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Panasonic KX-TG4000B, Operating Instructions Manual

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Panasonic KX-TG4000B Operating Instructions Manual Download Page 100

100

Before Requesting Help

Voice Mail System/Automated Attendant System/
Answering System

Problem

The Automated Attendant
System or Answering
System is on, but incoming
messages are not
recorded.

“

Message full

” flashes

on the base unit display,
and no new messages are
recorded.

You cannot access your
mailbox by pressing 

.

You cannot access a
mailbox from a touch tone
phone.

While recording a greeting
message, the unit starts to
ring and stops recording.

Remedy

•

The remaining recording time or the
number of messages which can still be
recorded is 0. Erase unnecessary
messages (p. 69, 72).

•

The remaining recording time or the
number of messages which can still be
recorded is 0. Erase unnecessary
messages (p. 69, 72).

•

Make sure that the base unit/cordless
handset is in the standby mode.

•

If 4 cordless handsets or the base unit and
3 handsets are in use, you may not be able
to access the mailbox. Try again later.

•

If the Automated Attendant System or
Answering System is responding to 4 calls
on separate lines, you cannot access the
mailbox. Try again later.

•

You are too far from the base unit. Walk
closer to the base unit.

•

If “

Enter mailbox password

” is

displayed, the direct handset access mode
is OFF (p. 56). Enter the mailbox password
and press 

(#)

.

•

Make sure you press 

(*)

and enter the

correct password.

•

The Automated Attendant System or
Answering System may not respond if the
tones are too short to activate the unit.
Press each button firmly.

•

To answer the call, press the called line
button. The recording will stop. Start from
the beginning after hanging up.

Summary of Contents for KX-TG4000B

Page 1: ...l No KX TG4000B Pulse or tone dialing capability Operating Instructions PLEASE READ BEFORE USE AND SAVE Charge the handset battery for about 8 hours before initial use 4 LINE Panasonic World Wide Web address http www panasonic com for customers in the USA or Puerto Rico ...

Page 2: ...ephone company services After subscribing to Caller ID this phone will display a caller s name and phone number Call Waiting Caller ID which displays a second caller s name and phone number while the user is on another call on the same line requires a subscription to both Caller ID and Call Waiting Attach your purchase receipt here For your future reference Serial No Date of purchase found on the ...

Page 3: ...ne two Base Unit Handset p 13 Order No PQJXF0113Z one 4 Wire Telephone Line Cord p 14 15 one Backup Battery p 12 Order No P P507 PQP50AA61 Charger p 16 Belt Clip p 84 Order No PQKE10101Z1 one one Handset Cord p 13 Order No PQJA212N one CHARGE To use more than one cordless handset please purchase the optional cordless handset KX TGA400B The charger is included ...

Page 4: ...ireless radio waves For maximum distance and noise free operation the recommended base unit location is Away from electrical appliances such as a TV personal computer or another cordless phone In a HIGH and CENTRAL location with no obstructions such as walls Raise the antenna The battery is beneath this cover Note If you use the cordless handset near a microwave oven which is being used noise may ...

Page 5: ...ss Handset 26 Answering Calls 28 Using the Other Line During a Conversation 29 Intercom 30 Making Intercom Calls 30 Answering Intercom Calls 31 Transferring a Call 32 Conference 33 Using the Directory 34 Storing Names and Numbers in the Directory 34 Dialing from the Directory 36 Editing an Item in the Directory 37 Base Unit Handset Base Unit Handset Base Unit Handset Base Unit Handset Base Unit Ha...

Page 6: ...on Numbers 48 Group Ring Setting 49 Incoming Call Tone 50 Setting the PIN 51 Registering Optional Cordless Handsets Using the PIN 52 Canceling Cordless Handset Registration 53 Selecting the Line Mode 54 Erasing the Directory Caller List and Redial List 54 Chapter 4 Voice Mail System Automated Attendant System Answering System Voice Mail System 55 Setting the Mailbox Password 56 Automated Attendant...

Page 7: ...enu Mode 76 Automatic Message Delete Feature 76 Erasing All Messages in Mailboxes 77 Remote Operation from a Touch Tone Phone 78 How to Access the Voice Mail System 78 Pager Call 81 Storing a Pager Number 81 Storing the Pager Display Number 82 Setting the Unit to Call a Pager 83 Chapter 5 Useful Information Using the Handset Belt Clip 84 Wall Mounting for the Charger 84 Using an Optional Headset 8...

Page 8: ...ATED ATTENDANT INTERCOM TRANSFER ALL LINE 1 LINE 2 LINE 3 LINE 4 1 2 3 4 5 6 7 8 LINE Buttons and Indicators p 24 26 28 29 Antenna p 4 13 Display p 11 PAUSE EDIT Button p 37 41 44 CALL WAIT FLASH Button p 44 45 CONF Conference Button p 33 REDIAL Button p 25 HOLD Button p 26 29 DIGITAL SP PHONE Speakerphone HEADSET Button and Indicator p 24 28 30 86 MIC Microphone p 24 28 59 65 BATTERY Indicator p ...

