Panasonic KX-FC231NZ Operating Instructions Manual Download

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13. Help

13 Help

Error Messages

13.1 Error messages –
Reports

If a problem occurs during fax transmission or
reception, one of the following messages will be
printed on the sending and journal reports (page
49).

COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)

A transmission or reception error occurred.
Try again or check with the other party.

COMMUNICATION ERROR
(Code: 43, 44)

A line problem occurred. Connect the
telephone line cord to a different jack and try
again.

An overseas transmission error occurred. Try
using the overseas mode (feature #23 on
page 68).

DOCUMENT JAMMED

The document is jammed. Remove the
jammed document (page 101).

ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)

A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.

JUNK FAX PROH. REJECT

The fax was rejected by the junk fax
prohibitor feature (page 57).

MEMORY FULL

The memory is full of received documents
due to a lack of recording paper, a lack of ink
film or a recording paper jam. Install paper
(page 19), install ink film (page 16) or clear
the jammed paper (page 98).

NO DOCUMENT

The document was not fed into the unit
properly. Re-insert it and try again.

OTHER FAX NOT RESPONDING

The other party’s fax machine is busy or has
run out of recording paper. Try again.

The other party’s fax machine rings too many
times. Send the fax manually (page 48).

The other party’s machine is not a fax
machine. Check with the other party.

The number you dialled is not in service.

PRESSED THE STOP KEY

L {

STOP

}

was pressed, and fax transmission

or reception was cancelled.

Fax transmission or reception was
successful.

FC235AL-PFQX2248ZA_en.book Page 87 Monday, June 20, 2005 2:19 PM

Summary of Contents for KX-FC231NZ

Page 1: ...ible with Caller ID and SMS SMS is for KX FC235AL only To use these features you must subscribe to the appropriate service of your service provider KX FC231NZ Compact Plain Paper Fax with Digital Cordless Phone Operating Instructions Model No KX FC235AL Be sure to use the telephone line cord included in this unit ...

Page 2: ...i Location of Controls How to use the operating instructions When following operating instructions always keep the front cover page next page open for easy reference to the buttons OPEN ...

Page 3: ...LLER ID B HOLD C PLAYBACK E COPY H LOCATOR C RECALL Q DIGITAL SP PHONE P MEMO F REDIAL R ERASE D MENU L SET I FAX START I MIC A START I GREETING CHECK O MUTE S STOP J GREETING REC M NAVIGATOR N VOLUME N A B C D E F G I K L M O P Q R S H J N B C F H J K A E D G I Buttons j OK Menu OK A k Phonebook B C Talk C Navigator D s Speakerphone E R Recall F R Redial Pause G ih Off Power H C T Clear Mute I IN...

Page 4: ...ne number Caution L Note that the images of copied or received documents will remain on the used ink film Use discretion when disposing of the used ink film L Do not rub or use an eraser on the printed side of recording paper as the print may smear L In the event of problems you should contact your equipment supplier in the first instance KX FC235AL L This equipment is designed for use on the Aust...

Page 5: ...CTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST NO 111 OR OTHER CALLS CAN BE MADE FROM THIS DEVICE DURING A MAINS POWER FAILURE IMPORTANT NOTICE Under power failure conditions this telephone may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Notice The grant of a Teleper...

Page 6: ...be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket In such cases a new socket will need to be installed Should the Permitted Attachment not operate when plugged into a socket it is either faulty or unsuitable for operation with your telephone service It should b...

Page 7: ...sion cords This can result in the risk of fire or electric shock 11 Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 12 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerou...

Page 8: ...sed electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed L Exercise care when handling the battery ies Do not allow conductive materials such as rings bracelets or keys to touch the battery ies otherwise a short circuit may cause the battery ies and or the conductive material to overheat and cause burns L Charge the battery ies provid...

Page 9: ... sunlight L Do not place heavy objects on top of the unit L The unit should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C or greater than 35 C base unit 40 C handset Damp basements should also be avoided Routine care L Wipe the outer surface of the unit with a soft cloth Do not use benzine thinner or any ab...

Page 10: ...er information 38 4 9 Storing caller information into the phonebook 39 4 10 Voice mail service for Australian users only 40 4 11 Call minder for New Zealand users only 40 5 SMS KX FC235AL only SMS 5 1 SMS Short Message Service 41 5 2 Turning SMS ON OFF 41 5 3 Changing SMS message centre numbers 41 5 4 Sending a message 42 5 5 Receiving a message 43 5 6 Guide to SMS settings 45 5 7 Available charac...

Page 11: ...n handsets Conference calls 83 11 6 Copying handset phonebook items 84 12 Useful Information Useful Information 12 1 Available character entries for the handset 85 13 Help Error Messages 13 1 Error messages Reports 87 13 2 Error messages Base unit display 88 Troubleshooting 13 3 When a function does not work check here 90 Jams 13 4 Recording paper jams 98 13 5 Document jams sending 101 Cleaning 13...

