Recording an Emergency Greeting
An emergency greeting can be recorded as "Company Greeting 1" directly from the top menu. The emergency
greeting can be used in times such as when the company must be closed due to bad weather.
To record
1.
Log in to the Message Manager’s mailbox.
2.
9
3.
1
to change the message.
4.
1
to record a message.
5.
Record the greeting.
6.
1
to end recording.
7.
2
to accept.
•
This feature is not available when the "Quick Menu and Greeting Recording" setting is
disabled for the Message Manager’s mailbox. For more information, consult your System
Administrator.
•
Direct Service Access
If Direct Service Access is set in Mailbox Settings, you can access this feature directly by
dialling a specific Unified Messaging extension number from your extension. Automatic login
must be enabled to use Direct Service Access (refer to "Automatic log-in"). For details about
these Unified Messaging extension numbers, consult your System Administrator.
List of Prompts for VM and AA Service
There are over 1000 system prompts in the Unified Messaging system. These prompts can be customised by
re-recording them to change their content, or can be recorded in various languages. The maximum length of
a prompt is fixed at 6 minutes.
When recording prompts in other languages, most often it is not necessary to record all prompts contained in
the Unified Messaging system; recording over 1000 system prompts is a big undertaking. When a caller is
connected to AA service or VM service, most likely he or she will only hear a small selection of the following
prompts. Therefore, it is necessary only to record (or modify) the prompts that callers will hear.
Please change prompts to suit the application. For example, prompt no. 1211 could be re-recorded to
announce, "Thank you for calling ABCD Travel", instead of "Welcome to the Unified Messaging System".
It is possible to record the prompts you wish to modify on your computer in .wav format and upload them to
the Unified Messaging system. For more information, consult your System Administrator.
Prompts Common to VM and AA Services
Prompt No.
Modifiable Prompts
363
Good afternoon
364
Good evening
365
Good morning
1211
Welcome to the Unified Messaging System
973
To enter by name, press the hash sign and 1
974
To enter by name, press the pound sign and 1
294
User Manual
2.2.2 Message Manager Features
Summary of Contents for KX-NS1000
Page 12: ...12 User Manual Table of Contents...
Page 244: ...Table 1 Standard mode for RU model 244 User Manual 1 14 2 Using the Directories...
Page 245: ...Table 2 Option mode User Manual 245 1 14 2 Using the Directories...
Page 246: ...Table 2 Option mode for CE model 246 User Manual 1 14 2 Using the Directories...
Page 247: ...Table 2 Option mode for GR model User Manual 247 1 14 2 Using the Directories...
Page 248: ...Table 2 Option mode for RU model 248 User Manual 1 14 2 Using the Directories...
Page 256: ...256 User Manual 1 15 1 Cellular Phone Features...
Page 372: ...372 User Manual 5 5 1 PCMPR Software File Version 002 0xxxx...
Page 373: ...Index User Manual 373...
Page 381: ...User Manual 381 Notes...