Palm Tungsten Tungsten T Handhelds Handbook Download Page 258

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Appendix B

Frequently Asked Questions

248

Software installation problems

Problem

Solution

The Palm Desktop Installer
menu did not appear when I
inserted the CD-ROM into my
Windows computer.

From the Windows desktop, click Start.

Select Run.

Click Browse.

Locate your CD-ROM drive, and select the Autorun file.

Click Open.

Click OK.

I cannot install Palm Desktop
software on my Windows
computer.

Try the following:

Disable any virus scanning software on your computer.

Close any open applications

Make sure your computer has at least 50MB of disk space
available.

Delete all temporary files.

Run ScanDisk (or another disk verification tool) on your
computer.

Uninstall, and then reinstall Palm Desktop software.

I cannot install Palm Desktop
software on my Mac computer.

Try the following:

Disable any virus scanning software on your computer.

Quit any open applications.

Make sure your computer has at least 50MB of disk space
available.

Uninstall, and then reinstall Palm Desktop software.

Summary of Contents for Tungsten Tungsten T Handhelds

Page 1: ...Handbook for Palm Tungsten T Handhelds ...

Page 2: ...ge or loss resulting from the use of this handbook Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of all important data on other media to protect against data lo...

Page 3: ...nc operation 7 Step 6 Register your handheld 8 Congratulations 8 Chapter 2 Exploring Your Handheld 9 Locating handheld components 10 Opening and closing your handheld 10 Locating front panel controls 11 Locating top panel components 12 Using the backlight 13 Locating back panel components 13 Using the protective cover 14 Adding an expansion card 15 Tapping and typing 16 Elements of the handheld in...

Page 4: ...orting data from a Mac computer 39 Using Note Pad 40 Using Voice Memo 40 Using a portable keyboard 40 Chapter 4 Working with Applications 41 Opening applications 41 Other ways to open applications 42 Opening expansion card applications 42 Switching between applications 43 Categorizing applications 44 Changing the Applications Launcher display 45 Copying applications to or from an expansion card 46...

Page 5: ... Address Entry details 76 Making connections from Address Book 76 Using Address Book menus 79 Chapter 6 Using Calculator 81 Performing calculations 81 Viewing Recent Calculations 82 Using Calculator menus 83 Chapter 7 Using Card Info 85 Reviewing Card Information 85 Renaming a card 86 Formatting a card 86 Managing expansion cards 87 Using Card Info menus 87 Card menu 87 Chapter 8 Using Date Book 8...

Page 6: ...ining a custom currency symbol 109 Setting Show Options 110 Working with Expense data on your computer 111 Displaying the euro on your computer 111 Printing the euro 111 Using Expense menus 112 Record menu 112 Options menu 112 Chapter 10 Using Memo Pad 113 Creating memos 113 Reviewing memos 114 Using Memo Pad menus 115 Record menus 115 Options menus 115 Chapter 11 Using Note Pad 117 Creating a not...

Page 7: ...37 Using To Do List menus 138 Record menu 138 Options menu 138 Chapter 14 Using Voice Memo 139 Creating a voice memo 140 Recording a voice memo 140 Pausing and resuming a voice memo recording 141 Storing voice memos on an expansion card 142 Listening to voice memos 143 Setting an alarm for a voice memo 144 Using Voice Memo menus 146 V Memo menus 146 Options menus 147 Chapter 15 Using World Clock 1...

Page 8: ...c operation 175 Performing a modem HotSync operation 175 Conducting Bluetooth HotSync operations 176 Preparing your computer for a Bluetooth HotSync operation 176 Preparing your handheld for a Bluetooth HotSync operation 177 Performing a Bluetooth HotSync operation 178 Conducting network HotSync operations 178 Connecting to your company s dial in server 179 Performing a network HotSync operation 1...

Page 9: ...ttery life 242 Resetting your handheld 242 Performing a soft reset 243 Performing a hard reset 243 Appendix B Frequently Asked Questions 247 Software installation problems 248 Operating problems 249 Tapping and writing problems 250 Application problems 251 HotSync problems 252 Beaming and sending problems 259 Phone connection problems 260 Recharging problems 261 Password problems 262 Technical sup...

Page 10: ...Contents x ...

Page 11: ... Locating all the parts of your handheld Viewing and entering data Setting up Bluetooth features Working with expansion cards Using your handheld with your computer Personalizing your handheld with your own preference settings After you become familiar with the basic functionality of your handheld you can use the rest of this handbook as a reference guide for less common tasks for maintenance of y...

Page 12: ...About This Book 2 ...

Page 13: ...ded expansion cards sold separately View clear sharp colorful images on the high resolution screen Stay organized and on time by keeping your appointments contact information and to do items in one place Quickly jot notes or memos on the fly Access the Internet and browse or search your favorite web sites Send receive and compose e mail and SMS messages To use the Bluetooth communication Internet ...

Page 14: ...dministrator rights to install Palm Desktop software Windows XP Home or Pro requires administrator rights to install Palm Desktop software Internet Explorer 4 01 with SP2 or later 50 megabytes MB available hard disk space VGA monitor or better Palm Desktop software Quick Tour requires 256 color video display 16 Bit or High Color and 800 x 600 resolution recommended CD ROM or DVD ROM drive you can ...

Page 15: ...net access An account with an ISP or Internet service provided by your company A web browser included on the Software Essentials CD ROM or another application that enables you to access e mail news stock quotes or other Internet content sold separately at www palm com Upgrade information If you already own a Palm OS handheld go to the web site www palm com support tungstent for upgrade instruction...

Page 16: ...le cable by gently tilting it forward and then lifting it from the cradle cable Once your handheld is setup and in daily use it requires about 15 minutes of charge time for each hour of use To keep the battery fully charged we recommend placing your handheld in a cradle cable that is connected to a power source whenever you are not using it Step 3 Set up your handheld a Press the power button to t...

Page 17: ...guide you through installing Palm Desktop software and entering your handheld business card information Mac Double click the Desktop Software CD ROM icon that appears on the desktop and then double click the Palm Desktop Installer icon Step 5 Perform a HotSync operation Windows When prompted place your handheld in the cradle cable and press the HotSync button Mac After the installation finishes pl...

Page 18: ...uick Tour created your handheld business card and registered your handheld For comprehensive information about using your handheld continue reading this electronic handbook For more information about using Palm Desktop software see the following The online help for Palm Desktop software To access the online help go to the Help menu in Palm Desktop software Windows The Palm Desktop software Quick T...

Page 19: ...your handheld vibrate Choose any combination Synchronize your data with Palm Desktop software on your Windows or Mac computer so you always have a backup copy Insert an SD or MultiMediaCard expansion card to add more software or memory or to back up your data Connect your handheld with a mobile phone to access the Internet and exchange e mail messages Share information with other devices that are ...

Page 20: ...e components of your handheld Opening and closing your handheld When your handheld is open you can access additional controls on the front and back panels You can use your handheld in either the open or closed position To open your handheld Slide the bottom portion of your handheld away from the screen To close your handheld Slide the bottom portion of your handheld toward the screen ...

Page 21: ...Graffiti alphabet See Using Graffiti writing to enter data in Chapter 3 to learn how to write Graffiti characters Navigator Enables you to select and display records on your handheld screen See Using the navigator later in this chapter for additional information and look for tips throughout this handbook Application buttons Activates the individual handheld applications that correspond to the icon...

Page 22: ...lding the power button for about two seconds turns the backlight on or off Expansion card slot Accepts SD or MultiMediaCard expansion cards enabling you to back up data add more memory or use additional applications Stylus Slides in and out of the slot on the top of your handheld To use the stylus gently press the top of the stylus to release it from the slot and then pull it out of the slot and h...

Page 23: ...con in the upper right corner of the Graffiti writing area 2 Tap the Enable Backlight check box to select it 3 Drag the slider to adjust the brightness TIP You can also press Up or Down on the navigator to adjust the brightness 4 Tap Done To turn the backlight on and off Press and hold the power button for about two seconds or until the backlight turns off or on TIP In addition you can assign the ...

Page 24: ...handheld in Appendix A for information about when and how to use the reset button Attach points Enable you to connect optional accessories to your handheld such as a modem or sled These accessories are sold separately and are typically available from third party developers Universal connector Connects your handheld to the cradle cable which in turn connects to the back of your computer and through...

Page 25: ...andheld Adding an expansion card An expansion card sold separately increases the variety of tasks you can do and the amount of space you have to store software and data on your handheld To insert a card 1 Insert the card into the expansion slot with the label side facing the display 2 Push the card in with your thumb You feel the card lock and hear the system sound Push ...

Page 26: ...include a calibration screen Calibration aligns the internal circuitry of your handheld with its touch sensitive screen so that when you tap an element on the screen the handheld can detect exactly which task you want to perform IMPORTANT Always use the point of the stylus for tapping or for making strokes on the handheld screen Never use an actual pen pencil or other sharp object to write on the ...

Page 27: ...the icons to open applications menus and a favorite application and to find text anywhere in your data See Opening applications Using menus and Finding information in Chapter 4 and Buttons Preferences in Chapter 17 for more information about using these icons Brightness control Tap the Brightness icon to open the Adjust Brightness dialog box See Using the backlight earlier in this chapter for inst...

Page 28: ... command Command buttons appear at the bottom of dialog boxes and application screens Next previous arrows Tap the left and right arrows to display the previous and next records tap the up and down arrows to display the previous and next pages of information Pick list Tap the arrow to display a list of choices and then tap an item in the list to select it Scroll bar Drag the slider or tap the top ...

Page 29: ...ok To navigate in list screens do any of the following Press Up or Down on the navigator to scroll an entire screen of records Press and hold Up or Down on the navigator to accelerate the scrolling Press Select on the navigator to insert the selection highlight When the selection highlight is present you can do the following Press Up or Down on the navigator to scroll to the previous or next recor...

Page 30: ...on the navigator to select the item Press Select on the navigator to close a dialog If there s only one button pressing Select activates that button If there s multiple buttons Select activates affirming buttons such as OK Yes or Done IMPORTANT Read dialog boxes carefully Sometimes selecting a single button OK or Yes results in canceling an operation or deleting data ...

Page 31: ...ng Note Pad Using Voice Memo Using a portable keyboard accessory sold separately and attached to the universal connector Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld You can also use Graffiti writing when the keyboard is open which makes it easy to switch between these two methods of entering data To use the onscreen keyb...

Page 32: ...eyboard The Graffiti characters closely resemble the uppercase letters of the regular alphabet which makes Graffiti writing easy to learn There are four basic concepts for success with Graffiti writing If you draw the character shape exactly as shown in the tables later in this chapter like the shapes shown in the following diagram you can achieve close to 100 percent accuracy The heavy dot on eac...

Page 33: ...ate For example the stroke shown below creates the letter n Two stroke shapes are available for some letters Choose the one that s easiest for you As you ll see later in this chapter you use the same shape to create both the uppercase and lowercase version of a letter 3 Position the stylus in the left side of the Graffiti writing area 4 Start your stroke at the heavy dot and draw the stroke shape ...