Page 12: ...sportation of the unit No Item Quantity Notes 1 Power cord 1 2 Telephone line cord 1 For Australian users Australian type plug For New Zealand users New Zealand BT type plug 3 Paper tray 1 4 Starter ink film 10 metres long 1 prints about 28 A4 sized pages 1 5 Handset 1 6 Rechargeable batteries 2 AAA R03 size 7 Handset cover 1 8 Operating instructions 1 9 Quick installation guide 1 1 2 3 4 For Aust...

Page 13: ...ment of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services Important Notice Under power failure conditions this telephone may not operate Pl...

Page 14: ...session L To erase a character number page 27 Press and hold to erase all characters numbers K HELP L To print helpful information for quick reference page 23 L MENU L To initiate or exit programming M GREETING REC L To record a greeting message page 61 N NAVIGATOR VOLUME L To adjust volume page 24 L To search for a stored item page 34 50 L To select features or feature settings during programming...

Page 15: ...lephone services or for transferring extension calls G R Redial Pause L To redial one of the last 10 numbers dialled from the handset page 29 L To insert a pause during dialling H ih Off Power L To turn power ON OFF page 23 L To hang up page 29 31 L To stop an operation or programming session L To exit programming I C T Clear Mute L To erase a character number page 32 Press and hold to erase all c...

Page 16: ... no power on base unit k Handset is on an outside call o Call bar is ON page 77 5 Battery strength page 22 VE Voice enhancer is set to high or low tone page 29 N Night mode is ON page 75 X Key lock is ON page 30 2 Handset number The left icon shows handset 2 example page 76 2 Base unit number The left icon shows base unit 2 example page 76 F New SMS message received SMS users only page 43 KX FC235...

Page 17: ...the shipping tape 2 1 Microphone 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Antenna 9 Front cover j Document entrance k Document exit l Speaker m Green button Back cover release button n Back cover j 9 2 6 5 4 8 7 3 l k 1 n m 1 Speaker 2 Receiver 3 Microphone 1 2 3 2 1 ...

Page 18: ... up the centre part 2 Release the back cover by pushing the green button 1 L You can also release the back cover by pushing in the green lever 2 3 Open the back cover 4 Insert the front ink film roll by inserting its blue gear into the left slot of the unit 1 Insert the rear ink film roll by inserting its white gear into the left slot of the unit 2 L The ink film is safe to touch and will not rub ...

Page 19: ...The ink film is wrapped around the blue core 3 at least once Incorrect L The ink film is not wrapped around the blue core 4 L The ink film is reversed L The ink film is slack or creased 6 Close the back cover securely by pushing down on the notched area at both ends 1 7 Close the front cover securely 1 2 Tight 1 turn 3 4 1 ...

Page 20: ...unit or degradation of print quality which may occur from the use of non Panasonic replacement film 1 Open the covers see steps 1 to 3 on page 16 2 Remove the used core 1 and used ink film 2 3 Remove the stoppers 1 and tags 2 from the new ink film 3 4 Insert the ink film and close the covers see steps 4 to 7 on page 16 2 2 Paper tray Insert the tabs on the paper tray 1 into the slots on the back o...

Page 21: ...efer to page 106 for information on recording paper 1 Pull the tension plate forward 1 2 Fan the paper to prevent paper jams 3 Insert the paper print side down 1 4 Push the tension plate back 1 L If the paper is not inserted correctly readjust the paper or the paper may jam 1 Correct Incorrect 1 1 ...

Page 22: ...be replaced We recommend the use of Panasonic batteries See page 11 for accessory information Important L Use only rechargeable batteries If you install non rechargeable batteries and start charging the batteries may leak electrolyte and damage the phone L Do not mix old and new batteries 1 Press the notch on the handset cover firmly and slide it in the direction of the arrow 2 Remove the old batt...

Page 23: ...sure to use the telephone line cord included in this unit L Do not extend the telephone line cord L This unit is not designed to be used with rotary pulse dialling services Note L If any other device is connected to the same telephone line this unit may disturb the network condition of the device L If you use the unit with a computer and your internet provider instructs you to install a filter ple...

Page 24: ...urned OFF it will be turned ON automatically when it is placed on the base unit L If 7 flashes when you lift the handset off the base unit charge the batteries at least 15 minutes Battery life After your Panasonic batteries are fully charged you can expect approximately the following performance Ni MH Batteries typical 700 mAh Note L Actual battery performance depends on a combination of how often...

Page 25: ... quick reference BASIC SETTINGS How to set the date time your logo and fax number FEATURE LIST How to program the features PHONEBOOK How to store names and numbers in the base unit phonebook and how to dial them TAM OPERATION How to use the telephone answering machine FAX RECEIVING How to set the base unit to receive faxes COPIER How to use the copier function REPORTS List of available reports 1 P...

Page 26: ...iver volume While using C or INT press e or v Speaker volume While using s press e or v 3 6 Adjusting base unit volume Ringer volume While the unit is idle press A or B L If any documents are in the document entrance you cannot adjust the volume Confirm that there are no documents in the entrance To turn the ringer OFF 1 Press B repeatedly to display RINGER OFF OK 2 Press SET L When a call is rece...

