Philips HFL5014 Series Professional Installation Manual Download Page 3

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Table of Contents

Version history: ................................................................................................................................... - 1 -

General information .................................................................................................................... - 8 -

1.1

Notice .................................................................................................................................. - 8 -

1.2

Help and support ................................................................................................................. - 8 -

1.3

Definitions, Acronyms and Abbreviations ........................................................................... - 9 -

1.4

How to navigate, open menu’s and make selections .......................................................... - 9 -

Requirements before starting the installation of a TV .............................................................. - 10 -

2.1

Remote control .................................................................................................................. - 10 -

2.1.1

Master remote control 22AV8573 or 22AV9573A or 22AV9574A ............................ - 10 -

2.1.2

Guest remote control 22AV1905A (IR) ...................................................................... - 10 -

2.1.3

Accessory remote controls ........................................................................................ - 11 -

2.1.4

Setup of the remote controls .................................................................................... - 11 -

2.1.4.1 How to setup the Master RC 22AV9574A ................................................................. - 11 -

2.1.4.2 How to set the multi RC for the guest RC 22AV1905A .............................................. - 11 -

2.1.4.3 How to setup the Healthcare RC ............................................................................... - 12 -

2.1.4.4 How to setup the Easy RC .......................................................................................... - 12 -

2.2

Professional Settings menu ............................................................................................... - 13 -

2.3

Software upgrade .............................................................................................................. - 14 -

2.4

Clone folder structure ....................................................................................................... - 15 -

Find out the state of the TV ....................................................................................................... - 16 -

3.1

Virgin mode ....................................................................................................................... - 16 -

3.2

Professional Mode ON/OFF ............................................................................................... - 16 -

3.3

CSM (Customer Service Menu) ......................................................................................... - 16 -

Reinstall TV ................................................................................................................................ - 18 -

4.1

Reinstall the TV manually .................................................................................................. - 18 -

4.2

Reinstall via a script in the clone file ................................................................................. - 19 -

Virgin installation wizard ........................................................................................................... - 20 -

5.1

Instant Initial Cloning (IIC) ................................................................................................. - 20 -

5.1.1

Virgin installation ....................................................................................................... - 20 -

5.1.2

Instant initial cloning and software upgrade ............................................................. - 20 -

5.2

Settings during virgin installation ...................................................................................... - 23 -

Professional Settings ................................................................................................................. - 24 -

6.1

General information .......................................................................................................... - 24 -

Summary of Contents for HFL5014 Series

Page 1: ...Get support at http www philips com support https support cmnd pro Professional Installation Manual xxHFL5014 12 xxHFL6014U 12 Status Approved Version 1 0 Date 8 July 2019 Author Bert De Latter ...

Page 2: ... 1 Version history Version Date Author Changes 1 0 08 07 2019 Bert De Latter First version Installation manual 5014 6014 ...

Page 3: ...V9574A 11 2 1 4 2 How to set the multi RC for the guest RC 22AV1905A 11 2 1 4 3 How to setup the Healthcare RC 12 2 1 4 4 How to setup the Easy RC 12 2 2 Professional Settings menu 13 2 3 Software upgrade 14 2 4 Clone folder structure 15 3 Find out the state of the TV 16 3 1 Virgin mode 16 3 2 Professional Mode ON OFF 16 3 3 CSM Customer Service Menu 16 4 Reinstall TV 18 4 1 Reinstall the TV manua...

Page 4: ... Subtitles 32 6 4 6 Guest Management 32 6 4 7 Content Rating 32 6 4 8 Personalise 33 6 4 9 HotSpot Default Frequency 33 6 5 Identification Settings 33 6 5 1 RoomID 33 6 5 2 Premises Name 33 6 5 3 Premises Geonames ID 34 6 5 4 Device Name 34 6 5 5 Installer Identification 34 6 6 Guest Management 35 6 7 Dashboard 35 6 8 Features 37 6 8 1 Apps 37 6 8 2 SmartInfo 41 6 8 3 Sharing 42 6 8 4 Weather App ...

Page 5: ... 67 6 16 Android Settings 68 6 17 Reset 68 6 18 Extra 19HFL5014T 12 bedside menus 69 7 Professional setting wizards 70 7 1 Philips Home Dashboard configuration 70 7 2 Manage Apps 73 7 2 1 Manage Apps configuration wizard 73 7 2 2 Installing Apps using Google Play Store 77 7 2 3 Managing Apps through the web portal 81 7 3 Manage Welcome Screen 82 7 3 1 ScreenSaver Configuration 82 7 3 2 Welcome Scr...

Page 6: ... Channels 100 7 8 3 Install IP channels 101 7 8 4 Install media channels 101 7 9 Network installation wizard 101 8 Guest Menu 103 8 1 Recommended 103 8 2 TV Channels 103 8 3 Cast 104 8 3 1 What is Chromecast built in 104 8 3 2 TV implementation 104 8 3 2 1 Chromecast Full TV control 104 8 3 2 2 Chromecast Installer backend solution 106 8 3 3 Dependencies 107 8 3 4 Impact 108 8 4 Apps 108 8 5 Games...

Page 7: ...plication 119 9 IP TV installation 120 9 1 Setup 120 9 2 Settings for installing IPTV 120 9 3 Installing IP Channels 121 9 4 IP over RF cable using DOCSIS 121 10 Make TV visible in CMND 122 10 1 Connect the TV via IP 122 10 1 1 Change the TV settings 122 10 1 2 Use a DNS server 122 10 1 3 URL fallback mechanism 122 10 2 Connect the TV via RF 123 11 Custom Dashboard 124 11 1 Browser based custom da...

