PerkinElmer Frontier IR, User Manual

Page: 99 / 104

Appendices . 99
Initialization errors
If your instrument generates one of the following error messages, switch off the instrument,
then switch the instrument on again. Consult your PerkinElmer service representative if the
problem persists.
Error message Action
Program Integrity Failed The instrument’s firmware may be corrupt, so must be
reinstalled.
Instrument Configuration Failed Suggests that one or more internal devices is failing. If
the problem persists, note any associated error
messages and consult your PerkinElmer service
representative.
Scan Failed If the problem persists, note any associated error
messages and consult your PerkinElmer service
representative.
Laser Failed
Replace Laser
Consult your PerkinElmer service representative.
The beamsplitters may be missing, the laser fringe pre-
amplifier may have failed, or the laser itself may have
failed.
Refer to Replacing the Laser and Power Supply on
page 91.
Source Failed
Replace Source
Refer to Replacing a Source on page 83.
Calibration Failed Too little energy may be reaching the detector. Make
sure the sample compartment is clear.