Opentech INSOMNIAC 120, Manager'S Manual

Page: 19 / 42

Kiosk Manager’s Guide: 20 Series
Go to Table of Contents 1/14/2022 V1.01 | Pg. 19
Logging in
Log in at https://portal.opentechalliance.com . If you don’t know your username and password,
contact your supervisor or your OpenTech Customer Success Manager (find CSM contact
information here ).
Select a Report
On the main screen, hover your mouse over
the REPORTS tab, select INSOMNIAC KIOSK
and click on the report you want to run. Here
are reports you can run for your 20 Series
Kiosk:
AT A GLANCE – See an overview of all
interactions at a specific kiosk
AUTOPAY – Get a list of tenants who signed
up for autopay at selected kiosks
CASH HISTORY – See a list of cash accepted
by selected kiosks, broken down by
denomination
ESCROWED CASH – Show cash allocated to
escrow (not to a tenant account) at selected kiosks
FAILED LOGINS – See names of users who failed to log in to an existing account at selected
kiosks
INSURANCE SALES – Create a list of tenants who purchased insurance at selected kiosk
LEASE HISTORY – Show rentals done on selected kiosks, with links to viewable photos, videos,
and leases (depending on your setup)
PAYMENTS – Show payments taken at selected kiosks, with links to videos
PAYMENT STAT EXPORT – Create a spreadsheet of payments made at all kiosks belonging to
an account
UNITS TO UNLOCK – Create a list of available units at a specific facility, in preferred order of
rental, so managers can ensure the units are unlocked and ready for kiosk after-hours rental.
VENDING – See a list of all lock purchase attempts (complete and incomplete) at selected
kiosks