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background image

Troubleshoot

Event message

The file contains some non-printable pages.

• The file could be corrupt.
• The graphic commands in the file could be

missing .

• The shift setting could be set to a value that

causes the image to move completely off the
paper.

'No pages were generated when
processing the document'

This message can appear when the printer is reboot-
ed after a power failure and some documents in
the printer spool are corrupt.

• Reprint the job from the submission applica-

tion or from the Smart Inbox.

'Job deleted because it is not re-
coverable (data is corrupt or in-
complete)'

This message can appear when the printer is reboot-
ed after a power failure and some documents in
the printer spool cause software problems.

• Reprint the job from the submission applica-

tion or from the Smart Inbox.

'Job deleted because it causes a
software crash in the printer'

The job was deleted from the jobs queue because
the media request timeout expired and the 'Action
after media request time-out' is set to 'Delete the
job'

• Reprint the job from the submission applica-

tion or from the Smart Inbox.

'Job was deleted from the queue
after a media request timeout'

• For Postscript and PDF files, check if the

Adobe

©

PostScript

®

3 / PDF option is autho-

rized.

'Job cannot be printed because
the required PS/PDF license is
not available'

• Click 'Configuration' - 'Connectivity' and

move to the 'Printer languages' header. Check
whether printing of this printer description
language is 'Enabled'.

'Job cannot be printed because
the required PDL is disabled'

Result

If you are unable to fix the problem with the help of the event messages in Océ Express
WebTools, then look at the other “How to...” entries in this manual

‘How to clear an

original jam (Océ PlotWave 900scanner)’

.

Chapter 12 - Solve problems

297

How to correct a problem with the help of Océ Express WebTools

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Summary of Contents for PlotWave 900

Page 1: ...o Oc PlotWave 900 Serious Power User manual Operating information...

Page 2: ...o representation or warranties with respect to the contents hereof and specifi cally disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Oc reserves t...

Page 3: ...her registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mozilla Firefox are registered trademarks of Mozilla Systems Incorporated PostScript 3 is a...

Page 4: ...a language 36 Media types material and sizes on the printer 37 Stop a print job 39 Operator attention light 40 Online Offline button 42 Chapter 3 Define your workflow with Oc Express WebTools 45 Intro...

Page 5: ...onfigure a local scan destination 88 Configure a remote scan destination 89 Define your printing system preferences 93 What you need to know about default settings 93 Define the system preferences 94...

Page 6: ...art screen 148 Templates start screen 149 Sections on the display of the scanner operator panel 150 Job templates 153 Change the operator panel language 154 Settings on the Oc PlotWave 900 scanner ope...

Page 7: ...a mobile connec tion 200 Generate the Quick Response Card 202 Connect your mobile device to Oc Mobile WebTools 205 Print from your mobile device 207 Save a scanned document on your mobile device 209 C...

Page 8: ...set the tray selection method 260 How to set the media separation method 261 Chapter 11 System maintenance 263 Replace Load a roll of media 264 Clear the chip tray 270 Add toner 271 Clean the Oc Plot...

Page 9: ...o clear a tape jam in the reinforcement unit 322 No reinforcement strips on the output without an error message 325 Other problems 327 Chapter 13 Support 329 Service required indication 330 Online ser...

Page 10: ...s Oc TDS600 scanner 366 Specifications Oc PlotWave 900 controller 368 Specifications folder and reinforcement unit optional 370 Specifications Oc Delivery Tray Optional 371 Specifications Oc Double De...

Page 11: ...Chapter 1 Introduction...

Page 12: ...injuries or property damage Note Attention and Caution The words Note Attention and Caution draw your attention to important information Overview of the attention getters Indicates Icon Word Tips or...

Page 13: ...strictly preserved to properly qualified and trained service technicians Sustainability Information Oc is focused on creating value for all stakeholders by realizing profitable sustainable growth The...

Page 14: ...or your product Before using your product make sure that you read and understand all safety information in the manual entitled Safety Instructions Support A Knowledge Base OKB with answers to your que...

Page 15: ...organizations For the addresses of local Oc organizations visit http global oce com contact countries Comments Send your comments by e mail to itc userdoc oce com Chapter 1 Introduction 15 Online sup...

Page 16: ...chnology A complete Oc PlotWave 900 system with options can consist of the following modules Oc PlotWave 900 printer Oc PlotWave 900 controller with monitor keyboard and mouse Oc PlotWave 900 scanner...

Page 17: ...PlotWave 900 fully supports Adobe PostScript 3 Extra fonts are available as an option for the Japanese Chinese and Korean languages They can be enabled with a license in the Oc Express WebTools Netwo...

Page 18: ...e Oc PlotWave 900 is equipped with a job recovery function that safeguards users against data loss in case of a printer failure After a restart the data submitted to the printer before the crash is au...

Page 19: ...defined access Separate work spaces give you a full overview and full control on print and scan job management but also allows you to manage your templates system preferences and network connectivity...

Page 20: ...connectivity settings You can also monitor the status of your system in this application You can access the integrated Oc Express WebTools controller application via the printer controller monitor or...

Page 21: ...on and off 1 Turn the main power switch to the On position l at the lower left hand side of the printer 2 Turn the key to the On position 1 The printer takes about 20 minutes to warm up When the syst...

Page 22: ...the key to the Off position The scanner is turned Off Turn the Oc TDS600 scanner on and off 1 Set the On Off switch at the front of the scanner to position l The green LED turns on The message Ready...

Page 23: ...Wave 900 controller to turn the controller on or off The controller runs an initial system test the first time Then the controller starts the applications and the controller is ready for operation 14...

Page 24: ...me out setting the system receives a minimum of power in order to save energy The screens on the operator panels turn off The printer cools down When you press a key on either of the operator panels t...

Page 25: ...able the timers 2 1 3 15 Key on the Oc PlotWave 900 printer 1 On position 2 Off position 3 Timer position When you want to enable the timers on the printer and scanner 1 Turn the key from the On posit...

Page 26: ...Note The timers must be enabled separately on both the Oc PlotWave 900 scanner and printer Chapter 1 Introduction 26 Timers...

Page 27: ...area width x depth of at least 2 32 m 7 61 feet x 1 66 m 5 45 feet Printer and folder configuration The printer and folder require a floor space working area width x depth of at least 3 57 m 11 72 fee...

Page 28: ...Chapter 1 Introduction 28 Working area...

Page 29: ...Chapter 2 Get to know the Oc Plot Wave 900 system...

Page 30: ...has the ability to hold 4 or 6 rolls of media In standard configuration the printer delivers your jobs on the integrated receiving tray The Oc PlotWave 900 printer has the following options 4 or 6 pap...

Page 31: ...ccess the integrated Oc Express WebTools controller application via the printer controller monitor or via any networked workstation The options on Oc Express WebTools are the following System monitori...

Page 32: ...Note A shadow highlighting effect is used to indi cate the active menu option The right selec tion key can be used to activate the options on the right part of the graphical display Note To identify...

Page 33: ...he green light above the Online key is on and is offline if the light is off Online key 3 The red Stop key is used to stop the current print job After this key is pressed a dialog opens to ask for con...

Page 34: ...ia indication of the rolls Set the media type material size for each roll Select the preferred language Select the System menu and perform one of the following actions Print a Demo Plot View or adapt...

Page 35: ...ll 1 empty Warning message during a warning message the printer will continue to operate but the print quality may not be optimal For example Fill toner A graphical overview of available rolls includi...

Page 36: ...t the focus to the Language option A shadow effect is used to indicate that the focus is set to this option 3 Activate the Language option by pressing the right selection key The dotted line around th...

Page 37: ...he message Offline is displayed in the status window The focus shifts to the Media option indi cated by the shadow effect Ready to print 18 The printer operator panel in offline mode 2 Use the arrow k...

Page 38: ...the Online key on the printer operator panel to put the printer offline The message Offline is displayed in the status window 2 Press the left selection key to shift the focus to the Media option A sh...

Page 39: ...ess Online to con tinue or press the Stop key to cancel the job 2 Press the Stop key again to cancel the current job Note Printing stops at the end of a page Started prints are finished Continue a pri...

Page 40: ...ns 3 lights red yellow and green that indicate the current status of the printer This section describes the meaning of the operator attention light colors Illustration 19 Operator attention light Chap...

Page 41: ...sizes when a new roll is loaded Red The machine will stop soon Operator attention is required soon The error information or required operator action is indi cated on the printer operator panel Exampl...

Page 42: ...mostly used by operators Use the Online key on the printer operator panel if you are not working at the back of the printer Illustration 20 Online Offline button How to use the Online Offline button...

Page 43: ...Green LED Button Status Off Press button moves out wards Offline Chapter 2 Get to know the Oc PlotWave 900 system 43 Online Offline button...