Page 9: ... OPER REDIAL PAUSE EDIT CALL WAIT FIASH LINE 1 LINE 2 LINE 3 LINE 4 ANSWER ON AUTOMATED ATTENDANT ANSWER ON Buttons and Indicators p 58 64 Headset Jack p 85 STOP Button p 68 74 CLEAR Button p 35 37 43 53 69 ENTER Button p 18 20 34 42 Navigator Key I H p 18 25 36 39 58 64 EXIT Button p 18 36 39 59 65 FUNCTION Button p 18 34 VOICE MAIL Button p 67 73 Cover Memory Card Memory card Remove the memory c...

Page 10: ...NO 6 PQRS 7 TCV 8 WXYZ 9 OPER 0 L3 L4 L2 L1 Antenna Display p 11 TALK Button p 26 28 31 CLEAR Button p 35 37 43 53 72 Navigator Key H I p 18 27 36 39 FUNCTION EXIT Button p 18 36 39 45 TONE Button p 44 REDIAL PAUSE EDIT Button p 27 37 41 44 CALL WAIT FLASH Button p 44 45 Headset Jack p 87 ENTER Voice Mail Button p 18 60 70 73 CONF Conference Button p 33 INTERCOM HOLD TRANSFER Button p 27 31 32 Cha...

Page 11: ...l be displayed Off invisible The line is free On The line is being used Flashing A call is on hold The Automated Attendant System or Answering System is responding to a call p 57 64 Flashing quickly A call is being received CThe battery icon indicates the battery strength p 17 DThe handset number 1 to 8 is displayed in the standby mode p 19 52 The display shows the dialed number call status progra...

Page 12: ...ows the battery strength Full to Medium The indicator lights Low The indicator flashes No power The indicator light is off Installing the Backup Battery in the Base Unit A rechargeable Ni Cd battery works as emergency power during a power failure The fully charged backup battery provides the base unit with a minimum of 20 minutes operation The battery is charged in the base unit while the AC adapt...

Page 13: ...eel warm during use The BATTERY indicator lights while the AC adaptor is connected with the backup battery installed p 12 If your unit is connected to a PBX which does not support Caller ID services you cannot access those services Connecting the Handset and AC Adaptor Handset Handset Cord Power Outlet AC 120 V 60 Hz AC Adaptor Fasten the AC adaptor cord to prevent it from being disconnected Hook ...

Page 14: ...necting the Telephone Line Cords Connect the telephone line cords to the base unit To connect 2 two line telephone jacks Two Line Telephone Jacks RJ14C LINE1 LINE2 4 Wire Telephone Line Cord LINE 3 4 LINE 1 2 LINE3 LINE4 ...

Page 15: ... order call the accessories telephone number on page 3 LINE4 LINE3 LINE2 T Adaptor KX J24 Single Line Telephone Jacks RJ11C LINE1 4 Wire Telephone Line Cord 2 LINE PHONE LINE 2 Connect the telephone line cords to the T adaptor KX J24 4 Wire Telephone Line Cord 2 Wire Telephone Line Cord 2 Wire Telephone Line Cord 2 Wire Telephone Line Cord T Adaptor KX J24 LINE 3 4 LINE 1 2 ...

Page 16: ...tery Charge Place the cordless handset on the charger and charge for about 8 hours before initial use Make sure the handset faces forward as shown The CHARGE indicator lights If you charge the discharged battery it will be charged quickly In that case the handset may feel warm This is normal Power Outlet AC 120 V 60 Hz AC Adaptor Fasten the AC adaptor cord to prevent it from being disconnected Bot...

Page 17: ...he battery life The battery cannot be overcharged Handset battery information After your Panasonic battery is fully charged p 16 Operation While in use TALK Up to about 8 hours While not in use Standby Display prompt Battery strength Handset battery strength You can check the battery strength on the handset display The battery strength is shown as in the chart below Fully charged Medium Low Needs ...

Page 18: ... or save a programming setting 6 When programming is complete a confirmation tone sounds The display will return to the main menu or the sub menu if the function item is in the sub menu You can continue programming other items To return to the standby mode press EXIT Useful information You can go back to the previous display by pressing I except when entering characters or numbers To return to the...

Page 19: ...Handset 1 Base unit Press FUNCTION 2 Press or until the arrow points to Registration and press H 3 Press or until the arrow points to HS registration and press H 4 Cordless handset Press FUNCTION 5 Press or until the arrow points to Registration and press H 6 While HS registration is at the arrow press H Handset registering 7 Base unit cordless handset Wait until a beep sounds on the base unit and...

Page 20: ... Caller ID information will automatically adjust the clock for daylight saving time If a power failure occurs the adjusted date time will be retained for at least 20 minutes with the backup battery fully charged p 12 Readjust if the date time is flashing on the display When entering the time in step 3 you cannot enter numbers greater than 12 Do not use military time To set 13 00 hours enter 0100 a...