Page 34: ...p these tips in mind Accuracy improves when you write large characters Draw strokes that nearly fill the Graffiti writing area Write at natural speed Writing too slowly can generate recognition errors Do not write on a slant Vertical strokes should be parallel to the sides of the Graffiti writing area Press firmly Graffiti alphabet The Graffiti alphabet consists of the following letters Letter Str...

Page 35: ...racter strokes Graffiti writing includes a feature that automatically capitalizes the first letter when you create a new sentence or a new record by tapping New or a blank line To draw the first letter of a word as a capital letter Enter the Caps Shift stroke TIP When Caps Shift is active an up arrow symbol appears in the lower right corner of the handheld screen If you accidentally activate Caps ...

Page 36: ...n the lower right corner of the handheld screen To return to lowercase make the Caps Shift stroke Graffiti numbers Writing numbers with Graffiti writing is similar to writing letters of the alphabet except that you make the character strokes on the right side numbers side of the Graffiti writing area Caps Lock Caps Lock Number Strokes Number Strokes 0 5 1 6 2 7 3 8 4 9 or or or ...

Page 37: ...ctuation Shift and a dot appears to show that it is active The next stroke you make with the stylus creates a punctuation mark When Punctuation Shift is active you can make a symbol stroke anywhere in the Graffiti writing area the letters or numbers side You can also use the following additional Graffiti punctuation marks Symbol Stroke Symbol Stroke Period Dash Comma Left Paren Apostrophe Right Pa...

Page 38: ...haracter Accented characters To create accented characters draw the stroke that is normally used to create the letter followed by an accent stroke Graffiti writing then adds the accent to the letter For example the following diagram shows the strokes required to draw an accented e You can use the following accent strokes in combination with Graffiti letters Using these accent strokes you can write...

Page 39: ...rtCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy ShortCuts are similar to the Glossary or Autotext features of some word processors Graffiti writing comes with several predefined ShortCuts and you can also create your own Each ShortCut can represent up to 45 characters For example you might create a ShortCut for your name or for the header of a memo See ShortCu...

Page 40: ...rby device that supports the IrCOMM implementation of the IrDA standards and that can read the type of data you re beaming For example you can beam an Address Book entry to a Palm OS handheld a mobile phone or a computer that s equipped with an IR port and that can read vCard data You can beam the following information between devices with an IR port The record currently displayed in Date Book Add...

Page 41: ...enu The Beam command for an individual record In Address Book only Beam Business Card In Note Pad only If you are beaming to someone using an earlier version of Note Pad tap Compatibility and then tap Beam Beam Category TIP You can also press and hold the Address Book application button to instantly beam your business card to another device with an IR port 4 When the Beam Status dialog box appears...

Page 42: ... box to indicate that the transfer is complete before you continue working on your handheld To receive beamed information 1 Turn on your handheld 2 Point the IR port directly at the IR port of the transmitting device to open the Beam dialog box 3 Optional Tap the category pick list and select a category for the incoming information You can also create a new category or leave the information unfile...

Page 43: ... records the receiving device must have an appropriate application installed to read the data When you send an application you cannot send applications that are locked and appear with a lock icon next to them Sending data with Bluetooth communication Your handheld is equipped with Bluetooth technology that you can use to share information with other Bluetooth enabled devices To use your handheld f...

Page 44: ... for the Send Status dialog box to indicate that the transfer is complete before you continue working on your handheld If the transfer does not complete properly see Beaming and sending problems in Appendix B for troubleshooting tips To send an application 1 Open the Applications Launcher 2 Tap the Menu icon 3 Tap App and then tap Send 4 Select either Handheld or Card from the Send From pick list ...

Page 45: ...nication is turned on and that your handheld is set to be Discoverable See Bluetooth Preferences in Chapter 17 for specific instructions 2 Optional Tap the category pick list and select a category for the incoming information You can also create a new category or leave the information unfiled 3 Tap Yes Sending data with SMS communication The Software Essentials CD ROM that comes with your handheld...

Page 46: ...ialog box select SMS and then tap OK 5 Enter the recipient s GSM mobile phone number TIP You can also tap To to select from a list of recent recipients or tap Lookup to select a number from your Address Book 6 Tap Send 7 Wait for the Send Status dialog box to indicate that the transfer is complete before you continue working on your handheld To send an application 1 Open the Applications Launcher ...

Page 47: ...orted personal information manager PIM to enter information You can then perform a HotSync operation to synchronize the information on your computer with the information on your handheld Many of the applications that came with your handheld are also available in Palm Desktop software and in most PIMs so you don t need to learn different applications For more information on entering data on your co...

Page 48: ...ication into which you want to import data 3 If you are importing records that contain a field with category names do the following Select All in the Category box Be sure that the same categories that appear in the imported file also exist in the application If the categories do not exist create them now otherwise the records are imported into the Unfiled category 4 From the File menu select Impor...

Page 49: ... Book archive aba Text txt For information on how to set up a file link see the Palm Desktop online Help Importing data from a Mac computer Palm Desktop software can import data from any of the following applications when you export the data in the appropriate file format Address Book Plus text file Claris Organizer Palm Desktop software can open these files directly ClarisWorks save under new nam...

Page 50: ... using Graffiti characters and the onscreen keyboard you can enter data on your handheld using the Note Pad application When you use Note Pad you write quick notes directly on the handheld screen in your own handwriting See Chapter 11 for more information and instructions Using Voice Memo In addition to making visual entries you can record voice entries on your handheld using the Voice Memo applic...

Page 51: ...ening applications You can use the Applications Launcher to open any application installed on your handheld or an expansion card You can also open Date Book Address Book To Do List Note Pad and Voice Memo with the application buttons on your handheld In addition to providing a way for you to open applications the Applications Launcher displays the current time battery level and application categor...

Page 52: ... the navigator to open the application In the Applications Launcher write the Graffiti character for the first letter of its name The Applications Launcher scrolls to the first application with a name that begins with that letter Opening expansion card applications When an expansion card is properly seated in the expansion card slot your handheld responds based on the contents of the card and the ...

Page 53: ...on and displays it when you return to that application When you use an expansion card your handheld creates and displays a new category that matches the name of the expansion card You can easily switch between applications installed on your handheld and on the expansion card To switch to an expansion card 1 Tap the pick list in the upper right corner TIP When the highlight in the Applications Laun...

Page 54: ...ned categories In addition you can create your own user defined categories You can have a maximum of 15 user defined categories When you have an expansion card properly seated in the expansion card slot the last item in the category pick list becomes the name of the expansion card You cannot otherwise categorize applications that reside on an expansion card To categorize an application 1 Tap the H...

Page 55: ...avigator to view that category Changing the Applications Launcher display By default the Applications Launcher displays each application as an icon As an alternative you can choose to show a list of applications You can also choose to view the same category of applications each time you open the Applications Launcher To change the Applications Launcher display 1 Tap the Home icon 2 Tap the Menu ic...

Page 56: ...nd select the card name The Copy To pick list appears only if there are multiple cards available 6 Tap an application to copy 7 Tap Copy 8 Tap Done You can install applications to a card that is seated in the expansion card slot during a HotSync operation See Installing add on applications later in this chapter for details NOTE If you view your applications on the card using a Card Reader on your ...

Page 57: ...ettings When using the copy feature you can set the following How applications are sorted and listed Whether to copy only the application or both the application and its data files To select copy settings 1 Tap the Home icon 2 Tap the Menu icon 3 Select Copy on the App menu 4 Tap Settings 5 Tap the Sort By pick list and select Name or Size 6 Tap the Copy Application Only check box to select it if ...

Page 58: ... the menu bar 1 Open an application such as Memo Pad 2 Do one of the following Tap the Menu icon Tap the inverted title area at the top of the screen In this example three menus are available Record Edit and Options The Record menu is selected and contains the commands New Memo Delete Memo Beam Memo and Send Memo Choosing a menu The menus and menu commands that are available depend on the applicat...

Page 59: ... to execute commands on computers The command letters appear to the right of the command names When you draw the Command stroke anywhere in the Graffiti area the Command toolbar appears just above the Graffiti writing area to indicate that you are in Command mode The Command toolbar displays context sensitive menu commands for the active screen For example if text is selected the menu icons displa...

Page 60: ...e term records to refer to an individual item in any of the applications a single Date Book event Address Book entry To Do List item Note Pad note Voice Memo voice memo Memo Pad memo or Expense item Creating records You can use the following procedure to create a new record in Date Book Address Book To Do List Note Pad Memo Pad and Expense To create a record 1 Select the application in which you w...

Page 61: ...n keyboard or the keyboard attached to your computer see Chapter 3 For information on entering text in Note Pad see Chapter 11 Using the Edit menu The Edit menu is available with any screen where you enter or edit text In general commands available in the Edit menu apply to text that you select in an application To select text in an application 1 Tap the beginning of the text that you want to sele...

Page 62: ...n the memory of your handheld You can paste the text you cut into another area of the current application or into a different application Copy Copies the selected text and stores it temporarily in the memory of your handheld You can paste the text that you copy into another area of the current application or into a different application Paste Inserts the text that you cut or copied at the selected...

Page 63: ...te or voice memo you want to delete and then tap Delete Purging records Over time as you use Date Book To Do List and Expense you ll accumulate records in these applications that have outlived their usefulness For example events that occurred months ago remain in the Date Book and To Do List items that you marked as completed remain in the list as do Expense items All these outdated records take u...

Page 64: ...iled or assign it to a category at any time By default your handheld includes system defined categories such as All and Unfiled and user defined categories such as Business and Personal You cannot modify the system defined categories but you can rename and delete the user defined categories In addition you can create your own user defined categories You can have a maximum of 15 user defined catego...

Page 65: ...fferent category To display a category of records 1 Tap the category pick list in the upper right corner of the list screen NOTE In the Date Book Agenda view the pick list is in the upper right of the To Do list 2 Select the category you want to view The list screen now displays only the records assigned to that category TIP Pressing an application button on your handheld scrolls through all the c...

Page 66: ... new category 1 Tap the category pick list in the upper right corner of the screen or list 2 Select Edit Categories 3 Tap New 4 Enter the name of the new category and then tap OK 5 Tap OK You can assign any of your records to the new category Tap here ...

Page 67: ...tegory Finding information Your handheld offers several ways for you to find information quickly All applications that reside on your handheld Find locates any text that you specify always starting with the current application However Find does not search through applications on expansion cards Date Book To Do List Memo Pad Phone Lookup displays the Address list screen and enables you to add to a ...

Page 68: ...ls further to Smith If you sort the list by company name the Look Up feature scrolls to the first letter of the company name 2 Tap the record to view its contents To look up an Address Book record with the navigator 1 From the Address list screen press Right on the navigator to display the Quick Look Up line 2 Press Up and Down on the navigator to select the first letter of the name you want to fi...

Page 69: ...ect on the navigator to view the contents of the selected record TIP If there is only one possible match for the letters you selected the contents of the record automatically display Using Find You can use Find to locate any text that you specify in any application that resides on your handheld Find does not search applications that reside on an expansion card To use Find 1 Tap the Find icon TIP I...

Page 70: ...e Lookup 4 Begin to spell the last name of the name you want to find The list scrolls to the first record in the list that starts with the first letter you enter Continue to spell the name you re looking for or when you see the name tap it 5 Tap Add The name you selected along with the information associated with it is pasted into the record you selected in step 1 Using Graffiti commands with Phon...

