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Troubleshooting

278

Installation Manual

5.2

Troubleshooting Guide

5.2.1

Troubleshooting Guide

This subsection uses system troubleshooting flow charts to guide the service personnel in
efficient and systematic testing and fault location.
The system troubleshooting flow charts provide service personnel with a step-by-step sequence
to use for system evaluation. Isolated steps in a flow chart should never be used out of context,
since any step assumes that proper results were obtained on all previous tests.

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Summary of Contents for KX-TD500

Page 1: ... reference Thank you for purchasing the Panasonic Model KX TD500 Digital Super Hybrid System KX TD500 Digital Super Hybrid System Installation Manual DIGITA L SUPER HYBR ID SYSTE M RUN OFF LINE ALARM www voicesonic com Phone 877 289 2829 3DQDVRQLF 7HOHSKRQH 6 VWHPV Panasonic KX TD500 KXTD500 KX TD500 TD500 ...

Page 2: ...2 Installation Manual Thank you for purchasing the Panasonic Model KX TD500 Digital Super Hybrid System ...

Page 3: ...1 KX T96182 KX T96187 KX TD50180 KX TD50288 KX TD50290 LCOT Loop Start Central Office Trunk Card GCOT Ground Start Central Office Trunk Card DID Direct Inward Dialing Trunk Card T1 Digital Trunk Card ELCOT Enhanced Loop Start Central Office Trunk Card BRI ISDN Basic Rate Access Interface Card PRI23 ISDN Primary Rate Access Interface Card Resource Cards KX T96191 KX T96193 KX T96196 KX TD50197 DISA...

Page 4: ...ietary Telephones DPTs KX T7220 KX T7230 KX T7235 KX T7250 DPT with SP PHONE 24 CO DPT with SP PHONE 2 Line Display 24 CO DPT with SP PHONE 6 Line Display 12 CO DPT with MONITOR 6 CO KX T7420 KX T7425 KX T7431 KX T7433 KX T7436 DPT with SP PHONE 12 CO DPT with SP PHONE 24 CO DPT with SP PHONE 1 Line Display 12 CO DPT with SP PHONE 3 Line Display 24 CO DPT with SP PHONE 6 Line Display 24 CO Single ...

Page 5: ... Corporation in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Screen shots reprinted with permission from Microsoft Corporation All other trademarks identified herein are the property of their respective owners ...

Page 6: ... If you are not sure of the type of power supply to your home consult your dealer or local power company 8 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do n...

Page 7: ...e and will often require extensive work by a qualified technician to restore the product to normal operation e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance 14 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 15 Do not use the telepho...

Page 8: ...e thinner or any abrasive powder to clean the cabinet Wipe it with a soft cloth WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE ...

Page 9: ...sonic Factory Servicenters for this product are listed in the servicenter directory Consult your authorized Panasonic dealer for detailed instructions The serial number of this product may be found on the label affixed to the bottom of the unit You should note the model number and the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to ai...

Page 10: ...on 4 Utility Describes the information necessary for testing monitoring and maintaining the KX TD500 System using the Maintenance Console software for a PC Section 5 Troubleshooting Provides information for system and telephone troubleshooting About the Other Manuals Along with this Installation Manual the following manuals are available Features Guide Describes every basic optional and programmab...

Page 11: ... telephone network the telephone company shall where practical notify the customer that temporary discontinuance of service may be required However where prior notice is not practical the telephone company may temporarily discontinue service forthwith if such action is reasonable in the circumstances In case of such unnotified temporary discontinuance of service the telephone company shall 1 Promp...

Page 12: ... Service Order Code 9 0F AS 2 6 0P Required Network Interface Jack RJ21X RJ11 RJ48C Note Allowing this equipment to be operated in such a manner as to not provide for proper answer supervision is a violation of Part 68 of the FCC s rules and Proper answer supervision is when A This equipment returns answer supervision to the PSTN when DID calls are Answered by the called station Answered by the at...

Page 13: ...nual 13 to cause harmful interference in which case the user will be required to correct the interference at his own expense Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device ...

Page 14: ... 1 6 2 Characteristics 40 2 Installation 2 1 Before Installation 56 2 1 1 Precautions 56 2 1 2 Slot Construction 58 2 1 3 Guide Plate 59 2 1 4 Amphenol 57JE type Connector 60 2 2 Installation of Shelf 61 2 2 1 Installation of Shelf 61 2 2 2 Basic Shelf 62 2 2 3 Expansion to 2 Shelf System 65 2 2 4 Expansion to 3 Shelf System 73 2 2 5 Ground Wiring 80 2 2 6 Fixing on the Floor 82 2 3 Factory Instal...

Page 15: ...2 2 6 3 RMT Card KX T96196 143 2 6 4 ERMT Card KX TD50197 144 2 7 Other Cards 145 2 7 1 CPU Card KX TD50101 145 2 7 2 OHCA Card KX T96136 146 2 7 3 DPH Card KX T96161 150 2 7 4 Caller ID Card KX TD193 155 2 8 Peripheral Equipment 157 2 8 1 External Pager Paging Equipment 157 2 8 2 External Music Source 158 2 8 3 Personal Computer Printer 159 2 9 Auxiliary Connection for Power Failure Transfer 163 ...

Page 16: ...8 1 System Data Report 206 4 Utility 4 1 Introduction 210 4 1 1 Introduction 210 4 1 2 Structure of Utility Program 211 4 2 Diagnosis 212 4 2 1 Diagnosis 212 4 2 2 Card Port Test On line Off line diagnosis 213 4 2 3 CPU Test Off line diagnosis 231 4 2 4 TSW Test Off line diagnosis 233 4 3 Traffic Information 240 4 3 1 Traffic Information 240 4 3 2 Station 243 4 3 3 Trunk Group 244 4 3 4 Operator 2...

Page 17: ...6 4 8 Log File 270 4 8 1 Log File 270 5 Troubleshooting 5 1 Troubleshooting 274 5 1 1 Installation 274 5 1 2 Connection 275 5 1 3 Operation 277 5 2 Troubleshooting Guide 278 5 2 1 Troubleshooting Guide 278 5 2 2 Troubleshooting via the LED Indicators 279 5 2 3 Troubleshooting via Error Log Records 282 ...

Page 18: ...Table of Contents 18 Installation Manual ...

Page 19: ...System Outline Installation Manual 19 Section 1 System Outline This section provides general information on the system including system capacity and specifications ...

Page 20: ...phone and a single line device The devices have different extension numbers and are treated as two completely different extensions Paralleled Telephone Connection Each extension port on the HLC or DHLC card supports the parallel connection of a Proprietary Telephone and a single line device They share the same extension number and are considered to be one extension by the system Remote Station Loc...

Page 21: ... distributed uniformly to a specific group of extensions called UCD Group VPS Integration The system supports Voice Processing Systems with in band DTMF signaling as well as DPT integration The Panasonic Voice Processing System provides automated attendant voice mail interview and custom services ...

Page 22: ... The Basic Slot 1 BS1 is provided for installing the CPU card The TSW card is already installed in the Basic Slot 2 BS2 at the factory The remaining 12 slots provide mounting space for various cards that can be used Any optional service card can be mounted in any one of these 12 slots So these slots are called Free Slot FS Construction of Basic Shelf POWER ON 1 FUSE OFF DIGITA L SU PE R HY BR ID S...

Page 23: ...helf contains its own power supply Expansion Shelf An optional Expansion Shelf consists of its own power supply and 14 Free Slots for mounting any optional cards It can be equipped with up to 224 lines including Extensions and CO lines Construction of Expansion Shelf 1 and 2 P O W E R F S 1 F S 2 F S 3 F S 4 F S 5 F S 6 F S 7 F S 8 F S 9 F S 10 F S 11 F S 12 F S 13 F S 14 ...

Page 24: ...00 system s capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf Fully expanded system Basic Shelf Expansion Shelf 1 Expansion Shelf 2 is called 3 Shelf System 3 Shelf System DIGITA L SU PE R HY BR ID SY ST EM RU N OF F LIN E AL AR M ...

Page 25: ...starts up with excess cards by the automatic configuration mode they will be ignored Please refer to Section 2 10 2 CPU Rotary Switch Features for further information Port Limit of Extension CO Lines Maximum number of Extensions PT SLT and CO lines allowable per system shelf is as shown below Item Maximum Port Number System Basic Shelf Expansion Shelf 1 PT Extension SLT Extension CO Line 512 192 2...

Page 26: ...mber per Card Maximum number of Ports Resources per Extension CO card is as follows Item Maximum Port Number System 1 Doorphone 8 2 DSS Console 64 3 VPS DPT 48 Model Number Card Name Number of Port CO Line Extension Others SLT PT KX T96161 DPH 4 KX T96170 HLC 8 1 8 1 KX T96172 PLC 8 KX T96174 SLC 8 KX T96175 SLC M 8 KX T96180 LCOT 8 KX T96181 GCOT 8 KX T96182 DID 4 KX T96185 OPX 4 KX T96187 T1 24 ...

Page 27: ... or 13 KX TD50290 PRI23 23 5 1 SLTs and PTs are 8 units altogether 2 Counted as an SLT resource when channel type is set to OPX 3 An XDP SLT cannot be used when the port is assigned to the DSS console 4 8 BRI Ports 5 1 PRI Port Item Maximum Card Number System Basic Shelf Expansion Shelf 1 DISA Card 8 2 AGC Card 8 3 RMTorERMT Card 1 4 T1 Card 8 3 3 5 DPH Card 2 6 PRI23 Card 8 6 7 Model Number Card ...

Page 28: ...6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 CH CH LOW LOW MUTE 1 4 7 2 5 8 0 3 6 9 Pan aso nic Pan aso nic TONE PROGRAM AUTO REDIAL PAUSE ON OFF TALK D P E R T U V P R S W X Y J K L G H I A B C D E F M N O XXXXXXX XXXXXXX XXXXXXXXX XXX XXXX XXXXXXXXXXXXXXXXXX XXXX FULL FULL XXXXXXXXX XX SOUND CHARG ER HOLD MUTE PAGE INTER COM XXXXXXXXX XX CHARGE VOLUME MIC XXXXXXXXX XX XXXXXXXXX XX two pair two pair Panasonic...

Page 29: ...KX T7040 KX T7040 KX T7130 KX T7130 KX T7441 11 22 33 44 55 66 10 21 32 43 54 65 9 20 31 42 53 64 8 19 30 41 52 63 7 18 29 40 51 62 6 17 28 39 50 61 5 16 27 38 49 60 4 15 26 37 48 59 RELEASE ANSWER Panasonic Panasonic Panasonic Panasonic Panasonic Panasonic Panasonic Panasonic DID KX T96182 LCOT KX T96180 ELCOT KX TD50180 GCOT KX T96181 OPX KX T96185 DPH KX T96161 TSW CONF Digital OHCA PLC KX T961...

Page 30: ...System Outline 30 Installation Manual DIG ITA L SUP ER HYB RID SYS TEM RUN OFF LIN E ALA RM Amplifier Paging Speaker 1 Paging Speaker 2 Radio Radio To AC Outlet Printer Personal Computer PC Amplifier ...

Page 31: ... bus It provides 8 SLTs to the system per SLC card SLC with Message Waiting SLC M Card KX T96175 This card is the same as the standard SLC card and except that it has the capability to turn on off the message waiting lamp of an SLT Off Premise Extension OPX Card KX T96185 This card interfaces 4 off premise extensions through off premise extension power unit Digital Hybrid Line Circuit DHLC Card KX...

Page 32: ...le Line Telephone Circuit with Message Waiting ESLC Card KX TD50175 This card interfaces Single Line Telephones SLTs and the TDM bus It provides 16 SLTs to the system per ESLC card It has the capability to turn on off the message waiting lamp of an SLT ...

Page 33: ...rder the correct type of trunk from your local phone company and correctly install your telephone system at your end so that they both match Direct Inward Dialing Trunk DID Card KX T96182 This card interfaces 4 central office trunks arranged for Direct Inward Dialing DID and the TDM bus T1 Digital Trunk Card KX T96187 This card interfaces 1 T1 line and the TDM bus It is available to connect a T1 l...

Page 34: ...em Outline 34 Installation Manual ISDN Primary Rate Access Interface PRI23 Card KX TD50290 This card interfaces ISDN Primary Access line 1 circuit card A PRI ISDN line has capacity of 23 voice conversations ...

Page 35: ...he level of an incoming signal with a previously defined standard and automatically amplifies or attenuates that signal so it arrives at its destination at the correct level Remote Circuit RMT Card KX T96196 This card is necessary for accessing the system from a remote location This card supports baud rate at 1 200 bps Enhanced Remote Circuit ERMT Card KX TD50197 This card is necessary for accessi...

Page 36: ...entral Office and is installed on the ELCOT card Caller ID allows the extension user to see the name or phone number of an external caller on the display before answering the call TSW Conference Expansion Card TSW CONF Card KX TD50104 This card provides 64 additional conference trunks and is installed on the TSW card Off Hook Call Announcement for Digital Telephone DOHCA Card KX TD50105 This card ...

Page 37: ...ding displayed function or operation Soft Soft button Used to perform the function or operation that appears on the bottom line of the display Model Type Hands free mode Display CO PF F Soft KX T7020 KX T7030 KX T7050 KX T7055 APT APT APT APT SP PHONE SP PHONE MONITOR MONITOR 1 Line 12 12 12 3 4 PF 4 PF 4 PF 3 PF KX T7130 APT SP PHONE 1 Line 12 12 PF KX T7220 KX T7230 KX T7235 KX T7250 DPT DPT DPT...

Page 38: ...Primary 120 V AC 60 Hz Secondary Station Supply Volt 30 V Circuit Volt 5 V 15 V Power Failure Memory backup duration seven years with a factory provided lithium battery Power Failure Transfer function is provided System operation for about four hours using recommended batteries consisting of two 12 V DC 40 Ah Automobile type batteries Dialing Outward Internal Dial Pulse DP 10 pps 20 pps Tone DTMF ...

