7
Four-part forms
5 - 9
Envelopes
Perform the Printhead Gap Adjustment. Refer to Section 3.3 of this Service Handbook for details.
Refer to RAP 03.
11. Strange symbols and incorrect fonts appear during a print run.
The printer driver does not agree with the emulation selected for the printer.
OR
Incorrect printer commands are embedded within the software.
To check the selected emulation, follow this procedure.
1. Verify that the printer is loaded with paper.
2. Press SELECT until the SELECT lamp goes out.
3. Press QUIET to enter Menu Mode.
4. The first Group/Item/Setting prints.
5. Press GROUP until GENERAL CONTROL prints.
6. Press ITEM until EMULATION MODE prints.
7. Press SET until the desired emulation prints.
8. Press EXIT to save the settings and exit the Menu Mode.
If the emulation is correct, check the software documentation on how to select a printer driver. Verify that
the selected driver is correct for the emulation. Refer to the Reference Guide. Drivers near the top of the
list are more compatible with the printer than drivers near the bottom of the list. If the software does NOT
offer any driver on the list, check with the software manufacturer to see if additional drivers have been
added since the software was purchased.
Verify that any embedded commands in the software were correctly entered.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
