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Touch io Reader

Part Number: RDRBT

Ver: 20191108

Summary of Contents for RDRBT

Page 1: ...Touch io Reader Part Number RDRBT Ver 20191108...

Page 2: ...l and Recycling 6 Support Sales 6 Learn More 7 Notice 7 Introduction 7 Touch io Reader 8 Theory of Operation 8 Unlimited Mobile Credentials 10 Mobile Credential Management 10 Wiegand Format 10 Touch i...

Page 3: ...Touch io Mounting Suggestions 19 ADA Mounting Requirements 20 Tools Required for touch io Installation 20 Mullion Mounting 21 Single Gang Mounting 25 Issuing pdk io Credentials 30 Permissions Roles 30...

Page 4: ...3 Backlight 43 Card Type 44 FSK 44 ASK 44 Range 44 Changing Touch io Settings 45 Mobile Devices and Software 46 Removing a Credential 46 Performing a Firmware Update 46 Closing the pdk touch App Andro...

Page 5: ...o warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose ProdataKey...

Page 6: ...ty to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment Safety This manual has been prepared to help you install the product Re...

Page 7: ...ironment To provide the best conditions and proper operation of the product the controller must be securely mounted in accordance with the installation instructions Use only applicable tools when inst...

Page 8: ...in your pocket or purse no need to open an app and press Enter And no need to make a knob turning gesture with the phone NOTE This reader requires a PDK system with an annual subscription to operate...

Page 9: ...s been granted access to a system NOTE Multiple smart devices may be added to access the touch io door controllers the same credential invitation however cannot be used for accepting another device An...

Page 10: ...t card number fields The Wiegand interface is commonly used to connect a card swipe mechanism to the rest of an access control system The physical size limitations of the card dictates that a maximum...

Page 11: ...ditional Listed System Components Cloud Node Provides unlimited cardholders years of event storage battery backup and auto data backup Cloud Node Part Number CN Cloud Node Server Edition Part Number S...

Page 12: ...12VDC A regulated non switching 12VDC power supply at the panel is recommended to power the touch io reader for the best performance and highest noise immunity For UL 294 compliance the reader MUST b...

Page 13: ...ard for access control system units which is used to evaluate the construction performance and operation of access control systems for factors such as destructive level security endurance and standby...

Page 14: ...tem can maintain normal operations for a minimum of 30 minutes while the product is operated every minute After a loss of primary power the system can maintain normal operations for a minimum of 2 hou...

Page 15: ...ters Touch io Reader Mounted at the door with a 22 5 or 22 6 wire running to the door controller Wire the reader to the controller as shown above Secondary Reader If an additional touch io reader is u...

Page 16: ...wer to be triggered then place the jumper between the center pin and NO If the device requires dropping power to be triggered then place the jumper between the center and NC C Jumper If the device nee...

Page 17: ...rent Draw 100mA 200mA typical at 12VDC in low power mode 350mA maximum in high power mode NOTE Data and signal cables are usually protected with insulated conductors and wrapped with a conductive meta...

Page 18: ...enrolled to organization or users Properly enrolled and idle waiting for access attempt Yellow Spin An access attempt has been made and reader is processing Green Successful credential read access al...

Page 19: ...asily The touch App is designed for convenience ease of use and greater security Need additional information about any of the following Inside Out Technology Suggestions for Mounting ADA Mounting Requ...

Page 20: ...on Mounting Single Gang Mounting Tools Required for touch io Installation Assuming a fresh install or even for modifications to an existing system some or all of the following tools will be needed to...

Page 21: ...ting reader Depending on the mounting location new hardware may be necessary These instructions assume no previous mounting hardware exists your situation may be different Installation instructions ar...

Page 22: ...bracket with the lower screw 4 Feed the wires from the door controller through the mullion or wall hole and bracket opening in preparation for pairing with the touch io reader wires IMPORTANT Before...

Page 23: ...isconnect After all wires are paired and crimped wrap the wire bundle securely with electrical tape around the B connectors so they remain together and for ease when pulling pushing the bundle through...

Page 24: ...the wall s surface NOTE The orientation of the antenna on the wall s surface has no bearing on its effectiveness 7 Once the MCX antenna cable is passed through the wall snap the cable s brass fitting...

Page 25: ...A backup battery is HIGHLY recommended to prevent system failure in the event of an AC power loss When first powered up the reader s LED ring initially illuminates white during boot up and then to its...

Page 26: ...e proper power supply 2 Mark the location on the wall for both mounting screws and a hole between them large enough to accommodate the controller and reader wiring that will be fed through the opening...

Page 27: ...4 Feed the wires from the door controller through the wall hole and bracket opening in preparation for pairing with the touch io reader wires IMPORTANT Before pairing the wires ensure the power sourc...

Page 28: ...the end the MCX cable is to be attached to the back of the patch antenna 6 Prepare to mount the patch antenna to the room s inside surface by drilling a hole for the MCX antenna wire to pass through...