Page 71: ...records In Expense Lookup displays the names in your Address Book that have data in the Company field You can add these names to a list of attendees associated with an Expense record To add names to an Expense record 1 Tap the Expense record to which you want to add names 2 Tap Details 3 Tap Who 4 Tap Lookup The Attendees Lookup screen displays all the names in your Address Book that have data in ...

Page 72: ...ou can also assign records to categories See Categorizing records earlier in this chapter To sort records in To Do List and Expense 1 Open the application to display the list screen 2 Tap Show 3 Tap the Sort by pick list and select an option 4 Tap OK To sort records in Address Book Note Pad Voice Memo and Memo Pad 1 Open the application to display the list screen 2 Tap the Menu icon 3 Select Optio...

Page 73: ...hing notes In Address Book Date Book To Do List and Expense you can attach a note to a record A note can be up to several thousand characters long For example for an appointment in Date Book you can attach a note with directions to the location To attach a note to a record 1 Display the entry to which you want to add a note To display an entry tap it or press Up or Down on the navigator to highlig...

Page 74: ...ll small bold large or large bold fonts in each application that enables you to change the font style To change the font style 1 Open an application 2 Tap the Menu icon 3 Select Options and then select Font 4 Tap the font style you want to use 5 Tap OK Small font Large font Small bold font Large bold font Tap here for small font Tap here for small bold font Tap here for large bold font Tap here fo...

Page 75: ...The Reminder screen displays alerts that await attention To respond to alerts do one of the following Select an item s check box to clear the item Tap an item either the icon or the text description to open the application where the alarm was set The application opens to the entry associated with the alarm Tap Done to close the reminder list and return to the current screen An attention indicator ...

Page 76: ... expansion card and how to remove Palm Desktop software from your computer Installing add on applications Your handheld comes with applications installed and ready to use but you can also install additional applications such as games and other software on your handheld or on a card that is seated in the expansion card slot Applications or games that you install on your handheld reside in RAM memor...

Page 77: ...ur handheld using a Windows computer 1 On your computer copy or download the application you want to install into the add on folder in your Palm Desktop directory on your computer 2 Double click the Palm Desktop icon on your desktop 3 Click Install TIP You can also access the Install Tool dialog box by selecting Install Tool from the Palm Desktop program group or by double clicking any file with a...

Page 78: ... 16 for details NOTE Files that remain in the list after you perform a HotSync operation were not installed This can happen if the file type was not recognized during the HotSync operation Expansion cards may hold applications that use files other than the Palm application files For your handheld to recognize such a file you must first launch the associated application at least once To install add...

Page 79: ...x go to the folder to which you copied the file Most handheld application files have the extension PRC PDB PQA or SCP 6 Select the application s you want to install 7 Click Add File to add the selected application to the Install Handheld Files list TIP You can also drag files or folders of files to the list in the Install Handheld Files dialog box The files are copied to the Files To Install folde...

Page 80: ...ed during the HotSync operation Expansion cards may hold applications that use files other than the Palm application files For your handheld to recognize such a file you must first launch the associated application at least once Removing applications If you run out of memory or decide that you no longer need an application you installed you can remove applications from your handheld or from an exp...

Page 81: ... Palm Desktop software from a Windows computer 1 From the Windows Start menu select Settings and then click Control Panel 2 Double click the Add Remove Programs icon 3 Click the Change or Remove Programs button 4 Select Palm Desktop 5 Click Change Remove This process removes only the application files The data in your Users folder remains untouched 6 Click Yes in the Confirm File Deletion box 7 Cl...

Page 82: ...r computer 2 Double click the Desktop Software CD ROM icon on your desktop 3 Double click the Palm Desktop Installer icon 4 From the Easy Install screen select Uninstall from the pop up menu 5 Select the software you want to remove 6 Click Uninstall 7 Select the folder that contains your Palm Desktop software files 8 Click Remove 9 Restart your computer ...

Page 83: ...rmation about the entry Assign Address Book entries to categories so that you can organize and view entries in logical groups Create your own digital business card that you can beam to other devices with an infrared IR port and an application that can read the data To open Address Book Press the Address Book application button on the front panel of your handheld Address Book opens to display the l...

Page 84: ...on the front of your handheld to display the Address list 2 Tap New 3 Enter the last name of the person you want to add to your Address Book The handheld automatically capitalizes the first letter of each field except numeric and e mail fields You do not have to use the Graffiti capital stroke to capitalize the first letter of the name 4 Use the Next Field Graffiti stroke to move to the First Name...

Page 85: ...tion tap Done TIP To create an entry that always appears at the top of the Address list begin the Last name or Company field with a symbol as in If Found Call This entry can contain contact information in case you lose your handheld Selecting types of phone numbers You can select the types of phone numbers or e mail addresses that you associate with an Address Book entry Any changes you make apply...

Page 86: ...d others may be available from third party developers and are sold separately Most of these applications require a GSM mobile phone or an optional modem accessory that is compatible with your handheld mobile phone and modem accessory sold separately Quick Connect You can use Quick Connect to select an entry and initiate a related task with one hand using the navigator You can also configure which ...

Page 87: ...he related task For example if you tap a phone number Quick Connect sends the selected phone number to your mobile phone To use Quick Connect from the Address list 1 Highlight the Address entry to which you want to connect 2 Tap the Menu icon 3 Select Connect on the Record menu 4 Select the method you want to use to connect Quick Connect initiates the related task For example if you tap a phone nu...

Page 88: ...p to Connect 1 From the Address list tap the Menu icon 2 Select Option and then select Preferences 3 Tap Enable Tap to Connect 4 Tap OK TIP You can also configure which application opens when you tap a specific Address record field and whether to add a prefix to all phone numbers See Quick Connect earlier in this chapter to learn how to configure these settings To make a connection with Tap to Con...

Page 89: ...lays the copy in Address Edit so you can make changes to the copied record The copy has the same category and attached notes as the original record Connect Opens the Quick Connect dialog box where you can choose which application you want to use to make the connection Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another device T...

Page 90: ...cted If you deselect it Address Book displays the All category Rename Custom Fields These custom fields appear at the end of the Address Edit screen Rename them to identify the kind of information you enter in them The names you give the custom fields appear in all entries You can use these custom fields to track additional information in your Address records such as names of spouses children or a...

Page 91: ...e Home icon 2 Tap the Calculator icon Performing calculations The Calculator includes several buttons to help you perform calculations Clears the entire calculation so that you can begin a fresh calculation Clears the last number you entered If you make a mistake while entering a number in the middle of a calculation you can use this button to reenter the number without starting the calculation ov...

Page 92: ...umber into memory Each new number you enter with the M button is added to the total already stored in memory The number that you add can be either a calculated value or any number you enter by pressing the number buttons Pressing this button has no effect on the current calculation or series of calculations it merely places the value into memory until it is recalled Recalls the stored value from m...

Page 93: ...u is shown here for your reference and Calculator features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about choosing menu commands Options menu About Calculator Shows version information for Calculator ...

Page 94: ...Chapter 6 Using Calculator 84 ...

Page 95: ...ntents Rename a card Format a card Reviewing Card Information You can view the card name type available storage space and a summary of its contents To review Card Information 1 Tap the Home icon 2 Tap the Card Info icon 3 Review Card name Type and Size 4 Review card contents summarized by directory Review card information Review summarized card contents ...

Page 96: ... indicates its contents To rename a card 1 Tap the Home icon 2 Tap the Card Info icon 3 Tap the Menu icon 4 Select Rename Card from the Card menu 5 Enter the new name for the card 6 Tap Rename Formatting a card Formatting a card destroys all its data and prepares it to accept new applications and data To format a card 1 Tap the Home icon 2 Tap the Card Info icon 3 Tap the Menu icon 4 Select Format...

Page 97: ...rd Reading and writing information on an expansion card uses more battery power than performing the same task on your handheld If you have ample storage space on your handheld consider copying the information to your handheld When your handheld s battery level becomes very low access to the expansion card may be disabled to protect your data If this occurs recharge your handheld as soon as possibl...

Page 98: ...Chapter 7 Using Card Info 88 ...

Page 99: ...enda showing appointments untimed events and your To Do items for the day Set an alarm to notify you of the scheduled activity Create reminders for events that are based on a particular date rather than on time of day Birthdays and anniversaries are easy to track with your handheld Attach notes to individual events for a description or clarification of the entry in your Date Book To open Date Book...

Page 100: ...rticular date but have no specific start or end times such as birthdays holidays and anniversaries These are referred to as untimed events Untimed events appear at the top of the list of times marked with a diamond You can have more than one untimed event on a particular date You can also schedule a repeating event such as a weekly meeting and continuous events such as a three day conference or a ...

Page 101: ...he screen to deselect the event A vertical line appears next to the time indicating the duration of the event If two or more events have the same start and end time the time appears only once To schedule an event for another day 1 Select the date you want for the event by doing one of the following Tap the day of the week that you want in the date bar at the top of the screen If necessary tap the ...

Page 102: ...e date follow the steps for scheduling an event for the current day To schedule an untimed event 1 Select the date that you want for the event 2 Tap New 3 Tap No Time so that no start or end times are defined for the new event TIP You can also create a new untimed event by making sure no event is selected and then writing letters in the Graffiti writing area Previous year Next year Tap to select c...

Page 103: ... and add alarms or notes To select an event 1 Go to the day on which the event is scheduled 2 Tap the event TIP You can also press Select on the navigator to insert the highlight on the next event in the current day or on the first event of another day To scroll through the events in the selected day press Up and Down on the navigator Rescheduling an event You can easily make changes to your sched...

Page 104: ...he event to which you want to assign an alarm 2 Tap Details 3 Tap the Alarm check box to select it The default setting 5 Minutes appears 4 Tap the pick list to select Minutes Hours or Days 5 Select the 5 and enter any number from 0 to 99 inclusive as the number of time units 6 Tap OK 7 When the reminder message appears onscreen do one of the following Tap OK to permanently dismiss the reminder and...

Page 105: ... an alarm for an untimed event that occurs on February 4 If the alarm is set for 5 minutes the reminder message appears at 11 55 PM on February 3 The reminder remains in the reminder list until you turn on your handheld and dismiss it Scheduling repeating or continuous events The Repeat function enables you to schedule events that recur at regular intervals or that extend over a period of consecut...

Page 106: ... End on pick list and tap Choose Date Use the date picker to select an end date 7 Tap OK After you schedule a repeating or continuous event the Repeat icon appears at the far right of the event Changing repeating or continuous events When you make changes to a repeating or continuous event such as deleting or adding notes or changing the time of an event you can decide which of the events you want...

Page 107: ...currence of a repeating event such as from January 14 to January 15 and apply the change to all occurrences the new date becomes the start date of the repeating event Your handheld adjusts the end date to maintain the duration of the event If you apply the change to current and future occurrences past occurrences are not changed If you change other settings of a repeating event such as time alarm ...

Page 108: ...lay details of an event The Week View also shows untimed events and events that are before and after the range of times shown Continuous events appear in green with the Repeat icon 3 Tap an event to show a description of the event Keep the following points in mind To reschedule an event tap and drag the event to a different time or day Tap a blank time on any day to move to that day and select tha...

