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Pakedge RE-1, User Manual

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Contents 

Contents................................................................................................................................................................................................ 3

 

Introduction ......................................................................................................................................................................................... 5

 

Customer Service and Technical Support ...................................................................................................................... 5

 

Installing ............................................................................................................................................................................................... 6

 

Getting to know your product ..................................................................................................................................................... 7

 

Accessing the router ........................................................................................................................................................................ 9

 

Dashboard ............................................................................................................................................................................... 10

 

Settings .............................................................................................................................................................................................. 11

 

Connecting to the Internet ............................................................................................................................................... 11

 

Additional WAN Options .................................................................................................................................................. 15

 

Port Forwarding .................................................................................................................................................................... 16

 

1:1 NAT ..................................................................................................................................................................................... 17

 

Real-Time Monitoring ........................................................................................................................................................ 18

 

Isolated Guest network ...................................................................................................................................................... 19

 

Virtual DMZ ............................................................................................................................................................................ 20

 

Changing the IP address of the LAN Zone ................................................................................................................ 21

 

VLAN settings ........................................................................................................................................................................ 23

 

Static Route ............................................................................................................................................................................ 26

 

DHCP Reservation ................................................................................................................................................................ 27

 

Quality of service .................................................................................................................................................................. 28

 

Dual Wan ................................................................................................................................................................................. 31

 

Dynamic DNS/PakedgeDDNS ......................................................................................................................................... 32

 

Parental controls .................................................................................................................................................................. 37

 

SNMP ........................................................................................................................................................................................ 40

 

File Sharing ............................................................................................................................................................................. 41

 

Mapping network drives ................................................................................................................................................... 48

 

Mac OS X .......................................................................................................................................................................... 49

 

Windows 7 ........................................................................................................................................................................ 51

 

Media Server .......................................................................................................................................................................... 62

 

Summary of Contents for RE-1

Page 1: ...RE 1 RE 2 RK 1 High Speed Gigabit AV Router User Guide...

Page 2: ...serve all warning and caution symbols that are affixed to this equipment Comply with all instructions that accompany this equipment Upon completion of any service or repairs to this product ask the se...

Page 3: ...11 Additional WAN Options 15 Port Forwarding 16 1 1 NAT 17 Real Time Monitoring 18 Isolated Guest network 19 Virtual DMZ 20 Changing the IP address of the LAN Zone 21 VLAN settings 23 Static Route 26...

Page 4: ...PPTP 64 OpenVPN 65 OpenVPN client setup 67 Windows 67 OS X 68 iOS 69 Android 72 Username Password 78 Diagnostics 79 Remote Access 82 Time zone 83 Configuration 84 Firmware 86 Reboot 88 Appendix A Limi...

Page 5: ...installing this product please read this manual in its entirety Customer Service and Technical Support Pakedge Device Software Inc is committed to providing you with exceptional support on all of our...

Page 6: ...embly the operating ambient temperature of the rack environment may be greater than room temperature Make sure you install the equipment somewhere within the recommended temperature range For rack ins...

Page 7: ...ble 1 below for more information Table 1 LED Explanation From Left to Right LED Status Operation USB 1 2 LINK ACT Blue USB is connected Flashing Blue USB is being accessed Off No device connected WAN...

Page 8: ...scription Reset Button N A N A N A Hold Reset Button for 10 seconds to factory default the settings USB 1 2 USB A Up to 5Gbps USB 3 0 USB port used for file sharing WAN 1 2 RJ 45 10 100 1000 Mbps Ethe...

Page 9: ...ny Internet browser and go to the address http 192 168 1 99 or you can simply type pakedgerouter com Note For best results we recommend using Mozilla Firefox as your web browser If you are using Inter...

Page 10: ...set up Towards the top of the page you will find information on the serial number uptime and the number of active sessions on the router as well as the CPU and memory usage If there is new firmware av...

Page 11: ...in types of Internet connections DHCP Typically used by cable companies and DSL basic service Static IP Fixed public IP address mostly used by Business Class Broadband services PPPoE Used by DSL compa...

Page 12: ...Static IP To configure the router to a static IP 1 Hover your mouse towards the top of the page over Network Click Network Zones 2 Edit the WAN Zone...

Page 13: ...col to switch the WAN Zone to Static 5 Enter the IP address subnet mask Default Gateway and DNS Server provided by your ISP Select custom from the netmask drop down menu to enter a custom subnet mask...