Page 27: ...t Handset Setup then press 3 Select Time Settings then press 4 Select Set Date Time then press L The cursor will appear on the display 5 Enter the current date month year by selecting 2 digits for each Example 10 August 2005 Press 1 0 0 8 0 5 6 Enter the current hour minute by selecting 2 digits for each Press repeatedly to select AM PM or 24 hour time entry Example 3 15 PM 12 hour time entry 1 Pr...

Page 28: ...M D 10 M 08 Y 05 TIME 03 15PM 6 Press SET L The next feature will be displayed 7 Press MENU To correct a mistake Press or to move the cursor to the incorrect number and make the correction 3 8 Your logo Your logo will be printed on the top of each page sent from your unit The logo can be your name or the name of your company 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press or repeatedly to display the...

Page 29: ...ou want to delete and press STOP L To erase all characters press and hold STOP To insert a character 1 Press or to move the cursor to the position to the right of where you want to insert the character 2 Press MUTE to insert a space and enter the character To select characters using A or B Instead of pressing the dial keys you can select characters using A or B 1 Press B repeatedly to display the ...

Page 30: ...20 digits Example NO 1234567 5 Press SET L The next feature will be displayed 6 Press MENU Note L The button enters a and the button enters a space Example 64 9 1234567 Press 6 4 9 1 2 3 4 5 6 7 L To enter a hyphen in a telephone number press RECALL To correct a mistake Press or to move the cursor to the incorrect number and make the correction To delete a number Press or to move the cursor to the...

Page 31: ...exit the list press ih 3 Press C or s L If s is pressed the unit will redial automatically if the other party s line is engaged To edit a number in the redial list before calling it 1 Press R 2 Press e or v repeatedly to select the desired number then press j OK 3 Select Edit and Call then press 4 Press or to move the cursor then edit the number L Place the cursor on the number you wish to erase t...

Page 32: ...ck OFF press j OK for about 2 seconds Note L Key lock is turned OFF when the handset is turned OFF 4 1 2 With the base unit 1 Press DIGITAL SP PHONE 2 Dial the telephone number 3 When finished talking press DIGITAL SP PHONE Speakerphone operation For best performance please note the following Use the speakerphone in a quiet environment Speak alternately with the caller If you or the other party ha...

Page 33: ...r phonebook items by name or category When the system has additional handsets page 81 each handset can have its own phonebook You can copy phonebook items between two handsets page 84 L The base unit has its own individual phonebook page 34 4 3 1 Storing phonebook items 1 Press k then press j OK 2 Select New Entry then press 3 Enter the name up to 16 characters see page 85 for character entry then...

Page 34: ...atically To search for a name by first character index search 1 Press k then press R 2 Select Index Search then press 3 Select the character entry mode that contains the character you are searching for and press 4 Press the dial key 0 to 9 which contains the character you are searching for page 85 L Press the same dial key repeatedly to display the first item corresponding to each letter located o...

Page 35: ... the dial key is already used as a one touch dial key is displayed next to the dial key number If you select this dial key Overwrite is displayed You can overwrite the previous assignment if necessary L If you do not wish to overwrite select Go Back 6 Select Save then press 7 Press ih To make a call using a one touch dial key 1 Press and hold the desired one touch dial key 1 to 9 L You can view ot...

Page 36: ...s and hold STOP 4 4 2 Making a phone call using the phonebook Before using this feature store the desired names and telephone numbers in the base unit phonebook page 34 1 Press 2 Press A or B repeatedly to display the desired item 3 Press DIGITAL SP PHONE L The base unit will start dialling automatically To search for a name by initial Example LISA 1 Press 2 Press A or B to initiate the phonebook ...

Page 37: ...ers in the shorter extension number format used within your company Caller information will not be presented on incoming fax calls if Telecom FaxAbility is used 4 5 1 How Caller ID is displayed When an outside call is received the calling party s telephone number or name will be displayed You then have the option of whether or not to answer the call The unit will automatically store caller informa...

Page 38: ...esired category page 32 When a call is received from a caller assigned to a category the category s ring tone you select is used Changing category ring tones You can select a ring tone for each category If you select Ext Ringtone the unit will use the external ring tone you set on page 75 when calls from this category are received The default setting is Ext Ringtone 1 Press k then press j OK 2 Sel...

Page 39: ...ng automatically To stop viewing Press ih after step 3 4 6 2 With the base unit The display will show the number of new calls in standby mode Example 10 CALLS 10 59 1 Press CALLER ID 2 Press B to search from the most recently received caller information L If you press A the display order will be reversed 3 Press DIGITAL SP PHONE to return the call L The unit will start dialling automatically L To ...

Page 40: ...ont of the telephone number press the desired dial key 0 to 9 L You can also initiate the editing mode by pressing 5 Press DIGITAL SP PHONE to call back the edited number L The unit will start dialling automatically L To send a fax insert the document FACE DOWN and press FAX START To correct a mistake 1 Press or to move the cursor to the incorrect number 2 Press STOP to delete the number 3 Enter t...