Page 39: ...quipment Printer Personal Computer Detail Recording Date Time Extension Number CO Line Number Dialed Number Ring Duration Call Duration Account Code Caller ID Timed Reminder Telephones Cable Single Line Telephones 1 pair wire T R KX T7420 KX T7425 KX T7431 KX T7433 KX T7436 KX T7450 KX T7220 KX T7230 KX T7235 KX T7250 1 pair wire D1 D2 or 2 pair wire T R D1 D2 KX T7020 KX T7030 KX T7050 KX T7055 2...

Page 40: ...r Line 1 for Analog Digital Proprietary Telephone or Single Line Telephone 2 by Parallel or eXtra Device Port Connection of a Proprietary Telephone and a Single Line Telephone Ring Voltage 75 Vrms at 25 Hz depending on the Ringing Load Primary Power 120 V AC 60 Hz 12 A max Central Office Loop Limit 1 600 ohms max Environmental Requirements Temperature range 0 C 40 C 32 F 104 F Rel Humidity 10 90 n...

Page 41: ...face CPU card has two RS 232C terminal interfaces CPU KX TD50101 Card Operation 1 Operation Switch MODE and System Switch SYSTEM are set by turning with screwdriver 2 Reset switch is non lock push switch 3 LED for battery alarm lights when voltage of Lithium battery becomes too low less than 2 5 V 4 LED for watchdog lights when the software is running away TSW Card Functions 1 Time switch Capabili...

Page 42: ... as that of SLC card 5 Diagnostic Transfer by each port Diagnostic Transfer is quite the same as that of SLC card HLC Card KX T96170 Operation LED indicator on the HLC card lights when the system reset or HLC local reset occurs PLC Card KX T96172 Functions Proprietary Line Circuit card 8 APT extensions card 1 APT and DSS Console interface 8 circuits card Maximum loop resistance 40 ohms Power suppl...

Page 43: ... in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated SLC Card KX T96174 Operation The LED indicator on the SLC card lights when system reset or SLC local reset occurs SLC M Card KX T96175 Functions Single Line Telephone Circuit with Message Waiting card 1 Same as SLC card 2 Same as SLC card 3 Same as SLC card 4 SLT with Message Waiting Lamp...

Page 44: ...erface for Diagnostic Transfer by each port Diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in the SLT of a system is activated 7 There is a limit of 8 VPS DPT ports per card DHLC Card KX TD50170 Operation 1 The LED indicator on the DHLC card lights when the system reset or DHLC local reset occurs DLC Card KX TD50172 Functions 1 Interface for DP...

Page 45: ...Loop Start Central Office Trunk card 8 CO Lines card 1 Loop start CO interface CPC detection 1 DTMF generator With loop start you seize a line by bridging through a resistance between the tip and ring both wires of your telephone line 2 Power Failure Transfer PFT by each port Tip Ring of CO are connected to a CO interface circuit and directly to LCOT PFT modular When power failure occurs CO Tip Ri...

Page 46: ...ort A diagnostic relay is placed in Tip Ring of each port During diagnostic test only one diagnostic relay in a GCOT of a system is activated GCOT Card KX T96181 Operation The LED indicator on the GCOT card lights when the system reset or GCOT local reset occurs DID Card KX T96182 Functions Direct Inward Dialing card Wink start immediate start DID interface 4 circuits card 45 V used in circuits is...

Page 47: ... Diagnostic Transfer DT by each port A diagnostic relay is placed in Tip Ring of each port All diagnostic relays are set to the diagnostic position except on the call ELCOT Card KX TD50180 Operation 1 The LED indicator on the ELCOT card lights when the system reset or ELCOT local reset occurs BRI Card KX TD50288 Functions ISDN Basic Rate Access Interface 8 circuits card a 8 ISDN Basic Interface 2B...

Page 48: ...IP Switch SW2 is set to OFF LED No Item Color Status Contents D21 Green ON LINE1 Data Link established FLASH LINE1 Layer1 Synchronization established Detection of Signal OFF LINE1 No Detection of Signal D22 Green ON LINE2 Data Link established FLASH LINE2 Layer1 Synchronization established Detection of Signal OFF LINE2 No Detection of Signal D23 Green ON LINE3 Data Link established FLASH LINE3 Lay...

Page 49: ...SH LINE5 Layer1 Synchronization established Detection of Signal OFF LINE5 No Detection of Signal D26 Green ON LINE6 Data Link established FLASH LINE6 Layer1 Synchronization established Detection of Signal OFF LINE6 No Detection of Signal D27 Green ON LINE7 Data Link established FLASH LINE7 Layer1 Synchronization established Detection of Signal OFF LINE7 No Detection of Signal D28 Green ON LINE8 Da...

Page 50: ...al D20 SYNC ERROR Red ON Clock Synchronization Error or Loss of Signal Red Alarm OFF Normal D21 RAI Red ON Receive Remote Alarm Indication signal Yellow Alarm OFF Normal D22 AIS Red ON Send Alarm Indication signal Blue Alarm OFF Normal D23 SYNC Green FLASH Clock Master at External Clock Mode ON Layer1 Synchronization established Detection of Signal OFF No Detection of Signal D24 DATA LINK Green ON...

Page 51: ... Functions Automatic Gain Control card 1 4 CO to CO speech paths with AGC amplifier and Echo Suppressor A CO to CO speech path consists of up path and down path up path is from call originate CO to call answer CO and AGC amplifier is inserted and speech end detector is connected The Maximum amplification of AGC is 10 dB The Echo Suppressor is inserted in a CO to CO speech path 2 4 DTMF receivers D...

Page 52: ...ted using a modular connector 2 Door opener interface 4 circuits card DPH card has 4 relays for door opener The relay opens for doorlock closes for door release It also opens in the case of power failure Door Opener Current Limit 24 V DC 30 V AC 1 A max DPH Card KX T96161 Operation 1 Terminal plate on the DPH card has 8 terminals 2 leads from door opener are directly connected to two of 8 terminal...

Page 53: ...is card is required to utilize DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide OPX Power Unit KX T96186 Functions 1 Output is Ringing Signal 100 V AC 20 Hz and 48 V DC for OPX card ...

Page 54: ...System Outline 54 Installation Manual ...

Page 55: ...procedures required to install the KX TD500 System Detailed instructions for planning the installation site installing the shelves and optional cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included ...

Page 56: ...talling in the following places Doing so may result in malfunction noise or discoloration 1 In direct sunlight and hot cold or humid places Temperature range 0 C 40 C 32 F 104 F 2 Sulfuric gases produced in areas where there are thermal springs etc may damage the equipment or contacts 3 Places in which shocks or vibrations are frequent or strong 4 Dusty places or places where water or oil may come...

Page 57: ...machines computers Voice Processing Systems etc except Proprietary Telephones KX T7220 KX T7230 KX T7235 KX T7250 etc 5 The Power Switch of the system must be off during wiring After all the wirings are completed turn the Power Switch on 6 Mis wiring may cause the system to operate improperly 7 If an extension does not operate properly disconnect the telephone from the extension line and then conn...

Page 58: ...o FS14 Free Slot for optional service cards 1 14 PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ITA L SUP ER HYB RID SYS TEM RU N OFF LIN E ALA RM Expansion shelf 2 P O W E R F S 1 F S 2 F S 3 F S 4 F S 5 F S 6 F S 7 F S 8 F S 9 F S 10 F S 11 F S 12 F S 13 F S 14 Expansion shelf 1 P O W E R F S 1 F S 2 F S 3 F S 4 F S 5 F S 6 F S 7 F S 8 F S 9 F S 10 F S 11 F S 12 F S 13 ...

Page 59: ...e card 3 After installing the service cards attach the Guide Plate to the upper front side of the basic shelf and expansion shelf 1 and 2 if provided with five screws If service cards are not installed properly the Guide Plate will not be fixed To remove an optional service card from the shelf 1 Hold the upper part of the card with one hand 2 Pull the card toward you while pushing the lower latch ...

Page 60: ...e plug to the connector drive the Accessory Screw at the upper part and fasten the Accessory Wire Tie around the lower hook pin and the Amphenol 57JE type as shown below Accessory Screw 57JE type Accessory Wire Tie Accessory Wire Tie Accessory Screw 50 pin connector Accessory Screw Amphenol 57JE type Hook pin Hook pin 50 pin connector Amphenol 57JE type When connecting a connector of the type show...

Page 61: ...sting system Building Block System provides the enlargement of system s ability by installing the optional Expansion Shelf Up to two Expansion Shelves can be installed to the system Each expansion shelf can be equipped with up to 224 lines including Extensions and CO lines The system can consist of one two or three shelves Basic Expansion 1 and Expansion 2 Each shelf contains its own power supply ...

Page 62: ...red and it can be equipped with up to 192 lines including Extensions and CO lines The basic shelf includes top cover and base shelf The following figure shows a basic system composed of a basic shelf only POWER ON 1 FUSE OFF DIGITA L SU PE R HY BR ID SY ST EM RU N OF F LIN E AL AR M ...

Page 63: ... Installation Manual 63 Basic Shelf Assembly PO WER ON 1 FU SE OF F DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM Top Cover 15 Basic Shelf Base Shelf 16 17 19 20 18 1 2 5 4 3 6 7 8 9 10 11 12 13 14 21 ...

Page 64: ... 7 Power Supply Cable 8 Front Panel 9 Transform Cord 10 Base Side Panel Left 11 Power Supply Cable Connector 12 Main Power Switch Turns ON and OFF the Power of Whole Unit 13 Ground Wire Connector GND 14 Base Front Panel 15 LED Cable 16 LED Cable Connector Connects the LED Cable 17 Side Panel Right 18 Flat Cable Connector Connects the Flat Cable from Expansion Shelf 19 Cable Opening 20 Base Board 2...

Page 65: ...2 Shelf System by installing the Expansion Shelf 1 on the Basic Shelf The 2 Shelf system can be equipped with up to 416 lines including extensions and CO lines The following figure shows a 2 Shelf System composed of a basic shelf and an expansion shelf DIGITA L SU PE R HY BR ID SY ST EM RU N OF F LINE AL AR M ...

Page 66: ...Expansion Shelf 5 Backup Battery Connector Connects the Battery Adaptor Cable 6 Fuse 7 Power Supply Cable 8 Front Panel 9 LED Cable Connector Connects the LED Cable 10 Side Panel Right 11 Flat Cable 12 Cable Opening Note The construction of Expansion Shelf 1 and Expansion Shelf 2 is identical to each other PO WER ON 1 FU SE OFF 9 10 4 6 3 11 12 1 2 5 7 8 ...

Page 67: ...om the LED cable connector on the basic shelf 2 Remove the top cover by loosening the four screws PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY ST EM RU N OF F LIN E AL AR M LED cable connector Screws Screws LED cable PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY ST EM RU N OF F LIN E AL AR M Top cover ...

Page 68: ...he front panel toward you at right angles to the expansion shelf 3 Remove the front panel by lifting it straight up 4 Remove the right side panel by loosening the four screws 5 Remove the left side panel by loosening the four screws PO WER ON 1 FU SE OFF PO WER ON 1 FU SE OFF 1 3 2 PO WER ON 1 FU SE OF F Guides Screws Screws Screws Screws 4 5 ...

Page 69: ...the basic shelf 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf from falling down Note If the system is to be expanded to 3 Shelf System proceed to Section 2 2 4 Expansion to 3 Shelf System PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F Expansion shelf Basic shelf PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F Screws ...

Page 70: ...er 1 Remove the part which is located on the back side of the top cover This operation is required for ventilation of the cooling fan in the expansion shelf Note This part should be removed before stacking the expansion shelf 2 and expansion shelf 3 on the basic shelf ...

Page 71: ... the top cover cannot be installed properly This screw is necessary for installing an expansion shelf 2 When the holes are placed properly fix them with the four screws immediately to prevent the top cover from falling down PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ITA L SUP ER HYB RID SYS TEM RUN OFF LIN E ALA RM Top cover Expansion shelf PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ...

Page 72: ...r Supply Cable 1 Plug the power supply cable into the power supply cable connector AC OUT 2 PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ITA L SUP ER HYB RID SYS TEM RU N OFF LIN E ALA RM LED cable connector Top cover Expansion shelf Basic shelf Base shelf Flat cable Flat cable connector PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ITA L SUP ER HYB RID SYS TEM RU N OFF LIN E ALA RM POWER...

Page 73: ... Shelf System remove the front panel and side panels from Expansion Shelf 2 following the procedures described in Section 2 2 3 Expansion to 2 Shelf System If a part of the top cover is not removed it is necessary to remove the part of the top cover just like the 2 Shelf System Please refer to Removing a Part of the Top Cover in Section 2 2 3 Expansion to 2 Shelf System The figure below shows a 3 ...

Page 74: ...pansion shelf 2 exactly on the holes of the expansion shelf 1 Note Remove the plastic cover on the back cover of the Expansion Shelf 2 Please refer to Removing Parts on the Top Cover and Back Cover in Section 2 2 4 Expansion to 3 Shelf System PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F Expansion shelf 2 1 Expansion shelf 1 ...

Page 75: ...tion Manual 75 2 When the holes are placed properly fix them with the three screws immediately to prevent the expansion shelf 2 from falling down PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F Screws 2 ...

Page 76: ...ration is required for ventilation of the cooling fan in the expansion shelf 2 Remove the plastic cover on the back cover of the Expansion Shelf 2 This operation is required for ventilation of the cooling fan in the expansion shelf Note Do not remove the plastic cover of the Expansion Shelf 1 Note Remove these parts before stacking the Expansion Shelf 1 and 2 ...

