Oce WP28 Operation Manual Download Page 162

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Correcting a Paper Jam

4-14

Jam at the Paper Cassette or Inside the Printer

Paper is jammed at the paper cassette or inside the printer. Remove the

jammed paper using the procedure given below.
While the display alternates between the paper jam message and

HELP

START

, press the

key. An online help message appears.

Pull out the paper cassette and remove the jammed paper.

Push the paper cassette back in. While pulling the paper transfer

unit release lever (green colored), pull out the paper transfer unit.

Paper jam
Cassette 1

-- HELP START --
Press

key

Open
cassette 1 and

pull out paper
transfer unit

then remove
the paper jam.

Examples of online help

messages

Paper Transfer Unit

Paper Transfer Unit Release Lever

(green colored)

Summary of Contents for WP28

Page 1: ...1 1 1 Oc WP28 Operation Guide Education Services Oc Operation Guide English version...

Page 2: ...al from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation KPDL and KIR Kyocera Image Refinement are trademarks of Kyocera Corporation Diablo630i...

Page 3: ...implied warranties of merchantability and fitness for a particular purpose Some jurisdictions do not allow the exclusion of implied warranties so the above exclusion may not apply to you 3 Limitation...

Page 4: ...disassemble decrypt reverse engineer or decompile the Software 7 Agfa Japan warrants that for ninety 90 days after delivery the Software will perform in accordance with Agfa Japan published specificat...

Page 5: ...Map 1 12 Status Page 1 14 Service Status Page 1 18 Network Card Interface Status Page 1 19 Font Lists 1 21 Received Data Dumping 1 23 Paper Handling 1 24 Setting the Paper Size 1 24 Setting the Paper...

Page 6: ...MPS 1 56 Quick Copy 1 57 Proof and Hold 1 59 Printing a Private Job 1 61 Printing a Stored Job 1 63 Printing a Code Job 1 65 Printing a List of Code Jobs 1 67 Retrieving Jobs from Virtual Mailbox VMB...

Page 7: ...ing 1 105 Duplex Printing Error Detection Setting 1 107 Chapter 2 Paper Selection 2 1 General Guidelines 2 2 Paper Availability 2 2 Paper Specifications 2 2 Selecting the Right Paper 2 3 Special Paper...

Page 8: ...List of Fonts 5 2 PCL Scalable and Bitmap Fonts 5 2 KPDL Fonts 1 5 5 KPDL Fonts 2 5 6 Appendix A Options A 1 Available Options A 2 Expanding the Printer Memory A 3 Installing Option Units A 9 PF 60 Pa...

Page 9: ...232C Interface B 6 RS 232C Protocol B 7 PRESCRIBE FRPO D0 Command B 9 RS 232C Cable Connection B 10 Obtain a Suitable RS 232C Cable B 10 Connecting the Printer to the Computer B 10 Appendix C Specific...

Page 10: ...desirable features It was designed to make a contribution to a cleaner environment as well as to represent the latest generation of page printer technology This section contains the following subsect...

Page 11: ...Fast 1200 mode the printout is close to typeset quality Also with Kyocera Image Refinement KIR technology high quality printing can be achieved even at 300 dpi and 600 dpi Large paper capacity Approxi...

Page 12: ...Quick Copy etc allowing you to quickly print additional copies of a document from the printer at any time without needing to re spool the document or start up the computer system Printer control langu...

Page 13: ...ption fonts macros forms etc Data in the CompactFlash card can be selectively read from the printer s operator panel SNMP compliance The printer complies with Simple Network Management Protocol SNMP T...

Page 14: ...e printer driver software Operation Guide this manual Guides you through topics concerning the operations and maintenance of the printer KX Printer Drivers Operation Guide Describes how to install and...

Page 15: ...chapter explains how to handle printer problems that may occur such as paper jams Chapter 5 Fonts This chapter explains about fonts and lists the printer s internal fonts Appendix A Options This appen...

Page 16: ...potentially hazardous to the human body or devices Indicates situations that are potentially extremely hazardous to the human body or devices Indicates operations that can be performed or are effecti...

Page 17: ...1 Using the Operator Panel 1 This chapter explains the following topics Understanding the Operator Panel Printing Test Pages Paper Handling Pagination e MPS Interface Operating the Storage Device Con...

Page 18: ...d on for the first time after the toner container is installed Adding toner also appears Ready The printer is ready to print Processing The printer is receiving data generating graphics reading a Comp...

Page 19: ...he paper sizes While the printer is processing data the SIZE indicator indicates the paper size selected by the application software INTERFACE Note SIZE Message Display Paper Size Message Display Pape...

Page 20: ...K Cardstock BOND Bond THICK Thick RECYCLED Recycled HIGH QUAL High quality VELLUM Vellum CUSTOM 1 to 8 Custom 1 to 8 ROUGH Rough Table 1 3 Indicator Description Flashing Indicates when an error occurs...

Page 21: ...els a setting procedure Used to stop the sounding of the alarm buzzer an error occurs When pressed during mode selection terminates the setting and the printer returns to the Ready condition Used to s...

Page 22: ...ware or from the printer driver which take priority over operator panel settings The following is the hierarchy diagram of the menu selection system of the printer The vertical transition is made with...