Page 14: ...PPPoE To configure the router using a PPPoE connection 1 Log in to the router 2 Click Network Zones 3 Edit the WAN Zone 6 Select PPPoE from the Protocol drop down menu then click Switch Protocol...

Page 15: ...y when finished The router is now setup for PPPoE Additional WAN Options DNS Forwarding The DNS Forwarding option will forward LAN DNS requests pointed to the router to the specified public DNS server...

Page 16: ...k Port Forwarding 1 1 NAT 2 As an example we will forward TCP port 80 to an IP camera on the IP address 192 168 1 50 Click Add New Item 3 For the Description enter IP Camera For the Protocol select TC...

Page 17: ...the device pass to the Internet using the public IP specified for that device 1 1 NAT is only supported on the RK 1 router To configure 1 1 NAT 1 Navigate to Network Port Forwarding 1 1 NAT As an exa...

Page 18: ...l display which ports on the router are currently active The LAN WAN Statistics will display the amount of traffic going through the LAN or WAN of the router The Live Sessions will display information...

Page 19: ...ork port Any devices connected on that port will be placed on the Guest network The Guest network will only have access to the Internet It will not have access to any internal resources To enable the...

Page 20: ...it from the Internet To configure the Virtual DMZ 1 Click Virtual DMZ 2 Select Enable For the DMZ computer s IP field you can select the device from the drop down menu If the device is not listed you...

Page 21: ...anging the IP address of the LAN Zone The default IP address of the router is 192 168 1 99 To change the IP address of the router or change the entire network address 1 Click Network Zones 2 Click Edi...

Page 22: ...icates the last IP address that will be handed out The limit field indicates the amount of IP addresses that the router can hand out 5 The Lease time field allows you to view modify DHCP IP address le...

Page 23: ...h VLANs VLANs allow you to separate devices into smaller networks to increase efficiency on your network The router will come with VLANs 2 6 To modify any of the VLAN settings 1 Click Network Zones VL...

Page 24: ...Voice The VLAN ID allows you to use a different VLAN ID Enable Inter VLAN Routing allows this VLAN to communicate with other VLANs Unchecking this option would give VLAN2 Internet access only VLAN 2...

Page 25: ...68 12 249 so that it matches the new IP scheme 7 The Lease time field allows you to view modify DHCP IP address lease time The following format must be used A D represents days an H represents hours a...

Page 26: ...be the network which must be accessed and is not directly known by the router 192 168 222 0 Target Netmask is the Subnet Mask of that network 255 255 255 0 Gateway is the IP Address traffic should be...

Page 27: ...HCP reservation allows the router to continually assign the same IP address to a device To create a DHCP reservation 1 Click DHCP Reservation 2 Click Add New Item 3 For the Hostname field fill out a n...

Page 28: ...ive the new IP address Quality of service Quality of Service QoS allows you to prioritize data on the network For example there are certain applications which require the least amount of latency possi...

Page 29: ...ority column allows you to select the priority of the data 5 The Source host column allows you to define which source IP address the policy will apply to If you select all the policy will apply to all...

Page 30: ...rts the data you are prioritizing uses Click the drop down menu and select custom 10 You can then fill in the port number that your application uses 11 For example we will prioritize the data of a com...

Page 31: ...y mode If WAN1 loses Internet access WAN2 will take over To configure Dual Wan 1 Click Dual Wan 2 Select Enable WAN1 will now check connectivity every 5 seconds to make sure that it is still up and ru...

Page 32: ...t is under the Pakedge DDNS tab Pakedge offers its own DDNS service that works alongside our Bakpak cloud system It is not required to have a Bakpak hardware device running on the network in order to...

Page 33: ...amespace where name is a name you choose Enter a name you would like to use and click Check Availability to have the router check if that name is available In the following example we will check to se...

Page 34: ...The router displays the status of the Pakedge DDNS giving you the hostname that the router is currently using 10 You can change the hostname you are using at any given time by simply entering a new h...

Page 35: ...Pak user has been changed Note You can only register for a new BakPak user once on the router After you have registered for a BakPak user once the register button will disappear from the GUI To config...

Page 36: ...en the router will check to see if the WAN IP address has changed The Check time unit indicates the unit of time that is used for the Check for changed IP every field The Force update every field indi...

