- 234 -
With a PC
Problem
Check points
When connected by the
USB cable, this unit is not
detected by the PC.
≥
After re-inserting the SD card into the unit, reconnect the
supplied USB cable.
≥
Select another USB terminal on the PC.
≥
Check the operating environment. (
)
≥
Connect the supplied USB cable again after restarting the PC
and turning on this unit again.
When the USB cable is
disconnected, an error
message will appear on
the PC.
≥
To disconnect the USB cable safely, double-click the
icon in the task tray and follow the instructions on the screen.
Cannot see the PDF
operating instructions for
HD Writer AE 5.2.
≥
You will need Adobe Acrobat Reader 5.0 or later or Adobe
Reader 7.0 or later to read the PDF operating instructions for
HD Writer AE 5.2.
About the Wi-Fi function
[WX970] series/[VX870] series/[V770] series
Problem
Check points
Cannot connect to
wireless access point or
smartphone.
≥
Read page
if the Wi-Fi connection cannot be established.
Cannot operate from
smartphone using
[Remote Ctrl].
≥
Install the smartphone app “Image App” on your smartphone.
(
)
When I look at the
recording screen with the
smartphone, mosaic-like
noise appears on the
screen and the image
movement does not look
smooth.
≥
When this unit is set to any of the following recording formats
or recording modes, mosaic-like noise may appear on the
screen and the image movement may not look smooth.
(Recorded images will not be affected.)
j
series/
series
Recording format [4K MP4]
j
Recording mode [1080/50p] for the recording format
[AVCHD]
j
Recording mode [1080/50M] or [1080/28M] for the
recording format [MP4/iFrame]
Cannot use [DLNA Play].
≥
Make sure the television is compatible with DLNA. Read the
instructions for the television you are using.
≥
Make sure the wireless access point and this device are
properly connected.
≥
Approach the wireless access point and reconnect.
≥
If a connection cannot be made between this device and a
DLNA-compatible device, try to reconnect and make sure
they connect properly.
WX970
VX870