Page 8: ...he ChannelList xml 127 12 2 2 Add a media channel in the ChannelList xml 128 12 2 3 Add an IP channel in the ChannelList xml 129 12 3 RoomSpecificSettings in the clone file 129 12 4 LocalCustomDashboard in the clone file 130 12 5 Add a local app in the TV 130 12 6 Remove a local installed app from TV 130 12 7 Capture logs from TV on USB 131 ...

Page 9: ...TP Vision Belgium NV cannot be held responsible neither for any errors in the content of this document nor for any problems as a result of the content in this document Errors reported will be adapted and published on the Philips support website as soon as possible 1 2 Help and support Visit the Philips support website at http www philips com support for Leaflets and product documentation Download ...

Page 10: ...ips TV Application RC Remote Control SI System Integrator STBY Standby SW Software TV Television WIXP Web Internet eXPress 1 4 How to navigate open menu s and make selections Navigating in the menu can be done with the up down left and right arrow buttons on the remote control Opening a menu can be done with the OK button The OK button can also be used to activate buttons that can be seen on the s...

Page 11: ...tarting the installation make sure that you have everything you need at hand You need a USB device and a remote control 2 1 Remote control 2 1 1 Master remote control 22AV8573 or 22AV9573A or 22AV9574A 22AV8573 22AV9573A 22AV9574A 2 1 2 Guest remote control 22AV1905A IR ...

Page 12: ...t the same RC as 22AV1601B while it looks identically 2 1 4 Setup of the remote controls 2 1 4 1 How to setup the Master RC 22AV9574A Note The setup of this RC is missing but will be added in the next version of this manual If you have any question you can raise a ticket and ask 2 1 4 2 How to set the multi RC for the guest RC 22AV1905A You can use the guest RC for multi RC More details can be fou...

Page 13: ...e time You can change it back to RC6 mode by pressing 5 seconds Mute and Channel up at the same time You can also use this RC for multi RC More details can be found in the Professional settings chapter You can program this RC in the same way as the guest RC 2 1 4 4 How to setup the Easy RC The RC can be used in both RC5 and RC6 mode meaning that it can be used for all TV s By default the RC is in ...

Page 14: ...r RC5 Mode Buttons combination Blue default Home and Volume down Yellow Home and Channel down Red Back and Volume down Green Back and Channel down Also note that for the easy RC the multi RC setting is stored permanently so it will remember the setting even if the batteries are removed from the RC 2 2 Professional Settings menu To access the Professional Settings menu you have 2 possibilities Usin...

Page 15: ...re Autorun upg on the root of the USB stick FA32 formatted and do not change the name Procedure o Start up the TV and wait until it is fully booted up should take a max of 2min o Insert the USB stick o A wizard will automatically appear and start the upgrade to the new SW o Wait until the process finishes and do not unplug the power cord o After around 2min the update will be done and the USB stic...

Page 16: ...mation for debugging in case of reported problems It also contains the CSM txt file containing all details about the TV You can also have a folder called xxxxxCloneData where xxxxx is the 5 digits of the room number If the room number matched the roomID set in TV the TV will used this clone file to program the TV when cloning from USB to TV It is advised to use CMND or the TV menu to make changes ...

Page 17: ... Advanced Professional Mode and turn this option back to On in case it would be Off You will need to do a virgin installation after you have enabled Professional Mode by reinstalling the TV This TV is only to be used having professional mode set to On you are able to turn it Off in case your TV is out of warranty and you still want to use it as a consumer TV Note no support will be given in case o...

Page 18: ...ter the CSM menu using the key code a text file CMS txt will be written to your USB memory device if it s connected to your TV in order to have a copy of the CSM data You can navigate between the 9 CMS pages using Up Down ...

Page 19: ... roomID manual date and time professional mode professional menu pin lock and logging url will not be reset If you want these settings to be changed you will need to do this after the reinstallation has finished Open the Professional Settings menu Navigate to the Reset menu Navigate to the Reinstall TV menu Press the OK button on the Reinstall TV menu you should get below screen Note Depending on ...

Page 20: ...e to put a script called Script xml This xml file has as content below xml version 1 0 encoding UTF 8 Script SchemaVersion MajorVerNo 1 MinorVerNo 0 Activity Action ReinstallTV Action Activity Script If you have this file in the correct location and you Clone USB to TV then in the beginning of the cloning process the TV will give a notification Reinstall TV and the TV will be reinstalled After the...

Page 21: ... no need to load a clone file in this TV for example if you want to make a new installation to create a master clone file then you need to press OK to activate the skip button 5 1 2 Instant initial cloning and software upgrade If you want to upgrade the TV software and load a new clone file in the TV via USB you have to do following steps Disconnect the TV from the mains power Insert a USB device ...

Page 22: ...user interaction needed o Detection of the Software and Clone file o Downloading the SW from USB to TV will start o After the downloading phase you will see that the SW upgrade will start During this process you will see that android is installing the system update and some other waiting animations The SW upgrade can take several minutes ...

Page 23: ...Downloading once downloaded you will see a message that you can remove the USB stick o If you don t press OK once processing is done the TV will go to standby after 30 minutes You can press OK to close the overview screen the installation is done and you can start using the TV If a clone file and or software is sent out over IP or RF the same process will happen automatically ...

Page 24: ...rgin installation When you skip the IIC screen you will be able to set the room ID Once set you will have finished the virgin installation and the professional menu will open allowing you to start creating your master clone file ...

Page 25: ...he professional menu a Professional Session will be active As long as this session is active you will see below notification onscreen Professional Apps may have professional settings which can only be accessed via the professional menu Once the professional app is launched via the professional menu you can see through this message if you are in professional or guest mode the below message is displ...

Page 26: ...rview pages Note No value can be changed in these screens o Pressing back will exit this screen again 6 3 Upgrade and Clone o Navigate to the Upgrade and Clone menu o You will see the screen on the left Note Cloning and upgrading over IP or RF will happen automatically after the TV is in standby for 5 minutes if Auto Upgrade and Clone in the professional menu is set to On The cloning over IP will ...

