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Oki C3530n MFP, Maintenance Manual

The Oki C3530n MFP is a versatile printer that combines functionality and reliability. To ensure hassle-free installation and operation, users can easily access the comprehensive Installing Manual. Download this manual for free from manualshive.com, empowering you to optimize your printing experience with this exceptional product.

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Oki  Data  CONFIDENTIAL

43605601TH  Rev. 1   

6 / 

7.  TrouBlesHooTing ProCeDures ............................................................121

7.1 

Precautions prior to repair .................................................................................................121

7.2 

Items to be checked prior to taking action on abnormal images .......................................121

7.3 

Precautions when taking action on abnormal images ......................................................121

7.4 

Preparations for troubleshooting .......................................................................................121

7.5 

Troubleshooting method ....................................................................................................121

7.5.1 

LCD Message List ...............................................................................................122

7.5.2 

Preparing for troubleshooting .............................................................................. 171

7.5.2.(1)LCD Display Malfunction .................................................................................... 173
7.5.2.(2)Irregular Operation of the device after turning on the power ............................. 174
7.5.2.(3)Paper Feed Jam (1st tray) .................................................................................183
7.5.2.(4)Paper Feed Jam (Multipurpose tray) .................................................................185
7.5.2.(5)Paper transport jam ...........................................................................................187
7.5.2.(6)Paper Exit Jam ..................................................................................................192
7.5.2.(7)Paper Size Error .................................................................................................195
7.5.2.(8)ID Unit Up-Down Error (Service Call 140-143) ..................................................196
7.5.2.(9)Fuser Error (Service call 170-177) .....................................................................197
7.5.2.(10)Motor Fan Error(Service call 127) ....................................................................198
7.5.2.(11)Print Speed is Slow (Low Performance)...........................................................199
7.5.2.(12)LED head is not recognized(Error 131,132,133,134) ........................................199
7.5.2.(13)Toner cartridge is not recognized (Error 540, 541, 542, 543) ..........................200
7.5.2.(14)Fuse Cut Error (Service call 150-155) ..............................................................201
7.5.2.(15)Dew Condensation Errors (Service call 123) ...................................................202
7.5.2.(16) RFID Related Error ..........................................................................................203

7.5.3 

Image Problem Troubleshooting ..........................................................................204

7.5.3.(1)Color is totally pale (Figure 7.2 

a

 ) .....................................................................205

7.5.3.(2)Background is dirty (Figure 7.2 

B

 ) ....................................................................206

7.5.3.(3)Blank Print (Figure 7.2 

C

 ) .................................................................................207

7.5.3.(4)Vertical lines are printed.....................................................................................208
7.5.3.(5)Cyclic Print Trouble (Refer to Figure 7.2 

e

 ) ......................................................209

7.5.3.(6)Color drift is wide. .............................................................................................. 210
7.5.3.(7)Solid Black Print ................................................................................................. 211

7.5.4 

Response after Flash compulsive initialization ....................................................212

7.5.5 

Network Troubleshooting .....................................................................................213

7.6 

Fuse Checking .................................................................................................................. 214

8.  ConneCTion DiagraMs ..............................................................................215

8.1 

Check of resistance values ...............................................................................................215

8.2   Component layout .............................................................................................................218

Summary of Contents for C3530n MFP

Page 1: ...Oki Data CONFIDENTIAL C3530nMFP Maintenance Manual 032807A ...

Page 2: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 Document Revision History Rev No Date Corrected items Person in charge No Page Description of change 1 2006 12 04 Issue MDP3 Enomoto ...

Page 3: ...urate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy of the information contained herein Oki Data assumes no responsibility to the damages caused or claimed to have been caused by the user as a result of repair adjustment and or change using this manual Parts of this product are delicate and can be damaged unless properly handled We strongly recomme...

Page 4: ...Prohibition 31 3 2 Printer Unpacking Procedure 33 3 3 MFP Installation Instructions 34 3 4 Packed Units and Attachments 35 3 5 Assembly Procedure 36 3 5 1 Printer Main Body 36 3 5 2 Power Cable Connection 42 3 5 3 Installation of Optional Components 44 3 5 4 Confirm the Recognition of Option 48 3 6 Configuration Page Print 49 3 7 Network Information Print 51 3 8 Connection Procedures 52 3 9 Checki...

Page 5: ... motor Solenoid 85 4 2 3 21 Belt motor High voltage board Cover open switch 87 4 2 3 22 Low voltage power supply Low voltage fan 88 4 2 3 23 M32 Board Main Board 89 4 2 3 24 Remove the Stay Guide L Assy 90 4 2 3 25 Disassembly of the Stay Guide L Assy 91 4 3 Lubricating points 92 5 MAINTENANCE MENU 107 5 1 Maintenance Utility 107 5 2 Various printing of the printer unit with controller 110 5 3 Swi...

Page 6: ...ser Error Service call 170 177 197 7 5 2 10 Motor Fan Error Service call 127 198 7 5 2 11 Print Speed is Slow Low Performance 199 7 5 2 12 LED head is not recognized Error 131 132 133 134 199 7 5 2 13 Toner cartridge is not recognized Error 540 541 542 543 200 7 5 2 14 Fuse Cut Error Service call 150 155 201 7 5 2 15 Dew Condensation Errors Service call 123 202 7 5 2 16 RFID Related Error 203 7 5 ...

Page 7: ... Panel PCB LCD Network I F USB2 0 K LED HEAD Y LED HEAD M LED HEAD C LED HEAD K Tag Y Tag M Tag C Tag K Toner Sensor Y Toner Sensor Toner Sensor PCB ID Fuse Cut terminal LED FUSE LED FUSE LED FUSE LED FUSE K ID UP DOWN High Voltage Power Unit ENV Sensor Belt Unit BELT FUSE Cover Open SW BOURBON DCON ASIC Spilytas ASIC ARMORED Low Voltage Power Unit AC Front Sensor PCB Rear Sensor Relay PCB FAN AC ...

Page 8: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 ...

Page 9: ...e insides of C3530 MFP printers are composed of the following parts Scanner part Electronic photography process part Paper path Control part CU part PU part Operation panel Power supply parts high voltage part low voltage part Figure 1 2 shows the composition of the printer ...

Page 10: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 10 1 3 Offer of Options This product can be installed with the following option 1 Additional memory board 256MB ...

Page 11: ...M Program 4MB FLASH ROM 4MB include NIC FAX FW Power Consumption Power input 110 127VAC Range 99 140VAC 220 240VAC Range 198 264VAC Power saving mode Below 30W Idle 110W Normal operation 400W Peak 980W Operation Environment temperature In operation 10 32 17 27 temperature at full color printing with quality guaranteed At stand by 0 43 power off In storage 1 year max 10 43 with drum and toner At tr...

Page 12: ...anscript belt life 50 000pages size A4 3 pages job Automatic counter reset Fuser life 30 000pages size A4 Automatic counter reset 50 000pages size A4 Automatic counter reset Operation noise In operation ISO 7779 front Printing on one side 6 38B A 6 5B A At stand by 3 7B A Power saving mode back grand level Paper handling Paper feeding capacity 1st tray legal universal cassette 250 sheets 70kg Pape...

Page 13: ...rd On off switch Standard Emulation switch Bit map Type face Scalable 1 Type face Scalable 2 Type face Scalable 3 Type face Luster riser Bar code OCR Japanese PCL font Japanese PS font RAM set Japan USB IF logo Windows logo Operation by UPS 64 120gsm 64 203gsm 64 105gsm Available N A Available Y M C K Available Available N A N A Hi Speed USB Ethernet Automatic Hiper C N A N A N A N A N A N A N A N...

Page 14: ...rface Connector and Cable 1 Connector Printer side B receptacle Upstream port Equivalent of UBR24 4K5C00 made by ACON Connector pin arrangement Cable side B plug off 2 Cable Cable length Specification Cable of USB2 0 spec of less than 5m less than 2m is recommended Shielded cable is used here 1 5 1 3 USB Interface Signal Name of Single Function 1 Vbus Power Supply 5V red 2 D Data transmission whit...

Page 15: ... simultaneous use Protocol Family Network Protocol Application TCP IP IPz4 TCP ICMP UDP LPR RAW SNMPv1 DHCP BOOTP HTTP Connector pin arrangement 2 Cable Unshielded twist pair cable with RJ 45 connector Category 5 is recommended 1 5 2 3 Network Interface Signal Pin No Singles Single Direction Functions 1 TXD FROM PRINTER Send Data 2 TXD FROM PRINTER Send Data 3 RXD TO PRINTER Received Data 4 Unassi...

Page 16: ...ed on the OPC drum surface 3 Development Electrified toner is adhered to the static latent image on the OPC drum by static electricity and a visible image is formed on the OPC drum surface 4 Transcript A sheet of paper is put upon the OPC drum surface and the toner image is transferred on the paper by impressing electric charge on its back side by the transcript roller 5 Drum Cleaning Drum cleanin...

Page 17: ... OPC drum surface The electric charge on the radiated portion of the OPC drum surface abates by intensity of the light and a static latent image is formed on the OPC drum surface 4 Development Adhere the toner to the static latent image on the drum surface and change it to the toner image 1 The sponge roller let the toner adhere to the development roller 2 The static latent image on the OPC drum s...

Page 18: ...e OPC drum surface and is given electric charge from the back side by the transcript roller When a high voltage is impressed on the transcript roller the electric charge generated by the transcript roller moves over to the paper surface at the interfacing part of the transcript roller and the toner is absorbed to the paper surface from the OPC drum surface ...

Page 19: ... U Heavy Paper Thickness Thin Thick Temperature Setting Middle temp High temp Middle temp Low temp Setting of Fusing Temperature 6 Fusing The toner image transferred on the paper is impressed with heat and pressure and is fused to the paper when the paper passes through the heat roller and the back up roller Further a thermostat is equipped for the safety s sake and if the temperature of the heat ...

Page 20: ... belt 7 Drum Cleaning The toner not transferred and remaining on the OPC drum is scraped away by the drum cleaning blade and is collected in the waste toner area of the toner cartridge 8 Belt Cleaning The toner remaining on the transcript belt is scraped away by the belt cleaning blade and is collected in the waste toner box of the transcript belt unit ...

Page 21: ... L and transport roller When the paper is feeded by the manual feeder it is transported by the resist roller U Then the paper transported is developed into a toner image not yet fused on the paper through electronic photography process in the order of KYMC After that the image is fused by heat and pressure while passing through the fusing unit After fusing the paper is discharged on the face up or...