Page 44: ...Chapter 2 Get to know the Oc PlotWave 900 system 44 Online Offline button...

Page 45: ...Chapter 3 Define your workflow with Oc Express WebTools...

Page 46: ...s you must log in with one of the three predefined user roles because the settings are all password protected see User roles and authorizations on page 72 Monitor the status of the printing system How...

Page 47: ...XP Set the minimum browser security settings for Internet Explorer 7 8 9 Caution You must enable cookies Value Action Step Select Tools Internet Options Security Local intranet Custom Level 1 ActiveX...

Page 48: ...omatically Enable Enable Javascript Privacy 4 Enable Accept cookies from sites Set the minimum browser security settings for Firefox 4 Value Action Step Select Options Options 1 General 2 Recom mended...

Page 49: ...For example click on the value of the Enable DHCP setting to display a window where you can change the value Note This window also contains a short explanation of the setting 4 Click Ok to confirm you...

Page 50: ...Oc Publisher Express to send a print job on page 133 Monitor jobs in the Jobs Queue section This section gives an overview of the jobs in the queue waiting to be printed The buttons on top of the Jobs...

Page 51: ...jobs All scan jobs are placed in the Smart Inbox Scans When you select a scan job you can use the buttons on top of the Smart Inbox Scans section to print save or delete the scan job Get an overview...

Page 52: ...of the page When you click on the System tab in the lower left corner of the screen the system monitor opens Monitoring Remaining media length indication Available media in the printer System status...

Page 53: ...ebTools An illustration with text shows the status of the roll Illustration 23 The System monitor Media indication Illustration Description Indication The number in front of the illustration indicates...

Page 54: ...lso indicated in the text next to the roll Color The System tab turns orange when the roll is empty The illustration of the roll turns red indicating there is 0 m 0 feet left Empty roll The System tab...

Page 55: ...ab Caution Only use Oc PlotWave 900 toner Make sure you have the correct region version Caution You can only add one bottle of toner If you add more than one bottle the developing unit will flood Caut...

Page 56: ...t turns yellow New toner can be added but you can also still continue printing for a while This depends on the toner coverage of your jobs The printer will indicate when to refill toner 2 Toner low No...

Page 57: ...up you must be logged on as a key operator or power user Illustration 36 Scanner accounting tab Enable Scanner accounting 1 Click Preferences System settings Logging and accounting 2 Change the value...

Page 58: ...ecified from which the scanner can be unlocked Scanner unlock ing location The hostname or IP address from which accounting fields can be entered to unlock the scanner Only valid when Scanner unlockin...

Page 59: ...ator or power user see User roles and authorizations on page 72 Tasks Overview Summary of the settings organised in different groups System settings Print job defaults Template 1 Template 2 Template 3...

Page 60: ...nis trator or a Power user see User roles and authorizations on page 72 Tasks Overview Summary of the settings organised in different groups Connectivity see Configure the network settings in Oc Expre...

Page 61: ...ools How to change the language setting in Microsoft Internet Explorer 1 Open Microsoft Internet Explorer 2 Select Tools menu Internet options The internet options window appears 3 Make sure the Gener...

Page 62: ...lbar or open another page The language of the application will be changed How to change the language setting in Mozilla Firefox 4 1 Open Mozilla Firefox 2 Select the Extra menu Options The Options win...

Page 63: ...f you want to edit a single setting Note Before you can edit a setting or a settings group you must log on as an authorized user For example if you click on the value of the Print queue setting a sepa...

Page 64: ...a separate window opens where all the settings of the settings group are listed and where you can edit all these settings This overview window does not show detailed information per setting 3 Modify t...

Page 65: ...k the Configuration tab or the Preferences tab 2 Click View set in the top right hand corner of the screen A secondary window is opened 3 Scroll through the list of settings The first column displays...

Page 66: ...can destinations are excluded from the file for security reasons License information is not included in the file either How to save the settings in a file 1 Click the Configuration tab or the Preferen...

Page 67: ...uthorized users and the passwords for remote scan destinations are excluded from the file for security reasons License information is not included in the file either How to load the settings from a fi...

Page 68: ...System ad ministrator settings To restore all the factory default settings you must log in as a Power user How to restore the factory defaults 1 Click the Configuration tab or the Preferences tab 2 C...

Page 69: ...ory is full System memory is full Energy saving state State when not all functional ity is available due to printer sleeping Sleeping State when there is no active job and no waiting job When a job ar...

Page 70: ...e system is connect ed to Oc Online Ser vices Overview of the scanner states Description Icon State The scanner is ready Scanner is ready The scanner is active Scanner is busy General error message Us...

Page 71: ...Oc Express WebTools To remotely shut down the controller click Shut down in the Support tab If the printing system is on you can also use this button to restart the controller Chapter 3 Define your wo...

Page 72: ...orizations The table below displays the different user roles and the authorizations that belong to the role Description User role Besides the normal use of the system the Key operator takes care of th...

Page 73: ...need a password for the normal use of the system Note If Accounting is enabled you have to file in the accounting information Chapter 3 Define your workflow with Oc Express WebTools 73 User roles and...

Page 74: ...setting you want to edit a log in window appears 2 You can select a user role from the drop down list Note The user role with the required authorization is already selected 3 Enter the password Note I...

Page 75: ...it is advised to log out again How to log out after you have finished your session 1 Click the log out hyperlink in the top right hand corner of the screen or 2 Close the screen of your internet brows...

Page 76: ...select Key operator password System administrator password or Power user password A secondary window appears 4 Log in as Key operator to change the key operator password The default key operator passw...

Page 77: ...u may not be able to connect to the printer as a result of an invalid IPsec configuration In such cases you can disable IPsec on the controller Configuration Connectivity IPsec generic Enable IPSec 1...

Page 78: ...n 5 Choose the setting for the Failsafe option select either Disabled or Enabled Note When enabled HTTP communication remains possible with all hosts with no encryp tion even when IPsec is enabled All...

Page 79: ...press WebTools For more information on IPv6 consult the Connectivity manual Note Make sure your configuration of all IPv6 related settings is correct Enable IPv6 1 Go to Configuration Connectivity TCP...

Page 80: ...s SLAAC address This address is determined automatically The user cannot change this address IPv6 manual address The IPv6 address when set manually Enter the value or 12 00 AM 12 00 AM 12 00 AM 12 00...

Page 81: ...shredding algorithm You can enable the e shredding function in the Oc Express WebTools By factory default the e shredding function is disabled How to enable the e shredding function 1 Go to Configura...

Page 82: ...e system are erased in 35 overwrite passes DoD 5220 22 M All jobs on the system are erased in 3 overwrite passes Custom allows you to define the number of passes manually The factory default is DoD 52...

Page 83: ...sses you define the more reliable the erasing of jobs is However more passes take more time You can enter any number from 1 to 35 The factory default is 3 Before you begin Make sure that Custom is sel...

Page 84: ...panel s You can toggle between these two languages on the operator panel s Measurement unit Every time you change the Measurement unit the controller recalculates the values from millimeter to inches...

Page 85: ...erences System settings 2 Click Edit in the System properties bar or click the value of the Sleep mode timeout setting 3 Enter a new value in the Edit window and click Ok to confirm your entries or Ca...

Page 86: ...f 10 scan destinations in the Configuration Scan destinations tab Illustration Types of scan destinations You can scan to file to two different types of destination Description Type Local to the Smart...

Page 87: ...anned file is sent via FTP to a shared folder on a remote workstation Remote via SMB When you select this scan destination your scanned file is sent via SMB to a shared folder on a remote workstation...

Page 88: ...tion your scanned files are sent to the Scans Inbox This is the fixed scan destination for scan destination 1 6 Enter a file name for your scanned files The file extension depends on the scanned file...

Page 89: ...access privileges on the destination 9 Enter the path name of the remote folder The path name is the hostname of remote workstation path This is case sensitive Note Find the system name of the remote...

Page 90: ...e of the remote folder The path name is the hostname of remote workstation sharename path This is case sensitive Note Find the system name of the remote workstation on the control panel of the worksta...

Page 91: ...P destination check that remote folder remotefolder syntax conforms to hostname folder subfolder or IP_ad dress folder folder 2 Check whether the hostname is OK Make sure the printer is connected to y...

Page 92: ...ress username For a domain user domainname username 8 The remote destination server has reached the maximum number of connections Check with the System administrator or try again later 9 Check that th...

Page 93: ...bTools are default values for all users of the Oc Express WebTools You can define a number of job settings in the Oc printer drivers or the Oc job submission tools Note The settings defined in the pri...

