68 | Ottobock
Error while charging the product
LED on
power
supply
LED on bat
tery charger
Error
Resolution
Country-specific plug adapter not
fully engaged on power supply
Check whether the country-spe
cific plug adapter is fully
engaged on the power supply.
Non-functional socket
Check socket with another elec
tric appliance.
Defective power supply
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
No connection between battery
charger and power supply
Check whether the charging
cable plug is fully engaged on the
battery charger.
Defective battery charger
The battery charger and power
supply must be inspected by an
authorised Ottobock Service
Centre.
Take note of the beep signals to
differentiate between these
states.
When the battery charger is con
nected or disconnected, a self-
test is conducted and confirmed
by a single beep and vibration
signal.
The battery is fully charged if this
beep signal is heard.
If no beep signal is heard, the
connection to the product is
interrupted.
Battery is fully charged (or con
nection with product is interrup
ted).
If the connection to the product is
interrupted, an authorised
Ottobock Service Centre must
inspect the product, battery char
ger and power supply.
Error after disconnecting the battery charger (error on self-test)
Beep
signal
Vibration
signal
Error
Resolution
3x short
Minor error:
e.g. service interval has been
exceeded, disruption of a sensor
signal
Contact Ottobock