Page 22: ...m the 1st Tray 1 As shown in Figure 2 1 while the solenoid is on and the resist motor turns counterclockwise a sheet of paper is transported until the IN1 sensor is on When the solenoid is on the paper feeding roller operates 2 When the paper turns the IN1 sensor on a certain more sheets of paper are transported and thrusted against the resist roller This process corrects the paper skew 3 As shown...

Page 23: ...ction of the arrow the transport belt starts to operate The belt unit is composed of drums of each color above and the transport rollers immediately below them with the transport belt in between When a certain voltage is impressed the transport belt and the transport rollers send the paper on the transport belt to the fuser while transferring the toner images on the drums of each color ...

Page 24: ...4 Up and Down Movements of ID Units 1 The up and down movements of the ID units are performed by the drive of the lift up motor 2 Figure 2 5 shows movements of each ID unit at the time of printing When the lift up motor turns clockwise the lift up link slides to the left and each ID unit is in the state of down as shown in Figure 2 6 That condition enables color printing 3 Figure 2 6 shows movemen...

Page 25: ...rclockwise the heat roller turns This roller fuses the toner image on the paper with heat and pressure 2 At the same time the output roller turns and sends out the paper 6 Cover Open Operation of Color Registration Sensor and Density Sensor 1 As shown in Figure 2 8 when the fuser motor turns clockwise the cover open gear also turns and the covers of the color registration sensor and the density se...

Page 26: ...on of color registration At the time of switching the power on At the time of closing the cover after opening it over 5 seconds When over 400 sheets are printed after a color registration was made previously Correction errors can be caused by the amount of toner which generates the pattern toner stain on the sensor malfunction of shutter opening and closing However as an error may not be displayed...

Page 27: ...R Confirmation 4 When the above is displayed confirm the cleaning state of the toner remaining on the belt surface besides the above confirmations 1 2 and 3 Remove the belt unit and confirm if the belt surface is cleaned neatly by turning the drive gear placed in the left rear side Replace the belt unit if the toner remains on the belt surface and the surface is not cleaned despite of turning of t...

Page 28: ...e power is to be switched on When the ID count value is over 500 after the previous work performance Correction error can be caused by the amount of toner which generates the pattern toner stain on the sensor malfunction of shutter opening and closing However as an error may not be displayed on the operation panel it may be necessary to confirm the error display by forcible execution of the densit...

Page 29: ...confirm if the surface of the drum is covered with abnormal amount of toner Then replace the LED head if the focus blurs or replace the ID unit When a new ID unit is to be used for trial attach a treatment device to the ID unit lest the fuse breaks refer to p 132 Toner Sensor Detection Principle Detection of the low toner is performed by the toner sensor light reception sensor installed inside the...

Page 30: ...d the remaining amount is displayed On the other hand detection of the low toner by the toner sensor is physically made when the amount of the toner remaining in the cartridge comes to be under certain amount Principles of ID Belt and Fusing Counter ID Counter 1 count is the value of one third of the amount of drum rotation when three A4 sheets of paper are continuously printed Belt Counter 1 coun...

Page 31: ...er cable and earth wire as otherwise directed by the Manual A fire may break out Do not insert a thing in the vent hole Electric shock fire or injury may occur Do not place a cup with water on the MFP Electric shock or fire may occur Do not touch the fuser unit when you open the printer cover Burn may occur Do not throw the toner cartridge or image drum cartridge into fire Burn may occur by the du...

Page 32: ...ndow Install the MFP away from the monitor TV When the MFP is to be moved hold both ends of the printer This MFP weighs about 28kg and should be lifted by 2 or more persons When to switch the power on or while printing do not come near the paper exit of the MFP Injury may occur As regards the items of caution explain to the customer showing the items of caution of the User s Manual Particularly ex...

Page 33: ...v 1 33 3 2 Printer Unpacking Procedure Open the upper lid Take out the accessory box Remove the upper buffer material Take out the equipment This printer weighs about 28kg So lift it up with 2 or more persons Personal injuries may occur ...

Page 34: ...10 to 32 C Ambient Humidity 20 to 80 relative humidity Maximum Wet Bulb Temperature 25 C Be careful not to be bedewed When the MFP is to be installed at a place where the humidity is less than 30 use a humidifier or a static electricity prevention mat Installation Space Place the MFP on a flat desk with enough space for the legs of the MFP Secure enough space around the MFP Top View Side View ...

Page 35: ...ruction This MFP weighs about 28kg and should be lifted by 2 or more persons Personal injuries may occur MFP main body C3530 MFP Image Drum Cartridges with Starter Toner Cartridges 4 sets installed in the MFP Explain to customers that the toner cartridge and the image drum cartridge are separable Printer Software CD ROM LED Lens Cleaner Power Cord Warranty and Registration Card Users Manual Setup ...

Page 36: ...apes Protection tapes 2 Pull out the paper cassette 3 Press the open button and open the top cover Paper Cassette Open Button 4 Remove the stopper release orange color while pushing down the lever blue of the fuser unit in the direction of arrow Note Explain to the customer that the stopper release must be kept as it would be used at the time of transporting the MFP Stopper release orange Lever of...

Page 37: ...pproximately 1 500 lux or more Do not leave it more than 5 minutes under the room light Do not move the blue lever of the cartridge at this stage Starter Toner Cartridge Image Drum Cartridge 2 Place the image drum cartridge on a flat desk remove the tape which fastens the protection sheet and pull it out in the direction of arrow Note Do not work on the image drum off the desk top 3 Pull out prote...

Page 38: ...ner cartridges fully in the direction of arrow Note The starter toner the toner cartridge attached to the product at the time of purchase can print approximately 1 000 sheets of A4 paper in case of 5 coverage Approximately 500 sheets in case of OEL AOS specification Confirm whether the lever of the toner cartridge is turned fully in the direction of arrow when Toner Empty Messages are displayed in...

Page 39: ... Plate Cork Paper Guide 3 Shuffle the sheets of paper and arrange up down left and right properly 4 Make the printable side down and set the paper Note Place the paper in front of the paper cartridge Set the paper not to exceed mark of the paper guide 250 sheets weighing 70kg 5 Fix the paper by the paper stopper 6 Return the paper cassette to the MFP Printing face down Paper Stopper Paper life dis...

Page 40: ...e manual feed opening and pull forward Manual Feed Opening 2 Conform the manual feeding guide to the size of the paper 3 Arrange the left and right of the paper Manual Feeding Guide Manual feeding opening Manual Feeding Guide 4 Make the printing side up and insert the paper straight to the rear end along the manual feed guide ...

Page 41: ...o the MFP and put in the quick guide 1 Turn around the quick guide case and remove the covers of the Double faced adhesive tapes 2 places Double faced adhesive tapes 2 Paste the case to the MFP Note Paste the case so as not to block the vent hole on the back of the MFP Quick Guide Quick Guide Bag ...

Page 42: ...wet hand Do not install the electric cord at the place liable to be stepped on and do not put things on the electric cord Do not bundle up or tie up the electric cord Do not use the damaged electric cord Do not put many loads on one electric outlet Do not connect this MFP to the same outlet with other electric machines Particularly erroneous operation may occur by electric noise when the same outl...

Page 43: ...Note Be certain the power switch is placed in the OFF O position Earth Terminal Earth Cable 2 1 1 Insert the electric cord in the MFP 2 Insert the plug in the outlet after connecting the earth cable with the earth cable terminal of the outlet Press ON I of Power Switch ...

Page 44: ...mory slot If you use a 256MB memory remove the 64MB memory before use Switch the power supply of the MFP off and pull out the electric cord Note If installed with the switch on an electric shock or a trouble to the MFP may occur O I Open the top cover Top cover Open Button Screw Eliminate static electricity by touching a screw Type On board Memory slot Total N A Standard 64MB 64MB 128MB MEM256D 64...

Page 45: ...reen tube portion is quite liable to injury take care fully at the time of handling Do not expose the image drum cartridge to the direct sunshine or bright light approximately more than 1 500 lux Do not leave it more than 5 minutes under the room light Remove the belt unit 1 Turn the lock levers blue 2 in the direction of and release the lock Lever blue 2 Hold the lever blue of the belt unit and t...

Page 46: ... not touch electronic parts and connector terminal 1 Neutralize static electricity by letting the bag touch the metal part before taking out the memory from the bag 2 Pay attention to the direction of the memory There is a cut on the terminal part of the memory to fit it into the connector of the slot 3 Insert the memory in the empty slot and bring it down to the circuit board side Memory Cover Kn...

Page 47: ...Lock Lever blue Lock Lever blue Close the memory cover 1 Close the memory cover Confirm that it is firmly locked Install the belt unit 1 Hold the belt unit lever blue and install the belt unit 2 Turn the lock lever blue 2 in the direction of and confirm that the belt unit is firmly fixed ...

Page 48: ... cable to the MFP and set the switch on 3 5 4 Confirm the Recognition of Option In order to confirm that the items of option are correctly installed conduct the menu map printing referring to 3 6 Configuration Page Print 1 Confirm Recognition of Additional Memory Confirm the contents of the configuration pages Confirm the total memory size displayed as TOTAL MEMORY SIZE in the header portion ...

Page 49: ...30MFP 1 Set sheets of A4 paper in the tray 2 From the panel menu select Menu Press the down button to go to Menu and then press the enter button 3 Select Print Information Press the down button to go to Print Information and then press the enter button 4 Select Configuration 5 Select Execute Sample In case of C3530MFP 1 ...

Page 50: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 50 Sample In case of C3530MFP 2 ...

Page 51: ...1 3 7 Network Information Print Confirm the network information print 1 Push the TEST switch beside the network connector on the back of the MFP for 5 seconds and release Then the network information will be printed Sample In case of C3530MFP ...

Page 52: ...ower of the MFP and computer Memo Although the USB cable can be connected or removed with the switch of the computer and printer on switch off the power of the MFP at this step in order to ensure installation of the MFP driver and USB driver later Connect the MFP with the computer 1 Plug the USB cable into the USB interface connector of the MFP 2 Plug the USB cable into the USB interface connector...

Page 53: ...le Connection Prepare the LAN cable Switch off the power of the MFP and computer Connect the computer and MFP 1 Plug the Ethernet cable into the network interface connector of the MFP 2 Plug the Ethernet cable into the hub Network Interface Connector ...

Page 54: ...ness printing is made by the set up of the printer menu setting 3 Thickness of paper for both side printing is 65 90kg in weight 75 105g m2 4 Set up of media weight and media type is not necessary for postcards and envelopes Memo When Heavy and Ultra Heavy of Media Weight and Label Paper of Media Type are set up the printing speed becomes slow Types Weight Setting values of the printer menu settin...

