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V - 17

Section 5 - Appendix A - Troubleshooting

OKI OkiLAN 6020e User’s Guide

LAN Manager/ Server

Appendix A
Troubleshooting

No Configuration Sheet

If the LED turns solid orange due to a network protocol
error and no configuration sheet is printed, your printer
may be configured for PostScript operation. If so, you
must re-configure your printer for standard ASCII text
mode so that the configuration sheet can be printed. See
you printer manuals for more information.

Unable to Print

If the OkiLAN 6020e passes self-test, but you are
unable to send data to the printer via the OkiLAN
6020e, you may want to check the following:

• Printer configuration
• Printer hardware
• Computer network adapter cards
• Cabling and/or connectors application software

configuration

• Cable adapters
• OkiLAN 6020e port configuration

Summary of Contents for B4200

Page 1: ...OkiLAN 6020e Pocket Print Server User s Guide High Performance 10 100 Base T Ethernet Network Print Server...

Page 2: ...ndbook is subject to change without notification 2000 by Oki Data All rights reserved Oki Data OKIPAGE OkiVIEW OkiLAN Reg T M M D and OKICOLOR T M OKI Electric Industry Co Ltd Windows MS DOS Reg T M M...

Page 3: ...mation and instruction on Windows printing options With the exception of the Advanced Management Features section each section in this manual has been designed to be independent of one another Content...

Page 4: ...tion V 3 Chapter 2 Installation V 5 Chapter 3 Printing in the OS 2 Environment V 11 Chapter 4 Additional Utility Features V 13 Chapter 5 Using Help V 16 AppendixA Troubleshooting V 17 Section VI Ether...

Page 5: ...nd Windows NT TCP IP FTP and Remote LPD protocols Simple Network Management Protocol SNMP and Windows NT are supported in this environment HTTP and a built in Web server are standard for the 6020e Nov...

Page 6: ...e or call 1 800 OKI DATA 1 800 654 3282 for the location of the nearest authorized Oki Data service dealer Have your ZIP code ready Proof of purchase is required for warranty work Be sure to retain yo...

Page 7: ...ystems Customer service representatives are not trained to provide assistance with the use of commercial software packages Please consult your software user s manual for times and availability of thei...

Page 8: ...viii Technical Support OKI OkiLAN 6020e User s Guide Brazil Oki Data do Brasil Ltda Tel 0800 11 5577 Fax 55 11 5012 0267 Mexico Oki Data de Mexico S A de C V Tel 525 263 8780 Fax 525 250 3501...

Page 9: ...N model number Serial number Configuration sheet settings Type of network cable connected to the OkiLAN 6020e Printer s make and model numbers Computer and network adapter card make and model numbers...

Page 10: ...x Technical Support OKI OkiLAN 6020e User s Guide...

Page 11: ...Hardware Installation Section I Hardware Installation...

Page 12: ...I 2 Section I Hardware Installation OKI OkiLAN 6020e User s Guide...

Page 13: ...Hardware Installation I 3 Section I Hardware Installation OKI OkiLAN 6020e User s Guide In This Section Powering On the OkiLAN 6020e I 7 Printing a Configuration Sheet I 8...

Page 14: ...I 4 Section I Hardware Installation OKI OkiLAN 6020e User s Guide...

Page 15: ...uch as PCL versions 4 through 6 Adobe PostScript IBM ProPrinter or Epson emulations The OkiLAN 6020e supports 10 100 megabit networks and most popular network operating systems and print ers except fo...

Page 16: ...iLAN 6020e with the wire clips on the printer s connector 4 Plug the power adapter wire into the power jack on the OkiLAN 6020e Then plug the power adapter into a 120 VAC wall outlet Please note that...

Page 17: ...on the back of the OkiLAN 6020e Attach the other end of the cable to the Network Powering On the OkiLAN 6020e Turn printer power on The red and green indicators on the OkiLAN 6020e will blink during s...

Page 18: ...You can also print configuration information using the utility program provided on the CD Note By default the configuration sheet prints in ASCII text If you want the configuration sheet to print in P...

Page 19: ...n NetWare and Windows NT 2000 servers It includes a GUI for the Win32 Windows environment For more information on using OkiView 32 see section VIII OkiNet Utilities The OkiNet utilities are specialty...

Page 20: ...u want to install and the proper location for installation then click Install Windows Utility Groups NetWare Management Utilities OkiNet Utility for NetWare OkiNet Utility for NDS Workstation and Serv...

Page 21: ...s features that do not apply to the OkiLAN 6020e Specifi cally Apple EtherTalk is supported by other OKI print servers but not by the OkiLAN 6020e Installing OkiView 32 Note Novell s Client for Window...

Page 22: ...s not adequate c Connect to a network that a currently working PC or print server is using If the OkiLAN 6020e is still unable to detect the network cable contact Technical Support for assistance Hard...

Page 23: ...red for more than 30 seconds Problem The printer server has failed the Power On Self Test Solution The OkiLAN 6020e will try to print a configuration sheet on the printer with more information Failing...

Page 24: ...inutes Problem The OkiLAN 6020e is in firmware download mode This means it is waiting for new firmware to be sent before it will continue functioning normally Solution If the OkiLAN 6020e was purposel...

Page 25: ...Advanced Management Section II Advanced Management Features...

Page 26: ...NT Printer for the OkiLAN 6020e II 8 Obtaining Diagnostic Information from the OkiLAN 6020e II 9 Chapter 4 OkiLAN 6020e Web Configuration II 10 Overview II 10 Connecting to the OkiLAN 6020e II 10 Conf...