Page 94: ...you can edit a setting or a settings group you must log on as a key operator or power user Illustration 63 System settings How to define the system preferences 1 Click Preferences System settings The...

Page 95: ...value of this setting a slight calculation difference can occur due to rounding differences Regional settings Define the time zone date and time of the system Current date and time Define how jobs are...

Page 96: ...a scanner is installed Scanner properties Define the default zoom settings for the scanner Only available if a scanner is installed Scanner zoom steps 2 Click Edit in the settings group bar or click t...

Page 97: ...or a settings group you must log on as a key operator or power user Illustration 64 Print job defaults How to define the print job preferences 1 Click Preferences Print job defaults The system settin...

Page 98: ...the printer interprets CalComp files CalComp How the printer interprets PostScript PDF files PostScript PDF optional How the printer interprets TIFF files TIFF How the printer interprets ASCII files...

Page 99: ...Templates How to define Template 1 4 preferences 1 Click Preferences Template 1 Template 2 Template 3 Template 4 The grouping reflects a combination of settings on the scanner operator panel Template...

Page 100: ...s Original type Background compensation and Lighter darker Template 1 Origi nal Image Print and file image options Examples Zoom method Zoom custom Scale table set tings and Mirror Template 1 Print an...

Page 101: ...on for TIFF Compression for PDF Compression for PDF A and Optimization Template 1 File 2 Click Edit in the settings group bar or click the value of a single setting see How to edit a setting on page 6...

Page 102: ...n edit a setting you must be logged on as Key operator or Power user Note In order to create a basic scan to file template you can choose one of the template numbers and edit the settings under the ba...

Page 103: ...are both On a scan to file with check plot will be made Note When Print copy is On and File scan to file is Off scan to file is impossible and only a copy will be made File scan to file Only applicabl...

Page 104: ...ations These destinations can be predefined un der the Configuration Scan destina tions tab For more information on how to do this see Configure scan destinations on page 86 Configure a local scan des...

Page 105: ...3 Click OK to confirm your entries or Cancel to reject your entries Once you have enabled the File scan to file option and set your preferred Destination you can copy with a scan to file template You...

Page 106: ...ns you can view the scanned document at any time Click on the View button in the Scans Smart Inbox You can only do this in Oc Express WebTools via the printer controller monitor Enable scan to file vi...

Page 107: ...you scan multipage TIFF PDF the scanned files will not appear on the controller before you close the scan job on the scanner Chapter 3 Define your workflow with Oc Express WebTools 107 Enable scan to...

Page 108: ...stration 67 Stamps defaults How to define the stamps preferences 1 Click Preferences Stamps The stamps settings are grouped in settings for 5 stamps You can find detailed information about the setting...

Page 109: ...e or date of stamp 1 Stamp 1 for copy jobs text 2 Click Edit in the settings group bar or click the value of a single setting see How to edit a setting on page 63 3 Click Ok to confirm your entries or...

Page 110: ...the media series If you want to select a new media series in your submission tool only the sizes in the defined media series are available Group Values Setting DIN A0 A1 A2 A3 A4 E 36 inch ISO B1 ISO...

Page 111: ...tem settings and go to the Separation Sheet bar Settings Description Setting When enabled a separation sheet will be printed Separation sheet Print a separation sheet after each job or after each set...

Page 112: ...aration sheet Add strip When Add strip is enabled add the given length as leading strip to the separa tion sheet Add strip strip length When enabled job information will be printed on the last separat...

Page 113: ...f the print file Description Values Standard balances the halftoning dithering method for text and gray areas Standard is the default value Standard Line text halftoning method is optimized for detail...

Page 114: ...m settings Printer properties Printhead light intensity Change the lightness or darkness of the print Increase the value for darker prints Decrease the value for lighter prints 15 15 Chapter 3 Define...

Page 115: ...nes and text are optimized a light background is compensated Line text Grays Lines is the recommended value for originals that contain many grayscales and lines Grays Lines Dark original is the advise...

Page 116: ...nt your printed output to be lighter Decrease this value if you want your printed output to be darker Numeric value be tween 7 and 7 Resolution dpi Scan to file only Setting location Template 1 File T...

Page 117: ...d organization settings cannot be set in all situations See File type and scan to file on page 118 TIFF TIFF multipage PDF PDF multipage PDF A PDF A multipage CALS Optimization Scan to file only Setti...

Page 118: ...roup 3 None Raw Striped Tiled TIFF Group 4 Group 3 None Raw Striped Tiled TIFF multipage Group 4 LZW None PDF Group 4 LZW None PDF multipage Group 4 None PDF A Group 4 None PDF A multipage CALS Chapte...

Page 119: ...oxes to easily retrieve jobs reprint jobs or change set tings of jobs that are already sent to the printer get feedback of printer progress cancel requests change priority local Used to Jobs in a Smar...

Page 120: ...for new print jobs is set to As specified in the job ticket you can also enable or disable Direct print When Direct print is enabled your print job will be sent to the print queue immediately When Dir...

Page 121: ...splay all jobs Select Group view if you want to display only the groups of your sort criterion in the Smart Inbox Note The View all Smart Inbox is only available if you enable the Preferences System s...

Page 122: ...Note When a job is printed the job is removed from the Job Queue Chapter 3 Define your workflow with Oc Express WebTools 122 The Smart Inbox and Jobs Queue concept...

Page 123: ...in a multiple user environment 1 Open the Preferences System settings tab en select Edit in the Smart Inbox manage ment bar 2 Enter the following values example Value Setting Disabled Display a Smart...

Page 124: ...m settings tab en select Edit in the Smart Inbox manage ment bar 2 Enter the following values example Value Setting Enabled Display a Smart Inbox with all jobs Login needed Note repro operators contro...

Page 125: ...rview of all jobs Illustration How to set up the Smart Inboxes in a multiple user and repro environment 1 Open the Preferences System settings tab en select Edit in the Smart Inbox manage ment bar 2 E...

Page 126: ...is now displayed in the Smart Inbox section Open or create a Smart Inbox in Oc Publisher Express 1 Select the Jobs tab 2 Click on Create new job in the Oc Publisher Express section 3 In the Workflow...

Page 127: ...ermanently delete the jobs from a Smart Inbox you must select the jobs in the Smart Inbox and click Delete How to delete a Smart Inbox 1 Select the Jobs tab 2 To delete a Smart Inbox click on the X bu...

Page 128: ...Chapter 3 Define your workflow with Oc Express WebTools 128 Delete a Smart Inbox...

Page 129: ...Chapter 4 Use the Oc PlotWave 900 to print...

Page 130: ...is copied to the queue and waiting to be printed Queued Indicates that the job has been printed Printed General error message Attention needed State when the account data for the job is missing Accoun...

Page 131: ...Description Icon State Indicates that the job is currently being printed Printing General error message Attention needed Chapter 4 Use the Oc PlotWave 900 to print 131 The job states...

Page 132: ...of job settings in the Oc printer drivers or the Oc job submission tools The settings defined in the printer drivers or the job submission tools always overrule the settings defined in the Oc Express...

Page 133: ...ublisher Express to send a print job Remarks Action Step This tab displays the following The Oc Publisher Express section An overview of all jobs that are current ly available in the Jobs Queue An ove...

Page 134: ...onal number of advanced settings Examples of advanced settings Rotate Orientation Job settings that you change in Oc Pub lisher Express always overrule the default settings defined in the Oc Express W...

Page 135: ...Server 2008 Windows Terminal Server Novell 6 x Citrix Presentation Server 4 x or Citrix XenApp to your Oc printer Illustration How to use the Oc Windows Printer Driver to send a print job Remarks Act...

Page 136: ...tings if necessary 6 Click OK to send the print job to the Smart Inbox or the print queue 7 Note More information about how to install configure and use the driver is available in the documentation pr...

Page 137: ...file that you want to print in the source application 1 From the File menu of the ap plication click Print 2 Select the Oc PlotWave 900 in the Printer area of the Print dialog box 3 When you select P...

Page 138: ...e driver is available in the documentation provided with the Oc PostScript 3 Driver the Oc PostScript 3 Driver Online Help the Oc PostScript 3 Driver Installation manual Note You can download the late...

Page 139: ...lation and protected The most convenient way to print files through FTP is to drag and drop the files or to copy and paste the files into this Jobs folder on the FTP site of your Oc PlotWave 900 contr...

Page 140: ...s are leading Note You must enable printing through LPR in the Oc Express WebTools How to send a print job via LPR Type the following line command after the Command prompt lpr S hostname or IP address...

Page 141: ...Inbox using the Oc Express WebTools 1 Select the Jobs tab in the Oc Express WebTools 2 Select the correct Smart inbox 3 Select the job and click Print The job is copied to the Jobs Queue Chapter 4 Use...