Page 27: ...e a list of SW versions that are available in the upgrades folder in the root of the USB device connected to the TV if they are applicable for this product o Select the SW you want to install and press OK you will see that the TV starts with the downloading from USB to TV o Once the downloading is done you will see that TV is restarting and installing the system update This can take several minute...

Page 28: ...ve the same screen as shown when selecting the Clone USB to TV menu o Clone All except Apps menu will clone everything except the Apps and channel logos o Clone All menu will clone everything but will take a bit longer Note Default channel logos are part of the SW and will not be cloned out o Select the Clone IP to TV menu o Using this you will be able to clone to the TV over IP this happens autom...

Page 29: ...o Upgrade Settings menu o You will see below items o Auto Upgrade and Clone RF upgrade and Clone upgrade will be enabled automatically at 4 AM if the TV is in standby and 5 minutes after the TV is put in STBY if On is selected no upgrade will happen if Off is selected o Auto Clone on Wakeup Nothing will happen when Off but when On the TV shall search for a new clone when waking up from standby You...

Page 30: ...when the TV is in standby and also when in on state Note in order to set the Scan Mode the TV must be in Fast mode In Green mode the TV will always follow the Legacy scanning Note TV will stop the upgrade if TV would be woken up by the guest during the upgrade 6 4 Switch on settings o Navigate to the Switch On Settings menu you will see the screen on the left o In this menu you will be able to set...

Page 31: ...e dashboard or apps will NOT be opened when starting up the TV o Dashboard The dashboard will be opened when starting up the TV o SmartInfo SmartInfo will be opened when starting up the TV o Apps An app will be opened when starting up the TV o MyChoice MyChoice PIN code screen will be shown when starting up the TV o Google Cast When Google Cast is selected the Chromecast application will be launch...

Page 32: ...lowing options in this menu Personal Original Movie Music Game and News Note When selecting Personal you can change the setting under TV Settings Sound Advanced Surround Mode to set change the settings for Personal o Switching between the sound styles will change the sound style depending on your selection after pressing OK 6 4 4 Picture Settings o Navigate to the Picture Settings Picture Format m...

Page 33: ...ht to left also the menu will be shown on the right side o You will see a list of countries You need to select the country where most of the guests are coming from This will have impact on the apps o Navigate to the Guest Management Android System Menu language menu o You will see a list of languages This is to select the default language for the menu 6 4 7 Content Rating o Navigate to the Content...

Page 34: ... 5 GHz Set the default HotSpot frequency to 5 GHz 6 5 Identification Settings 6 5 1 RoomID o Navigate to the Identification Settings RoomID menu o This is a maximum 5 digits number that can be used to distinguish between different floors rooms setups when using CMND Intention is to fill in the room number in this field 6 5 2 Premises Name o Navigate to the Identification Settings Premises Name men...

Page 35: ...ngs Device Name menu o You will see below items o Force Custom Name When On the custom defined name will be used when Off the RoomID will be used RoomXXXXX o Custom Name Define the TV name to show on mobile devices for casting 6 5 5 Installer Identification o Navigate to the Identification Settings Installer Identification menu o You will see below items o Chain Fill in the hotel chain name o Bran...

Page 36: ...er data including all app data passwords as well as user browsing history o You will see below items o Off Disable the clearing o Standby and PowerOn Clearing will happen when set goes to Standby and when set is turned on o CheckIn and CheckOut Clearing will only happen when a check in or check out is done from the PMS system therefore you need to use PMS o Navigate to the Guest Management PMS Def...

Page 37: ...see below items o Source You can select Server or Local as source for the custom dashboard o Server Settings You will see a menu Server URL where you can enter the Server URL Note This menu is only accessible when Server is selected in the Source menu o Reload Dashboard After Network Restore If the network connection was lost and it is restored the custom dashboard will be reloaded if Yes or will ...

Page 38: ...f these menu items might still change after a SW upgrade Note See chapter Examples Add a local app in the TV on how to load a local app in the TV o Navigate to the Apps menu o You will see the screen on the left o To start configuring your Apps you need to do the configuration wizard under Features Apps Manage o Navigate to the SmartTV Server Settings menu o You can configure your apps using a wiz...

Page 39: ...ppcontrol ID In this text field you will see Auto as a value in case you are using an AutoProfile If you want to use your own profile you can set your own profile ID in this field o Profile Name In this text field you will see AutoProfile_YYYYMMDD_xxxx as a value in case you are using an AutoProfile This is the AutoProfile name you have created using the configuration wizard If you want to use you...

Page 40: ...do this can be found in the Installing Apps using Google Play Store chapter Note In the end you will log out again and no data from your personal account will be linked to the configuration you made you only need to login in order to install the apps o Uninstall apps You can open this menu to uninstall apps When opening this menu you will see a list of Downloaded apps and System apps you can only ...

Page 41: ...category filter using On or disable it using Off In the user menu under Apps this will split up the installed apps per category or show all apps o Navigate to the App Sync menu o You will see below items o TV to SmartTV Server You can select On to upload apps to the Philips servers so they can be synced again to other TV s or Off to disable this function o Apps Sync Status By opening this screen y...

Page 42: ... SmartInfo Browser settings menu Note Brower settings is only accessible when Mode is set to Browser o You will see below items o Source You can set the source of the browser to USB Server or Local o Server URL You can set the server address where the browser is hosted Note Normally you load the SmartInfo into the clone file and load it locally in the TV therefore you need to set Source to Local N...

Page 43: ...astructure to make the connection o Navigate to the Sharing Secure Sharing OFF Settings menu Note Secure Sharing OFF Settings is only accessible when Secure Sharing is set to Off o You will see below items o Google Cast This is to define how to connect to the TV for using Google Chromecast You can choose between Wi Fi Login or Gateway o Wifi Network Name You can set the Wifi Network name SSID o Ga...

