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Troubleshooting (Advanced)
<CF-S10 Series>
If the CD/DVD drive vibrates excessively or is noisy
Is the disc bent or labeled?
Check to see if the disc is inserted correctly, and is in good condition.
Confirm [Optical Drive Power] is set to [On] in the [Main] menu.
<CF-S10 Series>
The CD/DVD drive cannot be turned on or off
After turning off the CD/DVD drive, did you try to turn it on again immediately?
During writing or reading of a disc, it is not possible to turn off using [Manual switching] of [The optical disc drive’s power].
When WinDVD is running, the CD/DVD drive cannot be turned off by [Manual switching] in [The optical disc drive’s power]
of Power Plan Extension Utility.
In the following cases, it is not possible to turn off using [Manual Switching] of the Optical Disc Drive Power-Saving Utility:
• When WinDVD is running
• During writing or reading of a disc
• When the drive is being used by an application such as Roxio Creator LJB
<CF-S10 Series>
Cannot eject disc
Check that the computer is turned on.
The drive power/open switch works only when the computer’s power is on.
When [Optical Drive Power] is set to [Off] in the Setup Utility, it is not possible to open the disc cover unless Windows is
running.
Press the center of the disc cover to confirm that the disc cover is locked firmly.
The disc cover will only open if it is in the firmly locked position.
To remove a disc when the computer is turned off, insert a pointed object (e.g., the bent-out tip of a paper clip, or the tip of
a pencil or ballpoint pen) into the emergency hole on the bottom, and then move (
).
Windows 7
Windows XP