Page 55: ... explains the field replacement procedures for parts assemblies and component units While those replacement procedures refer to the disassembling of parts follow the same procedures inversely for reassembling them The part numbers 1 2 etc employed in this manual are different from those assigned in the corresponding configuration diagrams of Disassembly for Maintenance 43605601TL and RSPL 43605601...

Page 56: ...e of use Remarks Service Tools 1 2 3 4 5 6 8 9 No 2 200 Philips screwdriver Magnetized No 3 100 screwdriver No 5 200 screwdriver Digital multimeter Pliers E ring pliers Rubber pad release P N Handy cleaner LED Head cleaner P N 4PB4083 2248P001 1 1 1 1 1 1 3 5 mm screws Cleans LED head To release the pad up Assy at ADF 1 1 7 1 No Q ty Place of use Remarks Service Tools 2 USB cable 1 1 Laptop comput...

Page 57: ...rew removal space above the printer 2 Remove the four screws silver colored hold the front side of the stay on each side of the printer so as not to allow the scanner to tilt back 3 Put the scanner back in its original horizontal position 4 By holding the scanner by the right and left stays and vertically lifting it up separate the scanner from the printer Note When attaching the scanner to the pr...

Page 58: ...r 4 2 2 1 Detachment of the paper tray 1 Gently open the ADF top cover 2 Turn the lever in the direction of the arrow to put the frame assembly and the paper tray uplight 3 Remove the two screws black and then the paper tray Lever ADF top cover Frame Assy ...

Page 59: ...2 1 2 As in the figure under projection of the rubber pad release P Nl is hooked to the pad 3 After pushing down the rabber pad release P N in direction of arrow A it pulls in direction of arrow B removes the pad Rubber pad release P N 4 Exchange to the new pad the rubber pad release P N is unnecessary A B ...

Page 60: ...arrow to put the frame Assembly and the paper tray upright 5 Remove the two screws black 6 Restore the frame Assembly and the paper tray in their original positions 7 Release the frame Assembly from the hook near its support point on each side of the scanner to remove the Assembly and the paper tray 8 Remove the two screws black to remove the ground wire 9 Unplug all the connectors and remove the ...

Page 61: ...back of the operation panel Note Be careful not to remove or insert the FFC cable at an angle from the connector on the back of the operation panel Assembly their terminals are damaged Removing operation panel PCBA 1 Pull the FFC cable out of the LCD straight in the direction of the arrow 2 Remove the six screws black 3 Remove the operation panel PCBA Note Removing or inserting the FFC cable at an...

Page 62: ...e stays are pulled up there is reaction 3 Remove the six screws black and then the MPCBA cover 4 Turning the shield USB in the direction of the arrow remove it 5 Remove the four screws black and then the top shield Assembly 6 Disconnect all the connectors to remove the MPCBA board Stay_L Place an object under the reversed ADF to stabilize the ADF ...

Page 63: ...move the base stopper upward at an angle 2 Reverse the scanner and put the stays L and R upright 3 Remove the six screws black and then the MPCBA cover 4 Unfix the ground wire by removing the screw black 5 Remove the ADF connector 6 Unthread the cable through its guide groove Lower ADF connector Ground wire ...

Page 64: ...y 7 Turn over the scanner again and lift the side of the ADF Assembly 8 Lift the ADF Assembly As shown in the figure insert a small flat blade screwdriver into the notch and bend in the direction of the arrow the tab to unlock the hinge Assembly Remove the ADF Assembly from the scanner Assembly by further lifting the ADF Assembly Claw ...

Page 65: ...o remove the beam support 2 Remove the two screws black to remove the stopper Assembly 3 Remove the large screw black the small metal use screw black the four small resin use screws black and then the stay left inner cover 4 Remove the two screws black to take out the USB board 5 Remove the connector from the USB board ...

Page 66: ...ve the scanner See 4 2 1 2 Open the top cover 3 Unhook the hooks of the Stay arm L Stay arm R and Link Head 4 Open the front cover 5 Remove two screws silver four claws A and a claw B to remove the left side cover Tool No 1 Figure 4 2 3 1 Left side cover Top cover Front cover ClawA ClawB ...

Page 67: ...canner See 4 2 1 2 Open the top cover 3 Unhook the hooks of the Stay arm L Stay arm R and Link Head 4 Open the front cover 5 Remove two screws silver four claws A and a claw B to remove the right side cover Tool No 1 Figure 4 2 3 2 Right side cover Top cover ClawB ClawA Front cover ...

Page 68: ...e Subsection 4 2 3 2 3 Remove two screws silver Tool No 1 4 As shown in the drawing put the flat blade screwdriver Tool No 3 into a hole A to remove two claws A 5 Detach two claws B by hand and then remove the rear cover assembly 6 Lift the rear cover bottom upward to remove it Figure 4 2 3 3 Right side cover ClawA ClawA ClawB HoleA HoleA HoleA HoleA Hole ...

Page 69: ...43605601TH Rev 1 69 Oki Data CONFIDENTIAL 4 2 3 4 Front cover 1 Remove the Shaft Cover and the stay and then remove the Shaft Cover and the Front Cover Figure 4 2 3 4 Front cover ...

Page 70: ... See Subsection 4 2 3 3 6 Remove the plate heat See Subsection 4 2 3 18 7 Remove the plate shield front See Subsection 4 2 3 16 8 Remove a screw silver 9 Remove the M32 PCB main board See Subsection 4 2 3 23 and then remove the head cable FFC and the RFID cable 10 Remove two E type retaining rings two sprint torsions and the top cover assembly Figure 4 2 3 5 Top cover assembly ViewA ViewA RFID K Y...

Page 71: ...43605601TH Rev 1 71 Oki Data CONFIDENTIAL 4 2 3 6 Top cover 1 Remove the top cover assembly See Subsection 4 2 3 5 2 Remove nine screws black to remove the top cover Figure 4 2 3 6 Top cover 9 ...

Page 72: ... hook of the Link Head 3 After removing the head cable FFC apply force in the direction of the arrow X as shown in Figure 2 Detach a hook A first and then a hook B to remove the LED assembly 4 Remove the LED assembly SU spring Figure 4 2 3 7 LED assembly LED assembly spring Top cover Hook A Figure 1 X Hook B Figure 2 ...

Page 73: ...ly See Subsection 4 2 3 6 2 Remove the top cover See Subsection 4 2 3 7 3 Remove two screws silver and all connectors to detach the LUM board RFID reader writer 4 Detach six claws A and two claws B engaging with the plate inner to remove RFID assembly Figure 4 2 3 8 RFID assembly Claw A Claw B ...

Page 74: ...ht side cover See Subsection 4 2 2 4 Remove the plate shield front and cable See Subsection 4 2 16 5 Detach FFC which connects the control panel assembly with the control panel PCB 6 Remove the four screws silver and then detach the OP frame assembly while pushing the side cover outward Tool No 1 Figure 4 2 3 9 OP frame assembly ...

Page 75: ...ssembly See Subsection 4 2 3 9 2 Detach a claw A to remove the frame OP 3 Detach a claw B and the button lock to remove the lever lock 4 Remove a spring 5 Detach four claws C and the cover assembly OP 6 Remove a spring Figure 4 2 3 10 WHI board Claw A Claw A Claw B Claw B Claw C Claw C ...

Page 76: ...2 3 4 4 Remove the Lever_Lock_Assembly 5 Remove the plate shield front See Subsection 4 2 3 16 6 Detach a connector connecting to the feeder unit from the BLA board main board 7 Remove four screws silver to remove the feeder unit 8 Detach claws to remove the cover sensor 9 Remove the MIP board front sensor board Figure 4 2 3 11 Feeder unit 4 HOP BLA PCB Main circuit board PCB BLA PCB Main circuit ...

Page 77: ...1 77 Oki Data CONFIDENTIAL 4 2 3 12 Manual feeder unit 1 Open the manual feeder 2 Hold both ends of the manual feeder and pull it in the direction of the arrow to remove it Figure 4 2 3 12 Manual feeder unit about 45 ...

Page 78: ...eft side cover See Subsection 4 2 3 1 2 Remove the right side cover See Subsection 4 2 3 2 3 Remove the rear cover See Subsection 4 2 3 3 4 Detach the supporting points of the face up tray with a flat blade screwdriver Tool No 3 Figure 4 2 3 13 Face up tray Support point 2 places ...

Page 79: ...ide cover See Subsection 4 2 3 2 3 Remove the rear cover See Subsection 4 2 3 3 4 Remove the top cover assembly See Subsection 4 2 3 5 5 Remove the color registration assembly See Subsection 4 2 3 17 6 Detach two latches at the lower part of the guide eject assembly to remove the guide eject assembly Figure 4 2 3 14 Guide eject assembly Latche ...

Page 80: ...ach two claws A to divide the minto the guide eject lower and the guide eject upper 3 Detach a claw B Remove three gear idle ejects the shaft assembly eject FD and the shaft assembly eject FU 4 Remove the eject sensor and the lever eject sensor from the guide eject lower Figure 4 2 3 15 Eject roller View A View A claws B Claws A ...

Page 81: ...43605601TH Rev 1 81 Oki Data CONFIDENTIAL 4 2 3 16 Plate shield front 1 Remove two screws silver and remove the plate shield front Figure 4 2 3 16 Plate shield front claws ...

Page 82: ...o screws silver to remove the plate heat 4 Remove two screws silver to detach two connectors and one FFC Then remove the color registration assembly 5 Detach two supporting points to remove the frame shutter 6 Remove two screws silver to remove the color registration sensor board 7 Remove a screw silver to remove the density sensor board Figure 4 2 3 17 Color registration assembly Fulcrums ...

Page 83: ...bsection 4 2 3 5 5 Remove the color registration assembly See Subsection 4 2 3 17 6 Remove the plate shield front See Subsection 4 2 3 16 7 Remove the low voltage power supply See Subsection 4 2 3 22 8 Remove the BLA board main board See Subsection 4 2 3 23 9 Remove two screws silver to remove the plate heat 10 Detach latches of the gear lift up to remove a shaft 11 Remove three screws silver to r...

Page 84: ... 2 2 Remove seven screws silver and remove bracket outer 3 Remove the drum idle gears and 4 Remove the idle gear 5 Remove ID lift up gears and 6 Remove the cove plate by sliding back the latch A 7 Detach the latch B to remove the Board PRE and the spring contact Figure 4 2 3 19 PRE board Gear idle dram 7 8 LatchB LatchA Toner sensor cable Front ...

Page 85: ...istration assembly See Subsection 4 2 3 17 11 Remove the plate shield rear See Subsection 4 2 3 18 12 Take out two screws silver to remove the part A and the side plate R assembly 13 Remove a screw silver to remove the plate lockout ID 14 Remove five screws silver to remove the part B and the bracket inner 15 Remove two screws silver to remove the Fuser motor 16 Remove two screws silver to remove ...