Page 37: ...revent any http traffic from going out to the Internet To configure the parental controls 1 From the Services menu click Parental Controls 2 You will see two tabs on this page One is Block Websites an...

Page 38: ...k Websites feature the router will also need to use a secondary IP address on the network There is a message on the Block Websites page to warn you about this Ensure that the IP address listed is not...

Page 39: ...the IP address of the device 12 The Protocol field allows you to select whether you want to block TCP UDP or both for this policy 13 The Ports field allows you to specify which port you wish to block...

Page 40: ...and leave the Ports field blank SNMP Simple Network Management Protocol SNMP is a standard protocol for network management By default it is enabled on the router To view the SNMP settings 1 Click SNMP...

Page 41: ...contents of a USB drive on the local network To configure local file sharing 1 Click File Sharing 2 Under the Local File Sharing tab select the enable checkbox Click Apply You can now access the USB d...

Page 42: ...have enabled the file sharing and connected a USB drive into the router you will see your drive listed in the file shares menu 6 You can rename the Disk Name Doing this can make mapping the USB drive...

Page 43: ...ange the username and password used to remotely access the USB drive Simply enter the new credentials and click Apply 4 Click Apply to finalize the settings 5 To remotely access the USB drive enter th...

Page 44: ...to the router Enter the credentials and click Login You will see the USB drive listed 7 You can click the USB drive to view the files and folders inside of it Click a folder to view the contents of it...

Page 45: ...er displayed In this example we have a single file named File1 9 Click Download to retrieve the file from the USB drive You can also click Delete to remove it 10 You can upload a file onto the USB dri...

Page 46: ...11 Navigate to the file you want to upload and select it 12 Click Upload...

Page 47: ...Your file will now be on the USB drive 13 You can create folders as well Simply enter the folder name and click Create Folder As an example we will create a folder titled Folder two...

Page 48: ...tory click the Back button 16 Click model fileshare to return to the root of the USB drive 17 Finally click Logout to log out of the file share Mapping network drives The following section will show y...

Page 49: ...map the USB drive on Mac OS X 1 Click Go at the upper left 2 Click Connect to Server 3 In the server address field enter SMB IP address of your router The following image shows an example of this Cli...

Page 50: ...est or registered user Select registered user In the username and password field enter the credentials you have configured on the router 5 The USB drive will now be mapped on your computer and you wil...

Page 51: ...Windows 7 To map the USB drive on the device in Windows 7 1 Click the start button at the bottom left hand side Click Computer 2 Click Map Network Drive...

Page 52: ...3 Click Browse 4 Click RK 1 RE 1 RE 2 to expand it Click the folder you want to map underneath it to select it Click OK...

Page 53: ...5 Check the box titled Connect using different credentials then click Finish 6 Enter the username and password to access the folder Click OK 7 You will now have access to the files on the USB drive...

Page 54: ...Windows 8 10 To map the USB drive on the device for Windows 8 1 Press the windows button on your computer Type computer and press enter 2 Click Computer towards the top 3 Click Map network drive...

Page 55: ...4 Click Browse 5 You will see the router listed You will also see all of the folders on the USB drive connected to the router...

Page 56: ...6 Select the folder you want to map and click OK 7 Enter the credentials to access the folder...

Page 57: ...8 Your folder field will have auto populated with the name of the folder Click Finish You will now have access to the files on the USB drive Your folder will now show up as a mapped drive...

Page 58: ...Windows XP To map a USB drive in Windows XP 1 Click My Computer 2 Click Tools Map Network Drive...

Page 59: ...3 Click Browse 4 Select the folder you want to map Click OK...

Page 60: ...5 Click Finish 6 Enter the credentials to access the folder...

Page 61: ...You will now have access to the folder Your folder will now be mapped on your computer...

Page 62: ...s the content of that USB drive To enable the media server 1 Click Media Server 2 Select Enable Port sets the HTTP port used for media access Friendly Name is the name that will be shown for this medi...

Page 63: ...c configuration of the router for your devices This can be essential for certain audio video systems and devices such as game consoles To enable UPnP 1 Click UPnP 2 Select the enable box then click Ap...

Page 64: ...resources To configure PPTP VPN 1 Hover over Services then click VPN 2 Select Enable 3 There is a default pakedge user The default password for this user is pakedgev Click Apply to enable the VPN with...