Page 44: ...the weather information in the default dashboard menu Note This requires the TV to be connected to the internet or to the CMND server which should be connected to the internet to be able to see weather info also your Premises Geonames ID should be set to give the weather info of the correct location 6 8 5 Welcome Screen o Navigate to the Welcome Screen menu o You will see below items o ScreenSaver...

Page 45: ...ntil the validity is expired via No or enable it via Yes o Manage You will be able to manage MyChoice see chapter Manage MyChoice for more details Note Request for PIN and Manage are only accessible when Enable is set to On 6 8 8 Content Rating o Navigate to the Content Rating menu o You will see below items o Enable You can enable the content rating via Yes or disable via No o PIN Code You can se...

Page 46: ...xternal Clock is set to On 6 8 10 Scheduler o Navigate to the Scheduler menu o You will see below items o Enable You can enable the scheduler using Yes or disable using No o Manage You will be able to manage the Scheduler see chapter Manage Scheduler for more details 6 8 11 Banner o Navigate to the Banner menu this can for example be used to send an html page to the customers TV asking to fill in ...

Page 47: ...l list when On or not when Off o Navigate to the Display Settings menu o You will see below items o Display Filter You see a list of possible filters Per filter you can enable using Yes or disable using No if you want to show the filter in the filter list o OTT App in Channel List When Yes the OTT App channels will be listed in the channel list when No they will not be shown o Navigate to the Mana...

Page 48: ...ia No or enable it via Yes o Automatic Channel Update You can put automatic channel update Off or On o Channel Update Message You can get a message when channels are updated you can put this option Off or On o Navigate to the RF Channel Installation menu o You will see below items o Search for Channels See chapter Channel installation wizard for more details about installing the channels o Digital...

Page 49: ... o Enable Teletext You can enable teletext via Yes or disable via No o Enable MHEG You can enable MHEG via Yes or disable via No o Enable HbbTV You can enable HbbTV via Yes or disable via No o Enable CI CI TV shall disable the CI CI conditional access support all UI elements relating to the CI CI shall be removed if No is selected if Yes is selected then all CI CI functionality shall be available ...

Page 50: ...rces o Navigate to the Sources menu o You will see the screen on the left o Navigate to the Enable Sources menu o You will see a list of externals including USB media browser You can enable or disable sources to be available in the menu o Navigate to the USB 5V menu o You can enable the 5V on the USB ports using On or disable using Off Note USB 5V is only available if Enable Sources USB Media Brow...

Page 51: ...plugged or switched on o EasyLink Remote Control The keys from your TV RC will not be forwarded via CEC when Off or will be forwarded when On o Easylink Application When On then TV shall forward the Menu key to the source if the device is HDMI CEC enabled and supports RC pass thru Note Above menus are only available when EasyLink is set to On o Navigate to the HDMI Ultra HD menu Note This menu is ...

Page 52: ...talled channels o Automatic NTP Date and time is received via the network o Manual Date and time is set manually but will not be remembered after a power cycle This option can be used in combination with JAPIT or SerialXpress to set the clock on startup via commands o Navigate to the Source Channel menu o You will see a list of installed channels one item will be highlighted this is the current se...

Page 53: ... Manual o You will see below items o Time Zone Country You can select the country where you are o Time Zone Region You can change the region if multiple regions are available for your selected Time Zone Country o Navigate to the Automatic Daylight Savings menu Note This menu in not accessible when Source is set to Manual o You will see below items o Off Daylight saving time is disabled no time cor...

Page 54: ...ss and Networks Connect to Network menu o You will get the network wizard to connect to the network See chapter Network installation wizard for more details about connecting to the network 6 12 2 Network settings o Navigate to the Wireless and Networks Settings menu o You will see the screen on the left o Navigate to the View Network settings menu o You will get the network settings on your TV o Y...

Page 55: ...e below items o IP Address Set your IP Address o Netmask Set your Netmask o Gateway Set your Gateway o DNS 1 Set your DNS 1 o DNS 2 Set your DNS 2 Note Above menus are only accessible when in Network Configuration you have selected Static IP o Navigate to the Wake on LAN WoL menu o You will see below items o Off Wake up via LAN is disabled o On Wake up via LAN enables an external Server to wake up...

Page 56: ...e list Note This menu is only accessible if the TV was ever connected to Wi Fi the list of connected Wi Fi networks depends on the Wi Fi connections made in the past The yellow RJ48 Serial Xpress connector on the back side of TV is not the network connector o Navigate to the Network Type menu o You will see below items o Wired Connect your TV wired to the network This is NOT the yellow connector o...

Page 57: ...odically o You will see below items o Server URL This is the URL where the Web Services server can be found This server will host the pages By default this URL is http SmartInstall org 8080 webservices jsp To get your TV s detected in CMND you need to change SmartInstall org to the IP address of your CMND server For example http 1 2 3 4 8080 webservices jsp o TVDiscoveryService TV Discovery Servic...

Page 58: ...exchange information from the server to the TV This enables a small server to run inside the TV that listens to services sent from the server o You will see below items o PowerService PowerService feature shall enable to remotely Request for the current status of the TV or change the Power Status of the TV this can be put Off or On o TVDiscoveryService TV Discovery Service is the Web Service throu...

Page 59: ...he TV will not respond to any RC codes sent to TV by putting Lock to On normally this should always be Off Note Using the master RC you would still be able to enter in the professional menu and navigate in it o SmartInfo RC Key Mapping You can map the SmartInfo button on the RC to different apps Note The list will be depending on enabling disabling of features and installed apps o TV Menu RC Key M...