Page 142: ...Chapter 4 Use the Oc PlotWave 900 to print 142 Print a job from the Smart Inbox...

Page 143: ...Chapter 5 Use the Oc PlotWave 900 scanner to copy...

Page 144: ...e basic use of the keys The second part deals with special use of the display It describes how to use the soft keys above and along the sides of the display to define your copy settings Illustration 1...

Page 145: ...essarily have to be the same as the size of the original Auto roll key 6 The orange key marked with C is located at the bottom of the central section of the operator panel Press the Correction key one...

Page 146: ...special keys These include Section keys Function keys Arrow keys The Section keys are the four keys located above the display These keys provide access to the Custom Original Print and File sections...

Page 147: ...the start screen function key to select the Custom card section or the Tem plates section Press the Preference section key again to activate the selection Illustration 91 The Preference section When i...

Page 148: ...s with different settings In the Custom start screen you can press the green start key to start the original transport immediately 92 Operator panel view with Custom card selection on the scanner Note...

Page 149: ...ers if you must perform many scan and copy jobs with similar settings In the Templates start screen first select a template and then start the original transport with the green start key To display th...

Page 150: ...The Original section which provides access to the settings of the scanner input the original The Print section which provides access to the settings of the printer output the print The File section w...

Page 151: ...e Original section at the left side with an active Feeding card Print section The Print section contains all settings for the printer output the print The settings are divided over the following cards...

Page 152: ...f you have the scan to file option installed The settings are divided over the following cards Optimization Image Destination 98 The cards of the File section at the left side with an active Destinati...

Page 153: ...example into the following job template names Single copy Set copy Manual feed Original change Last used When you select the Last used job template you recall all settings from the previous job You c...

Page 154: ...s WebTools See Change the regional settings on page 84 The Oc PlotWave 900 supports a total of 20 languages How to select a language 1 Open the Preference card in the Original section 2 Press the Lang...

Page 155: ...e key again Note Here too the active card is visually separated from the other cards and given a shadow highlighting effect for extra highlighting 4 Select the desired function values in one of the fo...

Page 156: ...ates are not enabled in the Oc Express WebTools the top layer shows the Custom section When Automatic feed is selected for a single sheet job this setting stays active Job interrupt only stays active...

Page 157: ...include Make copies Select the required media Select the input mode Specify the zoom factor Define settings for the next original Account information Using manual feed for copy jobs Define delivery of...

Page 158: ...try to use a roll format that matches the specified size Select a specific roll to use the media you want If you select Automatic the Oc PlotWave 900 will use a zoom factor that is needed to obtain a...

Page 159: ...ttings to get a neatly folded copy 8 Press the green Start key to start the copy job Your original will be fed into the scanner The printer starts 9 Collect your output Your copy will be delivered on...

Page 160: ...e and paper series on the scanner operator panel First select the paper series then select the media size Only the media in the defined paper series are available Note Selecting another paper series t...

Page 161: ...h the next copy of the entire set as follows 1 2 3 1 2 3 1 2 3 1 2 3 103 The principle of a Set The input mode Matrix copy enables you to create several print jobs out of one scanned set The current i...

Page 162: ...l display Use the arrow keys on the right of the display If you press one of the vertical keys the zoom factor will increase or decrease in incre ments of 0 1 If you press one of the horizontal keys t...

Page 163: ...inal insert an original after you make the correct settings first Note You can turn off Automatic feed on the scanner This offers you the possibility to change the settings for the next original even...

Page 164: ...the account file For more information see An overview of Oc Account Center on page 348 106 Accounting function Select accounting 1 Open the Scanner card in the Original section 2 Select Account id or...

Page 165: ...g Manual feed A0 107 The printer operator panel with the manual feed message 5 Press the Start key 6 Take your sheet of copy material to the side of the printer engine that contains the Manual feed 7...

Page 166: ...1 Press the Stop key The original transport is now stopped and you are prompted to open the scanner cover and remove the original 2 Open the cover 3 Remove the original 4 Close the cover You are now...

Page 167: ...originals on the scanner will not be interrupted How to interrupt a job 1 Press the Job interrupt key on the Scanner operator panel The printer interrupts the active job and stops after the current p...

Page 168: ...a font name text date or time A stamp can consist of the following parts predefined text date time How to select a stamp 1 Open the Stamping card in the Print section 2 Select stamp On with the Enable...

Page 169: ...Chapter 6 Use the Oc TDS600 scanner to copy...

Page 170: ...unction section and arrow keys To the left of the display you can find the Stop key and below the display you can find the Start Numeric and Correction keys as well as the Counter window This section...

Page 171: ...ed setting to its default value Press the correction key two times to reset the numeric display to 1 Press the correction key three times to return to the first screen on the display Correction key 4...

Page 172: ...le sections on the display Each section contains several functions cards These can be accessed with the help of the function key all the way to the left which is also called the card selection key The...

Page 173: ...f Automatic feeding is turned off Press the Preference section key again to activate the selection Select the original delivery option Use the Rewind original function key to make the selection On Aft...

Page 174: ...ifferent settings In the Custom start screen you can press the green start key to start the original transport immediately 111 Operator panel view with Custom card section on the Oc TDS600 scanner Not...

Page 175: ...nd copy jobs with similar settings In the Templates start screen first select a template and then start the original transport with the green start key To display the Templates section immediately pre...

Page 176: ...he key operator defines the settings in the Oc Express WebTools The key operator can change the template names for example into the following template names Single copy Set copy Manual feed Originals...

Page 177: ...stomer The Original section which provides access to the settings of the scanner input the original The Print section which provides access to the settings of the printer output the print The File sec...

Page 178: ...15 The cards of the Original section at the left side with the active Image card Print section The Print section contains all settings for the printer output the print The settings are divided over th...

Page 179: ...n is only available if you have the scan to file option installed The settings are divided over the following cards Image Destination 117 The cards of the File section at the left side with an active...

Page 180: ...ct the input mode Specify the zoom factor Select the exposure Background compensation Deliver originals after scanning Define settings for the next original Account logging Using the manual feed for c...

Page 181: ...is transported about 1 cm 0 4 into the machine 118 Insert the original 2 Select a specific template 3 Press the green Start key to start the copy or scan to file job Your original is fed into the scan...

Page 182: ...indicated by the m symbol Note The 0 symbol remains in place until a new original is inserted It may then move to indicate another roll or sheet feeder depending on the original format First select t...

Page 183: ...2 Select the required media with the Media function key 120 Select the required media Chapter 6 Use the Oc TDS600 scanner to copy 183 Select the required media...

Page 184: ...ecified number of copies for each sheet in a job and then continues with the next sheet Graphically this looks as follows 1 1 1 2 2 2 3 3 3 4 4 4 122 The principle of Multiple sheets Set produces one...

Page 185: ...as the original Set the zoom factor on the display of the operator panel Use the arrow keys on the right of the display If you press one of the vertical keys the zoom factor will increase or decrease...

Page 186: ...ker original Selecting the exposure setting 1 Select a template 2 Select the Image card in the Original section 3 Select the desired exposure level by using the arrow keys to the right of the display...

Page 187: ...ginals Set Background compensation to on to get all information correct on the copy A gray background is visible If you set Background compensation to off there is no gray background but weak lines wi...

Page 188: ...your key operator to turn off automatic feed When using the scanner with automatic feed off you must press the start key for each new original to be scanned This offers you the possibility to change t...

Page 189: ...maged or originals in a carrier sheet it is recommended to use the output at the back side of the scanner to ensure correct delivery Rewind function off Select original delivery 1 Select the Preferenc...

Page 190: ...red other settings 5 Enter the number of copies using the numeric keys 6 Feed the original 7 Press the Start key 8 Take your sheet of copy material to the side of the printer engine that contains the...

Page 191: ...Note The image will be printed on the side of the sheet that faces up Chapter 6 Use the Oc TDS600 scanner to copy 191 Use the manual feed for copy jobs...

Page 192: ...The account settings are only available if the accounting option is enabled in the system configuration 129 Accounting function option To select accounting 1 Select a template 2 Open the Scanner card...

Page 193: ...pecify to deliver your folded copies on the stacker Take the following steps if you want to use your stacker Deliver copies on the output delivery tray 1 Open the Finishing card in the Print section 2...

Page 194: ...errupt a job 1 Press the Job interrupt key on the scanner operator panel The printer interrupts the active job and stops after the current page is printed The Jobs Queue displays the interrupt job in...

Page 195: ...p a job 1 Press the Stop key The original transport is now stopped and you are prompted to open the scanner cover and remove the original 2 Open the cover remove the original and close the cover again...

