4.1 Troubleshooting
148
User Manual
I cannot send a call waiting tone to the
dialled extension.
•
The other party has not set the Call Waiting
feature.
(
Sending a Call Waiting Tone to a Busy Extension
(Busy Station Signalling [BSS]), 1.4.4 Answering Call
Waiting, 1.7.3 Receiving Call Waiting)
•
The other party has set Data Line Security.
(
1.7.6 Protecting Your Line against Notification
Tones (Data Line Security))
I forgot my extension password.
•
Ask your manager to assist you.
(
2.1.7 Changing System Settings Using
Programming Mode)
Music started playing through the
telephone's speaker.
•
This is Background Music (BGM).
(
1.7.5
Turning on the Background Music (BGM))
Turn off the music by entering "1" while on-hook.
Ask your manager or dealer to set your extension
not to play music when "1" is entered while on-hook.
I want to prevent a number that is stored
in memory from being displayed when
making a call.
•
Conceal the number.
(
3.1.3 Customising the Buttons)
I want to confirm my extension number.
•
Confirm your extension number by pressing the
" " key 2 times while on-hook, or through personal
programming.
(
Your Extension Number in 1.1.1 Before
Operating a Telephone, 3.1.2 Changing Personal
Settings Using Programming Mode)
The date and/or time are not correct.
•
Ask your operator or manager to change the date
or time. (
Date & Time Set in 2.1.7 Changing
System Settings Using Programming Mode)
The display is dim.
•
Change the display contrast level.
(
1.1.1 Before Operating a Telephone)
The MESSAGE/Message button light or
Message/Ringer Lamp is lit.
•
There are 3 possible reasons:
(1) Someone has left a message waiting indication
for you,
(2) Someone has left a Built-in Voice Message (BV)
for you, or
(3) Someone has left a Voice Mail message for you.
Press the MESSAGE/Message button to call the
party back or receive the message.
Problem
Remedy