Page 60: ...old the Mute button for about five seconds until you get a notification on screen o You will see the battery status of the RC the setting programmed in the RC default blue and the setting in TV Note See also more details in chapter Remote control o Navigate to the Input control USB Keyboard Settings menu Note This menu is only accessible when a USB keyboard is connected to the TV o When you connec...

Page 61: ...e to the Power menu o You will see below items o Power On After a power reboot of the TV the TV will restart in Standby or in On mode depending on the selection o Standby Mode The TV will quickly turn on higher power consumption in stand by when Fast is selected TV will consume less power but will have a slower startup time when selecting Green Note For RF installations the client needs to choose ...

Page 62: ...You will see below items o Professional Menu PIN Lock When On you can set a 5 digits PIN code to lock the professional menu when entering the professional menu using the key sequence you will need to enter the 5 digits when Off this is disabled o High Security When On the professional setup menu can only be accessed by the Master RC and not using the key sequence via a Guest RC when Off you can us...

Page 63: ...This menu is deprecated and will be removed trough SW upgrade o Delete Account and Clear History This menu is to logout and clear your history o Debug CDB This will enable the CDB s HTML and JS to be debugged via chromeinspector o Navigate to the Diagnostic Logging menu o You will see below items o Enable You can enable diagnostic logging via Yes or disable it via No o Destination You can set the ...

Page 64: ...the level of sharpness of the picture from normal to exceptional sharpness by using the slider o Brightness You can adjust the brightness of the picture by using the slider o Advanced See below in more detail o Picture Format Overscan You can enable the picture overscan using On or disable using Off o Navigate to the Picture Advanced Colour menu o You will see below items o Colour Enhancement Adju...

Page 65: ...icture signal via the slider o Gamma Set a non linear setting for picture luminance and contrast via the slider o Navigate to the Picture Advanced Sharpness menu o You will see below items o Ultra Resolution This offers superior sharpness especially on lines and contours in the picture you can put this On or Off Note Ultra Resolution might have a different name depending on your set type and scree...

Page 66: ...HDMI o Headphone Bathroom speakers No audio will be played via the Headphone Bathroom speakers when Off it will be heard when On and a device is connected o Headphone Bathroom Spk Fixed Vol When On the volume level of the Headphone Bathroom speaker will be fixed to the Switch on Setting o Headphone Detection When the Headphone Detection is set to On and the headphone is connected then TV speakers ...

Page 67: ...Dolby Digital Plus o Audio Out Leveling Select the level out of the volume of the Home Theatre System and the TV when switching over from one to the other to More Medium or Less o Audio Out Delay Switch the delay if a sound delay is set on the Home Theatre System to On or Off o Audio Out Offset Set an audio offset by changing the slider value if you cannot set a sound delay on the Home Theatre Sys...

Page 68: ...low items o Universal Access You can enable using On the universal access to activate special functions for hearing and visually impaired people or disable using Off o Hearing Impaired You can enable hearing impaired for adapted audio and subtitles if available using On or disable using Off o Audio Description Audio Description Using On you can enable the accompanying audio commentary if available...

Page 69: ... Navigate to the Reset menu o You will see the screen on the left o Navigate to the Reset Settings menu o When you press OK you will reset all settings to the factory settings except for some set specific settings like RoomID professional mode WebServices URL channel list professional menu pin lock and logging url Installed android apps remain unchanged o Navigate to the Clear Data menu o When you...

Page 70: ... can take several minutes 6 18 Extra 19HFL5014T 12 bedside menus For the bedside TV there are some extra menu items for the front touch panel o Navigate to the Advanced menu o You will see there is an extra menu item Touch Control LED o Navigate to the Touch Control LED menu o You will see below items o Blue You can define the intensity of the blue LED for the clock and nightlight button You can s...

Page 71: ...nding on the settings made in the professional settings This can be done using the Edit Dashboard Menu You can open this menu via Professional Settings Dashboard Select Dashboard Philips Home On the right side of the screen a menu appears and changes you do in this menu you will see reflected in the menu while changing it If you have exited this menu and you are still in the professional session S...

Page 72: ...he guest menu This can be a sub selection of all apps that are shown in the Apps shelf Using Select App channels you can select the apps that are allowed to list content in the recommended section of the TV menu You can enable or disable each app separately In the Edit Dashboard Menu you can change the complete menu look and feel Changes made towards the look and feel of the UI can be reverted or ...

Page 73: ...icture you want to use and select it by pressing OK Pictures can be both png and jpg format The optimal resolution is 1920x1080 for the background images and it s recommended to keep the file size of the background image around or below 1Mb to avoid impact on the navigation performance of the dashboard You can also adapt the background color and the Opacity of the background color that is shown on...

Page 74: ... is to make an AutoProfile If you use an AutoProfile you will not be able to manage this through the web portal you can only edit the profile by logging into a TV with this profile installed and edit the profile through the TV If you go to the Professional menu and navigate to Features Apps Manage you will open the wizard to configure your Apps settings Once you have gone through the wizard your s...

Page 75: ...t in as a current AutoProfile during below wizard Choose to continue the wizard After selecting Yes you need to choose to use your own AppControl ID or create an AutoProfile If you choose to select your own AppControl ID you need to fill in your AppControl ID and PIN Code Note To create your own AppControl ID see chapter Manage Apps through the web portal After you filled in your correct details y...

Page 76: ...e above screen when you want to enter an existing profile Depending on the earlier selection you will get a notification Profile is correct or New Profile created successfully Now you need to wait maximum 30 seconds and you will get to see an App Status Synchronization screen that show the progress When synchronizing is completed you will see a screen to close the wizard Now you are able to access...

Page 77: ...ontinue to synchronize in the background If you selected No to use your own AppControl ID you get the screen to create an AutoProfile You can choose to Use Existing in case you have already created an AutoProfile before You need to fill in the exact name of the AutoProfile You can find the current profile back in the professional menu under Features Apps SmartTV Server Settings Profile Settings Pr...