Page 41: ...lstra Optus Telecom New Zealand and TelstraClear do not currently send caller name information 4 9 1 Into the handset phonebook 1 Press j OK 2 Select Caller List then press 3 Press e or v repeatedly to display the desired item then press j OK 4 Select Add Phonebook then press 5 Enter the name up to 16 characters see page 85 for character entry then press j OK 6 Enter the telephone number up to 24 ...

Page 42: ... Note L For more information on using the unit s answering system and your service provider s voice mail service see page 63 4 11 Call minder for New Zealand users only Call minder is an automatic answering service offered by your service provider If you subscribe to this service your service provider s call minder system can answer calls for you when you are unavailable to answer the phone or whe...

Page 43: ...ations 5 2 1 With the handset 1 Press j OK 2 Select SMS then press 3 Select Public then press 4 Select Settings then press 5 Enter 0000 default base unit PIN L If you changed the PIN enter it page 80 6 Select SMS On Off then press 7 Select On or Off default then press 8 Press ih 5 2 2 With the base unit 1 Press MENU 2 Press then 5 3 3 Press A or B repeatedly to select ON or OFF default 4 Press SET...

Page 44: ...ress j OK 6 Enter the destination telephone number Manually Enter the number up to 20 digits Using the handset phonebook 1 Press k 2 Press e or v repeatedly to display the desired item L You can also find an item using one of the search methods on page 32 3 Press j OK Using the Caller ID list 1 Press e or v repeatedly to select the party 2 Press j OK Using the redial list 1 Press R repeatedly to s...

Page 45: ...nd the message to a different destination number erase the displayed number by pressing C T then continue from step 6 5 4 1 Writing and sending a new message page 42 5 4 3 Editing a saved message 1 Press j OK 2 Select SMS then press 3 To access the public mailbox Select Public then press To access a private mailbox Select the desired mailbox press then enter its password 4 Select Send List then pr...

Page 46: ...umber As a result sender names stored in the handset phonebook may not be displayed 5 5 2 Replying to a message 1 While reading a received message press j OK 2 Select Reply then press 3 Enter a message page 46 then press j OK 4 Edit the destination telephone number and or press j OK 5 Continue from step 9 5 4 1 Writing and sending a new message page 42 Editing forwarding a message 1 While reading ...

Page 47: ...s 4 Select Settings then press 5 Enter 0000 default base unit PIN L If you changed the PIN enter it page 80 6 Select Private Mailbox then press 7 Select the desired mailbox name then press 2 times 8 Enter the mailbox s 4 digit password 9 Edit the mailbox name up to 5 characters see page 46 for character entry then press j OK L To erase the mailbox press and hold C T press j OK select Yes press the...

Page 48: ...itch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key This is not necessary when entering text in LetterWise mode 5 7 1 Character entry modes Several character entry modes are available When the handset displays the character entry screen press k then select a character entry mode ...

Page 49: ...5 SMS KX FC235AL only 47 Numeric entry table 0 9 Greek character table M Extended character table N L The following are used for both uppercase and lowercase ...

Page 50: ...as a compatible fax machine PHOTO For documents containing photographs shaded drawings etc L Using the FINE SUPER FINE and PHOTO settings will increase transmission time L If the resolution setting is changed during feeding it will be effective from the next page To redial the last number 1 Press REDIAL 2 Press FAX START L If the line is busy the unit will automatically redial the number up to 2 t...

Page 51: ...t faxes To print manually see page 105 To print automatically after every 30 new fax transmissions and receptions make sure feature 22 is activated page 68 For an explanation of error messages see page 87 6 2 Documents you can send Minimum document size Maximum document size Effective scanning area L Shaded area will be scanned Document weight L Single sheet 45 g m2 to 90 g m2 L Multiple sheets 60...

Page 52: ...g by turning ON the connecting tone feature feature 76 on page 70 6 4 Broadcast transmission By storing base unit phonebook items page 34 into the broadcast memory you can send the same document to multiple parties up to 20 Your programmed items will remain in the broadcast memory allowing frequent re use L Keep the front cover page open for button locations 6 4 1 Programming items into the broadc...

Page 53: ...t will automatically print a report Broadcast sending report Note L If you select FINE SUPER FINE or PHOTO resolution the number of pages that the unit can send will decrease L If the document exceeds the memory capacity sending will be cancelled L If a party is busy or does not answer it will be skipped and redialled later up to 2 times To send the same document to a one time group of parties You...

Page 54: ...ANSWER repeatedly Note L Make sure feature 77 is set to TAM FAX beforehand page 70 L Do not connect an answering machine to the same telephone line If connected set the automatic answer feature to OFF by pressing AUTO ANSWER repeatedly How phone calls and faxes are received If the call is a phone call the fax machine will record the caller s message automatically If a fax calling tone is detected ...

Page 55: ...ant to answer calls by yourself If a fax call is received you must receive the fax manually Setup Set the fax machine to TEL mode page 54 by pressing AUTO ANSWER repeatedly How to receive phone calls and faxes You have to answer all calls manually To receive a fax press FAX START FAX START ...