Page 65: ...the same IP scheme as your LAN zone For example if your LAN zone is setup for 192 168 1 X you will receive an IP address from the IP range of 192 168 1 20 thru 192 168 1 30 If your network LAN zone is...

Page 66: ...e routers OpenVPN server will need to have a profile created for them The profile only requires a name given to it Then the profile is downloaded as a configuration file and sent to the device that wi...

Page 67: ...nnection OpenVPN client setup Windows OpenVPN GUI is a popular free OpenVPN client for Windows To Use OpenVPN GUI 1 Download OpenVPN GUI here and install it on your Windows PC 2 Download the Routers O...

Page 68: ...our computer and install Tunnelblick 2 Download the Routers OpenVPN configuration file and save it to your computer 3 Double click the ovpn file you downloaded A dialog opens asking you for your confi...

Page 69: ...Connect on your OpenVPN profile If the connection is successful you will see the following window appear briefly iOS OpenVPN Connect is a free OpenVPN client for iOS devices To Use OpenVPN Connect 1...

Page 70: ...2 Open the email you sent yourself with the config file on your iOS device and tap the attached file 3 Tap Copy to OpenVPN and the OpenVPN Connect app should open automatically...

Page 71: ...4 Tap to import the profile 5 Tap Connection to connect to the VPN If connected successfully you should see the notice that your connection is active...

Page 72: ...Android OpenVPN Connect is a free OpenVPN client for Android devices To use OpenVPN Connect 1 Download and install the OpenVPN Connect app from Google Play...

Page 73: ...on your Android device and tap the attached file Save it to your SD card 3 Open the OpenVPN Connect app tap its More Menu icon then tap Import 4 Tap Import Profile from SD card locate your downloaded...

Page 74: ...5 Then tap Connect...

Page 75: ......

Page 76: ...6 Allow permission to run OpenVPN by tapping OK You are connected to OpenVPN...

Page 77: ......

Page 78: ...er navigate to Maintenance Username Password 2 Enter the password you would like to use for the router There are no specified requirements for the password You will need to enter the password a second...

Page 79: ...cs page allows you to easily troubleshoot your network Ping Ping allows you to test communication between two devices on the network To ping from the router 1 From the Maintenance menu click Diagnosti...

Page 80: ...llows you to see how many routers or hops there are between the router and a certain destination To perform a traceroute 1 From the Maintenance menu click Diagnostics 2 Click traceroute If you wish to...

Page 81: ...esults will be displayed NSlookup NSlookup allows you to find name server information for domains To perform an NSlookup 1 Click Diagnostics 2 Click NSlookup If you wish to do an NSlookup for a differ...

Page 82: ...the default port used to access the router remotely To change the secure web port 1 Click Remote Access 2 You can type a new port number into the Secure Web Access Port field if you wish to change it...

Page 83: ...is recommended that you keep this option enabled 4 If you have made any changes on this page click Apply to finalize the settings Time zone The time zone page allows you to set the appropriate time o...

Page 84: ...eset the router to factory default settings 1 Click Configuration 2 Click Factory Default The router will now factory default itself You can also factory default the router by pressing the pin hole re...

Page 85: ...up of your configuration 1 Click Configuration 2 Click Download Configuration The configuration file will be downloaded to your computer Restore Configuration To restore a configuration from a previou...

Page 86: ...The Firmware page will allow you to update the firmware on your router To update the firmware 1 The current firmware version of the router is displayed towards the bottom of the page If there is new f...

Page 87: ...e to the firmware file and click Local Update The Keep settings option indicates that the router will keep its configuration after the firmware update If you uncheck this box before clicking Update th...

Page 88: ...he Check Update option will force the router to pull the latest firmware available and update itself Reboot To reboot 1 From the Maintenance menu select Reboot 2 Click Reboot 3 The router will now reb...

Page 89: ...e to living structure failure resulting from accident for example flood electrical shorts insulation misuse abuse neglect mishandling misapplication faulty or improper installation or setup adjustment...

Page 90: ...of the purchase date from your authorized dealer 19 5 Important Warranty Registration Please register your product at www pakedge com It is imperative that Pakedge knows how to reach you promptly if...

Page 91: ...11734 Election Road Draper UT 84020 U S A Visit us at www pakedge com Pakedge Device Software Inc 2016 All Rights Reserved DOC 00183 B 2016 11 22 MS...

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