Page 27: ...a manager when it encounters an unusual condition The OkiLAN 6020e is a fully functional SNMP agent and supports any standard SNMP management platform including HP OpenView Novell NMS Sun SunNet Manag...

Page 28: ...AN 6020e to reset make all configuration changes active on the OkiLAN 6020e and set both the cmdReset and genConfigDirty variables to no These critical variables are listed in the private MIB under ge...

Page 29: ...SNMP implements a simple security system known as community names Each SNMP message has a community name associated with the command in the message SNMP allows for a Set community name Get community n...

Page 30: ...JetAdmin NetWare Configuration 1 From the main JetAdmin screen select the OkiLAN 6020e port you wish to configure 2 Select Modify from the Device menu 3 On the Configuration screen select the General...

Page 31: ...n the Configuration screen select the General tab and enter the print server name and description 4 Select the TCP IP tab and set the print server IP configuration AppleTalk Configuration 1 From the m...

Page 32: ...020e Using Web JetAdmin 1 From the main Web JetAdmin page select the OkiLAN 6020e port you wish to configure 2 On the Properties page click the Config button 3 Make any necessary changes to the option...

Page 33: ...printer and click the Continue button 6 On the Install Printer Page 3 page select a printer driver from the pull down menu and click the Continue button 7 On the Install Printer Page 4 page enter a na...

Page 34: ...ay work Note If you experience difficulties connecting to the server refer to Appendix A Troubleshooting Connecting to the OkiLAN 6020e 1 Enter http HTTPAddress in the browser address prompt The HTTP...

Page 35: ...successful connection will display the print server home page Note By default only Status and Support information can be viewed To configure the print server see the Configuration section The print s...

Page 36: ...ame and Password New User name and Password entries can contain up to 24 characters 3 Select the appropriate link under the Configuration menu and modify the desired values on the page that appears No...

Page 37: ...ds that contain errors along with a description of the problem Selecting the Back button on your browser will generally redisplay the page you just submitted and allow the values to be edited Selectin...

Page 38: ...so used as the Telnet password Confirm Admin Password This field is used to confirm the Admin Password entry by entering a second time HTTP Port This field is used to specify the TCP port that the HTT...

Page 39: ...p to four links listed under the Support menu Contact This page provides the necessary addresses and phone numbers for contacting Oki Data Customer Support FAQ By default this link will connect you to...

Page 40: ...20e print servers on the network can be created using the OkiNet utility for TCP IP Complete the following steps to create the HTML file 1 Install and run the OkiNet for TCP IP utility The utility wil...

Page 41: ...d and configuration can be completed Quickly refreshing a page within some browsers can cause the browser to leave active connections open with the server called a hung connection This will use up one...

Page 42: ...occurred and OkiNet Alert can be configured to respond only to the specific error conditions that are of concern to you You can also launch batch files on given error conditions OKI OkiNet Alert can b...

Page 43: ...resh rates For more information about OkiNet for TCP IP see Creating Custom Views under the TCP IP section of this manual NetWare Load Balancing Using this feature administrators can distribute the pr...

Page 44: ...II 20 Section 2 Chapter 5 Additional Management Features OKI OkiLAN 6020e User s Guide...

Page 45: ...NetWare Section III NetWare...

Page 46: ...on Options III 9 NetWare Port Configuration Options III 10 TCP IP Configuration Options III 10 EtherTalk Configuration Options III 11 Output Port Configuration Options III 11 SNMP Configuration Option...

Page 47: ...95 98 and Windows NT 2000 III 27 Creating a New OkiLAN 6020e Object III 28 Printing with an OkiLAN 6020e Print Server III 29 Configuring the OkiLAN 6020e Using OkiNet for NDS III 31 Adding or Removing...

Page 48: ...r NetWare versions 4 1 and later NDPS for NetWare 4 x and 5 x Before You Start You should be familiar with network administration as well as the physical setup and operation of your network Write down...

Page 49: ...Easier to set up Requires fewer steps More steps to set up but works well with existing utilities Print Server Separate print server node print server functions and NetWare print server software not r...

Page 50: ...OkiNet for NetWare contains minimal NDS configuration support For more extensive configuration options use the OkiNet for NDS utility described in Chapter 3 OkiNet for NetWare allows you to Configure...

Page 51: ...uring the OkiLAN 6020e Using OkiNet for NetWare The following steps outline how to configure an OkiLAN 6020e 1 Select the OkiLAN 6020e you wish to configure 2 Select Configuration from the Print Serve...

Page 52: ...ral factors should be considered when choosing between PServer or RPrinter mode For more detailed information regarding these modes see page III 5 Bindery Settings Default File Server The default file...

Page 53: ...ich the NDS print server object was created Print Server Name The fully qualified canonical name of the NDS print server object that was created The Print Server Name is case sensitive Example cn mark...

Page 54: ...rt for each queue entry NetWare Port Configuration Options To modify the NetWare port settings to fit your NetWare printing environment select the NetWare Port file tab TCP IP Configuration Options To...

Page 55: ...will display Port Number Select the port you wish to configure Name Field Enter a descriptive name to identify the port Language Switching Each output port can be configured to perform the following l...

Page 56: ...ection is used to determine the actual character string required for your printer If your printer type is not listed select Other and enter the character string for switching the printer to PCL or Pos...