Page 56: ...swer the call 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press j OK 3 Select Fax Start then press 4 Press ih or place the handset on the base unit How to receive phone calls and faxes with an extension telephone If you have another telephone connected to the same line extension telephone you can use the extension telephone to receive faxes 1 Wh...

Page 57: ...it reduces the size of the received document to 92 when printing See feature 36 on page 69 for details Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call Inform the caller of the following procedure beforehand 1 The caller calls your unit L The answering machine will answer the call 2 The caller can leave a messa...

Page 58: ... changed feature 06 on page 67 L By default the unit reduces the size of the received document to 92 when printing See feature 36 on page 69 for details 6 10 Receive polling retrieving a fax placed on another fax machine This feature allows you to retrieve a document from another compatible fax machine Therefore you pay for the call Make sure that no documents are fed into your unit and that the o...

Page 59: ... to display JUNK LIST SET 3 Press SET 4 Press A or B repeatedly to display the party you wish to prevent fax reception from 5 Press SET L To program other parties repeat steps 4 to 5 6 Press STOP to exit the program Note L If there is no space to store new items LIST FULL is displayed in step 3 or step 5 Erase unnecessary items To display the junk fax prohibitor list 1 Press MENU repeatedly to dis...

Page 60: ... service is called Fax Stream Duet In New Zealand this service is called FaxAbility The Distinctive Ring service gives you an additional phone number on a single telephone line with a different ringing pattern When you wish to use the additional phone number as a facsimile telephone number set the ring pattern detection feature to ON When the unit detects a call matching the Distinctive Ring patte...

Page 61: ...n you want to copy the document then remove it for other uses To use this feature activate feature 34 page 68 beforehand The default setting is OFF L The document will be fed into the unit and scanned into memory The unit will then print the data If the document exceeds the memory capacity copying of the exceeded document will be cancelled and this feature will be turned OFF automatically However ...

Page 62: ... 2 times to display COLLATE OFF 4 Press A or B repeatedly to display COLLATE ON 5 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies If memory becomes full while storing the unit will only print out the stored pages L After copying the collating feature will turn OFF automatically L If the unit has run o...

Page 63: ...rding press STOP L The unit will repeat your message Note L You can change the maximum TAM FAX greeting message recording time to 60 seconds feature 54 on page 70 If you change the setting to 60 seconds we recommend that you tell the caller in your TAM FAX greeting message to press 9 before starting fax transmission If you change the setting from 60 seconds to 16 seconds your TAM FAX greeting mess...

Page 64: ...ithin 5 seconds of the beginning of the message the previous message will be played L To play back a specific message press or and search for the message you want to listen to To skip a message Press to play the next message To stop playback temporarily Press STOP L If you press PLAYBACK within 1 minute the unit will resume playing the rest of the messages Voice time day stamp During playback the ...

Page 65: ... To use this unit s answering system rather than the voice mail Call minder service provided by your service provider please consult your service provider to deactivate your voice mail Call minder service If your service provider cannot do this set the ring setting in TAM FAX mode feature 06 on page 67 so that this unit s answering system answers calls before the service provider s voice mail Call...

Page 66: ...after playing back the recorded messages Erase any unnecessary messages 9 4 2 Remote operation using remote commands 1 Repeat During playback L The current message is repeated L If pressed within 5 seconds of playback the previous message will be played 2 Skip During playback L The current message is skipped The next message is played 4 New message playback L New messages are played back 5 All mes...

Page 67: ...wer setting will be turned ON The receiving mode will be set to TAM FAX or FAX ONLY mode depending on the setting of feature 77 page 70 3 Hang up the handset Recording a marker message After playing back the messages you can leave an additional message 1 Wait for 3 beeps indicating the end of the remote operation 2 Hear 1 beep 3 Wait about 10 seconds 4 Hear the voice guide or hear 1 beep 5 Leave a...

Page 68: ...4 Select the feature you wish to program Press or repeatedly to display the desired feature L The current setting of the feature will be displayed 5 Press A or B repeatedly to display the desired setting L This step may be slightly different depending on the feature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit programming press MENU at any time To ...

Page 69: ...3 4 5 6 7 8 or 9 Note L Set feature 77 to FAX ONLY page 70 beforehand Code 06 Changing the ring setting in TAM FAX mode TAM RING COUNT RINGS 2 To change the number of rings before the unit answers a call in TAM FAX mode You can select 2 default 3 4 5 6 7 8 9 TOLL SAVER or RINGER OFF See page 55 for details Note L Set feature 77 to TAM FAX page 70 beforehand Code 10 Changing the maximum recording t...

Page 70: ... page 48 3 Press MENU 4 Press then 2 5 5 Press A or B repeatedly to select ON 6 Press SET 7 Enter the fax number 8 Press SET 9 Enter the transmission start time L If you select 12 hour time entry when you set the date and time page 26 press repeatedly to select AM or PM L If you selected 24 hour time entry when you set the date and time page 26 the time is set using 24 hour time entry 10 Press SET...