Page 29: ...of the reader to fasten it to the bracket s mounting stub With the touch io reader securely mounted the power supply and backup battery can be energized NOTE A backup battery is HIGHLY recommended to...

Page 30: ...ntial permission or the user needing to receive their own credential in order to access the pdk io system 3 Role Click inside this field or on the down arrow to view the list of available roles Permis...

Page 31: ...dditional device 5 Welcome to pdk io Cloud based Access Control From the smart device tap Accept Invitation 6 Complete the fields in the Sign Up screen Email Should already be completed based on the u...

Page 32: ...your smart device Authenticator is one such app available from your phone s app store 12 If you can t use a barcode tap on the screen s text code on screen text A long series of coded text characters...

Page 33: ...Node Click SAVE Configuring touch io Reader and Doors 1 From the main appliance dashboard tap the Configuration feature icon 2 Tap the door name to be paired with the touch io reader 3 Tap PAIR touch...

Page 34: ...about any of the following Organization Bluetooth Range touch App Touch App Configurations Inside Out Technology Unlike other Bluetooth readers the touch io reader uses Inside Out technology to preven...

Page 35: ...st access Apple Devices Apple devices can download the touch App as long as the software is running iOS 11 0 or higher and supports Bluetooth Low Energy BLE version 4 0 This list is not absolute and d...

Page 36: ...have been granted access to through the pdk io application You can remotely open unlock and close lock doors from the app using your smart device anywhere an internet connection is available With the...

Page 37: ...o provides the convenience of being able to use a smartphone or tablet to gain door access To gain facility access from a door controller such as the single io or eight io the touch app must be instal...

Page 38: ...App web portal anyone with an Integrator Admin or Manager permission role also referred to as an administrator may perform the necessary steps to add and have a credential email sent to a system user...

Page 39: ...accepting the credential Once the user finishes accepting the credential their phone type model is listed under the Credentials heading labeled Mobile and Bluetooth appears under the type model of the...

Page 40: ...y Inc app is shown Tap INSTALL 9 Following the successful installation of the touch App tap OPEN 10 A screen similar to the following is displayed 11 Tap the name of your Cloud Node to view the list o...

Page 41: ...r that is to be paired with your phone or other smart device With the user s smart device in close proximity to the touch io reader tap the PAIR touch button in the Device screen As the animation illu...

Page 42: ...a successful connection between the phone and the touch io reader the LED circle turns yellow Listed door controllers that have been paired with a touch io reader display the touch logo under the nam...

Page 43: ...eatures Inside Out Detection By default the Inside Out Detection of the patch antenna is on Unlike other Bluetooth readers touch io uses ProdataKey proprietary Inside Out Detection technology to preve...

Page 44: ...ases FSK will be the option to select ASK on the other hand is for Bluetooth access only FSK has several advantages over ASK FSK has a constant amplitude therefore it is immune to non linearities rapi...

Page 45: ...vary by phone type so it will be necessary to play with this slider until you are satisfied with a setting that is acceptable and secure enough for you You ll want to test its functionality with your...

Page 46: ...r the cursor over the device name listed in the Credentials section of the Person screen in the pdk io application and click the trash icon Performing a Firmware Update Firmware updates are done when...

Page 47: ...ice Tap the Configuration icon You must have an Integrator permission role to access this option From the list of touch io door devices find and tap the named device to select it for an update NOTE To...

Page 48: ...ng the update could adversely affect the update and prevent it from completing successfully Progress of the upgrade is displayed on your smart device and lights will be displayed on the reader during...

Page 49: ...ence only for performing a factory reset of the touch io There are two different kinds of resets for the touch io reader There is a regular or soft reset and there is a factory reset Soft Reset The so...

Page 50: ...e reset button on the back of the touch io by dismounting the device from its installation position It is the small button between the buzzer and the cable bundle 2 Disconnect the reader from the powe...

Page 51: ...Bluetooth touch io readers exclusively and not issue prox cards or fobs If only BLE mobile credentials are issued only mobile credentials will work Frequently Asked Questions Can the touch io replace...

Page 52: ...ne through a simple web based portal that allows them to manage access of any user s credential Issuance modification and revocation take effect immediately on the user s mobile device Does the Blueto...

Page 53: ...n is provided to support multiple organizations since a dealer may elect to issue credentials to customers and or user organizations may want separate credentials and encryption in different areas of...

Page 54: ...ne with an Integrator Admin or Manager permission role what do I need to do when someone leaves our company Removing a user is a two step process First and foremost remove access rights for the user s...

Page 55: ...o door controllers the same credential invitation however cannot be used for accepting another device An additional credential must be sent to a user and accepted in order to add an additional device...

Page 56: ...Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interf...

Page 57: ...nd may be registered All other trademarks are the property of their respective owners ProdataKey assumes no responsibility for any errors that may appear in this manual Information contained herein is...

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