Page 77: ...les are placed properly fix them with the four screws immediately to prevent the top cover from falling down PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ITA L SUP ER HYB RID SYS TEM RUN OFF LIN E ALA RM PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F PO WER ON 1 FU SE OF F DIG ITA L SUP ER HYB RID SYS TEM RUN OFF LIN E ALA RM Top cover 1 2 Screws Screws ...

Page 78: ...nto the LED cable connector on the expansion shelf 2 2 Plug the flat cable on the expansion shelf 2 into the flat cable connector on the basic shelf PO WER ON 1 FU SE OFF PO WER ON 1 FU SE OFF PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY ST EM RU N OF F LIN E AL AR M Flat cable connector LED cable Flat cable ...

Page 79: ...on the Expansion Shelf 2 into the power supply cable connector AC OUT 3 PO WER ON 1 FU SE OFF PO WER ON 1 FU SE OFF PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY ST EM RU N OF F LIN E AL AR M POWER ON 1 FUSE OFF Power supply cable Top cover Expansion shelf 2 Expansion shelf 1 Basic shelf Base shelf ...

Page 80: ...trike The ground wire of the AC cable has an effect against the external noise and lightning strikes but it may not be enough to protect the KX TD500 system A permanent connection between earth and the ground terminal of the KX TD500 system must be made In most of the continental United States the ground provided by the Third wire ground at the commercial power outlet will be satisfactory However ...

Page 81: ...ded This condition should be corrected by a qualified electrician per article 250 of the National Electrical Code 5 If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is obtained then set the meter to the OHMS RX1 scale place one probe at the GND Terminal and the other probe at the terminal which gave a reading of 0 volt A reading of less than 1 ohm ...

Page 82: ...mm 52 mm 2 2 32 334 mm 13 5 32 33 mm 1 10 32 54 mm 2 4 32 54 mm 2 4 32 288 mm 11 12 32 430 mm 14 31 32 Basic system 35 mm 1 3 8 730 mm 26 25 32 2 Shelf system 1030 mm 40 3 Shelf system Shelf Weight Basic Shelf Expansion Shelf 20 4 kg 45 lb 12 6 kg 27 8 lb 1 2 With CPU and TSW cards Without cards 1 2 A 10 10 32 ...

Page 83: ... Drive the anchor plug into the hole Note When fixing the KX TD500 System to the floor anchor plugs should always be used to prevent the system from falling over Fixing on the Floor 1 Attach the two floor fixing brackets to the basic shelf as shown in the figure below Fasten each bracket with four screws 29 mm 1 4 32 Anchor plug Hammer Hole 6 4 mm 8 32 ...

Page 84: ...the shelf on the floor Check the alignment and the level of the shelf 3 Fix the shelf securely to the floor using screws and flat washers PO WER ON 1 FU SE OF F DIG ITAL SUP ER HYB RID SYS TEM RUN OFF LINE ALA RM Screw Washer Anchor plug Latch Hole ...

Page 85: ...Installation Installation Manual 85 2 3 Factory Installed Card Unit 2 3 1 TSW Card This card is already inserted at the factory in the TSW Basic Slot 2 in the Basic shelf TSW TSW TSW is marked ...

Page 86: ... TSW CONF card into the 50 56 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 3 1 TSW Card KX TD50104 CONF Connector CONF is marked K X T D 5 0 1 0 4 C O N F TSW Conference Expansion Card 50 pin connector 56 pin connector Plug Make sure the card is in the correct direction 50 pin connector 56 pin connector Jack TSW Card ...

Page 87: ...HCA card into the 40 36 pin connector jack on the TSW card 2 Install the TSW card into the Basic Slot 2 BS2 Please refer to Section 2 3 1 TSW Card KX TD50105 DOHCA Connector DOHCA is marked K X T D 5 0 1 0 5 D O H C A DOHCA Card 40 pin connector 36 pin connector Plug Make sure the card is in the correct direction 40 pin connector Jack 36 pin connector Jack TSW Card ...

Page 88: ... DPT needs this card The OHCA function with DPT is only provided with a certain type of DPTs such as KX T7235 and KX T7436 This card is required to implement DPT Integration feature Please refer to Integration DPT of Section 1 3 System Features in the Features Guide ...

Page 89: ...Installation Installation Manual 89 2 3 4 Power Unit Power unit is already inserted at the factory in the POWER in the Basic shelf and the Expansion shelf 1 2 POWER ON I FUSE OFF O ...

Page 90: ...ol 57JE type Connector Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable KX T96170 PUSH HLC HLC HLC is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM 25 ...

Page 91: ...Installation Installation Manual 91 Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer ...

Page 92: ...pe Connector Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable KX T96172 PUSH PLC PLC PLC is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM 25 50 1 26 Co...

Page 93: ... to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer KX T96174 PUSH SLC SLC SLC is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR...

Page 94: ...to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer PUSH SLC M SLC M is marked KX T96175 MW SLC PO WER ON 1 FU SE OFF DIG ITA L SU PE R...

Page 95: ... the modular plug of the Single Line Telephone Line cord 2 conductor wiring into the modular jack on the OPX card KX T96185 PUSH OPX OPX OPX is marked R T R Ring T Tip View of TEL Jack CO Single Line Telephone 22 AWG Under 9 6 km 6 miles Use 2 conductor wiring cord OPX Card OPX Port No 1 OPX Port No 2 OPX Port No 3 OPX Port No 4 ...

Page 96: ... pin connector jack on the OPX card 2 Connect the frame of the OPX Power Unit to earth ground properly to protect the unit 3 Plug in the AC Power cord from the OPX Power Unit 4 Turn on the Power Switch on the OPX Power Unit The Power indicator will be lit R T R Ring T Tip View of TEL Jack CO OPX Central Office Line Use 2 conductor wiring cord OPX Card OPX Card KX T96185 OPX Power Unit KX T96186 To...

Page 97: ...Installation Installation Manual 97 Primary Power Fuse If the Power Indicator light goes out replace the Primary Power Fuse after solving the problem Rear Fuse holder ...

Page 98: ... to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer KX TD50170 PUSH DHLC DHLC DHLC is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R H...

Page 99: ...pe Connector Connection of cable pins Please refer to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable KX TD50172 PUSH DLC DLC DLC is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM 25 50 1 26 C...

Page 100: ... to Section 2 4 11 Cable Pin Numbers for Extension Lines Maximum cabling distance of the extension line cord twisted cable Please refer to Section 2 4 9 Maximum cabling distance of the extension line cord twisted cable Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer KX TD50175 PUSH ESLC ESLC ESLC is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R H...

Page 101: ...72 SLC KX T96174 SLC M KX T96175 DHLC KX TD50170 DLC KX TD50172 ESLC KX TD50175 DIGITA L SUPER HYBRI D SYSTE M RUN OFF LINE ALARM 26 AWG Under 140 m 460 feet 24 AWG Under 229 m 750 feet 22 AWG Under 360 m 1180 feet 26 AWG Under 140 m 460 feet 24 AWG Under 229 m 750 feet 22 AWG Under 360 m 1180 feet 26 AWG Under 698 m 2290 feet 24 AWG Under 1128 m 3700 feet 22 AWG Under 1798 m 5900 feet DSS Console...

Page 102: ... SUP ER HYB RID SYS TEM RUN OFF LINE ALA RM 25 50 1 26 Connector type 50 pins Amphenol 57JE series or the equivalent KX A204 Cable 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 IN OUT IN OUT OUT IN 1 2 3 4 C C continuous The...

Page 103: ... BLK 1 2 3 4 5 6 1 1 1 1 1 1 No 1 T R D1 D2 P1 P2 29 4 30 5 31 6 GRY RED GRY BLK WHT RED WHT BLK ORN RED ORN BLK 7 8 9 10 11 12 1 1 1 1 2 2 No 2 T R D1 D2 P1 P2 32 7 33 8 34 9 YEL RED YEL BLK GRN RED GRN BLK GRY RED GRY BLK 13 14 15 16 17 18 2 2 2 2 2 2 No 3 T R D1 D2 P1 P2 35 10 36 11 37 12 WHT RED WHT BLK ORN RED ORN BLK YEL RED YEL BLK 19 20 21 22 23 24 2 2 3 3 3 3 No 4 T R D1 D2 P1 P2 38 13 39...

Page 104: ...46 21 GRY RED GRY BLK WHT RED WHT BLK ORN RED ORN BLK 37 38 39 40 41 42 4 4 4 4 C C No 7 T R D1 D2 P1 P2 47 22 48 23 49 24 YEL RED YEL BLK GRN RED GRN BLK GRY RED GRY BLK 43 44 45 46 47 48 C C C C C C No 8 T R D1 D2 P1 P2 50 25 WHT RED WHT BLK 49 50 C C Not used Between Clip Terminal and the system HLC PLC DHLC SLC SLC M Conn Pin Cable Color Clip No Number of Dot Extension Line ...

Page 105: ... SLT WHT RED BLU BLU RED 7 8 9 10 11 12 No 2 T R D1 D2 P1 P2 32 7 33 8 34 9 RED ORN ORN RED RED GRN GRN RED RED BRN BRN RED 13 14 15 16 17 18 No 3 T R D1 D2 P1 P2 35 10 36 11 37 12 RED SLT SLT RED BLK BLU BLU BLK BLK ORN ORN BLK 19 20 21 22 23 24 No 4 T R D1 D2 P1 P2 38 13 39 14 40 15 BLK GRN GRN BLK BLK BRN BRN BLK BLK SLT SLT BLK 25 26 27 28 29 30 No 5 T R D1 D2 P1 P2 41 16 42 17 43 18 YEL BLU B...

Page 106: ...VIO 49 50 Not used Between Clip Terminal and the system ESLC Conn Pin Cable Color Clip No Number of Dot Extension Line 26 1 ORN RED ORN BLK 1 2 1 1 No 1 T R 27 2 YEL RED YEL BLK 3 4 1 1 No 2 T R 28 3 GRN RED GRN BLK 5 6 1 1 No 3 T R 29 4 GRY RED GRY BLK 7 8 1 1 No 4 T R Between Clip Terminal and extensions HLC PLC DHLC SLC SLC M Conn Pin Cable Color Clip No Extension Line 50 Pin Connector Block Te...

Page 107: ...LK 17 18 2 2 No 9 T R 35 10 WHT RED WHT BLK 19 20 2 2 No 10 T R 36 11 ORN RED ORN BLK 21 22 3 3 No 11 T R 37 12 YEL RED YEL BLK 23 24 3 3 No 12 T R 38 13 GRN RED GRN BLK 25 26 3 3 No 13 T R 39 14 GRY RED GRY BLK 27 28 3 3 No 14 T R 40 15 WHT RED WHT BLK 29 30 3 3 No 15 T R 41 16 ORN RED ORN BLK 31 32 4 4 No 16 T R Between Clip Terminal and the system ESLC Conn Pin Cable Color Clip No Number of Dot...

Page 108: ...BLK 45 46 C C 49 24 GRY RED GRY BLK 47 48 C C 50 25 WHT RED WHT BLK 49 50 C C Between Clip Terminal and extensions ESLC Conn Pin Cable Color Clip No Extension Line 26 1 WHT BLU BLU WHT 1 2 No 1 T R 27 2 WHT ORN ORN WHT 3 4 No 2 T R 28 3 WHT GRN GRN WHT 5 6 No 3 T R 29 4 WHT BRN BRN WHT 7 8 No 4 T R 30 5 WHT SLT SLT WHT 9 10 No 5 T R 31 6 RED BLU BLU RED 11 12 No 6 T R Between Clip Terminal and the...

Page 109: ... 10 RED SLT SLT RED 19 20 No 10 T R 36 11 BLK BLU BLU BLK 21 22 No 11 T R 37 12 BLK ORN ORN BLK 23 24 No 12 T R 38 13 BLK GRN GRN BLK 25 26 No 13 T R 39 14 BLK BRN BRN BLK 27 28 No 14 T R 40 15 BLK SLT SLT BLK 29 30 No 15 T R 41 16 YEL BLU BLU YEL 31 32 No 16 T R Between Clip Terminal and extensions ESLC Conn Pin Cable Color Clip No Extension Line ...

Page 110: ...IO 45 46 49 24 VIO BRN BRN VIO 47 48 50 25 VIO SLT SLT VIO 49 50 Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot Extension Line 26 1 ORN RED ORN BLK 1 2 1 1 No 1 T R 27 2 YEL RED YEL BLK 3 4 1 1 No 2 T R 28 3 GRN RED GRN BLK 5 6 1 1 No 3 T R Between Clip Terminal and extensions ESLC Conn Pin Cable Color Clip No Extension Line 50 Pin Connector Block Terminal 1 2 3 4 ...

Page 111: ... 1 No 4 T R 30 5 WHT RED WHT BLK 9 10 1 1 No 5 T R 31 6 ORN RED ORN BLK 11 12 2 2 No 6 T R 32 7 YEL RED YEL BLK 13 14 2 2 No 7 T R 33 8 GRN RED GRN BLK 15 16 2 2 No 8 T R Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot Extension Line ...

Page 112: ...5 WHT RED WHT BLK 29 30 3 3 41 16 ORN RED ORN BLK 31 32 4 4 42 17 YEL RED YEL BLK 33 34 4 4 43 18 GRN RED GRN BLK 35 36 4 4 44 19 GRY RED GRY BLK 37 38 4 4 45 20 WHT RED WHT BLK 39 40 4 4 46 21 ORN RED ORN BLK 41 42 C C 47 22 YEL RED YEL BLK 43 44 C C 48 23 GRN RED GRN BLK 45 46 C C 49 24 GRY RED GRY BLK 47 48 C C 50 25 WHT RED WHT BLK 49 50 C C Between Clip Terminal and the system Conn Pin Cable ...