Page 23: ...e Off NetWare Frame Auto DHCP OFF IP Address Subnet Mask Gateway Emulation Line Printer On On Emulation PCL 6 Print KPDL errs Off Emulation KPDL Emulation KPDL AUTO Print KPDL errs Off Emulation DIABL...

Page 24: ...ndscape Regular Font Courier Dark Dark Letter Gothic Regular Size 012 00 Pitch 10 00 cpi List of Internal Fonts Page Set Copies 001 Orientation Portrait Page Protect Auto LF Action LF only Ignore CR C...

Page 25: ...lete Data List of Partitions RAM Disk Mode On RAM Disk Mode Off RAM Disk Size Read Data Write Data Delete Data List of Partitions Read Fonts Read Data Write Data Delete Data Format List of Partitions...

Page 26: ...pe Envelope inch Unit mm X Dimension Y Dimension Cassette Type Plain Duplex Mode None Override A4 LT On Override A4 LT Off Paper weight Normal 2 Reset Type Adjust Feed Select Cassette Sorter Mode Sort...

Page 27: ...Timer 015 min Print HEX DUMP Printer Reset Permanent Resource Prot Off Off Buzzer On Service Mode Off Auto Continue Mode On Auto Continue Timer 030sec Off Sleep Mode On MSG Language English Since this...

Page 28: ...r most basic printer configurations You may be required to produce a status page when requesting service to the printer Menu Map The printer prints a full list of menu selection system Note that menus...

Page 29: ...Printing Test Pages 1 13 MENU MAP FS 1920 Page Printer Sample MENU MAP...

Page 30: ...find the information you need on the status page 1 Press the MENU key 2 Press the or key repeatedly until Print Status Page appears 3 Press the ENTER key A question mark appears 4 Press the ENTER key...

Page 31: ...pages Items and values on the status page may vary depending on the printer s firmware version KIR Test pattern ON Memory Installed Options Network Status Emulation Toner Gauge 0 100 Interfaces Hardwa...

Page 32: ...r 6 Network Status This shows the IP address Subnet Mask address and Default Gateway address for the network interface card installed in the printer 7 Emulation This shows all available emulations of...

Page 33: ...nformation shows the default font and the default emulation for all interfaces installed in the printer 11 KIR Test Pattern KIR is the Kyocera Mita s original smoothing function This test pattern show...

Page 34: ...atus page that may be helpful to you the procedure for printing it out is given below 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Press the or key repeate...

Page 35: ...printer status page is printed Printing out a network interface card status page may not be possible with some network interface cards For details see the manual for the network interface card 1 Press...

Page 36: ...it as follows Press the ENTER key A blinking question mark appears 8 Select On using the or key 9 Press the ENTER key again 10 Press the MENU key The message display returns to Ready Opt StatusPage O...

Page 37: ...rnal is displayed To print a list of option fonts press the ENTER key Press the or key repeatedly until the message display indicates Option and press the ENTER key 6 Press the or key repeatedly until...

Page 38: ...Lists Internal Scalable and Bitmapped Fonts List Font Name Scalable Bitmap Password Selection FSET Font ID PRESCRIBE Internal Scalable and Bitmapped Fonts List Font Name Scalable Bitmap Password Sele...

Page 39: ...pears 6 Press the ENTER key again Processing appears for a second and then Waiting appears 7 Send data to be dumped to the printer The message Processing will be displayed during receiving the data On...

Page 40: ...ard sizes A5 A4 B5 Letter and Legal for U S A only size for the paper cassette use the following procedure to set the paper size dial of the paper cassette If you use a non standard size see Custom Pa...

Page 41: ...tment of the paper guides and paper stopper inside the paper cassette see the Installation Guide supplied with the printer Setting Paper Size Dial Use the following procedure to set the paper size dia...

Page 42: ...g question mark appears 6 Press the or key to display the desired paper size The message display toggles through the following paper sizes Custom Oficio II Folio 16K C5 A5 B5 ISO B5 A4 Executive Lette...

Page 43: ...t is displayed the default setting is mm 3 Press the ENTER key A blinking question mark appears 4 Select mm or inch using the or key 5 Press the ENTER key Set the dimensions of paper as described in t...

Page 44: ...can be set between 210 and 356 mm 8 27 to 14 02 inches 6 Display the paper length press the ENTER key 7 Press the MENU key The message display returns to Ready To print using the custom size set above...

Page 45: ...The display changes as shown below A4 Executive Letter Legal Custom Oficio II Statement Folio Youkei 2 Youkei 4 16K Hagaki OufukuHagaki Monarch Business Comm 9 Comm 6 3 4 DL C5 A6 B6 A5 B5 ISO B5 7 W...

Page 46: ...ls about the paper types that can be fed from the paper cassette see Chapter 2 1 Press the MENU key 2 Press the or key repeatedly until Paper Handling appears 3 Press the key 4 Press the or key repeat...

Page 47: ...does not appears when the option envelope feeder is installed on the printer For more details about the paper types that can be fed from the MP tray see Chapter 2 1 Press the MENU key 2 Press the or k...

Page 48: ...set a user defined paper type for the printer Eight custom user settings may be registered After having been set any of these may be called up when setting the paper type for a paper source The paper...

Page 49: ...sparency Preprinted Labels Bond Recycled Vellum Rough Letterhead Color Prepunched Envelope Cardstock Thick High quality 7 When the paper type to be customized is displayed press the ENTER key 8 Press...