Page 86: ...43605601TH Rev 1 86 Oki Data CONFIDENTIAL Figure 4 2 3 20 Main motor Solenoid A A B clawC clawE clawD ...

Page 87: ...A to remove the cover open switch 3 Remove a screw silver and a screw black and then detach seven claws B to remove the high voltage board 4 Remove a screw silver to remove belt motor Figure 4 2 3 21 Belt motor High voltage board Cover open switch CN4 TR K TR M TR Y TR C High voltage power supply Cover open switch Claws A Claw A Claw A Claws B Cover opening switch cable route chart ...

Page 88: ...tage power supply to the position at which the AC switch connector and the fuser interface connector can be removed 7 Detach the AC switch connector and the fuser interface connector and remove the low voltage power supply 8 Pull out a connector of the FAN in the direction of the arrow to extract the FAN Figure 4 2 3 22 Low voltage power supply Low voltage fan CN5 CN5 1 CN101 CN102 CN2 PRN PCB POW...

Page 89: ...ld front See Subsection 4 2 3 16 4 Detach all connectors connecting to the M32 board main board 5 Remove the rear cover See Subsection 4 2 3 3 6 Remove the low voltage power supply See Subsection 4 2 3 22 7 Remove five screws silver and two screws silver to remove the M32 board main board Figure 4 2 3 23 BLA Board View A View A 7 HEAT IDUP HOP HSDL FSNS DCID SSNS OP732 OP724 BELT HVDLT RSNS CN1 PO...

Page 90: ...ews silver colored to remove the Stay Guide L Assy 5 Unlock the cable from the Guide Cable 6 Remove the Plate Shield Front n See Sub 4 2 3 16 7 Unplug the connectors to from the PUCU board 8 Disconnect the cable carefully not to deform the Shield Clamp Base Instruction on reassembly To clamp the cable between the Shield Clamp Base and the Shield Clamp be sure to clamp the part of the cable wrapped...

Page 91: ...ilver colored to remove the Stay Guide L Assy 4 Unhook the cable from the Guide Cable 5 Remove the two screws silver colored and the screw silver colored to remove the Shield Cable Outer 6 Remove the two screws silver colored to remove the Shield Drawer L 7 Disconnect the two connecting cable from the back of the drawer connecor ViewA ViewA Hook Cable CONN Cord Wire Power CONN Cord Wire Signal ...

Page 92: ... is no need to lubricate in the midst of a disassembling job However if lubricating oil has been wiped off supply the specified oil Lubricating work 1 Symbols and names of oils EM 30L MOLYKOTE EM 30L HP 300 MOLYKOTE HP 300 PM Pan Motor Oil 10W 40 or ZOA 10W 30 2 Boundary samples of grease Class Amount of grease cc W mm Sample S A B C D E F 0 0005 0 003 0 005 0 01 0 03 0 05 0 1 1 24 2 25 2 67 3 37 ...

Page 93: ...Class C Both side EM 30L Class A Gear Planet HP Stopper HP Gear Z24 50 HP The side of groove EM 30L Class C Gear tooth surface and end surface EM 30L Class C Shaft Hopping Gear bottom surface EM 30L Class C Ratch portion Hatching portion EM 30L Class C Guide Cassette L Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Guide Cassette R Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class...

Page 94: ... should be applied to the hatched areas portions shown in the figure below before assembly At both sides Fulcrum of rotation and side The application of grease protruding over on the paper carriage surface is not permitted Class C Holder Gear A Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C ...

Page 95: ...side of a gear EM 30L Class C Grease is not applied to a metal shaft Gear Idle Drum Z24 117 Gear Idle Drum Z55 Apply MOLYKOTE EM 30L to the gear tooth surface EM 30L Class F Apply MOLYKOTE EM 30L to the gear tooth surface EM 30L Class F Apply MOLYKOTE EM 30L to the end face EM 30L Class C Apply MOLYKOTE EM 30L to the end face EM 30L Class C Gear Idle Drum Z55 Gear Idle Drum Z24 117 ...

Page 96: ...YKOTE EM 30L to the hatched areas EM 30L Class A Link Liftup L Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class A Apply MOLYKOTE EM 30L to the gear tooth surface EM 30L Class A Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class A Class S OR Eoard PRE After palish the terminals to luster with BEMCOT M 3 Tetfa C 9300 is soaked cotton swab a little Class S and it coated on terminals 32 pl...

Page 97: ...v 1 97 43209701 Holder Assy Regist L 43210301 Holder Assy Regist R Holder Regist L Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Holder Regist R Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C ...

Page 98: ...U Apply MOLYKOTE HP 300 to the hatched areas HP 300 Class C Cam Release Lever Release Not allowed to stain the area with grease Apply MOLYKOTE EM 30L to the sliding portions hatching portions EM 30L Class S The application of grease protruding over on the paper carriage surface is not permitted ...

Page 99: ... 30L to the gear tooth surface EM 30L Class C Gear Idle Exit Z19 Gear Idle Exit Z19 Gear Idle Exit Z21 Bearing Eject FD FU 2 points Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L to the hatched areas In gear bearing part EM 30L Class C ...

Page 100: ...he terminal tip areas EM 30L Class C Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Apply MOLYKOTE EM 30L to the end face EM 30L Class C Apply areas to grease 4 points Plate Shield Rear Caulking Gear Idle Belt ...

Page 101: ...43216001 Belt Unit PX732 Spring Torsion L Spring Torsion R Apply PM with a brush to the portion of the slot of solid coiling of this torsion spring 2 places Both Sides PM Class C Apply MOLYKOTE EM 30L to the hatched areas EM 30L Class C Plate Assy Side R ...

Page 102: ...16001 Belt Unit PX732 Apply MOLYKOTE EM 30L to the hatched area EM 30L Class C Guide R Guide L Apply MOLYKOTE EM 30L to the hatched area EM 30L Class C Bracket CL Assy Not applying grease to a part of a metal plate Bracket CL L ...

Page 103: ... face of Gear Drive Z36 EM 30L Class C Bearing TR Belt Roller Transfer Frame Assy Belt Bearing GSB Gear Drive Z36 Apply MOLYKOTE EM 30L to all inside of Bearing TR Belt EM 30L Class A Apply MOLYKOTE EM 30L to all inside of Bearing TR Belt EM 30L Class A ...

Page 104: ... Tetfa C 9300 is soaked cotton swab a little Class S and it coated on terminals 32 places 4361110x Borad Assy PUCU 43420301 Stay Guide L Assy Grease the post and rail 43422201 Stay Guide R Assy Grease the post and rail 23mm EM 30L ClassB Flange contact area 23mm EM 30L ClassB Flange contact area ...

Page 105: ...43605601TH Rev 1 105 43420101 Holder Post Apply MOLYKOTE EM 30L to the hatched area EM 30L Class A ...

Page 106: ... L Stay Arm L Stay Arm R Apply Molykote to the Valley part of flange EM 30L Class A Apply Molykote to the Valley part of flange EM 30L Class A Apply Molykote to the all post surroundings EM 30L Class B Apply Molykote to the all post surroundings EM 30L Class B ...

Page 107: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 107 5 MAINTENANCE MENU By using the maintenance utility you can adjust this machine ...

Page 108: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 108 ...

Page 109: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 109 ...

Page 110: ... it 5 3 Switch pressing function when power supply is turned on When power supply of printer is turned on the functions of usable switches are as follows And the switches below are effective when pressed before LED is lighted in the special start confirming pattern 1 Cover Open and CANCEL switch Despite of warning error always start by online mode factory support function If the function is availa...

Page 111: ...he EEPROM information or writing the information please set the printer to forcible ONLINE mode following the procedures in 5 3 1 then EEPROM can be accessed 2 When it is impossible to access to the EEPROM of the circuit board to be removed When SERVICE CALL 40 CU EEPROM Error or SERVICE CALL 105 Engine EEPROM Error is displayed on the status monitor by handling the circuit board to be removed or ...

Page 112: ...which is in the header of the Status Page Figure of Serial No label image labeled in UK Factory Input 12 digits for Ser NO Input 4AEL4011702K Ser NO 4AEL4011702K Lot NO AE47027880 A0 Made in Thailand Configured in UK Figure of Serial No label image labeled in UK Factory 1 2 Set the CU serial number SAP serial number can be applied to the device The SAP serial number is displayed in the highest run...

Page 113: ... 4 1 1 2 1 PU serial number setting of Section 2 4 1 1 2 PU circuit board setting function If you want to specify the PU serial number please add a 0 a normal width zero then input the 11 digit number Please notice that when read out the number will be 10 digits As shown in the following image on the menu of PU serial number setting eliminate the 2 digit revision number then add a normal width zer...

Page 114: ...ipment when put in use this setting will be executed If the program version is changed it will return to the initial value Note Because of the EEPROM exchange engine control circuit board the life information of belt and ID etc has been cleared Please notice that there may appear some errors in the life management until the following unit exchange is done Item Description Count Description Fuser u...

Page 115: ...orrection At shipment the density correction mode of printer is set to Auto if the user set it to Manual mode the density in use will be changed thus the density might appear strange Note This should be done only when the printer is at idle state Don t make this setting when warming up ...

Page 116: ... your LED lens array Note LED lens array should only be cleaned by using LED head cleaner LED head cleaner is provided with toner cartridge 6 Regular Maintenance 6 1 Recommended substitutes It is recommended by our company that only heavy users should change the following parts If not changed the printing quality cannot be guaranteed and failures may arise White lines white stripes white defection...

Page 117: ...user unit is extremely hot Do not touch it Personal injuries may occur OPEN button 2 Press OPEN button and open the top cover LED head 3 Please use lens cleaner or soft tissue paper to wipe the lens surfaces 4 places of LED head gently Note Don t use solvent such as methyl alcohol or thinner since they may cause damage to the LED head Memo LED lens cleaner is provided with toner cartridge 4 Close ...

Page 118: ...and pad If 391 paper jam happens frequently please clean your paper feeding roller and pad 1 Draw out the paper cassette 2 Get the cloths wet and wring it out Then use the cloths or the LED lens cleaner to wipe paper feeding roller large and paper feeding roller small Feed roller large Feed roller small Memo LED lens cleaner is provided with toner cartridge Pad 3 Get the cloths wet and wring it ou...

Page 119: ...EN button and open the top cover The fuser unit is extremely hot Do not touch it Personal injuries may occur 3 Take out the image drum cartridge 1 Take out the 4 image drum cartridges and put them on a flat surface 2 Cover the 4 image drum cartridges with black paper Note The image drum the green cylinder is very easy to be damaged please be careful when handling it Don t put the image drum cartri...