Page 113: ...lor Clip No Extension Line 26 1 WHT BLU BLU WHT 1 2 No 1 T R 27 2 WHT ORN ORN WHT 3 4 No 2 T R 28 3 WHT GRN GRN WHT 5 6 No 3 T R 29 4 WHT BRN BRN WHT 7 8 No 4 T R 30 5 WHT SLT SLT WHT 9 10 No 5 T R 31 6 RED BLU BLU RED 11 12 No 6 T R 32 7 RED ORN ORN RED 13 14 No 7 T R 33 8 RED GRN GRN RED 15 16 No 8 T R ...

Page 114: ...RN BLK 27 28 40 15 BLK SLT SLT BLK 29 30 41 16 YEL BLU BLU YEL 31 32 42 17 YEL ORN ORN YEL 33 34 43 18 YEL GRN GRN YEL 35 36 44 19 YEL BRN BRN YEL 37 38 45 20 YEL SLT SLT YEL 39 40 46 21 VIO BLU BLU VIO 41 42 47 22 VIO ORN ORN VIO 43 44 48 23 VIO GRN GRN VIO 45 46 49 24 VIO BRN BRN VIO 47 48 50 25 VIO SLT SLT VIO 49 50 Between Clip Terminal and extensions Conn Pin Cable Color Clip No Extension Lin...

Page 115: ... Installation Manual 115 Station wiring 1 pair twisted cabling 1 1 26 2 2 1 3 3 27 4 4 2 5 5 28 6 6 3 50 Pin Connector Block Terminal Bridging Clips SLT with message lamp SLT with message lamp SLT with message lamp ...

Page 116: ... WHT RED WHT BLK 9 10 1 1 No 5 D1 D2 31 6 ORN RED ORN BLK 11 12 2 2 No 6 D1 D2 32 7 YEL RED YEL BLK 13 14 2 2 No 7 D1 D2 33 8 GRN RED GRN BLK 15 16 2 2 No 8 D1 D2 34 9 GRY RED GRY BLK 17 18 2 2 No 9 D1 D2 35 10 WHT RED WHT BLK 19 20 2 2 No 10 D1 D2 36 11 ORN RED ORN BLK 21 22 3 3 No 11 D1 D2 37 12 YEL RED YEL BLK 23 24 3 3 No 12 D1 D2 38 13 GRN RED GRN BLK 25 26 3 3 No 13 D1 D2 39 14 GRY RED GRY B...

Page 117: ... 44 19 GRY RED GRY BLK 37 38 4 4 45 20 WHT RED WHT BLK 39 40 4 4 46 21 ORN RED ORN BLK 41 42 C C 47 22 YEL RED YEL BLK 43 44 C C 48 23 GRN RED GRN BLK 45 46 C C 49 24 GRY RED GRY BLK 47 48 C C 50 25 WHT RED WHT BLK 49 50 C C Between Clip Terminal and the system DLC Conn Pin Cable Color Clip No Number of Dot Extension Line ...

Page 118: ...30 5 WHT SLT SLT WHT 9 10 No 5 D1 D2 31 6 RED BLU BLU RED 11 12 No 6 D1 D2 32 7 RED ORN ORN RED 13 14 No 7 D1 D2 33 8 RED GRN GRN RED 15 16 No 8 D1 D2 34 9 RED BRN BRN RED 17 18 No 9 D1 D2 35 10 RED SLT SLT RED 19 20 No 10 D1 D2 36 11 BLK BLU BLU BLK 21 22 No 11 D1 D2 37 12 BLK ORN ORN BLK 23 24 No 12 D1 D2 38 13 BLK GRN GRN BLK 25 26 No 13 D1 D2 39 14 BLK BRN BRN BLK 27 28 No 14 D1 D2 40 15 BLK S...

Page 119: ... 35 36 44 19 YEL BRN BRN YEL 37 38 45 20 YEL SLT SLT YEL 39 40 46 21 VIO BLU BLU VIO 41 42 47 22 VIO ORN ORN VIO 43 44 48 23 VIO GRN GRN VIO 45 46 49 24 VIO BRN BRN VIO 47 48 50 25 VIO SLT SLT VIO 49 50 Between Clip Terminal and extensions DLC Conn Pin Cable Color Clip No Extension Line 50 Pin Connector Block Terminal 1 2 3 4 5 6 26 1 27 2 28 3 6 5 4 3 2 1 Green Red Black Yellow White Blue 1 2 3 4...

Page 120: ...nes or DSS Consoles The line of pin no 26 ORN RED orange line red The line of pin no 25 WHT BLK white line black D1 D2 D1 D2 APT without OHCA Single Line Telephone Working Not working DSS Console DPT without XDP APT with OHCA KX T7130 only DPT with XDP D1 T T R T R T R D2 D1 D2 P1 D1 D2 P2 T R R ...

Page 121: ...7130 is used for parallel connection Not only a Single Line Telephone but an answering machine a facsimile or a modem personal computer can be connected parallel with certain PTs Please refer to Paralleled Telephone of Section 1 3 System Features in the Features Guide for further information To DHLC card or HLC card 4 conductor wiring cord 2 conductor wiring cord Single Line Telephone Analog Propr...

Page 122: ...d on a parallel with Digital Proprietary Telephone as follows To DHLC card 4 conductor wiring cord 2 conductor wiring cord Single Line Telephone Digital Proprietary Telephone Modular T Adaptor Panasonic KX J66 or USOC RJA2X KX T7220 KX T7230 KX T7235 KX T7250 KX T7425 KX T7420 KX T7431 KX T7433 KX T7436 ...

Page 123: ...h Digital Proprietary Telephone as follows To EMSS To TEL To DHLC card 4 conductor wiring cord 2 conductor wiring cord To DHLC card To SLT 4 conductor wiring cord Digital Proprietary Telephone 2 conductor wiring cord Single Line Telephone KX T7220 KX T7230 KX T7235 KX T7250 KX T7420 KX T7425 KX T7431 KX T7433 KX T7436 Panasonic DIG ITAL ...

Page 124: ... Please refer to Section 2 1 4 Amphenol 57JE type Connector Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer KX T96180 PUSH LCOT LCOT LCOT is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM 25 50 1 26 Connector type Connecto...

Page 125: ...refer to Section 2 1 4 Amphenol 57JE type Connector Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer KX T96181 PUSH GCOT GCOT GCOT is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM 25 50 1 26 Connector type Connector type 5...

Page 126: ...he modular plug of the telephone line cord 2 conductor wiring into the modular jack on the DID card KX T96182 PUSH DID DID DID is marked A B A A wire B B wire View of TEL Jack CO DID Port No 1 DID Port No 2 DID Port No 3 DID Port No 4 To Terminal Board or Modular Jacks from the Central Office CO Use 2 conductor wiring cord DID Card KX T96182 ...

Page 127: ...e DID port No 4 is equipped with H and L leads as well as A wire and B wire However please be sure to use 2 conductor wiring cord for connection Make sure to connect the frame of the KX TD500 System to the earth ground properly to protect the unit ...

Page 128: ...d into a free slot 1 5 or 9 Otherwise this card will not function One T1 Digital Trunk card occupies two slots If you assign a T1 Digital Trunk card to FS01 FS02 is not available for other cards A maximum of eight KX T96187 cards can be installed in the system T1 Digital Trunk card must be installed behind an FCC registered and UL or CSA NRTL listed CSU Jumper Position Explanation T336 Mode for KX...

Page 129: ...port on the KX T96187 The installer must provide a CSU to connect the T1 line to the KX T96187 KX T96187 PUSH T 1 T 1 is marked View of TEL Jack CO R1 1 T1 2 R 4 T 5 R1 T1 R T Receive lead Transmit lead To Channel Service Unit CSU or Other KX T96187 T1 Port T1 Digital Trunk card KX T96187 Use 4 conductor wiring cord 22AWG Under 10 m 33 feet 24AWG Under 10 m 33 feet ...

Page 130: ...ransmit lead pair Receive lead pair CSU Receive lead pair R1 T1 Transmit lead pair R T 1 2 3 4 5 6 7 8 Receive lead pair R1 T1 Transmit lead pair R T Receive lead pair Transmit lead pair 1 2 3 4 5 6 7 8 KX T96187 CSU KX T96187 KX T96187 8 Pin Modular jack on KX T96187 8 Pin Modular jack on KX T96187 ...

Page 131: ...efer to Section 2 1 4 Amphenol 57JE type Connector Connection of cable pins Please refer to Section 2 5 9 Cable Pin Numbers for CO Lines Auxiliary connection Please refer to Section 2 9 1 Auxiliary Connection for Power Failure Transfer KX TD50180 PUSH ELCOT ELCOT ELCOT is marked PO WER ON 1 FU SE OFF DIG ITA L SU PE R HY BR ID SY STE M RU N OF F LIN E ALA RM 25 50 1 26 Connector type Connector typ...

Page 132: ... jack on the BRI card KX TD50288 PUSH BRI BRI is marked BRI Line1 Line2 Line3 Line4 Line5 Line6 Line7 Line8 To Terminal Board or Digital Service Unit DSU When BRI lines are used as S0 TA 3 RA RB TA TB RA 4 RB 5 TB 6 RA 3 TA 4 TB 5 RB 6 G 7 40V 8 Receive lead Transmit lead When BRI lines are used as EXT View of TEL Jack RA RB TA TB Receive lead Transmit lead Use 4 conductor wiring cord ...

Page 133: ...ht KX TD50290 cards can be installed in the system Connecting 4 conductor wiring cord to PRI23 card Insert the 8 pin modular RJ 45 plug into a jack on the PRI23 card KX TD50290 PUSH PRI23 PRI23 is marked PRI Used for S0 only Use 4 conductor wiring cord Rx 1 Rx Rx 2 Rx Tx 4 Tx Tx 5 Tx Receive lead Transmit lead View of TEL Jack CN1 To Terminal Board or Digital Service Unit DSU ...

Page 134: ...ble one KX A205 Clip Terminal one PO WER ON 1 FU SE OF F DIG ITAL SUP ER HYB RID SYS TEM RUN OFF LINE ALA RM 25 50 1 26 Connector type 50 pins Amphenol 57JE series or the equivalent 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22...

Page 135: ...RN ORN WHT 3 4 No 2 T R 28 3 WHT GRN GRN WHT 5 6 No 3 T R 29 4 WHT BRN BRN WHT 7 8 No 4 T R 30 5 WHT SLT SLT WHT 9 10 No 5 T R 31 6 RED BLU BLU RED 11 12 No 6 T R 32 7 RED ORN ORN RED 13 14 No 7 T R 33 8 RED GRN GRN RED 15 16 No 8 T R 34 9 RED BRN BRN RED 17 18 Not used 35 10 RED SLT SLT RED 19 20 36 11 BLK BLU BLU BLK 21 22 37 12 BLK ORN ORN BLK 23 24 38 13 BLK GRN GRN BLK 25 26 39 14 BLK BRN BRN...

Page 136: ...T SLT YEL 39 40 46 21 VIO BLU BLU VIO 41 42 47 22 VIO ORN ORN VIO 43 44 48 23 VIO GRN GRN VIO 45 46 49 24 VIO BRN BRN VIO 47 48 50 25 VIO SLT SLT VIO 49 50 Cable Pin Numbers to be connected to Central Office Line for LCOT GCOT ELCOT card Conn Pin Cable Color Clip No CO Line 1 1 26 2 2 1 3 3 27 4 4 2 5 5 28 6 6 3 50 pin Connector Block Terminal Bridging Clips CO Line 1 CO Line 2 CO Line 3 ...

Page 137: ...6 1 1 No 3 29 4 GRY RED GRY BLK 7 8 1 1 No 4 30 5 WHT RED WHT BLK 9 10 1 1 No 5 31 6 ORN RED ORN BLK 11 12 2 2 No 6 32 7 YEL RED YEL BLK 13 14 2 2 No 7 33 8 GRN RED GRN BLK 15 16 2 2 No 8 34 9 GRY RED GRY BLK 17 18 2 2 Not used 35 10 WHT RED WHT BLK 19 20 2 2 36 11 ORN RED ORN BLK 21 22 3 3 37 12 YEL RED YEL BLK 23 24 3 3 38 13 GRN RED GRN BLK 25 26 3 3 39 14 GRY RED GRY BLK 27 28 3 3 40 15 WHT RE...

Page 138: ...4 44 19 GRY RED GRY BLK 37 38 4 4 45 20 WHT RED WHT BLK 39 40 4 4 46 21 ORN RED ORN BLK 41 42 C C 47 22 YEL RED YEL BLK 43 44 C C 48 23 GRN RED GRN BLK 45 46 C C 49 24 GRY RED GRY BLK 47 48 C C 50 25 WHT RED WHT BLK 49 50 C C Between Clip Terminal and the system Conn Pin Cable Color Clip No Number of Dot CO Line ...

Page 139: ... BRN WHT 7 8 No 4 T R 30 5 WHT SLT SLT WHT 9 10 No 5 T R 31 6 RED BLU BLU RED 11 12 No 6 T R 32 7 RED ORN ORN RED 13 14 No 7 T R 33 8 RED GRN GRN RED 15 16 No 8 T R 34 9 RED BRN BRN RED 17 18 Not used 35 10 RED SLT SLT RED 19 20 36 11 BLK BLU BLU BLK 21 22 37 12 BLK ORN ORN BLK 23 24 38 13 BLK GRN GRN BLK 25 26 39 14 BLK BRN BRN BLK 27 28 40 15 BLK SLT SLT BLK 29 30 41 16 YEL BLU BLU YEL 31 32 42 ...

Page 140: ... YEL 39 40 46 21 VIO BLU BLU VIO 41 42 47 22 VIO ORN ORN VIO 43 44 48 23 VIO GRN GRN VIO 45 46 49 24 VIO BRN BRN VIO 47 48 50 25 VIO SLT SLT VIO 49 50 Between Clip Terminal and CO Lines Conn Pin Cable Color Clip No CO Line 1 1 26 2 2 1 3 3 27 4 4 2 5 5 28 6 6 3 50 Pin Connector Block Terminal Bridging Clips CO Line 1 CO Line 2 CO Line 3 ...

