background image

User’s Guide

85

English

2.

Press the 

COUNTER DISPLAY

 One Touch key. The

display shows:

DRUM COUNT

CLEAR (

ß

ß

ß

ß

ß

) NEXT (

à

à

à

à

à

)

3.

Press the 

NO

 

õ

 key. The display shows the 

PRINT COUNT

.

4.

Press the 

NO

 

õ

 key again. The display shows the 

SCAN

COUNT

.

5.

Press the 

SELECT FUNCTION

 key to finish.

Shipping the Fax Machine

When shipping the fax machine once it has been in use, please
follow the re-packaging procedure below:

1.

Remove the image drum unit with toner cartridge from the
fax machine.

2.

Place the image drum unit with toner cartridge still attached
into a black plastic bag and keeping it away from direct
sunlight.

3.

Re-package the fax machine and the image drum unit
separately into packaging material and a shipping carton.

Caution: DO NOT ship the fax machine with the image
drum unit installed unless it is a new fax machine and has
never been used.

Problem Checklist

Your fax machine is a complex machine with many features and
functions which allow it to operate in different ways. Many
problems you experience may be due to improper programming.
If you are experiencing a problem, read through the list of
problems and solutions before calling your dealer.

Your telephone does not ring if your fax machine is set tel/
fax answering mode and the incoming call is a voice call.
This is normal. In the tel/fax answering mode, your fax machine
answers the incoming call and detects if the call is a voice call
or a fax call. If the call is a voice call, your fax machine will
ring, but your telephone will remain silent. It is recommended
that you only use tel/fax answering mode if your telephone is
located near the fax machine.

The display is blank. Check the power cable to make sure that it is
firmly connected. Check your wall outlet to make sure that it has power.

Nothing happens when you press the control panel keys. Turn
the fax machine off, wait 10 seconds, then turn it on again.

The display tells you to replace paper even though there is
paper in the paper tray. 
Make sure that the paper is correctly
stacked in the tray. Check for a paper jam in the fax machine.

Your documents jam. Check the document for wrinkles, tears
or other damage. Make sure there are no staples or paper clips
and that the paper is clean and dry. Make sure the document is
not wider than your fax machine can load. Try making a copy of
the document on a photocopier and faxing the copy.

Summary of Contents for B4500 Series

Page 1: ...User s Guide OKIFAX 4500...

Page 2: ...s 89 336 EEC and 73 23 EEC on the approximation of the laws of the member states relating to electromagnetic compatibility and low voltage Copyright 1998 by Oki All rights reserved Written and produce...

Page 3: ...d 20 Where to InstallYour Fax Machine 20 Unpacking 20 Setting Up Your Fax Machine 21 Installing Paper Trays Stackers 21 Installing Toner Cartridge 21 Connecting Telephone Line 23 Connecting Telephone...

Page 4: ...s 46 Sending Delayed Faxes to Groups and or Multiple Individual Locations 47 Cancelling Delayed Transmission 50 Confidential Faxes 51 Sending Confidential Faxes 51 Receiving Confidential Faxes 52 Crea...

Page 5: ...74 Broadcast Confirmation Report 74 Active Memory Files Report 75 Telephone Directory 75 Configuration Report 75 Message Confirmation Report 76 Confidential Reception Report 76 Broadcast Entry Report...

Page 6: ...to it Installation Hints Install your fax machine in a dust free location away from direct sunlight Do not connect your fax machine to a power source that is used by other equipment producing electric...

Page 7: ...e always disconnect the telephone line before disconnecting the power cable When reconnecting your fax machine connect the power cable first then the telephone line This fax machine is not intended to...

Page 8: ...vomiting or give anything by mouth to a person who is unconscious IF TONER IS INHALED Take the person to an open area for fresh air Seek medical attention IF TONER GETS IN THE EYES Flush eyes with la...

Page 9: ...ransmission and reception relay broadcast initiate and polling Advanced memory transmission and reception features including automatic reception into memory with or without password printing Reports t...

Page 10: ...r fax machine as a local printer Send fax messages directly from your computer Receive and store fax messages directly into your computer Scan pages from your fax machine into your computer Carry out...