Page 120: ...blue Fuser unit lock lever blue Shaft 4 Take out the fuser unit 1 Pull the 2 blue lock levers of the fuser unit in the direction of arrows 2 Hold the handle of the fuser unit and take it out 5 Use LED lens cleaner soft cloths or tissue paper to wipe the metal shaft 6 Set the fuser unit For more detailed information please refer to the Users Manual Setup part Change the fuser unit 7 Gently put the ...

Page 121: ...rtridges are installed properly 7 3 Precautions when taking action on abnormal images 1 Do not bring your hand or any object in contact with the surface of the OPC drum 2 Do not expose the OPC drum to direct sun 3 Do not touch the fuser unit which can be very hot 4 Do not expose the image drums to light for over five minutes at the room temperature 7 4 Preparations for troubleshooting 1 Display of...

Page 122: ... of the conditions below Change of CU ROM CU F W version is detected unmatched Change of destination Forced initialization of EEPROM system maintenance menu OEM set by PJL command 1 2 3 4 5 EEPROM Reset 4 Initializing RAM check is in progress The number nnn in Line 2 represents the percentage of checked capacity against the total capacity 1 2 3 4 5 RAM Check nnn 5 Initializing The PU firmware is s...

Page 123: ...D 1 2 3 4 5 Enter PIN 10 Normal This prompts the user to enter an Admin Password This appears when moving to the Admin Boot Menu After the message is displayed for 3 sec the Screen Entry screen appears 1 2 3 4 5 Enter Password 11 Normal Automatic color registration correction is in progress 1 2 3 4 5 Adjusting Color 10058 12 Normal The printer has entered power save mode When it has entered power ...

Page 124: ...Magenta Cyan Black 1 2 3 4 5 COLOR Toner Low Press Start Button 10081 K 10082 Y 10083 M 10084 C 19 Warning The life of the fuser has expired warning It is only a warning not a life error This status message appears if a cover is opened and closed after the fuser life error has occurred This occurs instead of the fuser life error if FUSER LIFE PRINT CONTINUE is on 1 2 3 4 5 Change Fuser Unit Press ...

Page 125: ...r Full Replace Toner Press Start Button 10959 Y 10960 M 10961 C 25 Warning The toner cartridge is empty This status warning occurs when a cover is opened and closed to reset after a Toner Empty error has occurred This occurs instead of the Toner Empty error if TONER EMPTY PRINT CONTINUE is on COLOR Yellow Magenta Cyan Black 1 2 3 4 5 COLOR Toner Empty Press Start Button 10965 K 10966 Y 10967 M 109...

Page 126: ...they use a file system nnn refers to the type of error for details see the troubleshooting table below 1 2 3 4 5 File System Operation Failed nnn Press Start Button 32000 32025 34 Warning An error has occurred during PU firmware updating PU firmware updating is not made available to users Therefore this status oesn t occur in a user environment represents the following PU PU SUB CPU 1 2 3 4 5 Flas...

Page 127: ... user to continue printing until TONER EMPTY COLOR Yellow Magenta Cyan Black 1 2 3 4 5 COLOR Toner Low Press Start Button 10081 K 10082 Y 10083 M 10084 C 41 Error This notifies the user that the wrong size of paper was fed from a tray Check the paper in the tray or check for double sheet feeding When a cover is opened and closed the printer performs error recovery and resumes printing 1 2 3 4 5 Op...

Page 128: ...Continue Press Start Button 40028 K 40029 Y 40030 M 40031 C 47 Error The belt is not set in place 1 2 3 4 5 Check Belt Unit 40037 48 Error A paper jam has occurred in the paper path 1 2 3 4 5 Open Top Cover Paper Jam 40078 40079 49 Error The scanner is not connected When the power is cycled the printer searches for the scanner unit again Pressing the Start button displays the function select scree...

Page 129: ...ntainer length or additional data length specified larger or smaller than the data container This message is displayed until the Stop button is pressed CODE 0x01 0x0F TIMING Command Container Data Container Response Container 1 2 3 4 5 Power Off On Scanner Invalid Data Length TIMING CODE 40769 55 Error Scanner communications error Data was sent to the scanner with the container length specified la...

Page 130: ...e scanner This message is displayed until the Stop button is pressed CODE 0x01 0x0F TIMING Command Container Data Container Response Container 1 2 3 4 5 Power Off On Scanner Invalid Value TIMING CODE 40773 59 Error Scanner communications error Invalid command was sent to the scanner This message is displayed until the Stop button is pressed CODE 0x01 0x0F TIMING Command Container Data Container Re...

Page 131: ...or Lock Switch Scanner Sensor Locked Press Left Key 40787 68 Error ADF jam occurred while the printer was reading a document Paper jam or misfeed occurred while the ADF was feeding a document 1 2 3 4 5 Open ADF Cover ADF Document Jam 40789 69 Error A timeout occurred during busy status monitoring of the scanner unit n in the LCD message and x at the end of PJL Status Code represent the information...

Page 132: ...the printer will be restored COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Incompatible Toner COLOR 40906 K 40907 Y 40908 M 40909 C 74 Error The printer has detected an OKIDATA toner cartridge with both RFID Region ID and Group ID unmatched Protection for each OEM group If it is replaced with an OKIDATA toner cartridge with Region ID and Group ID matched the printer will be restored COLOR Yellow Magen...

Page 133: ...on ID matched the printer will be restored COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Toner Regional Mismatch COLOR 40947 K 40948 Y 40949 M 40950 C 79 Error COLOR waste toner is full and toner needs replacement COLOR Yellow Magenta Cyan This doesn t occur in case of Black toner When a cover is opened and closed the status changes to a warning enabling printing up to about 50 sheets Pressing the Sta...

Page 134: ... to a warning Pressing the Start button displays the function select screen 1 2 3 4 5 Install New Fuser Unit Fuser Unit Life Continue Press Start Button 40971 84 Error Paper jam has occurred in the paper path 1 2 3 4 5 Open Front Cover Paper Jam 40981 40982 85 Error The fuser is not set in place 1 2 3 4 5 Check Fuser Unit 40992 86 Error This notifies expiration of the life of the image drum alarm ...

Page 135: ...message is different but it is treated as a service call error Fatal error indication is not available in other languages 1 2 3 4 5 Power Off and Wait for a while 126 Condensing Error 90 Fatal A fatal error has occurred For details see Service Calls List Fatal error indication is not available in other languages 1 2 3 4 5 Power Off On nnn Fatal Error 91 Fatal A fatal error has occurred For details...

Page 136: ...al The printer is warming up 1 2 3 4 5 Print Adjusting Temp 10003 6 Normal 1 As the printer has been instructed to cancel the job it is receiving and discarding data until the end of the job 2 A paper jam has occurred while jam recovery function is off As the printer has been instructed to cancel the job it is receiving and discarding data until the end of the job 3 The printer is canceling an una...

Page 137: ... Data Present 10096 13 Normal The printer is printing 1 2 3 4 5 Print Printing 10098 14 Normal The printer is printing in collation mode iii represents the number of copies printed jjj represents the total number of copies to print When the total number of copies to print is 1 normal display of Printing TRAY is used 1 2 3 4 5 Print Collate Copy iii jjj 10099 15 Normal The printer is printing out a...

Page 138: ... server nnnnnnnnnn represents the LDAP server name or IP address 1 2 3 4 5 LDAP Connecting to LDAP Server nnnnnnnnnn 10845 23 Normal The external phone has been unhooked while the line was busy Pressing the Start button starts manual fax reception When the phone is put back on the hook the display returns to the one before this message was displayed 1 2 3 4 5 Telephone Fax Receiving Press Start Bu...

Page 139: ...ents the destination fax number 1 2 3 4 5 Function name Sending Page nnnnnnnnnn 10855 31 Normal The printer is making a call nnnnnnnnnn represents the destination fax number 1 2 3 4 5 Function name Calling nnnnnnnnnn 10856 32 Normal Scanning has been completed 1 2 3 4 5 Fax Scanning OK 10857 33 Normal The printer is requesting the filename to write into the USB memory Pressing the Start button sta...

Page 140: ...en completed This notifies the user that the USB memory is now removable IMAGEFILE represents the name of the file the image is saved to 1 2 3 4 5 Memory File Saved Correctly IMAGEFILE USB Memory is Removal 10862 40 Normal The printer is scanning represents the number of pages scanned 1 2 3 4 5 Memory Scanning USB Memory is Active Page Don t Remove USB Memory 10863 41 Nomal The printer is scanning...

Page 141: ...address 1 2 3 4 5 Network PC Connecting to Server nnnnnnnnnn 10869 48 Normal This prompts the user to select whether to continue or complete the E mail transmission This is available only when Job Build is on 1 2 3 4 5 Function name Continue Set Doc and Press Start Button Complete Press Enter Key 10870 49 Normal Search on an LDAP server has been canceled The Stop button has been pressed during an ...

Page 142: ...erver nnnnnnnnnn represents the mail server name or IP address 1 2 3 4 5 Email Connecting to Server nnnnnnnnnn 10879 57 Normal The printer is downloading the program data of the fax board firmware 1 2 3 4 5 Fax Firmware Download 10880 58 Normal The printer is downloading the program data of the scanner firmware 1 2 3 4 5 Scanner Firmware Download 10881 59 Normal The printer is printing out a Fax A...

Page 143: ...is in progress represents the number of pages loaded 1 2 3 4 5 Copy Copying Page 10896 68 Normal The printer is printing out the network configuration Printing of network configuration is started by selecting Menu Mode Print Information Network and then selecting Print Information of Wired Wireless 1 2 3 4 5 Print Print Network Config 10942 69 Normal Printing is suspended as the drum is too hot or...

Page 144: ...ssage appears if a cover is opened and closed after the transfer belt life error has occurred This occurs instead of the transfer belt life error if BELT LIFE PRINT CONTINUE is on 1 2 3 4 5 Function name Change Belt Unit 10080 77 Warning The toner is running low This message appears when Low Toner Continue is selected COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name COLOR Toner Low 10081 K ...

Page 145: ... results 1 2 3 4 5 LDAP Search Results Exceeded the Limit Continue Press Start Button 10871 84 Warning The toner cartridge used is not a genuine product but is an authorized third party product COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name Non OEM COLOR Toner Detected 10924 K 10925 Y 10926 M 10927 C 85 Warning The toner cartridge is set in place but RFID is not detected This status is on...

Page 146: ...oner Empty error if TONER EMPTY PRINT CONTINUE is on COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name COLOR Toner Empty 10965 K 10966 Y 10967 M 10968 C 90 Warning The life of the image drum has expired This status warning occurs when a cover is opened and closed to reset after an Image Drum Life error has occurred COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name COLOR Image Drum Life...