Page 109: ...me slots within the selected week Working in Month View The Month View screen shows which days have events scheduled Lines in the Month View indicate events and repeating events Diamonds indicate untimed events and green dashed lines with a Repeat icon indicate continuous events You can control the types of events that appear in the Month View See Display Options later in this chapter Keep the fol...

Page 110: ...an change them depend on the settings in your To Do preferences See Setting To Do Preferences in Chapter 13 for more information To display the Agenda View 1 Tap the Agenda View icon 2 Tap the navigation controls to move forward or backward a day at a time or to display more events and To Do items TIP You can also press Up and Down on the navigator to scroll through the events on the selected day ...

Page 111: ... a single red bar The Day View displays overlapping red brackets to the left of the conflicting times The Month View displays conflicting appointments in red Using Date Book menus Date Book menus are shown here for your reference and Date Book features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about choosing menu commands Record m...

Page 112: ...show the duration of an event and illustrate event conflicts Compress Day View Controls how times appear in the Day View When Compress Day View is off all time slots appear When it is on start and end times appear for each event but blank time slots toward the bottom of the screen disappear to minimize scrolling Month View settings Applies to the Month View of Date Book You can deselect any or all...

Page 113: ...n you can tap the scroll arrows to scroll up and down Alarm Preset Automatically sets an alarm for each new event The silent alarm for untimed events is defined by minutes days or hours before midnight at the beginning of the date of the event Alarm Sound Sets the tone of the alarm Remind Me Defines how many times the alarm will occur after the initial occurrence The choices are Once Twice 3 Times...

Page 114: ...Chapter 8 Using Date Book 104 ...

Page 115: ... expense items to categories so that you can organize and view them in logical groups Keep track of vendors companies and people involved with each expense Log miles traveled for a particular date or expense category Sort your expenses by date or expense type Send or export your expense information to popular computer applications such as Microsoft Excel or Microsoft Word using Palm Desktop softwa...

Page 116: ...ur new Expense item 2 Enter the amount of the expense 3 Tap the Expense type pick list and select a type from the list As soon as you select an expense type your handheld saves your entry If you do not select an expense type it does not save the entry TIP Another quick way to create a new Expense item is to make sure that no Expense item is selected in the Expense list write the first letter s of ...

Page 117: ...item 3 Tap the new date Entering receipt details Expense provides a variety of options that you can associate with an item These options appear in the Receipt Details dialog box To open the Receipt Details dialog box 1 Tap the Expense item to which you want to assign details 2 Tap Details 3 Select any of the following options Tap date Category Opens a pick list of system and user defined categorie...

Page 118: ...supplied by your company you can choose Prepaid to place your expense in the appropriate company paid cell of your printed expense report Currency Enables you to choose the type of currency used to pay the Expense item The default currency unit is defined in the Preferences dialog box You can also display up to four other common types of currency See Customizing the Currency pick list later in thi...

Page 119: ...the Menu icon 3 Select Options and then select Preferences 4 Tap the Default Currency pick list 5 Tap the currency symbol you want to appear in Expense 6 Tap OK Defining a custom currency symbol If the currency you want to use is not in the list of countries you can create your own custom country and currency symbol To define a custom currency symbol 1 Tap the Menu icon 2 Select Options and then s...

Page 120: ...ency symbol only for a particular Expense item select the symbol in the Receipt Details dialog box associated with that item Setting Show Options Show Options defines the sort order and other settings that relate to your Expense items To open the Show Options dialog box 1 In the Expense list tap Show 2 Select any of the options 3 Tap OK Sort by Enables you to sort expense items by date or type Dis...

Page 121: ...er When you perform a HotSync operation the euro symbol is transferred to Palm Desktop software like any other piece of data on your handheld The symbol appears in Palm Desktop software however only if you are using fonts that support the euro symbol These fonts are part of the operating system on your computer They do not reside with your Desktop application and they are not produced by Palm Inc ...

Page 122: ...ions menu Preferences Opens the Preferences dialog box where you can select automatic fill and default currency options Use automatic fill Enables you to select an expense type by writing the first letter of an expense type in the Graffiti writing area For example if you write the letter T it enters the Taxi expense type Writing T and then E enters Telephone which is the first expense type beginni...

Page 123: ... memos to popular computer applications like Microsoft Word when you synchronize using Palm Desktop software and HotSync technology Assign memos to categories so that you can organize and view them in logical groups Write down phone numbers and other types of information that you can later copy and paste into other applications To open Memo Pad 1 Tap the Home icon 2 Select the Memo Pad icon Creati...

Page 124: ...appear in the memo Use the carriage return stroke to move down to new lines in the memo 4 Tap Done Reviewing memos The first line of a memo appears in the Memo list This makes it easy to locate and review your memos To review a memo 1 From the Memo list select the text of the memo TIP You can also select review and move between memos with the navigator See Using the navigator in Chapter 2 for deta...

Page 125: ...tions menus Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another device The options available depend on the software installed on your handheld Send Memo Opens a dialog box where you can choose how you want to send the selected memo to another device The options available depend on the software installed on your handheld Memo li...

Page 126: ...Chapter 10 Using Memo Pad 116 ...

Page 127: ...otes to categories so that you can organize and view them in logical groups Exchange notes with other devices that have Note Pad 2 0 installed and that use SMS or Bluetooth technology Use Palm Desktop software and HotSync technology to copy and paste notes into popular computer applications like Microsoft Word or to send notes as e mail attachments To open Note Pad Press the Note Pad application b...

Page 128: ...idth or select the eraser to remove unwanted strokes 3 Optional Select the time at the top of the screen and then enter a title using Graffiti writing 4 Tap Done To clear the screen 1 Tap the Menu icon 2 Select Edit and then select Clear Note Reviewing notes The note title and the date you created the note appear in the Note Pad list If you did not assign a title to your note the time you created ...

Page 129: ... a white paper background and the ink from the pen is blue You can change the color of both the paper and the ink from the pen Your color selections apply to all your notes You cannot change the color settings for individual notes To set the colors 1 In the Note Pad list tap the Menu icon 2 Select Options and then select Preferences 3 Tap Color 4 Tap Pen and then tap the color of ink you want to u...

Page 130: ...rs 6 Tap the Time box 7 Tap the hour and minute columns to select the time you want the alarm to occur 8 Tap OK 9 When the alarm goes off and the reminder message appears onscreen do one of the following Tap OK to permanently dismiss the reminder and return to the current screen Tap Snooze to dismiss the reminder and return to the current screen An attention indicator blinks in the upper left corn...

Page 131: ...ecord menu is the same when you re viewing the Note Pad list and an individual note The Options menu differs depending on whether you re viewing the Note Pad list or an individual note Record menu Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another device The options available depend on the software installed on your handheld S...

Page 132: ...ences dialog box where you define the pen and paper color the sort order for notes and the alarm sound Details Displays the Note Details dialog box where you assign a category and privacy option for a note About Note Pad Shows version information for Note Pad Note Pad list Note screen ...

Page 133: ...wire based link that connects your handheld to a mobile phone with a physical cable Serial cables and mobile phones that are enabled with infrared or Bluetooth technology are sold separately What can you do with a phone connection When your handheld is linked to a mobile phone and your mobile phone carrier supports the required services you can do the following Access the Internet Use a high speed...

Page 134: ...e must include data services See Conducting modem HotSync operations in Chapter 16 for additional information A GSM mobile phone GSM network service data service high speed wireless data service and an ISP account with a dial up connection are not included with your handheld Setting up a phone connection To set up a phone connection you must configure connection information on your handheld If you...

Page 135: ...for your phone see Updating the phone files on your handheld later in this chapter or your phone is not supported at this time 7 Tap Next 8 Tap the Via pick list and select the method you want to use to connect Bluetooth Infrared or Cable The Via pick list options will vary based on the phone model 9 Tap Next 10 If you selected Infrared or Cable in step 8 skip to Configuring network service settin...

Page 136: ...to your phone 5 When prompted to create a trusted connection tap Next 6 Enter a passkey for this connection on your phone and then tap OK A passkey is a unique identifier that enables secure data exchange between two Bluetooth enabled devices that have formed a connection with one another The passkey is stored on both devices If Phone Link is unable to validate the same passkey on both your handhe...

Page 137: ...ices for your phone Configuring network service settings for your phone If you want to use your handheld to connect to the Internet and to send and receive e mail you must configure network service settings for your phone To connect to the Internet your mobile phone carrier must support data services and you must also have one of the following Access to a general packet radio service GPRS high spe...

Page 138: ...p the Network Service box 2 Tap Yes when asked if you subscribe to a high speed data service 3 Tap Next 4 Tap the Select the area pick list and select your mobile phone carrier s location 5 Tap the Select your carrier pick list and select your mobile phone carrier If your mobile phone carrier does not appear on the list you either need to download and install the settings for your mobile phone car...

Page 139: ...ection procedure tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon select the Phone Link icon and then tap the Network Service box 2 Tap No when asked if you subscribe to a high speed data service 3 Tap Next A screen appears to inform you that you are about to set up a dial up connection for your ISP 4 Tap Next ...

Page 140: ... handheld The instructions in this section assume that you have already installed the desktop software that came with your handheld and have performed at least one HotSync operation You will also need Internet access to download the most recent phone files during the installation To install the phone files from your Windows computer 1 If you are establishing a Bluetooth connection with a phone you...

Page 141: ...irst turn on Bluetooth communication and turn on the Discoverable setting on your handheld See Bluetooth Preferences in Chapter 17 for instructions 2 Download the correct driver for your phone from www palm com support 3 Install the phone driver as you would install any other add on application See Installing add on applications in Chapter 4 for details 4 Perform a HotSync operation If you need ad...

Page 142: ...e connection 1 Connect the cable to your handheld and mobile phone 2 Turn on your handheld and your mobile phone 3 Launch the application that requires the phone connection For example to access the Internet launch a web browser application To make a Bluetooth connection 1 Turn on your handheld and your mobile phone 2 Activate Bluetooth on your handheld and phone 3 Make sure your phone is within 1...

Page 143: ...t items to categories so that you can organize and view them in logical groups Sort your To Do List items by due date priority level or category Attach a note to an individual To Do List item for a description or clarification of the task To open To Do List Press the To Do List application button on the front panel of your handheld To Do List opens to display the list of all your records TIP Press...

Page 144: ...ing priority You can use the priority setting for items to arrange the tasks in your To Do List according to their importance or urgency The default setting for the To Do List is to arrange items by priority and due date with priority 1 items at the top If you have a number of items in your list changing an item s priority setting may move its position in the list When you create a new To Do List ...

Page 145: ...eck off a To Do List item to indicate that you ve completed it You can set the To Do List to record the date that you complete the To Do item and you can show or hide completed items See Setting To Do Preferences later in this chapter To check off a To Do List item Tap the check box on the left side of the item TIP You can also highlight the item you want to check off and then press Select on the ...