Page 196: ...ollowing parts predefined text date time How to select a stamp 1 Open the Stamping card in the Print section 2 Select stamp On with the Enable function key 3 Select a stamp with the Select stamp funct...

Page 197: ...Chapter 7 Use Oc Mobile Printing and Scanning...

Page 198: ...the Oc PlotWave 900 Illustration 132 Print from your mobile device with Oc Mobile WebTools Requirements Oc Mobile WebTools can be accessed via the browser on your mobile device The following are requi...

Page 199: ...connect to the Oc Mobile WebTools The user activates Wi Fi on the mobile device and connects to the network The user then opens Oc Mobile WebTools on the device s web browser see Connect your mobile d...

Page 200: ...o configure the mobile connection information Illustration Define the settings for a connection to Oc Mobile WebTools 1 Open Oc Express WebTools on your workstation 2 Go to the Configuration Connectiv...

Page 201: ...t also known as SSID If required enter the password for your Wi Fi network The key will be displayed on the Quick Response Card Wifi key on connection sheet also known as security key 6 Click Ok to co...

Page 202: ...y access to the printer Before you begin You need to edit the settings for the connectivity information in Oc Express WebTools first Only a system administrator or power user can edit the information...

Page 203: ...Quick Response Card A new window will open The Quick Response Card is automatically generated and displayed in the window It contains all your settings and a uniquely generated QR code The URL of your...

Page 204: ...Result You can print the Quick Response Card in any size from any printer Chapter 7 Use Oc Mobile Printing and Scanning 204 Generate the Quick Response Card...

Page 205: ...see Generate the Quick Response Card on page 202 Make sure you have activated the Wi Fi connection on your mobile device Note If you want to scan the QR Code you need to have or download a QR Code sc...

Page 206: ...er the password in order to connect The password is displayed on the Quick Response Card If it is not available contact the System administrator Connect to Oc Express WebTools using the IP address If...

Page 207: ...mobile device to Oc Mobile WebTools on page 205 Note You can navigate in a file repository on your mobile device If needed install a file ex plorer application For more details refer to the Oc websit...

Page 208: ...dge of the image to the roll width standard size Note If you select scale to media make sure you select the specific roll in the Media field Layout Indicate the print optimization that corresponds to...

Page 209: ...press WebTools and in Oc Mobile WebTools 4 Open Oc Mobile WebTools on your mobile device 5 Go to the Scans section The scanned file is displayed here The Scans section is automatically refreshed withi...

Page 210: ...Chapter 7 Use Oc Mobile Printing and Scanning 210 Save a scanned document on your mobile device...

Page 211: ...Chapter 8 Special copy and scan jobs...

Page 212: ...uses a memory table that contains all standard width standard length combinations to predict the length of the original The scanner also measures the real length of each original while it is transferr...

Page 213: ...Sheet card in the Original section 2 Press Scan width to select the required setting Standard This option must be used to scan a standard size original Non standard This option can be used to scan a n...

Page 214: ...gth function key to select the required cut option Standard the print length corresponds to a standard format depending on the media width Information loss may occur when Standard cut is used Synchro...

Page 215: ...139 Adjusting the original guide to add or remove a filing strip along the left hand side 2 Make all required settings 3 Insert the original face up left aligned with the original guide on the origina...

Page 216: ...trips can be extended up to 400 mm or shortened up to 400 mm 15 7 inches Copy with removed filing strips along the leading and trailing strip 1 Open the Sheet card in the Original section 2 Press the...

Page 217: ...key 142 Add strip 3 Adjust the values for the trailing strip using the numeric or arrow keys 4 Press the Add strip function key again 5 Adjust the values for the leading strip using the numeric or ar...

Page 218: ...y by modifying the exposure of the scanner The exposure can be set to lighter and darker Set the exposure 1 Press the up and down keys next to the exposure indicator on the scanner operator panel to a...

Page 219: ...rawings Set the automatic background compensation 1 Open the Image card in the Original section 2 Press the Background compensation function key if this function is disabled Note When you scan extreme...

Page 220: ...y to select Grays lines when the original contains many grayscales and lines Use Grays lines for GIS originals and maps Note Background compensation is turned off for Photo and Grays lines Press the O...

Page 221: ...rated Before you begin Open Oc Express WebTools and log in as a Key operator or Power user Note The Separation sheet function can only be accessed in Oc Express WebTools You cannot enable or disable t...

Page 222: ...print job 3 Click Print The job will be printed with the preferred separation sheet Copy with a separation sheet Make sure the settings in Oc Express WebTools are correct On the printer or scanner 1...

Page 223: ...out template Scan to file When you start without a template setting 1 Press the File section key and select On 2 Define the job settings only if necessary Open the Optimization or Image card in the Fi...

Page 224: ...eferred destination Note To create a scan to file template you must edit your template settings under the Prefer ences tab in Oc Express WebTools For more information on how to create a basic scan to...

Page 225: ...your settings in Oc Express WebTools For more information see Define the template preferences on page 99 Illustration 148 Templates start screen Copy with a template The display shows the Templates s...

Page 226: ...mory table that contains all standard width standard length combinations to predict the length of the original The scanner also measures the real length of each original while it is transferred throug...

Page 227: ...n the Original section 149 Select Non standard scan size 2 Press Scan width to select the required setting Standard This option must be used to copy a standard size original Non standard This option c...

Page 228: ...The media can also be selected directly from the Custom section 4 Press the Cut length function key to select the required cut option Standard which cuts copies at a standard length Synchro which cuts...

Page 229: ...1 Press the handle underneath the original guide and move it to the right 152 Adjusting the original guide to add or remove a filing strip along the left hand side 2 Make all required settings 3 Inse...

Page 230: ...section on the operator panel 2 Select the 100 value for the Zoom function 3 Make other settings as required 4 Feed the original Leading and trailing strip 1 It is also possible to adjust the length...

Page 231: ...or arrow keys 6 Make other settings as required 7 Feed the original Copy with added filing strips along the leading and trailing strip 1 Open the Layout card in the Print section 2 Press the Add strip...

Page 232: ...to set the exposure as desired The up and down arrow keys can be used to gradually increase or decrease the exposure setting The left or right arrow keys can be used to go to the highest or lowest ava...

Page 233: ...ngs 157 Background compensation setting Set the automatic background compensation 1 Open the Image card in the Original section 2 Press the Background compensation function key if this function is dis...

Page 234: ...ground compensation will be turned off au tomatically by default Press the Original type function key to select Grays lines if the original contains many grayscales and lines Press the Original type f...

Page 235: ...a tion above With Standard cut the print length corresponds to a standard format de pending on the media width Information loss may occur when Standard cut is used 1 Open the Layout card in the Print...

Page 236: ...original is used 3 Feed your original Note With Synchro cut the system cuts at the measured length of the original times the zoom factor The minimum length is 279 mm or 11 inches No information loss...

Page 237: ...t 2 Press the Shift function key and select a horizontal shift value by pressing the numeric or arrow keys until the required distance is set to shift the image to the left or to the right 3 Press the...

Page 238: ...Note You can use horizontal and vertical shift at the same time Chapter 8 Special copy and scan jobs 238 Shift the image...

Page 239: ...inal as shown in the next figure Make mirror image copy 1 Open the Image card in the Print section 164 Mirror image 2 Press the Mirror function key to enable the Mirror function Make other settings as...

Page 240: ...to select Set 3 Make other settings as required and feed the original 4 Press the green Start key to start the copy job Your original is fed into the scanner The printer starts 5 Feed the other origi...

Page 241: ...Chapter 9 The Folder Reinforcement unit and Belt unit...

Page 242: ...der installed on your Oc PlotWave 900 system the following other optional features are available Reinforcement unit First belt unit Second belt unit Punch unit Chapter 9 The Folder Reinforcement unit...

Page 243: ...y operator The following settings are available Set the folded copy delivery 1 Press the Finishing card in the Print section 2 Press the function key Folded copy delivery 3 Select Stacker or Belt Set...

Page 244: ...ts of 1 mm or 0 1 inch default 297 mm or 12 inches Set the binding strip 1 Press the Finishing card in the Print section 2 Press the function key Binding 3 Select binding enabled or disabled 4 If you...

Page 245: ...fold only 5 Press the Folded package function key and change the length and or width of the folded package as required by using the arrow keys or the numeric keys 6 If required press the Binding func...

Page 246: ...d package function key and change the length and or width of the folded package as required by using the arrow keys or the numeric keys 6 If required press the Binding function key Set the required bi...

Page 247: ...8 60 1220 48 2000 79 2500 98 6000 236 75 1220 48 not possible 1220 48 2500 98 110 Folding settings 75 gram 20 lb Folding settings 75 gram 20 lb Delivery Output length Output selection Delivered on sta...