Page 21: ...ou can set the base unit and cordless handset ringer volumes to HIGH LOW or OFF If set to OFF the base unit handset will not ring Your phone comes from the factory set to HIGH Programming must be carried out separately for the base unit and cordless handset s Make sure that the base unit cordless handset is in the standby mode Base Unit Handset To turn the ringer ON press in step 4 The ringer will...

Page 22: ...ime p 45 Call restrict p 48 Line setting Line selection p 47 Set line mode p 54 Voice mail Set password p 56 Call monitoring p 74 Message menu p 76 Recording mode p 74 Delete message p 77 Remaining space p 75 Auto msg delete p 76 Pager setting Pager number p 81 Pager on off p 83 Pager display p 82 Calling pager p 82 Registration Set PIN p 51 HS registration p 19 52 Deregistration p 53 Initializati...

Page 23: ...ls while another handset is engaged in an intercom call with another handset External call on Line 1 2 3 or 4 The number of cordless handsets that can be used simultaneously will vary depending on usage of external telephone lines and internal lines and usage of mailboxes p 55 In the above three cases All other handsets are in the standby mode The base unit and handset users can check the mailboxe...

Page 24: ...ial press DIGITAL SP PHONE and start again from step 1 After a few seconds the display will show the length of the call 3 When the other party answers talk into the MIC microphone 4 To hang up press DIGITAL SP PHONE The indicator lights go out In step 1 you can select a line by pressing a line button whose indicator is not lit instead of pressing DIGITAL SP PHONE If 4 handsets are in use you may n...

Page 25: ...EDIAL until the desired number is displayed You can scroll between numbers by pressing or To exit the list press EXIT 3 Lift the handset or press DIGITAL SP PHONE To erase an item repeat steps 1 and 2 and press CLEAR If No items stored is displayed the list is empty Hands free Digital Duplex Speakerphone For best performance please note the following Talk alternately with the caller in a quiet roo...

Page 26: ...line by pressing the line button whose line status icon is not displayed instead of pressing TALK If the base unit and 3 handsets or 4 other handsets are in use you may not be able to make a call In that case System is busy Please try again later is displayed If the unit detects a problem an error message will be displayed p 93 To release the hold Press the line button whose indicator is flashing ...

Page 27: ...l using the redial list The last 10 phone numbers dialed with the handset are stored in the redial list 1 Press REDIAL The last number dialed is displayed 2 Press REDIAL until the desired number is displayed You can scroll between numbers by pressing or To exit the list press EXIT 3 Press TALK To erase an item repeat steps 1 and 2 and press CLEAR If No items stored is displayed the list is empty T...

Page 28: ...s automatically selected when you answer the call If you subscribe to a Caller ID service the calling party information will be displayed after the first ring p 38 In order to view the Caller ID information please wait until the second ring to answer a call With the Base Unit You can answer a call by simply lifting the handset To hang up replace the handset Using the digital duplex speakerphone 1 ...

Page 29: ...econd caller s information will be displayed when a call is being received on the other line p 38 You can delete the two tones incoming call tone for the cordless handset You can set the two tones for the base unit See page 50 With the base unit 1 Ex If you are using LINE 1 Press HOLD to put the first call LINE 1 on hold The LINE 1 indicator flashes 2 Press another line button LINE 2 3 or 4 to mak...

Page 30: ...ets rings for 1 minute To stop paging press DIGITAL SP PHONE 2 When the other party s voice is heard lift the handset or talk into the MIC microphone The display will show the length of the call and the handset in use icon 3 To end the intercom replace the handset or press DIGITAL SP PHONE Paging ALL Ex Paging all Handsets Ex Paging Handset 1 Calling 0 1 Intercom 00 00 00 Ex Handset 1 answered Off...

Page 31: ... the intercom replace the handset or press DIGITAL SP PHONE With the cordless handset After the rings press TALK or lift the handset off the charger To end the intercom press TALK or place the handset on the charger During an intercom call If an incoming call is being received the line indicator on the base unit will flash quickly or the handset user will hear two tones incoming call tone p 50 To ...

Page 32: ...l is put on hold and Press extension No to transfer is displayed 2 To page the base unit enter 0 To page another handset enter the extension number 1 to 8 3 If required wait for the paged party to answer and you can announce the transfer If not required go to step 4 If the paged party does not answer press the relevant line button 4 To complete the transfer press TALK or place the handset on the c...

Page 33: ...extension number 1 to 8 3 When the paged party answers press CONF to make a conference call To hang up both lines For the base unit replace the handset or press DIGITAL SP PHONE For the cordless handset press TALK or place the handset on the charger To hang up only one line press the line button for the party with which you want to continue talking To put both lines on hold press HOLD To talk with...