Page 146: ...ils Setting a due date You can associate a due date with any To Do List item You can also sort the items based on their due dates To set a due date for a To Do List item 1 In the Details dialog box tap No Date to open the Due Date pick list 2 Tap the date that you want to assign the item Today Assigns the current date Tomorrow Assigns tomorrow s date One week later Assigns the date exactly one wee...

Page 147: ... when you complete check them Items that no longer appear on the list because you turn off this setting have not been deleted They are still in the memory of your handheld You can purge completed items to remove them from memory Show Only Due Items Shows only the items that are currently due past due or have no due date specified When this setting is active items that are not yet due do not appear...

Page 148: ...ws the priority setting for each item Show Categories Shows the category for each item Send Item Opens a dialog box where you can choose how you want to send the selected item to another device The options available depend on the software installed on your handheld Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another device The ...

Page 149: ...at you can organize and view them in logical groups Synchronize with your computer using Palm Desktop software and HotSync technology and then listen to voice memos on your computer or send them as e mail attachments Share voice memos with other people when you use the Send or Beam commands Conserve space on your handheld by storing voice memos on expansion cards To open Voice Memo Press the Voice...

Page 150: ...tton To record a voice memo on your handheld 1 Press and hold the Voice Memo application button IMPORTANT Continue holding the Voice Memo application button until you finish recording If you are recording a long voice memo and don t want to continue holding the Voice Memo application button see Pausing and resuming a voice memo recording later in this chapter to make a recording with the onscreen ...

Page 151: ...trols This section covers how to use the onscreen controls to pause and resume while recording a voice memo To pause and restart while creating a voice memo 1 In the Voice Memo list tap New 2 Optional Tap the category pick list in the upper right corner and select the category in which you want to store the voice memo TIP To automatically store voice memos on an expansion card see Storing voice me...

Page 152: ... voice memos on an expansion card or to configure your handheld to always store voice memos on an expansion card when one is present Keep in mind that when you store voice memos on an expansion card they do not appear in the Voice Memo portion of Palm Desktop software after a HotSync operation and are not backed up So if you give your expansion card to a friend you do not have another copy of your...

Page 153: ...sign a title to a voice memo the title appears as the time you created the voice memo This makes it easy to locate and listen to your voice memos To listen to a voice memo 1 In the Voice Memo list select the voice memo title TIP You can also select a voice memo with the navigator See Using the navigator in Chapter 2 for details The voice memo begins to play after a few seconds To start playing imm...

Page 154: ...e the volume or press Down to decrease the volume To play a portion of a voice memo 1 In the Voice Memo list select the voice memo title 2 Drag the slider to the portion you want to hear TIP You can also tap the slider bar to jump the slider to that position 3 Tap Play 4 Tap Done Setting an alarm for a voice memo You can set an alarm for a specific time and date to remind you to follow up on a voi...

Page 155: ...the following Tap OK to permanently dismiss the reminder and return to the current screen Tap Snooze to dismiss the reminder and return to the current screen An attention indicator blinks in the upper left corner of the screen to remind you of the pending alarm and the reminder message appears again in five minutes When the reminder message reappears the current time appears in the Reminder bar an...

Page 156: ...ere in this book are described here The Voice Memos and Options menus differ depending on whether you re displaying the Voice Memo list or an individual voice memo V Memo menus Send Category Opens a dialog box where you can choose how to send the category The options available vary based on the applications installed on your handheld Send V Memo Opens a dialog box where you can choose how to send ...

Page 157: ...tting and whether to automatically store voice memos on an expansion card if one is present Security Displays the Change Security dialog box where you set a privacy option for all voice memos Details Displays the V Memo Details dialog box where you assign a category and privacy option for a voice memo About Voice Memo Shows version information for Voice Memo Voice Memo list V Memo screen ...

Page 158: ...Chapter 14 Using Voice Memo 148 ...

Page 159: ...nces screen where you can set the time and date for all the applications on your handheld Set an alarm Set Daylight Saving options To open World Clock 1 Tap the Home icon 2 Select the World Clock icon TIP You can also open World Clock by tapping the Clock icon in the upper left corner of the Graffiti writing area and then tapping Go to Clock or when your handheld is off you can press Select on the...

Page 160: ...and time for the primary location Keep in mind that the primary location settings are also your system date and time and that these settings are used by all the applications on your handheld The primary Location settings also appear in the Date Time Preferences screen Similarly if you change the settings in the Date Time Preferences screen those settings become your system date and time and also a...

Page 161: ...s not appear in the list see Adding a location later in this chapter to create a new location 3 Tap OK To set the date 1 Tap Set Date Time 2 Tap the Set Date box 3 Tap the arrows to select the current year 4 Tap the current month 5 Tap the current date 6 Tap Done To set the time 1 Tap Set Date Time 2 Tap the Set Time box Tap to set date Tap arrows to select year Tap to select month Tap to select d...

Page 162: ...cation unchanged To change the primary location 1 Tap the pick list next to the current primary location 2 Tap the location you want to use as the new primary location If the new location is in another time zone World Clock automatically updates the date and time in all the applications on your handheld Setting the secondary locations The secondary locations display the date and time in two locati...

Page 163: ...w location to the list When you add a location the default Time Zone and Daylight Saving settings are usually correct However you can adjust these settings if necessary When the Daylight Saving options are active the time change automatically occurs at 1 00 AM on the selected start and end dates To add a location 1 Tap a Location pick list 2 Select Edit List 3 Tap Add 4 Select a location that is i...

Page 164: ...lected month 6 Tap the Day pick list 7 Select the day of the week when daylight saving begins within the selected week 8 Tap OK 9 Tap the End box and repeat steps 3 through 8 to select when daylight saving ends 10 Tap OK Modifying a location If you add a location and later realize you did not use the correct settings you can modify the location To modify a location 1 Tap a Location pick list 2 Sel...

Page 165: ...m In addition to setting and displaying the date and time World Clock also provides a convenient travel alarm feature You can set an alarm to sound during the next 24 hour period To set an alarm 1 Tap the box next to the Alarm icon to open the Set Alarm dialog box 2 Tap the time columns to set the hour and minute 3 Tap OK 4 When the alarm reminder message appears do one of the following Tap OK to ...

Page 166: ...formation about choosing menu commands Options menu Display Options Opens a dialog box where you can choose which information appears on the World Clock screen Show Multiple Locations Activates the secondary location displays When it is selected the secondary locations appear below the primary location Date Activates the date display When it is selected the date appears below the time for each loc...

Page 167: ...irect methods include using a modem or network HotSync technology Selecting HotSync setup options You can choose when HotSync Manager will run If necessary you can adjust the local and modem HotSync settings as well To set the HotSync options on a Windows computer 1 Click the HotSync icon in the Windows system tray bottom right corner of the taskbar 2 Select Setup 3 Click the General tab and selec...

Page 168: ...the network settings and adjust the options as needed For more information see Conducting network HotSync operations later in this chapter 7 Click OK Available only when the Palm Desktop software is running Starts HotSync Manager and monitors requests automatically when you open Palm Desktop software Manual Monitors requests only when you select HotSync Manager from the Start menu Serial Port Iden...

Page 169: ...lt the transport monitor is enabled listen on USB and PalmConnect whenever you start your computer If you use an optional serial HotSync cradle cable and you use the same serial port for other devices besides the HotSync cradle cable disable the transport monitor and then enable it manually only when you connect the cradle cable to perform a HotSync operation Enable HotSync software at system star...

Page 170: ...Palm Desktop software In general you should leave the settings to synchronize all files The only reason you might want to change these settings is to overwrite data on either your handheld or Palm Desktop software or to avoid synchronizing a particular type of file because you don t use it In addition to the conduits for Date Book Address Book To Do List Memo Pad Note Pad and Voice Memo Palm Deskt...

Page 171: ... default settings To use a new setting on an ongoing basis select the Set As Default box Thereafter whatever you selected as the default setting is used when you click the Default button in the Custom dialog box 7 Click OK 8 Click Done to activate your settings To customize HotSync application settings on a Mac computer 1 Double click the Palm Desktop icon in the Palm folder 2 From the HotSync men...

Page 172: ...ver you selected as the default setting is used for HotSync operations 7 Click OK 8 Close the Conduit Settings window Conducting cradle cable HotSync operations The simplest way to synchronize data is to perform a direct HotSync operation by seating your handheld in the cradle cable and pressing the HotSync button Performing a cradle cable HotSync operation Windows computers The first time you syn...

Page 173: ...th a modem or network The following steps assume that you have already installed Palm Desktop software If you have not installed this software see Step 4 Install software in Chapter 1 for instructions To perform a local HotSync operation on a Windows computer 1 Place your handheld in the cradle cable 2 If the HotSync Manager is not running start it On the Windows desktop click Start and then selec...

Page 174: ...e a unique name To prevent loss of a user s records never try to synchronize more than one handheld to the same user name The HotSync Progress dialog box appears and synchronization begins 4 Wait for a message on your handheld indicating that the process is complete After the HotSync process is complete you can remove your handheld from the cradle cable Gently tilt your handheld forward in the cra...

Page 175: ...bar You can change users by selecting a new name in the pop up menu Each subsequent time you perform a HotSync operation HotSync Manager reads the user name from your handheld and synchronizes the data in the folder of the same name Be sure you select the correct user name from the User pop up menu before entering data on Palm Desktop or performing a HotSync operation If you are a system administr...

Page 176: ...nabled Double click the HotSync Manager icon in the Palm folder Click the HotSync Controls tab and make sure the Enabled option is selected 3 Press the HotSync button on the cradle cable The HotSync Progress dialog box appears followed by the Select User dialog box 4 In the Select User dialog box select the user name you entered when you installed the Palm Desktop software and click OK ...

Page 177: ...aptop and handheld and follow the steps in Performing an IR HotSync operation later in this section Preparing your computer for infrared communication Before you can perform a HotSync operation using the IR port the computer with which you want to synchronize must fulfill these requirements Your computer must support the IrCOMM implementation of the IrDA standards Your computer must have an enable...

Page 178: ...he simulated port that your computer uses for infrared communication See the documentation for your operating system for instructions on finding the simulated port This information is usually located in the Control Panel e Click OK NOTE If your cradle cable is connected to a USB port you can continue using the cradle cable while HotSync Manager is configured for infrared communication If your crad...

Page 179: ...ync operation it s easy to perform the actual operation To perform an IR HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap Local 4 Tap the pick list below the HotSync icon and select IR to a PC Handheld 5 Position the IR port of your handheld within a couple of inches of the infrared port of your computer 6 Tap the HotSync icon to start the IR HotSync operation Tap here to star...

Page 180: ...le HotSync operations on a Windows computer 1 If necessary connect the cradle cable to the port of the computer you use for HotSync operations 2 Click the HotSync Manager icon in the Windows system tray 3 Select Setup and then click Local 4 Select the COM port where your cradle cable is connected 5 Click OK On a Mac computer the HotSync Manager software monitors all ports at the same time However ...

Page 181: ...nnection Preferences in Chapter 17 for more information Preparing your computer for a modem HotSync operation There are a few steps you must perform to prepare your computer for a modem HotSync operation Be sure to perform these steps before you leave your office so that your computer is ready to receive a call from your handheld To prepare a Windows computer for a modem HotSync operation 1 Confir...