Page 248: ...Stacker or Belt Delivered on stacker or belt 1220 mm 2 folds Delivered in first fold de livery 1220 mm 2500 mm Unfolded delivered in Oc Delivery Tray 2500 mm Delivered in first fold de livery 2500 mm...

Page 249: ...nning the risk that the punching holes tear out You can unfold a folded map in a binder without opening the binder mechanism 171 Example of a folded map with a reinforcement strip The optional reinfor...

Page 250: ...Copy tab if you want to enable folding reinforcement for copy jobs or select the Print tab if you want to enable folding reinforcement for print jobs 3 Open the Defaults folder 4 Open the Finishing fo...

Page 251: ...scanner operator panel The remote command overrules the key operator setting Selecting belt as folded copy delivery on scanner operator panel 1 Open the Finishing card in the Print section of the scan...

Page 252: ...based on the width of the fold package 3 Tighten the nuts Note If you change the folding width or the folding length you have to adjust the punch unit Adjust the punch unit 1 Open the front door of th...

Page 253: ...Refer to the sticker inside the unit 3 Loosen the screw and place the plate according to the folding length 174 Nut to adjust the folding length in the punch unit 4 Tighten the screw Chapter 9 The Fol...

Page 254: ...th belts The operator alert light on the printer operator will go on if the belt is full The system can switch belts when the first belt is full You can set after how many jobs the belt is full Chapte...

Page 255: ...Chapter 10 Oc Double Decker Pro...

Page 256: ...cribes the components product specifications and how to make the settings for the Oc Double Decker Pro The functions of the Oc Double Decker and Oc Double Decker Pro The following table displays the f...

Page 257: ...7 9 10 11 6 2 8 175 The Oc Double Decker Pro Function Component Num ber Turn the Oc Double Decker Pro on and off On off button 1 Move the Oc Double Decker Pro Upper tray handles 2 Increase the size o...

Page 258: ...er tray 7 Select the tray manually Tray selection lever 8 Access the inside to remove jammed media Side cover handle 9 Access the inside to remove jammed media Top cover handle 10 Close the top cover...

Page 259: ...eering Bond 20 lbs and Plain Paper 75 g m media with a same size The Oc Double Decker Pro stacks other media types with a lower capacity and a lower stack accuracy Number of sheets Engineering Bond 20...

Page 260: ...e tray settings 1 Manually switch the tray selection lever on the Oc Double Decker Pro to the middle position 2 Open Oc Express WebTools on the controller or any other workstation and log in as Key op...

Page 261: ...21 Set the media separation settings To define the settings 1 Open Oc Express WebTools on the controller or any other workstation and log in as Key operator or Power user 2 Click on the Preferences Sy...

Page 262: ...Chapter 10 Oc Double Decker Pro 262 How to set the media separation method...

Page 263: ...Chapter 11 System maintenance...

Page 264: ...remaining length of each roll If you load new media you must indicate which type of media you have loaded paper transparent vellum or polyester The roll width is detected automatically The definition...

Page 265: ...roll 1 Place the new roll in the groove on the manual feed of the printer 2 Press the locking mechanism down and slide the roll holder from the left into the core of the new roll 3 Position the roll b...

Page 266: ...orrect button inside the paper roll compartment and feed the paper between the input guide plates as indicated by the arrow The material is fed into the machine Note Also see the stickers inside the r...

Page 267: ...using both hands 5 Press the green knob inside the roll holder to release the locking mechanism and remove the core from the holder 6 Place the new roll in the groove on top of the manual feed of the...

Page 268: ...a type See Preferred Oc media types and sizes on page 374 Define the media type 1 Press the Online key on the printer operator panel to put the printer offline The message Offline is displayed in the...

Page 269: ...e printer online again by pressing the Online key Ready to print 184 To set the correct media type 7 When you are ready you can continue your job Chapter 11 System maintenance 269 Replace Load a roll...

Page 270: ...chip tray is full you must clear the paper chips How to clear the chip tray 1 Open the upper paper roll compartment 2 Take out the chips 185 Chip tray 3 Close the paper roll compartment Chapter 11 Sys...

Page 271: ...toner If you add more than one bottle the developing unit will flood Caution The printer must be turned on to add the toner Caution Shake the bottle with the toner well 1 Open the front top cover 2 Pu...

Page 272: ...6 Lift the top cover pull the hinge towards you and close the top cover 186 Close the top cover Chapter 11 System maintenance 272 Add toner...

Page 273: ...o damage the sensors on the scanner How to clean the reference roller 1 Turn off the scanner 2 Press the grip at the right hand side below the original feed table to open the top cover of the scanner...

Page 274: ...at the left and right side of the scanner to close the top cover of the scanner 188 Close the top cover of the scanner 5 Turn on the scanner Chapter 11 System maintenance 274 Clean the Oc PlotWave 900...

Page 275: ...lean the scanner to ensure top quality output Caution When you clean the reference roller be careful not to damage the sensors on the scanner How to clean the reference roller and glass plate 1 Turn o...

Page 276: ...4 Clean the white reference roller with a soft cloth moistened with a small quantity of Cleaner A 5 Lift the top cover of the scanner to release the lock of the hinge and close the cover 191 Close the...

Page 277: ...covers maintenance activities for the optional reinforcement unit of the folder The following actions will be described Insert a new tape roll See Insert a new tape roll on page 278 Empty the waste bo...

Page 278: ...n the roll ran out of tape If a tape roll is empty while the printer is running this message will be accompanied by a picture of the printer with the side door of the reinforcement unit blinking Cauti...

Page 279: ...emove the trailing strip of the old tape 194 Removing the trailing strip of the old tape 4 Open the front side plate of the roll holder remove the screw and the old kernel Note Clean the reinforcement...

Page 280: ...ced with the holes to the back and the protection sheet to the front see the illustration below 195 Positioning the new roll 2 Loosen the end of the roll and lead the tape over the large guide roller...

Page 281: ...ife and over the pin roller 197 Leading the tape between upper and lower knife 4 Make sure that at least 200 mm 2 strip lengths of tape protrudes out of the knife section 198 Protruding tape Chapter 1...

Page 282: ...plate of the reinforcement unit Lift the tape from the pin roller and push the tape between the two knives until the holes are aligned 199 Adjusting the holes on the tape 6 Close the guide plates of...

Page 283: ...tection sheet from the tape 201 Peeling off the protection sheet 2 Guide the protection sheet back between the upper and lower knife 202 Leading the protection sheet between upper and lower knife Chap...

Page 284: ...ollers Pull the protection sheet tight 203 Leading the protection sheet between the rollers 4 Insert the strip of the tape into the closed section of the slide 204 Inserting the tape into the closed s...

Page 285: ...the tape at the knife section Quickly pull the strip up so that the upper knife cuts the tape 205 Cutting the tape at the knife section 6 Close the side door of the reinforcement unit Chapter 11 Syst...

Page 286: ...you must empty the box twice Note You can empty the waste box while the printer is running Empty the waste box 1 Open the waste box First pull the waste box to the left hand side Next pull the waste b...

Page 287: ...Next push the waste box to the right hand side 207 Closing the waste box Chapter 11 System maintenance 287 Empty the waste box...

Page 288: ...reinforcement unit Clean the reinforcement knives 1 Press the Online key on the printer operator panel to put the printer offline 2 Select Folding with the left selection key 3 Press the down key to e...

Page 289: ...Close the side door of the reinforcement unit The knives are automatically put back in their home positions The picture on the display disappears and the message Press start to resume job or Ready to...

Page 290: ...ptied Empty the waste basket 1 Open the front door of the folder 210 Open the front door of the folder 2 Lift the waste basket to remove the basket 211 Remove the waste basket 3 Empty the waste basket...

Page 291: ...Chapter 12 Solve problems...

Page 292: ...the graphic display a cover or door indicates in which part of the system the paper has stopped Stickers on some parts of the system indicate which green handles green knobs green bars and covers etc...

Page 293: ...ow to solve problems with print jobs please refer to the Online Help information You can access the Online Help information by clicking on Help in the upper right hand corner of the Oc Express WebTool...

Page 294: ...the Jobs tab The View events screen opens A description of the problem and the print job details are shown Result After detecting the problem it needs to be fixed Please see How to correct a problem...

Page 295: ...el displays the message that the memory is full delete some jobs from the system Check if the printer can be reached in the net work Partially printed job aborted due to reception problem protocol err...

Page 296: ...dows Printer Driver For more infor mation see Use the Oc Windows Printer Driver to send a print job on page 135 If the error persists contact Oc Service PS PDF limitation one or more pages not correct...

Page 297: ...it causes a software crash in the printer The job was deleted from the jobs queue because the media request timeout expired and the Action after media request time out is set to Delete the job Reprint...

