4.1 Troubleshooting
146
User Manual
4.1
Troubleshooting
4.1.1
Troubleshooting
Problem
Remedy
I cannot make calls using the telephone.
•
The telephone is locked.
Unlock your telephone. (
1.5.3 Preventing
Other People from Using Your Telephone (Extension
Lock), 2.1.1 Locking Other Extensions (Remote
Extension Lock))
Some features do not function.
•
System management may restrict certain features.
Consult your manager or dealer.
I cannot make calls to other extensions
using a proprietary telephone (PT).
•
An idle or assigned outside (CO) line is being
seized.
The line seized when going off-hook was
changed in personal settings. (
3.1.2 Changing
Personal Settings Using Programming Mode)
If this setting has been changed, press the
INTERCOM button after going off-hook, and then
follow the instructions.
My new telephone does not function
correctly.
•
The previous extension's settings have not been
cleared.
Clear the settings and then programme your
desired settings again. (
1.7.8 Clearing Features
Set at Your Extension (Extension Feature Clear), 3.1.2
Changing Personal Settings Using Programming
Mode, 3.1.3 Customising the Buttons)
My PT does not have the button needed
to perform a certain operation.
•
Some models do not have certain feature buttons.
Customise a flexible button to function as the
desired button. (
3.1.3 Customising the Buttons)
Enter the specified feature number instead of
pressing the feature button. (
1.1.1 Before
Operating a Telephone)