Page 141: ...Installation Installation Manual 141 2 6 Resource Cards 2 6 1 DISA Card KX T96191 Insert this card into a free slot KX T96191 PUSH DISA DISA DISA is marked ...

Page 142: ...Installation 142 Installation Manual 2 6 2 AGC Card KX T96193 Insert this card into a free slot KX T96193 PUSH AGC AGC AGC is marked ...

Page 143: ...Installation Installation Manual 143 2 6 3 RMT Card KX T96196 Insert this card into a free slot KX T96196 PUSH RMT RMT RMT is marked ...

Page 144: ...rt this card into a free slot When installing the KX TD500 System in the United States ERMT Jumper Switch should be set as follows No 1 2 3 4 5 6 7 8 ON OFF OFF OFF OFF OFF OFF OFF OFF OFF KX TD50197 PUSH ERMT ERMT ERMT is marked Jumper Switch 1 2 3 SW1 ON OFF 4 5 6 7 8 ...

Page 145: ...Installation Installation Manual 145 2 7 Other Cards 2 7 1 CPU Card KX TD50101 Install this card into the Basic Slot 1 BS1 SYSTEM CPU CPU CPU is marked ...

Page 146: ...ector plug on the OHCA card into the connector jack on the HLC card 2 Install the HLC card into a free slot Please refer to Section 2 4 1 HLC Card KX T96170 OHCA connector 5 pin connector 4 pin connector 9 pin OHCA is marked 9 pin connector plug 4 pin connector plug 5 pin connector plug 9 pin connector jack 4 pin connector jack 5 pin connector jack OHCA card HLC card ...

Page 147: ...have OHCA cards 2 Insert the connector plug on the OHCA card into the connector jack on the PLC card 3 Install the PLC card to a free slot Please refer to Section 2 4 2 PLC Card KX T96172 Notes Two extensions are available for the OHCA function with one OHCA card Please see Page 149 The OHCA function for APT is only provided with the following APT KX T7130 5 pin connector plug 9 pin connector plug...

Page 148: ...RED 7 8 9 10 11 12 No 2 T R D1 D2 P1 P2 32 7 33 8 34 9 RED ORN ORN RED RED GRN GRN RED RED BRN BRN RED 13 14 15 16 17 18 No 3 T R D1 D2 P1 P2 NO 2 35 10 36 11 37 12 RED SLT SLT RED BLK BLU BLU BLK BLK ORN ORN BLK 19 20 21 22 23 24 No 4 T R D1 D2 P1 P2 38 13 39 14 40 15 BLK GRN GRN BLK BLK BRN BRN BLK BLK SLT SLT BLK 25 26 27 28 29 30 No 5 T R D1 D2 P1 P2 NO 3 41 16 42 17 43 18 YEL BLU BLU YEL YEL ...

Page 149: ... No 7 T R D1 D2 P1 P2 NO 4 47 22 48 23 49 24 VIO ORN ORN VIO VIO GRN GRN VIO VIO BRN BRN VIO 43 44 45 46 47 48 No 8 T R D1 D2 P1 P2 50 25 VIO SLT SLT VIO 49 50 Not used T Tip D1 Data 1 P1 3 Pair Voice R Ring D2 Data 2 P2 3 Pair Voice Conn Pin Cable Color Clip No Extension OHCA Extension OHCA NO 4 OHCA NO 3 OHCA NO 2 OHCA NO 1 OHCA NO 4 OHCA NO 2 OHCA NO 1 OHCA NO 3 PLC card HLC card ...

Page 150: ...sidered a hazardous circuit and is required to be installed as a separate component to the door phone cabling KX T96161 PUSH DPH DPH DPH is marked DIGITA L SUPER HYBR ID SYSTE M RUN OFF LINE ALARM Panasonic anasonic Door Opener 26 AWG Under 70 m 230 feet 24 AWG Under 113 m 370 feet 22 AWG Under 180 m 590 feet Doorphone 26 AWG Under 70 m 230 feet 24 AWG Under 113 m 370 feet 22 AWG Under 180 m 590 f...

Page 151: ...ews are included Please choose one according to your wall type Please refer to the following 3 Connect the wires from the terminal box to the screws located in the front cover 4 Secure both halves together and re install the screw Panasonic screw When the doorphone plate has been fixed to the wall When you wish to install the doorphone directly to the wall To the terminal box Please refer to the n...

Page 152: ...d black screws of the terminal box 1 4 Connect the wires of doorphone 3 to the red and green screws of the terminal box 2 5 Connect the wires of doorphone 4 to the yellow and black screws of the terminal box 2 Panasonic Panasonic Panasonic Panasonic 4 conductor wiring is required Terminal Box 1 BLACK GREEN Doorphone 2 KX T30865 DPH Card KX T96161 Doorphone 1 KX T30865 YELLOW RED 4 conductor wiring...

Page 153: ...n Installation Manual 153 Connection to Door Openers user supplied Set the door opener paired with the doorphone Door opener 1 Door opener 4 Door opener 3 Door opener 2 DPH Card KX T96161 door opener 1 doorphone 1 ...

Page 154: ...lock the door opener 1 The extensions specified as the destination of the doorphone calls by System Programming 2 Any extension engaged in a doorphone call doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 doorphone 3 Paired door opener 3 doorphone 4 Paired door opener 4 ...

Page 155: ...in the figure below Adding the short type spacers Fig b Pull the spacer until CLICK sounds as shown in the figure below 1 Insert the connector plug on the Caller ID card into the connector jack on the ELCOT card 2 Install the ELCOT card into a free slot Please refer to Section 2 5 5 ELCOT Card KX TD50180 connector 8 pin connector 22 pin KX TD193 CID CID is marked Connected to ELCOT ports 5 8 Conne...

Page 156: ...Installation 156 Installation Manual Note Four CO lines are available for the Caller ID service with one Caller ID card ...

Page 157: ...supplied can be connected to the system as illustrated below CAUTION External Paging Jacks are SELV ports and should only be connected to approved SELV devices EPG1 VOL1 EPG2 VOL2 Use an RCA connector Output impedance 600Ω Speaker Amplifier Paging equipment 1 Speaker Amplifier Paging equipment 2 TSW Card Paging jack 1 Paging jack 2 ...

Page 158: ... illustrated below CAUTION Wiring should be done carefully to prevent this plug from being stressed in tension Otherwise no sound may sometimes be heard through the external music source External Music Jacks are SELV ports and should only be connected to approved SELV devices MUS1 MUS2 Use a two conductor plug 3 5 mm 9 64 inch in diameter Input impedance 600Ω External Music Source Adjust the sound...

Page 159: ...mitations apply System PC Programming PROG port only SMDR SMDR port only CTI application either port but not both External modem PROG port only Pin Configuration PROG SMDR Pin No Signal Name Circuit Type Serial Interface 1 FG Frame Ground AA 2 SD TXD Transmitted Data BA 3 RD RXD Received Data BB 4 RTS No Connection Request To Send CA DIGI TAL SUP ER HYB RID SYS TEM RUN OFF LINE ALA RM PROG SMDR ...

Page 160: ...y Circuit DSR ON does not indicate that communication has been established with the printer Signal Ground SG Connects to the DC ground of the unit for all interface signals Data Carrier Detect DCD input The ON condition is an indication to data terminal DTE that the carrier signal is being received Data Terminal Ready DTR output This signal line is turned ON by the unit to indicate that it is ON L...

Page 161: ... a class A digital device pursuant to the FCC Rules Connection Chart 1 9 pin Connector DIGI TAL SUP ER HYB RID SYS TEM RUN OFF LINE ALAR M Personal Computer PC Serial Interface RS 232C Circuit Type Serial Interface AA BA BB CA CB CC AB CF CD Signal Name FG SD TXD RD RXD RTS CTS DR DSR SG DCD ER DTR Pin No 1 2 3 4 5 6 7 8 20 RS 232C port PROG on the Basic Shelf Circuit Type Serial Interface CE BB B...

Page 162: ... CC AB CF CD Signal Name FG SD TXD RD RXD RTS No Connection CTS DR DSR SG DCD ER DTR Pin No 1 2 3 4 5 6 7 8 20 RS 232C port PROG SMDR on the Basic Shelf Circuit Type Serial Interface AA BA BB CA CB CD AB CC CF Signal Name FG TXD RXD RTS CTS DTR SG DSR DCD Pin No 1 2 3 4 5 20 7 6 8 RS 232C port on the PC Printer 25 pin ...

Page 163: ... to implement this feature Notes The KX TD500 System switches the current connection to the Auxiliary Connection automatically when the power supply dies While DC power is provided by the backup batteries when the AC power fails the KX TD500 System does not switch the current connection to the Auxiliary Connection Connection Insert the modular plugs of connection cords 6 conductor wiring to the mo...

Page 164: ... 4 3 2 1 6 5 4 3 2 1 26 1 27 2 28 3 29 4 30 5 31 6 32 7 33 8 34 9 35 10 36 11 37 12 38 13 39 14 40 15 41 16 42 17 43 18 44 19 45 20 46 21 47 22 48 23 49 24 50 25 26 1 27 2 28 3 29 4 30 5 31 6 32 7 33 8 34 9 35 10 36 11 37 12 38 13 39 14 40 15 41 16 42 17 43 18 44 19 45 20 46 21 47 22 48 23 49 24 50 25 Modular Jack 1 Modular Jack 2 Modular Jack 3 Central Office Line cards Extension cards 50 pin Con...

Page 165: ...C power supply cable connector on the back of the basic shelf as shown below 2 Then insert the other end of the AC power supply cable into the AC outlet 3 Turn on the Main Power Switch on the basic shelf 4 Turn on the power switch on the power unit of each expansion shelf The power indicator on the power unit will light 5 Turn on the power switch on the power unit of basic shelf Note Each shelf ma...

Page 166: ...a On line 1 1 Reserved for future use Functions same as 0 2 3 4 Holds the current system programming data Off line 2 5 Assigns default values automatically 6 Special Operation Forced connection mode Functions same as 0 On line 1 7 Special Operation Examination on the finished product 8 LED 1 CPU failure LED 2 Battery power down RESET button Operation Switch 0 to 9 MODE System Switch 0 to 9 SYSTEM ...

Page 167: ...m Switch SYSTEM All reserved Switch Position Explanation Operation Mode 9 Reserved for future use Functions same as 0 On line 1 1 Call Processing mode 2 It is available to perform System Programming but call processing and functional tests are not available in this mode ...

Page 168: ...e system with default values After installing the optional cards required execute the following procedures Off line Mode Assigns default values On line Mode MODE 5 SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes Press the RESET button MODE 0 SYSTEM 0 START END Programming ...

Page 169: ... following procedures Notes System programming from Maintenance PC can be done in on line mode When OFF LINE LED flashes system start up is completed After this system programming from the Maintenance PC can be done Off line Mode On line Mode MODE 4 SYSTEM 0 Power ON reset or Press the RESET button OFF LINE LED flashes Press the RESET button MODE 0 SYSTEM 0 START END Upload system data ...

Page 170: ...ading and writing when powered on If no errors are detected the system continues booting to the On line or Off line procedure When an error is detected in CPU RAM the LED1 of CPU card flashes You need to fix the CPU card in this case SYSTEM MODE RESET CPU PUSH LED1 Flashes when CPU RAM error is detected ...

Page 171: ...Flashes yellow when off line mode is established 3 ALARM LED Red Indicates whether the system trouble is existing or not Turns red when the system detects a problem Please refer to Section 5 2 2 Troubleshooting via the LED Indicators for further information Depending on the system start up mode RUN and OFF LINE indicators behave as follows Start up Mode LED Status RUN OFF LINE In off line start up...

Page 172: ...r Switch Setting When installing the KX TD500 System in the United States CPU Jumper Switch should be set as follows NO 1 2 3 4 5 6 7 8 ON OFF ON OFF OFF OFF OFF OFF OFF ON Jumper Switch 1 2 3 SW4 ON OFF 4 5 6 7 8 Jumper Switch 1 2 3 SW4 ON OFF 4 5 6 7 8 ...

Page 173: ...ment In many countries there are regulations requiring the installation of a lightning protector A lightning strike to a telephone cable which is 10 m 33 feet above ground can be as high as 200 000 volts This system should be installed with lightning protectors In addition grounding connection to earth ground is very important for the protection of the system Recommended lightning protectors KX A2...

Page 174: ...wing precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The lightning protector for an extension is different from that for CO lines Main Building CO CO CO EXT EXT Ground Another Building EXT EXT SLT PT Protectors Ter minal Board Main Unit Lightning Protector SLT PT ...

Page 175: ...e 3 Composition of the earth rod Metal 4 Depth of the earth rod More than 50 cm 20 inches 5 Size of the grounding wire Thickness is more than 16 AWG Notes The above figures are recommendations only The length of earth rod and the required depth depend on the composition of the soil CO Main Unit Grounding Wire Earth Rod Underground Lightning Protector ...

Page 176: ...g screws 2 Remove about 1 cm 13 32 inch of insulation from the end of the earth wire Insert the earth wire through the bottom of the protector base and secure it to the earth terminal 3 Remove about 1 5 cm 19 32 inch of insulation from the ends of the external and internal cables then pass the cables through the rubber packing ...

Page 177: ...77 4 Fold the external and internal cables and connect them to the terminal screws using washers 5 Secure the external and internal cables and the earth wire to the building Then install the arrester and mount the cover on the protector ...

Page 178: ...Installation 178 Installation Manual ...

Page 179: ...Maintenance Console Guide Installation Manual 179 Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console PC software and the basic information you need ...