Page 34: ...ER Next 0987654321 ENTER Save If a pause is required for dialing PAUSE can be stored in a phone number in step 5 This counts as one digit p 44 If the display shows Memory is full in step 2 press EXIT and erase other stored items from the directory p 37 Using the Directory Base Unit Handset You can store names and phone numbers in both the base unit and cordless handset directories The base unit ca...

Page 35: ...shown below 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 10 11 1 A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 Number of times key is pressed Keys I H CLEAR Moves the cursor to the left Moves the cursor to the right To enter another character using the same number key move the cursor to the next space Erases characters T To Tom Jo ...

Page 36: ... I or H to enter the directory 2 Press the dialing button for the first letter of the desired name until any name with the same initial is displayed see table on page 35 Ex To find Frank press 3 until the first item under F is displayed 3 Press until the name is displayed 4 If using the base unit Lift the handset or press DIGITAL SP PHONE OR If using the cordless handset Press TALK The number is d...

Page 37: ...eed to change the number go to step 7 6 Add a number to the current number Pressing CLEAR erases the digit to the left of the cursor To erase all digits press and hold CLEAR 7 Press ENTER A beep sounds To edit other items start again from step 2 To return to the standby mode press EXIT Erasing an Item in the Directory Make sure that the base unit cordless handset is in the standby mode 1 Press I o...

Page 38: ... number will be displayed p 44 After you answer the call the display will show the length of the call When more than one line is receiving a call each caller s information will be displayed alternately Caller information cannot be displayed in the following cases If the caller dialed from an area which does not provide a Caller ID service the display will show Out of area If the caller has request...

Page 39: ...XIT 10 new calls H Directory JACK SMITH 1 234 567 8901 3 10P JUN 9 With the cordless handset Make sure that the cordless handset is in the standby mode 1 Press or to enter the list The number of new calls is displayed 2 To search from the most recent call press To search from the oldest call press To scroll between callers press or 3 To exit the list press EXIT 10 new calls H Directory CINDY TURNE...

Page 40: ... DIGITAL SP PHONE In some cases you may have to edit the number before dialing p 41 Ex You may have to delete 1 and the area code If a phone number is not displayed in the caller information you cannot call back that caller With the cordless handset 1 Press or to enter the list The number of new calls is displayed 2 Press or to find the desired caller 3 Press TALK The displayed phone number is dia...

Page 41: ...2 Phone no Area code Phone no Phone no Area code Phone no FRED PARKER 1 234 321 5555 11 20A JAN 12 FRED PARKER 1 234 321 5555 11 20A JAN 12 FRED PARKER 1 321 5555 11 20A JAN 12 FRED PARKER 321 5555 11 20A JAN 12 FRED PARKER 234 321 5555 11 20A JAN 12 a b c d 4 After editing the number you can continue with calling back or storing procedures To call back if using the base unit lift the handset or p...

Page 42: ...n the Caller List into the directory Make sure that the base unit cordless handset is in the standby mode Save directory ENTER Yes 2 Press or to find the desired caller If the number requires editing see page 41 3 Press ENTER 4 Press ENTER again Enter name IH ENTER Save CINDY TURNER 1 234 456 7890 11 20A JAN 12 If the display shows Memory is full in step 3 press EXIT To erase stored items from the...

Page 43: ...st 1 Press or to enter the list 2 Press CLEAR To stop erasing press I 3 Press CLEAR A beep sounds and all entries are erased Clear Make sure this display is shown 0 new call H Directory All clear I No CLEAR Yes All clear 1 Press or to enter the list 2 Press or to find the caller you want to erase from the caller list 3 Press CLEAR A beep sounds and the information is erased To erase other items re...

Page 44: ...3 or the Automated Attendant System or Answering System is responding to the first call on the same line p 57 64 If this function does not operate properly consult your telephone company for details Call Waiting Caller ID Feature Call Waiting Caller ID feature allows the base unit and cordless handset to display a second caller s information After you hear a call waiting tone while talking the dis...

Page 45: ...e for each line The flash time depends on your telephone exchange or host PBX You can select from flash times 700 600 400 300 250 110 100 or 90 ms milliseconds Your phone comes from the factory set to 700 ms Make sure that the base unit is in the standby mode Base Unit Base Unit Handset 5 Press ENTER A beep sounds To return to the standby mode press EXIT 1 Press FUNCTION 2 Press or until the arrow...

Page 46: ...til the arrow points to Auto talk and press H The current setting is displayed Auto talk On ENTER Save Selecting the Ringer Pattern You can select the desired ringer patterns of the base unit and cordless handsets 4 patterns are available for each line Your phone comes from the factory set to pattern 1 Programming must be carried out separately for the base unit and cordless handset s Make sure th...

Page 47: ...ress or until the arrow points to Line setting and press H OR If using the cordless handset Press or until the arrow points to Talk switching and press H 3 While Line selection is at the arrow press H The current setting is displayed Auto A free line will be selected LINE 1 has priority when making a call factory preset Line1 Line 1 will be selected when making a call Line2 Line 2 will be selected...