Page 11: ...e 11 English COMPONENT IDENTIFICATION What You Should Receive Telephone Cable Paper Tray Copy Stacker Document Tray Power Cable Facsimile Unit Document Stacker Image Drum Unit Inside fax machine Toner...

Page 12: ...t Tray Holds original documents that are to be faxed or copied Document Guides Adjust these guides to the page width of the documents that are to be faxed or copied One Touch Keypad Control Panel Manu...

Page 13: ...alled inside the image drum unit contains the black powder which is the ink for your fax machine You will need to install a new toner cartridge when the REPLACE TONER CART message appears on the displ...

Page 14: ...14 OKIFAX 4500 Control Panel...

Page 15: ...swering modes available in your fax machine 5 HYPHEN Key When programming One Touch keys and AUTO DIAL telephone numbers use this key to tell your fax machine to wait for the dial tone of an outside o...

Page 16: ...printed report You can also use the COPY key as a short cut for programming One Touch keys and AUTO DIAL numbers After you have loaded a document and manually dialled a telephone number press COPY so...

Page 17: ...e locations After you have loaded a document press the AUTO DIAL key and use this key to select the group you want to send your fax to 21 0 UNIQUE Key When dialling use this key to enter a 0 When prog...

Page 18: ...is key to print faxes that have been received in memory Also use this key to print any bulletin polling messages that have been stored in memory Note Changing the answering mode of your fax machine au...

Page 19: ...of specific conditions Key Select Tone This is a short beep that occurs each time you press a key Error Tones If you press a wrong or inappropriate key your fax machine will emit three short beeps If...

Page 20: ...and 80 and where the temperature is between 10 C and 32 C Unpacking Before you begin make sure that all items listed below are included in your package Refer to the illustrations in Component Identifi...

Page 21: ...stacker into the slots at the front of the fax machine until the tabs lock into place Installing Toner Cartridge 1 Open the top cover 2 Grasp the control panel Pull upward and toward you until the con...

Page 22: ...rmly on both ends of the image drum until it snaps into place 7 Remove the protective plastic cover from the toner well in the image drum unit Warning Be careful when handling the toner cartridge Do n...

Page 23: ...t end of the cartridge in first then lower the right end into place 10 Once the toner cartridge is in place push the coloured lever all the way forward to secure it and release the toner 11 Close the...

Page 24: ...d on for an answering machine to work with your fax machine See Setting the Answering Mode later in this user s guide Connecting Power Cable Caution Before connecting power ensure that the power switc...

Page 25: ...down 4 Adjust the left paper guide so that it is aligned to the paper width Caution Be sure to grasp the paper tightly to avoid slipping of the uppermost sheet of paper Setting the Clock Follow these...

Page 26: ...start fax reception by entering a two digit remote receive number using the telephone keypad See Remote Receive in Programming later in this user s guide Telephone FaxAuto Switch Mode T F When incomi...

Page 27: ...pears on the display After a short pause your fax machine programs the new answering mode and returns to stand by mode displaying the new answering mode setting Fax Machine Identification Fax machines...

Page 28: ...d to enter spaces in a number 6 Press the START key to save your entry 7 Enter your Sender ID This is a descriptive title up to 32 characters long Refer to the instructions below To Do This Use Enter...

Page 29: ...X Private Branch Exchange is a private telephone system used to route internal calls If you have to dial a prefix access number to get an outside line then your line is connected to a PBX If you are c...

Page 30: ...Note The DIAL PREFIX number for your PBX LINE must be included in all outside telephone numbers you program into your fax machine or dial with the numeric keypad Note To later turn off the PBX LINE a...

Page 31: ...number and location ID 3 Enter the main fax number as follows To Do This Use Enter numbers Numeric keypad Enter spaces 9 SPACE One Touch key Enter hyphens i e to HYPHEN key wait for dial tone Enter p...

Page 32: ...ncing problems communicating with a remote location in a very noisy telephone area set up a One Touch key for that location and try turning Echo Protection on or lowering the transmission fax speed ra...

Page 33: ...en select the One Touch key or AUTO DIAL number programmed with the second part of the chain dial number If the second part of the chain dial number was not programmed enter it manually on the numeric...