Page 78: ...need to change something and you want to access the menu again you will need to go through the wizard again but reuse the AutoProfile that was created before or by entering your AppControl ID and Profile Name to be able to make changes to the existing profile In this chapter we are going to explain the Google PlayStore menu item The other menu items are explained in the chapter Professional Settin...

Page 79: ...e onscreen keyboard Note When done you will be logged out again from your personal account and no changes will be stored on your account as they will be linked to the TV s profile Note You can also connect a real keyboard to the TV You will see a Signing in screen followed by the Google Play screen ...

Page 80: ...and try to find apps or use the search function in the left upper corner to find apps you want to install Once you have found the app you were looking for you can open the app in order to see more details or install the app ...

Page 81: ...ps You can see what apps are installed and Up to date or still Downloading or apps that still need Updates In the Up to date list you will see all the apps that are currently installed for your profile When you have started to install all the apps you need to check this screen and check if all apps are downloaded and installed If this is not yet finished you need to wait until it is If you see the...

Page 82: ...ome time Note This is only in case you used your own profile and not when using an AutoProfile 7 2 3 Managing Apps through the web portal You can access the web portal via https gallerybackend zeasn tv customer_portal_web login html If you do not have an account you need to click the Register button in order to create one Once you have registered you have an AppControl ID which you can use to fill...

Page 83: ...can activate the screensaver by pressing Start now By default there are two screensavers available Colours PhilipsWelcomeScreen You can add your own screensaver application by loading it as a local apk in TV With the correct settings it will be detected as screensaver application All details are explained in the JEDI documentation that can be obtained after signing an NDA You can set the screensav...

Page 84: ... settings menu you can create the configuration and change the background images You will need to allow the TV to access content on your USB key In the configuration screens you can enable or disable all parts of the welcome screen Note that you cannot change the position of any parts as the layout is fixed You can also change the background content of the welcome screen By default there are two v...

Page 85: ...n for background pictures is 1920x1080 7 4 Manage ThemeTV To manage ThemeTV you have to go to the Professional Settings Features ThemeTV Manage menu Using this feature you will be able to add themes in the channel list selection You can organize the channel list per theme or per language according to your preferences In the Home Dashboard In the source menu top right on screen after pressing Chann...

Page 86: ...a custom theme or add one from the predefined list When adding a custom theme this will not be translated when customers are using different languages Note The icons you see below are reflected in the channel list and the Home Dashboard The possibility to sort rename duplicate compare or delete a theme By selecting a theme and pressing the OK button you will get the actions list ...

Page 87: ...ion is default set to OFF and hence only the selected channels will be shown in the selected theme When you enable AutoComplete the channels not selected will be added after the last selected channel 2 channels selected autocomplete is off only 2 channels shown in the channel list 2 channels selected autocomplete is on 2 channels shown followed by all other channels in the channel list ...

Page 88: ...nt and buy the credits During the installation of the TV sets please collect the following information for each TV Room number TV model and serial number These are required on MyChoice website when rooms are configured Make sure that all values are correct because the MyChoice website is generating pin codes based on this information You can gather all these details during the installation or by e...

Page 89: ...ate in this grid and by selecting an icon in Package 1 or Package 2 and by pressing OK you will see that the selection of your choice is highlighted Doing so for all channels you can put channels in the package you want ...

Page 90: ...are a couple of key combinations that can be used in relation to MyChoice First of all if you are using MyChoice and you want to debug or get more information about current packages how many keys are used per package and so on You can open CSM menu and scroll down to the MyChoice CSM page 9 If you have a location which has frequent room changes for instance like a hospital It s possible to disable...

Page 91: ...iceParameters TVUniqueID xyz1235abxc This represents TV s serial number RoomID 45645 This represents TV s RoomID MyChoiceParameters Action StartMyChoice MyChoicePIN 345323 StartDate 25 08 2019 StartTime 15 00 StopDate 26 08 2019 StopTime 15 00 To stop the MyChoice being available the XML will be built up similar to the following Svc OfflineServices SvcVer 4 0 Cookie 294 CmdType Change Fun MYChoice...

Page 92: ...le You will see below items o Enable You can disable the new Scheduler via No or enable it via Yes o Name You need to give a name to the new Scheduler Once you changed the name to what you want the scheduler will be stored o Switch On To You can select different switch On or To settings o Channel Settings Switch On To related to channels Switch On Channel Filter You can select between All Channels...

Page 93: ...will only be selectable when Switch On Feature is set to Apps Url type in the URL to what website you want to open Note Url will only be selectable when Switch On Feature is set to Url o Recurrence You can define the recurrence settings o Recurrence Mode Once will only playback the defined scheduler one time per defined time and day Weekly will playback the defined scheduler every week at a number...

Page 94: ...d schedule up and down The highest schedule has the highest priority o Delete Schedule allows you to delete the individual schedule from the scheduling list o To get out of the wizard press the back key on the RC Eventually you will see an overview of the schedules you have created When selecting them you will see the details without opening the details ...

Page 95: ...et an overview of the installed channels Press Options on your remote to rename hide show reorder or blank non blank channels Note If you are missing a channel logo you can add the channel logo manually though CMND you cannot do this through this menu 7 7 1 Rename channels Go to the manage channel list select the channel you want to rename Press Options select Rename channel to rename the channel ...

Page 96: ...nnel you will see an indication of the selected channel Navigate to the preferred location where you want to store the channel Press OK to move the channel to your selected location Navigate to the other channels you want to reorder and repeat above steps Press Back to exit the reordering 7 7 4 Blank Unblank channels By using the blank unblank channels you will blank the video and audio from a cha...