Page 50: ...desired paper thickness The display changes as shown below For details of the default setting for each paper type see Paper Type on page 2 12 Light Normal 1 Normal 2 Normal 3 Heavy l Heavy 2 Heavy 3...

Page 51: ...splay the custom paper type see Creating Custom Paper Type on page 1 32 and press the key 2 Press the or key repeatedly until Duplex path appears 3 Press the ENTER key A blinking question mark appears...

Page 52: ...s the or key repeatedly until Paper handling appears 3 Press the key 4 Press the or key repeatedly until Reset Type Adjust appears 5 Press the ENTER key A question mark appears 6 Press the ENTER key A...

Page 53: ...4 size 0 11 mm thickness paper will be fed from the paper source originally selected This mode is convenient to feed paper of special size or type without reloading the current paper source However th...

Page 54: ...the paper cassette and MP tray of the printer If option paper feeders are installed they can also be selected using the manner described below 1 Press the MENU key 2 Press the or key repeatedly until...

Page 55: ...key 4 Press the or key repeatedly until Stack Select appears 5 Press the ENTER key A blinking question mark appears 6 Press the or key to display the desired destination The output tray changes as sh...

Page 56: ...s displayed When this is set to On printing is performed even if the actual paper size differs from the paper size formatting the jobs 1 Press the MENU key 2 Press the or key repeatedly until Paper Ha...

Page 57: ...Changing the Emulation To change the emulation mode proceed as follows 1 Press the MENU key 2 Press the or key repeatedly until Emulation appears One of the emulation modes shown below appears indica...

Page 58: ...is PCL 6 1 Press the MENU key 2 Press the or key repeatedly until Emulation appears 3 Press the ENTER key A blinking question mark appears 4 Press the or key repeatedly until the message display indi...

Page 59: ...ot print KPDL errors 1 Press the MENU key 2 Press the or key repeatedly until Emulation appears 3 Press the ENTER key A blinking question mark appears 4 Select KPDL or KPDL AUTO using the or key 5 Pre...

Page 60: ...Letter Gothic Default font 1 Press the MENU key 2 Press the or key repeatedly until Font appears 3 Press the key 4 Press the or key repeatedly until Font Select appears 5 To select an internal font ch...

Page 61: ...ey repeatedly until the desired font number appears For font numbers of the internal fonts see List of Fonts on page 5 2 9 When the desired font is displayed press the ENTER key 10 Press the MENU key...

Page 62: ...s 5 Check that Internal is displayed and press the key 6 Press the or key repeatedly until Size appears 7 Press the ENTER key A blinking cursor _ appears 8 Press the or key to increase or decrease the...

Page 63: ...until Font appears 3 Press the key 4 Press the or key repeatedly until Font Select appears 5 Check that Internal is displayed and press the key 6 Press the or key repeatedly until Courier appears 7 P...

Page 64: ...ress the key 6 Press the or key repeatedly until Pitch appears 7 Press the ENTER key A blinking cursor _ appears 8 Press the or key to increase or decrease the value of the figure where the cursor is...

Page 65: ...the MENU key 2 Press the or key repeatedly until Font appears 3 Press the key Press the or key until Code Set appears 4 Press the ENTER key A blinking question mark appears 5 Press the or key until t...

Page 66: ...3 Press the key 4 Press the or key repeatedly until Copies appears 5 Press the ENTER key A blinking cursor _ appears 6 Press the or key to increase or decrease the value of the figure where the cursor...

Page 67: ...key repeatedly until Page Set appears 3 Press the key 4 Press the or key repeatedly until Orientation appears 5 Press the ENTER key A blinking question mark appears 6 Select Portrait or Landscape usin...

Page 68: ...ote KIR Test pattern ON Memory Installed Options Network Status Emulation Toner Gauge 0 100 Interfaces Hardware Information Page Information Error Log STATUS PAGE FS 1920 Page Printer Firmware Version...

Page 69: ...appears 3 Press the key 4 Press the or key repeatedly until KIR Mode appears 5 Press the ENTER key A blinking question mark appears 6 Select On or Off using the or key 7 Press the ENTER key 8 Press t...

Page 70: ...is On when the printing image becomes lighter yet very readable 1 Press the MENU key 2 Press the or key repeatedly until Print Quality appears 3 Press the key 4 Press the or key repeatedly until EcoPr...

Page 71: ...1 Press the MENU key 2 Press the or key repeatedly until Print Quality appears 3 Press the key 4 Press the or key repeatedly until Resolution appears 5 Press the ENTER key A blinking question mark app...

Page 72: ...of and Hold Private Print Stored Job Primary function To later print additional copies Toproofthefirst copy before printing multiple copies Toholdthedocument in printer to prevent unauthorized access...

Page 73: ...red job for printing see Retrieving Jobs from Virtual Mailbox VMB on page 1 68 The virtual mailbox can be used in PCL 6 emulation only Quick Copy This mode enables you to print the requested number of...

Page 74: ...7 Press the ENTER key The job name entered in the printer driver Report in this example appear with a blinking question mark before the letters 8 Press the or key to scroll to the desired job title 9...

Page 75: ...s this mode first prints one copy so that you can proof it before continuing to print the remaining copies Since you can proof the printouts before printing the remaining copies wastage of paper can b...

