 11i standard and was intended as an intermediate measure to take the place of WEP while 802 11i was prepared PHYLINK Cube HD User Manual 92 ...

Page 93: ... If you still have questions send us an email For Technical questions please email support phylink com Phylink s website contains the latest user documentation and software updates for Phylink s products Visit www phylink com for more details Phylink Solutions LLC For more information or support visit http www phylink com Or contact support phylink com Copyright 2014 Phylink Solutions LLC All Righ...

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