Page 97: ... to remove the channel from the list 7 7 6 Re number channels Even if you cannot see the channel number in your TV you can change the channel number You will actually reorder the channels by changing the number You need to select the channel you want to re number and press Options select Re number and you will see below screens to re number the selected channel ...

Page 98: ...ion Using the Search for Channels you will be able to do a full channel installation You will get below screens after starting the installation Note Some screens will be shown depending on your settings or selections made some screens will not be shown Also the content of the screens is depending on your selections Note Both SPTS and MPTS Single and Multiple Program Transport Stream are supported ...

Page 99: ...s you will need to press Start to start the update next you will see that the TV is searching for updates Once done it will give you an overview of how many digital channels have been added or removed You can press Done to close and go back to TV last status o When selection Quick reinstall you will see that the TV starts searching to find channels based on your default settings First it will sear...

Page 100: ...art or Configure some more settings these settings are also available in the professional menu If you have changed the setting you can return back using the color keys as indicated on the screen Note By default Quick Scan is used you need to change the setting if you want to do a full scan o Next you need to set the Network Frequency and the Network ID If you Skip the installation will just start ...

Page 101: ... and added into the TV channel list The principle works via the TV Input framework or TIF More information can be found at https source android com devices tv index html To install OTT channels you have to go to the Professional Settings Channels OTT App Channels Installation menu and select the OTT App you want to install By default you will only see Google Play Movies TV If you have installed ot...

Page 102: ...u have to go to the Professional Settings Wireless and Networks Connect to Network menu Note Some screens will be shown depending on your settings or selections made some screens will not be shown o Wired Wireless WPS WPS with PIN code selection Note If you have connected a wired network cable an you make a wireless connection the TV will still give priority on the wired network over the wireless ...

Page 103: ...connected you can also manually add a new network o When WPS is selected you will see that you have to press the WPS button on the router and press within 2 minutes on the connect button o Once you pressed you will get a connecting message o Once connected you will get a message o When WPS with PIN code is selected you will see that you have to enter an 8 digit WPS PIN in your router as indicated ...

Page 104: ...ommended In the recommended page you will see depending on the settings and installed content Information derived from SmartInfo Channel list the selected one from the switch on settings Apps as set in the recommended apps 8 2 TV Channels In the TV Channels page you will see a list with all installed channel lists The amount of channel lists available will depend on your settings ...

Page 105: ...ent The easiest integration is letting the TV be in charge of the whole process from creating the P2P hotspot and enabling Chromecast playback between TV and connecting devices Second is to use the setting Wi Fi Login This will allow you to display the SSID the guest will need to connect to However authentication and creation of the VLAN containing the TV and the connected device will be the SI s ...

Page 106: ...z to 2 4Ghz Note This compatibility mode can only be changed if Professional Settings Switch on Settings Hotspot Default Frequency is set to 5 GHz As seen on the picture the TV will ask the guest to connect to the P2P access point that it created for the purpose of casting This can either be done manually by the guest by changing the Wi Fi network on his device to the mentioned SSID and give in th...

Page 107: ...ttings Features Sharing Secure Sharing OFF Settings Google Cast Wi Fi Login is partially reusing the TV s casting interface to display the information on the SSID that the guest will need to connect to Upon connecting to the network the guest will receive a captive portal page containing the request to enter his last name and room number Once the guest logs into this page the installer can use thi...

Page 108: ...eone is casting or even take over the TV 8 3 3 Dependencies For the full Chromecast experience there are a couple of dependencies Please check that below is configured to enjoy the full Chromecast experience 1 Chromecast is set up by Google to only be available when it has access to the Internet So it is required to connect your TV to the internet to be able to use Chromecast 2 It is necessary to ...

Page 109: ... installed on the TV this will generate a different amount of traffic Short local news clips generated by an app will generate a lot less traffic then when YouTube is enabled Keep this in mind when you are installing these sets on a location 8 4 Apps In the Apps page you will see the apps that have been installed by the SI By default some google apps will be installed Depending on your settings yo...

Page 110: ...ult no game apps are installed and hence you will not see the games page If you have installed apps that are listed in the category Games the games page will appear automatically and the games apps will be shown in this page ...

Page 111: ... see will depend on your settings 8 6 1 Settings The first shelf is settings Here you can change picture settings sound settings picture format and the menu language When opening one of the menu items a detailed menu to change the setting will open ...

Page 112: ...is all about features Here you can set the alarm a sleep timer start the hotspot to make a connection or check the weather forecast The hotspot will bring up exact the same screen as the casting screen 8 6 2 1 Set alarm 8 6 2 2 Sleep Timer ...

Page 113: ... 112 8 6 2 3 Internet Hotspot 8 6 2 4 Weather ...

Page 114: ...o STBY depending on the Clear User Data settings in the professional menu Depending on your settings PMS enabled for example you will see more options in this Personal 8 7 Top icons 8 7 1 Google account The guest can login to your personal google account and pick up where you left off at home using this button When you login you will have to accept or decline that your profile name and picture is ...

Page 115: ...me you will also see the time in the top icons Note The alarm can also be set through the More Features Set alarm menu or through the clock button on the RC 8 7 3 Weather You can open the weather screen using this button Note The weather information show is linked to the Professional menu Identification Settings Premises Geonames ID setting 8 7 4 Menu language You can change the menu language usin...

Page 116: ...ve identical Room ID s the TV s will share the PMS information So if a guest is checked in they will see their name on both TV s When reading messages the status will be synced between the two TV s as well To enable PMS integration on the TV side you need to set Professional menu Guest Management PMS Default Dashboard PMS to On and Professional menu Wireless and Networks Control TV over IP PMSServ...