Page 76: ...the ENTER key The job name entered in the printer driver Report in this example appear with a blinking question mark before the letters 8 Press the or key to scroll to the desired job title 9 Press th...

Page 77: ...eleasing a Private Job To print a private job through the operator panel 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until Priv...

Page 78: ...count press the key 11 Press the ENTER key to finalize the copy count The printer prints the specified number of copies for the job Deleting a Private Job To delete a stored private job proceed as fol...

Page 79: ...e MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until Private Stored appears The name entered in the printer driver Harold in this example al...

Page 80: ...the key to decrease the key 11 Press the ENTER key to finalize the copy count The printer prints the specified number of copies for the job Deleting a Stored Job To delete a stored job proceed as fol...

Page 81: ...or the software Job Manager will start 3 Click the Add printer icon below Select the Local or Network port If you use the local parallel port to connect to the printer make sure that the printer drive...

Page 82: ...on the drop down list that appears It is possible to select more than one job at a time by right clicking a job one by one while pressing the Shift key on the computer keyboard The job remains intact...

Page 83: ...printed using the operator panel 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until List of Code JOB appears 5 Press the ENTER k...

Page 84: ...the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until Print VMB Data appears The virtual mailbox number will also appear 5 Press the ENTER...

Page 85: ...the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until List of VMB appears 5 Press the ENTER key A question mark appears 6 Press the ENTER...

Page 86: ...may only be able to accommodate print jobs of a smaller amount of print jobs than specified Changing the Maximum Number of Quick Copy Proof and Hold Jobs This changes maximum number of Quick Copy Proo...

Page 87: ...ce that holds temporary code jobs You can change the maximum space from 0 to 9999 megabytes The actual maximum size depends on the size of free hard disk space however The default size is 50 MB 1 Pres...

Page 88: ...0 to 9999 megabytes The actual maximum size depends on the size of free Microdrive space however The default size is 50 MB 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Pres...

Page 89: ...MB 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until e MPS Configuration appears 5 Press the key 6 Press the or key repeatedly...

Page 90: ...ed mode Normally this interface is used under the default setting AUTO For details see Appendix B After setting the interface be sure to reset the printer or turn the power off at least once The new s...

Page 91: ...details see Appendix C 1 Press the MENU key 2 Press the or key until Interface appears One of the interface names shown below appears indicating the current interface Parallel default USB Serial when...

Page 92: ...face appears One of the interface names shown below appears indicating the current interface Parallel default USB Serial when a serial interface board kit is installed Option when a network interface...

Page 93: ...600 default 19200 38400 57600 and 115200 Some computers may not be compatible with a baud rate of 115200 bps If you set the baud rate to 115200 and communication problems occur lower the baud rate 9 D...

Page 94: ...ivate or deactivate DHCP Enter IP address subnet mask address and default gateway address To confirm or change network card parameters proceed as follows 1 Press the MENU key 2 Press the or key repeat...

Page 95: ...CP IP On EtherTalk Off Opt StatusPage On Set this item to On when you connect to a network using NetWare In submenu frame mode can be selected from Auto Ethernet 802 2 802 3 and 802 3 SNAP Set this it...

Page 96: ...select On or Off using the or key For IP Address Subnet Mask and Gateway addresses press the or key to change the number 000 to 255 where the cursor is blinking You can use the and key to move the cur...

Page 97: ...job can then be used to print multiple copies of the job reducing the total amount of period required to print the whole job It acts similar to the option Microdrive except that the data is effective...

Page 98: ...sk size using the or key It is not possible to make a setting that exceeds total printer memory The default value for the RAM disk is the total printer memory minus 9 MB This parameter may be set anyw...

Page 99: ...Hard Disk or RAM Disk Mode appears 3 Press the key 4 Press the or key repeatedly until Read Data appears The data name also appears 5 Press the ENTER key A blinking question mark appears before the da...

Page 100: ...the Microdrive or the RAM disk using the operator panel when the first time you installed a new Microdrive or the RAM disk About formatting a new Microdrive After writing is complete you can print a...

Page 101: ...splay changes to Waiting 8 Check that the message display has changed to Waiting then press the GO key This writes the file to the memory card and instructs the printer to automatically print out a Co...

Page 102: ...page 1 89 Printing a List of Data Names Deleting Data You can use the printer s operator panel to delete data from a CompactFlash card the Microdrive or the RAM disk 1 Press the MENU key 2 Press the...

Page 103: ...ceed as follows 1 Press the MENU key 2 Press the or key repeatedly until Memory Card appears 3 Press the key 4 Press the or key repeatedly until Read Fonts appears 5 Press the ENTER key A question mar...

Page 104: ...the operator panel when the first time you installed a new Microdrive About formatting a new Microdrive To format a CompactFlash card or the Microdrive use the following procedure 1 Press the MENU key...

Page 105: ...is printed the message display returns to Ready Printing a List of Data Names The printer prints a list of all data names referred to as partitions stored in the storage device for reference Printing...

Page 106: ...es Used Space The total space used for data stored in the storage device in bytes Free Space The space remaining in the storage device for storing more data including the memory space required by the...