Page 71: ...unit beeps slowly until you listen to the recorded messages ON You will be alerted to new messages by a beeping sound OFF default Deactivates this feature Code 43 Setting the recording time alert REC TIME ALERT OFF To alert you with beeps when there is less than 60 seconds of remaining recording time The slow beeps will continue until you erase the recorded messages page 62 ON You will be alerted ...

Page 72: ...iving fax machines are ECM compatible ON default If there is an error during fax transmission reception the fax machine will support the communication OFF Deactivates this feature Note L You cannot change the setting when received documents are in memory Code 76 Setting the connecting tone CONNECTING TONE ON If you often have trouble when sending faxes this feature allows you to hear connecting to...

Page 73: ... your fax number using the dial keypad See page 28 for details 0 4 Sending report 1 ON 2 OFF 3 ERROR default 0 6 FAX ring count 2 2 default 3 3 4 4 5 5 6 6 7 7 8 8 9 9 0 6 TAM ring count 0 RINGER OFF 1 TOLL SAVER 2 2 default 3 3 4 4 5 5 6 6 7 7 8 8 9 9 1 0 Message recording time 0 VOX default 1 1 MIN 2 2 MIN 3 3 MIN 4 4 MIN 5 5 MIN 6 6 MIN 7 7 MIN 8 8 MIN 9 9 MIN 1 1 Remote operation ID 1 ON defau...

Page 74: ...ception alert 1 ON default 2 OFF 4 6 Friendly reception 1 ON default 2 OFF 4 7 Voice guidance 1 ON default 2 OFF 5 3 SMS KX FC235AL only 1 ON 2 OFF default 5 4 Greeting recording time 1 16s default 2 60s 5 8 Scan contrast 1 NORMAL default 2 LIGHT 3 DARKER 6 7 Incoming message monitor 1 ON default 2 OFF 6 8 ECM selection 1 ON default 2 OFF 7 6 Connecting tone 1 ON default 2 OFF 7 7 Auto answer 1 FA...

Page 75: ...elect Category page 76 Display Setup Standby Display Off page 76 Select Language English page 76 Contrast Level 3 page 77 Call Options Call Bar page 77 Auto Talk Off page 77 Registration Register H set page 81 Select Base Auto page 81 Other Options Handset PIN 0000 page 77 LetterWise KX FC235AL only English page 77 Keytones On page 77 Reset Handset page 77 Menu Sub menu Sub menu 2 Default setting ...

Page 76: ... 3 menu items can be displayed at a time To select a menu item not shown on the current page scroll up or down by pressing the navigator key e or v respectively For KX FC231NZ the default settings are as following 1 600 msec 2 111 911 and 999 ...

Page 77: ...arm sounds 10 5 3 Ringer options Changing ring tones You can choose the ring tone used by the handset Ext Ringtone Selects the ring tone for outside calls Int Ringtone Selects the ring tone for intercom calls 1 Press j OK 2 Select Handset Setup then press 3 Select Ringer Setup then press 4 Select the desired item then press 5 Select the desired ring tone then press 6 Press ih Note L If you select ...

Page 78: ...e recommend you select 30 sec This is because the base unit detects an incoming call prior to handset Selecting categories to bypass night mode 1 Press j OK 2 Select Handset Setup then press 3 Select Ringer Setup then press 4 Select Night Mode then press 5 Select Select Category then press 6 Press the desired category numbers then press j OK L The selected category number will flash L To cancel a ...

Page 79: ... changing certain settings The default PIN is 0000 Important L If you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN consult your nearest Panasonic service centre 1 Press j OK 2 Select Handset Setup then press 3 Select Other Options then press 4 Select Handset PIN then press 5 Enter the current 4 digit handset PIN 6 Enter the new 4 di...

Page 80: ...ing the recall time Change the recall time of the handset if necessary depending on the requirements of your service provider or PBX 1 Press j OK 2 Select Base Unit Setup then press 3 Enter 0000 default base unit PIN L If you changed the PIN enter it page 80 4 Select Call Options then press 5 Select Recall then press 6 Select the desired setting then press 7 Press ih Setting pause length Change th...

Page 81: ...a Code then press 7 Select an area code location 1 4 then press L If the location already contains an area code the code is displayed 8 Enter an area code 5 digits max then press j OK 9 Press ih Note L The use of this feature can prevent a National Call from being dialled E g in the case of the South Island the 03 will be omitted and will therefore prevent a National Call to other areas of the Sou...

Page 82: ...ect Other Options then press 5 Select Base Unit PIN then press 6 Enter the new 4 digit base unit PIN then press j OK 7 Press ih Resetting handset programming that uses the base unit PIN Handset programming that uses the base unit PIN will be reset page 73 1 Press j OK 2 Select Base Unit Setup then press 3 Enter 0000 default base unit PIN L If you changed the PIN enter it page 80 4 Select Other Opt...