Page 147: ...mand or a spooling related command when HDD is not provided It stays on until the specified button is pressed 1 2 3 4 5 Function name Invalid Data Press xxx Button 30114 98 Warning A decode error has occurred during Hiper C emulation This status occurs only during the lifetime of the job 1 2 3 4 5 Function name HiperC Decode Error 30940 99 Error The USB memory is removed while Scan to Memory is ex...

Page 148: ...s run out of free space It is a temporary warning The message stays on until the job is completed and then disappears 1 2 3 4 5 Print File System is Full 32002 108 Warning The user has attempted to write into a write protect file in the file system configured on a storage device FLASH It is a temporary warning The message stays on until the job is completed and then disappears 1 2 3 4 5 Print File...

Page 149: ...ction name Open Front Cover Paper Size Error 30034 113 Error The memory has overloaded Pressing the Start button enables the user to continue the operation Add RAM or reduce the data This occurs for one of the reasons below Too much print data in one page Too much macro data Too much DLL data Frame buffer overflow after compression 1 2 3 4 5 Print Press Start Button for Restoration Memory Overflow...

Page 150: ...ocopying the ongoing photocopying is interrupted COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name Install Toner COLOR 40028 K 40029 Y 40030 M 40031 C 121 Error The belt is not set in place 1 2 3 4 5 Function name Check Belt Unit 40037 122 Error A paper jam has occurred in the paper path If this error occurs during photocopying the ongoing photocopying is interrupted 1 2 3 4 5 Function name ...

Page 151: ...e Stop key is pressed 1 2 3 4 5 Fax Receiving Failed Memory Overflow Press Stop Button 40725 129 Error Fax receiving has ended with an error This message cannot be canceled until the Stop key is pressed 1 2 3 4 5 Fax Receiving Failed Press Stop Button 40726 130 Error E mail transmission has ended with an error nnnnnnnnnn represents the mail server address or IP address The transmission has failed ...

Page 152: ... reading of a document The message stays on until the Left key pressed 1 2 3 4 5 Function name Power Off On Scanner Memory is Full Press Left Key 40735 137 Error An error has occurred during image processing memory overflow 1 2 3 4 5 Memory Scan Canceled Memory Overflow Press Stop Button 40735 138 Error Scan to Server to a CIFS server has failed 1 2 3 4 5 Network PC Contact Network Admin Connectin...

Page 153: ...olders currently logged onto cannot be obtained on an FTP server This status is necessary as the file list needs to be obtained to confirm that the name of a file to be sent doesn t exist in the folder 1 2 3 4 5 Network PC Contact Network Admin Getting File List Failed Press Stop Button 40745 147 Error Scanner Fan error has occurred 1 2 3 4 5 Function name Power Off On Scanner Fan Error Press Left...

Page 154: ...Root Error Press Stop Button 40754 155 Error Connection with an LDAP server is lost due to an unknown reason 1 2 3 4 5 LDAP Contact Network Admin LDAP Communication Error Press Stop Button 40756 156 Error LDAP server authentication error has occurred 1 2 3 4 5 LDAP Check ID or Password LDAP Login Failed Press Stop Button 40757 157 Error LDAP server connection error has occurred 1 2 3 4 5 LDAP Chec...

Page 155: ...connection error has occurred 1 2 3 4 5 Email Check POP3 Settings Failed Server Connection Press Stop Button 40764 164 Error SMTP server connection error has occurred 1 2 3 4 5 Email Check SMTP Settings Failed Server Connecton Press Stop Button 40765 165 Error POP3 server is not set up 1 2 3 4 5 Email Check POP3 Address POP3 Address is Empty Press Stop Button 40766 166 Error SMTP server is not set...

Page 156: ... TIMING CODE 40770 170 Error Scanner communications error Data was sent to the scanner with invalid data specified in the data container This message is displayed until the Stop button is pressed CODE 0x01 0x0F TIMING Command Container Data Container Response Container 1 2 3 4 5 Function name Power Off On Scanner Invalid Data TIMING CODE 40771 171 Error Scanner communications error Data was sent t...

Page 157: ...s the display to the Fax standby screen The pages already read will not be faxed Pressing the Stop button changes the display to the function select screen 1 2 3 4 5 Function name Memory Overflow Press Stop Button 40778 176 Error Lamp error has occurred 1 2 3 4 5 Function name Power Off On Scanner Lamp Error Press Left Key 40779 177 Error Home sensor error has occurred 1 2 3 4 5 Function name Powe...

Page 158: ...r unit n in the LCD message and x at the end of PJL Status Code represent the information below 0 ReadData size 0 1 Waiting for ReadData PageOut 2 Canceling in progress 3 PowerSave restoration in progress 4 Black Mark detection in progress 5 ADF forced discharge in progress 1 2 3 4 5 Function name Power Off On Scanner Timeout Error n Press Left Key 4079x 187 Error An unsupported size is specified ...

Page 159: ...t a Moment Message Data Writing 40826 194 Error Writing of updating message data has completed success fully 1 2 3 4 5 Wait a Moment Message Data Received OK 40827 195 Error Writing of updating message data has failed CODE is a one digit decimal number that indicates cause of the failure in writing 1 FAIL Cause unknown 2 DATA_ERROR Hash check error flash memory error during reading writing of data...

Page 160: ...not detected When a cover is opened and closed detection is conducted again If the toner cartridge has not been replaced the sta tus changes to a warning enabling printing up to 50 sheets COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name Incompatible Toner COLOR 40902 K 40903 Y 40904 M 40905 C 201 Error The printer has detected an OKIDATA toner cartridge with RFID Region ID unmatched Group I...

Page 161: ...stored When a cover is opened and closed the engine conducts detection again If the toner cartridge has not been re placed the status changes to a warning enabling printing up to 50 sheets COLOR Yellow Magenta Cyan Black 1 2 3 4 5 Function name Non Genuine Toner COLOR 40943 K 40944 Y 40945 M 40946 C 206 Error The printer has detected an OKIDATA toner cartridge with RFID Region ID unmatched and Gro...

Page 162: ...64 210 Error This notifies expiration of the life of the transfer belt The counter shows that the belt has reached the end of its life Photocopying is interrupted When a cover is opened and closed the status changes to a warning If this error occurs during photocopying the photocopying is interrupted 1 2 3 4 5 Function name Install New Belt Unit Belt Unit Life 40970 211 Error This notifies expirat...

Page 163: ... the lever to rise TRAY Error 461 Tray1 The unit of paper size in custom mode shall be the speci fied unit for display menu setting for Manual Feeder unless otherwise specified by the driver When specified by the driver the unit specified by the driver is used for display In custom mode paper size is displayed as width x length unit Ex 210 x 297 mm 8 5 x 11 0 inch When the Start button is pressed ...

Page 164: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 164 2 Service Call Error The service call error list is recording in table 7 1 2 ...

Page 165: ...e compulsive initialization of Flash is done Because NIC F W is deleted please be careful to it After initialization it is necessary to write NIC F W by the maintenance utility FLASH FORMAT is executed by using the maintenance utility If the symptom doesn t change replace the M32 board Service call 072 Error Engine I F Error I F Error between PU and CU Replace M32 board Service call 073 Error Vide...

Page 166: ... the power again Does the error recur Yes Turn on the power again after leaving the device for hours Replace the high voltage power supply Service call 127 Error Fixed cooling fan error Is the connector connection of the fan normal Does the error recur No Yes Reconnect normally Replace the fan motor Service call 131 Error 134 Error LED head detection abnormality 131 Y 132 M 133 C 134 K Is the LED ...

Page 167: ...for 30 minutes Note Service call 169 Error Upper Side Thermistor Error Is the error message displayed Does the error recur Yes Yes Turn on the power supply again Turn on the power supply again after storage for 30 minutes Service call 170 Error 171 Error Thermistor Short circuit Open circuit of the fuser is detected Does the error recur Yes Check the cable connection between the ZAK board and M32 ...

Page 168: ... error recur Yes Yes Check the connenction of the LUM board RFIS reader writer board Replace the LUM board RFID reader writer board Replace the M32 board Service call 231 Error RFID Reader I F Error An interface error was detected with the RFID reader device 01 communication error between the RFID reader and the engine PCB 02 the transcever circuit error of the RFID reader 03 communication error b...

Page 169: ...ctly connected Isn t there defective contact point No Yes No Reconnect correctly Check the defective contact point of high voltage system Replace the high voltage power supply PU board SRAM error Does the error recur Yes Turn off the power supply again Replace the M32 board CRC check error of PU download data After PU data is downloaded PU fireware custom media data head correction data CRC check ...

Page 170: ...pera ture of printer is low Display Cause Details of error Method PU fireware rash Does the error recur Yes Turn on the power supply again Replace the M32 board PU fireware rash Does the error recur Yes Turn on the power supply again Replace the M32 board PU fireware rash Does the error recur Yes Turn on the power supply again Replace the M32 board I F error between PU and CU Is the BLA board corr...

Page 171: ... 6 3 Paper eject jam occurred during paper feeding 194 7 Paper Size Error Error 400 195 7 1 Jam occurred when the rear end of paper is close to IN1 sensor 195 8 ID Unit Up Down Error Service Call 140 143 196 8 1 Error occurred during ID unit up operation 196 8 2 Error occurred during ID unit down operation 197 9 Fuser Error Error 170 177 197 9 1 Error occurred immediately after turning on the prin...

Page 172: ...ta CONFIDENTIAL 43605601TH Rev 1 172 Note When replacing the main board BLA PCB please read the content on the EEPROM chip of the old board and copy it to the new board Refer to 5 4 1 when exchange main board ...

Page 173: ...main board M32 PCB and scanner unit Disconnection check by the tester Confirm the coating peeling off by visual inspection Replace it with normal cable 1 1 3 Peripheral check of power supply AC power supply supplied to the printer Confirm the supplied voltage of the AC power supply Supply the AC power supply Voltage setting of low voltage supply unit 110V 230V Measurement of supplied AC voltage Co...

Page 174: ...ing of low voltage power supply unit 230V 100V Measurement of the supplied AC voltage Confirm the power supply setting of the equipment used Confirm the short plug of low voltage supply setting switch Short plug Have None 100V 230 Adjust the low voltage power supply setting The 5V power supply and 24V power supply and 30V power supply supplied to the main board M32 PCB Confirm the power supply by ...

Page 175: ...nsumable When trying to use a new belt and fuser please utilize the fuse keep mode of the maintenance utility See Note on page 154 When trying to use a new ID unit please be careful not to break the fuse with jig inside the ID unit Please refer to page 132 2 2 3 Gear skip confirmation load abnormality of Consumable Operation condition of each motor Use the motor clutch test function of the mainten...