Page 34: ...e START key to finish programming the AUTO DIAL number The display shows AUTO DIAL NO ENTER 01 70 9 To continue programming AUTO DIAL numbers go back to Step 3 If you are finished programming press th...

Page 35: ...to the group Press START to delete it 5 After you have completed your selection by pressing START key the display again shows SELECT LOC S YES STR LOC EXIT Continue to add or delete locations from yo...

Page 36: ...your dealer may be able to adjust your fax machine to scan and transmit documents up to 1500 mm in length Please be aware that adjusting the length setting to 1500 mm cancels detection of multiple doc...

Page 37: ...re too light LIGHT Documents which are too dark DARK 6 Your documents are now ready for faxing or copying Sending Fax to Single Location 1 Load your documents 2 Select a location Refer to the instruct...

Page 38: ...ations in alphabetical order or locate the letter you want on the numeric keypad and press that key repeatedly to look through Location IDs beginning with that letter Real Time Dialling Normally your...

Page 39: ...call is a fax call or if a person wishes to fax you a document after having a conversation press the START key and hang up the handset Note You can also tell your fax machine to start fax reception b...

Page 40: ...TONER CART message Rather than risk printing an unreadable message your fax machine automatically receives faxes into memory if user setting 22 NO TONER MEM RX has been set to on If your fax machine h...

Page 41: ...ssistance You can also set your fax machine not to send faxes to locations whose telephone numbers are not programmed into your One Touch keys or AUTO DIAL numbers The available settings are limit rec...

Page 42: ...chine waits a moment then begins copying 3 To make multiple copies enter the number of copies you want to make on the numeric keypad Then press the COPY key again Your fax machine begins making the re...

Page 43: ...machine emits a repetitive warbling sound The display shows LIFT HANDSET AND PRESS VOICE REQUEST 3 Lift your handset and press the HOOK V REQUEST key Note If you press your HOOK V REQUEST key to init...

Page 44: ...he groups must be selected first 3 When selecting another group do not press the AUTO DIAL key but immediately press the key and enter the code number for the next group you want to select 4 Repeat St...

Page 45: ...the START key and the display shows the first location you have entered OK START CLEAR Note indicates the first location entered into your fax machine Keep pressing the START key until you have checke...

Page 46: ...ne to send other faxes until your delayed fax has been sent With user function 17 MEM FEEDER SW set to MEM a maximum of five individual faxes can be programmed into the memory of your fax machine for...

Page 47: ...our selection press the START key A number dialled on Dial as you would on a normal the numeric keypad telephone and press the START key Note If user function 17 MEM FEEDER SW has been set to FEED and...

Page 48: ...hin three seconds Select Location Using Do This A group Press the AUTO DIAL key and then key in the numeric keypad Then enter the code number of the group you want to use One Touch key Press the One T...

Page 49: ...report showing the locations you have selected After printing the report the display changes to CHECK LOCATION S YES STR LOC EXIT If your entries are OK press the NO key and the display shows ENTRY I...

Page 50: ...and the display shows ENTRY IS OK DIAL START CHECK If your entries are OK press the START key Your fax machine will then scan your document into the memory of your fax machine and wait until the progr...

Page 51: ...ent you are sending the message to Ask the person who is receiving the fax to tell you their mail box number or ITU sub address A receiving fax machine stores the message in a confidential mail box or...

Page 52: ...S NO 1 7 3 Using the numeric keypad press number 5 The display shows 5 PERSONAL BOX PRG YES NO 1 7 4 Press the YES key and the display shows PERSONAL BOX NO ENTER 1 8 5 Using the numeric keypad enter...

Page 53: ...e contains messages You must print any messages before closing the personal mailbox 6 Press the NO key until the display shows PERSONAL BOX CLOSE YES NO 7 Press the YES key and the display shows DELET...

Page 54: ...X Report telling you which personal box number has received a confidential fax Printing a confidential fax from a personal box is as follows 1 Press the SELECT FUNCTION key 2 Press the PRINT OPERATION...