Page 83: ... The registration tone continues to sound With the handset still on the base unit wait until a confirmation tone sounds and w stops flashing Note L If an error tone sounds or if w is still flashing register the handset manually L If all registered handsets start ringing in step 2 press LOCATOR to stop Start again from step 1 L Charge the batteries of your additional handset for about 7 hours befor...

Page 84: ... you want to cancel by pressing the desired base unit number L The selected base unit number s will flash L To cancel a selected base unit number press the number again The number will stop flashing 8 Press j OK 9 Select Yes then press 10 Press ih Note L To register the handset to another base unit or to the same base unit again see manual registration on page 81 11 2 6 Increasing the range of the...

Page 85: ...r page open for button locations Example When handset 1 transfers a call to handset 2 1 Handset 1 During an outside call press INT and 2 desired handset number L The outside call will be put on hold L If there is no answer press INT or C to return to the outside call 2 Handset 2 Press INT C or s to answer L Handset 2 can talk with handset 1 3 Handset 1 To complete the call transfer press ih To est...

Page 86: ...o 4 To continue copying another item select Yes then press Find the desired item then press L To finish copying select No then press 5 Press ih Copying all stored items 1 Press k then press j OK 2 Select Copy All then press 3 Enter the handset number you wish to send the items to L When all items have been copied Completed is displayed 4 Press ih Note L If the other handset the receiver is not in ...

Page 87: ...cters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key This is not necessary when entering text in LetterWise mode 12 1 1 Character entry modes Several character entry modes are available When the handset displays the character entry screen press k then s...

Page 88: ... Greek character table M Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P ...

Page 89: ... of a problem with the other party s fax machine Check with the other party JUNK FAX PROH REJECT L The fax was rejected by the junk fax prohibitor feature page 57 MEMORY FULL L The memory is full of received documents due to a lack of recording paper a lack of ink film or a recording paper jam Install paper page 19 install ink film page 16 or clear the jammed paper page 98 NO DOCUMENT L The docume...

Page 90: ...ll paper page 19 and press START to clear the message L The recording paper has jammed near the recording paper entrance Clear the jammed paper page 98 and press START to clear the message COVER OPEN L The back cover is open Close it FAX IN MEMORY L The unit has a document in memory See the other displayed message instructions to print out the document For fax memory capacity see page 106 FAX MEMO...

Page 91: ... A recording paper jam occurred Clear the jammed paper page 98 PLEASE WAIT L The unit is checking that there is no slack or crease on the ink film Wait for a moment while the check is completed PHONEBOOK FULL L There is no space to store new items in the base unit phonebook Erase unnecessary items page 34 POLLING ERROR L The other party s fax machine does not support polling Check with the other p...

Page 92: ...inserted L The paper is inserted halfway Insert it correctly page 19 and press START to clear the message The other party complains they only hear a fax tone and cannot talk L FAX ONLY mode is set Tell the other party the number is only used for faxes L Change the receiving mode to TAM FAX mode page 55 or TEL mode page 54 The REDIAL PAUSE button does not function properly L If this button is press...

Page 93: ...nstalled correctly page 20 L Fully charge the batteries page 22 L Clean the charge contacts and charge again page 22 L Turn the handset power OFF then ON page 23 L Check that the power cord is connected properly L The handset has not been registered to the base unit Register the handset page 81 L Re install the batteries page 20 and fully charge them The handset display is blank L The handset is n...

Page 94: ... as antenna and mobile phones The handset stops working while being used L Disconnect the power cord and turn OFF the handset to reset the unit Connect the power cord turn ON the handset and try again While storing an item in the phonebook or assigning a one touch dial the handset starts to ring L To answer a call press C or s Storing will be cancelled Store the name and number again I cannot redi...

Page 95: ...feature OFF and send the fax again I cannot send a fax overseas L Use the overseas transmission mode of feature 23 page 68 L Add two pauses at the end of the telephone number or dial manually The other party complains that letters on their received document are distorted or not clear L If your line has special telephone services such as call waiting the service may have been activated during fax t...

Page 96: ...er L If documents can be copied properly the unit is working normally The other party may have sent a faint document or there may be something wrong with the other party s machine Ask them to send a clearer copy of the document or to check their fax machine The other party complains that they cannot send a document L The receiving mode is set to TEL mode Receive the document manually page 53 or ch...

Page 97: ...ommending which side to print on Try turning the paper over L You may have used paper with a cotton and or fibre content that is over 20 such as letterhead or resume paper L The thermal head is dirty Clean it page 103 Problem Cause Solution The answering machine is turned ON but caller messages are not recorded L The message memory is full Erase unnecessary messages page 62 I cannot retrieve recor...

Page 98: ...ission was interrupted Wait until the message has been sent before using other telephone functions L SMS message memory is full Erase unnecessary message in the receive and send lists page 43 44 FD is displayed L The unit could not connect to the SMS message centre Confirm that the correct SMS message centre numbers are stored page 41 Confirm that SMS is turned ON page 41 FE is displayed L An erro...