Page 117: ...ceive onscreen an overview of her his current balance The currency on the bill can be changed in the settings in CMND s 8 8 5 Messaging It is possible for the hotel to reach out to its guest by means of sending a message Depending on the capabilities of the hotel s PMS system this can be sent either to an individual TV or at once to all TVs To be able to send messages the CMND server needs to be c...

Page 118: ...e that there is a new message received If there are unread messages you can see an indication showing how many unread messages there are still available The hotel will be able to see if the message has been received by the guest if it was read already or even if it was deleted In case the guest removed his last message she he will see an empty messagebox 8 8 6 Additional options There are some oth...

Page 119: ...rtInfo Pages can be hosted on 3 different locations USB The first option is to store your SmartInfo Pages on a USB drive connected to the TV This scenario is more likely to be used in a central location like the reception where they need to change content on a regular basis Due to possible theft of the USB drives when connected in guest rooms we wouldn t recommend this option for a complete instal...

Page 120: ...n the JEDI documentation that can be obtained after signing an NDA You can declare your app as a SmartInfo application by using the following intent com philips professionaldisplaysolutions jedi category SMART_INFO Once the APK is created you need to load it as a local app through CMND and it will get installed in the correct location You can also do it using USB cloning To change the SmartInfo ap...

Page 121: ...e On never turn this OFF Advanced Power Standby Mode Fast Setting up this option on Green will reduce the energy consumption in standby but will increase the startup time dramatically Channel Channel Settings IGMP Version for Multicast Channels By default IGMP version 2 will be used When the switches are configured to a different IGMP version it is recommended to set the correct version in this me...

Page 122: ...2 209 112 50000 0 0 0 VBR Multicast Setup presetnumber 1 name Een blank 0 skip 0 FreePKG 0 PayPKG1 0 PayPKG2 0 logo file default 3727 png TTV1 0 TTV2 0 TTV3 0 TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Setup Setup Channel After you have made your channel list you have to clone USB to TV again Note This can also be done using CMND channel editor In case you are missing channel logo s you can...

Page 123: ...F Advanced Power Standby Mode Fast Wireless and Networks Control TV Over IP o WebServices TVDiscoveryService On o WebServices ProfessionalSettingsService On o WebServices IPUpgradeService On o WebServices PMSService On o WebServices SystemStatusService On o WebListeningService PowerService On o WebListeningService TVDiscoveryService On o WebListeningService IPUpgradeService On o WebListeningServic...

Page 124: ... URL fallback mechanism the Server URL is not modified this can only be done via the Professional Settings menu or via clone update 10 2 Connect the TV via RF Via RF the TV does not report to the CMND server similar to IP because of the one way communication from CMND to TV However there is one important setting on the TV namely the frequency on which TV will start the update scan this needs to ma...

Page 125: ... TV can be controlled from the webpage to tune to a channel for example via JSON commands These JSON commands are described in the JAPIT documentation All details are explained in the CDB documentation that can be obtained after signing an NDA For more information please contact us through the ticketing system 11 2 App based custom dashboard An app based custom dashboard is an Android app installe...

Page 126: ...ns the time date and software version when the channels were installed or updated Single line of text to identify the channel list Database file which is required for TIF channels 12 1 2 How to add custom channel logos Channel logo requirement Resolution 320x180 File type PNG or JPG You can add a custom channel logo in TV in the following way Extract the clone from the TV to a USB stick When the c...

Page 127: ...36x104 This automatic down scaling can lead to improper logos in the Channels overview which can be avoid by adding a custom downscaled channel logo To do this the channel logo file must be in both the parent and highRes folder of the ChannelLogos folder See below example The Philips png file is not available in the highRes folder of the custom channel logos folder and thus the TV will down scale ...

Page 128: ...lMap ApplicationMap Application App Type Native AppName SmartTV Setup name Enjoy Apps FreePKG 1 PayPKG1 0 PayPKG2 0 Application Application App Type Native AppName DirectShare Setup name Media Server FreePKG 1 PayPKG1 0 PayPKG2 0 Application Application App Type Native AppName Googlecast Setup name Cast FreePKG 1 PayPKG1 0 PayPKG2 0 Application Application App Type Native AppName Internet Setup na...

Page 129: ...TTV4 0 TTV5 0 TTV6 0 TTV7 0 TTV8 0 TTV9 0 TTV10 0 Setup Channel 12 2 2 Add a media channel in the ChannelList xml Open the ChannelList xml file as described in the chapter ChannelList xml in the clone file For each media channel you want to add your need to add an xml element within the Channel Channel bracket Make sure you place the media files you want to use in the correct folder of your clone ...

Page 130: ...c via MasterCloneData RoomSpecificSettings RoomSpecificSettings xml In below example you see 3 TV s in the list all with a different settings linked to the serial number Note that you see 2 times the same room number but with a different MultiRemoteControl code xml version 1 0 encoding UTF 8 RoomSpecificSettings SchemaVersion MajorVerNo 1 MinorVerNo 0 TV SerialNumber FZ1A1925000001 SerialNumber it...

Page 131: ...e HTML5 compliant along with the JAPIT WIXP plugin 12 5 Add a local app in the TV After you have set your settings correctly you can clone TV to USB to change add your own app This can be done via CMND where you can upload your local apk to be installed or load it directly via USB in the clone When you use CMND to load the app CMND will create the json file You can afterwards download it to USB to...

Page 132: ...text file on a FAT32 formatted USB stick Rename the New Text Document txt file to TPVisionDebug cookie including renaming the txt into cookie Connect the USB to TV Reproduce the problem you have Send 456789 i notification should be seen that it s save to disconnect the USB in case you do not have a RC with digits you put the TV to STBY and power off the TV After reproduction is done disconnect the...

Page 133: ... 132 2019 TP Vision Europe B V All Rights reserved Specifications are subject to change without notice Trademarks are the property of Koninklijke Philips NV or their respective owners ...

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