Page 55: ...ch receives the original fax message and then automatically relays or broadcasts the message to other fax machines For this feature to be available the relay key station must be an OKIFAX OF 27 OKIFAX...

Page 56: ...wait for the another fax machine to call and collect the document This is called setting your fax machine to be polled or polling transmission Calling another fax machine to receive documents someone...

Page 57: ...tandard one time polling or standard bulletin polling To set up a new standard bulletin polling you can either cancel the standard one time polling or standard bulletin polling or use ITU bulletin pol...

Page 58: ...y AUTO DIAL number Press AUTO DIAL key then enter two digit AUTO DIAL code number on the numeric keypad A number dialled on Dial as you would on a normal the numeric keypad telephone 6 Press the START...

Page 59: ...the numeric keypad enter the number of the personal box then press the YES key Your fax machine then prints the message stored in the personal mailbox Note Standard one time polling messages cannot b...

Page 60: ...While Making Copies While you are making copies with your fax machine you can Continue to receive faxes while copies are being printed if your fax machine has been set to memory reception mode While...

Page 61: ...tion of your fax machine Refer to the list below to determine which settings you may need to change then refer to Changing User Function Settings to make the change Note Depending on local telephone r...

Page 62: ...ings are OFF T R and RX 09 TX MODE DEFAULT This function allows you to change your fax machine s default type of original transmit and copy resolution settings Unless you select otherwise using the Tr...

Page 63: ...off and DRC Note DRC is only available if the setting of user function 12 DISTINCTIVE RING is available Also when set to OFF there is no effect on ringer in telephone fax auto switch answering mode 1...

Page 64: ...oming calls are transferred directly to your PC However if you are experiencing a problem with your PC you can tell your fax machine to receive and print faxes locally by setting this function to on A...

Page 65: ...on when transmitting to a single location Available settings are on and off 26 RESTRICT ACCESS Select whether or not you want restricted access Turning on this function renders your restricted ID regi...

Page 66: ...X RING CALL FAX NUMBER NOW 7 Using a separate telephone line immediately dial the number assigned to the fax machine you must do this within 90 seconds When your fax machine begins to ring the display...

Page 67: ...r the number between 1 and 8 of the personal mailbox you want to use and the display shows PERSONAL BOX CLOSE YES NO 6 Press the NO key and the display changes to CONF POLL and CLOSE in that order Kee...

Page 68: ...key 2 Press the USER PROG One Touch key The display shows 1 FUNC PROGRAMMING YES NO 1 7 3 Using the numeric keypad press number 6 The display shows 6 MEM PASSWORD PRG YES NO 1 7 4 Press the YES key an...

Page 69: ...EM PASSWORD PRG YES NO 1 7 4 Press the YES key and the display shows PRG PASSWORD XXXX ENTER 4DIGITS 5 To delete the password press the SPACE One Touch key and the display changes to DELETE PASSWORD Y...

Page 70: ...Restricted ID 1 Using the numeric keypad enter your four digit password 2 Press the SELECT FUNCTION key 3 Press the USER PROG One Touch key The display shows 1 FUNC PROGRAMMING YES NO 1 7 4 Using the...

Page 71: ...T FUNCTION key to finish or continue to close department IDs Dial Parameter Settings These functions allow you to control the way your fax machine dials telephone numbers Refer to Dial Parameter Setti...

Page 72: ...rn this function on if your fax machine is connected to a PBX Once this function has been turned on and the dial prefix function has been programmed your fax machine will recognize the dial prefix num...

Page 73: ...ess the YES key until the display shows the dial parameter you want to change 5 Repeatedly press the NO key until the setting you want appears in the display 6 Press the YES key to confirm your select...

Page 74: ...med the Location ID or telephone number you entered will be printed If you were receiving a fax the Personal ID or telephone number of the remote fax machine that sent the document will be printed If...

Page 75: ...mber of pages of each fax message Note If there are no fax messages stored in the memory of your fax machine this report cannot be printed Telephone Directory This report provides a complete listing o...

Page 76: ...his report is automatically printed each time your fax machine receives a confidential message into a mail box Information in this report includes The date the message was received The total amount of...