Page 180: ...equirements CPU Intel Pentium 100 MHz or better microprocessor RAM at least 64 megabytes MB of free RAM HDD at least 30 megabytes MB of hard disk space and about 2 megabytes MB of additional disk space for user files Note Please select 1024 by 768 pixels or higher by using the Display Properties Settings Screen area programming of the Windows system Otherwise the characters used in the display may...

Page 181: ...ropriate drive 2 Follow the instructions for your Windows platform Choose the Run command from the File menu in Program Manager Choose the Run command from the Start Menu 3 Type setup exe and click Or click to find and open setup exe You will see the window shown below and then the Maintenance Console Installer screen appears ...

Page 182: ...Maintenance Console Guide 182 Installation Manual 4 Click if you accept License Agreement ...

Page 183: ... V4M initial value as your Maintenance Console software directory Or enter a different directory name if necessary and press You will see the window shown below 6 Press if you accept KX TD500 Maintenance Console Hybrid V4M initial value as your Maintenance Console program folder Or enter a different folder name if necessary and press ...

Page 184: ...Maintenance Console Guide 184 Installation Manual 7 Click The setup has finished installing KX TD500 Maintenance Console Hybrid V4M on your PC ...

Page 185: ... Port Assignment 1 8 BRI Port Assignment 1 9 PRI Port Assignment 1 5 T1 Port Assignment 2 System 2 1 Tenant 2 2 Numbering Plan 2 3 Class of Service 2 4 System Timer 2 5 Local Hunt Sequence 2 6 Trunk to Trunk Restriction 2 9 PRI Originating Control Option 3 Group 3 1 Trunk Group 3 2 Extension Group 3 3 Paging Group 3 4 Incoming Group 3 5 OGM Group 4 Line 4 1 Trunk Line 4 2 Extension Line 4 3 DSS Co...

Page 186: ...Features 5 13 UCD Time Table 8 1 TIE Routing Table 6 1 TRS Deny Code 6 2 TRS Exception Code 6 Toll Restriction 7 1 Time Table 7 2 Leading Digits Table 7 3 Routing Plan 7 4 Digits Modification Table 7 ARS 10 1 External Modem 10 2 SMDR 10 3 Power Failure Transfer 10 4 System Parameters 10 5 System Time 10 Maintenance 8 Private Network 9 1 DID Dial Registration 9 DID Dial Utility Card Port Test CPU T...

Page 187: ...enu Screen The Main Menu contains commands you can carry out on what you ve selected When you double click the TD500 icon using the left mouse button the Main Menu screen is displayed Along the top of the main menu screen you can find the titles of five menus in the menu bar Menu Bar ...

Page 188: ...oint to the desired menu title and click The corresponding drop down menu appears on the screen If you click a command in the drop down menu a dialog box appears Example Submenu If you notice the small triangle at the right of the command there is a Submenu containing more choices Example ...

Page 189: ...Click here to display the drop down list box containing all titles of programming screen You can select a desired setup screen directly b Click here to close the current setup screen after saving the data change c Click here to save the data change without closing the current setup screen d Click here to close the current setup screen without saving the data change e Click here to get instructions...

Page 190: ...ide 190 Installation Manual 3 3 3 Files Opening and saving files can be done using common dialog boxes of Windows system Example Open dialog box Note If you are saving a file for the first time you see the Save As dialog box ...

Page 191: ...zed as follows System Programming See Programming Guide Maintenance See Utility Backup See 3 6 1 Backup With System Data Without System Data When connected with PBX Interactive Programming Batch Programming Receiving data from PBX Sending data to PBX Utility Opening Saving a file Interactive Programming Receiving data from PBX Utility Opening Saving a file When not connected with PBX Batch Program...

Page 192: ...ation parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins After a data link is established choose a desired command from the Main Menu Warning to the Customer regarding the System Password a Please maintain the secrecy of the password Because a person who knows the password can easily take over the control of any PBX system in the market and he...

Page 193: ...ed to commit toll fraud c Please change the password periodically d We strongly recommend that you set the system password to 7 digits for maximum protection against hackers e You have to take the following measures to find the system password when you forget the password Therefore please never forget the password If you have the backup system data you can find the password by loading the backup s...

Page 194: ...drop down menu Remote Connect screen is displayed 3 Enter the appropriate communication parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins After a data link is established choose a desired command from the Main Menu Notes Dial Number Specifies the dial number that is sent from the modem Remote Location Comment Specifies the comment area such a...

Page 195: ...k into the system and be answered by an extension user The call is then placed on hold and the Remote FDN of the system dialed is received The extension user transfers the call after receiving the modem answer tone The caller at a remote location will then hear the modem answer tone and can proceed with sign on Notes Be sure to install the software attached to the modem to your PC before executing...

Page 196: ...s between the KX TD500 and a PC are taking place in real time This provides the PC user with direct immediate responses from the KX TD500 system Batch Processing mode Non interactive In batch processing all the data to be input is collected together before being processed together as a batch data Batch programming can be done by PC alone No connection with the KX TD500 System is required The KX TD...

Page 197: ...ick Local in the drop down menu Local Connect screen is displayed 3 Enter the appropriate communication parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins ...

Page 198: ...nter the appropriate communication parameters and the System Programming password 4 Click Communication between the KX TD500 and a PC begins 5 Point to Programming in the Main Menu and click The Programming drop down menu is displayed 6 Click Interactive in the drop down menu Communication between the KX TD500 and a PC begins Note Initial button located at the most left bottom of the screen Sends ...

Page 199: ... 3 5 4 Batch Programming Operation 1 Point to File in the Main Menu and click The File drop down menu is displayed 2 Click Open in the drop down menu Open dialog box is displayed 3 Choose the desired file and click Main Menu screen is displayed again ...

Page 200: ...ection describes a backup procedure of the system programming data at on site using a PC Windows machine via an RS 232C cable Backup can be categorized as follows Download from KX TD500 to PC Downloading the system programming data from the KX TD500 System to the PC at on site can be done during on line mode as well as off line mode In case of Remote Access download can be done during on line mode...

Page 201: ...File drop down menu is displayed 2 Click Download from PBX in the drop down menu Save As dialog box is displayed 3 Enter the desired file name and click Downloading the system programming data from PBX to PC begins When the downloading is finished Download completed dialog box will be displayed 4 Click Main Menu screen is displayed again ...

Page 202: ...u and click The File drop down menu is displayed 3 Click Upload to PBX in the drop down menu Uploading the system programming data from PC to PBX begins When the uploading is finished the message I0001 Upload completed Please change PBX to on line mode will be displayed 4 Click Note Uploading the system programming data from the PC to the KX TD500 System can be done during off line mode only Pleas...

Page 203: ...s not compatible to each other To solve this problem KX TD500V4M is equipped with System Data Conversion function This enables the system data downloaded from KX TD500V1M V2M V3M to be uploaded to KX TD500V4M If you are using the KX TD500V1M system system data should be converted to KX TD500V2M system data beforehand After that KX TD500V2M system data should be converted to KX TD500V4M system data...

Page 204: ...rop down menu Open dialog box is displayed 5 Select the file you saved in step 1 and click Convert dialog box is displayed Explanation File Name The name of the file Date The date and time when the file was created Size The size of the file Version The ROM version of the file ...

Page 205: ...vert dialog box When data conversion is finished Save As dialog box is displayed 7 Enter the desired file name and click The converted file will be saved Note Specify td5 as the filename extension Otherwise the file will not be identified by the system when uploading If filename extension of the file is not td5 it cannot be specified when uploading the file to PBX ...

Page 206: ...ystem data of KX TD500 and save it as a file Notes For details about download please refer to Section 3 6 2 Download from PBX to PC If you are using the KX TD500V1M system system data should be converted to KX TD500V2M system data beforehand After that KX TD500V2M system data should be converted to KX TD500V4M system data 2 Start up the KX TD500V4M 3 Point to File in the Main Menu and click The Fi...

Page 207: ...le Guide Installation Manual 207 4 Click System Data Report in the drop down menu Save As dialog box is displayed 5 Enter the desired file name and click After Executing is displayed system data is saved as a text file ...

Page 208: ...Maintenance Console Guide 208 Installation Manual ...

Page 209: ...Utility Installation Manual 209 Section 4 Utility This section provides the information necessary for testing monitoring and maintaining the system using a Windows machine in interactive mode ...

Page 210: ... and Error Log information This section describes the information necessary for testing monitoring and maintaining the system using Windows machine in interactive format The modular self testing capabilities of the system allow most maintenance to be reduced to simple procedures Only one administration device can perform system administration at the same time ...

Page 211: ...lity drop down menu screen Utility Diagnosis Traffic Information System Status Error Log Digital Trunk Error Digital Trunk Details Log File Card Port Test CPU Test TSW Test System Status Card Status Port Status Major Minor T1 PRI Capture On Capture Off View Log File Save ...

Page 212: ... hardware and pinpoint the problems caused by hardware defects System Diagnosis program is classified into the following three types 4 2 2 Card Port Test On line Off line diagnosis 4 2 3 CPU Test Off line diagnosis 4 2 4 TSW Test Off line diagnosis Diagnosis Card Information screen an example of Off line diagnosis ...

Page 213: ...tatus of each card for the following items Functions to be verified Classification Target Card Test Item Card Test SLC HLC PLC SLC M DLC DHLC ESLC LCOT GCOT DID T1 ELCOT AGC LINK TYPE ROM RAM OPX LINK TYPE ROM RAM POWER SUPPLY DISA LINK TYPE DISA ROM DISA RAM OGM ROM OGM RAM OGM REC PLAY DPH TYPE RMT ERMT LINK TYPE ROM RAM MODEM ...

Page 214: ... Detection DLC DHLC Speech Path HDLC DISA Speech Path DTMF Receiver Tone Detector AGC Speech Path DTMF Receiver Tone Detector Repeater DTMF G R Test T1 DTMF G R BRI PRI23 DTMF G Loop Back Test T1 BRI PRI23 Control Channel Speech Channel Caller ID Loop Back Test ELCOT Caller ID Card Functions to be verified Classification Target Card Test Item ...

Page 215: ...t function properly This test is available in on line off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details about on line and off line The target card should be set to OUS Out of Service status beforehand CO Extension Path Test LCOT GCOT ELCOT Paired Extension SLC HLC SLC M ESLC DHLC OPX Loop Current Bell Hook Dial Pulse Path CO EXT Path EXT CO PBR 1 EXT PBR 2 EXT ...

Page 216: ...is in the drop down menu Diagnosis Card Information an example of off line diagnosis screen is displayed 3 Click Status button of the target card Example When a DLC card is installed in the Slot No 1 of the Basic Shelf The message Change the status of card 101 DLC is displayed 4 Click Confirm that the Status button of the target card is changed to OUS Out of Service ...

Page 217: ... the top of this screen If the card you selected is in INS In Service status the message Status Error The card status is not OUS is displayed Notes From Card Port Test Menu screen you can select one of the following seven tests Card Test Port Test DTMF G R Test Loop Back Test Caller ID Loop Back Test CO Extension Path Test PT Path Test Test items which apply to the card vary depending on the card ...

Page 218: ... test erases the pre recorded OGM and a beep tone will be recorded automatically instead of the OGM When executing the T1 card test set the DIP Switch on the T1 card to TEST position Card Port Test Card Test Operation Continued from step 5 of Card Port Test Operation General Card Port Test Card Test Description Item Display Input Value Description Card Card No Type The card number and the type of ...

Page 219: ...MODEM failure MODEM is not functioning properly RMT ERMT OPX power failure OPX External Power Unit is not functioning properly OPX Bell power failure OPX Bell Power is not functioning properly OPX OGM ROM error OGM controlling ROM on the DISA card is not functioning properly DISA OGM RAM error OGM controlling RAM on the DISA card is not functioning properly DISA OGM Rec Play failure OGM Recording ...

Page 220: ...t All all ports on the selected card will be tested at a time c Click After executing the test the test result is displayed Example When a DLC card is installed in the Slot No 101 Note An APT DPT should be connected to the specified card when executing the DLC or DHLC port test Card Port Test Port Test Operation Continued from step 5 of Card Port Test Operation General ...

Page 221: ...good Card Port Test Port Test Error Indication Table Error Message Description Card Applied Tone detection circuit 1 failure Tone detection of circuit 1 is not functioning properly DISA AGC Tone detection circuit 2 failure Tone detection of circuit 2 is not functioning properly DISA AGC HDLC failure HDLC high level data link control procedures controller is not functioning properly DLC DHLC OHCA c...

Page 222: ...t DTMF G R Test Operation Continued from step 5 of Card Port Test Operation General Card Port Test DTMF G R Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK NG The results of diagnosis Details See Error Indication Table The detail...

Page 223: ...t the test result is displayed Example When a T1 card is installed in the Slot No 105 Card Port Test DTMF G R Test Error Indication Table Error Message Description Card Applied PB Generator XX failure PB Generator is not functioning properly XX PB Generator No BRI PRI23 T1 PB Receiver XX failure PB Receiver is not functioning properly XX PB Receiver No T1 Card Port Test Loop Back Test Operation Co...

Page 224: ...ied in Card Information screen is displayed automatically Mode Internal External Used to specify Internal Loop Back or External Loop Back T1 PRI23 card only Result OK NG The results of diagnosis Details See Error Indication Table The details of an error Displayed only when Result is NG no good Card Port Test Loop Back Test Error Indication Table Error Message Description Card Applied Speech path f...

Page 225: ...ller ID Loop Back Test Operation Continued from step 5 of Card Port Test Operation General Card Port Test Caller ID Loop Back Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Result OK NG The results of diagnosis Details See Error Indicatio...

Page 226: ...ed c Specify an Extension Card and its port number to be tested d Click After executing the test the test result is displayed Example When an ELCOT card is installed in the Slot No 102 and an ESLC card is installed in the Slot No 103 Card Port Test Caller ID Loop Back Test Error Indication Table Error Message Description Card Applied Caller ID card detection error Caller ID card is not installed E...