Page 176: ...nd confirm the odor Exchange low voltage power supply unit 2 3 2 Check the condition of fuser Life count of fuser Confirm the life count of the fuser by the maintenance utility It may have abnormal smell around a new printer Foreign confirmation of fuser Confirm whether the fuser is jammed with foreign body such as paper inside Remove the foreign body Confirmation Items Confirmation Tasks Action a...

Page 177: ...1 J6 TRANSPORT J5 FEED J12 PAPER SIZE ERROR Name Reference Corresponding Jam release method Feed front cover jam J5 IN2 WR Jam release method Transport paper feed jam J6 IN1 IN2 WR EXIT Jam release method Exit paper reject jam J7 EXIT Jam release method Tray1 paper feed jam J10 IN1 Jam release method Paper size error paper size error J12 IN1 Jam release method ...

Page 178: ... paper can be automatically ejected At this time open and close the front cover then the error can be released If the rear end can be seen If the front end can be seen Paper eject part paper eject jam Draw the paper out slowly from the exit Note Even if paper jammed at the paper exit when the paper can be seen inside the top cover the paper should be removed inside the printer The fuser might be d...

Page 179: ...er but wait until the fuser unit becomes cool Possible to get burned 1 Raise the fuser lock lever two blue places in the direction of the arrow 2 Hold the handle and take the fuser out put it on a flat table 3 Draw the jammed paper out slowly in the direction of the arrow while pressing the lever of the fuser blue in the direction of the arrow Handle Fuser lock lever blue Fuser lock lever blue Rel...

Page 180: ...fter removing the paper jammed in the fuser please print the menu map section 3 6 and the white paper etc for several times because the unfixed toner may remain in the fuser Remove other jammed paper according to the following procedures when the paper jam error still cannot be released even if jammed paper has been removed 1 Touch the screw by hand to remove the static Handle Screw ...

Page 181: ...um surface green cylinder unit is very delicate Please handle with care Never expose the image drum cartridge to direct sunlight or very bright light more than 1500 lux Do not expose it to normal room light for more than 5 minutes 4 Carefully remove the jammed paper When the front end of the paper can be seen Carefully remove the jammed paper inside the printer Image drum cartridge Black paper Top...

Page 182: ... seen Carefully remove the jammed paper in the direction of the arrow When the back end of paper can be seen Press the release lever in the direction of the arrow and carefully remove the jammed paper 5 Put the image drum cartridge back into position Paper Fuser Release lever Release lever ...

Page 183: ...or 1 3pin entry sensor 2 Operate and adjust the sensor lever in order to check the above signal level Replace the front sensor board MIP PCB with a new one Check the power supply of front sensor board MIP PCB Check the power supply of 5V of CN connector of front sensor board MIP PCB 1pin 5V power supply 5pin 0VLConfirmation Items Replace the connecting cable with a new one Confirmation Items Confi...

Page 184: ... the solenoid operation Paper feed solenoid By using the motor clutch test function of the maintenance utility check whether paper feed solenoid operates normally Remove the sheet metal of the right side in order to check whether the solenoid can be seen Replace the main board M32 PCB or paper feed solenoid with new one Paper feed solenoid Check whether the parts that may disturb the operation of ...

Page 185: ... the electrical parts condition Check the condition of sensor signal detection By using the switch scanning test function of the maintenance utility check whether the sensor signal has been normally detected Replace the main board M32 PCB or front sensor board MIP PCB or the connecting cable with new one Check the output level of entry sensor 2 and WR sensor Check the following signals of FSNS con...

Page 186: ...aper feed motor with new one Paper feed motor driver Pull the HOP connector of main board M32 PCB out check the following data on the cable side SEVERAL MW Between 1pin FG SEVERAL MW Between 2pin FG SEVERAL MW Between 3pin FG SEVERAL MW Between 4pin FG Replace the main board M32 PCB with a new one 4 2 4 Check the connection Paper feed motor cable Check the cable connection By visual inspection che...

Page 187: ...ne 5 1 3 Check the electrical parts condition Check the condition of sensor signal detection By using the switch scanning test function of the maintenance utility check whether the sensor signal has been normally detected Replace the main board M32PCB or front sensor board MIP PCB or the connecting cable with new one Check the output level of WR sensor Check the following signals of FSNS connector...

Page 188: ...per feed motor or belt motor or ID motor or ID up motor with a new one Replace ID unit and belt unit with new one When trying to use a new belt unit please utilize the fuse keep mode of the maintenance utility See Note on page 154 When trying to use a new ID unit please be careful not to break the fuse with jig inside the ID unit Please refer to page 132 Paper feed motor driver ID up motor driver ...

Page 189: ...en 4pin FG Pull the BELT connector of main board M32 PCB out check the followings on the cable side SEVERAL M Between 1pin FG SEVERAL M Between 2pin FG SEVERAL M Between 3pin FG SEVERAL M Between 4pin FG Pull the IDUP connector of main board M32 PCB out check the followings on the cable side SEVERAL M Between 1pin FG SEVERAL M Between 2pin FG SEVERAL M Between 3pin FG SEVERAL M Between 4pin FG Rep...

Page 190: ... use a new ID unit please be careful not to break the fuse with jig inside the ID unit Please refer to page 132 Paper feed motor driver belt motor driver ID up motor driver Pull the HOP connector of main board M32 PCB out check the following data on the cable side SEVERAL M_Between 1pin FG SEVERAL M_Between 2pin FG SEVERAL M_Between 3pin FG SEVERAL M_Between 4pin FG Pull the BELT connector of main...

Page 191: ...p mode of the maintenance utility 5 4 2 Temperature control of roller rotate speed Heat roller detected temperature By using the switch scanning test function of the maintenance utility check the heat roller detected temperature Check whether abnormal low temperature or high temperature has been detected Replace the fuser with a new one replace the rear sensor relay board ZAK PCB or main board M32...

Page 192: ...f EXIT sensor Check the following signals of RSNS connector of main board M32 PCB 9pin EXIT sensor Operate and adjust the sensor lever in order to check the above signal level Replace the EXIT sensor with a new one Check the power supply of rear sensor relay board ZAK PCB Check the power supply of 5V of CN2 connector of rear sensor relay board ZAK PCB 1pin 5V power supply 3pin 0VL Replace the conn...

Page 193: ...ts condition Check the eject sensor lever Check whether there is something abnormal about the form of sensor lever and its movement Replace the sensor lever with a new one 6 2 3 Check the motor operation Fuser motor By using the motor clutch test function of the maintenance utility check whether fuser motor operates normally Check whether load exists Replace the main board M32 PCB or fuser motor o...

Page 194: ...tatus of the motor operation Fuser Motor By using the motor clutch test function of the maintenance utility check whether fuser motor operates normally Check whether load exists Replace the main board M32 PCB or fuser motor or fuser with new one When trying to use a new fuser please utilize the fuse keep mode of the maintenance utility See Note on page 154 ...

Page 195: ...ck whether two or more document sheets are fed overlapping If paper jam reoccurred after removing jammed paper please replace the tongue piece of used tray Paper size Check whether size of paper loading inside tray is compatible with specified paper size Change the size of specified paper or change the size of paper in the tray Entry sensor 1 Check whether there is something abnormal about the for...

Page 196: ... whether the link lever is connected with planet gear Assemble correctly Left and right link lever Is the link lever set correctly in position of engagement Check whether the set position of link lever is out of gear tooth Assembly correctly 8 1 3 Check the sensor Up and down sensor lever which is integrated with left link lever Check whether there is something abnormal about the form of sensor le...

Page 197: ...esistance value between 1pin 7pin of connector is several Ω several 10Ω with keeping the printer cool Refer to Chapter 8 1 check the resistance value Fuser Replace the fuser with a new one When trying to use a new fuser please utilize the fuse keep mode of the maintenance utility See Note on page 154 9 2 2 Temperature rise of fuser Installation of upper thermistor The upper thermistor may be insta...

Page 198: ...nce Confirmation Items Confirmation Tasks Action at NG 10 1 1 Cable connection wire layout Cable connection wire layout of low voltage power supply and fuser fan and CU fan Check whether the connector is connected normally Check whether the redundant part of cable may touch the fan blade Reconnect the connector Correct the wiring route Replace the FAN with a new one 10 1 2 24V power supply Fuse F7...

Page 199: ...nt Be careful to check whether the air duct and exhaust of fan is plugged Confirmation Items Confirmation Tasks Action at NG 11 2 1 Media Wight setting Specified Media Weight when printing Check whether the specified Media Weight is correct Correct the Media Weight Confirmation Items Confirmation Tasks Action at NG 12 1 1 Check the connection Connection of main board connector and head connector B...

Page 200: ...Confirmation Tasks Action at NG 13 2 1 Toner sensor condition Toner sensor Does the core of toner sensor get dirty from toner Wipe the dirt of sensor off Toner sensor By using the switch scanning test function of the maintenance utility check whether the sensor is normal Check whether the SCAN condition is changed with a white paper covering in front of sensor Furthermore start the printer with ri...

Page 201: ...ck whether each ID motor operates normally Check whether the load exists Replace the main board M32 PCB or ID motor with new one Confirmation Items Confirmation Tasks Action at NG 14 1 1 Check the connection FFC connected with main board M32 PCB and toner sensor board PRE PCB Check whether incompletely connection and oblique insertion of SSNS connector of main board M32 PCB and SSNS connector of t...

Page 202: ...ly Connection of main board BLA PCB and high voltage board Check the wire break by tester By visual inspection check whether peeling off of coating occurs Replace FFC with a new one 15 1 2 Environment condition Extreme change of environment condition Is environment temperature changed from low to high in a short time For example move from cold storage area to office environment After moving the pr...

Page 203: ...artridge is in STC when the KYMC value is 0000 or in NTC mode when 1111 If STC is installed in NTC mode the non installation error occurs Replace with a genuine spare toner cartridge that is not the starter toner cartridge Confirmation Items Confirmation Tasks Action at NG 16 2 1 Check for a toner cartridge of different type Check the toner cartridge Check the status monitor for error details Erro...

Page 204: ...igure 7 2 F 164 5 Cyclic Print Trouble Refer to Figure 7 2 E 165 5 1 Vertical cyclic print trouble 165 6 Color drift is wide 166 6 1 ADJUSTING COLOR REGISTRATION is shown only a short time 166 6 2 Although REG ADJUST TEST of the engine maintenance function is OK Color drift is seen 166 7 Solid Black Print 167 7 1 Solid black on a full page 167 Note When replacing the PU board PRX PCB please read t...