Page 57: ...or Fast Nibble Mode SNMP Configuration Options SNMP options specify which information is necessary for an SNMP manager to access the OkiLAN 6020e The system variables are for user convenience and are...

Page 58: ...tion Get Community Name This field is used to set the community name required to Get information from the print server The default community name is public Note To use the JetAdmin utility with the Ok...

Page 59: ...lities for grouping or filtering OkiLAN 6020e devices OkiNet Alert assists in managing network printers by immediately alerting you of printer problems SNMP Traps Configuration The SNMP Trap option al...

Page 60: ...be sent The IP address must follow the format XXX XXX XXX XXX where each XXX is a number from 0 to 255 To broadcast traps to all hosts on the local subnet enter 255 255 255 255 Ports to Trap Select th...

Page 61: ...on select Diagnostics from the Print Server pull down menu on the main NetWare Print Manager screen Diagnostic information is available for the following topics Printer Print Server Protocols Network...

Page 62: ...r menu bar select the Reset option Choose one or more of the following options Output Ports Restores settings related to output ports such as port name and output type TCP IP Restores settings specifi...

Page 63: ...the print servers on the local network that have not been configured Creating a New Customized View To create a new view select the New option from the View menu Enter a name for the new customized v...

Page 64: ...me NetWare print server name Product Select from the list of product number s Product Type Select from the list of product types Status Select from the list of status conditions Default File Server Th...

Page 65: ...NetWare screen Columns Column information for each print server can be modified To define the location of a new column select the location in the Columns Displayed field where you wish the new column...

Page 66: ...cess Information Access to OkiLAN 6020e configuration and diagnostic information is determined by using community names The Special Options window is used to permanently define access information so i...

Page 67: ...ted Add Select the Add button to define access to a new OkiLAN 6020e or a group of OkiLAN 6020e products Enter a serial number or a network number followed by a dash Use an asterisk as a wildcard to m...

Page 68: ...e NDS using Novell Embedded Systems Technology also known as NEST OkiNet for NDS can be installed to support Novell NetWare version 4 1 or 4 11 and for operating systems running Windows 3 x Windows 95...

Page 69: ...ing systems with OkiNet for NDS for Novell NetWare 4 1 OkiNet for NDS must be installed in the same location you have installed NetWare Administrator This may be located on the file server or on an in...

Page 70: ...n most cases NetWare Administrator can be found in the SYS PUBLIC directory To install OkiNet for NDS for Novell NetWare version 4 11 and Windows 3 x 1 Login to the directory tree as a user with Admin...

Page 71: ...In most cases NetWare Administrator can be found in the SYS PUBLIC Win95 or SYS PUBLIC WinNT directory To install OkiNet for NDS for Novell NetWare version 4 11 and Windows 95 98 and Windows NT 2000 1...

Page 72: ...om the Object menu select Create If the Create option is grayed you do not have sufficient rights or you have selected a leaf object 3 From the Class of New Object list box select OKI Print Server If...

Page 73: ...environment for printing to an OkiLAN 6020e print server follow these steps 1 Install the OkiLAN 6020e hardware and connect the cabling Instructions for hardware installation are found in Section I of...

Page 74: ...e printers to service a single print queue 10 From the Assignments page select OK to save changes If you have selected PServer mode you have completed all necessary steps Continue to Configuring the O...

Page 75: ...l pages select the HELP button Adding or Removing the OKI Print Server Class The OKI print server class is added to Novell s NetWare Administrator by the installation utility This class must exist in...

Page 76: ...dding the OKI Print Server Class The OKI print server class is initially added to Novell s NetWare Administrator when the Install utility is run from the diskette If the OKI print server class has bee...

Page 77: ...Driver Using the NDPS Broker Printer drivers cannot be installed to the Resource Management Service from multiple floppy disks If a printer driver is shipped on more than one disk copy the files to a...

Page 78: ...ct the INF file and click OK The INF file and path is selected in the Resource location box The printer drivers are in the Resources To Be Added box 9 Click OK on the Add Resources Window 10 Click OK...

Page 79: ...ick NDPS Manager 3 Go to Printer Agent List 4 Click New Enter a name for the Agent 5 Select NDPS Manager Name 6 Select Novell Printer Gateway as the Gateway type and click OK 7 Select NONE as your Pri...

Page 80: ...vell Printer Gateway 6 Select NONE as your Printer Type select Novell Port Handler as the Port Handler Type and click OK 7 Select Remote LPR on IP and click Next 8 From the OkiLAN 6020e Configuration...

Page 81: ...t Insert New Printer Agent 4 Give the Agent a Name 5 Go to Configuration Utilities 6 Select Novell Printer Gateway 7 Select Appropriate Printer 8 Select Novell Port Handler 9 Select Remote Printer LPR...

Page 82: ...III 38 Section 3 Chapter 4 Using the OkiLAN 6020e in NDPS OKI OkiLAN 6020e User s Guide...

Page 83: ...TCP IP Section IV TCP IP...

Page 84: ...IP Configuration and Printing IV 14 Overview IV 14 Configuring for TCP IP Network Printing IV 15 Remote Print Queue Name IV 15 Configuring a BSD Style Print Queue IV 17 Remote LPD Printing IV 18 FTP P...

Page 85: ...uration IV 42 Chapter 6 Telnet Configuration IV 43 Overview IV 43 Running a Telnet Session IV 43 Appendix A Troubleshooting IV 49 Main Status Indicator IV 49 Restoring the OkiLAN 6020e to Factory Defa...