Page 107: ...larm Buzzer Setting Auto Continue Setting Duplex Printing Error Detection Setting Page Protect Mode The Page Protect Menu does not normally appear however Page Protect will be forcibly set to On if a...

Page 108: ...code character code 0AH 1 Press the MENU key 2 Press the or key repeatedly until Page set appears 3 Press the key 4 Press the or key repeatedly until LF Action appears 5 Press the ENTER key A blinking...

Page 109: ...Page set appears 3 Press the key 4 Press the or key repeatedly until CR Action appears 5 Press the ENTER key A blinking question mark appears 6 Press the or key repeatedly until desired carriage retur...

Page 110: ...pitch This setting is effective in only PCL 6 emulation 1 Press the MENU key 2 Press the or key repeatedly until Page set appears 3 Press the key 4 Press the or key repeatedly until Wide A4 appears 5...

Page 111: ...atedly until Print Quality appears 3 Press the key 4 Press the or key repeatedly until Print Density appears 5 Press the ENTER key A blinking question mark appears 6 Select the print density from five...

Page 112: ...ner is replaced reset the toner counter as follows so that an accurate toner gauge measurement is indicated on the status page Note that if this operation is performed when the toner container is not...

Page 113: ...cedure given below You can optionally download messages in order language Contact your Kyocera Mita dealer for information 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Pre...

Page 114: ...ions in the following order The key cycles in the reverse order 7 Press the ENTER key 8 Press the MENU key The message display returns to Ready MSG Language English Langue Francais Anzeigesprache Deut...

Page 115: ...the or key repeatedly until Form Feed Time appears The default setting is 30 seconds 5 Press the ENTER key A blinking cursor appears 6 Press the or key to increase or decrease the value of the figure...

Page 116: ...appears 3 Press the key 4 Press the or key repeatedly until Sleep Timer appears The default setting is 015 min 5 Press the ENTER key A blinking cursor _ appears 6 Press the or key to increase or decr...

Page 117: ...atedly until Others appears 3 Press the key 4 Press the or key repeatedly until Sleep Timer appears 5 Press the key and display Sleep Mode 6 Press the ENTER key A blinking question mark appears 7 Sele...

Page 118: ...y commands to their default values 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Press the or key repeatedly until Printer Reset appears 5 Press the ENTER k...

Page 119: ...y recommended for using the resource protection option is affected by several factors See Appendix A 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Press the...

Page 120: ...om the user The audio alarm is set to On when leaving the factory If the alarm is set to Off it is made not to sound 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the...

Page 121: ...GO Duplex disabled Press GO If one of the above errors is caused by someone on a network where the printer is being shared for example data sent from another person will be printed after a preset amou...

Page 122: ...the ENTER key A blinking cursor appears 7 Press the or key to increase or decrease the value of the figure where the cursor is blinking and set the desired time The time must be set between 000 and 4...

Page 123: ...onto one side of the paper only when this message is displayed press the GO key The default setting is Off 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Pr...

Page 124: ...2 1 Chapter 2 Paper Selection 2 This chapter explains the following topics General Guidelines Special Paper Paper Type...

Page 125: ...s the ease with which they pass through the printer This is affected by the smoothness size and moisture content of the paper and the way in which the paper is cut The higher the grade of paper you us...

Page 126: ...er are as follows Condition of the Paper Avoid using paper that is bent at the edges curled dirty torn embossed or contaminated with lint clay or paper shreds Use of paper in these conditions can lead...

Page 127: ...ear of the printer Uneven paper weight can cause multiple feeds print defects poor toner fusing blurring and other print quality problems The proper weight is 60 to 105 g m for the paper cassette and...

Page 128: ...e paper varies with the relative humidity in the room When the relative humidity is high and the paper absorbs moisture the paper edges expand becoming wavy in appearance When the relative humidity is...

Page 129: ...iven on the paper package If the paper is considerably curled in one direction e g when the paper was used to print on one side try to roll the paper in the opposite direction to counteract the curl P...

Page 130: ...isture etc given off in printing on special paper causes harm to the machine or operator Before purchasing any type of special paper test a sample on the printer and check that print quality is satisf...

Page 131: ...ure sensitive adhesives The carrier sheet also called the linear or backing sheet holds the labels until use Due to the complexity of its composition adhesive backed label paper is particularly likely...

Page 132: ...an a single sheet of paper For this reason it may not be possible to obtain consistent print quality over the entire envelope surface Many envelopes have a diagonal grain orientation See Paper Grain o...

Page 133: ...loading them in the MP tray Some types of paper have rough edges on the back those are created when the paper is cut In this case put the paper on a flat place and rub the edges once or twice with for...

Page 134: ...ve a bond paper base The preprinted ink must be able to withstand the heat of fusing during the printing process and must not be affected by silicone oil Do not use paper with any kind of surface trea...

Page 135: ...r can be set Yes Can be stored No Cannot be stored Paper source Paper Type MP tray Paper Cassette Paper Weight Duplex path MP tray available only in Cassette mode Plain Yes Yes Normal 2 Yes Transparen...

Page 136: ...chapter explains how to replace the toner container and how to clean parts such as the registration roller and charger wire This chapter explains the following topics Toner Container Replacement Wast...

Page 137: ...er container will need replacing approximately once every 15 000 pages For a new printer with a toner kit installed for the first time the number of copies that can be printed will be approximately 7...