Page 205: ...hether right and left tension spring is correctly installed Remount normally 1 1 3 Printing media Medium type Check whether the printed media is especially thick Please use specified paper 1 1 4 High voltage terminal ID unit terminal By visual inspection check whether the high voltage terminals of ID unit are normally contacted with contacting ASSY Please refer to Figure 7 3 Replace the ID unit or...

Page 206: ... 132 2 1 2 Fuser Offset toner of fuser By visual inspection check whether offset toner printed for last time adheres to fuser Try to use waste media to repeat the empty print for offset toner till print can be normally performed Or replace the fuser with a new one When trying to use a new fuser please utilize the fuse keep mode of the maintenance utility See Note on page 154 Confirmation Items Con...

Page 207: ...on of LED head Check whether the LED head is correctly connected Replace the LED head with a new one Drum shaft Is drum shaft correctly contacted with left and right side plate Replace the ID unit with a new one When trying to use a new ID unit please be careful not to break the fuse with jig inside the ID unit Please refer to page 132 3 1 3 High voltage terminals ID unit terminals By visual inspe...

Page 208: ... is occurred again after replacing please replace ID unit with a new one When trying to use a new ID unit please be careful not to break the fuse with jig inside the ID unit Please refer to page 132 Confirmation Items Confirmation Tasks Action at NG 4 2 1 LED head condition LED head Does any foreign adhere to light emitting surface of SELFOC lens of LED head Remove the foreign 4 2 2 Paper feeding ...

Page 209: ...ether the period is 31 42mm Exchange the ID unit Upper roller of fuser Check whether the period is 79 3mm Exchange the fuser unit Lower belt of fuser C3530 Check whether the period is 75 4mm Exchange the fuser unit Lower roller of fuser Check whether the period is 75 4mm Exchange the fuser unit Transfer roller Black Check whether the period is 50 27mm Exchange the belt unit Transfer roller Color C...

Page 210: ...ace the main board M32 PCB Replace the color difference sensor board PRE PCB 6 1 2 Toner Residual toner Check whether TONER LOW or TONER EMPTY is displayed by the status monitor Replace the toner cartridge with a new one 6 1 3 Color difference sensor Dirt of sensor Does the sensor get dirty from toner and paper scrap Wipe the dirt off 6 1 4 Color difference sensor shutter Defective operation of sh...

Page 211: ...ove the high voltage board check whether terminal is installed abnormally Reinstall the terminal normally ID unit terminal By visual inspection check whether the high voltage terminals of ID unit are normally contacted with contacting ASSY Please refer to Figure 7 3 Replace the ID unit or correct the high voltage terminals When trying to use a new ID unit please be careful not to break the fuse wi...

Page 212: ...ed in Flash 1 Flash compulsive initialization If Flash compulsive initialization is performed the following data would be deleted and the network and fax would not be available NIC F W WebPage data Demo page data for OEM OEM FAX F W Log data Address data Message data It is necessary to write above F W and data into Flash by the maintenance utility Note Do not carry it out usually ...

Page 213: ... Rewrite the NIC F W by utility 3 Check the content of network information Check IP address Subnet mask Gateway address Print out the network information Check IP address Subnet mask Gateway address Set the IP address Subnet mask Gateway address correctly 4 Check whether the communication on the network is normal Send the Ping command from PC to printer to check Send the Ping command from PC to pr...

Page 214: ...rk FAX PCB 5V High Voltage Board F1 Cover open error High voltage 24V F2 POWER LSI error High voltage 5V Maker name Model name Figure NO Rated current Rated voltage Mounting place Main board F4 F6 F7 F502 R346 LITTEL 0494 002NR 5402212S0202 2A 32V Please reter to enlarged drawing 1 of the main M32 board parts F1 F5 LITTEL 0494 001NR 5402212S0102 1A 32V Please reter to enlarged drawing 1 of the mai...

Page 215: ... Circuit diagram configuration Part schematic Resistance value ID motor Transport belt motor Red Blue Yellow Brown Between pin 1 and pin 2 3 5 Between pin 3 and pin 4 3 5 or Between pin 1 and pin 2 4 4 Between pin 3 and pin 4 4 4 or Between pin 1 and pin 2 4 5 Between pin 3 and pin 4 4 5 Both ends of IP1 1 or less ...

Page 216: ...2 and pin 4 6 7 or Between pin 1 and pin 3 7 Between pin 2 and pin 4 7 Between pin 1 and pin 2 3 5 Between pin 3 and pin 4 3 5 or Between pin 1 and pin 2 4 4 Between pin 3 and pin 4 4 4 or Between pin 1 and pin 2 4 5 Between pin 3 and pin 4 4 5 Between pin 1 and pin 3 2 4 Between pin 4 and pin 6 2 4 Between pin 1 and pin 2 5 Between pin 3 and pin 4 5 Between pin 1 and pin 2 3 4 Between pin 3 and p...

Page 217: ... Between pin 4 and pin 10 about 4 7k 979 2k 0 200 C Between pin 11 and pin 12 Open 7 1 2 3 5 6 8 9 4 10 11 12 1 6 7 12 Unit Circuit diagram configuration Part schematic Resistance value Fuser unit Fuse Frame thermally sensitive resistor Side thermally sensitive resistor C3400 C3300 is not use Frame thermally sensitive resistor Lower thermally sensitive resistor Upper thermally sensitive resistor U...

Page 218: ... R355 R356 R357 R360 R361 R362 R363 R364 R369 R393 R394 R397 R399 R400 R406 R407 R409 R411 R412 R413 R426 R427 R428 REG2 RFID RM1 RM2 RM3 RM4 RM5 RM16 RM9 RM22 RM24 RM26 RM31 RM32 RSNS SCNIF1 SCNIF2 SSNS TDEV6 TDEV15 TESTBE0 TESTBE1 TESTBE2 TESTBE3 TESTDCON TESTPCI TESTRAM TNIC6 YHEAD ZA2 LA2D29 LA2D28 LA2D27 LA2D26 LA2D25 LA2D24 LA2D23 LA2D22 LA2D21 LA2D20 LA2D19 LA2D18 LA2D17 LA2D16 LA2D15 LA2D1...

Page 219: ...3 R787 R789 R790 R791 R792 R804 R805 R806 R807 R808 R816 R823 RM501 RM502 RM503 RM504 RM506 RM507 RM508 RM509 RM510 RM512 RM513 RM514 RM515 RM516 RM517 RM518 RM519 RM520 RM521 RM522 RM523 RM524 TNIC30 TR501 TSDT30 F502 F2A 32V F501 F501 F2A 63V BF509 C573 C572 C571 C585 R588 R579 BF506 C575 R669 R663 R662 R607 C568 C567 C592 IC503 R651 R652 R649 R647 R645 R643 R641 OSCUSB C570 R615 C562 C559 C550 ...

Page 220: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 220 ...

Page 221: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 221 ...

Page 222: ...TNR SSNS 2C 1E YTNR 2C 1E MTNR 2C 1E CTNR 2C 1E 1 10 IN2 WR 5 1 CN IN1 C502 C504 R502 C503 R501 CN2 J1 1 A K REGSNSL C E CN4 CN1 J2 J3 1 CP1 J4 10 17 1 3 A 5 1 CN3 K REGSNSL C E 4 Front sensor circuit board MIP PCB Component side Solder side 5 Rear sensor relay circuit board ZAK PCB ...

Page 223: ... D110 L100 C104 R120 R130 R140 C141 C140 R106 R105 Q100 Q101 C121 C131 C120 C130 D121 D131 D141 TP1 R200 C203 R203 C200 C202 R202 Q200 R201 R205 R206 C207 C206 LZ01 L203 R212 Q203 TP3 C32 R9 R213 R100 C100 R101 R104 R103 R108 R107 D200 C209 Q202 Q201 R207 R208 C208 C210 R209 R211 R212 FB2 TP2 R210 TP4 R204 C204 L200 L202 C205 C201 C7 F1 C8 C5 IC1 R2 C10 C12 R23 R16 FG1 FB1 R7 R6 R5 C11 7 RFID read...

Page 224: ... R216 R217 R213 D104 J125 R118 R117 R116 J107 BEA201 C201 J2 J1 J118 J122 J113 C106 J120 R105 R104 R204 R137 Q101 D211 J105 D210 J108 J103 J112 J111 J115 J117 IC201 IC101 J15 PC1 PC4 PC2 L201 CN101 1 D111 D110 D103 VR201 J110 J127 C203 J128 J9 R17 D4 T1 PC5 R252 BEA101 BEA103 BEA102 J104 J101 C111 J114 D101 F101 D203 J126 J105 C101 CN102 1 J121 J130 D3 D22 C19 Q2 Q1 R5 C23 J123 J116 J119 J4 C67 J1...

Page 225: ...21 R210 R110 R209 R211 Q201 R114 R115 R113 R213 R215 C210 C110 J109 R111 R112 C204 R206 R203 R207 C206 R119 R201 R202 C13 J124 D45 R46 R45 C11 C10 C15 R5 R11 D42 D41 R41 R42 R43 R46 D43 Q43 R4 C14 C16 R49 C40 D44 R51 C52 R3 R222 C220 C205 R120 R101 R214 R212 R220 R10 IC1 R221 R122 R124 R126 R128 R130 R132 R134 R136 R205 R208 R6 R252 Q251 R18 R33 R230 R106 ...

Page 226: ...R313 Y_R310 Y_Q302 Y_Q301 Y_R309 K_R310 K_Q302 K_Q301 K_R309 Y_R314 K_R303 K_D303 K_ZD302 K_R318 K_R329 K_VR301 F1 F2 R38 R39 R36 R32 R35 J16 R29 R28 R27 K_R326 K_Q305 K_R320 M_R308 M_R301 C_R308 C18 R47 R716 D103 Q11 C21 IC5 R23 C17 C15 C8 M_D301 M_R305 M_R300 M_301J113 C_C302 C605 R608 R509 ZD600 R606 D600 R506 R515 D500 C501 R514 C500 R501 R500 R510 C601R613R611C505R513 C604R604R612R511R512 R50...

Page 227: ...7 11 ID unit Fuse Main body of device Contacts ID unit ID unit side LED PCB CUR PCB Contacts Toner Low sensor PCB PRE PCB Fuse Main PCB BLA PCB Transfer belt unit For consumables Transfer belt unit Contacts Fuse Contacts 12 Transfer belt unit ...

Page 228: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 228 13 FAX circuit board PCB used for C3530MFP FX1 PCB Component side ...

Page 229: ...Oki Data CONFIDENTIAL 43605601TH Rev 1 229 229 Solder side ...

Page 230: ...Please refer to the Illustrated Parts Manual for spare part information ...

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