Page 48: ...ll the numbers press CLEAR 8 Press ENTER A beep sounds Ex Phone numbers starting with 111 are restricted for handsets 2 4 and the base unit To store a second call restriction number start again from step 3 To return to the standby mode press EXIT 1 Press FUNCTION 2 Press or until the arrow points to Dial setting and press H 3 Press or until the arrow points to Call restrict and press H 1 indicates...

Page 49: ... the line group The handsets can make a call using the line Make sure that the base unit is in the standby mode Base Unit Group ring L2 HHS No 12345678 ENTER Save HGroup ring L1 HS No 12345678 IH 6 Erase the handset numbers which you do not want to ring by pressing the dialing buttons 1 to 8 Display the handset numbers which can answer calls If you make a mistake press the number again to display ...

Page 50: ... to sound twice set to 2 Your base unit comes from the factory set to OFF Your cordless handset comes from the factory set to ON Programming must be carried out separately for the base unit and cordless handset s Make sure that the base unit cordless handset is in the standby mode Base Unit Handset 5 Press ENTER A beep sounds To return to the standby mode press EXIT 1 Press FUNCTION 2 Press or unt...

Page 51: ...N is required for registration of the cordless handsets p 52 Make sure that the base unit is in the standby mode Base Unit Enter new PIN again ENTER Save To change the PIN 1 Press FUNCTION Press or until the arrow points to Registration and press H 2 While Set PIN is at the arrow press H 3 Enter the current PIN and press ENTER 4 Enter a new 4 digit PIN and press ENTER 5 Enter the new PIN again and...

Page 52: ...S registration Enter PIN ENTER Set To return to the standby mode press EXIT The handset number 1 to 8 will be displayed on the handset Handset5 registered Base Unit Cordless Handset Registering Optional Cordless Handsets Using the PIN The included cordless handset has been pre registered with the base unit You will have to register optional cordless handsets Handsets will not operate unless regist...

Page 53: ...ep sounds and Clear is displayed To cancel registration of another handset start again from step 3 To return to the standby mode press EXIT 53 Chapter 3 Advanced Operation Deregister Handset3 I No CLEAR Yes Canceling Cordless Handset Registration If you no longer need to use a cordless handset or if you need to register a handset to a different base unit of the same model it may be necessary to ca...

Page 54: ...s or until the arrow points to Set line mode and press H The current settings are displayed Erasing the Directory Caller List and Redial List You can erase all entries in the directory caller list and redial list Programming must be carried out separately for the base unit and cordless handset s Make sure that the base unit cordless handset is in the standby mode Base Unit Handset 1 Press FUNCTION...

Page 55: ...es you can use is equal to the number of registered handsets The base unit and handset users can use the Voice Mail System by accessing their mailboxes Each cordless handset user can only access his her own mailbox The general delivery mailbox is managed by the base unit user operator The cordless handset users can access this mailbox The following functions are possible listening to messages left...

Page 56: ...ing the base unit and each personal mailbox password must be stored using the handset Make sure that the base unit cordless handset is in the standby mode Base Unit Handset 1 Press FUNCTION and press or until the arrow points to Voice mail and press H 2 While Set password is at the arrow press H The password is displayed 3 Enter a password using a 4 digit number If you enter a wrong number press C...

Page 57: ...hen a caller calls a line to which the Automated Attendant System is assigned the caller will first hear a greeting message You can record this message yourself or use the pre recorded message p 58 59 Call is received Automated Attendant System The automated attendant announces the greeting message 3 times Caller presses the required extension number 1 to 8 and Caller presses 0 and for the operato...

Page 58: ... s auto attendant icon will be displayed Auto answering Prerecord greet L1 H Change Auto attendant HAuto answering H Set Line1 Auto attendant Prerecord greet We recommend you record brief greeting messages see sample on next page in order to leave more time for recording new messages If you do not record a greeting message the following pre recorded greeting message will be used Hello this is Auto...

Page 59: ...ting1 through Greeting5 5 Press H 6 Press H to start recording 7 After the tone talk clearly about 8 inches 20 cm away from the MIC microphone To end press H If the elapsed recording time exceeds 2 minutes the unit will stop recording The recorded message will be played To change the message press 1 and start again from step 6 8 Press 2 to select the message The relevant line s auto attendant icon...

Page 60: ... Handset To select change the recorded greeting message If the line s ANSWER ON indicator lights press the ANSWER ON button to turn it off 1 Press the line s ANSWER ON button and press H within 10 seconds 2 Select Auto attendant by pressing or and press H 3 Select Greeting1 through Greeting5 by pressing or and press H You can go back to the previous display by pressing I 4 To select the message pr...