Page 138: ...ght and gently lift the old toner container Keep the toner container as level as possible while removing 3 Put the old toner container in the plastic bag supplied with the toner kit and dispose of it...

Page 139: ...wn thoroughly shake the toner container in the direction of the arrows ten times or more This ensures that the toner is evenly distributed inside 6 Carefully remove the protective seal orange colored...

Page 140: ...e top cover It is necessary to clean the inside of the printer after replacing the toner container If the toner container is replaced when Replace toner Clean printer is displayed Clean printer Press...

Page 141: ...th the new one from the new toner kit 1 Open the left cover on the left side of the printer 2 While holding the waste toner box press the lock lever and then gently remove the waste toner box Remove t...

Page 142: ...er box after removing from the printer 4 To avoid toner spilling place the capped waste toner box in the plastic bag supplied before proper disposal 5 Open the cap of the new waste toner box Cap Old W...

Page 143: ...ocked when it fits into place 7 Ensure that it is correctly inserted and close the left cover The printer parts must be cleaned when replacing the toner container See Cleaning on page 3 9 8 When the t...

Page 144: ...after replacement After cleaning the inside of the printer following the procedure shown below press the GO key the message will disappear and the printer will be ready for printing Cleaning the Char...

Page 145: ...aching it to the printer and pull out the charger unit as instructed below 1 Take the grid cleaner from protective bag in the new toner kit and remove the cap The grid cleaner pad is supplied with wat...

Page 146: ...the grid cleaner pad repeat a few times the action of slowly pulling out and pushing back in the charger unit as shown in the figure This cleans grid part underneath the charger unit Do not push the c...

Page 147: ...g 3 12 5 Remove the grid cleaner from the printer and dispose of it The grid cleaner is not re usable 6 After cleaning the charger wire and grid push the charger unit all the way in and close the left...

Page 148: ...transfer unit 2 Wipe away the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit Be careful not to touch the transfer roller the black roller dur...

Page 149: ...xplains how to handle printer problems that may occur If a problem cannot be corrected contact your Kyocera Mita dealer This chapter explains the following topics General Guide Print Quality Problems...

Page 150: ...ears in the message display See Maintenance Messages on page 4 7 Print quality is not good See Print Quality Problems on page 4 3 Paper is jammed See Correcting a Paper Jam on page 4 12 Nothing lights...

Page 151: ...over and check that the toner container is correctly installed in the printer See Toner Container Replacement on page 3 2 All black printout Check the charger unit Open the printer left cover and chec...

Page 152: ...b green colored slowly in and out a few times See Cleaning on page 3 9 Grey background Check the operator panel If the Toner low TK 50 message is displayed and the ATTENTION indicator is flashing inst...

Page 153: ...Cleaning on page 3 9 Check the transfer roller If the transfer roller is dirty with toner try printing several pages Characters out of position Check the file or program Check whether the problem is b...

Page 154: ...is off line The printer stores but does not print received data Also indicates when printing is automatically stopped due to occurrence of an error Data indicator Flashing Data transfer is taking plac...

Page 155: ...isplayed when there is an option paper feeder installed Check waste toner box The waste toner box is not installed After installing the waste toner box you should be able to print Replace the old wast...

Page 156: ...incorrectly inserted Insert the duplex drawer securely Option interface Error A failure has occurred with the option network interface card Check the option interface installed in the printer Paper j...

Page 157: ...ing low memory The printer s internal memory is running low due to the number of fonts and macros downloaded Print a status page to see how much user memory is left and try deleting unnecessary fonts...

Page 158: ...crease the available memory 10 Formatting is not possible because host data is being spooled on the Microdrive Wait until the Microdrive is ready and then format 85 VMB Alias error the alias setting w...

Page 159: ...insufficient Clean up files 05 Specified file not on CompactFlash card 06 No memory for use by CompactFlash card Expand printer memory Paper path error There is no paper cassette in the feeder or the...

Page 160: ...per jam location are indicated on the message display Details of the messages and paper jam locations are as follows Paper jam message Paper jam location Description Reference page Paper jam Cassette...

Page 161: ...by changing the paper there may be a problem with the printer Call a service person When pulling the paper pull it gently so as not to tear it Torn pieces of paper are difficult to remove and may be...

Page 162: ...START press the key An online help message appears 1 Pull out the paper cassette and remove the jammed paper 2 Push the paper cassette back in While pulling the paper transfer unit release lever green...

Page 163: ...er the registration roller remove it as shown in B 4 Open the rear cover and remove the jammed paper 5 Push the paper cassette and paper transfer unit back in and close the rear cover Registration Rol...

Page 164: ...ven below While the display alternates between the paper jam message and HELP START press the key An online help message appears 1 Open the rear cover of the duplexer and remove the jammed paper 2 Pul...

Page 165: ...Correcting a Paper Jam 4 17 3 Remove the jammed paper 4 Close the rear cover of the duplexer and the duplex drawer and remove the paper jam Close rear cover and duplex drawer HELP END Press Key...

Page 166: ...HELP START press the key An online help message appears 1 Open the rear cover of the option sorter 2 Remove the jammed paper If both ends of the paper are inside the sorter turn the paper feed gears...

Page 167: ...Correcting a Paper Jam 4 19 3 Close the rear cover of the option sorter Close rear cover HELP END Press Key...