Page 298: ...t to On the system dis plays print job related attention messages in the queue view of theOc Express WebTools For more information on the content and meaning of the attention messages see How to corre...

Page 299: ...l jam appears on the scanner display You must remove the original from the scanner Remove a jammed original 1 Press the handle under the original feed table to open the top cover of the scanner 213 Op...

Page 300: ...f the scanner 4 Make the original smooth and feed the original If an original jam occurs often Check if you use the correct type of original Check if you insert the original along the guide Check if t...

Page 301: ...original 1 Open the top cover of the scanner 215 Open the top cover of the scanner 2 Remove the original 3 Lift the top cover of the scanner to release the lock of the hinge and close the cover 216 Cl...

Page 302: ...original is damaged before you insert it Note When you work with poor quality or valuable originals disabling the rewind function is recommended to avoid the risk of a jam during rewind Chapter 12 Sol...

Page 303: ...he problem in the roll feed section 1 Completely open the correct paper roll compartment 217 Open the paper roll compartment 2 Remove any jammed paper Behind the chip tray Underneath the plate Underne...

Page 304: ...lower compartment 218 Knob of the chip tray or vertical transport unit 2 Remove all the pieces of material or 3 Lift the chip tray and pull the tray toward you to open the tray see figure 182 182 Ope...

Page 305: ...transport in the lower and middle paper roll compartment 220 The vertical transport in the lower and middle compartment 2 Turn the green knob to remove all the pieces of material in the vertical trans...

Page 306: ...he lower compartment 2 Pull the feed unit underneath the roll holder toward you to remove the unit 221 Triangular feed unit 3 Remove all the pieces of material 4 Return the triangular feed unit correc...

Page 307: ...l feed table toward you to open Note Make sure that you open the manual feed table complete 222 Pull out the manual feed table 2 Lift the green lever to open the plate 223 Open the plate 3 Remove the...

Page 308: ...5 Push the manual feed table back into the original position Chapter 12 Solve problems 308 How to clear a media jam in the manual feed...

Page 309: ...The heat resistant gloves are in the left hand cover of the paper output unit 1 If you have a Oc Delivery Tray remove the Oc Delivery Tray from the back of the printer 224 The Oc Delivery Tray 2 If yo...

Page 310: ...r at the back 4 Pull the green lever toward you to open the output transport unit Note If you cannot open the transport unit you have to cut the paper and remove the paper 227 Lower cover Chapter 12 S...

Page 311: ...r output unit 229 Crank 8 If the paper continues to come out it is not cut and you have to cut it manually 9 Cut the paper and turn the crank to the right to deliver the paper 10 Remove the crank and...

Page 312: ...the green lever and the lower cover when you close the cover The lever moves toward the cover and can cause personal injury 15 Unlock the green bar and close the top cover If you cannot correct the p...

Page 313: ...the first fold section 232 The cover of the first fold section 2 Pull the green lever of the guide plate A to the first fold section to open the first fold section A 233 The guide plate A of the first...

Page 314: ...se the cover of the first fold section Remove a media jam in the folder transport section 1 Open the cover of the transport section to the first fold delivery at the left side 235 The cover of the tra...

Page 315: ...236 The front door of the second fold section 2 Remove all the pieces of material at the bottom of the second fold section 3 Close the front door of the second fold section 4 Open the delivery unit 2...

Page 316: ...move all the pieces of material 7 Open the vertical transport with the green lever 239 Vertical transport 8 Remove all pieces of material 9 Close the vertical transport 10 Close the guide plate 11 Clo...

Page 317: ...s and open the plate 240 Open the plate 3 Remove all pieces of material 4 Fasten the plate 5 Close the top and lower door 6 Open the lower door 7 Press the two knobs of the upper plate and lower the p...

Page 318: ...ove all pieces of material 11 Replace the plate and tighten the nuts 12 Close the lower door 13 Open the front door 14 Lift the waste tray to remove the tray 243 Remove the waste tray Chapter 12 Solve...

Page 319: ...ray for the second fold 245 Open the cover behind the Oc Delivery Tray for the second fold 18 Remove all pieces of material 19 Close the cover lower the plate and position the waste tray 20 Close the...

Page 320: ...th three doors that flash 246 Example of a paper jam Remove a media jam in the manual feed 1 Open the cover of the transport to the First Fold delivery and remove all paper inside the first fold deliv...

Page 321: ...nit 4 Open the top cover of the reinforcement unit and remove all pieces of material inside the unit 249 Top cover of the reinforcement unit 5 Close the top cover and the front door of the reinforceme...

Page 322: ...inforcement tape for print jobs Tape jammed in reinforcement unit for print and copy jobs while the printer was running When a tape jam occurs while the printer runs the message has a picture of the p...

Page 323: ...cement unit 251 Open the front door of the reinforcement unit 2 Turn the two guide plates away from the pin roller into their locked opened position 252 The two guide plates Chapter 12 Solve problems...

Page 324: ...e rollers and knives 253 Remove the tape 4 Insert a new trailing strip of tape between the rollers and the knives For complete infor mation refer to Chapter 12 Solve problems 324 How to clear a tape j...

Page 325: ...twice 2 Open the side door of the reinforcement unit 3 Check if there are loose reinforcement strips in the unit with the protection sheet still on A B 254 Situation A No mechanical error Situation B...

Page 326: ...and knives 255 Remove the tape 6 Thread a new trailing strip of tape between the rollers and the knives see Insert a new tape roll on page 278 Chapter 12 Solve problems 326 No reinforcement strips on...

Page 327: ...r problems If you have a problem that you cannot correct call the Oc service organization In such cases turn off the system with the main switch and leave the system as it is Chapter 12 Solve problems...

Page 328: ...Chapter 12 Solve problems 328 Other problems...

Page 329: ...Chapter 13 Support...

Page 330: ...panel Lower right hand corner of dis play The scanner operator panel Upper right hand corner of the System monitor Oc Express WebTools Service indication The service required indication appears on one...

Page 331: ...remote login from Oc to the Oc PlotWave 900 Download log files Download the online services log files from the Oc PlotWave 900 Note Log on as a system administrator to set up a secure Internet connec...

Page 332: ...of the connection and tooltip information are given in system monitor Allow remote login 1 Click on Allow remote login to allow remote access from Oc to the Oc PlotWave 900 system The Oc PlotWave 900...

Page 333: ...f your product on http global oce com or Get the controller software patch provided by your Oc representative Note Log on as a system administrator Update the system software and check the status 1 Na...

Page 334: ...cessful Note When the status is Failure Click on Open the log of the last patch applied on the controller and read the information to determine the cause of the problem If the log file provides no so...

Page 335: ...Chapter 14 License management...

Page 336: ...eed to activate the license to enable an application or option for use The Support Licenses tab in the printer enables you to manage the licenses very easily This section describes the following The b...

Page 337: ...enses tab has the following possibilities Possibilities View the current active licenses Get the host id of the Oc system Save the active licenses You can activate new licenses or saved licenses Chapt...

Page 338: ...stem Oc needs the host id of your Oc system to create a new license file 3 Send the list of new options you need the list of license numbers and the host id to Oc Oc creates and delivers one or more n...

Page 339: ...eeds the host id of your Oc system to create a new license file Get the host id of the Oc system Save the current active licenses to do so Create a back up of the current active li censes if necessary...

Page 340: ...ou see per situation depends on the license file you use What you see depends on the situation What do you see Situation You see the following All current active demo licenses All current active resal...

Page 341: ...re active at the time you created the back up file All resale licenses that were active at the time you created the back up file Preview the demo and resale li censes during the license activa tion jo...

Page 342: ...nses Perform a license activation job You can activate new licenses or saved licenses License information overview Click Support Licenses to view the available licenses You can view the license inform...

Page 343: ...ipt fonts Adobe Traditional Chinese PostScript fonts Administrative Logon Viewing of scanned files Option This field displays one of the following license states Authorized You are authorized to use t...

Page 344: ...efore you start a license activation job or to save the current license situation How to save the license information 1 Click Support Licenses to display the license information page 2 You need to log...

Page 345: ...to display the host id information 4 Copy the id and send the host id information to your Oc representative together with a list of options that you require 5 After receiving the license file s store...

Page 346: ...file overwrites the previous li cense file If you have uploaded a new license the license state in the overview is changed from Not authorized to Authorized Save the currently active licenses on page...

Page 347: ...Chapter 15 Account management...

Page 348: ...tected and limited to authorized personnel The administrator uses Oc Account Console to create the account information dialog The administrator publishes the account information dialog for the Oc Expr...

Page 349: ...Use the dialog of the Oc Express WebTools to enter the account information for print jobs copy jobs and scan jobs 2 Users Retrieve and use the account information of print jobs copy jobs and scan job...

