Kiosk Manager’s Guide: 20 Series
1/14/2022
V1.01
|
Pg. 32
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Model 220/720/920 kiosks have two
speakers attached to the door that
connect to an amplifier attached to the
back wall, upper left-hand corner
o
Speaker cables run down the right
side of the open door to the
amplifier
o
Amplifier cable runs down the left
side of the main cabinet to the PC
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Troubleshooting with Tech Support
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We will ask if you can see the
glowing red power indicator light on
the amplifier
If there is no light, we will ask you to unplug and re-plug the amp’s
power cable
o
We may ask you to remove the 3.5mm cable from the PC and reseat it so
we can verify the speakers are being recognized by the operating system
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If necessary, Tech Support will send replacement parts and walk you through
installation using a 1/4" nut driver, No. 2 Phillips screwdriver, snips and
replacement zip ties
Top camera
For Top Camera issues, check the connections first, then
NOTE: tell the technician if other devices are not working – it may be a power supply
issue
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This camera connects to the PC by USB and can be tied into your facility’s CCTV
network via a BNC (Bayonet Nut Coupling) connection plugged into your DVR.
Safety Tip
For your safety and to avoid damaging the kiosk, turn off power when working inside the
kiosk, unless a technician requests otherwise (some procedures require power).