Page 86: ...g with the OkiLAN 6020e IV 73 IBM s AIX ver 3 x for Printing with the OkiLAN 6020e IV 75 Configuring Solaris 2 x for Printing with the OkiLAN 6020e IV 77 Configuring Sun OS v4 1 x or Ultrix v4 2 for P...

Page 87: ...irectly through a TCP port Raw Port Printing Additionally if the DHCP protocol is enabled as a default the print server may be accessed through an ordinary Internet Web browser such as Netscape Naviga...

Page 88: ...ce or the etc hosts file to add the OkiLAN 6020e to the network Before You Start Before running OkiNet for TCP IP you must do the following Install the OkiLAN 6020e hardware and connect the cabling In...

Page 89: ...he OkiLAN 6020e first attempts to determine its IP address flashing rapid green using DHCP RARP BOOTP or Gleaning If the OkiLAN 6020e has not resolved its IP address after 2 minutes it defaults to 198...

Page 90: ...pinging the device OkiNet for NetWare This windows utility must be run from a Novell NetWare client See Section III of this manual for specific information OkiNet for VINES VPMAN Utility This Windows...

Page 91: ...p s ip_address hardware_address temp UNIX Example arp s 192 168 42 24 00 02 16 00 00 01 temp Windows 95 98 Windows NT 2000 Example arp s 192 168 42 24 00 02 16 00 00 01 2 Start a continuous ping to th...

Page 92: ...t may use the address The lease times vary from 1 hour to 100 years or may be infinite When the lease expires the host must stop using the address DHCP may also be used like BOOTP with a certain IP ad...

Page 93: ...he workstation 0 Note The zero 0 placed at the end of the route add command shown above is optional The Static Route method only works if the host from which you are telneting is on the same subnet as...

Page 94: ...u choose this method of assigning the IP address the RARP or BOOTP server must be available every time the OkiLAN 6020e is powered on or reset The IP address can be stored permanently using telnet Oki...

Page 95: ...onfigured correctly Verify the IP address default gateway and subnet mask are set to the proper values on the OkiLAN 6020e by printing a configuration sheet This can be done using either the print con...

Page 96: ...r presents basic instructions on how to configure your computer to print using Remote LPD and FTP Specific instructions for several popular computer systems have been documented in Appendix B Applicat...

Page 97: ...mputers on a TCP IP network The OkiLAN 6020e simply prints the files it receives from FTP Remote Print Queue Name The Remote Print Queue Name determines which printer port will service the print job T...

Page 98: ...is not a form feed the OkiLAN 6020e appends a form feed This form feed prompts the printer to print any partial page at the end of the job LF Use the LF suffix at the end of the Remote Print Queue Nam...

Page 99: ...by the lpr lpd utilities to specify which printcap entry is being referenced Additional printcap entries can be added as needed for different queue types Each entry must have a unique local_print_que...

Page 100: ...r1 rp MYQUEUEFF2 sd usr spool myqueueff2 lf usr spool myqueueff2 queue log asciilf_files line feed Queue_on_Port_2 lp mx 0 rm pserver1 rp MYQUEUELF2 sd usr spool myqueuelf2 lf usr spool myqueuelf2 que...

Page 101: ...ansfers and sending and receiving files The OkiLAN 6020e supports a subset of the FTP command set This subset allows the FTP user to open a connection to the OkiLAN 6020e specify a file transfer data...

Page 102: ...remote host CLOSE Terminates FTP session QUIT Terminates FTP session and exits FTP BYE Equivalent to QUIT With the exception of the OkiLAN 6020e 100 series OkiLAN 6020e print servers will allow one FT...

Page 103: ...art ps MPX1 Enter local chart ps remote MPX1 200 PORT command successful 150 Opening BINARY mode data connection for MPX1 226 Transfer complete 4549 bytes sent in 0 seconds 4 4 Kbytes s ftp bye Enter...

Page 104: ...ting Host computer software can use a raw TCP IP port connection to send data to the OkiLAN 6020e A TCP IP port has been assigned to the output port of the OkiLAN 6020e as follows TCP IP Port 9100 Out...

Page 105: ...tion Sheet Reset the OkiLAN 6020e Restore Factory Default Settings Creating Customized Views Modify View Settings Permanently Define SNMP Access Information System Requirements OkiNet for TCP IP is a...

Page 106: ...outline how to configure an OkiLAN 6020e To change settings of a previously configured OkiLAN 6020e follow the same procedure but skip Step 3 as no prompt will appear 1 Select the OkiLAN 6020e you wis...

Page 107: ...address permanent If the OkiLAN 6020e has been configured to remember its IP address it does not need to determine its address each time it is powered on Enter the IP address for the OkiLAN 6020e The...

Page 108: ...attached to other networks you can specify the address of your default gateway This gateway will be selected whenever messages need to be sent to another network The gateway address must follow the fo...

Page 109: ...ll NetWare or select the HELP button on the bottom right of the screen NetWare Queues Configuration Options The NetWare Queues option allows you to add bindery print queues to be serviced by first sel...

Page 110: ...configure the OkiLAN 6020e output port select the Output Port file tab The following screen will display Port Number Select the port number you wish to configure Name Field Enter a descriptive name t...

Page 111: ...to the appropriate printer language Note If you are not switching languages or the printer can switch automatically this option should be set to OFF Printer Type The Printer Type selection is used to...

