1.4 During a Conversation
User Manual
49
Transferring to an Outside Destination
•
* You may have to enter the Call Hold feature number after pressing the Recall/hookswitch
on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX.
Call Hold feature number:
–
Plan 1: 20 (United Kingdom/New Zealand: 50)
–
Plan 2/Plan 3: #20 (United Kingdom/New Zealand: #50)
Ask your manager or dealer about the mode assigned to your PBX.
•
You can go on-hook before the destination extension answers the call. If the destination
extension does not answer the call within a specified time period, you will hear an alarm
tone, and the call will return to you. If you do not answer the call within 30 minutes after it
returns to you, the call will be disconnected.
•
When the dialled extension is busy, you may access the extension by entering "2" (Busy
Station Signalling [BSS]) or "3" (Executive Busy Override) and then going on-hook.
You can transfer incoming calls to outside destination when your PT is permitted
through system programming.
•
CO-to-CO Line Call Duration
The length of outside-to-outside (CO-to-CO) line calls may be limited through system
programming.
Both the outside caller and the outside destination will hear a warning tone 15 seconds
before a specified time limit. When the timer expires, the call is disconnected.
•
To return to the held call before the destination answers,
press the TRANSFER button
or corresponding CO/INTERCOM button.
•
After transferring the call to an outside party, you can join the call by pressing the CO
button that you used to transfer the call. A 3-party conference call is established
(Conference).
•
To change the transfer destination before going on-hook, press the CO button whose
indicator is flashing slowly to retrieve the call, then repeat the Call Transfer procedure.
Customising Your Phone
•
3.1.3 Customising the Buttons
Create or edit a Direct Station Selection (DSS) button.
No SLT
On-hook.
Talk.
Press
CO
or dial
outside
(CO) line access number
.
During a conversation
PT
The call is transferred.
Press
TRANSFER
.
Dial
outside phone
number
.
outside
phone no.
C.Tone &
D.Tone
R.B.Tone
OR
(CO)
extension no.
outside (CO)
line access no.