Page 350: ...ed and limited to the administrator Purpose Use Oc Account Console is intended for the following actions Manage preview and publish the account information dialog for Oc Account Logic Retrieve and exp...

Page 351: ...field Change the order of the accounting field in the list Make a preview of the accounting dialog to test the validity Publish the accounting dialog Make the accounting dialog available to external a...

Page 352: ...is option to change the conditions for the update dialog and the log data retrieval The Devices tab Overview section Create Use this option to define the conditions to export data Delete Remove the ex...

Page 353: ...e retrieved from other applications Define the remaining settings for Oc Account Console Set the regional settings Application language Units of measure metric or imperial values Units of measure of t...

Page 354: ...f you use Oc Publisher Express to send your print job you must enter the required accounting data in the Create new job window On Force entry of account ing data for print jobs No accounting data is r...

Page 355: ...en 1 and 99 days nu meric value Number of days to keep log files Accounting data missing In case the required accounting data is missing the icon is displayed in front of the job in the Smart Inbox To...

Page 356: ...Chapter 15 Account management 356 Enable account management in the Oc Express WebTools...

Page 357: ...Chapter 16 Software options...

Page 358: ...ation a separate user manual is available Key product features Easy to use application for printing to one or more multiple printers or your external print provider True WYSIWYP previewing for most co...

Page 359: ...Chapter 17 Network and Security set tings...

Page 360: ...ettings on the printer operator panel 1 Press the Online key on the printer operator panel to put the printer offline The message Offline is displayed in the status window 2 Press the left selection k...

Page 361: ...Appendix A System specifications...

Page 362: ...es DIN and ANSI formats from A4 to A0 and 36 up to 200 meters long 7874 inches Output sizes Plain bond transparent fluorescent recycled and col ored papers films and vellums Media types Oc Delivery Tr...

Page 363: ...937 kg 2065 lbs Weight EPA ENERGY STAR T V GS CETECOM CE UL c UL CB FCC CLASS B RoHS Safety approvals Appendix A System specifications 363 Specifications Oc PlotWave 900 printer...

Page 364: ...iginals 3 mm 0 12 in Maximum thickness Automatic manual fine adjustment Special modes Lines Text default Photo Grays Lines Dark Original Blueprint Cut Paste Printed Matter Exposure control Manual or a...

Page 365: ...wo languages available Functionality Image align Horizontal left middle right Image align Vertical top middle bottom Image shift horizontal vertical up to 400 mm 15 7 Image mirroring Image editing Max...

Page 366: ...al width 210 1020 mm 8 3 40 Original length 150 mm 15 m 5 9 49 2 ft Originals 1 mm 0 039 in Maximum thickness Automatic manual fine adjustment Special modes Lines Text default Photo Grays Lines Dark O...

Page 367: ...rd cut synchro cut and custom cut modes Leading and trailing strip adjustment up to 400 mm 15 7 Two languages available Functionality Image align Horizontal left middle right Image align Vertical top...

Page 368: ...le only IPX SPX FTP LPD Network protocols Controller 100 W Power consumption 100 120 230 V 50 60 Hz Electrical requirements Oc PlotWave 900 software Applicable software Oc PlotWave 900 controller soft...

Page 369: ...e print many Number of prints Manual Automatic Roll selection and switching Rotation Auto scaling Positioning Pen management Trailing strip adjustment add up to 400 mm Print manipulation Standard Line...

Page 370: ...e Extra bin for fan fold First fold exit 67 dB A operating 0 dB A stand by Noise level 2430 mm W x 1560 mm D x 1400 mm H excluding reinforcement unit including printer 95 7 W x 61 4 D x 55 1 H excludi...

Page 371: ...edia type dependent Capacity 100 120 200 230 V 0 3 A 50 60 Hz Electrical requirements Plain paper transparent paper film vellum and polyester Types of media 1160 mm W x 1880 1340 mm H x 1020 mm D 45 7...

Page 372: ...originals depending on media type Capacity 100 115 230 240V 48 63Hz Electrical requirements Plain paper colored paper recycled paper transparent paper film and vellum Types of media 1500 mm W x 1100 m...

Page 373: ...lt capacity 170 folded A0s at 75 g m 19 lb bond Punching unit Europe 2 or 4 holes Punching unit USA 3 holes Optionals From printer Main power supply Required floor space 1730 mm x 1700 mm 68 1 x 67 Di...

Page 374: ...where temperature and humidity are high Avoid dust and direct sunlight Wrap unused paper in the plastic to prevent it from absorbing moisture Media category papers If you use the following Oc media t...

Page 375: ...m LFM120 Oc Top Label Paper 90 g m LFM124 Oc Top Label Paper 100 g m 6024 Oc Premiere Bond 24lb 6028 Oc Premiere Bond 28lb Bond 24 28 lb Media category recycled paper If you use the following Oc medi...

Page 376: ...Clear Polyester Engineering Film 44542 Oc Double Matte Engineering Polyester Film 4543 Oc White Opaque Polyester Engineering Film Film 4 4 5 mil 450018 Oc Translucent Bond 18 lb Translucent LFM251 Oc...

Page 377: ...andard scale fixed steps for the DIN media series Origi nals B2 B1 36 Inch A3 A2 A1 A0 59 84 109 35 50 71 100 A0 84 119 153 50 71 100 141 A1 119 168 218 71 100 141 200 A2 168 238 308 100 141 200 283 A...

Page 378: ...scale fixed steps for the ISO media series Originals A5 A4 A3 A2 A1 A0 50 71 100 141 200 283 A3 77 100 141 200 283 400 A4 100 141 200 283 400 565 A5 Appendix A System specifications 378 Standard scal...

Page 379: ...Appendix B Reader s comment sheet...

Page 380: ...r product Before using your product make sure that you read and understand all safety information in the manual entitled Safety Instructions Support A Knowledge Base OKB with answers to your questions...

Page 381: ...izations For the addresses of local Oc organizations visit http global oce com contact countries Comments Send your comments by e mail to itc userdoc oce com Appendix B Reader s comment sheet 381 Onli...

Page 382: ...angement page layout chapter order etc O Yes O No Could you find the information you were looking for O Always O Most of the times O Sometimes O Not at all What did you use to find the required inform...

Page 383: ...Phone Address City Country Please return this sheet to Oc Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Netherlands Send your comments by E mail to itc us...

Page 384: ...nge a setting in the Oc Express WebTools 63 passwords in the Oc Express WebTools 76 the language of the Oc Express WebTools 61 the regional settings 84 Check the settings in the Oc Express WebTools 65...

Page 385: ...ncept 93 Define media series 110 stamps 108 the default output quality for print jobs 113 the print job defaults 97 the system defaults 94 the template defaults 99 Delete Smart Inbox 127 Deliver origi...

Page 386: ...tput unit 317 I Icons job states 130 scanner states 70 system states 69 toner states 70 input mode input mode 184 set 161 Insert a new tape roll Insert a new tape roll 280 Install a new license Instal...

Page 387: ...intenance Reinforcement unit 277 Make copy 158 Make a copy Basic job 180 Managing licenses Managing licenses 336 Manual feed Sheet 190 Measurement unit description 84 Media Media 160 Active roll 53 Em...

Page 388: ...a file 67 log in 74 passwords 76 save the settings in a file 66 Separation sheet 111 System requirements 47 System tab 53 the configuration tab 60 the jobs tab 50 the preferences tab 59 the system tab...

Page 389: ...ompartment Paper roll compartment 303 Paper series Paper series 160 paper series paper series 182 Papers preferred 374 Passwords Oc Express WebTools 76 Photo Grays lines 220 Power user description 72...

Page 390: ...t unit reinforcement unit 322 Reinforcement unit problems Reinforcement unit problems 292 Remote login Remote login 331 Remote scan destination configure 89 description 86 Remove an empty tape roll Re...

Page 391: ...ngs file load 67 save 66 Sheet Separation sheet 221 Shut down description 71 Shut off timer Sleep mode timer 24 Single sheet Set 184 Size Copy 228 copy 214 Sizes Media 37 Sleep mode configuration 85 S...

Page 392: ...vel 55 Toner bottle Toner bottle 271 Toner level indication Toner level indication 55 Toner states overview 70 Transparencies Transparencies 374 preferred 376 triangular feed unit triangular feed unit...

Page 393: ...Working area printing system 27 Z Zoom Setting 162 Zoom factor Zoom factor 185 393 Index...

Page 394: ...2...

Page 395: ...2...

Page 396: ...inting in the office and corporate printroom Large format printing of technical documentation signage and display graphics Production printing for marketing service bureaus and graphic arts Business S...

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