Page 112: ...is necessary for an SNMP manger to access the OkiLAN 6020e The system variables are for user convenience and are optional To configure SNMP specific information select the SNMP tab The following scree...

Page 113: ...sets the community name required to Set information on the OkiLAN 6020e The default community name is public Note The OkiLAN 6020e cannot be configured without the correct Set community name To secur...

Page 114: ...ing that protocol SNMP Trap Configuration The SNMP Trap option allows configuration of traps Traps are unsolicited information concerning the OkiLAN 6020e Traps can be sent to an SNMP manager or be br...

Page 115: ...enter FFFFFFFF 8 characters in the first field and FFFFFFFFFFFF 12 characters in the second field To broadcast traps to all addresses on a specific network enter the network number in the first field...

Page 116: ...Server Protocols Network Statistics Technical Support System Printing a Configuration Sheet The configuration sheet provides current network print server and printer information To print a configurat...

Page 117: ...address and subnet mask NetWare Restores settings specific to the NetWare protocol configuration such as the mode and default file server Banyan VINES Restores settings specific to the VINES protocol...

Page 118: ...s view displays all the print servers available on your local network The Unconfigured Print Servers view displays only the print servers on the local network that have not been configured Creating a...

Page 119: ...he filter option displays only those print servers matching specific criteria The print server list can be filtered by any of the following Filter By Enter for the Filter Value No Filter No value Date...

Page 120: ...nt servers to the list If you have OkiLAN 6020e print servers that are not on the local network i e across routers the address of each OkiLAN 6020e must be entered in order to locate and insert it int...

Page 121: ...refresh the screen based on factors such as network traffic and desire for most recent information For example if traffic on your network is not an issue and the most current information is desired s...

Page 122: ...OkiLAN 6020e or group of OkiLAN 6020e products selected Set Community Name Enter the Set Community Name necessary to access the OkiLAN 6020e or group of OkiLAN 6020e print servers selected Add Select...

Page 123: ...nterface has been provided to communicate with devices supporting telnet A telnet session can be started by selecting the OkiLAN 6020e from the print server list and choosing the Telnet Session option...

Page 124: ...ter 5 Web Configuration If the DHCP protocol is enabled as a default the print server may be accessed through an ordinary Internet Web browser such as Netscape Navigator or Microsoft Internet Explorer...

Page 125: ...AN 6020e_name 2 Replace OkiLAN 6020e_name with the IP address or the host name assigned to the OkiLAN 6020e you want to configure A screen will appear displaying an introductory message When prompted...

Page 126: ...ter Showing Network Printer Information Option 1 This option displays current network and printer information Changing the Password Option 2 This option allows you to change the password required for...

Page 127: ...0 and 255 If you select an invalid IP address you may not be able to access the OkiLAN 6020e You can also use OkiNet for TCP IP OkiNet for NetWare or the Banyan VINES OkiNet for VINES utilities may a...

Page 128: ...0 and 255 When the default gateway is changed it will remain undetected until the OkiLAN 6020e is reset or is power cycled Note If you select an invalid default gateway or the default gateway goes dow...

Page 129: ...to sever network TCP IP Connections that are idle for more than a specified period of time between 1 and 3600 seconds You can also disable timeout checking Under most conditions you will want to leav...

Page 130: ...OkiLAN 6020e to the original factory default settings only the TCP IP protocol and output port information is restored and your TCP IP password and IP address are erased CAUTION Make sure that no pri...

Page 131: ...on the configuration sheet Restoring the OkiLAN 6020e to Factory Defaults In most cases the best way to restore the OkiLAN 6020e to factory defaults is via telnet However if you are unable to connect...

Page 132: ...e OkiLAN 6020e is on the same subnet as the computer running the ping The glean will not work if the OkiLAN 6020e has already defaulted to an IP address two minutes after power up The LED will turn so...

Page 133: ...b Most BOOTP servers support this option Check your local BOOTP documentation If this does not work restart the BOOTP server kill and restart the process Some BOOTP servers will write their internal b...

Page 134: ...otheOkiLAN6020e Ifusing10 100BASE T cabling connect the host to the OkiLAN 6020e through a hub not connected to any other host If the static route has been set up and can telnet to the OkiLAN 6020e bu...

Page 135: ...use the Special Options dialog under the File menu to change the Discovery UDP Port to a different port number Hardware Error Messages ST Cable not connected Self test has determined that the network...

Page 136: ...twork cable and print a configuration sheet If no configuration sheet is printed and the indicator has turned green check the printer and verify it is ready to print If you are using boot protocols RA...

Page 137: ...rinter is receiving data If nothing is actually printing check the printer settings For example if you are using a PostScript printer verify the OkiLAN 6020e is set to PostScript also Try pinging the...

Page 138: ...020e IP Address with BOOTP Assigning the OkiLAN 6020e IP Address with RARP Using the Windows NT v3 5 LPR Print Monitor Configuring HP UX v8 07 for Printing Configuring HP UX v9 xx for Printing Configu...

Page 139: ...up on a network a device that uses BOOTP will broadcast its network hardware address in a BOOT request packet A BOOTP server which may be a UNIX workstation will respond with an IP address The device...

Page 140: ...tween each byte The ip part of the entry is where the IP address is specified There are several other parameters that can be specified in a bootptab entry However the three parameters shown here are t...

Page 141: ...to another Perform a man ps at the UNIX prompt to consult a manual page on the ps command for a particular workstation If bootpd is not running on a workstation type man bootpd at the UNIX prompt to c...