Page 227: ...t number of the trunk card to be diagnosed Extension Card Card No Type Used to specify the paired extension card in OUS Out of Service status to be diagnosed Options SLC HLC SLC M ESLC DHLC OPX Port No 1 4 8 16 all Used to specify the port number of the extension card to be diagnosed Result OK NG The results of diagnosis Details See Error Indication Table The details of an error Displayed only whe...

Page 228: ...etection failure Hooking signal was not detected Dial pulse failure Dial Pulse signal was not detected Speech path failure CO Extension Speech path CO Extension is abnormal Speech path failure Extension CO Speech path Extension CO is abnormal PB receiver 1 failure PB Receiver 1 is not functioning properly PB receiver 2 failure PB Receiver 2 is not functioning properly PB receiver 3 failure PB Rece...

Page 229: ...Card Port Test PT Path Test Operation Continued from step 5 of Card Port Test Operation General Card Port Test PT Path Test Description Item Display Input Value Description Card Card No Type The card number and the type of the target card to be diagnosed The card specified in Card Information screen is displayed automatically Port No 1 8 16 all Used to specify the port number of the extension card...

Page 230: ...d if the test target is an SLT card If both messages PT Normal Path failure and PT OHCA Path failure are displayed simultaneously there will be a possibility of PT PB Generator failure Card Port Test PT Path Test Error Indication Table Error Message Description Card Applied PT Link failure Communication link between the target card and PT is abnormal PLC HLC DLC DHLC PT Normal Path failure PT Norm...

Page 231: ...vailable for the system in off line mode Functions to be verified CPU Test Operation 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 3 Click Diagnosis Card Information screen is displayed 4 Click CPU Test screen is displayed Classification Target Card...

Page 232: ...t Description Item Display Input Value Description Result OK NG The results of diagnosis Details See Error Indication Table The details of an error Displayed only when Result is NG no good CPU Test Error Indication Table Error Message Description Calendar IC failure Calendar IC is not functioning properly ...

Page 233: ...ne mode Functions to be verified TSW Test Operation General 1 Set the system to the off line mode Please refer to Section 2 10 Starting Up the KX TD500 System for details 2 Point to Utility in the Main Menu and click The Utility drop down menu is displayed Classification Card Name Test Item TSW Test TSW Tone Detection TSW DPAD CONF Expansion CONF Card Detection CONF Trunk Digital OHCA Card Detecti...

Page 234: ... 3 Click Diagnosis Card Information screen is displayed 4 Click TSW Test Menu screen is displayed Note From TSW Test Menu screen you can select one of the following three tests TSW Test Expansion CONF Card Test Digital OHCA Card Test ...

Page 235: ...ion Item Display Input Value Description Result OK NG The results of diagnosis Details See Error Indication Table The details of an error Displayed only when Result is NG no good TSW Test TSW Test Error Indication Table Error Message Description Tone failure PB tone detector is not functioning properly TSW1 failure TSW1 is abnormal TSW2 failure TSW2 is abnormal TSW3 failure TSW3 is abnormal TSW4 f...

Page 236: ...nference Trunk 2 is not functioning properly Conference Trunk 3 failure Conference Trunk 3 is not functioning properly Conference Trunk 4 failure Conference Trunk 4 is not functioning properly Conference Trunk 5 failure Conference Trunk 5 is not functioning properly Conference Trunk 6 failure Conference Trunk 6 is not functioning properly Conference Trunk 7 failure Conference Trunk 7 is not functi...

Page 237: ...Continued from step 4 of TSW Test Operation General TSW Test Expansion CONF Card Test Description Item Display Input Value Description Result OK NG The results of diagnosis Details See Error Indication Table The details of an error Displayed only when Result is NG no good TSW Test Expansion CONF Card Test Error Indication Table Error Message Description Not Installed Expansion Conference Card is n...

Page 238: ... Conference Trunk 4 failure Expansion Conference Trunk 4 is defective Conference Trunk 5 failure Expansion Conference Trunk 5 is defective Conference Trunk 6 failure Expansion Conference Trunk 6 is defective Conference Trunk 64 failure Expansion Conference Trunk 64 is defective TSW Test Digital OHCA Card Test Operation Continued from step 4 of TSW Test Operation General TSW Test Expansion CONF Car...

Page 239: ...ails of an error Displayed only when Result is NG no good TSW Test Digital OHCA Card Test Error Indication Table Error Message Description Not Installed Digital OHCA Card is not installed OHCA 1 failure Digital OHCA Card TSW 1 is defective OHCA 2 failure Digital OHCA Card TSW 2 is defective OHCA 3 failure Digital OHCA Card TSW 3 is defective OHCA 4 failure Digital OHCA Card TSW 4 is defective ...

Page 240: ...f traffic measurement is displayed on the top of this screen There are Start Stop and View buttons which control measurement depending on under the condition of traffic measurement The details of each item are as follows Traffic Measurement Status Start Traffic Measurement Interrupt Traffic Measurement View Traffic Data Now Idling The system is not in the measurement mode at present Now measuring ...

Page 241: ...ion 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Traffic Information Traffic Measurement screen is displayed 3 Click The Traffic Measurement begins 4 Click The Traffic Measurement stops Stop ...

Page 242: ...splayed 6 Click the small triangle on the title bar and choose one of the seven submenus 7 Click Traffic information of the specified submenu is displayed Please refer to Section 4 3 2 Station through Section 4 3 8 Incoming Group for information about each submenu Title Bar ...

Page 243: ...ing in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Complete Calls to Outgoing Calls CCS One hundred call seconds...

Page 244: ...h extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Busy Calls The number of outgoing calls encountered busy situation Complete Calls The number of completed outgoing calls both extension an...

Page 245: ...oth extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls Outgoing Calls The number of calls both extension and CO made by the extensions Complete Calls The number of completed outgoing calls both extension and CO completed The ratio of Complete Calls to Outgoing Calls Hand...

Page 246: ...oup All Specifies all UCD groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls CCS One hundred call seconds or one hundred seconds o...

Page 247: ...oups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Access Requested The requested times of the OGM resource DISA Wake up UCD OGM access Access Succeeded The succeeded times of the OGM resource DISA Wake up UCD OGM access completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conver...

Page 248: ... of Traffic Measurement Date The date of Traffic Measurement Access Requested The requested times of the AGC resource access Access Succeeded The succeeded times of the AGC resource access completed The ratio of Access Succeeded to Access Requested CCS One hundred call seconds or one hundred seconds of telephone conversation One hour telephone traffic is equal to 36 CCS ...

Page 249: ...ecifies all Incoming groups at once Start Time The Start Time of Traffic Measurement Date The date of Traffic Measurement Incoming Calls The number of calls both extension and CO coming in on the extensions Answer Calls The number of calls both extension and CO answered by the extensions answered The ratio of Answer Calls to Incoming Calls CCS One hundred call seconds or one hundred seconds of tel...

Page 250: ... Installation Manual 4 4 System Status 4 4 1 System Status System Status menu consists of the following three status indication screens 4 4 2 System Status Screen 4 4 3 Card Status Screen 4 4 4 Port Status Screen ...

Page 251: ...current system status Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Point to System Status in the Utility drop down menu The System Status drop down menu is displayed 3 Click System Status System Status screen is displayed ...

Page 252: ...rrent status of the Basic Shelf Expansion Shelf 1 Current status of the Expansion Shelf 1 Expansion Shelf 2 Current status of the Expansion Shelf 2 Clock Mode Displayed only when a T1 digital trunk BRI or PRI23 card is installed in the system External The system synchronizes with the External Clock Internal The system synchronizes with the Internal Clock Master Clock Card Displayed only when a T1 ...

Page 253: ... Card Status screen is displayed Description ELCOT Card Status Depending on the installation status of the Caller ID card piggyback card for ELCOT card there are the following four types of ELCOT Card Status indication Description Indication Description ELCOT U Upper port 5 8 Caller ID card is installed on the ELCOT card ELCOT L Lower port 1 4 Caller ID card is installed on the ELCOT card ELCOT B ...

Page 254: ...the Utility drop down menu The System Status drop down menu is displayed 3 Click Port Status Port Status screen is displayed Description Port Status Specifies the operating status of the port Note The status of the ports is displayed up to the maximum port numbers of each card Indication Description I INS The port is In Service O OUS The port is Out of Service F FAULT The port is defective B Busy ...

Page 255: ...llowing two tables in the Error Log Error Log Major Up to 40 major error records are stored in this table Error Log Minor Up to 40 minor error records are stored in this table The error tables are organized by time of occurrence The newest error appears on the bottom of the screen If more than 40 errors have occurred in that time error records already stored in the error log will be overwritten st...

Page 256: ...reen Displays the Error Log records screen Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Error Log The Error Log drop down menu is displayed 3 Click Major Error Log MJ Major screen is displayed ...

Page 257: ...sage There is no detailed data is displayed if there is no Detailed Log information The following Error Messages have the detailed Log information 1000 Hard WDT overflow 1001 Illegal interrupt 1002 Soft WDT overflow 5 Click in step 2 if necessary Error Log Save dialog box is displayed ...

Page 258: ...Utility 258 Installation Manual 6 Click Save As dialog box is displayed 7 Enter the desired file name and click After Executing is displayed the file is saved as a text file ...

Page 259: ... Power Failure c Power Switch of the Basic Shelf is turned off d Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1102 Expansion shelf 1 DC power down The Expansion shelf 1 DC power malfunction occurs for the following reasons a Power Switch of the Expansion Shelf 1 is turned off b Malfunction of Power Supply Unit of th...

Page 260: ...efective CPU card Error Log Minor Error Code Error Message Cause 1200 Basic shelf AC power down The Basic shelf AC power malfunction occurs for the following reasons a AC power cord is unplugged b Power Failure c Malfunction of Power Supply Unit of the Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf 1201 Expansion shelf 1 AC power down The Expansion shelf 1 ...

Page 261: ...tice The PBX could not reset the card properly 1309 Card start up error Sync Ans The PBX synchronized with the card in vain 1310 Card start up error Card Kind The PBX received illegal card type from the card 1311 Card start up error Download The PBX received data downloading error from the card 1312 Card start up error System Start The PBX received start up error from the card 1313 DISA OGM CPU ru...

Page 262: ...cond which the PBX required to recognize the remote alarm 1328 DSP 1 link failure DSP Digital Signal Processor link failure of T1 card occurred 1332 Digital trunk restoration The status of T1 or PRI23 card is changed from Fault to INS In Service 1333 Card status fault Card fault occurred 1500 Port link failure The PBX synchronized with the port of VPS DPT Doorphone TXXXXX Physical port no in vain ...

Page 263: ...lure Operation 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Digital Trunk Error The Digital Trunk Error screen is displayed If the T1 PRI23 card is not installed in the system the message There is no digital trunk card is displayed 3 Click the small triangle on the Slot and Display form and choose each submenu ...

Page 264: ... Error information of the specified submenu is displayed If you click the log information of all cards is cleared 5 Click Save As dialog box is displayed 6 Enter the desired file name and click After Executing is displayed the file is saved as a text file ...

Page 265: ...rs in 1 hour segments past 24 hours in 30 min segments past 24 hours in 10 min segments past 2 weeks in 1 day segments Counter of Digital Trunk Error Logs logged in Minor Error Log Out of SYNC 1318 Digital trunk out of sync RAI 1319 Digital trunk RAI signal reception AIS 1320 Digital trunk AIS signal reception Frame Failure 1323 Digital trunk frame failure Multi Frame Failure 1324 Digital trunk mu...

Page 266: ...in the Main Menu and click The Utility drop down menu is displayed 2 Point to Digital Trunk Details The Digital Trunk Details drop down menu is displayed 3 Click T1 PRI The T1 PRI Details screen is displayed If the T1 PRI card is not installed in the system the message There is no T1 PRI card is displayed 4 Click the small triangle on the Slot and choose one of the submenus ...

Page 267: ...Utility Installation Manual 267 5 Click Digital Trunk detailed information of the specified submenu is displayed If you click Communication State and Forced card reset information is cleared ...

Page 268: ... version of the T1 PRI23 card software Check Sum even odd ROM checksum RAM check result Testing of Card RAM Clock status Clock Detect Status of synchronization with the Clock Clock Select Selection of Master Clock card Communication State Data empty Reception of empty data Illegal data Reception of illegal data Available for T1 card only Checksum error Error of checksum data between PRI23 card and...

Page 269: ...e LPR software version of the T1 card is Y311D or later Forced card reset Echo back error 1300 LPR memory checksum error 1306 LPR Runaway 1307 Card start up error 1308 1312 Available for T1 card only LED indication ON OFF Flash None Status of LED indicator on the T1 PRI23 card Port status Current status of the port Signaling Bit Status of signaling bit Available for T1 card only Description Item D...

Page 270: ...eration 1 Point to Utility in the Main Menu and click The Utility drop down menu is displayed 2 Click Log File Log File menu is displayed 3 Click Capture On Log File screen is displayed You can select the Log File type Error Log or Traffic The system will save Error Log or Traffic data depending on your selection ...

Page 271: ...Utility Installation Manual 271 4 Click Capture off The system creates a Log File ...

Page 272: ...Utility 272 Installation Manual ...

Page 273: ...Troubleshooting Installation Manual 273 Section 5 Troubleshooting This section provides information for system and telephone troubleshooting ...

Page 274: ...switch of the telephone to the OUT or OFF position Bad extension Take the extension and plug it into another extension port that is working If the telephone does not work replace the phone Improper reset operation Press the Reset Button Noise in external paging Induced noise on the wire between the system and the amplifier Use a shielded cable as the connection wire between the system and amplifie...

