Oki B4200, User Manual, Page: 7 / 226

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Technical Support
OKI OkiLAN 6020e User’s Guide
Oki Data Customer Support Representatives
Agents are available 24 hours a day, 7 days a week at
1-800-OKI-DATA (1-800-654-3282). Please be sure that
you are calling from a telephone close to your printer, so
you can describe your problem accurately. Our customer
service representatives are trained on all current Oki Data
products They can answer your questions regarding:
• Installation
• Determination of printer issues that require service
• Consumer relations
• Interface information
• Availability and installation of printer drivers and
support for the latest network operating systems.
(Customer service representatives are not trained to
provide assistance with the use of commercial software
packages. Please consult your software user’s manual
for times and availability of their support).
Oki Data Service Centers
Oki Data has over 2,000 local Authorized Service
Providers in North and South America.
For the most comprehensive, up-to-date listing of Oki
Data authorized Service Centers:
- Consult our web site at www.okidata.com
- In the U.S. and Canada, call 1-800-654-3282 (1-800-
OKI-DATA) English and French only.
- In Latin America, contact the Latin America Service
Coordinator at Oki Data’s Corporate
Headquarters at 856-235-2600 (Spanish only).
United States
Oki Data Americas, Inc.
Tel: 1-800-OKI-DATA (800-654-3282)
Fax: 1-856-222-5247
Canada
Oki Data Americas, Inc.
Tel: 1-800-OKI-DATA (800-654-3282)
Fax: 905-238-4427