Page 142: ...ge A RARP server which may be a UNIX workstation will respond with an IP address The device will then know its IP address and use this address to perform subsequent TCP IP transactions Note Once the O...

Page 143: ...ch entry maps a host name to an IP address An example entry is shown below 192 168 42 55 OKIPRINTER etc ethers The etc ethers file is where each entry maps a host name to a network hardware address An...

Page 144: ...using the ps command with the show all processes option Unfortunately the ps options differ from one UNIX workstation to another Perform a man ps at the UNIX prompt to consult a manual page on the ps...

Page 145: ...nd invoke the OkiLAN 6020e Configuration utility you would type telnet OKIPRINTER A host name is not required for the OkiLAN 6020e the IP Address may be used yourqueuename This is the name of the queu...

Page 146: ...this entry in etc inetd conf tells inetd to auto start the rlp daemon to service the pending print request This is helpful if the daemon was terminated for some reason For more information on inetd or...

Page 147: ...20e b Remote system name OKIPRINTER This is the name of the OkiLAN 6020e on the network The name must also be in the etc hosts file c Remote printer name yourqueuename This is the name of the queue on...

Page 148: ...ill be used to represent general devices or concepts lj4 The local queue name on the HP UX system to which print jobs will be directed The print jobs are destined for a printer attached to the OkiLAN...

Page 149: ...t see any output after executing this command If rlp is running that is if you see output after executing this command kill the process with the command kill 15 process_number 3 Make sure the followin...

Page 150: ...rs asking you to define a remote printer 4 Enter information into the following fields as described a Printer name lj4 The name of the printer as referenced by the local HP machine Print jobs sent to...

Page 151: ...llowing command lp d lj4 filename Configuring HP UX v10 xx for Printing with the OkiLAN 6020e This application note describes the configuration of the printing system on the HP UX ver 10 xx of the UNI...

Page 152: ...R and the IP address assigned to the OkiLAN 6020e are in the etc hosts file on the HP UX system 2 Make sure the rlp process is not running by typing at the UNIX prompt ps e grep rlp If rlp is not runn...

Page 153: ...e suggest you do this at the system console SAM uses a screen oriented interface that works best at the console 3 Select the following options from the SAM menu Printers and Plotters LP Spooler Printe...

Page 154: ...atus f Printer class optional g Make this the system default printer Leave box unchecked h Allow anyone to cancel requests Check if desired i Remote printer is on a BSD system Check this box Tells the...

Page 155: ...6020e and invoke the OkiLAN 6020e Configuration utility you would type telnet OKIPRINTER A host name is not required for the OkiLAN 6020e the IP address may be used yourqueuename This is the name of t...

Page 156: ...t installed mkdev rlp will respond with messages detailing files and directories that it is creating 4 The command mkdev rlp will ask if you wish to change the printer description file etc printcap Ch...

Page 157: ...0e Configuration utility you would type telnet OKIPRINTER A host name is not required for the OkiLAN 6020e the IP Address may be used yourqueuename This is the name of the queue on the OkiLAN 6020e an...

Page 158: ...ocal print queue b DESIGNATION HOST for remote jobs OKIPRINTER This is the name of the OkiLAN 6020e This host name must also be contained in the etc hosts file c Name of QUEUE on remote printer yourqu...

Page 159: ...epts lj4 The local queue name on the Solaris system to which print jobs that are destined for a printer attached to the OkiLAN 6020e will be directed OKIPRINTER The host name of the remote system whic...

Page 160: ...the Solaris system 2 Make sure the LPD daemon is running on the Solaris system Procedure To configure the Solaris machine so users can spool print jobs to the pcl print queue on the OkiLAN 6020e named...

Page 161: ...example to telnet to the OkiLAN 6020e and invoke the OkiLAN 6020e Configuration utility you would type telnet OKIPRINTER A host name is not required for the OkiLAN 6020e the IP Address may be used you...

Page 162: ...he system boots make sure that lines similar to the following exist in the etc rc file if f usr lib lpd then rm f dev printer var spool lpd lock usr lib lpd echo n printer fi Procedure To configure th...

Page 163: ...your OkiLAN 6020e and to the Internet With the OkiLAN 6020e there is no configuration required Enter the print server IPP URL as http xxx xxx xxx xxx 631 ipp portn where xxx xxx xxx xxx is the IP add...

Page 164: ...IV 82 Section 4 Appendix C Internet Printing Protocol IPP OKI OkiLAN 6020e User s Guide...

Page 165: ...LAN Manager Server Section V LAN Manager LAN Server...

Page 166: ...Configuration Sheet V 10 Chapter 3 Printing in the OS 2 Environment V 11 Overview V 11 OS 2 1 3 V 11 OS 2 2 X and OS 2 Warp V 11 DOS and WIN OS 2 V 12 Chapter 4 Additional Utility Features V 13 Overv...

Page 167: ...g environments OS 2 version 1 3 with LAN Manager version 2 X OS 2 version 1 3 through 2 X with LAN Server version 2 X and 3 X OS 2 Warp 3 0 with LAN Server version 4 X CSD Levels IBM provides maintena...

Page 168: ...ager this means you must enable the remote boot facility With LAN Server you must select the 802 2 protocol when you run the installation utility See your LAN Manager LAN Server documentation for more...

Page 169: ...o install the OkiLAN 6020e You must have physical access to an OS 2 file server to host the OKI software utilities Write down the serial number and the Ethernet address of your OkiLAN 6020e OS 2 and L...