Page 275: ...r D1 D2 Use the correct cord two sec ond wires from the outside are for D1 D2 and two outer wires are for P1 P2 D1 T R D2 D1 T R D2 KX TD500 extension P1 D1 T R D2 P2 P1 D1 T R D2 P2 KX TD500 extension CAUSE The T R is connected to the D1 D2 SOLUTION Use the correct cord two inner wires are for T R D1 T R D2 T R KX TD500 extension CAUSE The T is connected to the R SOLUTION Reverse the connections ...

Page 276: ...SE CO lines are connected to the T2 T1 CO lines are connected to the T2 R1 SOLUTION Reconnect the CO lines to the T1 R1 or T2 R2 of the telephone jack using 2 con ductor wiring T2 R1 T1 R2 CO line KX TD500 T2 R1 T1 R2 CO line KX TD500 Continued from the previous page Can you dial out on a CO line No ...

Page 277: ...eadset is not used select the HANDSET mode by Station Programming The unit does not ring The Ringer Volume Selector is set to OFF Set to HIGH or LOW During a power failure extensions assigned for power failure operation do not operate A DPT or APT is connected to the extension port The dialing mode tone or pulse is improper Disconnect the DPT or APT and connect an SLT Set the Tone Pulse switch to ...

Page 278: ...o guide the service personnel in efficient and systematic testing and fault location The system troubleshooting flow charts provide service personnel with a step by step sequence to use for system evaluation Isolated steps in a flow chart should never be used out of context since any step assumes that proper results were obtained on all previous tests ...

Page 279: ...on the top shelf will turn red If the detected trouble is generated by a card the alarm LED indicator on the card will light up Refer to the figure and the table below When the trouble is cleared the alarm LED indicator located on the top shelf goes off automatically RUN OFF LINE ALARM 1 2 LED Indicators on the Top Shelf LED indicators on the CPU card ...

Page 280: ...ery 1112 ON LPR Link 1300 1306 1307 1308 1309 1311 1312 1333 Card Type 1310 ROM 1301 RAM 1302 MODEM 1304 None Clock 1100 DC Power Supply 1101 1102 1103 AC Power Supply 1200 1201 1202 Heat 1104 1105 1106 Fan 1107 1108 1109 SMDR Communication 1203 Card not installed 1303 DISA 1313 1314 OPX 1316 1317 Link 1318 1319 1320 1323 1324 1325 1328 Port 1500 System 1501 1502 1503 1504 1505 1506 1507 1508 1509...

Page 281: ... LPR SMDR Is Error Log record printed out Is the Local Alarm reported Infer the defective device through the User s report or the indication of the LED on the card Repair or replace the probable defective device Consult the nearest Service Center End Troubleshoot by consulting the Error Log Record List No No No NG Yes Yes NG Yes OK OK Fault Not Fault ...

Page 282: ... DC power down ERR DC DOWN 1104 MJ Basic shelf heat alarm B S OVER HEAT 1105 MJ Expansion shelf 1 heat alarm E S1 OVER HEAT 1106 MJ Expansion shelf 2 heat alarm E S2 OVER HEAT 1107 MJ Basic shelf fan alarm B S FAN FLT 1108 MJ Expansion shelf 1 fan alarm E S1 FAN FLT 1109 MJ Expansion shelf 2 fan alarm E S2 FAN FLT 1110 MJ Calendar IC R W stop ERR CLCK IC 1111 MJ Calendar IC stop ERR CLCK IC 1112 M...

Page 283: ...art up error ERR xyy CRD ERR System Start 1313 xyy MN DISA OGM CPU runaway 1314 xyy MN DISA OGM lost ERR xyy OGM LOS 1315 Reserved 1316 xyy MN OPX power down ERR xyy OPX POW 1317 xyy MN OPX bell power down ERR xyy OPX POW 1318 xyy MN Digital trunk out of sync ERR xyy DTR SYC 1319 xyy MN Digital trunk RAI signal reception ERR xyy DTR RAI 1320 xyy MN Digital trunk AIS signal reception ERR xyy DTR AI...

Page 284: ... zz port number 1501 MN Free Block error 1502 MN Free Block error 1503 MN Free Block error 1504 MN Free Block error 1505 MN Free Block error 1506 MN Free Block error 1507 MN Free Block error 1508 MN Free Block error 1509 MN Free Block error mm error information location number 00 02 x shelf number 1 3 yy slot number 01 14 Error code Sub code Severity AUTOMATIC FAULT REPORT SMDR MESSAGE MAX 39 char...

Page 285: ...al instruction 4 The CPR software is terminated by executing infinite loop Countermeasures Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Does the trouble occur frequently Replace the CPU card Replace the TSW card Remove the LPR cards one by one Replace the Shelf Consult the Service Center End No OK OK OK OK Yes No change in condition...

Page 286: ...k link failure Countermeasures Note If the TSW clock malfunction occurs 1 Calling becomes impossible 2 Power Failure Transfer will be activated After confirming the TSW card con nection press the RESET button Is the trouble registered in the Error Log ls an Extension CO call possible Replace the TSW card Replace the Shelf End Yes No change in condition No Yes OK No ...

Page 287: ...he Basic Shelf or the trouble with the Power Supply System Backboard CPU card of the Shelf Countermeasures Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Did the above item 1 2 or 3 occur at the recorded time of the Error Log Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU card Replace the Shelf End Yes...

Page 288: ... with the Power Supply System Backboard CPU card of the shelf Countermeasures Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Did the above item 1 occur at the recorded time of the Error Log Is there a new error recorded in the Error Log when the RESET button is pressed Does the trouble occur frequently Replace the Power Supply Unit Re...

Page 289: ...pansion shelf 2 heat alarm Possible cause of the malfunction 1 The heat of the power supply of Basic shelf Expansion shelf 1 or Expansion shelf 2 exceeds the limit Countermeasures Note None Is CN17 A8pin on the Back Board 0 V Check the CPU board Confirm that 8 11 13 PIN of IC40 is 0 V Isn t CN8 on the Power unit dis connected No Yes ...

Page 290: ...e of the malfunction 1 The fan of Basic shelf Expansion shelf 1 or Expansion shelf 2 is out of order Countermeasures Note None Is the fan operating Is Back Board CN25 3pin 0 V Replace the fan Is Q4 collector 5 V Replace the fan or Q4 Is Q5 collector 0 V Replace the Q4 Check the CPU board Confirm that 2 4 6 PIN of IC 40 is 0 V Replace the Q5 No Yes Yes Yes No No No Yes ...

Page 291: ... Calendar IC of the CPU card failure Countermeasures Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Is the displayed time correct Confirm the time displayed on the PT Is the time counting up Set the time from PT maintenance terminal Is the time set correctly and count ing up correctly Replace the CPU card End No Yes Yes Yes No No ...

Page 292: ...ry on the CPU card 2 Defective CPU card Countermeasures Note 1 Consult the nearest service center 2 It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery After replacing lithium battery 1 turn on the POWER switch Is there a new related error mes sage in the Error Log Replace the CPU card 2 Enter the system data End No Yes ...

Page 293: ...Shelf Countermeasures Note It is desirable to store the system programming data on a floppy disk to facilitate accurate and rapid recovery considering the limited running time about 3 years of the backup battery in case the Power Failure continues for a long time Did the above item 1 or 2 occur at the recorded time of the Error Log Does the trouble occur frequently Replace the Power Supply Unit Re...

Page 294: ...er Supply System Backboard CPU card of the shelf Countermeasures Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Did the above item 1 occur at the recorded time of the Error Log Is there a new error message in the Error Log when the RESET button is pressed Does the trouble occur frequently Replace the Power Supply Unit Replace the CPU ...

Page 295: ...connected 2 RS 232C cable is defective 3 Printer is turned off including out of paper Countermeasures Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Do you use SMDR Check above item 1 2 3 Replace the CPU card End No Faulty Assign SMDR Connection to No by System Programming Yes No Problem ...

Page 296: ...s Note It is recommended to have a current copy of the program on disk to facilitate accurate and rapid recovery Enter card test command from the maintenance terminal Check the status of the associated card Replace the faulty LPR card Enter card test command from the maintenance terminal Replace the CPU card Enter card test command from the maintenance terminal Replace the Shelf End Enter INS In S...

Page 297: ... Manual 297 13 LPR ROM failure Error Code 1301 xyy LPR ROM failure x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of the malfunction 1 LPR ROM failure Countermeasures Note None Replace the ROM of faulty LPR card End ...

Page 298: ...allation Manual 14 LPR RAM failure Error Code 1302 xyy LPR RAM failure x 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of the malfunction 1 LPR RAM failure Countermeasures Note None Replace the faulty LPR card End ...

Page 299: ...and rapid recovery After confirming the TSW card con nection press the RESET button End Replace the Shelf Is there a new related message in the Error Log After replacing CPU card turn on the POWER switch TSW Faulty Yes No End Replace the Shelf After replacing CPU card turn the POWER switch LPR Faulty NG NG OK OK INS In Service After confirming the TSW card con nection enter the card INS In Service...

Page 300: ...yy 01 to 14 Slot number z Error type Possible cause of the malfunction 1 LPR modem failure Countermeasures Note Error Type 1 RMT card 1 Analog 300 bps NG 2 Analog 1200 bps NG 3 Digital 300 bps NG 4 Digital 1200 bps NG 2 ERMT card 1 Analog 33 6 kbps NG 2 Analog 1200 bps NG 3 Digital 33 6 kbps NG 4 Digital 1200 bps NG Replace the card End ...

Page 301: ... 1 to 3 Shelf number yy 01 to 14 Slot number Possible cause of the malfunction 1 Defective LPR RAM Countermeasures Note None Check the status of the related card Check the status of the card End Replace the LPR card Faulty Faulty INS In Service INS In Service Enter INS In Service command from the maintenance terminal ...

Page 302: ...ber Possible cause of the malfunction 1 LPR is reset Countermeasures Note None Check the status of the related card Check the status of the card End Replace the LPR card Faulty Faulty INS In Service INS In Service Enter INS In Service command from the maintenance terminal Enter INS In Service command from the maintenance terminal ...

Page 303: ...p error Download 1312 Card start up error System Start Possible cause of the malfunction 1 The PBX received start up error from the card Note None Check the status of the related card Check the status of the card End Replace the LPR card Faulty Faulty INS In Service INS In Service Enter INS In Service command from the maintenance terminal Enter INS In Service command from the maintenance terminal ...

Page 304: ...malfunction 1 Runaway of the OGM CPU of the DISA card Countermeasures Note None Is it possible to play the OGM through the telephone of the Operator or Manager Replace the DISA card End No Pass Faulty Yes After entering OUS Out of Service command enter the card test command from the mainte nance terminal Enter the card INS In Service com mand from the maintenance terminal ...

Page 305: ...n 1 Power failure or power off for long duration 6 to 7 days 2 Defective backup battery for DISA card 3 OGM was not recorded after the installation Countermeasures Note None After confirming the OGM record ing playback through the phone of Operator or Manager press the RESET button Is there a new related error mes sage in the Error Log Replace the DISA card End No Yes ...

Page 306: ...X Unit or bell 2 Defective OPX card Countermeasures Note None Check the port status of the related OPX card Check the port status of the related OPX card Check external OPX Power Unit Power Power cable Connector etc End No Faulty port Faulty port No change in condition INS status INS In Service status Replace the OPX card Power on the external OPX Power Unit and then enter INS In Service command f...

Page 307: ...wise the system will synchronize with the system internal clock Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with Check the CSU If not good replace it with a new one End OK OK OK NG NG Test Results NG Test Results OK NG OK Replace the T1 PRI23 card with a new one Confirm that the setting of Frame Sequ...

Page 308: ...lf number yy 01 to 14 Slot number Possible cause of the malfunction 1 T1 PRI23 card physical number xyy received the RAI Remote Alarm Indication signal sent from the Central Office Countermeasures Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with Note None ...

Page 309: ...herwise the system will synchronize with the system internal clock Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with Check t...

Page 310: ...orehand Otherwise the system will synchronize with the system internal clock Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected wi...

Page 311: ...stem will synchronize with the system internal clock Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Ask the T1 PRI23 carrier to check the line conditions Or check the equipment in other switching system which your T1 PRI23 lines are connected with Check the CSU If not ...

Page 312: ...nchronize with the system internal clock Confirm that the setting of Frame Sequence and Line Coding are matched with that of the leased lines If not change the setting of your KX TD500 and CSU Then check the clock mode Ask the T1 carrier to check the line conditions Or check the equipment in other switching system which your T1 lines are connected with Check the CSU If not good replace it with a n...

Page 313: ...umber Possible cause of the malfunction 1 Card fault occurred Countermeasures Note None Check the status of the related card Check the status of the card End Replace the LPR card Faulty Faulty INS In Service INS In Service Enter INS In Service command from the maintenance terminal Enter INS In Service command from the maintenance terminal ...

Page 314: ...e cause of the malfunction 1 The PBX synchronized with the port of VPS DPT or Doorphone TXXXXX Physical port no in vain 2 The jack of VPS DPT or Doorphone is unplugged Countermeasures Note None Check the cabling between Port and VPS DPT or Doorphone Reset the device VPS DPT or Doorphone connected to the port End No Faulty port Faulty port Replace the related card OK NG ...

Page 315: ...Memory 3 1504 Free Block error Memory 4 1505 Free Block error Memory 5 1506 Free Block error Memory 6 1507 Free Block error Memory 7 1508 Free Block error Internal error 1 1509 Free Block error Internal error 2 Possible cause of the malfunction 1 The internal memory was depleted Memory 1 7 Internal error 1 2 Countermeasures Note None Reset the system End ...

Page 316: ...d by Panasonic Communications Co Ltd PCC You may print out this manual solely for internal use with this model Except above you may not reproduce this manual in any form in whole or part without the prior written consent of PCC and its licensee See More Panasonic Manuals www voicesonic com Phone 877 289 2829 3DQDVRQLF 7HOHSKRQH 6 VWHPV ...

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