Page 182: ... and enable the Transport Monitor if it is not already enabled 4 Click the Connection Settings tab Serial Port Identifies the port for the modem If you are unsure of the port assignment look at the Modem Properties in the Windows Control Panel Speed Determines the speed at which data is transferred Try the As Fast As Possible rate first and adjust downward if you experience problems This setting a...

Page 183: ... steps you must perform to prepare your handheld for a modem HotSync operation To prepare your handheld for a modem HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap Modem Modem Identifies the type of modem connected to your computer If your modem does not appear on the list use the Hayes Basic setting or select Custom to enter a command string Refer to the manual that came wit...

Page 184: ...ations later in this chapter 6 Enter the telephone number to access the modem connected to your computer 7 If necessary enter a dial prefix such as 9 to access an outside line and then tap the Dial Prefix check box TIP You can enter a comma in the field to introduce a pause in the dialing sequence Each comma equals a two second pause 8 If the phone line you re using for the handheld has Call Waiti...

Page 185: ...ons that you do not want to synchronize during a modem HotSync operation The default setting is to synchronize all files Applications that do not have a database such as games do not synchronize even if you select the item in the Conduit Setup dialog box 6 Tap OK Performing a modem HotSync operation After you prepare your computer and your handheld and select your Conduit Setup options you are rea...

Page 186: ...g your computer for a Bluetooth HotSync operation There are a few steps you must perform to prepare your computer for a Bluetooth HotSync operation To prepare your Windows computer for a Bluetooth HotSync operation 1 Use the Bluetooth setup software on your computer to open or create a virtual serial port for Bluetooth communication See the documentation included with your computer for instruction...

Page 187: ...ttings tab and select the On check box next to bluetooth pda sync port 4 Close the HotSync Software Setup window Preparing your handheld for a Bluetooth HotSync operation There are a few steps you must perform to prepare your handheld for a Bluetooth HotSync operation To prepare your handheld for a Bluetooth HotSync operation 1 Create a trusted pair with your computer See Adding trusted devices in...

Page 188: ...advantage of the LAN and WAN connectivity available in many office environments Network HotSync technology enables you to perform a HotSync operation by using Bluetooth technology or an 802 11 accessory to make a wireless connection to a network by dialing in to a network or by using a cradle cable that is connected to any computer on your LAN or WAN provided that the computer connected to the cra...

Page 189: ...onnecting to your company s dial in server network modem is included with Palm Desktop software and handheld software You need to activate the feature however on both Palm Desktop software and your handheld To prepare your computer for a network HotSync operation 1 Click the HotSync Manager icon in the Windows system tray 2 From the HotSync Manager menu select Network 3 From the HotSync Manager me...

Page 190: ...formation your handheld can locate your computer when you perform a HotSync operation over the network To prepare your handheld for a network HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap the Menu icon 4 Select Modem Sync Prefs on the Options menu 5 Tap Network 6 Tap OK 7 Tap Select Service NOTE See Network preferences in Chapter 17 for information on creating a network or ...

Page 191: ...ions you are ready to perform a network HotSync operation To perform a network HotSync operation Tap the modem HotSync icon to begin the operation Using File Link The File Link feature enables you to import Address Book and Memo Pad information onto your handheld from a separate external file such as a company phone list HotSync Manager stores the data in a separate category on your Palm Desktop s...

Page 192: ... unique user name The handheld acquires a unique user name when the new user performs his or her first local HotSync operation For example suppose a sales organization wants to distribute two dozen handhelds that all have a common company phone list a set of memos and several key applications A user profile can be created to install the common data before the handhelds are distributed to the emplo...

Page 193: ...e that you want to create and then click OK to return to Palm Desktop software 7 Select the profile from the User list and create the data for the profile such as a company phone list and so on To create a user profile on a Mac computer 1 Open Palm Desktop software 2 From the User pop up menu select Edit Users 3 Click New Profile ...

Page 194: ...rforming the first HotSync operation with a user profile After you create a user profile you are ready to transfer the information to the new handheld during the first HotSync operation To use a profile for a first time HotSync operation on a Windows computer 1 Place the new handheld in the cradle cable 2 Press the HotSync button on the cradle cable 3 Click Profiles 4 Select the profile you want t...

Page 195: ...handheld to the HotSync cradle cable 2 Press the HotSync button on the cradle cable 3 Select the profile you want to load on the handheld and click OK to transfer all the profile data to the handheld The next time you perform a HotSync operation Palm Desktop software prompts you to assign a user name to the handheld ...

Page 196: ...Chapter 16 Performing HotSync Operations 186 ...

Page 197: ...Digitizer Calibrate the screen on your handheld Formats Set the country default and the formats for times dates calendar and numbers Power Set these features auto shutoff interval Stay on in cradle Beam receive Power on when opened and Power off when closed Security Set a password privacy options and locking options Sounds Alerts Select system game and alarm options from three profiles Custom Sile...

Page 198: ...rts settings This section provides details about each of these screens To open the General Preferences screens 1 Tap the Favorites icon 2 Tap General 3 Select the name of the Preferences screen you want to view TIP You can also select the Preferences category by pressing Left and Right on the navigator and select a Preferences screen by pressing Up and Down on the navigator Buttons Assign an appli...

Page 199: ...details To set the location 1 From the General Preferences screen select Date Time 2 Tap the Location pick list and select the location you want to use as your primary location The location you select should be a large city in the same time zone as the one where you live If an appropriate choice does not appear in the list see Adding a location in Chapter 15 to create a new location 3 Tap Done Whe...

Page 200: ...on in Chapter 15 to select the time zone and daylight saving time settings 7 Tap Done Digitizer Preferences The Digitizer Preferences screen opens the digitizer calibration screen This is the same screen that appears when you start your handheld for the first time You can recalibrate your screen after a hard reset or if your digitizer drifts You may need to repeat this process a few times until th...

Page 201: ... in Time date week start and numbers formats later in this chapter To set the country default 1 From the General Preferences screen select Formats 2 Tap the country name pick list 3 Select the setting you want to use 4 Tap Done Time date week start and numbers formats The Time setting defines the format for the time of day The time format that you select appears in all applications on your handhel...

Page 202: ...handheld If you find that your handheld shuts itself off before you finish reviewing the information on the screen you can increase the time setting of the automatic shutoff feature To set the Auto off after interval 1 From the General Preferences screen select Power 2 Tap the Auto off after pick list 3 Select the setting you want to use for the automatic shutoff feature 30 seconds 1 minute 2 minu...

Page 203: ...dheld turns on when you open it and remains on when you close it The power off option is available only when the Power on when opened setting is active To change the power on setting 1 From the General Preferences screen select Power 2 Tap the check box Power on when opened to deselect it 3 Tap Done To change the power off setting 1 From the General Preferences screen select Power 2 Tap the check ...

Page 204: ...our handheld To assign a password 1 From the General Preferences screen select Security 2 Tap the Password box 3 Enter a password 4 Enter a hint to help you remember your password if you forget it This is optional 5 Tap OK 6 Enter the same password a second time and tap OK 7 Tap Done Changing or deleting a password Once you define a password for your handheld you can change or delete it at any tim...

Page 205: ...can lock your handheld so that it cannot be operated until your password is entered In the event that your handheld is lost or stolen this helps protect your data from unauthorized use You can set your handheld to lock automatically or you can lock it manually You can set your handheld to lock automatically when any one of the following occurs When you turn off the power At a time you specify Afte...

Page 206: ...ity 2 Tap the Auto Lock Handheld box and then enter your password 3 Select On power off 4 Tap OK 5 Tap Done To set your handheld to lock at a preset time 1 From the General Preferences screen select Security 2 Tap the Auto Lock Handheld box and then enter your password 3 Select At a preset time and then use the arrows to set the time 4 Tap OK 5 Tap Done ...

Page 207: ...ndheld will present the hint you have entered to help you remember the password If you still cannot remember the password you must perform a hard reset to resume using your handheld Performing a hard reset deletes all the records in your handheld however you can restore all synchronized data at the next HotSync operation See Performing a hard reset in Appendix A for more information To lock and tu...

Page 208: ...e next time you perform a HotSync operation but it does not restore the password To delete a forgotten password 1 From the General Preferences screen select Security 2 Tap the Password box 3 Tap Lost Password 4 Tap Yes Making records private In many applications you can make individual records private Private records remain visible and accessible however until you select the Security setting to hi...

Page 209: ...creen select Security 2 Tap the Current Privacy pick list and select Mask Private Records 3 Tap OK to confirm that you want to mask private records 4 Tap Done To display all private records 1 From the General Preferences screen select Security 2 Tap the Current Privacy pick list and select Show Private Records If you do not have a password hidden and masked records become visible If you have a pas...

Page 210: ...to make private 2 Tap Details 3 Tap the Private check box to select it 4 Tap OK Sounds Alerts Preferences You can choose from three Sound Alert profiles TIP When you connect a headset to your handheld the external speaker is automatically silenced the Sounds Alerts settings are maintained and all volume levels are automatically adjusted for use with a headset Tap Show Private Records Custom Config...

Page 211: ...d Alarm Sound settings Your handheld uses a variety of sounds The System Sound Game Sound and Alarm Sound settings enable you to turn the sounds on or off and to adjust the volume level To set the sound settings 1 From the General Preferences screen select Sound Alerts 2 Tap Custom 3 Tap the System Sound pick list and select the sound level IMPORTANT When you turn off the System Sounds you also tu...

Page 212: ...tes and the indicator light blinks to notify you of alarms This is useful when you want to turn the Alarm Sound off but still be notified by alarms To set the Alarm LED and Alarm Vibrate settings 1 From the General Preferences screen select Sound Alerts 2 Tap Custom 3 Tap the Alarm LED pick list and select On or Off 4 Tap the Alarm Vibrate pick list and select On or Off 5 Tap Done Setting Communic...

Page 213: ...termine how your handheld communicates with other Bluetooth enabled devices You can turn Bluetooth communication on and off assign a name to your handheld for Bluetooth communication and choose device discovery and wakeup settings Turning Bluetooth communication on and off By default the Bluetooth communication feature on your handheld is turned off The default setting is designed to conserve batt...

Page 214: ...s your Bluetooth device name appears on their screen as a discovered device If you do not enter a device name your handheld sends the default name Palm OS handheld To assign a Bluetooth name to your handheld 1 From the Communications Preferences screen select Bluetooth 2 Tap the Device Name box 3 Enter a name for your device 4 Tap OK 5 Tap Done Setting device discovery Discovery is the process tha...

Page 215: ... your handheld and Bluetooth are on and the Discoverable setting is set to No you can receive connections only from devices with which you have previously formed a trusted pair This is similar to locking your door with a dead bolt and disabling the door bell but any friends who already have the key can enter By default the Discoverable setting is enabled when Bluetooth is on Bluetooth On and Disco...

Page 216: ...r application to wake up your handheld the application must remember your device name The BlueBoard and BlueChat applications on the Software Essentials CD ROM can remember device names however Address Book Memo Pad Note Pad and To Do List cannot remember device names and therefore cannot wake up another handheld NOTE Enabling the Allow Wakeup setting uses battery power even when your handheld is ...

