
Chapter 8 Troubleshooting
123
W7.091.601
ELECTROSURGICAL GENERATOR ESG-400
Error
no.
Error message
Possible cause
Remedial action
The contact resistance of
the neutral electrode is too
high or the neutral
electrode is not connected.
Check the connection /
attachment of the neutral
electrode.
Malfunction of the neutral
electrode and / or the
neutral electrode cable.
Replace the neutral electrode
and / or the cable.
E202
Insufficient neutral
electrode contact
1. Check the connection
and attachment of the
neutral electrode.
2. If the problem persists,
attach a new neutral
electrode.
3. If the problem persists,
contact Olympus.
Malfunction of the
electrosurgical generator.
If the problem persists, contact
Olympus.
E214
Low battery
If the problem persists,
contact Olympus.
Malfunction of the
electrosurgical generator.
If the problem persists, contact
Olympus.
Improper connection of the
communication cables to
the LINK-OUT / LINK-IN
socket on the rear panel of
the electrosurgical
generator or to the
peripheral equipment.
Check the connection of the
communication cables to the
electrosurgical generator
and / or to the peripheral
equipment for correct
connection.
Malfunction or damage of
the communication cables.
Check the cables for damages
and, if necessary, replace the
cables.
E390
E394
E409
E411
E490
E515
E516
Communication error
1. Check all communication
cables are connected
correctly.
2. Check all cables for
damage. If necessary,
replace the cables.
3. If the problem persists,
contact Olympus.
Malfunction of the
electrosurgical generator.
Contact Olympus.
One or more saved
procedures have been
deleted.
Press the “OK button” to close
the error window and to
continue.
E438
Procedure data error
1. One or more procedures
have been deleted.
Press OK to continue.
2. If the problem persists,
contact Olympus.
Malfunction of the
electrosurgical generator.
Contact Olympus.
All settings of the
electrosurgical generator
have been set to default.
The electrosurgical generator is
ready to use after the error
window disappeared.
E441
Device setting error
Device settings have been
set to default.
If the problem persists,
contact Olympus.
Malfunction of the
electrosurgical generator.
Contact Olympus.
Summary of Contents for ESG-400
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