Page 168: ...he paper jam message and HELP START press the key An online help message appears 1 Remove the paper jammed at the MP tray 2 Open and close the top cover the paper jam error will be reset Paper jam MP...

Page 169: ...nt is a set of characters of a particular design The design is referred to as a typeface Several characteristics identify a font These include the code set For details on the code sets read the Progra...

Page 170: ...atible fonts You can print the font list from the printer by using the printer s operator panel key To print a list of fonts see Font Lists on page 1 21 Font may be downloaded to the printer s memory...

Page 171: ...List of Fonts 5 3 Font number Font samples 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67...

Page 172: ...List of Fonts 5 4 Font number Font samples 68 69 70 71 72 73 74 75 76 77 78 79 80...

Page 173: ...List of Fonts 5 5 KPDL Fonts 1...

Page 174: ...List of Fonts 5 6 KPDL Fonts 2...

Page 175: ...option unit Also refer to the manuals of the respective option units This appendix explains the following option units Expanding the Printer Memory PF 60 Paper Feeder DU 61 Duplexer SO 60 Sorter EF 60...

Page 176: ...r and Legal size paper Up to three paper feeders can be attached to the bottom of the printer Other Options Paper Cassette PC 60LG Holds A5 to A4 Letter and Legal size paper Microdrive Hard Disk Unit...

Page 177: ...odule on the main circuit board This printer comes supplied with 32 MB of memory installed The DIMM socket is provided for expanding the printer memory to allow more complex printing jobs and increase...

Page 178: ...the main circuit board and DIMM touch a water pipe or other large metal object to discharge yourself of static electricity While doing the work it is recommended that you wear an antistatic wrist stra...

Page 179: ...board all the way out of the printer Before pulling the main circuit board out clear away the area behind the printer Foreign objects accidentally sticking to the back of the main circuit board can c...

Page 180: ...nsert the DIMM into the socket as shown below 1 Remove the DIMM from its package 2 Open the clips on both ends of the DIMM socket 3 Insert the DIMM into the socket so that the notches on the DIMM alig...

Page 181: ...IMM in the printer test the printer to see if the installation was successful To test the expansion memory proceed as follows 1 Make sure printer is turned off Plug the power cord into the printer and...

Page 182: ...iver so that the printer can use the memories efficiently 1 Click the Windows start button and click Printers and Faxes 2 Right click the Kyocera Mita FS 1920 KX icon and click Properties The Properti...

Page 183: ...er cassette which can also hold approximately 500 sheets of paper up to approximately 2 000 sheets of paper can be fed continuously The paper cassette of the paper feeder can feed Legal size paper Whe...

Page 184: ...talling Option Units A 10 4 Push down the bottom plate until it locks 5 Set the paper size dial to the size of paper to be used 6 Adjust the paper guides and paper stopper to the size of paper to be u...

Page 185: ...s on the paper guides The paper cassette will hold approximately 500 sheets of paper with a 80 g m 21 lb basis weight or with a thickness of 0 11 mm 8 Set the stack of paper so that it is under the cl...

Page 186: ...e two printing orientations portrait and landscape duplex printing is possible in four different methods Duplex printing can be specified from the application printer driver 1 Remove the tape and the...

Page 187: ...lel interface cable USB interface cable serial interface cable or network interface cable according to your operation environment If you are using a paper cassette for Legal size paper be sure to pull...

Page 188: ...Installing Option Units A 14 7 Pass the connected cable and power cord through the opening in the duplexer 8 Install the duplexer rear cover...

Page 189: ...nd the mail box mode for details about the modes see KX Printer Drivers Operation Guide The following installation procedure explains how to install the sorter when the option paper feeder PF 60 and d...

Page 190: ...wer cord and printer cable 6 Remove the sorter connection cover from the printer Store the removed cover in a safe place 7 Install the sorter by inserting the four hooks on its attachment legs into th...

Page 191: ...n The levers of the attachment legs are in the lock position 9 Connect the sorter cable to the printer When removing the sorter unlock the attachment legs by releasing the levers as shown in the figur...

Page 192: ...If you are using a paper cassette for Legal size paper be sure to pull the cassette out towards you first before you connect the printer cable 11 Secure the connected sorter cable and power cord to a...

Page 193: ...cure the power cord to the duplexer Take care not to loosen the power cord 13 If the duplexer is installed remove the two cut out portions from the upper part of the duplexer rear cover removed in ste...

Page 194: ...Option Units A 20 15 Install the five sorter trays to the sorter 16 Connect the power cord supplied with the printer to the sorter Do not move or lift the printer with the sorter installed Sorter Tray...

Page 195: ...at one time Installing the envelope feeder on the printer Turn OFF the power to the printer before installing the envelope feeder 1 Pull the printer s paper transfer unit release lever green colored t...

Page 196: ...s shown in the figure and lay the envelope feeder down toward you 4 Return the paper transfer unit into the printer with the envelope feeder mounted Load envelopes into the envelope feeder 1 Push the...

Page 197: ...e first Then adjust the envelope feeder s paper guides to the width of the envelope Do not set different types of envelopes into the feeder at the same time Do not load envelopes into the envelope fee...

Page 198: ...ppens remove the envelopes and move the switch to the up position as shown in the figure This improves seating of the envelopes in the envelope feeder Do not touch envelopes while they are being fed o...