Page 217: ... passkey The passkey enables you to create a list of Bluetooth devices from which you automatically accept communication If a device with a recognized passkey attempts to communicate with your handheld it bypasses the discovery and authentication process and automatically accepts the communication If a device without a recognized passkey attempts to communicate with your handheld it goes through t...

Page 218: ... Bluetooth devices have a built in passkey others enable you to choose the passkey see the documentation included with your Bluetooth device for information In either case you must use the same passkey for both the device and your handheld Many phones also require you to put the phone into a mode where it can accept a key exchange for bonding in a trusted pair See the documentation included with y...

Page 219: ...Trusted Devices 3 Select the device you want to view 4 Tap Details 5 Tap Done to return to the Trusted Devices screen 6 Tap Done again to return to the Bluetooth Preferences screen 7 Tap Done again To delete a trusted device 1 From the Communications Preferences screen select Bluetooth 2 Tap Trusted Devices 3 Select the device you want to delete ...

Page 220: ...s means that the names of devices found during one round of discovery are stored in your handheld s user cache The next time your handheld discovers a device that is listed in the user cache the device name appears very quickly Using cached names saves time because it eliminates the extra step of retrieving a name remotely Disabling this feature is useful only if the name of a remote device has ch...

Page 221: ...hronize data with your handheld See Conducting Bluetooth HotSync operations in Chapter 16 for details Using a collaborative application Connect to a Palm OS handheld using applications such as BlueBoard and BlueChat included on the Software Essentials CD ROM See the BlueBoard 2 0 Handbook and the BlueChat 2 0 Handbook on the Software Essentials CD ROM to learn more about these applications Other t...

Page 222: ...is connected by its universal connector to the cradle cable and the cradle cable is attached to a USB port of your desktop computer If you are using the optional serial cradle cable the cradle attaches to a serial COM port of your computer Modem to Universal connector A cable connection between your handheld s universal connector and a modem for dialing in to a modem that is part of your computer ...

Page 223: ...modem attached to or within your desktop computer to synchronize with your Desktop application To edit the IR to Phone connection 1 From the Communications Preferences screen select Connection 2 Select the IR to GSM Phone connection 3 Tap Edit 4 Tap Details 5 Tap the Speed pick list and select the appropriate speed 6 Enter the initialization string supplied by the documentation for the modem in yo...

Page 224: ...e phone the correct driver for your phone a subscription to high speed wireless data network services with your mobile phone carrier and the correct high speed wireless data network settings for your carrier TIP You can also create a connection with a GSM phone using the Phone Link application We recommend using Phone Link to create phone connections See Chapter 12 for details Use the steps descri...

Page 225: ...e to which you want to connect does not appear on the discovery results list tap Find More 9 Tap OK If prompted create a trusted pair with the device See Adding trusted devices earlier in this chapter for details Connecting to non GSM phones If you have a non GSM phone enabled with Bluetooth technology you can connect with the phone from your handheld to access the Internet and use Internet based ...

Page 226: ...select Bluetooth 6 Prepare your phone to accept a Bluetooth connection NOTE See the documentation that was included with your phone for how to prepare your phone to accept a Bluetooth connection The documentation might refer to a Bluetooth connection as a Bluetooth pairing or a Bluetooth link 7 Tap the Device box The discovery process begins and the discovery screen appears Tap here You must selec...

Page 227: ...s Bluetooth technology and the software that is included in the handheld operating system to connect with a LAN access point To use the e mail or web browser software included with your handheld you must create a configuration in Connection Preferences and then create Network Preferences settings See Connection Preferences earlier in this chapter for a complete explanation of how to define Connect...

Page 228: ... Phone Link erases the current settings when it creates the new settings To add a new network service profile 1 From the Communications Preferences screen select Network 2 Tap New An Untitled network service profile appears in the Service pick list 3 Tap Done To select a network service profile 1 From the Communications Preferences screen select Network 2 Tap the Service pick list 3 Select the net...

Page 229: ...rd box identifies the password you use to log into your server or ISP Your entry in this field determines whether your handheld prompts you to enter a password each time you log into your network If you do not enter a password your handheld displays the word Prompt in this field and asks you to enter a password during the login procedure If you are concerned about security select the Prompt option...

Page 230: ...ter for information about creating and configuring connection settings To select a connection 1 From the Communications Preferences screen select Network 2 Tap the Connection pick list 3 Select the connection you want to use 4 Tap Done Adding telephone settings The Phone field enables you to store the telephone number you use to connect with your ISP or dial in server You can also define a prefix ...

Page 231: ...e tap OK 5 Tap Done Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line For example many offices require that you first dial 9 to dial a number outside the building To enter a prefix 1 From the Communications Preferences screen select Network 2 Tap the Phone box 3 Tap the Dial Prefix check box to select it 4 Enter the prefix 5 Tap OK 6 Tap Don...

Page 232: ... Waiting on the Disable call waiting line Each telephone company assigns a code to disable Call Waiting Contact your local telephone company for the code that is appropriate for you 5 Tap OK 6 Tap Done Using a calling card The Use calling card field enables you to use your calling card when dialing your ISP or Intranet server Keep in mind that there is usually a delay before you enter your calling...

Page 233: ... you set your Connection and Network Preferences establishing a connection to your ISP or your company s network dial in server is easy NOTE If you are connecting to an ISP you need a third party application such as a web browser or news reader to take advantage of this connection For information about third party applications that support TCP IP check the web site www palm com To establish a conn...

Page 234: ...ne and subscribe to high speed wireless data services with your mobile phone carrier you can use these services to connect to the Internet when you are within range of the high speed wireless data network You can also configure Internet access with a GSM phone or high speed wireless data network using the Phone Link application We recommend using Phone Link to enter these settings See Setting up a...

Page 235: ...data network or LAN access point connection when you created it 5 If you selected a Bluetooth phone connection in step 4 tap Phone and enter the dial up connection number for your ISP and then tap OK See Adding telephone settings earlier in this chapter for details If you are using a Bluetooth Phone or LAN access point you can now connect and disconnect as described earlier in this chapter If you ...

Page 236: ...ops unexpectedly check your phone to see if a high speed wireless data network is active and available for the area you are in If a high speed wireless data network is available reconnect to the network using the preceding steps If a high speed wireless data network is not available you must switch your phone to a standard non GPRS phone connection and access the Internet using your ISP You can do...

Page 237: ...To add connection details 1 From the Communications Preferences screen select Network 2 Tap the service field 3 Tap Details Idle timeout The Idle timeout setting defines how long your handheld waits before dropping the connection with your ISP or dial in server when you switch out of a TCP IP application To set the Idle timeout 1 Tap the Idle timeout pick list and select one of the following optio...

Page 238: ... enter a primary and secondary DNS 1 Tap the Query DNS check box to deselect it 2 Tap the space to the left of the first period in the Primary DNS field and then enter the first section of the IP address Each section must be a number from 0 to 255 3 Repeat step 2 for the second third and last sections of the Primary DNS field 4 Repeat steps 2 and 3 for the Secondary DNS field 5 Tap OK IP address E...

Page 239: ... a modem or network connection The script is generally prepared by the system administrator and distributed to users who need it It automates the events that must take place to establish a connection between your handheld and the corporate servers You can create login scripts in two ways In a text editor on your desktop computer in which you create a file with the extension PNC which you then inst...

Page 240: ...nter on your handheld This command takes two arguments separated by a vertical bar on the input line Send Transmits specific characters to the TCP IP server to which you are connecting Send CR Transmits a carriage return or line feed LF character to the TCP IP server to which you are connecting Send User ID Transmits the user ID information entered in the User ID field of the Network Preferences s...

Page 241: ...ntrol to a login script after it terminates Created using a development environment that supports Palm OS software such as Metrowerks CodeWarrior for Palm Platform For additional information on creating plug in applications send e mail to Palm Developer Support at devsupp palm com Deleting a network service profile There is only one way to delete a network service profile Use the Delete command fr...

Page 242: ... Press Down on the navigator at any point during login to display these messages Viewing the Network Log If viewing the expanded Service Connection Progress messages does not give you enough information to find out why you cannot connect to your ISP or dial in server take a look at the Network Log The Network Log lists all of the communication that occurs between your modem and your dial in server...

Page 243: ...ls CD ROM To set Phone Preferences 1 From the Communications Preferences screen select Phone 2 Tap the Connection pick list 3 Select the appropriate connection for your phone If you do not see a connection for your phone see Setting up a phone connection in Chapter 12 for instructions 4 Tap Test to confirm that the selected driver works properly with your phone 5 Tap Done Setting Personal Preferen...

Page 244: ...tly you can assign Memo Pad to the icon so that you don t have to scroll through the Applications Launcher whenever you want to use Memo Pad Any changes you make in the Buttons Preferences screen become effective immediately you do not have to change to a different screen or application If you assign a different application to a button you can still access the original application using the Applic...

Page 245: ...ect one of the following settings for the full screen pen stroke Backlight Toggles the backlight on your handheld on and off Keyboard Opens the onscreen keyboard for entering text characters Graffiti Help Opens a series of screens that show the complete Graffiti character set Turn Off Lock Turns off and locks the handheld You must assign a password to lock the handheld When it is locked you need t...

Page 246: ...want to assign 5 Select the application that you want to assign to each button The default setting for each button is the HotSync setting which means that the cradle cable and optional modem accessories perform their normal HotSync functions 6 Tap OK twice to return to the Buttons Preferences screen 7 Tap Done Owner preferences The Owner Preferences screen enables you to update the name company na...

Page 247: ...on the information on the Owner Preferences screen cannot be changed In this case an Unlock button appears at the bottom of the screen 3 Tap Done To unlock the Owner Preferences screen 1 From the Personal Preferences screen select Owner 2 Tap Unlock 3 Enter the password that you defined in the Security application 4 Tap OK 5 Tap Done ShortCuts Preferences The ShortCuts Preferences screen enables y...

Page 248: ...er the last word in your ShortCut text This way a space automatically follows the ShortCut text 5 Tap OK To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode 6 Tap Done Editing a ShortCut After you create a ShortCut you can modify it at any time To ed...

Page 249: ...g a ShortCut If you no longer need a ShortCut you can delete it from the list of ShortCuts To delete a ShortCut 1 From the Personal Preferences screen select Shortcuts 2 Select the ShortCut you want to delete 3 Tap Delete 4 Tap Yes 5 Tap Done ...

Page 250: ...Chapter 17 Setting Preferences for Your Handheld 240 ...

Page 251: ...and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or other small electronic instrument Take care not to drop your handheld or subject it to any strong impact Do not carry your handheld in your back pocket if you sit on it you may damage it Protect your ...

Page 252: ...d in the cradle cable to recharge the unit This helps prevent accidental data loss If the battery drains to the point where your handheld does not operate it stores your data safely for about a week In this case there is enough residual energy in the battery to store the data but not enough to turn on your handheld If your handheld does not turn on when you press the power button you should rechar...

Page 253: ...t a sharp tip to gently press the reset button inside the hole on the back panel of your handheld Performing a hard reset With a hard reset all records and entries stored in your handheld are erased Never perform a hard reset unless a soft reset does not solve your problem NOTE You can restore any data previously synchronized with your computer during the next HotSync operation To perform a hard r...