Page 99: ...the document from being sent at the set time the document will be sent after power is restored L If any fax documents are stored in the memory they will be lost When power is restored a power down report will be printed stating which documents in memory have been erased Note for Australian users L Panasonic Australia operates a toll free Customer Care Centre Please visit the website for assistance...

Page 100: ...e base unit display will show the following PAPER JAMMED 1 Open the front cover by pulling up the centre part 2 Release the back cover by pushing the green button 1 L You can also release the back cover by pushing in the green lever 2 3 Open the back cover 4 Remove the jammed recording paper 1 2 1 1 ...

Page 101: ... ink film is wrapped around the blue core 3 at least once Incorrect L The ink film is not wrapped around the blue core 4 L The ink film is reversed L The ink film is slack or creased 6 Close the back cover securely by pushing down on the notched area at both ends 1 7 Close the front cover securely 1 2 Tight 1 turn 3 4 1 ...

Page 102: ... the tension plate back 13 4 2 When the recording paper was not fed into the unit properly The base unit display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate forward 1 and insert the paper Push the tension plate back then press START to clear the message 1 1 START ...

Page 103: ...ent jams sending 1 Open the front cover by pulling up the centre part Remove the jammed document carefully 1 2 Close the front cover securely Note L Do not pull out the jammed paper forcibly before opening the front cover 1 ...

Page 104: ...power cord and the telephone line cord 2 Open the front cover by pulling up the centre part 3 Clean the document feeder rollers 1 and rubber flap 2 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Clean the scanner glass 3 with a soft dry cloth Caution L Do not use paper products such as paper towels or tissues 4 Close the front cover securely 5 Connect the po...

Page 105: ...e thermal head Clean the thermal head to remove the dust 1 Disconnect the power cord and the telephone line cord 2 Open the front cover by pulling up the centre part 3 Release the back cover by pushing the green button 1 L You can also release the back cover by pushing in the green lever 2 4 Open the back cover 5 Remove the ink film 1 2 1 1 ...

Page 106: ...lcohol and let it dry thoroughly Caution L To prevent a malfunction due to static electricity do not use a dry cloth and do not touch the thermal head directly 7 Reinstall the ink film and close the covers see steps 4 to 7 on page 16 8 Connect the power cord and the telephone line cord 1 ...

Page 107: ...r every 30 fax communications feature 22 on page 68 PRINTER TEST allows you to check the print quality of your unit If the test print has a smudge or blurred points or lines clean the thermal head page 103 BROADCAST LIST provides you with names and numbers which are stored in the broadcast memory page 50 CALLER ID LIST keeps records of the last 30 different callers of the base unit after subscribi...

Page 108: ...0 60 Hz Fax memory capacity 3 Approx 25 pages of memory transmission Approx 28 pages of memory reception Based on the ITU T No 1 Test Chart in standard resolution without using the Error Correction Mode Voice memory capacity 4 Approx 18 minutes of recording time including greeting messages Copy memory capacity Approx 10 pages Based on the ITU T No 1 Test Chart in fine resolution 1 Transmission spe...

Page 109: ...inting L Do not use paper printed from this unit for double sided printing with other copiers or printers This may cause a paper jam L To avoid curling do not open paper packs until you are ready to use the paper Store unused paper in the original packaging in a cool and dry location 14 2 2 Handset Note L Design and specifications are subject to change without notice L The pictures and illustratio...

Page 110: ...ced features 68 Alarm 75 Auto answer setting 70 Auto talk feature 31 77 B Base unit Additional base units 81 Cancelling 82 PIN 80 Selecting 81 Base unit phonebook Editing 34 Erasing 34 Making a phone call 34 Sending faxes 50 Storing 34 Basic features 67 Battery Charge 22 Installation 20 Life 22 Replacement 20 Broadcast transmission 50 Button description Base unit 12 Handset 13 C Call bar 77 Caller...

Page 111: ...se length 78 Phonebook Base unit 34 Handset 31 PIN 77 80 Polling 56 Power failure 97 Power ON OFF Handset 23 Programming Base unit programming 66 Handset programming 73 Q Quick scan 48 59 68 R Recall 78 Receiving faxes Automatically 55 Manually 54 Receiving reduction 69 Recording Greeting message 61 Memo message 62 Recording paper 19 106 Recording time alert 69 Recording time for TAM FAX greeting ...

Page 112: ...49 67 SMS feature KX FC235AL only 41 Storing Broadcast 50 One touch dial 33 Phonebook 31 34 T TAM FAX mode 52 55 TEL mode 53 54 Toll saver 55 Transferring calls 83 V Voice enhancer 29 Voice guidance 69 Voice mail 40 Voice time day stamp 62 Volume Base unit 24 Handset 24 ...

Page 113: ...111 Notes ...

Page 114: ...ommunications Malaysia Sdn Bhd PLO No 1 Kawasan Perindustrian Senai KB No 104 81400 Senai Negeri Johor Darul Ta zim Malaysia Global web site http www panasonic co jp global Copyright L This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communica...

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Panasonic KX-FC231NZ, Operating Instructions Manual

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