Page 61: ...will hear a pre recorded personal greeting message after reaching your handset s mailbox as follows Sorry no one is available to answer the call Please leave a message at the tone You can also record your own greeting message of up to 2 minutes Handset To erase the recorded message Follow steps 1 and 2 Press 3 while the message is being played The unit will answer with the pre recorded greeting me...

Page 62: ... in the general delivery mailbox following the Incomplete Call Handling Menu Caller specifies an extension Handset Answer mode OFF Handset Answer mode ON Incomplete Call Handling Status Busy Call taken within 5 rings The personal greeting message is announced after the second ring The Incomplete Call Handling Menu is announced 3 times To leave a message press 1 To call another extension press 2 To...

Page 63: ...ist of options Incomplete Call Handling Menu is announced to guide the caller The caller can leave a message in the general delivery mailbox or call an extension The operator will also be responsible for answering and handling calls that have been transferred Caller specifies the operator Busy Call taken within 5 rings Not answered within 5 rings Talk Incomplete Call Handling Status Records a mess...

Page 64: ...the pre recorded greeting message If the line s ANSWER ON indicator lights press the ANSWER ON button to turn it off Base Unit 1 Press the line s ANSWER ON button The ANSWER ON indicator lights The current setting is displayed 2 Press H within 10 seconds 3 While Auto answering is at the arrow press H The current setting is displayed 4 Select the number of rings 2 to 7 or Toll saver by pressing or ...

Page 65: ...stop recording The recorded message will be played To change the message press 1 and start again from step 6 8 Press 2 to select the message You can adjust the speaker volume by pressing or You can exit the programming mode any time by pressing EXIT Select greeting Greeting1 none H Set To turn on the Answering System and record a greeting message Greeting message sample Thank you for calling your ...

Page 66: ...pressing or and press H You can go back to the previous display by pressing I 4 Select Greeting1 through Greeting5 by pressing or and press H 5 To select the message press 2 OR To change the message Press 1 Press H to start recording After the tone talk into the MIC To end press H Press 2 to select the message If you use the message for another line it will also be changed To turn off the Answerin...

Page 67: ...the Message Menu will be announced and displayed To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 At the end of the last message This is the last message will be heard 3 To end the operation press New messages playback Command menu 1 Repeat 2 Next 3 Erase 7 Transfer Listening to all messages 1 While the base unit is in t...

Page 68: ... Press 2 or H The next message is played Press STOP To resume playback press STOP If you do not press any button for 60 seconds the unit will return to the standby mode To adjust the speaker volume 8 levels Press or during playback Each time you press or the volume level will change Flash Memory Message Backup Messages are stored indefinitely on a flash memory IC chip and will not be affected by p...

Page 69: ...beep sounds and Message erased is heard The unit will play the next message The information in the Caller List will not be erased To erase Caller List information see page 43 Transferring a Message After listening to a message left in the general delivery mailbox you can transfer it to other mailboxes 1 During playback or before the start of the next message press 7 Enter the destination mailbox n...

Page 70: ...k the Message Menu will be announced and displayed To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 At the end of the last message This is the last message will be heard New messages playback Command menu 1 Repeat 2 Next 3 Erase 7 Transfer 3 After listening to all new messages the Command Menu is announced and displayed ...

Page 71: ... number is announced 2 Enter the destination mailbox numbers using the corresponding dialing buttons 0 1 to 8 For the general delivery mailbox enter 0 The mailbox numbers and To accept press To cancel press are announced If you make a mistake press and start again from step 1 3 Press The mailbox numbers entered in step 2 will be announced and the next message will be played JACK SMITH 1 234 567 89...

Page 72: ...ess If you have new messages listen to all of them 2 Press 4 This is the general delivery mailbox is heard After the number of new messages is announced new messages will be played 3 After listening to all new messages To listen to all messages press 1 To return to your mailbox press 4 To end the operation press Listening to personal mailbox messages from the base unit If the handset battery has n...

Page 73: ...essage play 00 1 Change 2 OK With the cordless handset 1 While the handset is in the standby mode press If the direct handset access mode is OFF p 56 enter the mailbox password and press If you have new messages listen to all of them 2 Press 2 3 Enter the destination mailbox numbers using the corresponding dialing buttons 0 1 to 8 For the general delivery mailbox enter 0 4 Press Please leave a mes...

Page 74: ...beep sounds To return to the standby mode press EXIT Call Monitoring Feature While a caller is recording a message in the general delivery mailbox you can monitor the call through the speaker of the base unit If more than one line is receiving a call at the same time only the first one can be monitored You can answer the call by lifting the base unit handset pressing DIGITAL SP PHONE or the releva...

Page 75: ...rding time or the number of messages that can still be recorded is 0 Message full will flash on the display Erase unnecessary messages p 69 72 You can check the time and number of messages by using the function menu as follows Make sure that the base unit is in the standby mode Base Unit 1 Press FUNCTION 2 Press or until the arrow points to Voice mail and press H 3 Press or until the arrow points ...