Page 254: ...ndows system tray bottom right corner of the taskbar You can also click the HotSync command on the Palm Desktop software menu bar 2 From the HotSync Manager menu select Custom 3 Select the appropriate user name from the list 4 Select an application in the Conduit list 5 Click Change 6 Select Desktop overwrites handheld for each conduit Changing the HotSync setting from the default affects only the...

Page 255: ...ings 6 Click Macintosh overwrites handheld for each conduit Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSync operations 7 Click OK 8 Repeat steps 4 through 6 to ch...

Page 256: ...Appendix A Maintaining Your Handheld 246 ...

Page 257: ...s contact Technical Support or go to www palm com support NOTE Palm works with developers of third party add on applications to ensure the compatibility of these applications with your new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect that a third party application is adversely affecting the operation of y...

Page 258: ...Try the following 1 Disable any virus scanning software on your computer 2 Close any open applications 3 Make sure your computer has at least 50MB of disk space available 4 Delete all temporary files 5 Run ScanDisk or another disk verification tool on your computer 6 Uninstall and then reinstall Palm Desktop software I cannot install Palm Desktop software on my Mac computer Try the following 1 Dis...

Page 259: ...less a soft reset does not solve your problem You can restore any data previously synchronized with your computer during the next HotSync operation I get a warning message telling me my handheld memory is full Purge records from Date Book and To Do List This deletes To Do List items and past Date Book events from the memory of your handheld See Purging records in Chapter 4 You must perform a HotSy...

Page 260: ...A Problem Solution When I tap the buttons or screen icons my handheld activates the wrong feature Calibrate the screen See Digitizer Preferences in Chapter 17 When I tap the Menu icon nothing happens Not all applications or screens have menus Try changing to a different application I can t get my handheld to recognize my handwriting For your handheld to recognize handwriting input with the stylus ...

Page 261: ...o view your memos notes or voice memos alphabetically on Palm Desktop software and then perform a HotSync operation the memos on your handheld still appear in the order defined in the Preferences setting In other words the sort settings you use with Palm Desktop software are not transferred to your handheld I created an event in Date Book but it doesn t appear in the Week View If you have two or m...

Page 262: ...on I cannot perform a HotSync operation What should I check to make sure I m doing it correctly Make sure the HotSync cradle cable is connected securely On a Windows computer try these steps 1 Check the Windows system tray to make sure the HotSync Manager is running If it is not click Start on the Windows taskbar and then select Programs Navigate to the Palm Desktop software program group and sele...

Page 263: ...lick the HotSync Manager and select Custom Check that the correct conduit is active On a Mac computer double click the HotSync Manager icon From the HotSync menu select Conduit Settings Select your user name from the User pop up menu and check that the correct conduit is active I am using Outlook as my PIM but I cannot do a HotSync operation Click the HotSync Manager and select Custom Check that t...

Page 264: ...etup dialog box It should be set to the port where you connected the HotSync cradle cable If you are using the serial cradle cable try a lower baud rate setting on the Local tab in the Setup dialog box If you are using the serial cradle cable make sure you aren t running a program such as America Online that uses the serial port you selected in the Setup dialog box On a Mac computer try each step ...

Page 265: ... the following Make sure that Modem is selected in the HotSync Manager menu Confirm that the Setup String in the Setup dialog box configures your modem correctly You may need to select a different Modem Type or enter a custom setup string Most modems have a setup string that causes them to send initial connection sounds to a speaker You can use these sounds to check the modem connection Confirm th...

Page 266: ...ny software or AppleTalk networking that uses the serial port you selected in the Connection Settings tab Make sure your modem resets before you try again Turn off your modem wait a minute and then turn it back on Check the following on your handheld Confirm that the telephone cable is securely attached to your modem Make sure the dialing instruction specifies the correct phone number If you need ...

Page 267: ...r is enabled and that the Local Setup Port is set to Infrared Port See Conducting IR HotSync operations in Chapter 16 for more information On your handheld be sure the HotSync application is set to Local with the option IR to PC Handheld Be sure the IR port of your handheld is aligned directly opposite to and within a few inches of the infrared device of your computer IR HotSync operations do not ...

Page 268: ... problem I want to synchronize my computer with more than one handheld If the computer running Palm Desktop software synchronizes with more than one handheld each handheld must have a unique name Assign a user name to your handheld the first time you perform a HotSync operation Be aware that synchronizing more than one handheld with the same user name causes unpredictable results and potentially l...

Page 269: ...re that Network is selected on the HotSync Manager menu on your computer Contact your system administrator to make sure you network computer is properly set up Problem Solution I cannot beam data to another device with an IR port If you are beaming to another Palm handheld confirm that your handheld and the other handheld are between ten centimeters approximately 4 and one meter approximately 39 a...

Page 270: ... 1 Tap the Home icon 2 Select the Phone Link icon 3 Tap Connect 4 If the connection is successful open the application that requires the connection and complete the desired task If the connection is not successful try the steps that follow If you have a Bluetooth enabled phone you may need to go through the pairing process on both your handheld and your phone See Setting up a phone connection in C...

Page 271: ...g the pairing process on your handheld See the documentation included with your phone for assistance with completing the pairing process on your phone Check the Phone Preferences screen and make sure the correct phone connection is selected Problem Solution When I place my handheld in the cradle cable the indicator light does not go on Confirm that your handheld is well seated in the cradle cable ...

Page 272: ...vate Then you can follow these steps to restore your private entries a Use the Palm Desktop software and the cradle cable or infrared communication to synchronize your data b Tap Forgotten Password in Security to remove the password and delete all private records c Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your h...

Page 273: ... with developers of third party add on applications to ensure the compatibility of these applications with your new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect that a third party application is adversely affecting the operation of your handheld contact the developer of the application In addition Palm In...

Page 274: ...Appendix B Frequently Asked Questions 264 ...

Page 275: ...ference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is con...

Page 276: ...rve the guidelines or prohibitions on the use of wireless devices in your current location For example when you are on an airplane do not use the Bluetooth communication features of your handheld at times when government or airline regulations prohibit the use of cellular phones You can of course use all other applications on your handheld in accordance with airline regulations for electronic devi...

Page 277: ...ity is Declared EMC standard ETSI 300 826 Radio standard ETSI 300 328 2 Safety standard EN69950 Manufacturer s Name Palm Inc Manufacturer s Location 400 N McCarthy Boulevard Milpitas CA 95035 USA Importer s Name Palm Germany GmbH Importer s Location Landsberger Strasse 155 D 80687 Munchen Germany Type of Equipment Palm handheld with Bluetooth capability Model Number m550 Year of Manufacture 2002 A...

Page 278: ...achinery Battery Warning Do not mutilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals Discard used batteries according to the manufacturer s instructions and in accordance with your local regulations Varning Eksplosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren ...

Page 279: ...Product Regulatory Information 269 Uwaga ...

Page 280: ...Product Regulatory Information 270 ...

Page 281: ...Voice Memo 144 setting in World Clock 155 sound 103 156 201 250 Vibrate setting 202 Alphabet Graffiti writing 24 onscreen keyboard 17 Application buttons 11 41 73 89 117 133 234 Applications Address Book 73 beaming 30 32 Calculator 81 Card Info 85 categories 44 45 Date Book 89 Expense 105 font style 64 installing 66 70 Launcher 41 45 Memo Pad 113 Note Pad 117 opening 42 plug in 231 preferences for...

Page 282: ...ing 174 222 Calling card using in phone settings 174 222 Capital letters Graffiti writing 25 Card Info 85 Caring for the handheld 241 Categories application 44 45 assigning records to 54 55 beaming 30 31 creating 56 default 44 54 displaying 55 80 251 merging 57 renaming 57 sending 33 36 using in Applications Launcher 44 45 Chain calculations 82 Characters Graffiti 22 Charging handheld 6 Check boxe...

Page 283: ...ging event time 93 changing event to untimed 93 conduit for synchronizing 160 conflicting events 101 continuous events 95 97 creating records 50 90 93 Day view 97 deleting records 52 display options 102 end time for Day view 103 fonts 64 menus 101 Month view 99 notes for records 63 64 opening 89 overview 89 private records 200 purging records 53 54 repeating events 53 95 97 scheduling events 89 93...

Page 284: ...1 categorizing records 54 creating records 106 currency 108 date of item 107 defining new currency 109 menus 112 overview 105 receipt details 107 reports 111 type 107 112 vendor 108 External keyboard 40 F FAQs See Frequently asked questions FCC Statement 265 Files linking to external 39 181 Finding applications using Graffiti writing 42 information in applications 57 61 phone numbers 60 61 using t...

Page 285: ... operation on Mac 166 modem operation 158 171 175 255 256 modem settings 172 network operation 178 181 operations using cradle 170 212 operations using IR port 167 169 213 performing wireless HotSync operation 178 problems with 252 258 problems with IR 257 restoring data 244 245 selecting HotSync operations on your handheld 177 178 setting options 157 158 using with another PIM 71 I Icons alarm 94...

Page 286: ...g memos into other applications 113 fonts 64 menus 83 115 opening 113 overview 113 private records 200 reviewing memos 114 sorting records 62 251 Memory amount of free 263 for beaming 259 Calculator 82 regaining 53 249 Memos See Memo Pad Menus 48 50 250 Address Book 79 choosing 49 command equivalents Graffiti writing 49 command toolbar 49 Date Book 101 156 Edit menu 51 52 Expense 112 Memo Pad 83 1...

Page 287: ... for network 219 forgotten 198 262 Pasting notes into other applications 117 text 52 Payment Expense item 108 Pen stroke full screen 235 236 Peripheral hardware 14 Personal preferences 188 233 239 Buttons 234 236 Owner 236 Shortcut 237 Phone connection problems 260 261 creating a trusted pair 215 entering ISP information 224 entering passkey 126 260 Lookup 60 61 numbers selecting for Address list ...

Page 288: ...xpense 107 Receiving data See Beaming information Receiving data See Sending data Recharging the battery 192 Records beaming 30 31 choosing categories 54 creating 50 Date Book 90 defined 50 deleting 52 96 displaying a category of 55 editing 51 52 Expense 106 fonts 64 hiding private 194 198 lost 251 masking private 194 Memo Pad 113 notes for 63 64 number of 263 private 198 200 purging 53 54 sending...

Page 289: ...pping with 16 Sunday to start week 191 Symbols for currency 108 in Graffiti writing 28 System conduit 160 sounds 201 T Tab delimited files importing data from 38 Tapping 16 TCP IP 217 232 TDA To Do List archive file 38 Technical Support 247 263 Text copying 52 cutting 52 entry See Entering data files importing data from 38 39 fonts for 64 selecting all 52 Thousands separator 192 Time alarm setting...

Page 290: ...212 troubleshooting 252 253 254 261 User cache enabling disabling 210 User name for ISP 219 identifying handheld 236 User profiles 182 HotSync operation with 184 185 V vCal 38 39 vCard 38 39 Vendor for Expense item 108 Vibrate alarm 202 Voice Memo alarms 144 146 creating voice memos 140 143 listening to voice memos 143 144 menus 146 opening 139 overview 139 reviewing voice memos 143 W Week Date Bo...

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