Page 77: ...repeatedly until the report you want to print appears on the display 4 Press the YES key The report will begin printing 5 Press the SELECT FUNCTION key to finish Codes Used in Reports Result Codes The...

Page 78: ...nsmission broadcast CALLING A communication initiated by your fax machine CALLED A communication initiated by a remote fax machine POLLING Polling reception POLLED One time polling transmission POLL B...

Page 79: ...back down until it locks Clearing Printing Paper Jams If your fax machine displays PAPER JAM or NO PAPER when the paper tray still contains paper there may be one or more sheets of paper jammed in the...

Page 80: ...n drum inside the image drum unit 3 Lift the image drum unit out and set it aside Keep it out of direct sunlight and DO NOT touch the green surface of the drum 4 Carefully pull out any paper you see j...

Page 81: ...O TONER MEM RX is set to off and the print density is high enough you can continue to use the toner cartridge without replacing it until the print density becomes too low If the print density becomes...

Page 82: ...of the toner cartridge Caution Be careful not to insert the toner cartridge backwards into the image drum unit 5 With the ridged sides facing up and the coloured lever on your right insert the toner...

Page 83: ...x machine displays a CHANGE DRUM message your fax machine needs a new image drum unit Contact your dealer to order one The life of an image drum depends on a number of factors including temperature an...

Page 84: ...appear on the display Then press the SELECT FUNCTION key 8 Press the COUNTER DISPLAY One Touch key The display shows DRUM COUNT CLEAR NEXT 9 Press the YES key to clear the image drum unit counter 10...

Page 85: ...ead through the list of problems and solutions before calling your dealer Your telephone does not ring if your fax machine is set tel fax answering mode and the incoming call is a voice call This is n...

Page 86: ...to get an outside line or if you are dialling internationally you may need to enter a pause using the PAUSE One Touch key after the dial prefix or international dialling code to tell your machine to w...

Page 87: ...e your image drum unit Contact your dealer to get a replacement You set your fax machine for delayed transmission but it did not send Check the display to make sure that you have set the clock on your...

Page 88: ...to correct any problem they indicate Normal Display 02 13 FAX Under normal operating conditions the top line of the display shows the time and answering mode FAX TEL T F TAD MEM PC Error Messages 14 1...

Page 89: ...nd close the cover If this does not clear these message disconnect your fax machine and call for service Note When you disconnect your fax machine any received faxes or delayed transmission faxes stor...

Page 90: ...rding paper Plain paper A4 letter or legal size Effective scan width 208 mm for transmission 200 mm for copying 208 mm for copy width reduction Weight 8 kg approx excluding paper Display 2 rows of 20...

Page 91: ...ion Error 86 Conf TX Key 18 CONF 78 Confidential Faxes Conf TX Key 18 Confidential Mailbox 52 Mailbox Password 52 Printing 54 Receiving 52 Reception Report 76 Sending 51 Confirm Paper Size 89 Continuo...

Page 92: ...No Paper 88 No Toner 89 No Toner Mem RX 64 Numeric Keypad 17 O Off Hook Alarm Tone 19 OK 77 One Touch Keypad 17 One Touch Labels 17 One Touch Param 65 OR 75 OVER WRITE 57 P Paper Feed Error 89 Paper J...

Page 93: ...6 Sender ID 27 62 SENDING 38 Shipping 85 Space Key 17 S R TIME 74 76 Start Key 16 STOP 77 Stop Key 16 T T F Timer Prg 62 TEL NO 75 Telephone Answering Device Mode 26 Telephone Fax Auto Switch Mode 26...

Page 94: ...rect PSTN exchange line except as an extension to a pay phone The exchange line must provide facilities for either loop disconnect or multi frequency MF dialling In order to prevent the misdirection o...

Page 95: ...thout instructions concerning the correct method of making calls to this apparatus While operation may be possible initially changes to or modernisation of the network taking place in the normal cours...

Page 96: ...E Tel 44 0 1753 819819 Fax 44 0 1753 819899 http www oki co uk Oki Systems Ireland Limited The Square Industrial Complex Tallaght Dublin 24 Tel 01 4598666 Fax 01 4598840 http www oki ie Hawthorn Busin...

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