Page 199: ...aper When installing it directly to the printer use PT 4 If an option duplexer has been installed use PT 60 1 Install the paper stopper according to the size of paper to be used same for both PT 4 and...

Page 200: ...The network interface card enables the printer to be used in a network 1 Turn off the printer and disconnect the power cord and printer cable 2 Remove the two screws from the option interface slot cov...

Page 201: ...nstalling Option Units A 27 4 Connect the network cable 5 Set the network address from the printer operator panel for details about the modes see Network Interface Parameters on page 1 78 Network Cabl...

Page 202: ...drive This enables high speed printing of multiple copies using an electric sort function Also you can use the e MPS functions For details see e MPS on page 1 56 For details of available Microdrives s...

Page 203: ...Option Units A 29 4 Install the Microdrive into its slot on the main circuit board 5 Return the main circuit board to the printer by reversing the procedure followed when removing it Microdrive Micro...

Page 204: ...printer is turned on The presence of this data in the printer memory can be confirmed on the status printout For details of available CompactFlash cards see your dealer 1 Turn off the printer Do not i...

Page 205: ...pin assignments signal functions timings connector specifications and voltage levels The RS 232C protocols are also covered Finally it explains how to use the printer in a multi computer environment...

Page 206: ...standard You can choose from four communication modes Interface Signals The pins of the parallel interface connector carry the signals listed in the table in Parallel Connector Pin Assignment on page...

Page 207: ...7 Data 8 10 Out Acknowledge nAck 11 Out Busy Busy 12 Out Paper Empty PError returns paper empty status if FRPO O2 2 13 Out Select Online nSelect returns off line status if FRPO O2 2 14 In Auto feed nA...

Page 208: ...er is busy and low when it is able to accept more data Paper Empty PError Pin 12 This signal goes high when the printer has received a print job and run out of paper Select Online Pin 13 This signal i...

Page 209: ...USB 2 0 Connectors Printer B type receptacle female with upstream port Cable B type plug male Cable Use shielded cable that complies with the USB Revision 1 1 standards and not longer than 5 meters 1...

Page 210: ...rame Ground Pin 1 This pin is connected directly to the printer frame TXD Transmit Data Pin 2 This output carries asynchronous data sent by the printer to the computer It is used mainly in handshaking...

Page 211: ...lts Voltages between 3 volts and 3 volts are undefined RS 232C Protocol A protocol is a set of rules the computer follows in sending data to the printer The RS 232C parameters are stored in battery ba...

Page 212: ...arly full and nearly empty thresholds allows the computer to send a fairly large amount of data in a continuous stream H8 Received data buffer size This is the size of the input buffer specified in un...

Page 213: ...when an error occurs on the serial interface The following table summarizes the error status corresponding to different D0 values Timing of XON transfer to host while Ready or Waiting Serial interface...

Page 214: ...nd of the RS 232C interface cable into the printer s RS 232C connector and screw it in place 3 Plug the other end of the cable into the computer s RS 232C interface connector 4 Switch on the printer s...

Page 215: ...2 The Control Panel window opens Double click on System 3 System Properties window opens Click on the Hardware tab then click on the Device Manager button and double click on Ports COM LPT 4 Double cl...

Page 216: ...ol Panel from among the items displayed 2 The control panel folder opens Double click on System 3 System Properties opens Click on the Device Manager tab then click on the COM port to be used 4 Click...

Page 217: ...wing commands C MODE COM1 96 N 8 1 P C MODE LPT1 COM1 To test the interface enter the following CTRL P C DIR CTRL P The software settings made using the above procedures are temporary On most computer...

Page 218: ...C 1 Appendix C Specifications C...

Page 219: ...ot 1 Microdrive Self test Performed at power up Maximum duty cycle 100 000 pages month Drum Amorphous silicon drum Developer Mono component dry developer Main charger Positive scorotron charger Transf...

Page 220: ...able frequency fluctuation 2 Power consumption Max 979 W U S A Canada 987 W European countries During printing 422 W U S A Canada 425 W European countries During sleep mode 5 6 W U S A Canada 5 3 W Eu...

Page 221: ...Glossary 1 Glossary C...

Page 222: ...serted in the MP tray the first paper will always feed from there even if another paper source is selected The printer is set to the cassette mode another MP tray operation mode as the factory default...

Page 223: ...s on the CD ROM supplied with the printer Install the printer driver on the computer connected to the printer RAM disk This is a virtual disk drive that uses part of the printer s memory With RAM disk...

Page 224: ...Index 1 Index...

Page 225: ...Indicators 1 4 4 6 Interface 1 3 B 1 Internal font 5 2 K Keys 1 5 KIR 1 17 1 52 KM NET VIEWER xii Glossary 2 L Left cover 3 6 3 9 M Main circuit board A 4 A 28 Maintenance messages 4 7 Memory expansio...

Page 226: ...ay PT 4 PT 60 A 25 Glossary 3 Recycled paper 2 11 Registration roller 3 13 4 15 Resolution 1 55 Resource protection 1 103 RS 232C 1 76 B 6 B 7 B 10 RS 422A B 7 S Serial interface 1 76 B 6 computer int...

Page 227: ...2004 1 2003 2004 is a trademark of Kyocera Corporation...

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