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Service Guide ML380
Chapter 4 Failure & Repair Analysis
4.4.02 Problem Categories
There are three categories of problems that you might encounter when servicing the printer.
SELECT Lamp Blinks (Fatal Errors)
The following can cause the SELECT lamp to blink.
Open Bail Arm
Jammed Paper
Printhead Cannot Move
Other Fatal Error
When the SELECT Lamp is blinking, check the items listed below.
1. Close the bail arm.
2. Check for a paper jam.
3. Verify that the printhead moves freely.
4. Record the status of the POWER, SELECT, Font Indicators, and Pitch Indicator Lamps.
5. Refer to the Fault Alarms Tables (Section 4.6)
6. Locate the error.
7. Perform the designated corrective action.
Operational Errors
An Operational Error is usually not accompanied by a fault alarm indication.
Refer to the Start Here Flowchart (Section 4.4.03) and perform the corrective action.
SELECT Lamp Blinks Slowly (Paper End/Jam Conditions)
A slowly blinking SELECT lamp usually indicates a cover open, paper jam or paper-end (out of paper)
condition.
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Summary of Contents for ML380
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