Page 170: ...N 6020e Follow the directions in your OS 2 documentation to back up these files Installing the Utilities Software Two software utilities are provided with the OkiLAN 6020e INSTALL and OkiNet for OS 2...

Page 171: ...you will see a message indicating that the installation was successful If the install was not successful read through the comments in the Install Progress window for errors and recommended action 7 S...

Page 172: ...3 or P4 Use the arrow buttons to scroll through the available print servers on the network 5 Enter a local port name Highlight the entry field labeled Local Port Name and enter a name that will help y...

Page 173: ...inter as you would configure a directly attached printer Set the device field to the local port name you created in OkiNet for OS 2 Use the Print Manager to attach queues to the printer you just creat...

Page 174: ...Print Configuration Sheet 5 Click the Configure button Note In order for the configuration sheet to print correctly the OkiLAN 6020e must determine if the connected printer is a text PCL or PostScrip...

Page 175: ...he proper network privileges and protocols have been observed OS 2 1 3 To specify a queue as the default for your system do the following 1 Select Print Manager 2 Select SETUP 3 Select Application Def...

Page 176: ...and WIN OS 2 DOS and WIN OS 2 do not observe the OS 2 Presentation Manager default printer setting Both DOS and WIN OS 2 applications typically use LPT1 as the default printer To use the newly define...

Page 177: ...n OS 2 printer queue 2 Login to the server with administrator privileges and run OkiNet for OS 2 3 Click OK 4 From the Configure menu select Delete Local Port 5 From the Delete Local Port screen use t...

Page 178: ...m the list at right and then click the Configure button 3 Click OK when you have selected the appropriate settings The configuration settings will be stored in the OkiLAN 6020e and will be retained ev...

Page 179: ...not print successfully Printing a Configuration Sheet To print a configuration sheet select an OkiLAN 6020e from the print server list on the left Then select Print Configuration Sheet from the list...

Page 180: ...ration select Help from the main menu then select General Help To access help information about a specific topic select Help from the main menu then select Help Index See your OS 2 manual form informa...

Page 181: ...If so you must re configure your printer for standard ASCII text mode so that the configuration sheet can be printed See you printer manuals for more information Unable to Print If the OkiLAN 6020e pa...

Page 182: ......

Page 183: ...EtherTalk Section VI EtherTalk Support for Apple MacIntosh...

Page 184: ...electing a Zone VI 5 Print Configuration VI 6 Status VI 6 Advanced Configuration Options VI 6 Appendix A Troubleshooting VI 8 Before You Call VI 8 OkiLAN 6020e Does Not Appear in the Macintosh Chooser...

Page 185: ...herTalk network Your printer must have a bidirectional parallel port IEEE 1284 standard Ethertalk is only available on the parallel port Before You Start 1 Install the OkiLAN 6020e hardware and connec...

Page 186: ...Turn on the OkiLAN 6020e The status LED should turn solid green 3 Copy the files from the diskette labeled OKI EtherTalk Utilities to a utilities folder on the Macintosh hard drive 4 Run the OkiLAN 6...

Page 187: ...ter you wish to rename 2 Select Name from the Configure pull down menu 3 Enter a name for the OkiLAN 6020e If you choose a name that is already being used the OkiLAN 6020e will append a number to the...

Page 188: ...folloiwng descriptions carefully before utilizing these options Set Type The Set Type option is accessed by selecting Type from the Configure pull down menu This option allows you to configure the App...

Page 189: ...to disable all ports but this is not recommended The EtherTalk protocol will still be active on the network To disable the EtherTalk protocol use a utility from one of the other protocols Reset Board...

Page 190: ...LAN 6020e configuration OkiLAN 6020e hardware Cabling and or connectors Macintosh System version LaserWriter driver version Application software configuration OkiLAN 6020e Does Not Appear in the Macin...

Page 191: ...printer s parallel port is a bidirectional port and is enabled Print an OkiLAN 6020e configuration sheet to verify language switch settings Verify the setting is NOT PCL Verify the printer s language...

Page 192: ...send a print job Verify the printer is on line and ready Verify the OkiLAN 6020e is configured correctly If you suspect any of the cables are bad swap them with cables you know are working Network Er...

Page 193: ...arching and try again Message Device returned invalid local zone list Recommended Action Verify proper router operation Message Incompatible version of OkiLAN 6020e utility Recommended Action Call 1 8...

Page 194: ...to communicate with the router and to locate the zones Confirm proper router operation Message The change could not be verified Recommended Action The change will take place when the OkiLAN 6020e is i...

Page 195: ...nes If your AppleTalk network is linked to other networks zones will appear in the Chooser Zones are a grouping of different networks They can be grouped by physical location For example Zone 1 may co...

Page 196: ...Directory Print Window or Print Desktop from the File pull down menu If your printer prints a directory you have connected your printer to your network correctly Appendix C Capturing With a Spooler O...

Page 197: ...utility to a Change Type 1 to LaserWriter b Change Type 2 to LaserShared 2 Release the OkiLAN 6020e from the print spooler application 3 Use the OkiLAN 6020e utility to remove Type 2 The two device ty...

Page 198: ...VI 16 Section 6 Appendix C Capturing with a Spooler OKI OkiLAN 6020e User s Guide...

Page 199: ...Windows Printing Section VII Windows Printing...