Page 76: ...essage menu and press H The current setting is displayed 4 Select Off or On by pressing or 5 Press ENTER A beep sounds To return to the standby mode press EXIT Message menu On ENTER Save Automatic Message Delete Feature If this feature is set to ON messages left in all mailboxes will automatically be erased after a month Your phone comes from the factory set to OFF Make sure that the base unit is ...

Page 77: ... until the arrow points to Delete message and press H 4 Enter the mailbox numbers where messages are to be erased using the corresponding dialing buttons 1 to 8 Enter 0 for the general delivery mailbox If you make a mistake press the number again to delete 5 Press H 6 To erase the greeting messages at the same time press or to select Greet Incoming If not required go to step 7 7 Press CLEAR A beep...

Page 78: ...word during or after the greeting message Mailbox No or This is the general delivery mailbox is heard After the number of new messages is announced new messages will be played After each message playback the Message Menu is announced if the Message Menu mode is on p 76 To repeat this message press 1 To play the next message press 2 To erase this message press 3 To transfer this message press 7 p 7...

Page 79: ...ailbox enter 0 3 Press To listen to all messages While the Command Menu is announced p 78 press 1 To deliver your own message You can send an identical message of up to 3 minutes to several mailboxes 1 While the Command Menu is announced p 78 press 2 2 Enter the destination mailbox numbers using the corresponding dialing buttons 0 1 to 8 For the general delivery mailbox enter 0 3 Press 4 Talk clea...

Page 80: ...mailbox you can switch to the general delivery mailbox to listen to messages 1 While the Command Menu is announced p 78 press 4 This is the general delivery mailbox is heard After the number of new messages is announced new messages will be played 2 After listening to all new messages To listen to all messages press 1 To return to your mailbox press 4 To end the operation press and hang up Calling...

Page 81: ... the arrow press H If the number has already been stored it will be displayed 4 Enter your pager number and press PAUSE twice Enter the access code if required by your pager company and press PAUSE twice again OR If you use a 1 800 pager number with a pager PIN code Enter the 1 800 number and press PAUSE 3 times Enter the pager PIN code and press PAUSE twice If you misdial press CLEAR Digits are e...

Page 82: ...e erased from the right To erase all the digits press and hold CLEAR 5 Press ENTER A beep sounds To return to the standby mode press EXIT Enter display 2223334444 ENTER Save To check the stored pager number and pager display number 1 Press FUNCTION and select Pager setting by pressing or and press H 2 Select Calling pager by pressing or and press H 3 If using the base unit press DIGITAL SP PHONE O...

Page 83: ...played 4 Select On by pressing or 5 Press ENTER A beep sounds To return to the standby mode press EXIT If using the base unit Pager will be displayed Pager on off On ENTER Save If another message is received before the unit alerts your pager for a previous message the previous caller information will not be sent to your pager Only the last call received will be sent to your pager If someone else m...

Page 84: ...ket using the belt clip To attach the belt clip To remove the belt clip 3 cm Wall Template To Power Outlet Screws 3 cm Wall Mounting for the Charger The charger can be wall mounted Install screws using the wall template below Connect the AC adaptor Mount the charger then slide it down ...

Page 85: ...set allows a hands free phone conversation Please use only the Panasonic KX TCA88 headset To order call the accessories telephone number on page 3 With the Base Unit Connecting the headset to the base unit Connect the headset to the headset jack as shown Headset Jack HEADSET Hook Fasten the headset cord to prevent it from being disconnected ...

Page 86: ...sation you can continue the conversation with the speakerphone Making Answering calls 1 Press HEADSET to make or answer a call You can press the line button instead of pressing HEADSET If you misdial when making a call press HEADSET twice and dial again 2 To hang up press HEADSET Intercom 1 To make an intercom call To page all handsets press INTERCOM ALL To page one handset press the required INTE...

Page 87: ...sure to use the headset to talk with the caller If you want to have a normal cordless phone conversation disconnect the headset With the Cordless Handset Connecting the headset to the cordless handset Open the headset jack cover and connect the headset to the headset jack as shown ...

Page 88: ...password see page 56 With the base unit The following settings of the base unit and the registered cordless handsets will return to the factory preset 1 Press FUNCTION 2 Press or until the arrow points to Initialization and press H 3 While Function is at the arrow press H Function Factory preset Ringer volume HIGH Ringer pattern Pattern 1 Incoming call tone ON Line selection AUTO Auto talk ON Make...

Page 89: ...elephone line cords and open the battery cover by pushing down the tab Replace the battery and close the battery cover and then reconnect the telephone line cords Attention The product you have purchased is powered by a nickel cadmium battery which is recyclable At the end of its useful life under various state and local laws it is illegal to dispose of this battery into your municipal waste strea...

Page 90: ...If the unit does not work press RESET on the bottom of the base unit with a pointed object such as a pen After pressing RESET the adjusted date time will be erased Readjust the date time p 20 RESET RE SE T RESET Button ...

