Warranty
PC-500 user’s manual
Returning a product for repair
Upon determining that repair services are required, the customer must:
1. Obtain an RMA (Return Material Authorization) number from the
Customer Service Department, 303-430–1500.
2. If the request is for an out of warranty repair, a purchase order number
or other acceptable information must be supplied by the customer.
3. Include a list of problems encountered along with your name, address,
telephone, and RMA number.
4. Carefully package the product in an antistatic bag. (Failure to package
in antistatic material will VOID all warranties.) Then package in a safe
container for shipping.
5. Write RMA number on the outside of the box.
6. For products under warranty, the customer pays for shipping to Octa-
gon. Octagon pays for shipping back to customer.
7. Other conditions and limitations may apply to international shipments.
Note
PRODUCTS RETURNED TO OCTAGON FREIGHT COLLECT OR
WITHOUT AN RMA NUMBER CANNOT BE ACCEPTED AND WILL
BE RETURNED FREIGHT COLLECT.
Returns
There will be a 15% restocking charge on returned product that is
unopened and unused, if Octagon accepts such a return. Returns will
not be accepted 30 days after purchase. Opened and/or used products,
non-standard products, software and printed materials are not return-
able without prior written agreement.
Governing law
This agreement is made in, governed by and shall be construed in
accordance with the laws of the State of Colorado.
The information in this manual is provided for reference only. Octagon
does not assume any liability arising out of the application or use of the
information or products described in this manual. This manual may
contain or reference information and products protected by copyrights or
patents. No license is conveyed under the rights of Octagon or others.
Summary of Contents for PC-500
Page 7: ...Notice to user PC 500 user s manual ...
Page 17: ...xii Contents PC 500 user s manual ...
Page 23: ...About this manual PC 500 user s manual ...
Page 25: ...Overview of Section 1 PC 500 user s manual ...
Page 35: ...2 2 Quick start PC 500 user s manual Figure 2 1 PC 500componentdiagram ...
Page 36: ...2 3 PC 500 user s manual Quick start Figure 2 2 PC 500center to centerholedimensions ...
Page 53: ...3 10 SETUP programs PC 500 user s manual ...
Page 57: ...4 4 Save and run programs PC 500 user s manual ...
Page 59: ...Overview of Section 2 PC 500 user s manual ...
Page 71: ...5 12 Serial ports PC 500 user s manual ...
Page 75: ...6 4 LPT1 parallel port PC 500 user s manual ...
Page 81: ...7 6 Console devices PC 500 user s manual ...
Page 89: ...10 2 IRQ routing and opto IRQs PC 500 user s manual Figure 10 1 Interruptroutingmatrix ...
Page 103: ...11 12 EZ I O PC 500 user s manual ...
Page 117: ...14 2 PC 104 expansion PC 500 user s manual ...
Page 119: ...15 2 SCSI PC 500 user s manual ...
Page 121: ...16 2 Ethernet PC 500 user s manual ...
Page 123: ...Overview of Section 3 PC 500 user s manual ...
Page 127: ...17 4 Watchdog timer and hardware reset PC 500 user s manual ...
Page 143: ...19 8 Transferring files remote disks PC 500 user s manual ...
Page 173: ...22 22 CPU power management PC 500 user s manual ...
Page 177: ...23 4 Troubleshooting PC 500 user s manual ...
Page 179: ...Overview of Section 4 PC 500 user s manual ...
Page 225: ...B 28 Software utilities PC 500 user s manual ...