OSHD-410H & OSHD-810 & OSHD-1610
Install & User Manual - Firmware 3.X 82
No response in Live screen even [PTZ]
button is pressed.
Check if connected protocol and other configuration is set
correctly for PTZ camera in Menu -> Network -> Remote Device
External HDDs are not recognized as
quantity installed physically after
connecting multiple external HDDs to
DVR
It takes time to be recognized multiple external HDDs. Try it
again later. If same problem goes on, it is highly originated from
HDD problem. Please try it with other HDD.
“Time re-setting is required” message
comes out on the screen.
This message comes out when there is time setup error on built-
in clock. Please contact local dealer for further support.
“NONE” icon and error message pops
up.
Please check HDD connection status.
Please contact local dealer if this message continues to pop up
even if there is no problem in connection.
There is no added information of HDD
after installing additional HDD.
Please check if additional HDD is compatible with DVR. To
know more about compatibility, please contact CS team of
manufacturer.
There is no added information of
external storage devices (USB
memory, eSATA HDD).
Please check if additional storages are compatible with DVR. To
know more about compatibility, please contact CS team of
manufacturer.
Network setup for basic search, copy,
using router is difficult.
Please refer to product manual for detail.
Please refer to “Network connection and setup” in case user
needs to use router for network connection.
User forgets password.
Please contact CS team of manufacturer.
Copied data is not played in the PC.
Please don’t remove media during copy or don’t turn off DVR.
VFS4 (For DVD copy), exe copy is for customized player only
so it can be played using MiniPlayer.
Please install multi codec for playback data copied in avi format.
Can’t return to live mode during
playback.
Press [
□] or [ESC] button in front panel or remote control to
return to live screen.
Recording is not working
Please check if camera input is well connected
Please check record mode.
Please check HDD is ready for record.
Please check if current time is included in scheduled record time
in case record mode is continuous or event.
Please press [REC] button to start record.
In case event record is not working please check event detection
status.
Recorded picture quality is not good.
Please change camera into 1080p if current recording camera is
720p.
Please set picture quality as Q7 for 1080p, Q5 for 720p.
In case resolution and recording picture quality set high, data