Page 91: ...failure the unit will not work If required you can connect a standard telephone on LINE 2 or LINE 4 of this unit using the Panasonic T adaptor KX J66 To order call the accessories telephone number on page 3 Single Line Telephone Jacks Standard Telephone LINE4 T Adaptor KX J66 LINE3 T Adaptor KX J24 See page 15 ...

Page 92: ... in use or a line of the button you pressed is in use You cannot make a call Try again later A paged handset is too far from the base unit A paged handset has not been registered p 19 52 The handset you are canceling has not been registered for cordless handset only p 53 H or I is pressed while the cordless handset is on the charger Lift the handset and try again When trying to store an item in th...

Page 93: ...ut first storing the pager number p 81 You entered a wrong PIN p 51 52 Enter the correct PIN The handsets have not been registered to the base unit when you try to cancel the handset registration p 53 The handset you are registering has already been registered When you tried to register the cordless handset the handset and base unit could not link for some reason such as interference from other el...

Page 94: ...t the handset is registered to the base unit p 19 52 You entered your own mailbox number when transferring or delivering a message p 69 71 73 You tried to access the general delivery mailbox from the handset or access a personal mailbox from the base unit while another user was listening to the messages there p 72 80 The extension number of the INTERCOM button you pressed is invalid when you tried...

Page 95: ... incoming call tones Check the settings p 12 17 The line mode selection is incorrect p 54 Check whether the dialing mode selection is correct p 21 The dialed number is restricted To cancel see page 49 Programming is not possible while the handset is off the cradle or the DIGITAL SP PHONE indicator lights Do not pause for over 60 seconds while programming If 4 cordless handsets are in use you may n...

Page 96: ...ing with your phone Disconnect it and try again Other electrical appliances connected to the same outlet may be interfering with the Caller ID information Telephone line noise may be affecting the Caller ID information Do not pause for over 60 seconds while searching If another call is received on the same line while the Automated Attendant System or Answering System is responding to a call or a c...

Page 97: ...it Walk closer to the base unit and try again Raise the base unit antenna Locate the cordless handset and the base unit away from other electrical appliances p 4 Walk closer to the base unit Raise the base unit antenna The ringer volume is set to OFF Select HIGH or LOW p 21 If 4 other handsets or the base unit and 3 other handsets are in use the unit may not ring Other handset users will hear inco...

Page 98: ...e you may not be able to page Try again later The handset is too far from the base unit The base unit or the handset is in use You cannot store an item in the directory while the unit is in the talk or intercom mode Do not pause for over 60 seconds while programming To answer the call press TALK or the line button whose line status icon is flashing quickly Start again from the beginning after hang...

Page 99: ...te as a pause button p 44 When the headset is connected p 87 you must use the headset to talk with the caller To have a normal cordless phone conversation disconnect the headset Make sure that the headset is plugged into the headset jack properly p 87 Charge the battery fully p 16 Clean the charge contacts and charge again p 16 17 Install a new battery p 89 This is normal Problem When a second cal...

Page 100: ...s 0 Erase unnecessary messages p 69 72 Make sure that the base unit cordless handset is in the standby mode If 4 cordless handsets or the base unit and 3 handsets are in use you may not be able to access the mailbox Try again later If the Automated Attendant System or Answering System is responding to 4 calls on separate lines you cannot access the mailbox Try again later You are too far from the ...

Page 101: ...To resume playback press after hanging up If the caller is not stored in the caller list the caller s information will not be displayed Another user has already transferred the same message Mailboxes will not receive the same message even if it has already been erased The line mode selection is incorrect See page 54 If you cannot solve your problem call our customer call center at 1 800 211 PANA 7...

Page 102: ...lt in the risk of fire or electric shock 10 Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized servicenter when service is required Opening or removing covers may expose you to dangerous voltages or other risks I...

Page 103: ...olyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 4 Exercise care in handling batteries in order not to short the battery to conductive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns 5 Charge the battery ies provided with or identified for use with this product only in accordance with...

Page 104: ...omer b Give the customer an opportunity to correct the problem with their equipment c Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68 The Telephone Company may make changes in its communications facilities equipment operations or procedures where such action is reasonably ...

Page 105: ...rence to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference Environment do not place the unit in a room where the temperature is less than 5 C 41 F or greater than ...

Page 106: ...ers in the USA or Puerto Rico ONLY When you ship the product Carefully pack your unit preferably in the original carton Attach a letter detailing the symptom to the outside of the carton Symptom Send the unit to an authorized servicenter prepaid and adequately insured Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offi...

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Page 108: ...ric Corporation of America One Panasonic Way Secaucus New Jersey 07094 Panasonic Sales Company Division of Matsushita Electric of Puerto Rico Inc Ave 65 de Infantería Km 9 5 San Gabriel Industrial Park Carolina Puerto Rico 00985 Printed in Japan PQQX12629ZA R SS0600NA0 ...

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