Page 200: ...rview VII 3 OkiLAN 6020e Connect for IP VII 3 OkiLAN 6020e Connect for DLC VII 6 Using the Windows NT 4 0 LPR Print Monitor VII 7 Chapter 2 OkiLAN 6020e Set Up for Windows 95 98 VII 10 Overview VII 10...

Page 201: ...inting from your computer to a printer attached to an OKI TCP IP enabled print server OkiLAN 6020e Connect has advantages over other TCP IP printing options It allows you to print to print servers tha...

Page 202: ...below 1 Install the OkiLAN 6020e Connect for TCP IP files see Section I 2 When installation is complete click on Start Settings and then Printers 3 Select the Windows printer from which you would like...

Page 203: ...ct the port name and click Add If the port you wish to use is not listed click the Locate non local device button and enter the Static IP Address used for the print server Click the Add button Note Th...

Page 204: ...e print server and not routed through the network server resulting in a reduction of network traffic OkiLAN 6020e Connect for DLC can be used to configure the print server obtain status from the print...

Page 205: ...efault Windows NT installation therefore it will need to be installed In order to set up an LPR printer in Windows NT 4 0 the system must have an IP address the print server must have an IP address an...

Page 206: ...e system Assign Print Server IP Address 1 Using OkiNet for IP assign the print server an IP address for example 10 10 10 2 Note For more information on using OkiLAN 6020e TCP IP see OkiNet for TCP IP...

Page 207: ...of printer or print queue on that server field enter the print server output port being used For example for port 1 enter P1 for port 2 enter P2 etc Click OK 7 Click OK 8 Verify the port just added i...

Page 208: ...r to a printer attached to an OKI TCP IP enabled print server With OkiLAN 6020e Connect you can even print to print servers using Dynamic IP addresses DHCP Print jobs printed through OkiLAN 6020e Conn...

Page 209: ...u will enter into the Add OkiLAN 6020e Connect Port screen where there will be a list of all OkiLAN 6020e print servers available on the local subnet 7 If the port you wish to add is listed in the Por...

Page 210: ...erless environments with the DLC LLC protocol Print jobs printed through OkiLAN 6020e Connect are sent directly to the OkiLAN 6020e print server and not routed through the network server resulting in...

Page 211: ...be a list of all OkiLAN 6020e print servers available on the local subnet 7 Select the OkiLAN 6020e print server port name and click the Add button 8 Click OK You will now be able to use OkiLAN 6020e...

Page 212: ...t Number Select the port number you wish to configure Configuration Page Language Select the appropriate printer language for printing and configuration pages on your printer Enabling Disabling To ena...

Page 213: ...OkiView 32 Section VIII OkiView 32...

Page 214: ...This Section Chapter 1 Introduction VIII 3 OkiView 32 Installation Requirements VIII 3 Chapter 2 OkiView 32 Printer Panel VIII 4 OkiView 32 Printer Properties Menu VIII 4 Changing the Printer s Name...

Page 215: ...evices from Windows 95 98 NT and 2000 workstations on the network This section gives a summary of OkiView 32 s features For more details see the OkiView on line Help Please note that not all OkiView 3...

Page 216: ...s and configuration Printer name and status information is detailed to the right of the printer icon OkiView 32 Printer Properties Menu The Printer Properties menu allows you to get detailed status in...

Page 217: ...otocols TCP IP NetWare AppleTalk NetBEUI Lan Manager Banyan VINES Frame Types SNMP Traps Novell Configuration Note This screen is only available when Novell s Client for Windows 95 98 NT or 2000 is in...

Page 218: ...View 32 Discovery Preferences This screen allows the user to customize these settings Network Protocols sets which protocol TCP IP or NetWare is used to discover a network printer TCP IP Subnets allow...

Page 219: ...Regulatory Information Section IX Regulatory Information...

Page 220: ...ding interference that may cause undesired operation There is no guaranteed that interference will not occur in a particular installation If you suspect that this equipment is interfering with radio T...

Page 221: ...12 IV 57 to IV 59 troubleshooting IV 50 IV 51 BOOTPServer starting in OkiNet for TCP IP IV 41 BSD Style Print Queue configuring in TCP IP IV 17 to IV 18 C Choosing a TCP IP IP address IV 7 CLC 802 2...

Page 222: ...lts VII 7 running VII 4 selecting a zone VII 5 set type option VII 6 status option VII 6 selecting your printer VII 13 toVII 14 F FCC Statement 2 Federal Communications Commission Statement 2 FTP Prin...

Page 223: ...AN 6020e Utility EtherTalk advanced configuration options VII 6 enable port option VII 7 error messages VII 11 to VII 12 finding the OkiLAN 6020e VII 4 renaming the OkiLAN 6020e printer VII 5 reset bo...

Page 224: ...Options in NetWare III 11 to III 13 in TCP IP IV 28 to IV 30 P Port Configuration in NetWare III 10 Print Queue Configuring BSD Style IV 17 to IV 18 Print Server Class Adding or Removing in OkiNet f...

Page 225: ...twork printing configur ing for IV 15 OkiLAN 6020e connect for TCP IP VIII 4 toVIII 6 Telnet Session configuring port informa tion IV 46 to IV 47 identifying default gateway IPaddress IV 46 running IV...

Page 226: ...n configuration II 12 to II 14 connecting to the OkiLAN 6020e II 10 to II 11 OkiLAN 6020e server discovery II 16 reset II 16 status information II 15 support menu II 15 Web Configuration for TCP IP IV...

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